77 Volunteer roles for the Housing and Homelessness sector

Join us for a wonderful evening of light music at Ralli Hall in Hove, where the Brighton & Hove Concert Orchestra will perform a programme of winter favourites with their 50-piece orchestra. 

Availability: 6:30 PM – 10:00 PM, 14th November 2026 
Location: Ralli Hall, Denmark Villas, Hove

The main thing we need you to do is help us fundraise. You’ll be vital to our fundraising efforts for the Winter Appeal by holding collection buckets in public spaces. Your support is not only crucial to our fundraising efforts, but it’s also opportunity to have fun, meet new people and experience some wonderful community spirit while contributing towards our mission. 

You’ll be supporting our bucket collection by helping us to create an energetic and friendly atmosphere to gather donations. You will:

• Support and coordinate the volunteer team on the day at events.

• Deposit cash into Shelter bank account at the end of the event or pass over to Shelter staff member

To enable you to take part in this opportunity we will: 

• Provide you with relevant policies, induction, training and information

• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy 

Skills and Experiences Required 

• Leadership skills and ability to support others in a group

• Passionate about joining the fight for home 

• Feel comfortable handling cash and taking responsibility for depositing into bank

Benefits of volunteering with Shelter 

• Join our fight against bad housing and homelessness and become a force for change! 

• Meet other volunteers locally 

• Build your confidence and develop transferable skills 

Brighton & Hove Concert Orchestra - Bucket Collection

Availability: 6:30 PM – 10:00 PM, 14th November 2026 
Location: Ralli Hall, Denmark Villas, Hove

Role Details: 

Join us for a wonderful evening of light music at Ralli Hall in Hove, where the Brighton & Hove Concert Orchestra will perform a programme of winter favourites with their 50-piece orchestra. 

We’re looking for friendly and enthusiastic volunteers to help collect donations before and after the concert using both donation buckets and card machines. 

Whether you're looking to support a great cause, meet new people, or gain experience for your CV, we’d love to have you on board. No previous experience is necessary – just a positive attitude and a willingness to get involved.

We're looking for Initial Contact Advisers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere. 

What will you do?
● complete an introduction to Citizens Advice and training for your role
● talk to clients over the phone, face to face, or online to explore whatproblems they’ve come for help with
● assess clients capacity and the level of help they need, to decide nextsteps
● find information about the clients’ problems and help them to understandtheir options
● identify when a client needs more in depth help than you can give at initialcontact, and make an appointment for them to come back
● write a summary of the clients’ problems and what action you’ve taken
● look out for problems’ that are common, or are unfair, and write a shortreport about the problem or a letter to an elected official like an MP, AMor local councillor.

Some examples of what you could do:
● help a client with rent arrears find how to get help with their rent, andtake the first steps to secure their housing
● help someone with debts work out a reasonable amount to pay back, andmake a phonecall to an organisation they owe money to.
● explore what benefits a client is entitled to and to take the first steps inmaking a benefit claim.

What’s in it for you?
● make a real difference to people’s lives
● learn about a range of issues such as benefits, debt, employment and housing
● build on valuable skills such as communication, listening and analysing
● increase your employability
● work with a range of different people, independently and in a team.
● have a positive impact in your community.

And we’ll reimburse your travel expenses too.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
● be friendly and approachable
● be non-judgmental and respect views, values and cultures that are different to your own
● have good listening skills
● have excellent verbal and written communication skills
● have good maths and IT skills
● be able to understand information and explain it to others
● be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
● be willing to undertake training in your role

How much time do you need to give?
Ideally we ask for 6 hours per week, which can be over one day or spread over two days, for at least 6 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessor and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

Contact details
To apply, please fill out a Volunteer Application Form.

We're looking for Reception volunteers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere. 

What will you do?

