Volunteer lead jobs

We are looking for a Nations Support Coordinator based in Scotland on a permanent contract to support us in our mission to transform the physics landscape for the UK and Ireland. The Nations Support Coordinator will support the IOP staff in Scotland, Ireland and Northern Ireland to ensure the smooth running of the Institute’s activities in Scotland, Ireland and Northern Ireland, which include engagement, education, policy development and stakeholder management.

This rewarding member facing role also supports and builds relationships with members, so that they can fully participate and contribute to the vibrant physics community and experience value from their IOP membership. The role connects the IOP Scotland, Ireland and Northern Ireland committees with the wider IOP, championing the value of community and collaboration, and they are at the heart of our membership.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.

What will I be doing?

Supporting IOP’s staff in Scotland, Ireland and Northern Ireland to deliver the programmes of work in line with IOP strategy
Building and maintaining member and volunteer relationships across the physics community and to increase membership engagement in our activities across Scotland, Ireland and Northern Ireland.
Providing consistent administration and co-ordination support to the IOP Scotland, Ireland and Northern Ireland committees to enhance their contribution to the strategic objectives of the IOP.

Projects you work on may include:

This role supports the work of IOP Scotland, Ireland and Northern Ireland. You will act as the main point of contact for IOP Scotland, supporting IOP Scotland’s staff, representative committee members, current and potential active members and volunteers to deliver activities in line with the IOP strategy and promote physics across their local communities for around two thirds of your time. The remaining third of time will be to support the same activities for the IOP in Ireland and Northern Ireland.

The role has responsibility to ensure that IOP Scotland, Ireland and Northern Ireland Committee members have a worthwhile and consistent experience. Supporting activities led and delivered by our active members and IOP Scotland, Ireland and Northern Ireland staff in line with the IOP strategic goals and campaign aims, ensuring effective administrative and logistical support, providing and sharing best practice to ensure the IOP recruits, inducts, manages and celebrates volunteering.

Who will I work with?

IOP Scotland, Ireland and Northern Ireland staff and other IOP colleagues across the UK
IOP members and people in the physics community

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

Communication – ability to express information clearly and effectively in written and oral form, Strong customer care skills, writing and editing engaging copy, web pages, social media
Organisational and planning – ability to work with minimum supervision, prioritise workload, high attention to detail, handle multiple tasks ability to work under pressure and to deadlines
Team player – the ability to work co-operatively with others to achieve common goals

Nice to have

Negotiation – the capability to explore different positions and alternatives to reach outcomes that gain acceptance of all parties
Influencing – the ability to bring others to your way of thinking diplomatically
Proactive – to think ahead & act to ensure the smooth completion of team/individual objectives

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. This role requires independent home working and is not based at an IOP office. It is expected that the post holder will reside within Scotland, but will be expected to travel to Ireland, Northern Ireland and London on occasions. There is some flexible working in the role, but some evening or weekend working will be expected to support particular events or meetings.

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. 

We have an ambitious new corporate strategy and you’ll play a part in helping us to deliver it.  There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:

An excellent pension scheme
Private medical insurance
Generous annual leave (25 days starting as a standard pro rota where required)
Gym Membership (Via salary sacrifice)
Company closure between Christmas and New Year and much more!

To apply for this role please click the link below, best of luck with your applications!

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

We are looking to recruit a Head of Major Projects and Programmes to join our team based at our Midlands site. You will join us on a full-time, permanent basis. In return, you will receive a salary of circa £55,000 per annum. 

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Head of Major Projects and Programmes role:

We are looking for an experienced Head of Major Projects and Programmes to join the Museum team at an exciting time as we deliver the £28M Inspiring Everyone: RAF Museum Development Programme, supported by the National Lottery Heritage Fund.

You will lead and champion the delivery of this programme and agreed major projects to budget, defined deadlines and to the highest quality standards.

