Safeguarding volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Poors' Houses Charity we help the Woodbridge community by providing low cost housing that is held in trust for local people in housing need.
As a trustee, your role will involve ensuring the charity’s continued success and sustainability, overseeing the ongoing care of the historic properties. You will be part of a small volunteer team responsible for protecting and enhancing a vital community asset, balancing tradition with modern needs.
We require Trustees to reside in the Woodbridge, Suffolk area and be UK citizens.
Tasks and responsibilities:
- Ensure that the properties and residents are properly managed and cared for.
- Safeguard the legacy of this charitable institution.
- Guide the future direction of the Charity to meet evolving community needs.
- Attendance a quarterly trustee meetings
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.
This role could be for you, if you:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
Requirements of a Befriender include:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
Benefits of this role may include:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Support and training provided:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
Location of the role:
- Home-based
When are you needed:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Social Hub Volunteer
Location: Watford
Hours: Tuesday 11-2pm
About Us:
Watford & Three Rivers Refugee Partnership is a dedicated refugee, asylum seeker and immigrant support organisation committed to creating a safe, welcoming, and inclusive environment for people in the local community. We provide a range of services including social, advice, and practical support to help individuals rebuild their lives.
Role Overview:
We are seeking a compassionate and reliable Social Hub Volunteer to support our drop-in social hub for male refugees and asylum seekers. The hub provides a safe, friendly space for connection, conversation, activities, and social support. This role is crucial in helping clients feel welcomed and part of a community.
Key Responsibilities:
· Welcome and engage with clients (especially single, male) attending the social hub
· Facilitate informal conversations, offering a listening ear, activities such as games, group discussions, or workshops.
· Assist with the setup and cleanup of the hub space
· Help ensure the space remains safe, inclusive, and respectful
· Work collaboratively with staff and other volunteers
· Maintain appropriate boundaries and confidentiality
Person Specification:
· Friendly, approachable, and respectful with good interpersonal and communication skills
· Patience, empathy, and a non-judgmental attitude
· Commitment to equality, inclusion, and safeguarding
· Previous experience in community work or support roles is desirable but not essential
What We Offer:
· Induction, training and ongoing support
· A welcoming and inclusive team environment
· The opportunity to make a meaningful difference in the lives of others
To Apply:
Please apply with your CV through Charity Jobs we particularly welcome male applicants and those from diverse backgrounds.
The client requests no contact from agencies or media sales.
We’re looking for volunteers with a keen interest in dementia to join our team of Trustees, contributing their experience and skills to help support, shape and develop the charity.
Who we are
Arts for Dementia uses the power of the arts to inspire people living with dementia to get creative, connect, learn new skills and most importantly, have fun.Our free workshops aim to challenge and boost confidence and wellbeing through a variety of art forms from visual arts to drama, sculpture, dance and more.
For people living with dementia and those who support them day to day, these are opportunities to make friends in a safe and friendly setting, to be part of the local community, to stay active and to enjoy the fulfilment that comes from creative activities. Our current priority locations are the London boroughs of Southwark and Camden.Our in-person workshops are all in London, while online activities are open to people across the UK.
Our regular one-day training courses provide creative facilitators across the UK with the knowledge and skills they need to support dementia-friendly activities.
The role of a trustee
Our team of trustees plays a key role in setting the strategy – the overall direction – of the charity. There are four formal board meetings each year where, together with the Chief Executive, our trustees oversee the delivery of the strategy and financial management, consider operational plans and explore what support they can provide to enable the staff team in their work.
Often this support is connected to a trustee’s expertise in a particular field, for example marketing, fundraising, I.T. or legal, or the networks they have access to such as local community groups, potential donors or arts organisations.
Specific areas of activity such as finance and fundraising are also supported by small sub-committees that bring appropriate staff and trustees together so that work can be progressed between the quarterly meetings. These are arranged at times to suit those involved.
Currently quarterly meetings of all Trustees are held in person and online alternately. Online meetings are early evening, and in-person meetings are in central London during the day. They each last for two hours. If it helps new trustees to be fully involved, we are happy to explore different timings for future meetings.
What difference could you make?
If you are reading this, it is likely you care about the lives of people living with and affected by dementia, and you may well have some personal experience. You can make a real difference to those and others affected by bringing your additional experience into the charity. This might be from involvement in your community or your understanding of dementia within a minoritized ethnic group. It might be from your work, leisure activities or your profession.
The important thing is that your experience should broaden our knowledge, help us reach a wide range of people and ensure our charity is far-sighted and well run.
What you could gain from being a Trustee
We know that dementia and its effects have no barriers, so our approach to recruiting new trustees aims to have no barriers and to be supportive and open to ideas. You may have never considered yourself as a potential trustee but feel that you do have something you could offer to a charity like ours. If so, do please contact us.
As a Trustee, you would be working with a friendly and approachable board that brings together a range of experience, which is enhanced by the skills of the staff team. The role also comes with responsibilities that incorporate legislation and good governance practice and this Charity Commission document explains these.
All new Trustees will benefit from an induction programme that allows them to get to know the staff and other trustees, meet some of the beneficiaries, learn how the charity works and understand the formal responsibilities. We would also enable you to develop your skills and confidence through access to training and information on Trustee responsibilities and skills.
There are many opportunities to broaden your own experience and develop your confidence in new skills within a supportive environment.
We also ensure no Trustee is out of pocket due to their responsibilities, so all reasonable expenses (e.g. travel to board meetings) are reimbursed.
At Arts for Dementia we use the power of the arts to inspire people living with dementia to get creative, connect, learn new skills and have fun.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application form, with references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A parent never imagines their child will be diagnosed with a life limiting or life-threatening condition. But when the unimaginable happens, Acorns Children’s Hospice steps in.
Our dedicated teams provide specialist tailored care, including complex medical care, short breaks and emotional and practical for babies, children and young people and their families, at our three hospices in Birmingham, Walsall and Worcester as well as in the community.
What you'll be doing
Volunteering alongside our administrators, our volunteers:
- Greet all visitors, ensuring they sign in securely, feel welcomed and are passed over to the appropriate staff member
- Take phone call messages to pass on to staff
- Sign post enquiries to the correct department
- Assist general administration duties such as filing, scanning or checking stock deliveries
- With additional training take donations and complete appropriate paperwork
How much time will it take?
Administration and reception volunteers are asked to complete our online basic training modules (2-3 hours) followed by in-person training and a period of shadowing as you gain skills and confidence.
We are currently looking for volunteers to support us during the following times:
- Monday afternoons: 2:00 PM – 4:30 PM
- Every other Tuesday morning: 9:00 AM – 1:00 PM
- Friday afternoons: 2:00 PM – 4:30 PM
In addition, you will be asked to attend occasional volunteer team meetings and further training sessions
Am I right for the role?
We are seeking people with warm and friendly personalities. Who -
- Can be sensitive to the needs of our children, young people, and families.
- Will act as an ambassador for the charity
- Are good communicators, organized and reliable
- Are willing to learn about the importance of confidentiality, boundaries, diversity and safeguarding within Acorns.
- Enjoy putting into, practice your administration skills and have confidence meeting visitors
Note: At Acorns we regularly support newly bereaved families who will check in at reception, you will therefore need to be comfortable engaging with people who are experiencing sensitive and difficult times.
Why volunteer at Acorns?
- Achieve a sense of wellbeing that you are helping your local community
- To connect with like-minded people and make new friends
- To enhance your CV by learning new skills and gain valuable experience
- We’ll give you a reference for future work or volunteering
- You’ll get Invites to social events and participation in our volunteer recognition schemes and awards
- You’ll receive free mandatory and role specific training
- Travel expenses are available for certain journeys off site
How do I sign up?
Our recruitment process includes attending interview, obtaining two suitable references and a clear DBS check (instigated by Acorns)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcome to Unlock YOUR Potential, a dynamic charity thats dedicated to transforming lives and empowering individuals from socio-economically disadvantaged backgrounds. We are passionately committed to creating new pathways for positive change through our comprehensive programmes and holistic support.
Our Vision: We envision a world where every individual has the opportunity to unlock their full potential and make meaningful contributions to society.
Our Mission: Our mission is to empower, inspire, and support those facing barriers and challenges. We deliver tailored programmes that foster skills, confidence, and networks, paving the way for success.
Our Values:
-
Passion: Our work is fuelled by a deep care for the communities we serve.
-
Results: We are driven by the tangible outcomes and achievements of our beneficiaries.
-
Innovation: We constantly seek innovative methods to enhance our programmes.
-
Collaboration: We believe in the power of partnership and inclusivity.
-
Integrity: Our operations are marked by professionalism, ethics, and transparency.
At Unlock YOUR Potential, we will be offering a suite of transformative programmes and services designed to empower individuals from socio-economically disadvantaged backgrounds. Our holistic approach addresses key areas such as employment, education, life skills, mentoring, and personal development.
Graphic Designer:
We are seeking a talented and creative volunteer to join our team as a Graphic Designer. This is a one off or regular volunteer role and is crucial in designing a variety of urgent and important items such as social media posts and motion graphics, volunteer booklet, branded documents like recruitment packs, participant forms, training manuals, internal posters (e.g., safeguarding and values), and much more.
Key Responsibilities:
- Design visually appealing and brand-consistent graphics for social media posts and other digital platforms.
- Create a comprehensive guide booklet on Unlock YOUR Potential.
- Develop branded documents including recruitment packs, participants forms, training manuals, and internal posters.
- Collaborate with the team to understand design requirements and deliver high-quality visuals.
- Ensure all designs align with our mission and values, effectively communicating our message to the community.
- Manage multiple design projects simultaneously, meeting deadlines and maintaining quality.
Qualifications and Experience:
- Proven experience in graphic design, preferably in the non-profit sector but not essential.
- Proficiency in graphic design software.
- Strong creative skills and an eye for detail.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Passion for social impact and creating opportunities for those facing socio-economic challenges.
Time Commitment:
- This volunteer role offers great flexibility to fit around your life. You can design one-off items or design regularly for us.
Together, let’s unlock potential and create positive change.
Unlock YOUR Potential
- BREAKING BARRIERS
- UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be the person who helps a young man rewrite his future?
At Trailblazers, we believe in second chances. Since 1998, we’ve been mentoring young men in prison to reduce re-offending and inspire new futures. Through a programme of 1:1 mentoring and practical support, we support men aged 18–35 during the last 6 months of their sentence and for up to 12 months after release.
In the West Midlands, our services are delivered near Wolverhampton HMPYOI Brinsford, and we’re looking for volunteer mentors who can commit half a day per week to help someone change their life.
What You’ll Do
- Be a positive and empathetic role model whilst supporting someone to fulfil their potential
- Meet regularly to build a supportive, consistent relationship with a mentee for a minimum of 12 months
- Help set goals and celebrate achievements
- Support reintegration into the community, education, and employment
- Attend and participate fully in mentor training and develop an understanding of the role, responsibilities and boundaries of a volunteer mentor
- Engage with ongoing support and supervision sessions to regularly review performance within mentoring relationships
- Perform your role in line with the aims of Trailblazers, following relevant policies and procedures and reporting safeguarding concerns immediately
- Keep mentoring session notes and communicate regularly with Trailblazers staff
Mentoring sessions last around 1 hour per week, with additional time needed for travel and liaison. We ask for a 12-month commitment to ensure consistency for the mentee.
Why It Matters
The national re-offending rate is up to 55%. For those with a Trailblazers mentor, it drops to just 7%. Your time could be the turning point in someone’s life.
Who We’re Looking For
We welcome all backgrounds and skill sets, especially those with experience in:
- The criminal justice system
- Underrepresented communities (including BAME groups)
All we ask if that you are:
- Empathetic, non-judgmental and committed to social change
- Professional but relatable with strong communication skills
- Able to advocate for your mentee and help them to overcome barriers
- Comfortable using basic IT and taking guidance from staff
- Willing to travel and undertake visits for mentoring sessions on a weekly or fortnightly basis
- Committed to supporting one young man for up to a year
Requirements
- Aged 21+
- British citizen (due to prison security checks)
- Live within 30 miles of the prison at which you want to volunteer
- Good level of fitness (prison visits may involve stairs and fast-paced movement)
- Not barred from working with vulnerable adults or children
- If you have lived experience of the criminal justice system, you must be off licence for at least 12 months and not in crisis
- You cannot volunteer at a prison where you were previously a resident
What We Offer
- Full training and ongoing support
- Out-of-pocket expenses covered
- A chance to make a real difference
Ready to be the change?