• complete an introduction to Citizens Advice and training for your role
• welcome clients and other visitors to the local Citizens Advice
• explain to the client how long they might be waiting and what will happen and give out a form for clients to fill in
• type up information from the client form onto a spreadsheet or database
• answer the telephone, reply to emails and post
• help with the day to day running of the Citizens Advice service

What’s in it for you?
• gain and build on valuable skills and experience such as communication, IT skills and working in a team
• increase your employability
• contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
• work with a range of different people, independently and in a team.

And we’ll reimburse your travel expenses too.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• have good IT skills
• be calm under pressure
• be willing to learn about and follow the Citizens Advice aims, principlesand policies, including confidentiality and data protection
• be willing to undertake training in your role

How much time do you need to give?

We ask for a commitment of 1 day a week for 12 months at least.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming a customer service volunteer / reception volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

Contact details
To apply, please email to request a Volunteer Application Form.

St Basils is looking for a new Non-Exec Director / Trustee with Marketing & Communications experience to join our Board

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications from those from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with expertise in marketing, communications and/or public engagement to increase the reach of our campaigns. Our new Board member will need to strong networking and stakeholder engagement skills, with the ability to open doors and build relationships.

As our Marketing & Communications Board Member, you will:

· Ensure marketing initiatives align with the organisation’s goals and regulatory requirements.

· Support St Basils’ PR and marketing initiatives by bringing knowledge of current marketing tools

· Help identify opportunities to increase the visibility and impact of St Basils’ campaigns.

· Leverage personal and professional networks to enhance the charity’s reach, partnerships and fundraising potential.

· Work closely with the Director of Income Generation & Value Capture to ensure St Basils’ marketing and communications strategies are being implemented effectively.

• Contribute to trustee discussions and decisions on broader charity strategy, risk management and financial oversight.

Our new Director / Trustee will sit on our Business Support & Audit Committee which oversees central functions, including Finance, HR, Fundraising and Marketing. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be an experienced professional in marketing, communications, PR or brand strategy, ideally with experience in the youth or homelessness sectors.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

Understanding of governance and the responsibilities of a charity trustee is desirable, but training will be provided.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas. 

We are seeking a volunteer to help our team with reconciling day to day accounts and bookkeeping, as well as some controlling and administration tasks depending on availability. Our ideal candidate would also be able to compute our annual accounts ready for review by an independent examiner.

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.

Are you driven and motivated by sales with knowledge of running an online shop? Are you familiar with Facebook marketplace, eBay Vinted and any others? Could you take on the roles of managing our products, selling them, packing them and posting them? A few hours a week volunteer time is all we are asking for a new dynamic role that could lead to a big business opportunity, whilst raising vital funds for a small grassroots charity. 

We are looking for an 'Online Seller' volunteer to coordinate the end to end process of itemising and uploading the items on online reseller sites (i.e. facebook marketplace, ebay, vinted), packing up items, and managing all communication and item exchange with interested buyers to maximise the funds from sales as much as possible. The items will be dropped off to you to coordinate pick up with buyers, and therefore we are looking for volunteers that are London based only and have the space to store small items (clothing, books, ornaments etc). 

As well as ideally having previous experience selling items online through online marketplaces like facebook and ebay, we are looking for volunteers who are highly organised, with strong written communication skills, in order to deal with buyers throughout the process. We are looking for that high energy person to help push the sales of our products, ranging right across the board from anything to everything.

What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in  the charity sector, develop your skills, and contribute to an amazing cause. However there is commission avaliable of up to 50% per item of the profit made. The rewards are huge but the impact will be greater.

The time commitment can be flexible with whatever you are able to give, but around 4 hours a week on average could be a good estimate.  

Do you have experience in marketing, and have some time you can give back to help an amazing cause? PINT Giving are looking for a volunteer Marketing Manager! 

Our volunteer Marketing Manager will be responsible for creating and implementing the marketing strategy for PINT, developing imaginative campaigns that get PINT noticed and getting people talking. This is a new volunteer role, so we are looking for someone who can bring their expertise in Marketing to make it their own and bring their own ideas. 

