Operations Volunteer Roles in Europe

Opportunity to Shape the Future: Join Abbey Multi Academy Trust as a Trustee

Are you passionate about education and committed to making a difference in the lives of young people? Abbey Multi Academy Trust is seeking dedicated individuals to join our board of Trustees and work with us to inspire learners and change their lives as a result of our educational provision.

About Abbey Multi Academy Trust: Abbey MAT is a Church of England Trust within the Anglican Diocese of Leeds that currently consists of eight schools. We are committed to our Trust vision to work in partnership to educate, nurture and empower our students and our employees so that everyone can flourish and live ‘life in all its fullness’ (John 10:10). We strive to create an environment that is welcoming, caring, disciplined, and purposeful, ensuring every student has the opportunity to achieve their highest potential.

What We're Looking For: We are seeking individuals who can offer positive challenge to our leadership team, helping us to achieve our strategic objectives. Whether you come from the private, charity, or public sector, if you have experience at a senior management level, we want to hear from you. We would be particularly interested to hear from individuals with a background in strategic educational leadership.

Key Responsibilities: As a Trustee, you will play a crucial role in shaping the strategic direction of our Trust. Responsibilities include ensuring clarity of vision, holding executive leaders to account, and contributing to financial planning for sustainability and growth. Our board meets once every half term (6 times a year), with additional opportunities to serve on our specialised sub-committees.

Benefits of Being a Trustee: Being a Trustee is a rewarding form of voluntary work where you can make a tangible difference in your local community. You'll have the chance to bring new ideas and perspectives to the table, helping us to continuously improve and innovate.

Who Can Apply: Candidates will ideally have experience at a senior manager/director level and live within a reasonable distance of the Trust or have a strong link to the region. You must be willing to support the Trust’s Christian ethos as well as our shared mission and values. We value diversity and welcome applications from all backgrounds.

Abbey MAT is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All Trustees are subject to a Disclosure and Barring Service (DBS) check.

If you are ready to contribute to the success of our academies and share our commitment to excellence in education, we encourage you to apply. 

Abbey Multi Academy Trust – In partnership to educate, nurture and empower.

We are seeking a new Secretary to undertake administrative duties to support the board of trustees of the African Bird Club in fulfilling its responsibility for the good governance of the charity and in delivering its strategy. You will be one of five executive officers and as such, have a key role in helping to progress ABC’s status and mission.

The African Bird Club is dedicated to conserving birds and their habitats across the continent of Africa and related islands and furthering ornithology in this region. We raise funds to make grants to support local conservation projects, produce a peer-reviewed journal and are developing a free birding app. ABC currently has over 1100 members from 70 countries and is governed by a board of twelve trustees.

The Secretary is expected to attend three board meetings a year and the annual general meeting of members of the charity, as well as ad hoc meetings of the executive officers and provide administrative support for the running of the charity, as required, with other trustees and contractors.

You must be eligible to be a trustee of a charity, have sufficient time to devote to the role and be committed to achieving ABC's objectives. You must also have strong communication and interpersonal skills, maintain constructive relationships (with other executive officers, trustees and the charity’s contractors) and deal with routine correspondence. Previous experience as a secretary or trustee of a charity would be advantageous but is not necessary.

Do you have time to support our patients and families? Join the ellenor family and help provide an essential service for our patients.

Location: ellenor Northfleet, local community and The Manor Hotel
Hours: Approximately 2 hours, as many days as you can spare
Times: Drop off times are 10:30am and 3pm for group activities. Therefore availability around these times is required.
Days: You can have a set day, or work on a more flexible basis, whatever you can spare. 

Role

You will be picking up patients and bringing them in to ellenor for our Therapeutic Activity groups. We require patients to be brought in to the Hospice or to The Manor Hotel by 10:30am and returned to their own home at 3pm. You are not required to stay for the duration of the activity. 

You may drive either your own vehicle or we will provide training to drive a company mini bus. 

We also require driver escorts to help on the minibus too, who will assist patients on and off the bus for these activities. 

Due to building works at the Hospice Northfleet, patients are currently attending the Best Western Manor Hotel, Gravesend.

Skills

Positive attitude and great people skills.

Full clean driving licence, if using your own vehicle you will need to produce documents for verification eg: MOT, Insurance.

If you wish to use the minibus, training will be provided by KCC, expenses for this will be covered but flexibility to attend will be required. 

A DBS certificate will also be required for this role. 

Online mandatory training will need to be completed.

ABOUT THE ROLE

The role of the Volunteer Barber is an important one to the charity as part of our confidence-building and resettlement efforts.

