Volunteer Manager Jobs
Location: This is initially an in-office role, but following successful progression, will become a hybrid role working between home/ office and presence at outreaches across Bury/ Bolton
Hours: The hours of work will vary, depending on the needs of the role. With advance notice, there may be evening and weekend work. The post-holder is expected to work flexibly.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
The Volunteer, Engagement & Development Manager will sit within our leadership team structure and work proactively with colleagues across CABB, holding primary responsibility for the following key areas:
- Lead on the review, development and implementation of our volunteering programme, while ensuring the inclusion, engagement, diversity, impact and value of volunteers is recognised and celebrated.
- Provide line management to a small team of paid staff who work closely with and support our volunteers and engagement areas of the service.
The postholder will be a dedicated, flexible and quality focused individual who is able to work independently, with minimal supervision.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racially minoritised communities.
To Apply
Please see the job pack attached, which includes full details of the role and person specification.
There closing date is 23rd April 2024, 10am.
Interviews will be held on 30th April 2024.
CV & covering letter accepted
Applications received after the closing date & time, will not be considered.
Please see the job pack attached, which includes full details of the role and person specification. To apply please submit your CV and covering letter
We’re looking an experienced individual to join our Community Fundraising team as Community Fundraising Volunteer Team Leader's covering our London & South Central hub. You will join us working 35 hours per week on a permanent basis and in return you will receive a competitive salary of up to £30,058 per annum plus excellent benefits.
Please note, the successful candidate must be based in or around the South Central (Hampshire, Surrey, Berkshire, Buckinghamshire and Oxfordshire) or London & Middlesex area.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Community Fundraising Volunteer Team Leader is an exciting role for someone with a passion for volunteers who wants to make a positive impact on volunteer experiences. Sitting in the Community Fundraising and Events department within the Marketing and Income Generation Directorate the Community Fundraising Hubs aim to grow local income from a diverse range of products and activities through a volunteer first approach. The community fundraising volunteer team leader is responsible for managing and growing our network of fundraising volunteers, ensuring each volunteer has a positive experience, supporting the growth of community fundraised income and demonstrating the joy and impact of community fundraising and volunteering all for the benefit of cats and kittens in the UK.
What we’re looking for:
- Direct experience of working with volunteers
- Experience in volunteer management/supervision
- Experience in community fundraising
- Experience using a Volunteer Information System
- A flexible approach to working hours and able to attend events which may occasionally fall on evenings or weekends
What we can offer you:
- salary of up to £30,058 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 30th April 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
An exciting opportunity has arisen for an experienced Volunteer Manager to join the Royal Botanic Gardens, Kew (Kew). Volunteers contribute significantly to the delivery of Kew’s mission, supporting all aspects of Kew’s work notably in Horticulture, Science, visitor engagement, schools, community and access programmes and Galleries. We currently count on over 800 volunteers across our two sites - Kew Gardens in west London and Wakehurst, our wild botanic garden in Sussex.
The volunteering function sits within the Gardens directorate in the Learning and Participation department but has an organisational-wide remit, working closely with business areas such as Horticulture, Science, HR and H&S. There is a devolved structure for the management of volunteers with a full time Volunteer Manager and Volunteer Coordinator at the centre with responsibility for delivering the Volunteer Strategy and associated KPIs, policy and procedures. This central resource support is vital for the continued expansion and development of the volunteering programmes in a coherent and equitable way and to a uniformly high level.
The Volunteer Manager will engage with all volunteers, including those under 18 years of age and vulnerable adults. An Enhanced DBS check is required.
About You
We are seeking an experienced volunteer manager who will ensure our volunteers, and staff who coordinate them, have the skills and support they need to confidently and consistently perform their roles to support the implementation of Kew’s Manifesto for Change.
You will manage the central function for volunteers across Kew Gardens and Wakehurst, supporting processes linked to recruitment, selection, induction, training, pastoral care and leavers. You will have excellent knowledge of the UK volunteer sector and understand the legal context of engaging volunteering and how it differs from employment. With excellent IT and administrative skills, you will be experienced in collecting, maintaining, analysing and reporting on volunteer data.
