Volunteer volunteer roles in Wales

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Action Tutoring is a national education charity that offers free maths and English tutoring to pupils facing disadvantage. 

By volunteering as a tutor at a local school or online, you'll be supporting children to build their confidence and help ensure they leave school with the grades needed to build a bright future.

What will I be doing?

• Tutoring 1-3 pupils in Year 5 or 6, or Year 7, 10 or 11.

• Commit to one hour a week, for up to 20 weeks. You choose the day and time to sign up to.

• Use our tutor workbooks to guide your pupils through activities that will boost their confidence and grades.

What you'll gain:

• Receive induction training, tutor workbooks and ongoing support.

• Develop skills like communication, leadership, and problem-solving.

• Meet like-minded people in our volunteer community.

• Travel expense reimbursement (up to £5 per session).

• Free DBS check.

This volunteer role is perfect for you if you:

• Are passionate about making a difference and helping young people succeed, particularly those facing disadvantage.

• Seek valuable experience working with children and are eager to hone essential skills such as communication, mentorship, and leadership – all highly valued in any career path.

• Have a busy schedule but are keen to contribute to your community, as this flexible role requires just one hour a week, either in-person or conveniently online.

We look for volunteers with:

• Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.

• The ability to explain concepts clearly and patiently.

• A commitment to supporting pupils’ academic progress.

We recognise that valuable experience can be gained through diverse routes, so if your qualifications differ from those mentioned - we still encourage you to apply! Please highlight any relevant experience or skills in your application.

We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: this is a volunteer, unpaid position.)

Our volunteers say:

" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"

"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."

Volunteer Content Creator
Guardian Light Foundation (GLF) & Guardian Light Enterprises Ltd (GLE)

Role Type: Volunteer
Location: Remote / Flexible
Reports to: Board Of Director - Marketing & Communications Lead

About Us

Guardian Light Foundation (GLF) is a mission-driven charity supporting vulnerable and homeless children who have experienced abuse and hardship. Guardian Light Enterprises Ltd (GLE) supports this mission through sustainable initiatives and services.

Role Purpose

We are seeking a creative and committed Volunteer Content Creator to help raise awareness, engage our audience, and grow our online presence across both GLF and GLE platforms.

Key Responsibilities

• Create engaging content for social media (posts, captions, short videos, graphics)

• Support content planning in line with campaigns and key messages

• Share impactful stories (while maintaining confidentiality and safeguarding standards)

• Assist in growing audience engagement across platforms (e.g. Instagram, TikTok, LinkedIn)

• Maintain a consistent tone and brand voice

• Work collaboratively with the marketing team

Skills & Experience

• Strong creativity and attention to detail

• Basic experience with content creation tools (e.g. Canva, CapCut, or similar)

• Good written communication skills

• Understanding of social media platforms and trends

• Passion for making a positive impact

Safeguarding & Compliance

• Must adhere to safeguarding and confidentiality policies

• An Enhanced DBS check may be required

What You’ll Gain

• Valuable experience in marketing and content creation

• Opportunity to build a professional portfolio

• Be part of a meaningful cause making real impact

• Flexible, remote volunteering

How to Apply

Please submit a short introduction and any examples of your work (if available).

Join us in giving a voice to those who need it most.

Volunteer Graphic Designer Needed: Help Shape the Visual Identity of the Principality of Lys

Location: REMOTE

Type: Volunteer (Flexible/Project-based)

Category: Creative, Design, & Marketing

The Opportunity

The Principality of Lys is looking for a talented and visionary Graphic Designer to help establish our visual brand identity. As a burgeoning micro-state dedicated to the values of beauty, culture, honour, and community, we need a creative partner to bring our aesthetic vision to life.

From official seals and logos to public-facing brochures, digital campaigns, and commemorative merchandise, you will have a unique opportunity to build the visual language of a nation from the ground up.

What You’ll Be Doing

• Brand Development: Refining and expanding upon our core branding, ensuring consistency across all visual touchpoints.

• Content Creation: Designing high-impact assets for our social media presence and digital promotional campaigns.

• Print & Layout: Designing professional-grade booklets, brochures, and informational materials for potential citizens and stakeholders.

• Merchandise Design: Creating concepts for cultural merchandise that celebrates the heritage and spirit of the Principality.

• Collaborative Design: Working closely with our leadership team to ensure all visual assets reflect our core values.

Who You Are

• You are a skilled graphic designer with a strong portfolio showing versatility in layout, branding, and digital design.

• You possess an eye for elegance and a deep understanding of visual storytelling.

• You are comfortable working independently and are proficient in industry-standard software (e.g., Adobe Creative Suite, Affinity, etc.).

• You have a passion for unique, community-driven projects and are excited by the challenge of defining a new visual identity.

Why Volunteer With Us?

• Creative Ownership: This is a rare opportunity to have a significant, lasting impact on the brand identity of an emerging micro-state.

• Build Your Portfolio: Showcase your range by working on a diverse array of projects—from digital marketing to print design and product branding.

• Join a Vision: Play a central role in shaping how the world perceives the Principality of Lys.

How to Apply

If you are ready to help us craft the visual legacy of Lys, please submit a brief introduction along with a link to your portfolio or examples of your previous design work via CharityJob website.

Please note: This is a volunteer role suitable for someone looking to contribute their creative skills to a unique, mission-driven project.

***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.

Volunteers will be supporting people in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.

The companion service volunteer can choose to be:                                                           

• A companion within the person’s home

• A companion outside the person’s home

Examples of the type of support the service offers include:

• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.

• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.

• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups. 

• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.

We are looking for the following skills/interests:

• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.

• Commitment to complete our Volunteer Report Form accurately and regularly. 

• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.

• Digital literacy for those volunteers who choose to participate in this type of activity.

We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.

Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

By joining us, you will play a pivotal role in our Professional Development Programme (PDP), which supports career changers and newcomers to the UK in bridging employment gaps and tackling discrimination in the job market. We are currently working towards SRA (Solicitors Regulation Authority) certification to provide formal accreditation for the time our team members spend with us. This will allow participants to count their contribution as Qualifying Work Experience (QWE), a vital step for those qualifying via the SQE route. This is a unique opportunity to deliver tangible community impact while directly enhancing the employability and professional standing of legal professionals.

Operations Manager of Department (Legal)

The Opportunity

This position offers the opportunity for a career step-up, providing experience in managing legal teams and departmental operations within a social justice framework. In this Operetioans Manager of Legal Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.

Role Purpose

The Operations Manager of Department (Legal) oversees a team of dedicated legal professionals and graduates who operate in a capacity similar to paralegals. You will bridge the gap between Directors and the legal team, turning high-level objectives into actionable legal support plans while ensuring the highest standards of professional conduct and social justice advocacy.

Key Responsibilities

• Strategic Oversight: Developing and managing the legal department’s roadmap to support Quilombo UK’s social justice initiatives.

• Team Supervision: Overseeing the work of legal graduates, many of whom are working towards their LLM (Master of Laws), ensuring their contributions are technically sound and ethically grounded.

• Departmental Leadership: Coaching the legal team to maintain 100% project visibility and ensuring all work meets the rigorous standards required for future SRA accreditation.

• Social Justice Advocacy: Managing caseloads and research projects that tackle systemic inequalities and discrimination within the community.

• Operational Control: Maintaining 100% visibility of all legal tasks via project management tools and providing weekly reports to Directors on risks, progress, and Work in Progress (WIP).

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives

• 15% Profit Share: A share of the commission for work carried out, divided among individuals at the Ops Mgr level for specific tasks.

• 10% Business Development: An additional commission if new work or clients are brought into the organisation independently by the Ops Mgr.

Requirements

• A strong legal background (GDL, or equivalent) with a deep commitment to social justice.

• Experience in a supervisory or management role, ideally overseeing paralegals or junior legal researchers.

• A clear understanding of the SRA regulatory framework and the requirements for Qualifying Work Experience (QWE).

• Excellent analytical, drafting, and communication skills.

• This is a 100% remote-only position.

Selection Process

• Informal interview.

• Requirement of two professional references.

We are seeking a Volunteer Editorial Lead to oversee the editorial process, work closely with our investigative journalists, and ensure all content aligns with our mission and quality standards. This role is ideal for someone with editorial experience, a passion for social justice, storytelling, or lived experience in the topics we cover.

As Editorial Lead, you will play a pivotal role in shaping narratives, mentoring volunteer writers, and maintaining a consistent, professional standard across all publications.

Key Responsibilities:

• Edit, proofread, and fact-check content produced by investigative journalists and contributors.
• Work with the team to develop story ideas and content strategies.
• Ensure all content reflects the organization’s values, mission, and tone.
• Mentor and guide journalists, particularly volunteers and emerging talent, in improving writing and investigative skills.
• Collaborate with other team members to plan content schedules and deadlines.
• Maintain high ethical standards, particularly when handling sensitive topics.
• Support the development of editorial guidelines and best practices for contributors.

Requirements:

• Strong editing and writing skills; attention to detail is essential.
• Experience in journalism, media, publishing, or content production (volunteer or professional).
• Ability to work independently and manage deadlines in a remote environment.
• Familiarity with issues such as childhood trauma, systemic inequality, and mental health is highly desirable.
• Excellent communication and mentoring skills.
• Passion for storytelling, social impact, and community empowerment.
• Commitment to volunteer work of at least 10 hours per week.

Benefits:

• Opportunity to shape impactful stories that influence public awareness and social change.
• Work with a passionate, global volunteer team.
• Flexible remote role – work from anywhere in the world.
• Gain editorial leadership experience and mentorship opportunities.
• Opportunity to apply for paid roles as C.I.C scales

How to Apply

Please send:

• A short introduction about yourself
• Your interest in editing such content
• Any writing, research, or media work (if available)

Students, early-career Editors, and individuals with lived experience are strongly encouraged to apply.

Toonda Cultural Community Center

We empower rural Ugandan communities through education, women's income programs, arts, and sustainable tourism.​

Support TOONDA in building partnerships and reaching companies in Uganda and internationally for CSR collaborations and funding opportunities.

TOONDA is a grassroots organization supporting education, empowerment, arts, and community development projects in rural Uganda. We are looking for a volunteer who can help us identify and approach companies, foundations, and organizations interested in Corporate Social Responsibility (CSR), sponsorships, or general funding partnerships.

Key Responsibilities:

• Research and identify companies and organizations aligned with TOONDA’s mission
• Support outreach to businesses in Uganda and internationally
• Help develop partnership ideas, CSR proposals, and sponsorship approaches
• Draft outreach messages, presentations, or partnership materials
• Support relationship-building and follow-up communication
• Suggest fundraising and partnership strategies for long-term sustainability

You’re a good fit if you:

• Have experience in partnerships, fundraising, CSR, business development, or communications
• Feel confident reaching out to companies and building professional relationships
• Are organized and proactive
• Have strong written communication skills
• Want to support sustainable community development in Uganda
• Experience with nonprofits, sponsorships, or international organizations is a plus

Impact:
Your work will help TOONDA build sustainable partnerships and funding opportunities that directly support our education, empowerment, and arts programs in rural Uganda.

Minimum Hours per Week:

7-9 hours per week

Duration:

6+ months

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Cwmbran Shop:

Our Cwmbran shop has been open since 1997 and has consistently been one of our top performing shops.

The shop is in a great location in Cwmbran Shopping Centre, ensuring the shop gets the footfall and the stock donations.

Though in an ideal location, the hard work of the management team and the loyal volunteer team is the key to the success of the shop.

Considerations:

Age requirement: 16+

Location: 5 General Rees Square, Cwmbran NP44 1AH  

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Cardigan Shop:

Our Cardigan shop is a long narrow shop on the high street. This space is put to great use with stock displayed on beautiful handmade display pieces, made by the shop team.

There's also a haberdashery section with fat quarters, button bundles and more, created from stock that would usually be unsaleable.

Diane, our shop manager, has been with us from the start and used to fundraise along with family members for Tŷ Hafan before the shop opened.

Amy is a jewellery expert and generates thousands each year because of her specialist knowledge. 

Considerations:

Age requirement: 16+

Location: 2 Pendre, Cardigan, SA43 1JL

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Penarth Shop:

Our Penarth shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.

We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between. 

Lisa and her team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.

Considerations:

Age requirement: 16+

Location: 1a Stanwell Road, Penarth CF64 2AB   

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Barry High Street Shop:

Barry High Street is one of our longest standing shops. It is also one of our smallest shops, but boasts incredible volumes of donations from our supporters.

The shop is supported by a fantastic team of volunteers who work incredibly hard to turn over the high volumes of stock.

Considerations:

Age requirement: 16+

Location: 2 High Street, Barry, CF62 7DZ

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

About this Role: Legal Operations Associate (Volunteer, Unpaid)

Commitment: Part-time (volunteer, pro-bono, remote role)
Contribution Period: Minimum 10–15 hours per week, minimum 3–6 months preferred

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action. Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community

Solution Community is an international nonprofit organization focused on creating scalable social impact through collaboration, innovation, and community-driven solutions. With volunteers in multiple countries, Solution Community connects professionals, advocates, and changemakers who work together to address global challenges through inclusive, action-oriented initiatives.

Role Summary

As our Volunteer Legal Operations Associate, you will support Solution Community’s legal and operational functions by assisting with document management, policy coordination, compliance tracking, and administrative legal processes. This role is ideal for individuals interested in nonprofit operations, legal administration, governance, compliance, or corporate/legal operations in an international organization.

The associate will work closely with leadership and cross-functional teams to maintain organized legal documentation, support operational processes, and strengthen internal governance and compliance practices.

Responsibilities

• Assist with organizing and maintaining legal and operational documentation, contracts, agreements, and internal records

• Support policy review and document formatting for organizational consistency

• Track document workflows, approvals, and renewal timelines

• Assist with compliance-related administrative tasks and governance coordination

• Support the development and maintenance of internal operational procedures and templates

• Coordinate with cross-functional volunteer teams regarding document requests and operational follow-ups

• Help maintain confidentiality and proper handling of sensitive organizational information

• Assist with meeting coordination, note-taking, and follow-up actions related to legal or operational discussions

• Support research related to nonprofit governance, compliance, and operational best practices

• Contribute to process improvement initiatives to enhance organizational efficiency.

Qualifications

• One to two years of professional experience with a background or strong interest in Legal Studies, Business Administration, Public Administration, Political Science, International Development, or related fields

• Strong organizational and administrative skills with high attention to detail

• Ability to manage multiple tasks and maintain documentation accuracy

• Strong written and verbal communication skills

• Comfortable working in a remote, multicultural, and collaborative environment

• Ability to handle confidential information professionally and responsibly

• Proficiency with Google Workspace and/or Microsoft Office tools

• Prior experience supporting legal, compliance, operations, administration, or nonprofit teams is an asset but not required.

Preferred Qualities

• Self-motivated and dependable

• Strong problem-solving and coordination skills

• Interest in nonprofit governance and operational effectiveness

• Ability to work independently while collaborating across international teams

• Adaptable and proactive in a fast-paced volunteer environment

What We Offer:

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 80+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

United People Global

United People Global (UPG) is recruiting a Project Manager (UPG Sustainability Leadership Initiative & UPG Biashara) Volunteer to support our mission to make the world a better place.

This volunteer role comes with the following benefits:

• Professional growth: add experiences and exposure to your CV that strengthen your professional profile in your chosen domain
• Network: strengthen your professional and personal networks and be part of an international network and community that spans across world regions
• Purpose: there is the possibility to lead or participate in activities that are meaningful to you
• Remote working
• Possibility to do the role part-time or full-time
• Flexible working hours (overall aligned with European time zone)
• A diverse range of professional and functional experiences
• Volunteers have priority for any new paid vacancy that opens up
• Additional benefits are shared with the successful candidate

Job Tasks and Responsibilities:

• Deploy a wide variety of training methods and conduct effective induction and orientation sessions
• Monitor and evaluate training programs’ effectiveness, success, and ROI periodically and report on them
• Provide opportunities for ongoing development, resolve specific problems, and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments, and best practices
• Coach, mentor, and guide students and participants in related issues, challenges, and development journeys

Operations Management:

• Ensure smooth operations of activities across the UPG Sustainability Leadership Initiative (UPGSL) / UPG Biashara
• Support coordination of online sessions, workshops, webinars, and community engagement activities
• Assist with volunteer coordination, task tracking, and operational follow-ups
• Support online event management activities, including Zoom session coordination, participant engagement, and backstage support where required
• Help ensure smooth communication flow across initiatives and team members
• Provide general operational and administrative support where required

Stakeholder Engagement:

• Work closely with one or more stakeholder groups connected to these initiatives to optimize participation
• Assist with stakeholder, participant, mentor, and speaker communications
• Coordinate follow-ups between internal teams, including Communications and program teams
• Support collaboration with NGOs, experts, thought leaders, partners, supporters, and the wider public

Communications & Coordination Support:

• Support content scheduling and publication coordination for social media and promotional activities
• Assist with coordination between program and communications teams to ensure timely campaigns and updates
• Support community engagement and participant communication activities

Tracking Impact, Insights, and Reporting:

• Monitor and evaluate existing activities and support systems to track impact over time
• Assist in distilling operational insights and preparing reports where necessary

Administration:

• Work with colleagues across teams to ensure administrative matters are handled effectively

Qualified candidates are welcome with a variety of skills. No single candidate is expected to possess all qualifications, as the selected candidate brings their unique set of skills to our work and complements a team.

Requirements:

• Prior experience in managing, developing, or supporting projects related to training programs, education environments, entrepreneurship programs, or community initiatives
• Prior experience with project management is an advantage
• Strong communication and organizational skills
• Ability to coordinate multiple tasks and stakeholders simultaneously
• English is MUST and the ability to speak and write in additional languages is an asset
• Ability to conduct information research
• Ability to work with and respect confidential information of stakeholders
• Ability to work in ambiguous settings, especially in start-up mode
• Ability to work independently and within a team environment
• Comfortable working in multicultural and remote team environments
• Familiarity with online collaboration and communication tools (Zoom, Google Workspace, Slack, Trello, etc.) is an advantage
• Ability to work within Switzerland time zone (CET)

Skills and Competencies:

• Ability to work under pressure and meet deadlines
• Agility working style
• Ability to build and maintain positive relationships across teams and stakeholders
• Outstanding communication skills internally and externally
• Leadership and management skills are necessary as you may support or lead small teams and coordinate multiple activities simultaneously
• Interest in sustainability, entrepreneurship, leadership, or community impact initiatives
• Motivated individuals looking to learn and grow through volunteer engagement are encouraged to apply

Nice to Have:

• Prior experience volunteering in community organizing or local community development is an advantage
• Previous experience in project coordination, events, communications, or community engagement is beneficial
• Proficiency with Microsoft Office and other productivity applications is an asset
• Other professional qualifications related to project management, training, coaching, communications, or psychometric assessments will be an advantage

Qualified candidates are welcome with a variety of skills. No single candidate is expected to possess all qualifications as the selected candidate brings their unique set of skills to our work and complements a team.

Kindly note that this role is not related to construction on-site functions.

In case you didn’t hear from us within 2 weeks, your application didn’t make it for this time. However, we shall maintain your records for any opportunities in the future.

UPG Sustainability Leadership Program:
https://act.unitedpeople.global/upg-sustainability-leadership/

UPG Biashara: https://biashara.unitedpeople.global/

NOTE: Resumes must be in ENGLISHPr