Volunteer management jobs

Closing Date: 03 December 2025 at 00:00

The Churchill Fellowship:

The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most.

Purpose of the role:

Are you curious about the society we live in and passionate about making a difference? We’re looking for a creative, passionate and organised manager to join the newly established Activate Team.

The Activate Manager will manage the delivery of the new Activate Fund, which has been designed to enable Churchill Fellows to turn their ideas into action for the benefit of individuals and communities in the UK.

The role will also collaborate closely with the Research and Engagement team to design and deliver new forms of non-financial support for Fellows, enabling them to maximise the impact of their learning, and their potential to create change.

Key Responsibilities 

1. Application support

• Acting as the first point of contact for the Activate Fund, managing the inbox, responding to enquiries, providing empathetic and tailored support to applicants and grant holders.
•  Designing and delivering support for applicants, for example webinars, 1:1 surgeries, contributing to guidance materials and media content.
• Contributing to the development of Fund documentation, including updating email templates used at each stage of the selection process, in close collaboration with the Salesforce team.
• Participating in longlisting applications alongside the Head of Activate to create a strong shortlist for external panels.
• Co-ordinating the shortlisting and interview process: creating the interview timetable, inviting, briefing and training panel members, liaising with interview candidates, organizing relevant documentation, and supporting the smooth running of interviews.
• Working with the Communications team, supporting the development of key messaging in the run-up to the launch of the Activate Fund in Spring 2026, including drafting web copy and e-news, sourcing case studies and quotes.

2. Grants Management

• Liaising with Activate grant holders to ensure award documentation is signed and returned and responding to any queries.
• Being the main point of contact for Activate grantholders, offering or signposting appropriate advice and support to aid successful project delivery.
• Managing the reporting and payment process in close collaboration with the Salesforce and Finance teams, reviewing progress reports, approving payments and requests for changes to grant duration or budget allocation within agreed Fund parameters.

3. Capacity Building

• Exploring, designing and delivering or brokering a range of additional support for grant holders, such as coaching, mentoring, convening, network-building, skills development and action learning.
• Collaborating with colleagues in the Research and Engagement team to make sure this capacity-building programme complements the wider Fellowship offer.

4. Evaluation and learning 

• Supporting the ongoing improvement of the Activate Fund through analysis of application and award trends and by collecting and reviewing feedback, with a particular focus on EDI.
• Contributing to external evaluations and internal reviews of the impact of the Fund, as required, for example through the provision of monitoring data, sourcing of Fellows for interview.

5. Fellowship Team 

• As part of the Fellowship Team, contributing to the overall preparation and running of Connect and Inspire, the annual event for new Fellows, and the biennial Award Ceremony.
• Being a proactive and collaborative member of the team, providing support to colleagues where required during busy periods of the year and contributing to a culture of ongoing and open learning.

Person Specification

• Grant making experience with evidence of supporting the delivery of a selection process and/or managing a portfolio of grants.
• Experience of designing and delivering learning programmes, facilitating communities of practice and/or providing coaching/ mentoring to support individuals to achieve their potential.
• Experience of working with or supporting people with lived experience in a learning, project management or funding role. Desirable
• Experience of piloting and evaluating new interventions/programmes with a view to scale. Desirable 
• Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
• Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement. Desirable 
• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
• Strong numeracy skills, with an ability to assess viability of project budgets, review financial reports and manage grant payments.
• Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms 
• Excellent organisational, and time management skills with an ability to prioritise competing demands 
• Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment 
• Experience of developing relationships with external organisations, teams, and individuals to source additional support and ideas.
•  Ability to meet deadlines and work under pressure. 
• Attention to detail and accuracy. 

Personality Characteristics

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
• Curious, open-minded, agile and not afraid to fail.
• Ability to work with good humour, tact, and diplomacy and to maintain confidentiality.
• People focused and passionate about supporting others to achieve their potential (both Fellows and colleagues).
• Commitment to equity, diversity and inclusion.   
• Commitment to the values and ethos of the Churchill Fellowship.
•  Commitment to achieving excellence through personal development and continual learning .

About our charity: Join us to support people-led change across the UK

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits, and wellbeing package:

• Salary - £42,000.00 per annum (5 days per week/36.5 hours)
• Hybrid working policy (4-6 days per month in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
• 1-week paid leave for volunteering (pro rata for part-time staff)
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay.
• Employee Assistance programme
• Life assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders.

Note: Unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

We are committed to ensuring a fair and inclusive recruitment process and are happy to provide any reasonable adjustments candidates may need during the application or on the job. Please let us know if you require any support

How to apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.

Are you passionate about using innovation to make health services more inclusive? 

Do you have experience developing or leading projects that make a real difference for people facing health inequalities — including those affected by homelessness, substance use, or liver disease? 

We’re looking for a dynamic, creative and highly organised individual to join The Hepatitis C Trust as our new Innovation and Implementation Manager. This exciting new role will drive forward our Inclusion Health agenda, helping us design, deliver and scale peer-led services that put lived experience at the heart of change. 

About the role 

The Innovation and Implementation Manager will lead on embedding new models of care within health systems — ensuring our peer-led projects are effectively planned, delivered and sustained. You’ll work closely with NHS and community partners, line manage Peer Leads and Coordinators, and oversee key projects including: 

• Liver Health Peer Support, improving early detection and surveillance for hepatocellular carcinoma (HCC). 

• Peer-led Needle and Syringe Provision (NSP) and wider harm reduction initiatives. 

You’ll manage project delivery, build strong partnerships, monitor outcomes, and share learning nationally to shape future approaches. 

About you 

We’re looking for someone who: 

• Has experience in project delivery, innovation, or service improvement within health, social care, or the voluntary sector. 

• Understands the value of peer-led and lived experience approaches. 

• Is confident managing teams and building relationships across diverse partners. 

• Has knowledge of Inclusion Health, harm reduction, and liver health. 

• Is organised, collaborative, and passionate about tackling health inequalities. 

Why join us? 

At The Hepatitis C Trust, lived experience drives everything we do. You’ll join a supportive, forward-thinking team working nationally to improve health outcomes for marginalised communities. We offer flexible working, a strong learning culture, and the chance to lead meaningful, innovative projects. 

One Westminster is the Charity Support Service and Volunteer Centre for the City of Westminster.

We are looking for an enthusiastic, passionate and driven individual to recruit, train and support a team of volunteers to work across the City of Westminster at a wide range of exciting events.

The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use, criminal justice systems and hepatitis C to support others . We are now recruiting for a new and exciting role to join our Cardiff & Vale of Glamorgan team. 

As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Cardiff and the Vale of Glamorgan.

We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given. 

We're looking for a dynamic, community focused manager to lead our Hub operations, staff and volunteers. You'll shape service, connect wityh local groups and ensure the highest standards of hospitality and care. As the manager, you will report to the Trustees and have the opportunity to develop the centre to cater for needs in the community. 

This is a full-time (38 hours per week) position with the usual holiday/pension benefits with the full job description detailed on the Application Pack available on request from the Hub.

This 14-month fixed term post will support with the recruitment, retention and ongoing support of our fantastic volunteers who are critical to the charity's ongoing success. The role is 22.5 hours per week (equivalent to 3 full days but could be flexible e.g. hours worked over 5 days). Please note flexibility in working hours, will be required with some evenings and occasional weekend work needed.

Job Description as follows:

1. Recruitment of Volunteers - Promoting and advertising volunteering opportunities

• Creating ongoing calendar of recruitment events and activities
• Organising & promoting recruitment events & activities
• Developing and running an appropriate interview, assessment and selection processes
• Working with digital marketing officer to develop appropriate recruitment materials.
• Onboard new volunteers following agreed process.

2. Training of Volunteers - Co-ordinating the training for volunteers

• Working to ensure ongoing programme of training and development for new and existing volunteers.
• Working with our training team to identify recurring weaknesses/problems in training programme and support for dog-based volunteers.
• Creating an ongoing calendar of recurring training and mentoring events
• Working with our training team to identify resources/additional material needed to support volunteers

3. Coordination of Volunteers - Organising existing volunteers to meet needs of the charity.

• Ensuring there is appropriate volunteers recruited for dogs and puppies in training.
• Ensuring there is appropriate volunteers to enable the charity to maximise its ability to fundraise and promote its work to organisations and schools across the UK.
• Keeping an up-to-date calendar for all events and coordinate volunteers to meet these needs.
• Identifying and providing effective methods of regular communication and engagement with existing volunteers. Including a monthly e-newsletter and management of volunteer social media groups.

