Receptionist (Volunteer at Newport Animal Centre - RSPCA)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer role: Receptionist Volunteer
Manager: Centre Manager
Where you will be based: Newport Animal Centre
Why we want you
We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.
Our receptionists play a key role in welcoming visitors and callers to our centres and acting as a liaison with centre staff and volunteers.
What you will be doing
- Assisting with enquiries via the telephone and face to face
- Answering the telephone in a polite and confident manner, assisting the caller where possible or passing them to someone else who can help
- Taking messages from telephone callers and visitors to the centre, ensuring that all relevant information is both clear and detailed
- Carrying out administrative tasks including paperwork, filing, photocopying, faxing etc
- Inputting information onto the computer system and responding to emails as directed
- Promoting the work of the centre in a positive manner
- Attending relevant training courses, as required
- Ensuring that all visitors are greeted and their enquiries are dealt with efficiently
The skills you need
- Friendly, cheerful and calm under pressure
- Well organised with good communication skills
What's in it for you
- Meet new people and make new friends
- Learn great new skills to add to your CV
- A great induction and training relevant to your role
- Volunteer in a fun environment at the heart of the local community
- You’ll be making a huge difference to the welfare of animals
- We are happy to reimburse any reasonable travel expenses you may incur whilst volunteering with us
Disclaimer
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees. Before you can start volunteering you’ll need to complete our simple online Health & Safety assessment. We will ask you to provide contact details for two referees. At the RSPCA we don’t want you to be out of pocket by volunteering, so we are happy to reimburse any agreed out of pocket expenses you incur whilst volunteering
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