Volunteer leader jobs

Team: Supporter Servies

Location: Haywards Heath (Hybrid working, approx. 1 day per week office based however flexibility is possible)

Work pattern: 35 hours per week

Salary: Up to £33,994.86 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Income Processing Team Leader

• To lead the team of Supporter Services Advisors, who are responsible for managing fundraising income processing, the efficient coding and allocation of fundraising income, and the accurate creation and maintenance of supporter records.
• This role will liaise with colleagues across the organisation to understand and develop governing principles of fundraising processing and administration of donations, to help deliver the best possible service to a wide range of customers, including supporters, staff and volunteers.

About the Supporter Services team:

• The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate.
• We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted.
• We currently have a team of 11

What we’re looking for in our Income Processing Team Leader:

• Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
• Experience of working in an income processing role, preferably within a fundraising environment
• Experience of developing, monitoring and maintaining recording systems and procedures
• IT literate – proficient with Word, Excel, Outlook and CRM databases (preferably Care or similar)
• Knowledge of fundraising activities

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 14th June 2026

Virtual interview date: 22nd June 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Purpose of job

To lead and develop BucksVision’s approach to volunteer involvement across Buckinghamshire and Milton Keynes, ensuring volunteers are recruited, trained, supported and retained to help deliver high-quality services for people with sight loss.

The Volunteer Manager provides guidance and support to staff, volunteers and local groups, helping BucksVision maintain a safe, confident and sustainable volunteer base.

Impact

BucksVision relies on over 280 volunteers to support people with sight loss across Buckinghamshire and Milton Keynes. Volunteers are central to the charity’s ability to maintain existing services, respond to local need and develop new opportunities.

The Volunteer Manager plays a key role in ensuring BucksVision has a safe, effective and sustainable volunteer base. This includes improving recruitment, supporting retention, strengthening volunteer practice and helping staff and volunteer leaders to manage volunteer involvement confidently and consistently.

Decision making responsibility

The Volunteer Manager is the organisational lead for volunteer involvement and is expected to make day-to-day decisions relating to volunteer recruitment, onboarding, training, support, retention and safe practice.

The postholder will use professional judgement to resolve volunteer-related issues, advise colleagues, identify risks and escalate safeguarding, performance or conduct concerns where appropriate.

Main accountabilities

To work in partnership with the Chief Executive and Operations Manager to lead and develop volunteer involvement across BucksVision, ensuring recruitment, onboarding, training, support, retention are delivered in line with BucksVision’s strategic outcomes.

This includes:

• Leading the recruitment, selection and onboarding of volunteers across BucksVision, ensuring applicants are matched to suitable roles and have a positive, accessible and inclusive experience.
• Strengthening volunteer retention by helping to create a positive volunteer experience through clear communication, recognition, feedback and practical problem-solving.
• Line managing three members of staff working with volunteers.
• Providing guidance to staff, social club volunteers, divisional volunteers and volunteer leaders on volunteer involvement, role boundaries, expectations, good practice and safe working.
• Designing, delivering and coordinating training for staff and volunteers, including induction, safeguarding, health and safety, sighted guiding, role boundaries and volunteer management good practice.
• Helping to resolve issues relating to volunteer involvement, including conduct, accessibility, safeguarding, expectations and role boundaries, escalating concerns where appropriate.

As Voluntary Services Manager, you’ll shape and deliver an ambitious, inclusive and forward-thinking volunteering strategy that sits at the heart of our hospice’s mission.

This is more than a leadership role—it’s an opportunity to champion the power of volunteering, elevate its impact across our organisation, and create meaningful experiences for the people who give their time to support our work.

Acting as a visible advocate for volunteering, you’ll work across teams and within the community to grow engagement, diversify participation, and embed volunteering as a vital part of how we deliver our services.

From attracting new volunteers to ensuring they feel valued, supported and inspired to stay, you’ll oversee the full volunteer lifecycle—creating an experience that is seamless, rewarding and sustainable.

What you’ll do:

✅ Lead and deliver a strategic, inclusive volunteering programme, overseeing the full lifecycle from attraction through to retention and ensuring a high-quality, safe and rewarding experience.

✅ Develop, inspire and manage the Voluntary Services team while championing volunteering across the organisation and amplifying the voice of volunteers.

✅ Drive engagement, growth and diversity by creating innovative opportunities, strengthening partnerships and increasing community involvement.

✅ Use data, systems and insight to continuously improve the programme, inform decision-making and maximise volunteer impact and retention.

We’re looking for someone who is:

A confident, people-focused leader with a passion for volunteering and community impact. You bring both strategic thinking and hands-on delivery, and you’re comfortable influencing at all levels.

You’ll have:

• Experience leading volunteer programmes or similar people-focused services
• A strong track record of developing inclusive, engaging initiatives
• Confidence working with data, systems and insight to drive improvement
• Strong relationship-building skills, internally and externally
• A genuine belief in the value and potential of volunteering

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

To improve and strengthen the organisation’s volunteering programme by putting clear policies, systems
and processes in place, so managers can confidently recruit, welcome, support and keep volunteers in
their own teams.

To develop our volunteering offer by strengthening volunteer recruitment, support and retention, while
increasing the diversity of our volunteer pool and removing barriers to participation for underrepresented
communities. This includes support managers to create meaningful, accessible opportunities that reflect
the communities we serve.

To ensure volunteers are effectively integrated across organisational services, providing valuable support
to staff teams and enhancing service delivery. The postholder will promote a positive culture of
volunteering, ensuring volunteers feel valued, included and well supported.

There will be a lot of opportunity to make your mark, deliver change and support a very willing and
enthusiastic team to develop together. We’ll expect a great deal of you but in return you’ll be well
supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.

Reference Number: V574 

Job Title: Engagement Manager

Location: Newcastle upon Tyne (Hybrid – office, home, community-based)  

Contract Type: Fixed Term until 31 Dec 2026 (extension funding dependent)

Hours:31.5 hours per week

Salary: £23,062 pro rata (£25,625 Full Time Equivalent)

DBS/PVG:Enhanced Level DBS

Job Family: Job Family 3

Line Manager: Senior Project Manager 

Start Date:ASAP - July or August 2026

Volunteering Matters   
Who we are 
 
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. 

Creating stronger communities through the power of volunteering 

 Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come. 

What we do 
 
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. 

How we do this 
We support people to share their time and skills to help others and tackle big challenges in their communities. 

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part. 
   

• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change. 
   

• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. 
   

• We connect businesses with communities, creating meaningful employee volunteering projects. 
   

• We show the impact of volunteering and social action, proving how it changes lives for the better. 

  Role Purpose 
 
The Home from Hospital project in Newcastle is funded by the Northeast and North Cumbria Integrated Care Board. Preventing readmissions to hospital is crucial for the NHS. Re-admissions cost the NHS over £2 billion per year, and no-one wants to be in hospital when they can be recovering safely and comfortably at home. The project was developed to help enable older people to thrive back at home, and in the community, while at the same time supporting the NHS.
 
We recruit, train, support and coordinate volunteers, who provide a “little bit of help” to people who may be socially isolated, have health issues, or don’t have many people around them. Volunteers provide social, emotional or practical support, completing short-term tasks. This includes things like helping with shopping, collecting medical prescriptions, in person or telephone check in’s, driving someone to an appointment, helping with paperwork, ensuring the home is safe and secure, and more.

We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Newcastle.The right candidate would be someone with excellent knowledge of “best practice” in Volunteer Management and with experience of supporting older people.

It is essential that the postholder is agile, can work flexibly, is an excellent communicator, and can build strong working relationships with a range of people.

Our Values & Way of Working 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.  
Diversity & Inclusion   

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.   
Disability Confident & Reasonable Adjustments 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.  
Benefits   

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: 

• Flexible Working by Default (re hours & place of work)  

• Unlimited Annual Leave  

• Employee Pension scheme  

• Life Assurance  

• Cycle to Work Scheme  

• Season Ticket Loan  

• Employee Assistance Programme  

• Enhanced sick and family leave.   