You will be an ambassador for Kew’s volunteers and a visible presence for all volunteers, advocating for them internally and externally. Your strong interpersonal skills will ensure excellent levels of communication with volunteers and staff, and this will include representing volunteers on Kew’s Leadership Forum and chairing the Volunteer Steering Group.
This role is based at Kew Gardens with occasional regular travel to Wakehurst and occasional travel within the UK. There will also be the option of regular home working, subject to operational requirements.
About Us
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi!
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
Hackney Foodbank is looking for a Volunteer Manager to join their team 2 days per week (14 hours).
Purpose and Key Responsibilities:
The Volunteer Manager role is responsible for recruiting, engaging and deploying volunteers into a wide variety of roles across the charity.
- Work with the Warehouse Manager and Food Distribution teams to support the recruitment journey and retention of volunteers. Encourage people to volunteer through a variety of marketing and promotion approaches, including social media and working with our Communications and Fundraising team to develop a strategy for volunteers. Develop, coordinate, and engage a network of around 150 active volunteers. Book and signpost volunteers to relevant and engaging volunteer training sessions. Work with the Warehouse Manager and Head of Food Distribution and Volunteering to resolve any volunteering related issues or complaints. Proactively liaise with the staff team to determine volunteer requirements, select volunteers for the right roles and match them to the right people, considering preferences and restrictions on both sides. Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate. Work effectively to ensure volunteers feel part of Hackney Foodbank. Support the ongoing monitoring and evaluation of our services.
- Gathering volunteer feedback and take appropriate steps for improvement.
- Manage the Assemble platform and implement the annual Peakon volunteer survey, and implement the recommendations resulting from the survey.
- Ensure the wellbeing of the volunteers, including good communication and arranging a minimum of two volunteer events a year.
Skills and Experience
Essential:
- A minimum of three years’ experience of coordinating, managing or supervising a team of volunteers, to deliver a range of service delivery tasks.
- Experience working within the voluntary community and/or charity sector.
- Experience or aptitude to manage and deliver induction and training courses.
- Committed to building an inclusive culture in which all volunteers are valued.
- Ability to work under own initiative with minimal supervision, accuracy and attention to detail and to prioritise workload to meet all agreed deadlines.
- Reliable and adaptable, able to respond to changing priorities
- Ability to deal with information in a confidential manner, respond with sensitivity to the opinions of others and address any issues raised in a fair and consistent manner
- Good standard of written and spoken English, including the ability to write materials without errors in grammar, spelling, or punctuation
- Strong organisational skills; ability to identify all key steps and resources needed to complete a task and to manage a wide range of tasks concurrently
- Ability to work effectively as a member of a small team and maintain communications where members of that team are working different flexible days and hours
- A proactive approach to work with a ‘can do’ attitude
- Calm, professional, pragmatic, reliable and resilient personal attributes
- Computer literacy including ability to use online tools and learn new software with minimal ongoing support, create/edit documents in Word, Excel and PowerPoint, maintain records and produce clear written and oral reports.
- Commitment to the ethos and values of Hackney Foodbank including the extensive provision of services to high professional standards by volunteers, minimising the food bank’s impact on the environment, and the unfailing delivery of advertised services to all visitors equitably, with dignity and compassion.
- Flexibility in terms of working hours according to volunteers’ and Hackney Foodbank’s needs.
- A keen attention to detail and a commitment to achieving high standards in every aspect of Hackney Foodbank’s work.
Desirable:
- Relevant professional qualification
- Experience of using a CRM or equivalent database
Candidates without a covering letter will not be considered.
The client requests no contact from agencies or media sales.
