Volunteer management volunteer roles

Link Age Southwark is a vibrant local charity providing support to over 800 older people in Southwark who are feeling lonely or isolated. Our vision is for friendly local communities where older people and those living with a diagnosis of dementia can thrive in their later years.

All our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around. 

By becoming a Digital Buddy, you’ll help bridge the digital divide, ensuring everyone can stay connected and navigate the digital world confidently. Are you able to support our service users and help build their digital skills with sessions at home on their mobile phones, tablets, or laptops? Our Digital Buddies provide up to six weekly home visits, each lasting 1-2 hours.

Some examples of what a Digital Buddy can assist with:

• Accessing online services
• Setting up a new digital device
• Mobile messaging
• Sending emails 
• Picture messaging
• Problem solving
• Staying safe online

No need to be a tech expert—support with the basics so our older friends can communicate and navigate their devices. Please note that our Digital Buddies are not able to support with online banking, advice on purchases, or fixing hardware.

Becoming a volunteer with Link Age Southwark is a fantastic opportunity to meet new people and get to know more about your local community.

We cover all reasonable expenses and we are happy to provide references for volunteers who have completed 6 months of volunteering with us.

Please note that all our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around. 

About Roots Academy

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary:

Roots Academy is seeking a Finance Lead (Canada) to oversee and manage the treasury functions of our growing non-profit organization. This role is essential in ensuring our financial health, transparency, and accountability.

Key tasks

• Oversee cash flow, budgeting, and fund allocation across departments and initiatives
• Manage banking relationships and ensure secure handling of donations and grants
• Maintain accurate records of income, expenses, and reconciliations
• Prepare simple financial reports for internal reviews
• Ensure compliance with nonprofit financial best practices and Canadian regulatory requirements
• Support fundraising campaigns with budgeting and analytics tracking

What we’re looking for

• Background in finance, treasury, accounting, or nonprofit management
• Strong attention to detail and integrity
• Familiarity with basic budgeting tools or platforms (Excel, Sheets, Xero)
• Passion for community service and excellence

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Usanii Village Africa

Through the boundless power of creativity, we inspire young minds to dream, innovate, and become changemakers in their communities. By using art as a platform for awareness and advocacy, we tackle critical issues like environmental sustainability, gender equality and reproductive health.

Limited Access to Art-Based Education & Economic Opportunities – Many young people, especially out-of-school youth and teenage mothers, lack access to creative and vocational training programmes that can equip them with skills for self-reliance and economic independence.

High Rates of Teenage Pregnancies & School Dropouts – Limited knowledge and resources on sexual and reproductive health contribute to early marriages, teenage pregnancies, and high dropout rates among girls and young women, restricting their future opportunities.

Lack of Environmental Awareness & Sustainable Practices – Communities often lack the knowledge and integration of environmental stewardship in education and daily life, leading to unsustainable practices, environmental degradation, and missed opportunities for eco-friendly innovations.

Usanii Village Africa provides creative and vocational training in fields such as Eco-Artistry, carpentry, fashion, and design. By integrating art with practical skills, young people—especially out-of-school youth and teenage mothers—gain the tools needed for self-reliance and economic empowerment.

To combat early marriages, teenage pregnancies, and school dropouts, Usanii Village Africa equips young people, particularly girls and young women, with essential knowledge and resources on menstrual health, reproductive rights, and gender equality. This ensures they make informed choices about their futures.

By embedding environmental conservation in education and community initiatives, Usanii Village Africa fosters a culture of sustainability. Through Eco-Artistry, waste repurposing, and climate action advocacy, the organization promotes eco-friendly practices and raises awareness about the importance of protecting natural resources.

