Volunteer manager jobs in greater london
The role
We have had a truly fantastic year as partner to the London Marathon, and we’re seeking our next Head of Engagement, Marketing and Communications to join our fantastic Income and Engagement directorate and build on a momentous period of growth in reach, awareness and engagement for the charity.
We are in transformation and this is the absolutely right time to join us as you will be part of the next phase of growth for our charity and you will get the opportunity to inherit what is already a successful and thriving department with a refreshed and brilliant new bold brand but still with scope for you to come and do more… we’ve only just scratched the surface and you could play a massive part in what we do next!
Read the job description for more exciting info about this role, but in a nutshell…
- You’ll lead marketing and communications strategy and play a vital role in helping us to achieve our ambitious goals of doubling survival and improving quality of life for everyone affected by pancreatic cancer.
- You’ll manage a talented team of marketing and communications experts, and build strong connections across the charity to facilitate exceptional cross-organisational partnership work
- You’ll lead transformational projects to revolutionise our audience experience, seize the potential of new digital developments, and maximise our brand awareness
About You
- You need to have been doing this role at this level or similar and have a great track record of achievement and success – we need you to hit the ground running!
- You will have a wide range of different comms and engagement experience, not just an expert in one field
- You’ll be an inspiring leader, able to motivate your team, peers and partners to reach ambitious strategic goals
- You’ll be a strategic thinker, able to see the bigger picture, prioritise effectively and influence decisions at a senior level
- You’ll be audience-led, with a track-record of acquiring, engaging and retaining mass audiences through strategic marketing and communications and transforming brand awareness
- You have to have a strong understanding of the evolving and digital and social media landscape
- It would also be beneficial if you understand our world and are used to navigating in the complex and often highly sensitive environment of health related causes…
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK), our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Julie Roberts (contact details are on our website's advert).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK, as we are not able to provide sponsorship for this role.
- Please note that there will be a two-stage interview process with the first stage interviews on 29/30 September 2025. Second-Stage interviews will be held on 8 October 2025.
No agencies/sales call please – as a charity, we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Substance Misuse Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Substance Misuse Worker
Location: Catford, Lewisham (Approximately 11 minute walk from Bellingham Station - Thameslink and Southeastern rail services) - The service works across two properties which are located in close proximity to each other. This service has step free access.
Salary: £29,000 (Full Time Equivalent)
Shift Pattern: 22.5 hours per week, Monday to Friday 3 days a week which can be discussed directly with the hiring manager at interview
About the role
We are seeking a Substance Misuse Worker who has a specialism in mental health and substance use to join our team in Catford. You will be based within a 24 hour service which provides enhanced rehabilitation support to adults who have been diagnosed with severe and enduring mental health, who would benefit from an intensive rehabilitation and recovery-focused approach. Within this role, you will provide specialist knowledge and experience to support the wider team and residents to help them to overcome their personal barriers.
You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will be a specialist in comorbidity, supporting the team to achieve positive outcomes for our residents. Some of your duties will include:
- Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
- Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
- Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
- Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
- Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.
About you
We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. Qualifications are desirable if paired with practical experience which is relevant to this role. We look at individual characteristics with the ability to engage with various people who may not want to receive the support, able to build trusting professional relationships, and able to demonstrate resilience, solve challenges, and be proactive. If this sounds like you, take a look at the further criteria:
- Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
- Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
- Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
- A commitment to promoting recovery, harm reduction, and active involvement in care planning
- Ability to apply relapse prevention models to promote sustained recovery and harm reduction
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Enfield VCS in Enfield.
Sounds great, what will I be doing?
In this role, the individual will work as part of a multidisciplinary NHS team—alongside clinicians, social workers, and community partners—to support adults with moderate to severe mental illness. They will hold a caseload of service users, acting as a key point of contact and contributing to care planning, progress monitoring, and discharge support, using the RiO clinical records system. Working collaboratively with service users, they will co-develop person-centred recovery plans that prioritise social goals and community integration. Building strong therapeutic relationships using trauma-informed and strength-based approaches, they will support individuals in achieving personal recovery goals. The role includes helping service users access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. The individual will promote recovery-focused, jargon-free communication, advocate for co-production and integrated care, and liaise with both statutory and voluntary sector organisations to support effective service navigation. They will attend clinical meetings and community events, representing both Hestia and the Community Mental Health Team, while maintaining accurate, timely documentation of all support activities and risk assessments. Safe and ethical practice is essential, including adherence to safeguarding protocols, health and safety procedures, and quality standards. Ongoing supervision, training, clinical oversight, and participation in annual appraisals will also form part of this role.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have an NVQ Level 4 in Care (or equivalent) or at least two years' experience working in a mental health setting. They will demonstrate a strong understanding of mental health issues, recovery principles, and co-production, along with experience collaborating with professionals, services, and community partners. The candidate should have knowledge of care planning, risk assessment, recovery tools, and relevant legislation such as the Mental Health Act. Excellent communication, relationship-building, and group facilitation skills are essential, as is the ability to work both independently and as part of a team in a fast-paced environment. Proficiency in IT systems, including electronic case management tools, is required. The candidate must be resilient, adaptable, and able to maintain clear professional boundaries, with a strong commitment to person-centred, trauma-informed practice. Desirable qualities include lived experience of mental illness or use of secondary care services, peer support training, knowledge of local community resources, and skills in training, mentoring, report writing, presenting, or speaking additional languages.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Senior Statistician
London
£37,734 – £50,391
The Federation of Royal Colleges of Physicians of the UK is seeking to recruit an experienced statistician to provide six-months maternity leave cover.