Key responsibilities of our Head of Major Projects and Programmes include:

• Supporting the Senior Leadership Team in the development and delivery of major projects and programmes (capital projects and engagement)
• Project managing agreed major projects and programmes including the Delivery Phase of the Inspiring Everyone: RAF Museum Midlands Development Programme
• Leading and motivating staff and volunteers ensuring plans are progressed successfully
• Being an active member of the Senior Management Group working as part of the team to lead and model good practice across the organisation
• Ensuring effective communication with all stakeholders, both internally and externally to build and maintain partnerships
• Working closely with other departments to deliver museum-wide programmes and objectives
• Working to reduce operational costs and maximise resources whilst maintaining standards of products and services
• Upholding both the spirit and letter of the Museums Association’s Code of Ethics

What we are looking for in our Head of Major Projects and Programmes:

• Demonstrable experience in developing, project managing and delivering major projects (capital and engagement activity) in a museum or heritage environment
• Demonstrable experience in project budget setting and management with budgets of more than £5M
• Is able to inspire team to engage with the long-term vision and purpose of the Museum.
• Delegates decision making to the right level within team
• Willing to make difficult decisions, pragmatically weighing up the complexities against the need to act and demonstrates resilience in communicating and implementing decisions
• Pushes themselves and team to achieve, setting a clear plan and objectives and ensuring they/their team stay focused
• Demonstrates positivity in relation to change and encourages team to embrace change
• Demonstrable experience of developing and delivering National Lottery Heritage Fund supported projects
• Prince2™ Practitioner/ MSP™ Practitioner or equivalent experience

Closing Date: 26th August 2025 at 10am
Interviews will take place on: 5th September 2025 and 10th September 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!

Would you like to provide support, advice and guidance to the Royal British Legion members in Yorkshire? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.

You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments.  This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there and on a mobile basis at other locations in North and East Yorkshire Region with occasional travel (incl. for monthly team meetings) beyond this area.

Some evening and weekend work will be required, including an occasional requirement for some overnight stays.

The successful individual is not permitted to hold a membership officer role in their designated area of work and must hold a full UK driving licence.

Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated area of responsibility.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Interview: virtual interviews to be held 10th and 11th September 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.

Please note, when applying for the role this role will be known internally as *Sporting Events Executive.

This is a 12-month fixed term contract.

Main duties and responsibilities of the role:

· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.

· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.

Event and Supporter Management

· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.

· Working alongside the SEM and the SEO to manage the stewardship of all supporters.

· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.

· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.

· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.

· Drafting prompt, professional thank you letters and certificates to fundraising supporters.

· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.

· Manage external lead generation platforms (e.g., Let's Do This) to identify, contact, and convert potential participants into supporters, ensuring consistent and timely engagement.

· Managing emails sent to sporting events inbox.

 

Events Support

· Support in the effective delivery of sporting fundraising events for ARUK.

· May include relationship management with Third-Party event providers.

· Attendance of weekend events where necessary.

 

What we are looking for:

· Experience of working in a customer service role

· Use of CRM or database systems

· Confident working with computers – good knowledge of Word, Excel, Outlook and databases

· Excellent, enthusiastic telephone manner

· Ability to build rapport and establish relationships with our supporters quickly and effectively

· Excellent written and verbal communication skills

· Excellent organisational skills

· Excellent attention to detail

· A professional and hard-working team player

· Flexibility to work occasional unsociable hours and willingness to travel independently

· Contagious enthusiasm to inspire supporters

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Could you lead and manage British Heart Foundation’s (BHF) Medical Technology portfolio to help deliver our vision of a world free from the fear of heart and circulatory disease? 

We’re seeking an experience leader to join us as our Head of Product and manage our Medical Technology portfolio, which spans clinical and healthcare solutions, research platforms, and health insight products. This portfolio is delivered through a bi-modal approach—a blend of agile product development and structured project delivery—encompassing build, buy, and partner strategies. 

About the role 

As our Head of Product, you’ll: 

• Own and evolve the Medical Technology product portfolio, ensuring alignment with BHF’s Medical and Technology strategies. 
• Lead product strategy and execution across multiple disciplines, and product portfolio. 
• Collaborate closely with senior stakeholders in the Medical Directorate to shape and deliver products that support BHF’s mission and medical objectives. 
• Be responsible for prioritisation, customer value delivery, communication, scheduling, resourcing, and financial oversight across the portfolio.
• Operate as a key member of the Technology Senior Leadership Team, contributing to strategic planning and cross-functional leadership under the guidance of the Director of Technology and Chief Technology Officer. 

About Technology at BHF 

Technology is a critical enabler of BHF’s mission. From transforming patient experiences through digital health tools like RevivR and The Circuit, to advancing research through AI and data analytics, our Medical Technology portfolio is at the forefront of innovation. 

We’ve established dedicated product teams to ensure consistent access to technology expertise and services, enabling the Medical Directorate to deliver impactful outcomes. 

Working arrangements 

Please note This is a 12-month fixed term contract, covering family leave, and we'll be looking for candidates to be able to join us as soon as possible.

This is a blended role, where your work will be dual located between your home and our London office. 

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you 

You’ll bring: 

• Proven experience in bi-modal product and portfolio delivery, ideally within a similarly complex organisation. 
• A commercial mindset and strategic thinking capabilities, with a track record of shaping and delivering product strategies. 
• Existing Head of knowledge and strong leadership skills, able to manage multi-disciplinary teams and influence senior stakeholders. 
• Deep understanding of customer needs, market trends, and emerging technologies in health and research.
• Proficiency in agile methodologies (Agile), product ownership, and translating user insights into actionable product requirements. 

About us 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy,  Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Interview process 

First stage interviews will be held w/c 1st September, via MS Teams. Second stage interviews will be held in person, at our London office, which will include a presentation element, as well as a chance for you to meet with some key stakeholders this role will work closely with. 

How to Apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. 

Should you need any adjustments to the recruitment process, at either application or interview, please contact us. 

Our Offer to You

At St John Ambulance, we take pride in being a great place to work, offering a supportive and rewarding environment that encourages career growth and development.

We understand the importance of work-life balance and recognition for the important work you do, which is why you will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
• Cycle to work scheme and Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme

If you hold an appropriate teaching/assessing qualification £25, 276. If you do not hold an appropriate teaching/assessing qualification £23,590 during probation period until you have obtained the necessary qualification.

Why Join Us as a Trainer?

As one of our trainers, you will not only be valued for your expertise, but also provided with opportunities to advance your professional skills.

We have high expectations of our trainers, but in return for your dedication and commitment, as a trainer at St John Ambulance, you will become an integral part of our mission to save lives through the delivery of high-quality first aid and mental health first aid training. You won’t just be teaching skills—you’ll be empowering people with the confidence to make a real difference in their communities, and to give every learner a positive and beneficial experience.

About St John Ambulance

This is a fantastic opportunity to join a dedicated team of over 1,550 employees and 33,000 volunteers, all working towards a common goal: saving lives through essential first aid services, training, and campaigning to put lifesaving skills at the heart of every community. As a charity with a long and illustrious history, we are proud of our past and excited about creating a healthier, safer, and more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling access to vital physical and mental health first aid. We empower people with the clinical skills and confidence to respond effectively in emergencies. From our ambulance response services to training and outreach programmes, we provide lifesaving support across the UK.

What sets us apart?

Career Development & Progression: We believe in investing in our trainers, to make them the best version of themselves. As part of our team, you’ll have the opportunity to achieve a recognised and respected Level 3 Award in Education and Training (AET). For the right candidate, we also offer progression opportunities and continuous professional development (CPD). Exceptional Onboarding Experience: From day one, you will undergo a comprehensive onboarding, training, and induction process, including full First Aid training and or Mental Health First Aid training, ensuring that you have the confidence and skills to lead your classes effectively from the start. Our learners journey is at the heart of everything that we do, so we will make sure that you are ready to provide the best training experience for everyone.

Opportunity to Teach a Variety of Courses: You won’t just be limited to standard first aid courses. As you progress, you’ll have the chance to deliver training in other key areas, including mental health first aid, community response programmes, and other essential lifesaving skills.

Support for Continuous Learning: We support and encourage continuous professional development (CPD). You'll have access to a wide range of opportunities to expand your knowledge and skills, allowing you to grow within the organisation and broaden your expertise.

About You

While we would prefer candidates with previous experience in training, teaching, or instruction, full training will be provided for the right candidate. It is important that you are the right type of person with the right characteristics, mind-set and attitude, to become a St John Ambulance Trainer.

If you’re passionate about making a difference and keen to share your skills with others, this role could be perfect for you. We’re looking for enthusiastic, approachable individuals with excellent communication and presentation skills, who are comfortable in front of an audience and who are motivated to deliver high-quality training to a wide range of learners. You will have examples from your background of your creativity, adaptability and willingness to look for ways to continually improve.

Please note that hybrid work is not available for trainers, as the role is largely in-person. While some courses may be delivered online, this is dependent on bookings, and trainers are generally expected to be on-site for the majority of their work. It is important that you have strong organisational and time management skills, and can be relied upon to be punctual at all times.

How to Apply

Please see the job description for more details (this can be viewed on our website or once you click apply).

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance is committed to increasing the diversity of our team and ensuring we reflect the communities we serve. Everyone is valued and supported to thrive within our organisation. We have several networks, including Multi-Culture, Disability and Accessibility, Pride, Family and Carers, and Women’s groups. We do not tolerate any form of discrimination and work to create an environment of mutual respect and belonging, where everyone can bring their whole selves to work.

St John Ambulance is committed to safeguarding and promoting safe recruitment practices. All successful applicants will undergo pre-employment checks, including DBS clearance, as part of the onboarding process, if applicable to the role.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Job Title: Community & Events Coordinator

Part-Time – 20 hours/week
Salary – £27,000 per annum (FTE)
Location – Remote (with occasional meet-ups in Bath)

About Us

Millimetres 2 Mountains Foundation (M2M) is a charity dedicated to helping individuals rebuild their lives after experiencing physical or emotional trauma. Founded by former professional rugby player Ed Jackson and his wife, Lois, following Ed’s life-changing spinal injury, M2M uses the power of adventure, nature, and community to support people on their journey of recovery. 

At the heart of the charity lies the M2M Development Programme - a bespoke, holistic support system tailored to each beneficiary’s unique recovery journey. Through one-to-one mentorship, a nurturing community, and the transformative power of the outdoors (culminating in life-changing mountain expeditions abroad), M2M empowers individuals to rediscover purpose, rebuild confidence, and move forward with lasting resilience. We take on eight new beneficiaries each year, supporting up to 24 individuals at any one time. Guided by our ‘inch-wide, mile-deep’ philosophy, we focus on depth of impact over scale, ensuring each person receives the tools, encouragement, and care needed to create life-long change. This includes access to grants for physiotherapy, psychotherapy, job retraining, and any other support essential to their growth. Everyone is met exactly where they are, with a personalised plan that reflects their goals, challenges, and potential.

In addition to our core programmes, M2M runs Together Outdoors  - an initiative that harnesses the healing power of nature and connection through community-based mental health walks. Led by trained volunteers and Life Coaches, these walks offer safe, inclusive spaces for honest conversations, emotional support, and personal growth. Whether on a remote peak or a local path, M2M believes in the life-changing potential of movement, shared experience, and the great outdoors.

M2M is an inclusive, people first organisation. A core part of achieving our mission is that our workforce is diverse and reflective of the community that we serve. There will be no discrimination in our recruitment and selection processes, nor when considering pay and benefits. 

The Role

We’re seeking an organised, enthusiastic Community & Events Coordinator to help us deliver our Together Outdoors community walks and events, as well as key moments within our M2M Development Programme for beneficiaries. This role will play a vital part in deepening relationships with our growing supporter base and expanding our impact. You’ll work closely with our Charity Manager, Co-Founder, volunteers, and external partners to bring meaningful experiences to life.

We’re looking for someone kind, compassionate, and passionate about the outdoors and the power it holds to support mental health. You’ll be a clear communicator and natural team player - proactive, organised, and creatively minded when it comes to solving problems. While experience in fundraising, events, customer service, or administration is welcome, what matters most is a positive, can-do attitude and a willingness to grow. This is a brilliant opportunity to start or develop a career in the charity sector, particularly in events or community engagement.

Key Responsibilities

• Plan and deliver M2M’s community and beneficiary events, managing logistics, communications, and on-the-day coordination (driving license required) and post-event evaluation.

• Oversee the M2M UK events calendar and support budget planning for each activity.

• Coordinate and support volunteers, especially those leading Together Outdoors walks across the UK.

• Liaise with external providers and partners for UK-based adventure experiences.

• Manage and maintain our CRM system to track sign-ups, engagement, and communications.

• Update website content with event listings, registration links, and community updates.

• Work closely with our social media lead to publicise events, event fundraising campaigns and boost visibility.

• Support the creation of new wellness and fundraising initiatives in collaboration with the wider team.

• Helping with fundraising campaign and event logistics, materials and administration to keep everything running smoothly.

• Contribute to our overall community engagement strategy and identify opportunities for growth and connection.
   

What We’re Looking For:

Skills & Experience

• Experience in events coordination or community fundraising (ideally within the third sector).

• Strong organisational and planning skills, with the ability to manage multiple projects.

• Excellent written and verbal communication.

• Experience using CRM systems and confident navigating digital tools.

• Comfortable updating website content (training provided).

• A collaborative attitude and ability to engage with people from all walks of life.

• Basic social media knowledge is desirable but not essential.

Personal Attributes

• Self-motivated, proactive, and flexible.

• A natural relationship-builder with a warm, supportive manner.

• Creative thinker with a passion for community-led initiatives.

• Adaptable and open to working in a small, evolving team.

• Are naturally organised with great time management skills.

• A genuine passion for making a difference in people’s lives.

What We Offer:

• A fun, purpose-driven working environment with a focus on impact.

• Flexible, remote working with regular team meet-ups in Bath.

• Access to exciting charity and industry events and the chance to join one of our abroad challenges.

• A meaningful platform to gain experience for a career in events/community engagement

• 20 days holiday + bank holidays (pro rata).

• Pension and maternity scheme.

To Apply

If this role excites you but you’re unsure whether your experience ticks every box, we’d still love to hear from you. We’re looking for the right person to join our team - someone who aligns with our mission and values. While some aspects of the role are essential, we’re open to supporting the development of the right candidate. Don’t hesitate to apply - we can’t wait to hear from you!

Please send your CV and a short cover letter explaining why you'd be a great fit via the Charity Jobs application portal.

Please apply by the 12th of September at Midnight - Please note: Due to a high volume of interest, we may close applications earlier than the stated deadline. We encourage you to apply as soon as possible.

T&C’s. 

The charity recognises the value that diversity adds to the work it does and the organisation. We welcome applications from all sections of the communities, and particularly encourage applications from people with lived experience of forced migration and/or those who grew up in the UK speaking English as an additional language – the organisation is committed to interview anyone from these backgrounds who fully meets all the Essential criteria outlined in the Person Specification You will need to undergo an enhanced DBS check if offered the role, as well as provide two references (at least 1 professional). To fulfil the role, you must have the right to work in the U.K. and have a valid driving license.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: This is a woman only residential site, located in Brixton (South-East London) and benefits from great transport links, including convenient access to nearby train services. Kindly be aware that step free access is not available at this service. 

Salary: £30,600

Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota varying 08:00 - 16:00 and 09:00 - 17:00, you may need to work outside these hours, including bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

About the role

We are looking for Deputy Service Manager to join OPD HASS Women Service. HerStory House is dedicated to empowering women with the skills needed to thrive in their chosen communities, maintain independence, and build a hopeful future. Our specialised, high-support, female-only residential service is tailored for women who are likely to meet the criteria for a personality disorder diagnosis and are at risk of entering or re-entering the Criminal Justice System. 

