This role is on a rolling deadline. Applicants will be shortlisted and interviewed as and when required, therefore it may close earlier than the closing date

About us

Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you're as driven as we are to make this change happen, and want to inspire others to help make it happen, then join us.

About the role

Central Supporter Engagement Coordinators play a leading role in stewarding, inspiring, and engaging churches, Christian Aid groups and individuals to build on the agency of Christian Aid's supporters. They are responsible for establishing stronger and more effective relationships and maintaining and increasing supporters' level of engagement. They undertake a diverse range of stewardship and enquiry management activities, as well as being proactive in equipping and motivating churches, groups and individuals to pray, act and particularly give, in order to expose the scandal of poverty and to contribute effectively to its eradication. They are responsible for capturing and processing supporter information and providing consistent outstanding customer service and stewardship. The team will be experienced in data management and will gain specific expertise in Christian Aid systems. The Central Supporter Engagement team are also responsible for providing excellent office-based support to complement support from regional colleagues, working together to achieve the strategic objectives of the Fundraising and Supporter Engagement department and the wider organisation. You will be required to work closely with regional colleagues across the UK.

About you

You will have a solid track record of working in a customer care environment, including handling enquiries and complaints and dealing with difficult and/or sensitive calls. You will have experience of having worked with a customer database, including inputting, editing and extracting data. You will be used to dealing with new and existing supporters by telephone and in written communications and be able liaise with, and build relationships with, a broad range of people in a friendly, outgoing and positive manner. You will have knowledge and experience of good donor management or customer care.

You will be able to demonstrate appropriate assertiveness to set manageable expectations and deal positively with supporters whose expectations cannot be met. You will also have the ability to retain clarity and focus in a very busy environment with excellent attention to detail as well as a systematic approach to work.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Community Development Manager 

Part time 3 days a week, working hours to be negotiated

12-month Fixed Term Contract, with possibility of extension

Salary: £28,000 Full time equivalent

(£16,800 pro-rated) + 3% pension contribution

Home-based with regular meetings across London

Closing Date: Sunday 21 June 2020

At We Are Family Adoption (WAF), we are on a mission to ensure adoptive parents are part of peer-to-peer communities, offering each other mutual support through the highs and lows of parenting.

This is an exciting time for our organisation. We have ambitious plans to expand our membership and volunteer numbers, provide more of our existing services for more parents, design new services and raise income to support our organisation.

We are now recruiting a Community Development Manager to work with existing and new WAF volunteer-led groups to plan, coordinate, deliver and evaluate our services. Join us and you will support local groups in practical ways and build a strong volunteering programme. You will achieve this by inspiring and coaching local volunteer teams to follow best practice as well as help them develop partnerships in their local settings. You will ensure our local activities and events, as well as our online community services, are resourced and deliver the greatest impact for members too.

You will also oversee ongoing compliance with legislation and policy, organise and manage inductions, create and deliver volunteer training and toolkit materials as well as maintain volunteer records. Important will be the ability to share learning, implement technology solutions and identify new service offerings.

This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities in a volunteer-involving environment. Skilled in supporting volunteer led projects, you will be used to developing and maintaining policies and procedures for volunteers. Critically, you will be adept at collecting, analysing and using data to drive and improve services.

You will be energetic and proactive, as well as comfortable using your strong communication skills to engage and build a rapport with members and volunteers. Able to motivate teams and individuals, you will be results focused and comfortable prioritising projects and working on own initiative.

If the opportunity to join an exciting, rapidly growing new charity appeals to you as someone able to make a valuable contribution, please send your CV and a covering e-mail setting out why you would like to join us and how you meet the requirements set out above to us via the link no later than the closing date.

WAF is a diverse organisation whose members come from all of the different communities within the London area.  We seek to reflect this diversity in our organisation and therefore welcome applications from all candidates regardless of gender, ethnicity, sexual orientation, religion, age or disability.

Passionate - Relatable - Pioneer - Organised - Encourager - Adaptable - Emotionally Intelligent

Do some of the words above describe who you are? Do you have the passion and motivation to both maintain and develop volunteering in a long established charity? Can you enthuse individuals, church groups and businesses to volunteer? Do you have creative ideas to develop the volunteer experience?

inHope relies upon a dedicated volunteer force of over 500 people from across the city. Our volunteers are both highly valued and central to our work; in fact, without them our four projects could not deliver the services that they are set up to provide to some of Bristol’s most vulnerable people.

Owing to retirement, we have been able to create a new role of Volunteer Manager. We are seeking candidates who are either able to hit the ground running whilst seeking to stretch and grow their skills and experience, or have a proven track record of overseeing a diverse volunteering programme. The charity has a development trajectory which includes achieving and maintaining NCVO’s Investors in Volunteers accreditation and our new manager will take the lead on this important task.

As Volunteer Manager you will be a full member of the Senior Management Team, reporting to the CEO.

• Salary: up to £36K FTE (subject to experience), paid on a pro-rata basis if not full-time;
• Full-Time: 40 hours per week but open to consider part-time of 32 hours per week;
• Workplace pension with matched contribution of up to 5%.

inHope. is a Christian charity that has been working in Bristol for 35 years. We are dedicated to helping those with life disrupting problems, such as food poverty, homelessness and addiction, to establish healthy and independent lives.

There are Occupational Requirements for this role to be filled by a Christian. Our Statement of Faith, Vision and Values, and Equality and Diversity policy are available upon request.

Volunteering and Social Value Manager

Location: Flexible to be agreed – will require regular travel to our central office in Knottingley, West Yorkshire, and across RLO services in England

Circa £27,000

The role

We are looking for a volunteering and social value professional to join out operational team. You will have proven experience in setting up and managing volunteering programmes and social value projects and initiatives. You will work closely with local Service Managers, Heads of Operations, and the Director of Operations England to implement and Co-ordinate the ‘Real Life Volunteers’ project across RLO services in England.

You will work across RLO services in England to encourage and support volunteering project development and secure funding, either through supporting applications into the RLO Community Service Fund or sourcing appropriate external small grants and funding streams.

You will manage the recruitment, placement and retention of volunteers; develop volunteer specific procedures and processes, implement appropriate monitoring and reporting systems, best working practices and administrative support services.

Key to a successful volunteering programme will be the ability to develop close working relationships and build effective networks with local community volunteer brokers, community groups and national volunteering agencies (e.g. NVCO and Volunteering Matters) to promote and encourage volunteering within RLO services and share best practices in volunteering.

To support the development and implementation of the Social Value project across England services, you will be coordinating and supporting social values programmes and activities and acting as Social Value Champion; promoting social values to stakeholders both internally and externally.

The Person:

You will have a number of year’s proven experience of developing and managing successful volunteering projects, along with a good understanding of the necessary governance, including safeguarding and risk management for volunteers. You will have some experience of sourcing and successfully securing additional external funding for volunteering projects. You will have experience of promoting and championing initiatives, such as social value; comfortable promoting to and encouraging participation with internal and external stakeholders. You will be a self-starter, used to managing a diverse and varied work load, a good communicator and excellent ambassador, who can identify and develop key relationships internally and externally.

Benefits and Rewards

At Real Life Options we treat our people with the same respect, care and consideration that we show to the people we support. Not only do we provide competitive rates of pay, a great place to work and great job satisfaction, our additional benefits include:

• Accredited training giving you the knowledge and skills to deliver a first rate job
• Access to training bursaries
• A minimum of 33-days paid holiday a year, including bank holidays (pro-rata for part time staff)
• An employer contributory pension scheme (4% employee 4% employer)
• A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
• 2 x Monthly salary death in service cover
• A financial wellbeing scheme
• A reward gateway with access to discounted goods and services

We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

Please note applications will be reviewed on a rolling basis as received ,so the post may be filled before the published closing date. 

It's a great time to join us. We're part-way through a journey towards being a more effective and more relevant students' union which truly represents and supports our hyper-diverse membership.

The activities and events manager is responsible for the development of events and activities to support community-building and social cohesion amongst University of East London students. Working with the elected activities and opportunities officer and with support from the activities and events co-ordinator, the person will establish a programme of student-led events and society activities.

You will also be leading work to establish how we can increase our reach amongst students who tend to not participate in our activities at a strategic level with support from colleagues. We are looking for someone who is excited to pilot new ideas and approaches that best suit our diverse student base, which might not fit in a traditional students’ union. This will include working with colleagues to develop training and leadership development programmes appropriate to our students.

The candidate will have a strong events background, good leadership skills and a drive to source solutions to problems.

We're looking for someone passionate about involving volunteers and with experience of quality volunteer management to build our capacity to support people experiencing homelessness by developing volunteering within our organisation. We provide the largest network of winter night shelters in the country, with space for 170 homeless people each night, and the need for our services is growing.

ROLE AND RESPONSIBILITIES

Strategic development

• Working with the Service Development Manager, create and implement an overall volunteering strategy for the charity, including a plan for Glass Door's 1600 night shelter volunteers in 2020-21, as well as office volunteers and those supporting our casework services.
• With the Fundraising Manager, review our corporate volunteering strategy, in line with capacity to offer volunteering opportunities, and explore new fundraising volunteer opportunities.

Managing shelter Volunteer Coordinators

• Act as main point of contact (volunteer manager) for 60 shelter Volunteer Coordinators (volunteers), providing regular communications, handling enquiries and solving problems that arise.
• Provide quality annual briefing events for shelter Volunteer Coordinators and the volunteers in their teams.

Support others managing volunteers

• Work with colleagues and Volunteer Coordinators (volunteers) to develop volunteer recruitment plans to fill vacancies and provide necessary support throughout this process.
• Advertise engaging volunteering opportunities by uploading vacancies to our website and external vacancy sites.
• When required, support colleagues and Volunteer Coordinators with training their volunteers, troubleshooting volunteer problems and handling other volunteer management issues.

Developing materials and content

• Manage and maintain the volunteering section of the Glass Door website, including hidden pages that only our volunteers can access.
• In conjunction with the communications team, develop a volunteer communications plan and provide content for regular e-newsletters for volunteers.
• Develop and manage learning and development programmes for volunteers including e-learning content, covering inductions, health and safety, safeguarding and technical role-related training to ensure all volunteers are able to carry out their roles effectively and safely.
• Regularly review and improve the Volunteer Handbook in line with best practice.

Quality assurance of volunteer management practices

• Keep up to date with legislation and policy related to volunteering, volunteer management best practice and sector standards, and make any necessary modifications to accommodate changes.
• Network with other volunteer managers at external organisations and benchmark our practices against theirs.
• Explore opportunities to improve volunteer management at Glass Door.
• Ensure staff members who involve volunteers in their team have up to date risk assessments for all activities being undertaken by volunteers.
• Ensure that volunteers at Glass Door are properly selected, vetted, inducted, trained and equipped to carry out their role.
• Ensure all volunteer records are kept up to date using the database system (Donorflex).
• Ensure volunteers comply with Glass Door's safeguarding policy, identify volunteer roles that require references and DBS checks and ensure these checks are in place.
• Ensure volunteers follow the volunteer agreement and the golden rules of volunteering, working with staff or Volunteer Coordinators to address any performance issues.
• Assess whether there are improvements we could make to inclusion and accessibility in relation to volunteers.

Improve the volunteer experience

• Deliver a positive volunteer experience across all aspects of the volunteer journey.
• Design, circulate and analyse the annual volunteer survey and provide other feedback mechanisms for volunteers
• Regularly assess the quality of our volunteers’ experience, across all roles, to ensure they feel valued and fulfilled using volunteer feedback gathered throughout the year.
• Celebrate volunteering and give recognition to our volunteers, for example through arranging Volunteers’ Week, volunteer gifts and social activities.
• Develop peer learning opportunities for volunteers by facilitating ways for them to get to know and share their experiences with one another.
• Respond to enquiries from new and existing volunteers on an ongoing basis.

Growing volunteering

• Liaise with teams across the organisation to identify new opportunities for volunteers to engage and support their work.
• Define the various roles for volunteers with staff team leaders to ensure that proposed roles meet the needs of the organisation.
• Monitor, evaluate and report on the contribution being made by volunteers via an annual survey and other formal and informal feedback.
• Raise staff awareness of the role, function and value of volunteers.
• Promote the value of volunteers to our external audiences through publicity strategies and campaigns.

PERSON SPECIFICATION

ESSENTIAL

Personal Qualities

• An empathy with volunteers and an understanding of their needs.
• Enthusiastic, engaging manner, with the confidence to talk to volunteers and other supporters.
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• A team worker with an open, collaborative style and a practical, “can-do” approach.
• Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.
• Willing to travel around London for occasional meetings and events including some evenings and weekends. 

Qualifications and Experience

• At least a years’ experience in a role where managing volunteers has been a significant part of the job.
• Experience of using databases to record volunteer information.
• Experience of recruitment and onboarding of volunteers, or staff or students.

Knowledge, Skills, Abilities

• Able to work independently, be proactive and be able to develop relationships and manage multiple stakeholders.
• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous records and administration systems, in line with agreed protocols.
• Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
• Strong written English and numeracy skills.
• Good interpersonal and verbal communication skills, professional telephone manner.
• Able to forward plan and schedule workflows.
• Able to relate to and work with people from a range of backgrounds.
• Excellent time management skills; able to work proactively unsupervised and use own initiative.
• Able to adhere to and implement Health and Safety, HR and operational policies.

DESIRABLE

• Experience of managing projects.
• A qualification in volunteer management such as an NCVO course.
• Full UK driving licence.

APPLICANT INFO

Closing date – Monday 15 June at 9am

Interview date – Friday 19 June (via video call)

You can also visit our website ( glassdoor .org .uk ) to download this same information in a PDF document.

To apply, please submit your CV and a covering letter explaining how your skills and experience are relevant to the job description and person specification. You can submit your CV and covering letter either through the CharityJob website or alternatively by email to Megan Preston: megan @ glassdoor .org .uk

You are welcome to contact Megan with any questions about the role or to discuss any accessibility requirements you have to enable you to apply. 

Our team’s usual workplace is our office in Chelsea, West London. However we are currently working from home, and that may still be the case when the hired candidate begins their role. Interviews will be held via video call.

Are you passionate about supporting volunteers?                                   

Disability Advice Service Lambeth (dasl) is Lambeth’s leading pan-impairment Disabled People’s Organisation.

We are seeking to appoint a Volunteer Coordinator for three months to organise dasl’s offer for volunteers and peer supporters to connect with Disabled people in Lambeth affected by Covid-19. The Coordinator will recruit and train new volunteers, match them to Disabled people in Lambeth who request support and will provide supervision and monitoring to the volunteers and the placements.

The post will be home-based and is an opportunity for you to develop your experience of coordinating a volunteer-led project, implementing training plans and working with the volunteers to ensure they are confident in providing support on their placements.

The post is for 20 hours a week, ideally over three days per week, however we are happy to consider alternative working patterns as requested by the candidate.

To apply for this role, please provide us with a copy of your CV, and a cover letter (maximum 2-sides A4) demonstrating your skills and experience as outlined in the person specification by Wednesday 10th June.

Depending on the number of applications, we may schedule interviews as they are received, so please do apply as soon as you can.

dasl is an Equal Opportunities employer. We welcome applications from all sections of the community and particularly from Disabled people. Our office at “we are 336”, 336 Brixton Road, London SW9 7AA is fully accessible.

About ReachOut

ReachOut is a mentoring charity that works with young people in disadvantaged communities in London, Manchester, Oldham and Liverpool to raise aspirations and help them grow in character and academic attainment. We improve Numeracy, Literacy and Communication Skills whilst reinforcing our core values of Fairness, Self-Control, Good Judgement and Staying Power.

Role Description

We are looking for enthusiastic, collaborative and positive individuals to join our Leadership Programme and become Project Leaders. As a Project Leader you will run a weekly mentoring project at either a primary or secondary school, facilitating the 2-hour sessions alongside other responsibilities. The Leadership Programme is an opportunity to gain and improve your leadership, management and communication skills whilst having a massive impact on the lives of young people. You will be supporting them to raise their aspirations, develop their character, and build their academic attainment and self-confidence. Are you up for the challenge?

Role Details

As a Project Leader you will:

• Spend 2 hours planning and 2 hours delivering your mentoring session each week during term time for 10 - 16 young people and their mentors.
• Manage and support the young people.
• Manage and support the volunteer mentors.
• Attend meetings with school contacts alongside the ReachOut team and provide information to the school when requested by ReachOut.​
• Complete monitoring and evaluation activities to assess project success.​

Please download the information pack for full details about the job role.

Personal Specification

Experience

• Has worked with groups of young people in the range 9 to 16 years old
• Has the potential to take on a leadership role
• Can demonstrate commitment to a cause / activity and has taken an active role in that (e.g. captain of a sports team, president of a society)
• Has professional work experience (e.g. internships, summer placements, etc.) This can include regular voluntary experience but should be positions where you have had responsibility for something, worked to deadlines, worked with others etc.

Skills

• Maths and English skills, (minimum grade C at GCSE or equivalent)
• Communication skills (face-to-face, email, text, phone)
• Good organisation skills (can manage tasks effectively, accurately and in timely fashion)
• Confident in use of MS Word and Excel

Personal attributes

• Passionate about ReachOut’s mission
• Demonstrates ReachOut’s Character Strengths: Fairness, Good Judgement, Self-Control and Staying Power
• Demonstrate good team work skills such as collaboration and delegation
• Open to feedback with a genuine desire to learn and develop personally
• Enthusiastic and energetic
• Excited by challenge
• Prepared to be adaptable and creative
• Positive
• Sociable

Application Instructions

To apply for the Leadership Programme, please visit our website where you can apply. Applicants must ensure they are available to attend a Residential weekend from 4th to 6th September. The residential weekend will be in London. Accommodation, transport from Manchester/Liverpool, breakfast, lunch and dinner on Saturday and breakfast and lunch on Sunday will be provided. Upon completion of the residential training weekend, all Project Leaders will be paid a lump sum of £50.

Application assessments and interviews have been temporarily suspended due to the outbreak of COVID-19. Applicants are encouraged to still apply, however, applications are unlikely to be assessed for a few weeks.

Trustee (Voluntary Role)

Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of sexual and physical abuse, extreme neglect and stunting of their physical, emotional and psychological development. Some children in orphanages will never even learn to talk or walk.

They are looking for a strategic marketing specialist to join their talented and committed Board of Trustee. If you believe that children belong in families, please visit their website to find out more about their work and how you can help them.

Position: Trustee
Location: Board meetings are usually in London
Job type: Part Time, Voluntary role, out of pocket expenses will be paid.
Hours: 1 to 2 days per month

About the company:

Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone who will always look out for them. Children never belong in orphanages. Orphanages don’t protect children they harm them. With your support they can keep families together, reunite families and build new families. Help children grow up in families where they belong. Always families. Never orphanages.

Our client actively encourages equality and diversity and they look to recruit across age, gender, ethnicity and background. They are keen to see a diverse membership of both the Trustee body and Committees as they believe diversity brings them closer to their mission of eliminating orphanages.

Please visit their website for more information about this role and upload your CV and cover letter to their recruitment portal.

You may have experience of the following: Trustee, Voluntary, Youth, Marketing, Marketing Assistant, Marketing Executive, Children, Young People, Charity, Marketing Specialist etc.

Ref: 93021

Volunteer Coordinator

We are excited to announce that we’re hiring a Volunteer Coordinator to join the team. You will work to support our amazing mentees by managing our volunteer mentors as they navigate digital mentoring during Covid-19.

This is a really exciting opportunity to play a crucial role in the growth of the organisation and make a positive impact for children in London as we transition out of lockdown measures. 

About The Kids Network:

The Kids Network supports children at a crucial time in their lives, during the transition from primary into secondary school. We do this by providing them with a volunteer mentor, a young professional from the local community. 

Our model focuses on the individual needs of the child, building confidence and resilience and developing the tools to manage feelings for a positive future. 

London is bursting with young professionals, millennials who want to give back in a meaningful way – we make this possible through mentoring.

The Kids Network provides extensive training, a peer network and social activities to support each other in their roles as mentors.

Job description

Six-month fixed term contract (with the potential to extend)

5 days a week (35 hours)

£26,000 pa

Some weekend and evening work required

As our Volunteer Coordinator you will have an entrepreneurial spirit to effectively deliver our mentoring programme in order to achieve positive outcomes for children. 

About you

We are looking for a highly motivated, personable, strong communicator who is passionate about the importance of mentoring and equality of opportunity. To be successful, you will be solution focused, positive, proactive and a quick learner. 