• Lifestyle Discount Scheme   

We are also open to discussing job share applications.   
GDPR Statement   

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.     
Policy on AI-Generated Applications  

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.  
To Apply   

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.   

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Right to Work in the UK 
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position. 

We're looking for someone special to join us in an exciting adventure of growing God's kingdom across 3 wonderful church communities in Worcester to lead our Unity Programme. If you're a natural connector, a team-builder, and someone who gets excited about empowering others to shine, we want to hear from you!

What You'll Be Doing

Children's Ministry: Creating spaces where the youngest members of our church family can encounter God's love in age-appropriate, creative, and fun ways.

Youth Ministry: Engaging with young people aged 10-16, helping them navigate faith in the real world, and building a community where they belong. We're looking for someone who's genuinely excited about youth work and ready to make it thrive.

Families Ministry: Connecting with parents, carers, and whole families, making church a welcoming place where everyone can explore faith together.

Stategic Leadership

• Developing a clear strategy for growing engagement across all three churches
• Identifying and developing volunteer leaders who'll carry the torch
• Thinking creatively about sustainability and long-term impact
• Finding innovative ways to ensure this ministry thrives beyond the initial funding period, this could include identifying grant opportunities, leading fundraising activities with our young people and families, and exploring creative income generation ideas
• Building partnerships that open doors for future growth

Community Connection

• Growing relationships with local schools (we have brilliant existing links!)
• Leading collective worship and assemblies
• Enhancing the relational pathways between schools and church
• Running holiday clubs, family events, and outreach activities
• Following up with baptism families and welcoming newcomers

Sunday Ministry

• Being present across our 3 churches on Sundays (you will be welcome to have one Sunday off a month, as part of your 2 days off per week, to worship with your own church family)
• Helping shape all-age worship that truly engages everyone
• Creating moments where children and young people feel they belon

Empowering Your Team

• Recruiting, training, and supporting volunteers (this is where the magic happens!)
• Helping people discover and use their gifts
• Building confidence in others so they can lead
• Creating a culture where volunteers feel valued and equipped

Practical Stuff

• Keeping up with safeguarding (we take this seriously, full training provided)
• Regular reporting and communication with the Joint Oversight Committee
• Regular supervision with both vicars
• Budget management and exploring funding opportunities
• Staying current with best practice in children and youth ministry

To read more of the job description, the person specification, and information about the churches please see the attached JD & PS.

Reference Number: V571

Job Title: Engagement Manager

Location: Scotland - Homebased

Contract type: FTC – March 2028

Hours: 17.5

Salary: £25,625 Pro Rata

DBS/PVG: n/a

Job Family: 3

Line Manager: Senior Project Manager, Corporate and Employability

Closing date: 16th June 2026 Midday

Anticipated start date: July/August 2026

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

Creating stronger communities through the power of volunteering

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

Action Earth offers grants to help urban communities to respond to our nature and climate crises. Funded by the National Lottery Community Fund, these nature grants support volunteers of all ages, backgrounds and abilities in practical outdoor activities in Scotland’s cities, towns and villages.

We are looking for a talented, dynamic, and organised Engagement Manager to join our Action Earh team in a mainly administrative role. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. You will be joining an existing team of one part time Engagement Manager and a long-term volunteer who supports the project.

Key Duties and Responsibilities

· Administration tasks including maintaining effective and accessible records using Microsoft Office, Google Docs, MailChimp and a CRM.

· Ensure monitoring, impact and evaluation information is collected

· To ensure that Action Earth meets it’s agreed targets, reporting format and schedule.

· Updating social media channels.

· Help create newsletters and other promotional materials

· Supporting successful applicants and monitoring project journeys.

· Supporting with quarterly and yearly reporting,

· Supporting with raising awareness of Action Earth, specifically targeting low SIMD areas across Scotland. 

· Attend any fairs or promotional events

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Skills

• Excellent IT skills including the use of Office 365, Microsoft Teams, Microsoft Forms, Excel, Google Docs and Forms, MailChimp and design software such as Canva.

• Experience using different CRM software.

• An understanding of Scottish geography, particularly around areas of multiple deprivation

• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively.

• Excellent written and verbal communication skills.

• Excellent people skills with the ability to build professional, long-term relationships with various organisations to influence and motivate others.

• A creative approach to problem solving, an ability to work independently and use own initiative.

• Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative.

Experience Required

• Experience working directly with Excel and Microsoft Forms, including the ability to develop spreadsheet applications, in particular, the use of formulae and how to link related spreadsheets.

• Experience of administration, achieving goals, managing a busy workload and working to deadlines.

• Experience developing strong working relationships, with a range of organisations.

• Experience of measuring the impact of volunteering and understanding the results. 

• Understanding of and full commitment to Equality, Diversity, and Inclusion.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

This is home based however some travel across Scotland to visit projects and attend events may be required. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.

Are you a strategic thinker ready to shape volunteering engagement? Are you adept at spotting opportunities and making things happen? We're seeking a volunteer involvement professional for a key role to research, design and embed new programmes that harness the power of skilled volunteers.

About the role

You’ll develop innovative ways to engage this untapped talent pool and bring new audiences to volunteer with Parkinson's UK. You'll co-create opportunities that meet the needs of our community and collaborate with colleagues across the charity to put your ideas into action. Your work will contribute directly to matching volunteers to projects that influence and improve every Parkinson's journey.

Join our friendly, fast-paced and passionate team and be part of a powerful community united by one mission: improving life with Parkinson's.

What you'll do

• Champion the value of volunteering through partnering across the charity to drive forward new ways of involving highly skilled volunteers

• Provide consultancy and coaching for teams on effective ways to involve skilled volunteers in their work 

• Research, design, develop and trial new ways to attract and engage skilled volunteers 

• Design, develop and lead a skilled volunteering programme that matches them to suitable projects across the charity and responds to the needs of the Parkinson’s community

• Collaborate with, and challenge, leadership around volunteer role development, recruitment and onboarding of skilled volunteers

What you'll bring

• Innovative approaches to develop new ways of working with and engaging skilled volunteers

• Experience of developing mutually beneficial commercial partnerships with highly skilled individuals

• Proven experience of providing high quality support to colleagues, informed by an understanding of good practice in volunteer involvement

• Strong verbal and written communication skills, with ability to communicate effectively with a wide range of audiences including senior leaders

• Excellent relationship building and influencing skills, with the ability to challenge and influence at different levels in an organisation

This is an exciting time for Parkinson’s UK and we would love you to join us.

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 15 June 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Volunteer Coordinator

Location: Milton Keynes, Buckinghamshire (minimum 3 days in office per week)

Salary: £29,000 - £32,000 per annum

Vacancy Type: 12 month contract, Full time 37.5 hours per week 

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.

Main Purpose & Scope of the Role:

The Volunteer Coordinator is responsible for the coordination, delivery and ongoing support of volunteer activity across the charity, ensuring volunteers have a positive, meaningful and well‑supported experience.

This role combines hands‑on volunteer coordination with people engagement activity, supporting engagement, communication and safeguarding processes across both volunteers and staff. The postholder works closely with colleagues across the organisation to ensure volunteer involvement is well‑planned, compliant and aligned with operational needs.

What You’ll Do:

You will coordinate the end to end volunteer journey, from recruitment and onboarding through to ongoing support, engagement and departure. You will act as a key point of contact for volunteers, support teams to work effectively with volunteers, and ensure accurate records, communication and safeguarding processes are maintained.

Reports to: People Engagement Manager 

About the Role

This is an operational, people‑focused role suited to someone who enjoys building relationships, organising activity and supporting others. You will work closely with staff, volunteers and external partners, ensuring volunteering activity runs smoothly and consistently across the charity.

The role requires excellent organisation, strong communication skills and confidence.

