Volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Location: Worldwide
Term: Voluntary – Unpaid (reasonable travel expenses can be claimed)
Closing date: 31st July 2025
Inspired by the Islamic faith and guided by our values, we envisage a caring world where communities are empowered, social obligations are fulfilled, and people respond as one to the suffering of others.
We provide lasting routes out of poverty, empowering people to transform their lives and serving all communities without prejudice.
As an independent faith-based humanitarian and development organisation, Islamic Relief Worldwide (IRW) has been serving humanity for 41 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for the three billion people still living in poverty.
Since we were founded in 1984, Islamic Relief has grown into one of the world’s largest relief and development charities, touching the lives of over 120 million people.
Islamic Relief Worldwide (IRW) is seeking to appoint 1 (one) individual to join our International General Assembly (IGA).
Following appointment to the IGA, independent members are eligible for nomination to the BoT after 1 year as an IGA independent member.
Appointments on the BoT are for a 4-year term limit.
The IGA is the highest body of the new Islamic Relief Worldwide governance structure and consists mainly of representatives elected by Islamic Relief family members across five continents, creating a body that is truly globally representative. It is from the IGA that IRW draws its trustees.
We would like to hear from exceptional applicants with considerable experience and specialist knowledge in a range of professional backgrounds: law, accountancy, audit, humanitarian programming, PR/communications, marketing or fundraising, IT, charity financial policy and strategy, shariah compliance. Those selected will play a vital role in IRW’s strategic work and in helping us respond to key challenges.
As a member of the IGA, it is expected you will be fully committed to the organisational objectives of IRW, sharing our vision, mission and values. You will be expected to attend meetings and be willing to devote the necessary time and effort to the role and to act in the best interest of IRW’s work and its rightsholders.
The Role
Key responsibilities:
- Participate in the oversight of the organisation in accordance with its statutory obligations, making sure that IRW satisfies its regulatory and legal requirements as a charity
- Act in a manner which supports the organisation in meeting aims and objectives as set out in IRW governing documents, and in ensuring IRW long-term security
- Focus on strategic planning and governance when setting IRW priorities and objectives
- Participate in the approval of annual plans, strategies and budgets
- Support the financial stability of the charity and contribute to its effective and efficient administration, reviewing and approving financial strategies and monitoring income and expenditure, to ensure the organisation is in good financial health
- Promote IRW’s vision, mission and values and demonstrate IRW’s values in all of the IGA’s work.
About You
We are seeking exceptional candidates with a breadth of leadership experience who can enhance the strategic development of IRW and have the following skills and qualities:
- A deep commitment and passion for IRW’s faith inspired values, vision and mission
- An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
- Considerable professional experience and specialist knowledge in one or more of the following – law, accountancy, audit, humanitarian programming, PR/communications, marketing or fundraising, IT, charity financial policy and strategy, shariah compliance
- Strategic vision and critical thinking skills
- Skills in problem solving and conflict resolution
- Legislative and operating framework for charities/voluntary and community sector organisations, especially an understanding of Charity Commission requirements
- A good understanding of the context IRW operates within
- Excellent communication and interpersonal skills; enjoys teamwork
- Willing to be an ambassador for IRW
- Demonstrates past public conduct, statements and behaviour that are in line with IRW’s values and expectations of the role
If you are interested in these roles, please review the information pack before applying.
How to apply:
To make your application for the IGA position, please visit the link for instructions.
The deadline for applications is: 31st July 2025.
PLEASE NOTE: Only shortlisted candidates will be contacted. Applications without a cover letter will not be accepted.
Pre-appointment checks:
Any appointment with Islamic Relief will be subject to the following checks:
- Enhanced screening clearance
- Receipt of satisfactory references including the Inter-Agency Misconduct Scheme Reference
- DBS (Disclosure and Barring Service) check
- Personal social media review
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
The term will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from every applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate person with a vision for the future? The Pen Museum in Birmingham is seeking a dynamic, Chair to steer our beloved Museum towards even greater success.
As our new Chair, you’ll be at the forefront of inspiring a team of dedicated volunteers, Trustees, and our Museum Manager. Your guidance will be instrumental in growing our visitor numbers, expanding our reach, and securing a prosperous future for the Pen Museum.
We’re a cherished destination known for our captivating collection, original machinery, and the rich social history that defines us. Together, we can share this unique story with even more people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Whether you have a few hours or days to spare, volunteering can be extremely rewarding. From learning new skills to meeting new people we are looking for people who have are fun motivated to learn some new skills.
We are looking for people to cover all areas of our shops including:
- Working on the till
- Sorting and steaming donations
- Styling and merchandising the shop floor
- Listing items on eBay, Vinted and other digital platforms
Our shops are a large source of income for The Fertility Foundation and the heart of our shops is the volunteers that give up their time to help run the shops. The Fertility Foundation uses the income to provide grants for couples and individuals in the UK to help them start a family.
We are looking for volunteers for our Waltham Cross shop.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service. To ensure Gift Aid is explained clearly and promoted to all our donors and thanking them for their valuable contribution. To promote public understanding of our work and the importance of raising funds, promoting our charity events and activities to the public. Help sort, steam, hang and display our donated stock and rotate the stock following the manager’s guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.
SKILLS & QUALITIES
Be a Honest, trustworthy and respectful with an enthusiastic positive attitude. Have good communication and numeracy skills. to be a reliable, commited, dependable and flexible. Able to work as part of a team as well as under your own initiative.
ABOUT THE FERTILITY FOUNDATION
The Fertility Foundation aims to continue being the leading patient charity across the UK in the provision of IVF funding and support network for those facing fertility challenges at all stages of their journey, providing authoritative information as well as practical and emotional support.
Around 1 in 7 couples today have trouble conceiving, which equates to 3.5 million people in the UK. The prospect of facing any kind of fertility problem is very distressing to live with and many people believe that no one else really understands. For many struggling to conceive being denied access to NHS funding means their hopes of starting a family can seem impossible. We aim to help them navigate this journey through introductions to our support network, assistance with dealing the CCG’s, working on their behalf with clinics and ultimately providing funding.
We understand the assistance needed on an individual’s journey is as unique as they are. We setup The Fertility Foundation based on our overwhelming desire to help as many people as we can to either start or extend their family.
TO APPLY
Please use the link below to complete your application. We would recommend that you read the job description and personal specification below before applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Barnsley and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Barnsley and District area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with the Board of the 31-school River Learning Trust to recruit an individual possessing legal qualifications to bring insight and expertise into its strategic policy and governance framework. This role involves analysing audit outcomes, reviewing data, and contributing to the development and implementation of risk mitigation strategies. The Trust supports around 16,000 young people in the Oxfordshire and Swindon areas and has an annual budget of £100m.
River Learning Trust is a well-established Multi-Academy Trust (MAT) operating for over 12 years, currently comprising 30 schools – 20 primary and 10 secondary academies, primarily located in Oxfordshire and Swindon. The majority of these schools are rated ‘Good’ or ‘Outstanding’ by Ofsted.
In addition to mainstream provision, RLT operates a multi-site Alternative Provision unit, is a Department for Education (DfE) Teaching School Hub, and manages an Ofsted-approved SCITT (School Centred Initial Teacher Training) – Oxfordshire Teacher Training – training up to 150 teachers annually.
RLT is considered a ‘mixed MAT’, including both maintained and Church of England schools. A quarter of Trustees and Members are appointed by the Oxford Anglican Diocese. The Trust serves a broad demographic, spanning both urban and rural communities, and educates approximately 16,000 pupils, with around 3,000 staff.
Socioeconomic diversity is significant, with areas of high deprivation particularly in East Oxford and Swindon.
The Trust serves a diverse student population with 22.9% eligible for Free School Meals and 20.8% identified with Special Educational Needs or Disabilities (SEND), reflecting a strong focus on inclusive and supportive education.
Students from minority ethnic backgrounds make up 60% of the cohort, contributing to a culturally rich learning environment. Additionally, 18.7% speak English as an Additional Language (EAL), highlighting the importance of language support across schools.
These demographics shape the Trust’s commitment to equity, tailored support, and high expectations for all learners.
The Trust Board consists of 10 Trustees and five members – the latter akin to the shareholder role – with an ongoing process to strengthen Board expertise. RLT is currently seeking a new Trustee with legal expertise to enhance governance, policy scrutiny, and risk management.
The Trust maintains several Schemes of Delegation to govern its operations effectively, including tailored schemes for Church schools and its teaching/training arms. Governance is supported by a Lead Governance Professional, a Director of Finance, and a team of Directors of School Improvement. Safeguarding is a key priority, with regular audits and a dedicated Trustee lead.
RLT manages an annual income of approximately £100 million. The 2023/24 financial outturn was in line with expectations. Schools remained within their budgets, and the external audit confirmed sound financial management and compliance. Reserves meet DfE guidelines. Like many Trusts, RLT faces ongoing challenges, particularly regarding SEND funding and staff recruitment and retention.
The Trust’s Requirements
The Trust is seeking a legally trained individual to bring legal insight and expertise into its strategic policy and governance framework. This role involves analysing audit outcomes, reviewing data, and contributing to the development and implementation of risk mitigation strategies. The goal is to enhance the Trust’s decision-making processes and ensure that legal considerations are embedded at all levels of governance.
While the geographic location of the candidate is flexible, a connection to the Swindon area would be particularly welcomed. The appointment will play a critical role in supporting the Trust’s ongoing governance review and will contribute to strengthening Board capacity as the organisation maintains its current size and strategic direction.
Trustees are expected to commit to five Board meetings per year, along with termly sub-committee meetings. These meetings are held in the evenings and are a mix of in-person and remote formats. In addition, each Trustee is linked to two or three academies within the Trust, fostering meaningful relationships with school leadership teams. A structured induction programme is in place for new Trustees, which includes formal training, school visits, and engagement with senior Trust leaders.
The work of the Board is supported by several key committees, including:
- Impact Committee
- Resources Committee (covering Finance and Audit)
- Safeguarding Committee
Additionally, there is an Annual Trustee Strategy Day focusing on long-term planning and reflection.
River Learning Trust operates according to core principles that shape its strategy and culture: a commitment to Excellence, a belief in Everyone Learning, and a foundation of Respectful Relationships. These values guide the Trust’s ambition to deliver academic success and personal development for every pupil, ensure no school stands still in its improvement journey, foster high-quality collaboration that raises standards and reduces workload, and build a culture of joint accountability across all its schools.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are embarking on our first ever online shop and we are looking for a volunteer with some experience in this area and the area of website support to help share the workload of managing enquiries to the shop. They will also be required to update new items as they become available and allocate orders as they come in to the relevant supplier and deal with any enquiries or complaints. This is a role that will grow as the shop does and is a creative fun role as you join a warm and welcoming team. Although remote there will be the chance to meet other volunteers at fundraising events throughout the year.
We would like to know why you would like to volunteer with us.
We save dogs from the streets and death row and restore their health and dignity. We rehabilitate and rehome where possible respecting their sentience




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and engaging tutors to provide educational support and a fun, safe learning environment for young people living with long-term illnesses.
What will you be doing?
-
Run tutoring sessions online to support a young person.
-
Offer subject area knowledge and expertise related to Welsh language
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Help to combat social isolation through fun and engaging tutoring sessions.
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Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
-
Subject Knowledge: Strong understanding of the Welsh language.
-
Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
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Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
-
Reliability: Consistent availability for the agreed-upon time commitment.
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You must be a UK resident and be at least 18 years old.
What difference will you make?
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Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
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Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
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Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
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The opportunity to fight education inequities and make a difference in a young person's life
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Enhanced DBS Certificate
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Safeguarding level one training
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Skill development opportunities and practical experience
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Could you be a trustee for Avenues?
Avenues Group is a specialist provider of adult social care, supporting people with complex needs to enjoy life. We always want to do things better, and as part of our development we are now looking for new trustees.
Our trustee group has to reflect the diversity of the people we support and the communities in which we work, and we welcome and encourage applicants from all backgrounds.
We would particularly like to hear from people with lived experience of disability, encouraging people who are accessing support services, and neurodivergent people.
Do you have experience in any of the following?
- Care Sector Financial Experience to join our Board and Finance Committee
- Health and Social Care Experience (outside Avenues) to join our Board and one committee (to be decided).
- People management and organisational development to join our Board and the People, Culture and Reward Committee
- Risk Management (specialising in a quality, compliance and regulatory environment) to join our Board and our Audit and Risk Committee.
If so, we'd like to meet you, apply today and to find out more about us and the role please download the attached trustee pack and role profile.
Still unsure if this role is for you? We are happy to offer an informal chat with our Head of Governance so feel free to contact us and we can organise this.
Why join us?
You’ll be part of an organisation that instils its values at all levels of the business, ensuring the people we support are at the forefront of our decisions.
Our people love working here, and most trustees stay for many years, becoming as passionate as we are.
This opportunity will be useful for anyone wanting to learn more about being a trustee, full training and support will be provided, and wishing to develop a more rounded skill set. It can also be a fantastic opportunity for someone with many years of experience to share their skills.
As part of our recruitment process, the successful candidates will meet and be interviewed by different stakeholders including people we support and Chairs of Committees as well as our CEO, current Group Boards Chair and other trustees of the board.
Interviews are planned week commencing w/c 18th August and w/c 25th August (subject to any changes due to availability of stakeholders).