You will provide line management and leadership to the team so they feel empowered to be productive and perform well within their roles to a high standard, ensuring service quality and continuous improvement. We’re looking for someone compassionate and experienced in understanding the criminal justice system and offender personality disorder, someone who brings empathy, tailored support and real dedication to help each resident thrive. The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are an organisation that embraces differences and encourages our staff to bring their professional but authentic selves to work! We’re looking for someone who is driven to provide high-quality, effective, and person-centred support to staff, colleagues, residents, and participants. You should thrive in both team and independent settings, be confident in leading and motivating a team, and maintain high morale within the service. We value compassionate, supportive, and empowering leaders who are comfortable working in a fast-paced and constantly changing environment. If this sounds like you, take a look at our full JDPS and apply now!

• Experience and understanding to support who have personality disorder
• Understanding of the Criminal Justice System
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Criminal Justice | Personality Disorder | Residential Service | Womens Service | Social Care | Offender Personality Disorder | Deputy Management | Residential Manager 

Our Offer to You

At St John Ambulance, we take pride in being a great place to work, offering a supportive and rewarding environment that encourages career growth and development.

We understand the importance of work-life balance and recognition for the important work you do, which is why you will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
• Cycle to work scheme and Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme

• Discounts – including Blue Light and NHS Discounts, mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping.

  If you hold an appropriate teaching/assessing qualification £25, 276. If you do not hold an appropriate teaching/assessing qualification £23,590 during probation period until you have obtained the necessary qualification.

Why Join Us as a Trainer?

As one of our trainers, you will not only be valued for your expertise, but also provided with opportunities to advance your professional skills.

We have high expectations of our trainers, but in return for your dedication and commitment, as a trainer at St John Ambulance, you will become an integral part of our mission to save lives through the delivery of high-quality first aid and mental health first aid training. You won’t just be teaching skills—you’ll be empowering people with the confidence to make a real difference in their communities, and to give every learner a positive and beneficial experience.

About St John Ambulance

This is a fantastic opportunity to join a dedicated team of over 1,550 employees and 33,000 volunteers, all working towards a common goal: saving lives through essential first aid services, training, and campaigning to put lifesaving skills at the heart of every community. As a charity with a long and illustrious history, we are proud of our past and excited about creating a healthier, safer, and more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling access to vital physical and mental health first aid. We empower people with the clinical skills and confidence to respond effectively in emergencies. From our ambulance response services to training and outreach programmes, we provide lifesaving support across the UK.

What sets us apart?

Career Development & Progression: We believe in investing in our trainers, to make them the best version of themselves. As part of our team, you’ll have the opportunity to achieve a recognised and respected Level 3 Award in Education and Training (AET). For the right candidate, we also offer progression opportunities and continuous professional development (CPD). Exceptional Onboarding Experience: From day one, you will undergo a comprehensive onboarding, training, and induction process, including full First Aid training and or Mental Health First Aid training, ensuring that you have the confidence and skills to lead your classes effectively from the start. Our learners journey is at the heart of everything that we do, so we will make sure that you are ready to provide the best training experience for everyone.

Opportunity to Teach a Variety of Courses: You won’t just be limited to standard first aid courses. As you progress, you’ll have the chance to deliver training in other key areas, including mental health first aid, community response programmes, and other essential lifesaving skills.

Support for Continuous Learning: We support and encourage continuous professional development (CPD). You'll have access to a wide range of opportunities to expand your knowledge and skills, allowing you to grow within the organisation and broaden your expertise.

About You

While we would prefer candidates with previous experience in training, teaching, or instruction, full training will be provided for the right candidate. It is important that you are the right type of person with the right characteristics, mind-set and attitude, to become a St John Ambulance Trainer.

If you’re passionate about making a difference and keen to share your skills with others, this role could be perfect for you. We’re looking for enthusiastic, approachable individuals with excellent communication and presentation skills, who are comfortable in front of an audience and who are motivated to deliver high-quality training to a wide range of learners. You will have examples from your background of your creativity, adaptability and willingness to look for ways to continually improve.

Please note that hybrid work is not available for trainers, as the role is largely in-person. While some courses may be delivered online, this is dependent on bookings, and trainers are generally expected to be on-site for the majority of their work. It is important that you have strong organisational and time management skills, and can be relied upon to be punctual at all times.

How to Apply

Please see the job description for more details (this can be viewed on our website or once you click apply).

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance is committed to increasing the diversity of our team and ensuring we reflect the communities we serve. Everyone is valued and supported to thrive within our organisation. We have several networks, including Multi-Culture, Disability and Accessibility, Pride, Family and Carers, and Women’s groups. We do not tolerate any form of discrimination and work to create an environment of mutual respect and belonging, where everyone can bring their whole selves to work.

St John Ambulance is committed to safeguarding and promoting safe recruitment practices. All successful applicants will undergo pre-employment checks, including DBS clearance, as part of the onboarding process, if applicable to the role.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Corporate Partnerships Officer

Contract: Fixed term 12-months contract, Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £33,323 - £34,894 with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Corporate Partnerships Team harnesses the power of the private sector through strategic relationships that raise much needed funds for WaterAid’s life-changing work. 

About the role

As our Corporate Partnerships Officer, you will provide critical support across all functions of the Corporate Partnerships Team and work closely with Corporate Partnership Team Managers to drive sustainable change.

In this role, you will:

• Lead on administrative support for the Corporate Partnerships Team
• Support the delivery of high-quality partnerships with corporate partners.
• Support the development of new partnerships with corporate partners.
• Support our private sector engagement work to strategically engage business.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in a charity fundraising, partnerships and/or customer service role.
• Endless drive, enthusiasm and ability to work under own initiative/independently to produce high quality results and meet deadlines.
• Excellent communication skills: written, verbal, presentation and face-to-face. 
• Excellent attention to detail and ability to provide excellent customer service and support to companies or individuals at all levels.
• Strong administrative and IT skills – including spreadsheets – and experience of using customer databases (training given).

Although not essential, we’d prefer you to have:

• Experience and knowledge of corporate responsibility/sustainability
• Experience of working or volunteering in the voluntary sector

Closing date: Applications close 12:00 PM UK time on 15th September 2025. Interviews are expected to take place week commencing 22nd September 2025 and 29th September 2025.

How to Apply: Click Apply to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)

• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Hearing Dogs for Deaf People – Principal Gift Manager
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for donor meetings and team events.
Salary: £60,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support.

The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as be experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, it is important that you are a collaborative team player with strong project management and communication skills.

This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people’s lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 1st September, 9.00 am. 

We have an exciting opportunity for a Multi Crime Caseworker to join the Victim Help Centre team in North Wales, working 37.5 hours a week.

Do you want to make a difference every day?

Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability?

Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

An exciting opportunity to join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.

About Us:

Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.

Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.

The role:

As we move closer towards assisted dying legislation across the British Isles, this role presents an exciting opportunity to be part of a high-profile, fast-paced campaign that will provide plenty of challenges and opportunities for personal development.

Using your ability to prioritise, this role is made up of a varied set of objectives including finance-based tasks, supporting the fundraising function, database management and direct contact with our members, supporters and donors. 

Working closely with the finance team, the operations and database team manage the daily donations across multiple platforms and maintain donor details on the organisation’s CRM database (Raisers Edge). 

Our comprehensive database allows our team to support to the fundraising team, who undertake frequent mailings to our donor base.   

Our team has frequent contact with donors and members, as well as people seeking information on the campaign and how to get involved. We also manage a small-but-mighty group of volunteers who give us in-office, administrative support. 

This role offers an opportunity for a motivated and compassionate individual to join a supportive team, within a purpose-driven and focused organisation. As we reach a pivotal point in our campaign, we're looking for someone who brings a calm, reliable presence and can adapt confidently to a fast-evolving environment.