We are looking for volunteers who are passionate and driven, with experience in marketing. We are particularly interested in hearing from volunteers that have experience in guerrilla marketing - creative, low (or no!) cost and unconventional approaches that generate visibility, engagement and support. We are also looking for people who are organised, and are able to collaborate with other volunteers supporting PINT, for example in the PR, social media & communications space.

What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in  the charity sector, develop your skills, and contribute to an amazing cause.

The time commitment can be flexible with whatever you are able to give, but around 4 hours a week on average could be a good estimate.  

Do you have experience in website maintanence and content management systems, and have some time you can give back to help an amazing cause? PINT Giving are looking for a volunteer website administrator! 

Our volunteer Web Administrator will be responsible for keeping the PINT website up to date, making sure information is accurate, accessible and engaging for people who want to find out more about our work, volunteer with us or support the charity. This role will involve updating website content, adding new pages or information where needed, checking links and content regularly, and working with volunteers in Public Relations to make sure our online presence clearly reflects the impact of PINT’s work.

We are looking for volunteers with experience updating or maintaining websites, ideally with knowledge of website content management systems and a good eye for clear, user-friendly content. Experience of basic web editing, formatting pages, checking links and making sure information is kept accurate would be particularly helpful. We are also looking for volunteers who are organised, detail-focused and able to work collaboratively with other volunteers. 

What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in  the charity sector, develop your skills, and contribute to an amazing cause.

The time commitment can be flexible with whatever you are able to give, but around 2-4 hours a week on average could be a good estimate.  

Do you have experience in artist, label or talent management and have some time you can give back to help an amazing cause? Do you want to be part of an exciting new band launch? PINT Giving are looking for a volunteer label/artist manager! 

The PINT Syndicate, under the PINT brand umbrella, will be a new collective/band producing and performing original songs. The vision is for this new group to write, produce, record and perform their own original songs. We are building a founding team to work together to establish the band, including working with our volunteer HR manager to recruit all roles required including songwriters, producers, band members and singers. 

Our volunteer Label/Artist Manager will be responsible for working with the Project Lead to shape and coordinate the launch of the band. They will ultimately be the hands-on manager of the band once it is formed, supporting the members day to day and helping to keep activity organised, professional and moving forward. This role will involve being a key point of contact for band members, helping to recruit band members, coordinate rehearsals, recording sessions, performances and meetings, and making sure the right information is shared with the right people at the right time.

We are looking for volunteers with experience in artist management, label management, music partnerships, events, talent relations or the wider music industry. We are particularly interested in hearing from people who have strong relationship-building skills and understand how to work professionally with artists, managers, labels or creative teams. We are also looking for someone who is confident, organised and able to represent PINT positively, with the ability to collaborate with other volunteers to help turn this creative opportunity into real impact for PINT.

What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in  the charity sector, develop your skills, and contribute to an amazing cause.

The time commitment can be flexible with whatever you are able to give, but around 4 hours a week on average could be a good estimate.  

Do you have experience in managing projects within or connected to the music industry, and have some time you can give back to help an amazing cause? Do you want to be part of an exciting new band launch? PINT Giving are looking for a Project Manager to lead the launch of the PINT Syndicate! 

The PINT Syndicate, under the PINT brand umbrella, will be a new collective/band producing and performing original songs. The vision is for this new group to write, produce, record and perform their own original songs. We are building a founding team to work together to establish the band, including working with our volunteer HR manager to recruit all roles required including songwriters, producers, band members and singers. 

Our Project Lead will be responsible for shaping and coordinate the launch of the band – identifying what needs to be done and who else needs to be involved to make this idea a reality. This is a new volunteer role, so we are looking for someone who can bring their knowledge of the music industry, their network and their project management experience to help develop ideas into clear, practical plans.

We are looking for volunteers with experience managing projects within, or connected to, the music industry. We are particularly interested in hearing from people who understand how to coordinate activity across artists, venues, promoters, labels, production teams or creative partners, and understand how the music industry works. We are also looking for someone who is organised, proactive and confident managing moving parts, timelines and relationships, with the ability to work collaboratively with other volunteers to help turn this creative opportunity into real impact for PINT.

What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in  the charity sector, develop your skills, and contribute to an amazing cause.

The time commitment can be flexible with whatever you are able to give, but around 4 hours a week on average could be a good estimate.  

Do you have experience in fashion design, and have some time you can give back to help an amazing cause? PINT Giving are looking for a volunteer fashion designer! 

Our volunteer Fashion Designer will join the founding team for PINT’s new fashion brand, helping to create and translate design ideas into products for launch. The brand will raise awareness, generate income and develop products that genuinely help people living on the street. This role will involve contributing creative design ideas, helping to develop concepts into clothing or merchandise, and working with other volunteers to make sure the fashion brand feels distinctive, practical and aligned with PINT’s mission, values and impact.

We are looking for volunteers with skills and experience in the following areas: 

• Demonstrated experience in streetwear or workwear categories - mens and womenswear 
• Carrying out product and trend research - including creating mood boards and colour palettes
• Fabric and trim research and sourcing 
• Experience creating accurate tech packs for sampling and production
• Illustration and CAD designs
• Experience liaising with manufacturers for production and quality checks. 

The right volunteer will be imaginative, practical and collaborative, with the ability to work with other volunteers to help turn this idea into a reality. 

What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in  the charity sector, develop your skills, and contribute to an amazing cause.

The time commitment can be flexible with whatever you are able to give, but around 4 hours a week on average could be a good estimate.  

Do you have experience in the fashion industry, are excited by 'blank sheet of paper' opportunities, and have some time you can give back to help an amazing cause? PINT Giving are looking for a Fashion Project Lead to lead the launch of a new fashion brand for good! 

Our volunteer Fashion Project Lead will be responsible for helping to shape and coordinate the launch of PINT’s new fashion brand, bringing together ideas, people and activity across design, branding, marketing and sales. This is an exciting new project as part of generating income for PINT, as well as developing a product that will genuinely help those living on the street. Some preparation work for the brand has already taken place by other volunteers (market/brand research and logo design), so you aren’t starting completely from scratch!

We are looking for volunteers with knowledge, experience or strong interest in fashion, clothing, branding or creative project development. We are particularly interested in hearing from people who can help turn ideas into a clear plan, coordinate activity across a small team and keep the project moving forward. We are looking for someone who can bring creativity, energy and initiative to help build the project from the ground up and make sure the brand reflects PINT’s mission and impact. We are also looking for someone who is organised, collaborative and confident working with other volunteers to help turn this idea into reality.

What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in  the charity sector, develop your skills, and contribute to an amazing cause.

The time commitment can be flexible with whatever you are able to give, but around 4 hours a week on average could be a good estimate.  

Do you have experience in managing social media channels and creating content, and have some time you can give back to help an amazing cause? PINT Giving are looking for a volunteer Social Media Manager! 

This role can be remote, however if you are based in London or Liverpool we would love you to come along to an Outreach visit to experience first hand the great work that PINT does.

Our volunteer Social Media Manager will be responsible for helping PINT build its presence across all social media channels, creating engaging content that raises awareness of the charity’s work, encourages support and helps people understand the difference PINT makes in the community. This role will involve planning and posting content, helping to tell stories about PINT’s projects and impact, and working with other volunteers to make sure our social media activity is consistent, creative and aligned with wider marketing and communications activity.

We are looking for volunteers with experience managing social media channels, creating content and building engagement online. We are particularly interested in hearing from people who can write strong copy, create or source visual content, and understand how to tailor posts for different platforms and audiences. We are also looking for someone who is creative, organised and responsive, with the ability to collaborate with other volunteers to help share PINT’s story in a positive and consistent way.

What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in  the charity sector, develop your skills, and contribute to an amazing cause.

The time commitment can be flexible with whatever you are able to give, but around 4 hours a week on average could be a good estimate.