Community Ambassador Volunteer - Various Family Centres across Hertfordshire

Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.

The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode.

Main Tasks/ Responsibilities/ Activities

To represent Family Centre Services within local communities and help strengthen the link between families and the centre by promoting services and support available.

Key Responsibilities:

·        Promote Hertfordshire Family Centres by attending toddler and parent groups and local activities.

·        Distribute leaflets, posters, and other promotional materials in community venues (e.g. libraries, health centres, nurseries, shops).

·        Talk to parents, carers, and professionals about the Family Centre offer, signposting them to services and activities.

·        Share updates on Family Centre activities through word of mouth, local networks, and community noticeboards.

·        Provide feedback to Family Centre staff about local needs, events, and opportunities for engagement.

·        Represent the Family Centre in a positive and professional way at all times.

Skills / Abilities / Experience / Qualities

·       Friendly, approachable, and confident in talking to new people.

·       Good communication skills.

·       Reliable and able to work independently as well as part of a team.

·       Enthusiasm for supporting children, families, and the local community.

·       Respectful of diversity and inclusive of all families.

·       Knowledge of the local area and networks

Training / Support

·        A full induction to the service and specific site will be provided.

·        Requirement to undertake One YMCA online training courses

·        To understand and implement One YMCA’s policies.

·        Ongoing support and regular 1:1 meetings

·        Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·        Undergo enhanced DBS check

·        X2 References required

·        Undertake additional training as and when required

·        We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines