Support Centre Volunteer

Walthamstow, Greater London (On-site)
Unpaid role, expenses paid
Voluntary
Job description

As life becomes ever more difficult for migrants across London, the UK and the world, we are committed to fighting back in solidarity and supporting local migrants, asylum seekers and refugees.

Waltham Forest Migrant Action (WFMA) is the only provider of free immigration advice in the borough. Our mission is to provide support for local migrants in Waltham Forest and to advocate and campaign for the rights of migrants in the UK. 

Since 2013, our weekly Drop-in Centre has offered visitors a warm welcome, free advice on immigration, housing and welfare issues, and opportunities to socialise with the local community. Last year we helped 366 people from 71 nationalities, and our numbers continue to grow. 

We are looking for volunteers with a strong interest in migrant justice to work with us towards a fairer and more equal society for migrants, asylum seekers and refugees.

 

Whilst you are learning the ropes you will be paired up with one of the more experienced support centre volunteers so that you can shadow and learn from them. After 6 months of volunteering with us, all of our volunteers have the opportunity to specialise and eventually become acredited immigration advisors if that's something you are interested in. 

Who we are looking for:

  • Someone who shares our core values
  • Able to communicate with people from different backgrounds living in sometimes difficult circumstances.
  • Enjoys working in a team.
  • Following the training sessions, you should be committed to attending at minimum two to three Friday mornings in the month.
  • Empathetic, Patient and discreet
  • Ability to speak up if you need more support or see something your not happy with.
  • Basic IT Skills. Whilst you will have training on the specific tools we use in the centre, some experience or understanding of working with computers would be helpful.
Organisation
Waltham Forest Migrant Action (WFMA) View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 12 August 2026
Closing date: 25 August 2026 at 13:02
Job ref: Immigration Advice Support Centre Volunteer
Tags: Advice / Information, Campaigns, Legal / Law, Advocacy, Housing, Customer support, Homelessness, Human Rights, Justice, Politics, Refugee / Immigration, Safeguarding, Social / Support Work

The client requests no contact from agencies or media sales.