Responsibilities of the Role

Volunteer Recruitment & Engagement

• Coordinate volunteer recruitment activity to meet charity needs
• Support the delivery of volunteer marketing campaigns across social media, recruitment platforms and community networks
• Build and maintain relationships with community groups, schools, businesses and partner organisations
• Represent the charity at volunteer recruitment events and community activities
• Support interviews and suitability assessments for prospective volunteers
• Ensure references and checks are completed in line with policy

Volunteer Onboarding, Training & Support

• Coordinate induction processes for new volunteers
• Ensure volunteers receive appropriate role specific training, working with internal teams
• Maintain regular communication with volunteers to support engagement and retention
• Act as a key point of contact for volunteer queries or concerns
• Support volunteers leaving the organisation and gather feedback

Volunteer Engagement & Communication

• Support clear and consistent communication with volunteers across the charity
• Maintain and update volunteer communications via Assemble and other platforms
• Support the Volunteer Forum and other engagement initiatives
• Develop and maintain guidance and resources for staff working with volunteers

Compliance & Administration

• Ensure volunteer activity complies with safeguarding, GDPR, health & safety and volunteer management standards
• Maintain accurate and up to date volunteer records on Assemble
• Monitor volunteer data and prepare basic reports on recruitment, engagement and retention
• Escalate safeguarding or compliance concerns to the appropriate manager

Fundraising & Cross Departmental Support

• Coordinate volunteer involvement in fundraising events and campaigns
• Work closely with fundraising, operations and HR colleagues to ensure volunteer support is effective and well planned
• Promote good practice in volunteering across teams

Person Specification

Experience & Qualifications

Essential

• Experience in volunteer coordination, people engagement or a related role
• Strong organisational skills with excellent attention to detail
• Confident communicator with the ability to build positive relationships quickly
• Experience working with databases or volunteer management systems
• Ability to work independently and collaboratively across teams
• Understanding of safeguarding and confidentiality principles
• Good IT skills including Microsoft 365

Desirable

• Experience working in the charity sector
• Knowledge of volunteer management systems (e.g. Assemble)
• Experience supporting training or group facilitation
• Interest in animal welfare, assistance dogs or medical research

Other Requirements

• Willingness to travel occasionally to attend recruitment events or meetings

Diversity, Equality & Inclusion

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

To Apply

If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.

We are seeking a dedicated, experienced and compassionate Team Leader-Children and Young People to work 30 hours per week across South Wales, providing effective leadership, guidance and support to a team delivering services to children and young people affected by crime.

The role is home-based but will require regular travel around South Wales to co-ordinate service delivery and attend meetings to promote the profile of the service develop networks with new and existing partners.

If you are passionate, resilient, and motivated to make a difference every day, we would love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the role

As a CYP Team Leader you will play a key role in ensuring the delivery of high-quality, trauma-informed and child-centred services. This includes supporting staff to manage complex cases, maintain high safeguarding standards, and ensuring that service delivery meets contractual requirements and organisational expectations. The role combines people management, operational leadership and partnership working, with a strong focus on achieving positive outcomes for children and young people.

Key Responsibilities

• Provide day-to-day leadership, guidance and support to CYP staff, including regular supervision, case discussions and performance management.
• Oversee the delivery of safe, effective and trauma-informed support for children and young people affected by crime, ensuring their voices remain central to all interventions.
• Ensure safeguarding responsibilities are upheld at all times, including effective risk management, oversight of complex cases and adherence to relevant policies and procedures.
• Support staff wellbeing, resilience and professional development, contributing to a positive and supportive team culture.
• Monitor service quality and performance, contributing to reporting, audits and quality assurance processes as required.
• Work collaboratively with internal teams and external partners, including schools, statutory services and voluntary sector organisations, to strengthen referral pathways and joined-up working.
• Contribute to service development, innovation and continuous improvement, helping to shape and respond to emerging needs across South Wales.