Home-Start is committed to promoting the welfare of families with young children to ensure that they have the best start in life. We are recruiting a Volunteer Manager to develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow. As a volunteer-led organisation, the role of Volunteer Manager is central. The postholder will promote Home-Start in each of the boroughs where we work, seeking opportunities for recruitment within local communities. They will ensure that volunteers receive training, development and supervision to support the families referred us, and that high standards of practice are maintained. They will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.
The work requires a combination of field-based community engagement and training, and regular days in the office which is in Finchley, Barnet.
The client requests no contact from agencies or media sales.
Location: Cannock, Staffordshire. Hybrid working options available.
Contract Type: Permanent
Salary: Up to £42,000 pro rota depending on skills and experience
Hours: 37.5 hours per week
About their organisation
They believe that disabled children should get the better future they deserve. For over 30 years they have provided disabled children and their families with specialist equipment, growing to become the largest charitable provider of essential equipment for disabled children in the UK and the only one offering an emergency response, delivering items directly to family homes within 72 hours. They also run a free, national nurse-staffed helpline.
The role
Our client is recruiting a Volunteer Manager to join the team.
Their strategic plan identifies volunteering as a goal to increase the impact of their work. They want to build on their existing successes and think more strategically about the involvement and engagement of volunteers, to provide a high-quality volunteer experience and make volunteering at their organisation sustainable.
This role will be key in driving forward the organisation's volunteer strategy and help set the direction of where they will focus their energy and resources over the next 3 years. You will build on the amazing contributions of their existing volunteers, ensuring they are supported and recognised, while building their plans to develop their volunteering programme. At its heart will always be their commitment to making sure volunteers feel valued and appreciated.
This is the perfect role for anyone who loves to engage and motivate people, who can develop new plans and see them through, who likes to be ‘out and about’ within the community and at events, and who understands that no two days are the same.
This is an exciting time to join, with lots of opportunities to make your mark and to work with different teams on diverse projects.
Please see the Job Description and Person Specification for further details.
About You
They are looking for someone who
- Is passionate about making a difference for volunteers and helping them to get the best out of the way they engage with them.
- Has significant experience in developing and managing volunteering programmes and best practice.
- Is excited by the opportunity to build new resources and increase the diversity of opportunities and those participating in them.
If this sounds like you – they\'d love to hear from you!
How to apply
- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that they've not answered, please get in touch.
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as they are not able to provide sponsorship for this role.
- Closing date for applications will be 9am Friday 26th April however they may interview as applications come in and may close the application process early if they have a strong field of applicants.
No agencies/sales call please.
REF-213 216
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Manager - £29,000 per annum plus LW (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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An exciting opportunity to shape a startup organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The Volunteer Manager (VM) is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors across the regions, which includes partnership development, online site listing, and matching mentors/mentees, general oversight of mentoring relationships in different programmes, implementation of safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline across the regions, with 5000 new mentors for 2024. This role reports to the Chief Commercial Officer (CCO).
1MM VM’s main tasks include:
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Helping 1MM to scale by sourcing sufficient volunteer mentors who go on to become confirmed matches for high quality mentoring relationships.
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Ensuring mentors coming online have completed the platform mentor training within 1 month, and that this conversion results in sufficient and timely readiness of mentors to meet the needs of programmes with one month’s lead time.
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Providing ongoing support to 1MM’’s Volunteer Providers (eg employer partners), maintaining strong relationships.
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Securing one corporate sponsor per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to mentors.
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Providing a weekly update on various aspects of mentor recruitment, including expected supply, actual registration, and confirmed matching. Share lessons learned on volunteer conversion and matching with the wider team.
For a more detailed job description, please see the job pack attached.
Terms and Conditions:
This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).. We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
Volunteer Administrator
Nottingham, NG7 2SD
Salary: £13087 (FTE £22308) per annum
Location: Nottingham, NG7 2SD
Hours: Part Time, 22 hours per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Volunteer Manager
FareShare Midlands is the region’s largest food redistribution charity, fighting food poverty and hunger by tackling waste. We source good quality food that is surplus to requirements from the food industry. An army of volunteers help redistribute this food to over 500 frontline charities and community groups such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to over 67,000 vulnerable people every week. We also support people through our Employability programmes, enabling them to learn skills and find rewarding work – some for the first time.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The Role
This role will work closely with the Volunteer Manager to coordinate and administrate the daily running of our volunteer programme in the Nottingham area. You will be responsible for the timely collection, processing and updating of all volunteer data for the volunteer teams in your area.
You will also ensure that compliance data such as food hygiene certificates, driving licence checks etc. are completed and recorded within expected timeframes.
The role will involve working closely with the operations teams to ensure that volunteer inductions are completed and site rotas are maintained.
Key duties and responsibilities:
1. Volunteer Administration
· Ensure that all new applications are responded to and processed in a timely and professional manner
· Ensure that all induction paperwork is completed and recorded prior the volunteer starting
· Carry out on site inductions for new volunteers
· Ensure that all volunteer records including contact details are maintained and up to date
2. Volunteer Compliance and Training
· Take appropriate volunteer references within agreed timescales
· Administrate and monitor food hygiene online training for all volunteers
· Ensure that drivers licence checks are completed and recorded
· Support volunteers to get the most out of the training that is available to them
· Coordinate other compliance and training programmes as required
3. Volunteer Systems Management
· Ensure that the National Volunteer Management System is up to date at all times
· Ensure that reporting data for FareShare UK is available as required
· Maintain the active volunteer list for each depot in your area
4. Operational Support
· Support the development and maintenance of depot volunteer rotas
· Liaise with volunteers for the operational team as required
· Support volunteer activities and events
Person Specification - Skills, Qualities & Experience
Essential
· Able to establish and maintain systems and accurate recording of data
· Experience of working with people from a diverse range of backgrounds
· Good communication and interpersonal skills, with the ability to deal with people at all levels
· Enthusiastic and self-motivated with good team-working skills
· Good time management with ability to manage workloads to meet deadlines
· IT literacy, in particular of using Microsoft applications (Outlook, Word, and Excel)
· A commitment to Equal Opportunities and inclusivity
· To subscribe to the ethos, vision and mission of FareShare Midlands
Desirable
· Experience of supporting volunteers
· Experience of supporting adults with additional support needs
· Experience of using volunteer management systems
· An understanding of Food Safety and Health and Safety legislation
· Full clean driving licence and have access to a vehicle so can travel between depots as needed
Values and behaviours
· A commitment to Equal Opportunities
· An appreciation of FareShare Midlands’ mission and vision
· Flexibility of approach and ability to work in a team
· Proven ability to develop and maintain good working relations, with both internal and external audiences
· The roleholder will be required to work flexibly.
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
Closing date for receipt of applications is Thursday 2nd May 2024
The client requests no contact from agencies or media sales.
About you
We are seeking an enthusiastic and self-motivated individual with demonstrable knowledge of developing and implementing new policies and processes to ensure best practice in recruitment, retention and engagement.
You will have a background in HR, and ideally, experience working with or supporting volunteers or communities.
You will need to have good IT skills, with knowledge of Microsoft Office and a CRM or People Management software.
About the role
Reporting to the Head of People, and with support from the Director of Communities and Inclusion, the HR Officer for Communities and Volunteers will:
- Produce volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance.
- Support staff working with volunteers and other unpaid members of the BES communities to embed best practice in the valuing of unpaid contributors.
- Develop and implement, monitor and evaluate processes for a fair and equitable system of volunteer recruitment, benefits, recognition and awards.
- Identify where the gaps lie in the EDI data of volunteers and actively seek to address these.
To find out more about the role, please download the job description and job pack.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
Closing Date: 06 May 2024
Ref 6633
We're looking for a Shop Manager to join our team. This is an exciting new opportunity to lead our brilliant volunteer team in our Allestree shop in Derby, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
Located in Allestree, Derby, our shop is situated in a fantastic community shopping setting. As Shop Manager you'll be leading a small but active volunteer team of around 15, and will play a key role helping to unlock the shop's full potential, including continuing to grow the team and exploring new opportunities for community engagement and building income.
