Volunteer Community Connector

Role Purpose

The café is an informal group, providing an opportunity for people to practice their speaking and listening skills in a relaxed and friendly environment. Fluency and literacy grow with confidence, so the primary goal is to get everyone talking. As people get to know one another their comfort in speaking grows. The group is aimed at people whose first language is not English, and who are aged 18 plus. 

Duties and Responsibilities

The Whiteinch Centre is a community organization that works with a diverse range of individuals in the West of Glasgow. We offer a range of educational and recreational groups for people of all ages and, create an inclusive environment that strengthens positive relationships with the local community, bringing new perspectives and encouraging people from all walks of life to use our services.

• Supporting the weekly provision of Tuesday evening classes. 
• Encouraging conversation between participants using a range of methods
• Monitoring group size, recording numbers attending. 
• Correcting participants spoken English, but in a way that encourages them to continue to practice.
• Focusing on practical language support such as getting out to the shops or using public transport (this list is not exhaustive)
• Helping individuals to learn and practice English letter formation and direction of writing Talk with individuals to find out where they want/need to use English. 
• Support teaching staff to set tasks between sessions to build independence.
• Ensure a welcoming, friendly, and supportive environment for attendees.
• Keep volunteer and Learning coordinator updated on any issues or concerns which may arise.

Performance Standards  

There are no formal qualifications for this post however, the performance standards required for the post are-

• Able to encourage and motivate group members.
• Committed to and willing to take ownership of a project.
• Able to support all kinds of people – particularly older individuals.
• Caring, sympathetic, sensitive, and non-judgmental
• Able to communicate effectively.
• Ability to develop and maintain constructive relationships, which value      individuals’ strengths and knowledge
• Excellent listening skills
• Comfortable working with others
• Able to maintain professional boundaries and maintain confidentiality.
• Reliable

Volunteering Conditions

Your work will take place in the Whiteinch Centre however, some duties may require work in the local and surrounding communities. Any work undertaken in the community must be permitted by your named person prior to taking place.

Volunteers are required to have a current appropriate DBS check in place.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.