Experience and Qualities required as follows:

Experience

• Presenting or giving training to groups of volunteers
• Recruitment of volunteers
• Managing volunteers and providing support ,training and thanks.
• Organising recruitment events and activities

Qualities

• Excellent interpersonal skills. Able to communicate with a wide range of people both internally and externally in person, by phone and electronically.
• Excellent presentation skills. Able to present information in an engaging way.
• Excellent writing skills
• Excellent IT Skills including experience of maintaining databases and Microsoft packages
• To be confident and comfortable in the presence of dogs
• A high level of initiative
• The ability to work under pressure
• To be able to prioritise work
• Confidentiality
• Sensitivity
• To have an adaptable approach to work.
• Full UK driving licence

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) 

Annual salary

B – 2 £25,947.56 - pro rata for part time hours

Review Date

19/10/2025

The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding. 

They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers. 

Knowledge and experience

Essential

·Experience of working in an administrative role

·Experience of working with a HR or Volunteer information system

·Demonstrated ability to handle sensitive information with confidentiality and professionalism.

Desirable

·Experience of working in a volunteer role

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Time management

·Attention to detail

·Excellent communication abilities and problem solving

·Excellent mathematical skills

·Strong organisation skills

·Proficient in Microsoft packages, especially excel

·Ability to multi-task

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Active Communities Development Worker

Contract: 37.5 hours per week, 12 months fixed-term contract with possibility of renewal

Salary: £34,434 + Benefits

Reference: ACDW/25

Whatever life throws at Salford, you’ll ensure we stand strong.

Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.

Dividing your time between our volunteering and emergency response activities, you will assist us in building active, connected and resilient communities within Salford. In particular, you will go the extra mile to develop local capacity to address civil contingencies ranging from major incidents to extreme weather as you:

• Reach out to, engage and train community response volunteers.
• Proactively identify opportunities for new projects and initiatives.
• Connect with local authority, health, police and housing partners.
• Embed learning trends and best practice across our volunteering work.
• Lead a Voluntary, Community and Social Enterprise group within the Salford Local Resilience Forum.

To be equal to this high-profile challenge, you will require:

• Experience of working with volunteers, ideally embracing recruitment, training and management.
• Familiarity with building relationships within the VCSE sector.
• A proven record of developing productive partnerships with key stakeholders.
• Expertise in organising and facilitating high-level meetings and forums.
• Strong presentation and interpersonal abilities.
• Broad knowledge of civil contingencies and community resilience.
• A flexible approach to hours and responsibilities.

In return, you can expect a comprehensive package of benefits including 28 days’ holiday (rising to 30 days after five years), a pension scheme with 7% employer contribution, subsidised membership of the Hospital Saturday Fund and much more. Help us release the potential of the people of Salford, and we will do the same for you, giving you the training and development to take your career to the next level.

For more information about this role, please download the job pack. 

Closing date: 9 am on Thursday, 13th November 2025.

Interviews: Monday, 24th November 2025.   

Your completed application form and equal opportunities form should be returned by email or by post. 

Email applications will be acknowledged when we receive them. Should you wish to receive an acknowledgement for a postal application, please include a stamped, self-addressed envelope with your completed application form, and we will return this to you.

The Office Manager plays a central role in ensuring the smooth, efficient, and welcoming operation of Women for Refugee Women’s (WRW) office and organisational infrastructure. This role is key to maintaining a well-functioning environment that supports the wellbeing, productivity, and collaboration of staff, volunteers, network members, and visitors.

This is a cross-cutting role that underpins the charity’s day-to-day operations and contributes to a positive and inclusive working culture. 

Are you organised, good at building relationships and excited about the potential of the Global Church? If so, this role might be for you!

We're looking for a FTC role of 3 days a week to help organise the church visits and speaking engagements for our international staff and partners when they return to the UK for an event in June 2026.

This fixed-term role is ideal for a detail-oriented, relational Christian with strong administrative skills and a passion for global mission. You’ll liaise with churches, manage logistics, and support our event planning team.

Remote or hybrid working is available, and you’ll be part of a dynamic, purpose-driven organisation.

Apply now and help connect churches with the global mission story.

Position: Head of Volunteering
Type: Full-time (35 hours a week), permanent 
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey. 

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.  

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Head of Volunteering is a key leadership role in our Services and Support directorate, as part of our Services Development function.