This is a new role working within a shop that is currently volunteer-led and an exciting opportunity to be part of our Retail growth plans as we recruit more Shop Managers to join our team!
About You
You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
- Proven experience leading and inspiring teams
- A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
- A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.
Previous charity retail experience is not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working: On-site – this role will be based in the Allestree shop in Derby. The shop is currently open 6 days per week, and we're looking for someone able to work full-time (5 days per week) including some weekend working.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
We have an exciting opportunity to join our fantastic Knowle (Bristol) team as an Assistant Manager.
Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!
You will have:
- The ability to work collaboratively and consultatively with the Shop Manager
- Ability to lift and carry bags of stock up to 10kg's.
- Be able to lead a team of volunteers and staff
- Ability to delegate and coach staff
- Excellent customer services skills
- The ability to manage time under conflicting priorities
- IT literacy and numeracy skills
Ideally you will also have:
- The ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
What we offer in return:
- A 21 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
Full time (flexible working options available)
Closing Date: 12 May 2024
Ref 6641
We're looking for a Shop Support Manager! This is an exciting new opportunity to join our brilliant team in our Teddington shop in a brand new role, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
This position is for an initial 12-month fixed term contract.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Shop Support Manager, you will provide focused support on defined areas, working alongside the Shop Manager to understand the shop, community, and proposition.
This is an exciting new role with huge opportunity to impact the success of our Teddington shop, and to act as an ambassador for our brand in the local community!
Working closely with the Shop Manager in our Teddington shop, you'll take on a varied role delivering on key areas of work to enable the delivery of the shop's potential. You'll help embed new processes and ways of working that empower the volunteer team to help the Shop Manager drive the shop forward.
From supporting volunteer recruitment, to taking on responsibility for day-to-day operations or leadership of the shop, you'll provide key support and additional capacity to the Shop Manager to enable the shop's continued success.
About You
You will be someone with exceptional project coordination skills, who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
- Project coordination or operations experience within retail or a transferable setting, e.g. community engagement, volunteer management, retail operations etc.
- Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
- A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
- Results driven approach with experience of working to targets.
- Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Previous charity retail experience is not essential. If you have transferable project management experience and are looking for a new challenge, we'd love to hear from you!
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working: This role will be based on-site at our Teddington shop working 5 days / 35 hours per week to include some weekend working.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person.
You will be part of a wider Volunteering team responsible for developing our approach to volunteering and engaging stakeholders and partners through local events, shows, talks etc.
We currently involve approximately 500 volunteers who help raise funds and awareness of RABI within local communities. Most of our volunteers are linked to one of our 40 county committees across England & Wales.
You will take the lead for volunteering across a range of projects including the development and implementation of new volunteering systems and processes and the piloting of a new volunteer ambassador programme. The role also includes the line management of the Volunteering Projects Co-ordinator.
Key responsibilities:
Volunteering systems & processes
- As the lead ‘subject matter expert’ for volunteering, you will lead on the implementation of new volunteering systems & processes across RABI. This includes making decisions to support system development, testing, communications and training for users.
- Work closely with the National Volunteering Manager and the team of Regional Managers, to ensure they are equipped and supported to make best use of the new systems.
- Work with the Head of Volunteering and Volunteering Projects Co-ordinator to ensure the appropriate processes and policies are in place to support good practice and an accessible and inclusive volunteering experience.
- Lead on the evaluation of new systems & processes for volunteering and agree clear recommendations / priorities for future development.
Diversify and expand volunteer offer
- Lead on development and implementation of new volunteer roles – including the introduction of community and corporate ambassadors.
- Work with a range of stakeholders to clarify priorities for future development for new types of volunteering – from flexible, micro roles, to more formal roles such as volunteer ambassadors.
- Develop and agree approach to volunteer recruitment, engagement and development – to support ambassadors and other roles.