The successful candidate will be comfortable with all aspects of data collection, management and analysis with proven ability to work both independently and collaboratively within a team. The appointed individual will play a pivotal role in the development of quality processes and managing data to support reporting, research activities and associated publications.
Key responsibilities
- Using good technical skills to explore, manage and report on data, including being competent with a range of data analysis software
- Contributing to the development of Federation systems and processes for quality purposes
- Analysing and presenting findings data in a clear, user-friendly manner
- Delivering data analysis components of the Federation EDI Action Plan and quality management reporting
- Delivering tasks required by the R&D Oversight Group and associated committees
- Contribute to the drafting and presentation of results for external audiences
- Working cross-departmentally and with external stakeholders where required.
Requirements
- Educated to at least degree level or equivalent in a discipline requiring substantive data investigation and analysis techniques, such as mathematics or statistics
- High-level competence in using and applying a range of statistical software packages (particularly R and SPSS) for data analysis and presentation purposes
- Good understanding of statistical theory and limitations of different techniques
- Knowledge of data security, encryption techniques and statutory UK data governance frameworks
- Experience of presenting complex information to suit different audience types
- Good communication and teamworking skills.
About you
The Federation of the Royal Colleges of Physicians, based in the UK with international reach, is a collaboration between the:
- Royal College of Physicians of Edinburgh (RCPE)
- Royal College of Physicians and Surgeons of Glasgow (RCPSG)
- Royal College of Physicians of London (RCP)
Collectively, the colleges represent more than 50,000 physicians worldwide and provides a valuable professional network, with opportunities to share best practice and ongoing educational opportunities. The Federation develops and delivers services to support doctors at every stage of their careers, including:
- continuing professional development (CPD)
- examinations (Membership of the Royal Colleges of Physicians of the UK – MRCP(UK))
- training (Joint Royal Colleges of Physicians Training Board – JRCPTB).
The Research and Development function is responsible for the management, investigation and analysis of qualitative and quantitative data arising from the UK postgraduate medical training and assessment systems. Data is analysed to ensure quality, investigate areas of concern, identify trends and report relevant findings for further discussion, such as via committees, reports, conferences and peer-reviewed journals.
Please note, agency inquiries will not be considered.
Closing date: 15 September 2025
Shortlisted candidates will be notified by: 25 September 2025
Interview date: Expected 29 and 30 September 2025
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
- Experience in working with people with Learning Disabilities and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see the full Job description on website
Job Title: Peripatetic IDVA
Service/Division: Domestic Abuse Services
Reporting to: Mobilisation and Implementation Manager
Direct reports: None
Salary: £26,000 - £32,000 per annum
Hours: 35 hours (1-2 days per week working from home depending on placement)
Location: Various locations across London; including some time spent in Hammersmith
Contract Type: Permanent
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.
Job Summary
Advance delivers nationally accredited, high quality domestic abuse services across London. Advance's domestic abuse services are community based and include local authority commissioned advocacy services, co-located projects in a range of settings such as housing and children’s social care, and specialist projects for victim/survivors with different intersecting needs including children and young people.
As a Peripatetic Independent Domestic Violence Advocate (IDVA), you will provide front line support across Advance’s domestic abuse services, covering vacancies across teams to ensure service delivery remains effective and consistent. You will cover a range of roles all involving advocacy and support of people experiencing domestic abuse; some roles may also involve co-locating with partner agencies, delivering training or undertaking triage and assessment work. Your office location and pattern of work will change depending on your placement however all roles offer the opportunity for some hybrid working.
This role is an excellent opportunity to develop skills, knowledge and experience in a range of settings and would suit someone who is passionate about advocating for victim/survivors of domestic abuse. You will thrive in fast-paced environments and enjoy the diversity of working across a range of roles within different teams. An excellent understanding of domestic violence and its effects on women and children is essential, alongside some past experience working directly with victim/survivors of domestic abuse.