We rely heavily on our volunteers to support our mission and improve the lives of people affected by MS. Our volunteers who generously donate their time are critical to our success. 

Our volunteers play an important role in: 

• fundraising events 
• delivering resources to people affected by MS 
• advocating for MS research and policy 
• providing care and support to the MS community 

Our Head of Volunteering will be: 

• leading on the development and implementation of the organisation's volunteering strategy
• growing organisational capacity and capability in volunteering, maximising the unique contribution volunteering can make to support the MS Society's strategic aims. 
• leading a team who will support our volunteer journey, volunteer experience and volunteering systems, developing a high-performing and motivated culture within teams. 
• ensuring volunteer-related policies, products and procedures are aligned with sector best practice and opportunities are increased to support the engagement and retention of volunteers, leading to an increase in flexible volunteering roles and volunteers. 
• seeking new opportunities to grow and develop volunteer capacity, engagement and impact. 

We’re looking for: 

• extensive experience of development and successful implementation of a volunteering strategy or plan 
• a proven track record of operating at a senior level within a volunteering function or organisation, engaging significant numbers of volunteers. 
• significant experience in developing and implementing volunteer journeys, policies and processes focussed on improving the volunteer experience. 
• substantial experience of successfully leading and managing a large and geographically dispersed teams of staff and volunteers, embedding change and fostering a high performing culture. 

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Harris Hill is delighted to be working with a dynamic community charity in London in their search for a Community Engagement Manager.

Part-time, 22.5 hours per week
Salary: £36,000–£38,000 per annum (pro rata)
Location: Central London (on-site)

This is a fantastic opportunity for a motivated and creative engagement professional to lead a small, dedicated team and make a real difference within a vibrant, diverse inner-city community.

The role

As Community Engagement Manager, you’ll be an active ambassador for the organisation—raising awareness of its services, building strong relationships with residents and partner organisations, and leading initiatives that empower local people to participate and shape the community around them.

You’ll manage a small team of engagement staff and volunteers, oversee outreach and participation projects, and develop partnerships that enhance opportunities for local residents. A key focus will be increasing community reach, growing membership, and supporting user-led initiatives that reflect local needs and interests.

About you

We’re looking for a confident and experienced community engagement professional who:

• Has proven experience leading staff and volunteers to deliver community programmes.
• Understands the dynamics of engaging diverse inner-city communities through creative, inclusive approaches.
• Experience in monitoring and evaluating the impact of engagement activities, ensuring resources are used effectively.
• Has experience supporting user-led initiatives and volunteer development.
• Brings excellent communication and partnership-building skills.
• Is comfortable working flexibly, including some evenings and weekends.
• Is committed to equality, diversity and inclusion, and upholding safeguarding and health & safety standards.

If this sounds like you and you’re keen to hear more, please send your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a Volunteer Coordinator to join our team in Midlands and South Region. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for a Volunteer Coordinator to join our team covering the Midlands and South of England. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts.  You will also be supporting the Operational Managers to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.

About you

Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy.  You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.

You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.

How will you make a difference?

You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.

You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.

You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to.  Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 10am on Friday 14th November , however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator.

We look forward to hearing from you.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: This role is pan-London and will involve work from our Brent, London (Central), and Croydon Skylights. The successful applicant can choose to be based with their line manager located at either Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT, or 50 – 52 Commercial Street, London, E1 6LT.

Contract: Permanent

About the role 

Working across the Crisis teams in London, you will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteers’ experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities.  You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.

You will have experience of working with people who are socially excluded or with support needs. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing service-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.

About you 

• Experience of developing and implementing volunteer programmes.

• Experience of working with socially isolated and excluded groups. 

• Awareness of psychologically informed approaches.

• Person-centred, sensitive, and empathetic to the needs of members.

• A track record of successful partnership working. 

• Flexible and adaptable to change.  

• A strong team player, able to use own initiative and reflect on own practice.

If you are interested in hearing more this role hear more about the role, we are hosting an open evening online to all prospective applicants:

Monday 3rd November, 2025, between 6:30pm-7:30pm

Join the meeting now

Meeting ID: 330 277 982 070 6

Passcode: ML7tM9Mo 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm  
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 4 November 2025 at 23:59

Interview date process: Competency-based interview and interview task. Part of the interview will involve a pre-prepared presentation

Interview date and location: Thursday 20 November 2025 (in-person) at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094