- Put in place a clear development plan for ambassadors – including opportunities to come together, collaborate on future content and training etc.
- Manage and evaluate pilots – gathering evidence to inform future development.
Volunteer learning and development
- Understand volunteer learning and training needs and organisational requirements to inform future development.
- Lead the introduction of new learning systems, volunteer portal and content to support volunteer training and development – to ensure volunteers feel supported and we are meeting appropriate safe and legal obligations.
Volunteer communications and recognition
- Work with Head of Volunteering to improve volunteer communication – including volunteer forums and newsletters.
- Lead on improvements to informal and formal recognition of RABI volunteers / county committees – including introduction of long service awards and involvement in national initiatives such as Volunteers Week and Big Help Out.
Team management and leadership
- Work closely with the Head of Volunteering, National Volunteering and Senior Regional Managers to set direction, make decisions and engage the wider team.
- Manage the Volunteering Projects Co-ordinator, setting clear goals and supporting their development.
- Work with the wider Volunteering team and other departments, to support and embed the volunteer journey and good practice in volunteer management.
General
- Comply with RABI’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
- Take responsibility for professional development, working with your line manager to identify training that will support growth in the role.
- Promote the Charity’s work. Attending external meetings and events in agreement with your manager.
- Perform any other reasonable task as required by your manager.
Person Specification:
Essential
- Affinity, understanding and demonstration of the goals and objectives of RABI.
- Project management & leading change – experience of managing projects across an organisation and working with different stakeholders to support change – ideally related to volunteering.
- Volunteer management – very good understanding and experience of volunteering development and management good practice.
- Learning and development – experience of supporting people’s development and confidence through provision of guidance, e-learning.
- Previous people management experience – including setting goals and managing performance.
- Communications & interpersonal skills – ability to engage and build strong relationships with a range of stakeholders through good communications.
- IT & digital systems – experience of using and supporting others in use of CRM and similar systems.
- Be resilient and open to change in a developing department, and able to adapt to those changes.
- A positive and creative approach to work.
- Self-motivated and confident in working both independently and in a team environment.
- Ability to manage time effectively, prioritise workload and plan ahead.
- A full UK driving licence.
Desirable
- Experience of managing and developing a volunteer ambassador programme.
- Experience of using and supporting others in use of MS Dynamics.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Full training and support will be provided for the right candidate.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Programme Manager
Location: Fully remote; preferably in Liverpool/North West England. International candidates working as independent consultants will also be considered.
Hours: Part time, flexible working arrangements (32 hours)
Salary: £39,000 - £44,000 per annum (pro rata) as UK employee. For international consultants: please note that consultancy rates will be negotiable, depending on your country of residence
Reports to: Worldwide Radiology Director
About Worldwide Radiology (WWR)
We are medical experts applying our skills and knowledge to make a difference in the world. We bring together the global community of medical imaging professionals to make the case for diagnostic imaging.
Since 2017, Worldwide Radiology has been steadily growing from a small group of founding UK radiologists with experience of working in limited resource settings to an international team of around 50 long-term volunteers from a range of different imaging and clinical backgrounds.
We support the development of appropriate, high quality imaging services in low and middle income countries; from central teaching hospitals to remote district clinics. We work together with our partners to build the necessary skills and capacity to improve patient care and we aim to increase opportunities for imaging research focused on local or national healthcare priorities.
At Worldwide Radiology, we operate as a tight-knit team committed to flexibility, collaboration, and work-life balance. As a small charity, we value adaptability and a collective approach, often requiring individuals to contribute beyond their defined roles. We believe in a culture of mutual support, where everyone pitches in where needed, picking up various tasks as we go.
Overview
The Programme Manager role will be crucial to the success and development of the charity. You will be responsible for the management and delivery of 3+ Worldwide Radiology projects, operating across Malawi, Ghana and The Gambia.
The Programme Manager will be responsible for quickly grasping the needs of three ongoing projects, steering them toward desired impact, ensuring compliance with donor requirements, and managing risks effectively to bring these projects into shape.