The role will suit someone who is a trainee or qualified barber or hairdresser, who can commit to 6 hours per month at our Health and Wellbeing days across South West London.

The volunteer will be mindful of how much a new appearance can increase the self-esteem of someone who is experiencing homelessness or is being resettled by SPEAR. They will enjoy developing positive relationships with new people and will be willing to work outside of their own comfort zone providing haircuts at no charge to SPEAR clients.

LOCATION/S: Our Health and Wellbeing days are held across Richmond, Kingston, Wandsworth, Merton and Sutton Boroughs. We hold approximately one Health and Well-being day per month in one of the above locations.

The volunteer must have an enhanced DBS background check (SPEAR will apply for this on your behalf.)

For more information about this volunteering opportunity, please see the role description.

SPEAR welcomes and encourages applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.

The Student Publication Association (SPA) is recruiting charity trustees to assist its work in advancing the education of student journalists across the United Kingdom and the Republic of Ireland.

As a small, student-led charity we support more than 200 member publications around the UK and Ireland, offering advice, training, and recognition at both our regional and national awards.

Our trustee board plays a vital role in our governance, ensuring that we remain within the boundaries of charity law, protecting the charity’s long-term stability, and supporting our student executives across the UK.

For this round of applications, we are particularly keen to hear from applicants with expertise in, but not limited to, the following:

• Governance, legal, and the charitable sector;
• Human resources and people/volunteer management;
• Fundraising and finances.

No previous experience in journalism or as a charity trustee is required — but we do ask that you share our commitment to the advancement of student journalism.

We strongly encourage candidates from diverse backgrounds to apply. This includes, but isn’t limited to BAME, LGBTQI+, disabled, and care-experienced communities.

About The Role

As a small volunteer-run charity, we anticipate the role would take up an average of 1-2 hours a week, although this may increase during busier periods for the SPA, such as around our National Conference.

As a trustee, you will be a collaborative and supportive team player who will:

• Attend monthly oversight meetings with the executive committee and other trustees;
• Attend other meetings and 1-2-1s as needed on an ad hoc basis;
• Offer guidance and support to the executive committee throughout the year to help them achieve their goals, particularly in your area of expertise;
• Ensure that the charity is carrying out its core purpose, that resources are managed responsibly, and that activities comply with our governing documents;
• Support the delivery of our national conference, including attendance at the weekend itself during the Easter university holidays;
• Where possible, attend our induction day, for new executive members each year.

This is a volunteer role, but all reasonable expenses will be covered. The term for these appointments will be three years.

You will be part of a trustee board of ten people; four elected trustees, four appointed trustees, and two ex-officio trustees from our student-led executive committee.

As a facilities admin volunteer, you will be at the heart of our facilities team, dealing with all the maintenance, compliance and health and safety works for our Hospice and retail stores. This job is a varied role where no day is ever the same.

Some key traits you will need as a Facilities Admin Volunteer:

• Are you, sociable, approachable, calm, cheerful, courteous, observant, and welcoming?
• If you feel you this is something for you, fill in our application form.
• In return we offer a supportive working environment with on-going training and personal development opportunities.

As a driver support volunteer, you will be part of our distribution team, dealing with all the general deliveries and collections from the general public.

Some key traits you will need as a Drivers support Volunteer:

• Are you, sociable, approachable, calm, cheerful, courteous, observant, and welcoming?
• Are you fit and able to lift boxes and furniture items? 
• If you feel you this is something for you, fill in our application form.
• In return we offer a supportive working environment with on-going training and personal development opportunities.

As a grounds volunteer, you will be at the heart of our facilities team, dealing with all the general maintenance in and around the hospice facility. These tasks can involve grass cutting, weeding, grass watering, general maintenance, painting and much more.

Some key traits you will need as a Facilities Volunteer:

• Are you, sociable, approachable, calm, cheerful, courteous, observant, and welcoming?
• Do you enjoy gardening and general handy work?
• If you feel you this is something for you, fill in our application form.
• In return we offer a supportive working environment with on-going training and personal development opportunities.

Our Volunteer Gardener Role requires you to visit the gardens of disabled people and perform basic gardening tasks e.g mowing a lawn, weeding, pruning, bagging up garden waste, and tidying up the garden to improve accessibility.

Volunteer Benefits

• Satisfaction from providing practical help to someone who needs it;
• Flexible time commitment: we will work around your daytime availability;
• References were appropriate; 
• Improving skills, including gardening, transferable to the workplace;
• Out-of-pocket expenses (including safety equipment) reimbursed. 