About You

You will be an experienced and confident leader with a strong commitment to improving outcomes for children and young people affected by crime. You will bring a compassionate, inclusive and reflective leadership style, alongside the ability to manage competing demands in a busy operational environment

You will have:

• Experience of working with children and young people in a safeguarding or support context, ideally within criminal justice, victim support or related services.
• Proven experience of supervising or managing staff, with the ability to motivate, support and develop others.
• A strong understanding of safeguarding frameworks, trauma-informed practice and child-centred approaches.
• Good communication and interpersonal skills, with the ability to build positive relationships with staff, partners and stakeholders.
• A proactive and organised approach, with the ability to contribute to service development and quality improvement.
• A clear commitment to equality, diversity and inclusion, ensuring services are accessible and responsive to the needs of all children and young people

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible

 Job Title: Grandmentors Project Coordinator

Reference Number:  V568

Location: Wolverhampton (Home-based with local travel)

Contract Type: Full-Time, Permanent

Hours: 35

Salary: £25,625

DBS/PVG: Enhanced

Job Family: 3

Line Manager:                       Senior Project Manager

Closing date: 14th June 2026

Interview:                               W/C 15th June 2026

Anticipated start date: 4 weeks after job offer acceptance

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

Creating stronger communities through the power of volunteering

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Job Purpose

Grandmentors Wolverhampton is a well-established and successful project that has been connecting mature volunteers with care experienced young people since 2019. As Project Coordinator, you will lead the core programme while heading up our brand new ‘Through the Gates’ pilot, which provides vital support for young people transitioning from custody back into the community. Your role is to foster high impact mentoring relationships while ensuring clear professional boundaries are maintained, complementing the work of our statutory partners in the Local Authority.

Key Responsibilities:

· Project Coordination: Lead the day-to-day delivery of Grandmentors in Wolverhampton, ensuring the project meets match targets for both the core service and the new pilot.

· Volunteer Leadership: Recruit, train, and supervise a dedicated team of mentors, ensuring they feel supported and understand how their role fits alongside other professional services.

· Boundary Management: Act as the key link to statutory leads, such as Social Workers or Personal Advisors, ensuring support remains mentor-led and escalating any professional concerns appropriately.

· Partnership Working: Build and maintain strong, professional relationships with the Local Authority and other relevant partners.

· Safety & Compliance: Oversee risk assessments and strictly follow safeguarding procedures to ensure the safety of our volunteers and the young people we support.

· Impact Reporting: Use our CRM system to track progress and collate data for annual reports and meetings that demonstrate the project’s impact to our stakeholders.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role to provide maternity cover for up to 9 months working 30 hours per week and is based at Medway Magistrates Court .

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

Victim Support is seeking a confident, organised, and relationship-driven Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process.

We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.

This role is part-time working 18.75 hours per week covering Staffordshire.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

What We Offer

At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:

• Flexible Working Options - including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - an extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - enhanced sick, maternity and paternity pay
• Exclusive Discounts - high street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - access to salary deducted finance and guidance
• Wellbeing Resources - employee assistance programme and wellbeing support
• EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - comprehensive training and ongoing development opportunities

About the Role

As the Team Leader - Witness Service (outreach in the community), you will:

• Lead the delivery of the Witness Service within the community, ensuring a high-quality, safe, and consistent service for all witnesses.
• Line-manage volunteers, supporting recruitment, training, development, performance, and wellbeing.
• Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
• Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
• Manage rotas, resource planning, and service coverage across the area.
• Promote excellent communication across teams, facilitating team meetings and sharing learning.
• Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
• Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
• Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.

This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:

• A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
• Experience delivering services in demanding environments with a focus on customer experience and service excellence.
• Experience providing guidance, support, or crisis management to staff or service users.
• Strong communication, negotiation, and advisory skills, both written and verbal.
• The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
• Experience gathering, analysing, and reporting information from multiple sources.
• Sound IT skills, including the use of Microsoft Office and case management systems.
• Commitment to safeguarding, equality, diversity, and inclusive practice.

Additional Information

• This role involves exposure to emotionally demanding situations and requires resilience and emotional maturity.
• Travel across the court cluster and wider area is required.
• Occasional evening or weekend work may be necessary to meet service needs.
• An enhanced DBS check will be required.

About the Witness Service 

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence.  Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.  The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. 

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.