The successful candidate will be responsible for working with key stakeholders, including our volunteers, partners and donors to build and nurture strong working relationships.
They will contribute to seeking out further grant opportunities within the sector, working closely with the rest of the programmes team and the fundraising team.
The key responsibilities of this post are as follows:
(a) oversee the smooth running of our projects;
(b) provide strong, holistic solutions, focused on operational leadership; and
(c) support the overall growth and development of the organisation.
Role-Specific Responsibilities
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Provide overall day-to-day management for WWR projects and WWR volunteers, reporting directly to the WWR Director.
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Oversee the development and operational execution of detailed work-plans and budgets for WWR programme
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Track all milestones and reporting schedules, taking timely action to ensure they are met.
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Develop and deliver project MEAL activities in collaboration with our external MEAL consultant.
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Produce (gather, collate and edit) high quality, timely project progress, annual and donor-specific reports.
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Oversee the management of partnership agreements and contracts in accordance with the donor specific requirements.
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Support the identification and securing of new grant opportunities in collaboration with the programmes and fundraising teams.
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Communicate administrative and technical information to WWR project partners in a timely, sensitive and effective manner.
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Assist team members, volunteers, partners and members of the public with queries, demonstrating tact and understanding when dealing with complex and serious issues, deliver a consistently high and appropriate level of service and support to individuals contacting WWR.
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Assist with recruitment, onboarding, induction and management of both UK and international WWR volunteers.
Qualifications and Experience
Essential
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Educated to degree level or equivalent work experience.
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Experience in grant or contract management in a humanitarian or development environment.
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Demonstrable experience of adhering to principles, methods, techniques and tools for the effective management and administration of programmes and project lifecycles.
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Demonstrable experience of applying monitoring systems and managing budgets.
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Experience of communicating with a wide range of stakeholders.
Desirable
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Experience working in the nonprofit sector.
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An understanding of global health.
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Experience of working across international partnerships.
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Experience in developing and maintaining effective relationships with international funders, analyse their funding requirements, and work with consortium partners.
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Experience of managing a range of programmes at a middle/senior management level.
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Experience in developing and maintaining relations with institutional donors, analysing their funding requirements, and working with consortium partners.
Person Specifications
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Committed to the values of Worldwide Radiology.
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Passionate and committed to equality and diversity.
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Self-motivated with a flexible, collaborative & positive work ethic.
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Demonstrable commitments to high professional and quality standards.
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Appreciation for a lean, straightforward, and structured approach to work, avoiding unnecessary complexity.
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Good attention to detail with excellent time management skills.
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Solution focused attitude, proportionate to the challenge and organisational needs and a drive to support others to emulate the same.
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Excellent communication, interpersonal, relationship building, presentation and analytical skills.
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Ability to take the initiative and work independently while keeping relevant team members fully informed.
Other Requirements
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Applicants must be eligible to work in the UK (please note this does not apply to internationally-based independent consultants)
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Able to travel within the UK and internationally
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Flexible approach to working hours to meet the needs of the service
How to Apply
Applicants interested in this role should send the following attachments by email:
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Their CV (max 2 pages)
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Letter of motivation (max 2 pages)
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The names, contact numbers and addresses of 2 referees (please state if you are not happy for them to be contacted at this stage)
Please send your application by 5pm, 26th April. Interviews will be held remotely w/c 6th May via Zoom.
Please note that the position will commence no earlier than Monday, 1st July 2024.
We actively welcome applications from individuals from ethnic minorities, disabled persons, and other marginalised groups. We believe in the strength that diverse perspectives bring and are dedicated to fostering an inclusive environment where everyone feels valued and empowered to succeed.
Applicants interested in this role should send the following attachments by email:
- Their CV (max 2 pages)
- Letter of motivation (max 2 pages)
- The names, contact numbers and addresses of 2 referees (please state if you are not happy for them to be contacted at this stage)
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes
The client requests no contact from agencies or media sales.