We will process your data in line with our privacy policy. To find out more read the Privacy Notice on our website. We want you to have control over your data. You can contact us at any time to request or change the data that we hold about you or even if you just have a question relating to the data, we hold about you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
We are recruiting a volunteer to join our Board of Trustees
- Time commitment: 6–10 hrs a month
- Location: meetings held in person in Southampton/Virtual
- Salary: Unremunerated, but expenses paid
What will you be doing?
City Catering Southampton (CCS) is proud to be the UK’s first charitable catering company. We are all about improving people’s lives through the delivery and promotion of wholesome, nutritious food. We are skilled in delivering delicious meals for the city’s vulnerable adults and school-age children across Southampton – meals that support their wellbeing, their growth and development, and therefore their ability to truly thrive. We have an outstanding track record and are proudly accredited by Food For Life for our school meals.
Our ‘why’ is to help support Southampton’s health and wellbeing, through the services we provide and the surplus that we generate and as such our vision and our business model is unique in the industry.
We are established as a strong, flexible, and profitable independent business, and are now seeking committed individuals to join our existing Board of talented Trustees. Our desire is to further expand the range of Trustees skills that we can draw upon, to help lead us through this exciting next stage in the company’s development. As such this opportunity is for a Trustee with experience in Safeguarding and preferably, some knowledge in HR.
We are looking for people who wants to make a difference by contributing their skills, enthusiasm and lived experience of the challenges facing our beneficiaries to our existing Board. We need you to help us turn our aspirations into reality.
We need Trustees who will join our Board ready to contribute actively and make a real and positive impact on the organisation’s future. We need Trustees that will give strategic direction; help set overall policy; help define goals and set targets; help evaluate performance; and help ensure the charity’s effective and efficient administration and financial stability. We need Trustees who fully understand the importance of being able to access a nutritious meal.
We want a wide range of people from different sectors and communities on the Board and seek to be representative of the diverse population of Southampton. We are an equal opportunities employer, and we value diversity – we would welcome applications from all sections of the community. We are particularly keen on bringing a Trustee onto the Board with knowledge or experience in Safeguarding and HR – as one of the key areas of focus for good governance.
What are we looking for?
We are particularly keen on bringing a Trustee onto the Board with knowledge or experience in Safegurding and HR – as one of the key areas of focus for good governance.
There is no need to have trustee experience to apply; your passion, enthusiasm and dedication is what we value most.
What difference will you make?
Trustees are expected to prepare for and attend up to six Board meetings a year, plus our AGM; Trustees also need to be available to contribute advice and support on an ad hoc basis, as needed by the business, and get involved in committee meetings, focusing on People, Audit & Risk, Finance, and Charitable Impact
Becoming a charity trustee is an amazing way to give back to the causes you love, connect with your community, boost your career, confidence, happiness, and health.
There is no need to have trustee experience to apply; your passion, enthusiasm and dedication is what we value most.
As a Trustee, you will have
• Induction, access to training, and reimbursable expenses
• Opportunities to make strategic decisions and develop new skills
• Opportunities to network with senior professionals
• Influence to shape innovative projects
• The chance to improve the nutrition of people and communities
Before you apply
Before you apply
- Please apply through Reach in the first instance and provide a covering letter detailing why you are interested in this role and your relevant experience Shortlisted candidates will be asked to have an informal meeting with the Chair of the Board of Trustees and our CEO.
- Please contact us via Reach with any questions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Board of Aston Community Education Trust, comprising 12 schools primarily centred in Sheffield, is recruiting up to four new Trustees possessing a range of skills – including finance, risk and audit; marketing; safeguarding, curriculum and standards; and legal/procurement. The Trust supports 5,000 young people and has an annual budget of c.£40 million.
Aston Community Education Trust (ACET) operates 12 schools, primarily based in Sheffield, with offices in Holderness. Established in 2011, ACET was an early adopter of the Multi-Academy Trust (MAT) model. The Trust includes nine primary academies—most of which received ‘Good’ or better ratings in their latest Ofsted inspections—and three secondary academies. Of the secondaries, one is rated ‘Good’ while the other two are judged as ‘Requiring Improvement,’ though both are progressing well according to Ofsted monitoring.
ACET runs an Early Years Foundation Stage (EYFS) unit at Thurcroft Juniors, which has been rated ‘Outstanding’. From September 2025, all junior schools within the Trust will transition to full primary schools, expanding their intake to include Reception and Key Stage 1 pupils. ACET is a well-established, medium-sized Trust known for its robust leadership and transparent governance, with regular audits and Ofsted reviews publicly shared online. The Trust is firmly embedded in the urban heart of South Yorkshire.
