Notion Specialist

Role Summary

As a Notion Specialist, you will play a key role in helping volunteers and teams effectively utilise Notion for their work. Your expertise will ensure that teams can optimise workflows, manage information efficiently, and collaborate seamlessly within the platform. You will provide training, manage permissions, and support teams in structuring Notion workspaces tailored to their needs.

Key tasks

1. Training & Support

   • Conduct training sessions for volunteers on how to use Notion.

   • Develop and maintain training materials (e.g., guides, videos, FAQs) to support ongoing learning.

   • Provide one-on-one or group support to answer Notion-related queries.

2. Workspace Optimisation

   • Help teams structure their Notion workspaces to suit their workflows and case scenarios.

   • Assist in building and refining dashboards, databases, templates, and automations.

   • Provide recommendations on best practices for using Notion efficiently.

3. Permissions & Access Management

   • Set up and manage permissions to ensure appropriate access levels for different roles.

   • Regularly review and update access permissions to maintain security and efficiency.

4. Process Improvement & Documentation

   • Identify opportunities to improve organisational efficiency using Notion.

   • Document standard operating procedures (SOPs) and best practices within Notion.

   • Support teams in integrating Notion with other tools where relevant.

5. Ongoing Support & Troubleshooting

   • Act as the go-to person for troubleshooting Notion-related issues.

   • Stay updated on new Notion features and advise the team on potential improvements.

   • Gather feedback from users to continuously enhance Notion use across the organisation.

What we’re looking for

• Strong experience using Notion, with the ability to teach others effectively.

• Understanding of database structures, workflows, and automations within Notion.

• Excellent communication and training skills.

• Ability to troubleshoot and provide creative solutions to Notion-related challenges.

• Organised, proactive, and able to work independently.

• Experience with integrating Notion with other tools (desirable but not essential).