Experience of developing relationships, supporting volunteers working with vulnerable children and delivering programmes from a charity perspective is essential. 

The Kids Network values fun, commitment and innovation – this is the culture we want embedded throughout the organisation. If you are passionate about connecting for change and share our vision, we want to hear from you.

About the role:

·Uphold our safeguarding principles and processes to the highest standard

·Drive a diverse volunteer recruitment strategy to represent our mentees

·Vet, train and onboard new mentors in line with our safer recruitment practices

·Deliver outstanding volunteer management

·Ensure that administrative tasks are completed in line with process

·Oversee mentors on the Brightside app and track their interactions on our session report database

·Celebrate volunteers in creative and effective ways

·Host monthly mentor meet ups and deliver ongoing training

·Deliver the programme to meet KPIs

·Build and manage strategic relationships with key stakeholders 

·Manage CRM system, ensuring data is kept up to date

·Act in compliance with our policies and processes at all times, ensuring our data is stored and managed in line with GDPR 

·Communicate the successes of the organisation to our supporters through our channels

Essential skills and experience: 

·Track record of managing volunteers effectively - ability to motivate and support volunteers to provide consistent support to vulnerable children 

·Strong attention to detail 

·Experience in following safeguarding processes and foundation level in child protection

·Experience of developing networks and relationships with a wide range of partners, volunteers and stakeholders

·Experience of delivering small to medium-scale programmes from start to finish

·Ability to be solution focused and self-motivating, to work on your own initiative and be accountable for your own work

·Excellent time-management skills and ability to prioritise conflicting demands

·Exceptional communication skills, with the ability to communicate to a range of audiences with impact

·Skilled at delivering engaging training sessions and organising events

·Excellent IT skills with ability to use spreadsheets, emails and databases effectively 

·Non-judgemental, self-motivated, pro-active, compassionate and solution focused

The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check

The closing date for applications is midnight on Sunday 31st May 2020.

To apply please send your CV and a cover letter explaining why you want to work for The Kids Network and why you are right for the role, no longer than two pages, to James Bailey.

CPRE Hampshire, the countryside charity, is searching for a membership and volunteer coordinator. This person should have initiative, people skills, and attention to detail together with a passion for the countryside. We are looking for a self-starting energetic people-person with good administration skills. Based in Winchester, you will report directly to the Chair of the Board of Trustees.

Service Manager (30hrs per week, fixed term for 6 Months with possibility of extension or other employment opportunities)

We are looking to recruit an experienced Service Manager to ensure high standards of quality are maintained during a period of restructuring within Cruse nationally.

You will have experience of management in the voluntary sector and of staff & volunteer supervision.  Your role will encompass all aspects of service management including assessment of training needs, preparation of statistical reports for funders and oversight of budgets.

You must be prepared to work flexibly and provide some cover during mid-week evenings.

We can offer a welcoming environment within a small staff team, with a pool of skilled volunteers and lovely city centre premises.

Cruse Bereavement Care is the largest bereavement charity in the UK. Our mission is to offer support and advice and information to children, young people and adults when someone dies and enhance societies care of bereaved people.

As Cruse is currently undertaking a restructuring, the role will be an initial 6 month contract, with possibility of extension or further employment opportunities.

The closing date for this role is 6 April 2020 with interviews arranged for Thursday16th April 2020

Your application should consist of a CV and covering letter, which outlines your suitability for the role and should be no longer than two pages. 

Cruse welcomes and encourages application from everyone regardless of age, disability, gender, ethnicity, religion ad sexual orientation

An enhanced DBS check will be carried out for this post.

Please note, applicants who are not short-listed will not be contacted.  Therefore, if you haven’t heard by 17th April, you can assume you have not been successful on this occasion.

We are recruiting a Youth Engagement Manager to recruit, train and inspire engaged volunteers to deliver our critical healthcare training programme for young people. You will also lead the development of new and improved teaching content for young people and, alongside the Partnerships Manager, will support the piloting and implementation of StreetDoctors digital delivery.

