Shelter Volunteer (female only)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
We are looking for volunteers to join our team to support One25 in creating a warm, welcoming trauma informed space for the women walking through the doors.
Volunteers will welcome women with a warm hello and a hot drink and food.
They will help women settle into the space, providing compassion, empathy, and a listening ear where needed. Volunteers will also support women to access the facilities available, including hot showers and computers, and will contribute to raising any concerns.
Volunteers can support one or both of the following shifts:
Evening shift: 8pm to 10:30pm
Morning shift: 7:00am to 8:30am
We ask that volunteers commit to a minimum of 2 shifts a month for the during of this project and undergo any training requested.
Commitments Needed
• Availability to do 2 shifts a month till end of March 2027.
• Complete Volunteer Induction, Safeguarding training and Supporting Street Sex Worker training.
• Undergo a Basic DBS check.
• Follow One25 policies, procedures and professional boundaries.
• Able to travel to and from St Paul's, Bristol during morning or evening shifts.
This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the 2025 Supreme Court judgment, this part of the Equality Act now means we can only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.
Attributes Needed
• Reliable and punctual.
• Excellent communication and listening skills.
• Compassionate and empathetic.
• Non-judgemental and trauma-informed.
• Able to maintain professional boundaries.
• Comfortable working as part of a team.
• Flexible and adaptable in changing situations.
• Able to maintain confidentiality.
Tasks May Involve
• Welcoming women into One25 and helping them settle into the space.
• Offering hot drinks, food and practical support.
• Showing women around the building and available facilities.
• Supporting women to access showers, toiletries, clothing and other essentials.
• Having client-led conversations and providing emotional support.
• Directing women to staff when additional help is needed.
• Serving evening meals, snacks and breakfast.
• Maintaining a welcoming and clean environment.
• Cleaning kitchen, dining and bathroom areas.
• Helping set up and pack away beds.
• Supporting with laundry and preparing the space for the next evening.
• Following health and safety and security procedures.
• Raising any safeguarding concerns immediately.
• Recording relevant information within the shelter handover process when requested.
In return you will
• Join a passionate and dedicated volunteer team.
• Learn about the women we support and how to support them with the challenges they face
• Gain experience supporting women experiencing homelessness, rough sleeping and multiple disadvantage.
• Learn about trauma-informed and gender-responsive support.
• Make a meaningful contribution to women's safety and wellbeing during extreme weather conditions.
• Receive a reference after the project (if requested).
To apply please visit our website for more information and application form.
To meet women who street sex work where they are, supporting them to move from crisis and trauma towards independence in the community.



The client requests no contact from agencies or media sales.