Monitoring & Evaluation (M&E) Assistant

Volunteer Role Description (remote, unpaid)

The M&E Volunteer will primarily support data collection and management, helping to design tools, gather information from beneficiaries, and ensure data quality. They'll also assist in basic data analysis, contributing to the interpretation of findings. A key part of the role involves supporting the drafting of impact reports, transforming raw data into clear narratives and visuals that showcase Usanii Village's achievements. Throughout these tasks, the volunteer will receive direct support and guidance from the local Usanii Village team. Finally, the volunteer will contribute to learning and documentation, helping to capture insights and maintain organized M&E records.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

3-5 months

We are looking to build our LinkedIn profile and our reach into the business world. The role will include advancing our connections and cultivating lasting relationships in communities of like minded companies. Content creation, updating on news and arranging in person meetings when needed are a key part of the role so candidates will need good communication skills, creative writing experience and be tech savvy. Although remote the team are in daily contact when needed and meet in person at major fundraising events where live updates can be posted. We are passionate about animal welfare so if you love dogs and have a creative skillset and some business flair come and join us.Saving Strays is run by volunteers only, please ensure that you are serious about volunteering and dedicating some of your free time to the charity.

Summary of the role of Trustee

Trustees are individually, and as part of the Board, the ‘guardians of charitable purpose’, making sure that all Board and Board Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably.

But this specific role requires the Trustee to Chair the crucial Board’s Income Generation Committee (IGC).

Like other hospices, in the context of Government decisions about tax and minimum wages and in the generally challenging environment for most donors, we are not able to purely fund our work from current donations, meaning we have been drawing from our reserves.

This has to change if we are to survive and satisfy the ever -increasing demands for palliative care.

Main duties and responsibilities:

• Chair the Income Generation Committee, which has the following key priorities:

• Review and constructively challenge the annual fundraising (FR) plans and budget

• Maintain an overview of current fundraising initiatives and their return on investments, working in partnership with the FR team

• Evaluate the risks to achieving projected income streams and advise the FR team and Board accordingly

• In conjunction with the FR team, creatively develop new and potentially high return initiatives that are intended to deliver significant additional income, in excess of current FR budgets

• As part of the Board of Trustees:

• set and maintain vision, mission and values

• ensure plans are in place to deliver income/cost levels that can at least fund current expenditure

• Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets

• Assure continuous compliance with the legal and regulatory standards governing the operation ofthe charity, the charity governing document and any other relevant legislation, updating the articles of association as required.

• Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are

• Assure the effective and efficient administration of the charity including funding, insurance and premises

• Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)

• Assure employment procedures and policy and proceduresfor volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives

• Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers

• To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements

• Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives

• To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.

• Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run.

• Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.

Swansea Community Workshops

The Board of Trustees are looking to recruit a knowledgeable and experienced individual for the voluntary role of Vice-Chair of the Board of Trustees. The main activity at Swansea Community Workshops (SCW) is to provide facilities for hobbies, recreation, and leisure time occupation in a socially interactive and practical environment, where there are skills sharing, learning of new skills, and helping community-based projects. As we are a charity, these facilities are for public benefit, specifically targeting socially excluded members of the local community in Swansea.

Role Overview

Title: Vice-Chair (Voluntary) Reports to: Board of Trustees.

Hours: 6-10 hours per month as minimum. Attendance to monthly sub-committee meetings and bimonthly Board of Trustee meetings is expected.

Role Summary

The Vice-Chair shares responsibility with, and in the absence of, the Chair for board management, support to individual trustees and support to the Centre Manager, facilitating scrutiny of SCW’s strategic direction, values, policies, and operational efficiency. The Vice-Chair also plays an active role in representing the organisation to a range of internal and external stakeholders.

The below Role Description and Person Specification should be considered in addition the SCW’s standard Trustee Role Description and Person Specification, which is available separately to this document.

Role and Responsibilities

Overall 

• Support the Chair in leading the charity to enable it to fulfil its purpose.
• To ensure an effective relationship between:
• the charity and the staff/volunteers
• the charity and the external stakeholders/community
• Acting as a spokesperson and figurehead as appropriate and in the absence of the Chair.
• To supervise and support the Centre Manager as appropriate and in the absence of the Chair..

Specifically 

• Support charity meetings and the AGM with others as appropriate.
• In absence of the Chair, to Chair charity meetings ensuring:
• A balance is struck between time-keeping and space for discussions.
• Business is dealt with and decisions made.
• Decisions, actions, and deliberations are adequately minuted.
• The implementation of decisions is clearly assigned and monitored.
• Ensure adequate support and supervision arrangements are made for the Centre Manager and any other staff/volunteers directly managed or reporting to the charity.
• Ensure that a successor is found before the term of office finishes.

Person Specification

Personal Qualities 

• Friendly and approachable 
• Clear communication skills – both written and verbal. 
• Good attention to detail 
• Happy to volunteer on evenings and weekends when required. 
• Enthusiasm or interest in craft activities 

Education, Experience and Knowledge 

• Secondary education required as minimum. 
• Knowledge and experience of charity law, good governance, and operation relevant to voluntary and community organisations. 
• Knowledge of project management and budgeting/forecasting. 

Skills 

Essential 

• Effective leadership skills. 
• Good delegation skills. 
• Good negotiation, influencing, and meditation skills. 
• Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat 
• Excellent customer service skills. 
• Excellent organisation skills. 

Desirable 

• Knowledge of specific software and systems, such as WordPress, Skedda. 
• Clean and valid UK driving license, personal vehicle, and insurance. 
• Basic Welsh language skills. 

Additional Information

Key Dates 

September 2024 - This is an ongoing recruitment with no fixed deadline for registering your interest. 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Letchworth Foodbank is seeking an inspiring and strategic Chair of the Board to lead the next chapter of our growth.

We have a clear mission: the prevention or relief of poverty in Letchworth, Hitchin and Baldock in particular, but not exclusively, by providing emergency food supplies and financial support to individuals in need and/or charities or other organisations working to relieve poverty.

Receiving donations and grants of over £200,000 per annum, the Foodbank distributes over 40 tonnes of food and £50,000 of food vouchers every year to those that need it most.

Our strategy is not to stand still, but to increase our reach and impact, and we require a Chair that shares our ambitions and will help drive a clear strategy forwards with the Trustees, working closely with the Foodbank Director.

What are we looking for?

• A Chair with knowledge of and commitment to tackling and relieving poverty.

• Experience in leadership, governance, and board-level roles (charity or voluntary sector preferred).

• Strong interpersonal and communication skills, with the ability to inspire and unite people.

• An understanding of the challenges faced by small charities and grassroots organisations.

• A strategic thinker with sound judgment and an inclusive leadership style.

• An understanding of safeguarding, equality, and community engagement principles.

• Experience of financial management and a broad understanding of charity finance issues.

At Letchworth Foodbank, we champion diversity. We welcome applicants from all walks of life, valuing diverse perspectives that enrich our work.

#Chair #Leadership #Endfoodpoverty #Chair of the Board of Trustees 

Role Description: 

This role sits within our new Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service. 

The role of the Administrator Volunteer is to support the coordinator with: 

• Meet with Men’s Minds coordinator each week to discuss administrative tasks (online or in person). 

• Respond to general enquiries about the service 

• Respond to weekly emailed invitations for our Service Users and collate the results on a spreadsheet 

• With coordinator oversight, complete onboarding processes and upload to our data management software ‘Views,’ upload data related to 

• With coordinator oversight, collate and present relevant data

We are looking for someone who: 

• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity 

• Are a non-judgmental and friendly individual who can communicate across different mediums(email, phone etc) 

• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk 

• Are empathic and understands the stigma / social bias's surrounding mental health 

• Are able to take on any ad hoc admin/support responsibilities

• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role

What's in it for the volunteer? 

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector. 

To apply, please send your CV and expression of interest addressing the below answers: 

Please tell us why you would like to volunteer at Men’s Minds at HFEH Mind? (minimum 50 words) 

Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words) 

We are looking for pro-active, enthusiastic and motivated young professionals to join our board - you can help lead the strategic development of one of Dundee’s most promising and dynamic charities!

We would particularly welcome applications from candidates who are young people with lived experience of mental health and wellbeing challenges.