About You
To be successful as the Peripatetic IDVA you will need the below experience and skills:
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge of safeguarding and legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Thursday 11th September 2025*
· Interviews are taking place w/c 22nd September
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
· An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
· Additional days off to celebrate International Women’s Day, and for religious observance and moving home
· Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
· Pension scheme
· Enhanced maternity/adoption provision
· Access to our Employee Assistance Programme
· Employee eye-care scheme
· Clinical supervision for front line staff and first line management roles
· Refer a Friend Scheme - £250 for each referral who passes probation
· Organisation wide away days
· Thorough induction and training
· Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + benefits (including 25 days annual leave, company car and pension)
This roles covers Thames Valley and the surrounding area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link.
Interview dates: Interview Dates to be confirmed.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
Who we are looking for:
We’ve got an exciting opportunity to join our busy Communications team to help shape the stories we share about our work and increase understanding of autism.
Our new Senior Social Media Officer (Professionals) will be responsible for managing the smooth day-to-day running of our dedicated social media channels for professionals.
This new role will focus on leading the development of channels to promote our charity’s training, accreditation, diagnosis and best practice support.
We are looking for someone to create engaging multimedia content and copy, and build and nurture positive community engagement. The successful candidate will work with colleagues to forward plan activity, and develop, schedule and evaluate social media content that communicates the charity’s work in this area to new and existing audiences.
This role will report into the Social Media Innovation Manager.
This is a permanent role, for 5 days per week/35 hours per week. The salary for this position is £30,000 - £32,000 per annum.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
Where you will be working: Homebased
About our application process:
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Location: Hybrid working - Part London office-based and part home working (the post holder will work a minimum of one day a week in the office) or home-based
Salary: £35,225 for London-based or £32,750 for Home-based
Hours: 35 hours per week
Closing date: Tuesday 16 September 2025 at 10.00am
Interview date: Tuesday 23 September on Teams. Please note that there may be a second stage in person on Friday 26 September
This is a full-time fixed-term position for 24 months.
Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.
Who we are looking for
We’re on the lookout for a skilled communicator who’s passionate about creating content that serves and supports the type 1 diabetes (T1D) community.
As Senior Content Officer, you’ll craft clear, useful and engaging content that helps people make informed decisions about their treatment, feel more connected, and understand the impact of the research we fund.
You’ll also help bring the voices of the T1D community to the forefront by sharing stories, insights, and experiences across our digital channels. From day-to-day content planning to writing, editing, and publishing across web, email, social, and media, you’ll be central to how Breakthrough T1D informs, inspires, and grows its reach in the UK.
Experience required
-
Excellent writing and editing skills, with strong attention to detail and ability to tailor tone for different audiences.
-
Solid understanding of digital platforms, especially websites and social media.
-
Confident using a range of tools to create and publish multimedia content such as Canva, Adobe Creative Suite or content scheduling platforms
-
The ability to gather and tell personal stories in a sensitive, creative and engaging way.
-
Experience of working collaboratively with colleagues, partners, or lived-experience voices.
-
Confidence and flexibility in managing multiple deadlines and priorities in a fast-paced environment.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
-
Hybrid working arrangements
-
Flexible working and will consider compressed hours
-
Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
-
Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
-
Season ticket and cycle loan
-
Pension scheme
-
Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
-
Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications


The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Service Delivery Assistant to join the Safer Space Plus team in London, working 18.75 hours a week.
Working from the office one day a week with the remaining hours to be agreed with the successful candidate to include some evenings.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a service delivery assistant you will be:
Supporting the service manager to provide a high quality service to victims of domestic abuse.
Be the initial point of contact for families referred into the service, completing initial risk and needs assessments over the phone
Providing information, advice and guidance to those families you engage with
Maintaining clear and accurate records within our case management system
Working with sensitive, confidential and secure data
You will need:
- Effective verbal/written communication and numerical skills.
- Experience of working in a client focused service area or setting.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Good understanding and knowledge of office systems and business support functions.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
- A team player with a flexible working approach.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an HR Administrator to join a highly regarded not-for-profit organisation. This is a full-time, 12 month fixed-term maternity cover contract based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.
Key responsibilities of the role:
- Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
- Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
- Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
- Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
- Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
- Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
- Support wellbeing initiatives and activities for staff
- Monitor HR and recruitment inboxes, respond to general queries, and process invoices
- Collate monthly payroll data for submission to finance and support key HR processes such as probation reviews and end-of-year activities
Ideal candidate profile:
- Previous experience in an administrative role within a busy team, ideally within HR
- Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
- Excellent attention to detail, organisation, and ability to prioritise effectively
- Strong interpersonal and communication skills, with the ability to work collaboratively across teams
- Proven ability to manage sensitive and confidential information with discretion
- Proactive and self-motivated, with a positive approach to work
- Experience of working in the charity or clinical sector is desirable
- Knowledge of Canva or similar design tools would be an advantage
Location: London (minimum 4 days per week in the office after induction)
Salary: £30,000 per annum
Working hours: Full-time (35 hours per week)
Contract: Fixed-term maternity cover (12 months)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Prospectus are excited to be working exclusively with our client to recruit their new Director of Philanthropy Partnerships to join their team. The organisation is part of a global charity that uses hospital ships to deliver free healthcare to people in some of the poorest countries in the world. Their volunteers work with host nations to improve healthcare systems by training local medical staff and renovating facilities to leave a lasting legacy. Since 1978, They have visited 55 countries, providing services worth more than £1.2 billion.