ACET operates under clearly defined Articles of Association and a revised Scheme of Delegation that guides its governance. It maintains strong working relationships with Sheffield, Rotherham, and Derbyshire local authorities. The Trust actively engages with DfE-funded English and Maths Hubs for curriculum and teacher training support.
Its secondary academies collaborate with Wales High School in Rotherham, and all schools participate in teacher training placements for PGCE and QTS qualifications through partnerships with Sheffield Hallam University and the University of Sheffield. The primary schools benefit from a collaborative hub model, with professional development and leadership training available across all academies.
Currently, ACET is not seeking immediate expansion in terms of adding new schools to the Trust. The strategic focus is rather on converting its junior schools into full primary settings and strengthening outcomes across its secondary phase. The CEO’s senior leadership team includes a range of school improvement professionals working across both phases, supporting leaders with inspections and improving educational outcomes.
The Trust serves approximately 5,000 pupils and employs around 750 staff. Its academies serve a diverse demographic, predominantly from lower socio-economic areas of Sheffield. Two schools—Listerdale and Waverley Primary Academies—have more balanced socio-economic intakes. A defining characteristic of the Trust is its focus on supporting disadvantaged communities, including families with intergenerational unemployment. The Trust leadership is deeply committed to using education as a transformative tool and views ACET as a central community anchor.
Financially, ACET’s 2023/24 outturn aligned with expectations. All academies operated within their original budgets, and the Trust maintained an annual income of approximately £40 million. The 2023/24 external audit report confirmed ACET’s compliance and effective management of DfE funding. The Trust holds reserves in line with DfE recommendations, indicating prudent financial stewardship. Nonetheless, like many Trusts serving disadvantaged populations, ACET faces growing budgetary pressures. High SEND (Special Educational Needs and/or Disabilities) needs and poor attendance rates among secondary students are particularly impactful on financial and academic performance.
The Trust’s Requirements
ACET’s Trust Board currently comprises eight Trustees, though several retirements are anticipated within the next year. The Trust aims to recruit at least four new Trustees to maintain governance capacity and expertise. Specifically, the Trust seeks individuals with skills in:
- finance, risk and audit;
- marketing;
- safeguarding, curriculum and standards;
- legal/procurement.
There may also be a need to appoint a new Chair and Vice Chair within 12 months, so candidates with Board leadership experience and ambition to assume such a role within the Trust are especially welcome.
Succession planning is underway, and the Trust is working to ensure Board resilience during this transition. All Trustees have the option to operate remotely if required.
In terms of governance structure, ACET has four members – an ‘eyes-on, hands-off’ role akin to that of the shareholder – and completed an External Trust Review with the Confederation of School Trusts (CST) in March 2023. A follow-up action plan is currently in progress.
Trustee time commitments are clearly outlined: the full Board meets up to six times per year, while sub-committees meet at least once per term. Trustees usually join one or two committees aligned to their expertise.
Meetings are scheduled for late afternoons and offer both in-person and remote attendance options. Local candidates from Sheffield, Rotherham, Doncaster, or Derbyshire are especially encouraged to apply, provided they bring relevant expertise.
New Trustees will complete a structured induction that includes face-to-face and online sessions, mentoring, and engagement with senior leaders, including the CEO, CFO, and academy heads. Trustees are expected to contribute beyond regular meetings by joining committees, participating in review panels, attending key Trust events, and, where appropriate, helping to appoint senior leaders. Committee meetings are held termly and typically last around two hours.
ACET has a well-developed governance infrastructure. It employs a Lead Governance Professional, a Financial Director, and a team of School Improvement Directors who support the CEO in preparing reports and maintaining oversight. The Trust places high importance on safeguarding and has a dedicated Safeguarding Governance Group led by executive staff and supported by designated safeguarding leads across academies. A safeguarding Trustee is nominated annually, and all Trustees are required to complete safeguarding training and remain familiar with statutory guidance, including the DfE’s Keeping Children Safe in Education (KCSiE). Safeguarding is monitored rigorously, with data shared regularly with the Board and included in the Annual Report.
ACET supports its Trustees through partnerships with the National Governance Association (NGA) and CST, enhancing professional development opportunities. The Trustee role is seen as a meaningful opportunity to contribute to educational and social impact in South Yorkshire. The Trust is described as forward-thinking and led by a second-generation CEO committed to sustainable growth over the next five years. Every decision is anchored in ACET’s values of excellence, equity, integrity, empowerment, and esteem, all of which place children at the heart of the Trust’s mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.