THE DETAILS

Feeling Strong is an exciting Dundee-based charity with the ambition to improve the lives of young people living with mental health and wellbeing challenges by fostering the skills, confidence and aspirations they need to flourish. Our services are designed by young people, delivered by young people for the benefit of young people, and we believe that this youth-led/peer-led approach is our biggest asset in tackling issues around mental health and wellbeing. We support stable recovery journeys for young people, lead campaigns to tackle societal issues, develop quality resources based on our own research, and tackle the disparity they face in unemployment, underemployment and accessing opportunities like further and higher education.

YOUR COMMITMENT

Whilst the Trustee Board meets for formal meetings 6 times a year, successful candidates will be expected to contribute to the organisation more widely, taking part in fundraisers, external events, strategic planning and advising the staff team when needed. The average contribution expected of Trustees is around one - two hours per month.

Work-related travel costs will be reimbursed.

APPLYING

Training and induction will be provided so we are open to all candidates, and we expect them to develop skills once in post, but we would welcome candidates with any of the following experience:

• Governance and previous board experience

• Business development and trading income generation

• Human resources

• Lived experience of mental health and wellbeing challenges

• Financial background

Chair – Filling Good (Sustainable Retail Community Benefit Society)

Location: Remote/Hybrid – Maidenhead, Berkshire
Commitment: Voluntary (Approx. 4 hrs/week)
Application Deadline:  31/07/2025 - We will interview candidates as we receive applications of interest
Start Date:  ASAP

About Filling Good

Filling Good is a community-led sustainable retail community benefit society on a mission to reduce waste, promote ethical consumption, and support local, eco-conscious producers. Based in Maidenhead, we are passionate about empowering our members and customers to live more sustainably. As a co-operative, we are owned and governed by our members and guided by values of fairness, transparency, and social impact.

The Role

We are seeking a new Chair of the Board to provide strategic leadership, ensure good governance, and support the long-term sustainability and growth of Filling Good. This is a rewarding opportunity to lead a purpose-driven organisation making real environmental and social change at the local level.

Key Responsibilities

Strategic Leadership

• Guide the Board in setting and reviewing strategic goals.

• Lead an annual strategy workshop (e.g. SWOT analysis, SMART goal setting).

• Ensure consistent progress tracking against the co-operative’s strategic plan.

Governance Oversight

• Chair Board meetings with clear agendas and effective timekeeping.

• Ensure compliance with legal, food safety, and risk management requirements.

• Support transparent communication with members and foster a shared understanding of priorities.

 Operational Support

• Act as a point of contact and line management for senior staff (e.g.Senior Retail Manager).

• Hold annual informal reviews with key volunteers to set goals and offer support.

• Monitor key performance indicators, financial updates, and operational risks.

Board & Team Development

• Facilitate reviews for individual directors and the Board as a whole.

• Support the ongoing learning and development of Board members.

• Represent Filling Good at events and within the wider co-operative and sustainability sectors.

About You

We’re looking for someone who:

• Brings leadership experience and a collaborative, facilitative approach

• Understands or is keen to learn about co-operative governance

• Is passionate about sustainability, social impact, and ethical retail

• Can commit time and energy to support a growing, purpose-led organisation

• Is diplomatic, organised, and a great communicator

Experience in strategy, governance, HR, or ethical business is desirable but not essential.

What You’ll Gain

• Be part of a vibrant, values-driven community

• Lead meaningful change in local sustainability

• Gain board-level experience in an innovative co-operative model

• Collaborate with a passionate, diverse team of volunteers and members

How to Apply

To express interest, please send a short cover letter and CV (or a brief description of your relevant experience) by 31st July 2025

Informal chats about the role are welcome – just get in touch!

Filling Good is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds, experiences, and identities.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co

​

Can you help us make things add up for young people in the Oundle area?

Chat Oundle is a free counselling service for teenagers in the Oundle area and northeast Northamptonshire. We cover the age range from 8-25 and provide professional, confidential counselling and mental health support.

We are looking for a volunteer trustee finance officer to join our friendly and dynamic team. Hours are flexible and there is the option to work remotely. Travel and other related expenses will be covered.   

