Witness Service Court-based Volunteer - Worcester

The Witness Service supports victims and witnesses when they come to court by providing practical information and emotional support, helping them to feel confident when giving their evidence. You’ll need to be able to attend court once per week in your local area during normal court hours, usually 9am to 5pm.

You’ll offer practical guidance around court processes and offer emotional support for witnesses as they wait to give evidence. You may also spend time with witnesses after they have given their evidence to help them process their experience.

This role also involves showing witnesses around the court in advance of their trial date, answering questions and supporting people with understanding how the court works. This may be through either an in-person or virtual pre-trial visit (which includes a virtual court tour).

No prior knowledge of the courts is required. However we do ask that you have excellent communication skills and are a friendly, empathetic and approachable person.