Events Team Support Volunteer

Our challenge

Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly. Taking on a fundraising challenge is about far more than crossing a finish line. It means balancing training with everyday life, committing to an ambitious fundraising target, and pushing yourself physically and mentally – all while supporting a cause that means so much. That's where you come in.

As a volunteer, you'll play a vital role in motivating and inspiring our incredible fundraisers every step of the way. Whether you're sending words of encouragement, creating thoughtful fundraising and cheer packs, preparing event-day kits, or helping our Events Team deliver an unforgettable experience, your support will make a real difference. Together, we'll ensure every participant feels valued, supported and ready to achieve something extraordinary.

How can you help? 

As an Events Team Support Volunteer, you will play an important behind-thescenes role in helping our fundraising events run smoothly. You'll help create a positive experience for our supporters from the moment they sign up through to celebrating their achievements after event day. You may be asked to support with a range of activities, including but not limited to:

• Supporter communications: Making phone calls to wish participants good luck before their event, congratulate them afterwards and thank them for their incredible fundraising efforts, as well as preparing and posting good luck cards and other supporter mailings.
• Participant materials: Preparing fundraising packs, participant welcome materials and certificates, ensuring participants receive everything they need.
• Event preparation: Packing event day materials and organising and assembling cheer packs, including banners, pom-poms, signs and other supporter resources.
• Data and administration: Assisting with data entry, updating supporter records, envelope stuffing, labelling and other general administrative tasks.
• Event and team support: Assisting with event logistics in the lead-up to busy fundraising events and helping to ensure the Events Team workspace is tidy, organised and well-stocked.
• Ad hoc support: Supporting wider Events Team projects and administrative tasks, particularly during busy periods, to help keep things running smoothly.

What can you gain from volunteering?

• Make a real difference to the experience of our amazing fundraisers. 
• Gain experience supporting charity fundraising events. 
• Develop administration, communication and organisational skills. 
• Meet like-minded people and become part of a friendly and supportive team. 
• See first-hand the impact your contribution has on helping our charity deliver successful fundraising events. 

We’re looking for

We would love to hear from you, if you are:

• Friendly, enthusiastic and positive.
• Organised with good attention to detail.
• Comfortable speaking with supporters on the phone.
• Reliable and able to work independently or as part of a team.
• Happy to undertake a variety of practical and administrative tasks.
• Passionate about supporting our charity and providing excellent supporter care.
• Someone who is happy to volunteer at our office in Fleet, Hampshire initially, before continuing at our new office location in Woking from early 2027 onwards.

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

Location and time commitment

This is an office-based volunteering role. We’re therefore looking for someone who is happy to volunteer at our Fleet, Hampshire office initially, before continuing at our new Woking office from early 2027 onwards.

During our busier spring and autumn seasons, we’re looking for a commitment of approximately two hours per week, ideally on a Wednesday. During the quieter summer and winter seasons, this would reduce to approximately two hours every two weeks. We understand that volunteers have other commitments, so we can offer some flexibility and can tailor your experience around your availability. 

Practical considerations You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the Events team, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with The Charity. Find out more in our Volunteer Expenses Policy

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.