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Lead Support Volunteer - Walton Centre Help Desk Project

Fazakerley, Merseyside (On-site)
Unpaid role, expenses not paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About the project: 

The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool.

More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS.

People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heartbreaking. Having somebody who has local knowledge and can signpost to information and services can provide vital support to people at the start of their MS journey.

About the role:

Do you have good organisational and communication skills?

We are looking for a volunteer who could help with recruiting and supporting other volunteers within the project. Please see the Role Description for more details about the tasks you may be involved in.

Time and Commitment

We are looking for volunteers who can offer two or three hours a week.

This role can be carried out at home and we would also like you to attend the hospital help desk on an occasional basis 

There will also be quarterly volunteer support sessions you will be asked to attend.

Training and support:

You’ll receive role-specific training and support from the MS Support Team and the Regional Development Officer.

Posted by
The MS Society View profile Organisation type Advertising Agency
Posted on: 04 September 2025
Closing date: 31 October 2025 at 23:30
Job ref: 221593VCHJ
Tags: Project Management, Customer support