Key Responsibilities:

• Daily task delivery: Carry out a range of daily operational tasks assigned based on team capacity and workload. These may include batching and logging cheques for banking, processing credit card donations, responding to incoming calls and emails, updating GDPR consent records in the database, and managing incoming and outgoing post
• Database ownership: Take responsibility for the ongoing maintenance and development of the database, helping to optimise its functionality in response to evolving operational needs
• Meeting participation: Attend internal meetings as required, including representing the team in the absence of the Operations and Database Manager.
• Team support: Assist the fundraising team with large-scale mailouts and provide support as needed including data selection and export for mailings
• Team coordination: Act as deputy to the Operations and Database Manager, leading daily team check-ins and helping to coordinate day-to-day task delivery in their absence
• Process documentation: Maintain and update team process guides, ensuring documentation remains accurate, clear, and aligned with best practice
• Continuous improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance processes and efficiency

About you:

Essential Experience

• Experience with, and understanding of, CRM tools and databases
• Experience of customer service including via phone and/or email 

Desirable Experience

• Experience with Raiser’s Edge
• Experience with financial processes such as cheque banking and CNP payments
• Experience of donor database management (within or outside of CRM tools)
• Knowledge of GDPR and it’s applications
• Experience writing comprehensive process guides/Standard Operating Procedures

Skills and Abilities

• Excellent verbal and written communications skills 
• Ability to respond to enquiries promptly, accurately and in a concise, accessible and engaging manner
• Ability to be proactive and self-motivated
• Ability to empathise and communicate with people who may be distressed and in difficult circumstances
• Ability to plan, organise and prioritise your workload in an, often, fast paced environment
• Excellent attention to detail and strong IT skills (including Microsoft suite)
• Willingness and ability to develop new skills and assimilate new information quickly

Values

• Commitment to Dignity in Dying’s vision and mission.
• Commitment to Compassion in Dying’s vision and mission.

Organisational behaviours

1. Leading by example - You lead by example through your behaviours and motivate others through your professional approach to work.
2. Trust and respect others - You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.
3. Proactive and supportive team member - You work with others to reach a common goal by sharing information and supporting colleagues.
4. Strive to be the best - With a positive attitude, you work to a high standard to meet personal and organisational expectations.
5. Responsibility and initiative - You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.

Interviews will be held in central London. Subject to the volume of candidates, we may start interviewing before the closure date of this posting and, subsequently, close the post early if the right candidate is found.

Job Title: Service Manager 

Location: Based in Ealing, West London. Please note that unfortunately, this service does not have step free access.

Salary: £37,500

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00 across two West London services, located 5 mins away from each other. You may also be required to work weekends, evenings, and bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers.

About the role

Are you passionate about empowering people to overcome challenges and transform their lives? This role supports residents in temporary housing who are facing challenges with substance misuse. As a Service Manager, you’ll lead a dedicated team, making sure we deliver high quality support, performance and improvements across our service whilst representing values of the organisation. You'll play a hands on role in supporting individuals facing addiction, homelessness, and complex needs guiding them towards stability, independence, and brighter futures.

Churchfield and Cherington provide supported housing for people facing addiction and homelessness. Churchfield accommodates 12 residents and offers 24/7 temporary support for those in active addiction, while Cherington accommodates 5 residents helps abstinent residents rebuild their lives and rejoin the community. The service is across 4 floors, so applicants must be able to use stairs for welfare and room checks. Please note: the exact address is withheld due to the nature of the service, but it's based in the Ealing/Hanwell area. You’ll help ensure the service meets all contract and regulatory compliance, supporting the Head of Service with monitoring and development.

The role includes:

• Key focus of this role will be overseeing support related to substance misuse, ensuring effective interventions and pathways for service users
• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly substance misuse and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with substance abuse issues, addiction, exploitation, homelessness and within the criminal justice system
• Previous leadership experience
• Experience of working with confidently and ability to provide advice, lead a team on all aspects of the service such as resident related enquiries which can include housing, substance abuse support, signposting
• Ability to motivate and empower a team to achieve service KPI's through direct leadership
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Discounted tickets for music events, shows, sports and more through Tickets for Good
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.