African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make informed development choices in the management of public finances and resources.

ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa.

At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.

We now have an exciting opportunity for a volunteer Head of Policy & Research (Remote) to join ADC.

Main Purpose of Job: Lead the development of policy positions through research to strengthen our evidence base and help ADC act as a thought leader in shaping debate and dialogue around key policy issues relevant to ADC’s work

Division: Operations

Department: Policy & Research

Position Reports to: Chief Impact Officer

Who Reports to this Position: TBC

Main Duties and Responsibilities

• Develop policy positions and commission new research and policy outputs and harness the data and stories from across ADC’s work to strengthen our evidence base
   
• Develop a stakeholder outreach strategy aimed at building key relationships with local and international stakeholders in parliament, civil service, think tanks, peer organisations, universities/colleges and research community
   
• Analyse data and put together detailed research reports, executive summaries, briefings, factsheets, white papers and policy papers for internal and external audiences
   
• Put together emotive case studies and stories which demonstrate positive impact on communities and ensure project data is gathered for impact reporting and creating infographics for business development
   
• Set up externally funded research projects and apply for funding
   
• Recruit additional volunteers for the Policy & Research team when needed

Knowledge, Skills, and Experience
 

Essential

• At least 5 years of experience in senior policy and research management
   
• Experience of strengthening evidence and influencing policy agendas
   
• Significant senior policy and research development experience, ideally in international development
   
• Background in policy and stakeholder relations with a good general understanding of the workings of government, parliament and civil service
   
• Significant experience in developing and implementing policy and research strategies
   
• A creative and strategic thinker, with the ability to develop innovative policy solutions to complex challenges
   
• Ability to actively take initiative and help set things up in a start-up environment
   
• Ability to actively seek and give input in a collaborative team environment  
   
• A committed team player with good communication skills  
  ​
• Available to volunteer at least 7-10 hours a week

Desirable
 

• Experience of influencing the formation or revision of international development policy at an institutional, national, or inter-governmental level
   
• Experience working in an early stage start-up and gone through a scaling phase
   
• Passion for the start-up life and comfortable in a role with a little ambiguity

What ADC Offers You

This is a volunteer, remote and unpaid position with the following benefits:

• Professional learning and career development opportunities
   
• An opportunity to build on your work experience within your profession
   
• An opportunity to be part of a diverse team representing different parts of the world that is helping to deliver systemic social change in Africa
   
• An opportunity to help shape a start-up social enterprise
   
• We provide work reference

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitmentatafricandevelopmentchoicesdotorg

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.

What is a Helper?

SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.

When would you be needed and where would you be based?

This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.

What would you be doing?

• Helping at public events by staffing stalls, stewarding etc
• Helping to distribute Christmas hampers to clients.
• Giving talks about SSAFA to schools and local groups
• Helping with office tasks like stuffing envelopes, ordering marketing materials

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with a cheerful attitude
• Good spoken English
• Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
• Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to transport if needed for your role.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.

What is a Helper?

SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.

When would you be needed and where would you be based?

This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.

What would you be doing?

• Helping at public events by staffing stalls, stewarding etc
• Helping to distribute Christmas hampers to clients.
• Giving talks about SSAFA to schools and local groups
• Helping with office tasks like stuffing envelopes, ordering marketing materials

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with a cheerful attitude
• Good spoken English
• Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
• Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to transport if needed for your role.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!

What is a Divisional Secretary?

The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.

What would you be doing?

• Acting as the first point of contact for SSAFA in the local area
• Taking enquiries from potential clients and potential volunteers
• Matching new clients to available caseworkers
• Supporting caseworkers, particularly new volunteers
• Working with the local publicity officer to promote SSAFA locally.
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Maintaining accurate records on our on-line case management system
• Coordinating SSAFA Visitors and Helpers (if applicable)
• Organising local meetings to keep all volunteers up to date with the latest training and information.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses
• Local induction
• Support from the branch secretary.
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No*

*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.

Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!

What is a Divisional Secretary?

The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.

What would you be doing?

• Acting as the first point of contact for SSAFA in the local area
• Taking enquiries from potential clients and potential volunteers
• Matching new clients to available caseworkers
• Supporting caseworkers, particularly new volunteers
• Working with the local publicity officer to promote SSAFA locally.
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Maintaining accurate records on our on-line case management system
• Coordinating SSAFA Visitors and Helpers (if applicable)
• Organising local meetings to keep all volunteers up to date with the latest training and information.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses
• Local induction
• Support from the branch secretary.
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No*

*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.