Support Team Operations Volunteer

Our challenge

Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

We know how devastating a brain tumour diagnosis can be. That’s why our teams play such an important role in offering support to anyone affected by a brain tumour diagnosis. When someone is diagnosed, they may feel overwhelmed and not sure which way to turn. Our resources could be a nice place for them to start.

We post these resources out to people in our community and to healthcare professionals, so that they can hand them out to those that they are supporting.

How can you help?

This is a lovely opportunity to support our team by helping with the sending out of resources to individuals who need our help. By volunteering in this role you will help bring some comfort and reassurance to those affected by brain tumours.

In this this office-based role you would be involved in:

• Using the online Parcel Force system to organise collections and printing labels for the orders
• Keeping track of stock levels
• Assisting with packing orders for other items as required
• Getting involved in other projects or tasks as needed, such as assisting with the moderation of our online groups.

What impact will you have?

During 2025 we sent out over 13,000 Support resources to our community. You will play a key role in making sure that the brain tumour community have information and support as early as possible.

We’re looking for...

We would love to hear from you, if you have:

• Good IT and computer skills
• Great organisational skills
• Great attention to detail
• The ability to work as part of a team and autonomously
• A passion for helping others
• The ability to travel to our office in Fleet, Hampshire

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering?

• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates.
• The satisfaction of knowing that you’re making a valuable contribution to the lives of those affected by brain tumour

Time commitment

This role would be a regular weekly commitment of approximately 2 hours per week in our office in Fleet, Hampshire. This can be scheduled on either:

• Monday: between 9:00–11:30am or 1:00–3:00pm
• Thursday: any time between 9:00am and 5:00pm

Please ensure you are available during one of these time slots before applying.

Practical considerations

You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact.

We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18.

We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with The Charity. Find out more in our Volunteer Expenses Policy.

Key Dates

Application Deadline: Monday 1 June at 9am

Interview date: estimated Wednesday 10 June via video call

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process.

If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.