CHAT FINANCIAL MANAGEMENT & ACCOUNTING

Financial management is more than just ensuring there is sufficient cash and keeping to budget.

Financial management involves:

• Setting financial objectives
• Planning and acquiring funds
• Ensuring funds are being effectively managed
• Management and financial accounting
• Formulating strategy
• Planning and controlling activities
• Decision-taking
• Optimising use of resources
• Disclosure to other interested parties external to CHAT Youth Counselling
• Disclosure to employees
• Safeguarding assets.

Clear procedures are followed to ensure that the Trustees of CHAT Youth Counselling have the tools and skills to ensure effective financial management takes place.

 Where staff and/or volunteers are involved the individual responsibilities should be clear to avoid confusion, inconsistency and conflicts.

The role of the Treasurer as well as the Board Chair are often crucial in discussion with key funding bodies, suppliers, commissioners of services, auditors etc.

 This position may suit someone who wishes to develop financial management skills, experience and expertise in the non-profit sector.  Full training and support will be provided for the chosen candidate.

Join us as we turn bold ideas into real-world support for LGBTQIA+ people across Berkshire

About SupportU

We are a leading LGBTQ+ help and support service based in Reading, servicing the Thames Valley area. Our service is run by a dedicated team who are responsible for delivering the help and support available through our website, telephone helpline and face-to-face sessions.

What will you be doing?

Support U is seeking trustees to join our board at this pivotal moment following a period of change, as we strengthen our governance and work toward a more sustainable and impactful future. As a trustee, you’ll play a role in helping guide the charity’s direction, ensure good governance, and enable our small team to deliver high-impact services to the LGBTQIA+ community across Berkshire.

Key responsibilities include:

· Providing strategic leadership and oversight

· Ensuring good governance and compliance with legal and regulatory requirements

· Supporting financial management and safeguarding the charity’s resources

· Acting as an ambassador and advocate for the charity

· Promoting equity, diversity, and inclusion in all aspects of our work

Estimate of time needed

Up to five hours per month.

What are we looking for?

We are looking to appoint new trustees who bring a mix of governance experience, strategic skills, as well as passion and commitment to our community and the aims of the charity. 

You might be a good fit if you:

· Align with our mission and values

· Understand the needs and experiences of LGBTQIA+ communities

· Can collaborate within a diverse team and contribute constructively

· Are willing to ask questions, challenge ideas, and help shape solutions

Living experience as part of the LGBTQIA+ community is encouraged, but not essential - we also welcome allies who bring a strong commitment to equity, inclusion, and our cause.

What difference will you make?

As a trustee at Support U, your voice will help shape how we respond to the real, evolving needs of LGBTQIA+ people across Berkshire. You’ll influence how we grow, how we include, and how we stay true to our values while adapting for the future.

You’ll be part of a small, committed team working to strengthen support, challenge exclusion, and ensure our community feels seen, supported, and proud.

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are looking for a creative and strategic Email Marketing Strategist to develop and guide our overall email marketing approach. You will be responsible for designing audience journeys, setting objectives, and working with the marketing team to ensure our emails are impactful and aligned with Roots Academy’s mission. This is a unique opportunity to play a leadership role in shaping how we engage with our global community.

Key tasks

• Develop and oversee the email marketing strategy to support Roots Academy’s goals.

• Design audience journeys and lifecycle email flows (welcome sequences, event reminders, etc.).

• Define KPIs and performance metrics for email campaigns.

• Provide strategic direction to the Email Marketing Officer and content team.

• Suggest and plan A/B testing, segmentation strategies, and personalization tactics.

• Stay informed about email marketing trends, tools, and best practices.

What we’re looking for

• Passion for Islamic education and the development of young Muslims.

• Experience or training in developing email marketing strategies.

• Understanding of customer journeys, funnel marketing, and audience segmentation.

• Strong analytical skills with the ability to interpret campaign data and make recommendations.

• Excellent communication and leadership skills.

• Strategic thinker with a proactive, self-driven attitude.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in digital marketing strategy and leadership.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.