Visit our website for more information and to apply. We’d love to hear from you.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children’s charity Mentor Link is recruiting Volunteer Mentors from the West Midlands and Gloucestershire area to provide one to one support to vulnerable children and young people in schools and the community. Mentor Link are keen to hear from people in business and the community, who would be interested in becoming a Volunteer Mentor to support a young person to achieve their full potential. The mentors are specially trained to listen to and support young people and aim to improve their self- esteem and engagement in learning. The charity has an excellent track record of success in achieving positive outcomes with children and young people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.
Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.
Come and join our team! We value all our volunteers and the unique skills and experience they bring.
We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.
What you will be doing
- Attend group forums for veterans within the prison environment.
- Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
- Promote the services available to family members.
- Establish an agreement around the rate of visits with the VCJS team and the prison.
- Record the support offered to veterans accordingly and appropriately.
- Complete monitoring reports.
The skills you need
- Be over 21.
- Have a good level of fitness to able to move around a prison quickly - including stairs.
- Excellent listening skills.
- Awareness of boundaries and confidentiality.
- Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
- Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
- Good IT skills.
- An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
- You will need to declare potential conflicts of interest, for example any family connection with the prison.
What's in it for you
- Full training provided with regular ongoing support.
- You gain criminal justice sector experience and build your CV.
- You can make a real difference to the lives of Veterans who are in the justice system.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Befriend a housebound older person at their home near you in Coventry - any day or time, from 30 min/fortnight. You'll be carefully matched by shared interests & supported.
Befriending an older person in your local area takes just 30-60 minutes, fortnightly or weekly. It fits into your life, and you gain a new friend. You can learn more about Coventry life & history, and feel great that you've made a housebound older person feel less lonely. Volunteers and older people come from all backgrounds. They could take short walks, bake together, watch sport together, discuss literature, learn to crochet...
You will be carefully matched by your shared hobbies and interests, and logistical factors such as shared language, how close to home or work you'd like to be, and when you'd each like to chat. Support is available at any time, should you need it.
Visits can take place during evenings & weekends, though our most popular request is for daytime visits. We also offer telephone befriending. Volunteers must be 18+, but children can come along when accompanied. Dogs are welcome too!
Visits can simply include chat and a cuppa, or can involve going for a short walk together, doing crafts, playing games, gardening together, or watching sport. It's up to you!
Building Partnerships - Speaking Out - Giving Hope
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.
Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.
Come and join our team! We value all our volunteers and the unique skills and experience they bring.
We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.
What you will be doing
- Attend group forums for veterans within the prison environment.
- Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
- Promote the services available to family members.
- Establish an agreement around the rate of visits with the VCJS team and the prison.
- Record the support offered to veterans accordingly and appropriately.
- Complete monitoring reports.
The skills you need
- Be over 21.
- Have a good level of fitness to able to move around a prison quickly - including stairs.
- Excellent listening skills.
- Awareness of boundaries and confidentiality.
- Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
- Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
- Good IT skills.
- An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
- You will need to declare potential conflicts of interest, for example any family connection with the prison.
What's in it for you
- Full training provided with regular ongoing support.
- You gain criminal justice sector experience and build your CV.
- You can make a real difference to the lives of Veterans who are in the justice system.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.
Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.
Come and join our team! We value all our volunteers and the unique skills and experience they bring.
We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.
What you will be doing
- Attend group forums for veterans within the prison environment.
- Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
- Promote the services available to family members.
- Establish an agreement around the rate of visits with the VCJS team and the prison.
- Record the support offered to veterans accordingly and appropriately.
- Complete monitoring reports.
The skills you need
- Be over 21.
- Have a good level of fitness to able to move around a prison quickly - including stairs.
- Excellent listening skills.
- Awareness of boundaries and confidentiality.
- Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
- Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
- Good IT skills.
- An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
- You will need to declare potential conflicts of interest, for example any family connection with the prison.
What's in it for you
- Full training provided with regular ongoing support.
- You gain criminal justice sector experience and build your CV.
- You can make a real difference to the lives of Veterans who are in the justice system.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.