• Youth Engagement Manager
• £35,000 per annum
• 30 days annual leave (plus bank holidays) and opportunity for flexible working
• London with some travel around the UK
• Permanent, Full Time

About us

StreetDoctors teaches emergency first aid to young people at risk of youth violence so they know what to do if someone is bleeding or unconscious. We do this through our movement of young healthcare volunteers (medics, nurses and paramedics) who train 11-25 year olds to understand the true medical consequences of violence and empower them to become lifesavers in their communities.

About the role

• You will lead on the development and delivery of StreetDoctors volunteer training and leadership programme from recruitment, vetting, induction, training and ongoing monitoring and evaluation – through to retaining their engagement as members of our alumni. This will include the delivery of our annual programme of conference, training, and specialist days to ensure that volunteers have the skills, information and knowledge to run their local teams.
• Line manage the National Volunteer Coordinator who will support you in delivering our volunteer programme.
• Lead on delivering and developing our StepWise programme where young people co-deliver sessions alongside our volunteers
• Implement our newly created Youth Participation Plan to embed the lived experience of young people in all aspects of StreetDoctors work
• You will have central involvement in developing, piloting and rolling out the delivery of StreetDoctors sessions online, building on the work done in response to the Covid-19 pandemic, and ensuring that digital sessions are of a high standard. 
• You will act as a Safeguarding Officer and will work with the Director of Operations and Finance to ensure all safeguarding policies and procedures are followed and that StreetDoctors models best practice in this vital area.

About you

• At least two years’ experience of recruiting, managing and motivating volunteers.
• At least two years’ experience of delivery with young people who have experienced disadvantage and challenge.
• Experience of quality assurance of training delivery.
• Experience of brokering and managing strategic partnerships.
• Understanding of the specific challenges and pressures faced by healthcare students and healthcare professionals.
• Understanding of the complex needs of young people with lived experience of violence and how that may impact their engagement and participation.
• Ability to build relationships with young people that engender trust, respect and confidence.

We are looking for committed and passionate people who are strategic and focused, able to turn vision into action, with excellent people and leadership skills as well as digital expertise. Applications, with a CV must be supported by a covering letter.

Offering a friendly and supportive team, opportunities for professional and personal development, and an excellent benefits package including Simply Health coverage, a work-related clinical supervision allowance, competitive annual leave entitlements and a contributory pension scheme, we are looking for a friendly Volunteer Coordinator looking to develop their career in a fast-paced charity team.

The Forward Trust is a social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction and move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past.

The Role

You will work within our Recovery Support team which offers support to Forward Trust service users. This team is a part of the Recovery Support Department, which also offers the following support: Volunteering, Family work, Apprenticeships and Resettlement.

You will support our employability Mentoring Support Service by overseeing and monitoring the Employment Mentoring Service as well as training, recruiting and supporting Mentor Volunteers.

The Volunteer Coordinator will work with both of our Employment Coaches to deliver mentoring services to Employability Services clients, as well as supporting the Mentoring Programme Coordinator to deliver OCN and NCFE qualifications to Peer Supporters, volunteers and apprentices.

Role Responsibilities for a Volunteer Coordinator:

* Support clients or learners from employability services with their on-going needs
* Support the implementation and development of the employability mentoring or volunteering programmes.
* To recruit, interview, support and review mentors, volunteers and apprentices
* To deliver Training induction and qualifications to Mentors
* Facilitate quarterly reviews and forums and events with Mentors
* Support the Recovery Support Team Leader to develop and implement the Mentoring and Volunteering strategy
* Set individual objectives to implement and achieve strategic objectives
* Build strong relationships with, and make full use of the support offered by, head office functions
* Support the Team Leader with regular service audits ensuring that any issues are escalated and addressed in a timely manner
* Support the Team Leader to write quarterly reports for the trustees reflecting the progress against the department strategy and objectives

Requirements for the Volunteer Coordinator:

* A positive problem-solving approach with the ability to focus on key issues quickly and clearly
* Understanding of the voluntary sector and mentoring programmes
* Experience of supporting clients with their training and employment needs
* Experiencing of coaching, supervising and delivering training and induction to volunteers
* Understanding of and sensitivity to diversity and equality issues.
* Commitment to 12 steps interventions and treatment approach.

Qualifications:

* Level 4 Education and training
* A relevant coaching skills qualification.