The UK currently raises £9 million a year to support the charity's operations, benefiting from a diverse base of committed funders and partners. As well as providing financial resources for surgeries, healthcare, education and local partnerships, the UK identifies over 400 professional volunteers with medical, maritime and many other skills to crew the world’s largest charitable hospital ships.
This role is offered on a permanent full-time contract basis paying a salary between £68,000 to £75,000 per annum with flexible hybrid working arrangements at their Stevenage office.
The Director of Philanthropy Partnerships will be a member of the executive leadership team, and they will lead the ambitious Philanthropy team to fundraise from corporate partners, Major Donors, Trusts and Foundations. They will operationalise the three-year strategy, with realistic stretch targets and develop a prospect pipeline, mapping stakeholder and donor relationships. They will develop a personal caseload of donors capable of giving +£100K, over the next three years, building relationships with them and co-ordinating their solicitation and stewardship. The post holder will work closely with the Executive Director to identify key influencers and supporters, to build a strong group of high-calibre ambassadors.
They are looking for someone with demonstrable experience in securing six & seven-figure gifts and providing excellent relationship management. They are looking for a candidate with a strong background in leadership with the charity sector and experience in managing ambassadors and patrons. The ideal candidate will be committed to the values of the charity and understands the cultural nuances of a global organisation.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Community Fundraiser
Job reference: REQ004472
£33,233 a year
London, E15 2GW / Hybrid working.
Permanent 35 hours a week
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information go to our website.
We are looking for a community fundraiser to join Scope at an exciting time.
You will be an important part of a new team, helping to run all areas of community fundraising. You will also work on exciting new projects including “do it yourself” (DIY) fundraising ideas and making sure our supporters and volunteers have a great experience.
The role
As a Community Fundraiser, you will play a vital role in Scope's Community Fundraising team, helping to deliver our strategy and grow our impact. You will support a wide range of fundraising activities, from DIY initiatives to community events, ensuring every supporter feels welcomed, valued and empowered to make a difference.
You will:
· Support the delivery of Scope's Community Fundraising programme, helping to maximise income and future growth
· Assist in developing and delivering inclusive and accessible fundraising activities and products
· Provide thoughtful and responsive stewardship to fundraisers and volunteers, encouraging long term relationships and repeat support
· Monitor trends across the sector and contribute to innovation and product development
· Ensure all fundraising activity is inclusive and compliant with relevant regulations and Scope's internal policies
· Collaborate with colleagues across departments, including Brand and Marketing, Retail and Services, to ensure a joined up and inclusive supporter experience
About you
We are looking for someone who:
· Has experience in community fundraising or a similar role
· Is passionate about creating inclusive experiences and engaging with a diverse range of supporters
· Communicates clearly and respectfully, with the ability to inspire and build relationships
· Is organised, with strong administrative skills and the ability to manage projects to meet deadlines
· Understands the importance of fundraising compliance, accessibility and data protection
· Enjoys working collaboratively and values different perspectives and lived experiences
It would be great if you also have:
· An understanding of the social model of disability and the barriers disabled people face
· Experience working with external agencies or managing inclusive fundraising campaigns
· Familiarity with CRM systems and fundraising software
· An interest in inclusive event management and supporter stewardship
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Application closing date: 17/09/2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Job title: Recovery Worker
Post no: 645
Working base: Luton
Hours: 15 hours / 3 days per week
Working pattern: 10.00 - 15.00 Mon, Wed & Fri
Contract: Permanent
Salary: £23,492.04 per annum FTE (£9,523.80 per annum Actual)
Could you support individuals to gain and maintain mental wellbeing through social and structured wellbeing interventions?
About the Role
This role offers the opportunity to join our service team at Luton. Based at our Wellbeing Centre in Dumfries Street we offer activities and groups throughout the day enabling service users to manage their mental health and move through their recovery journeys. In addition to facilitating a range of groups the role will involve assessing individual’s suitability for the service and signposting to local services and community support where necessary, as well as performing 1-1 meetings with clients periodically in order to assess and create action plans.
The role includes the opportunity to support events in the community to raise awareness of our services and build links with local organisations, as well as supporting volunteer and student placements.
Service Delivery
- Deliver a service and ensure outcomes which support individuals with mental health and wellbeing needs in Luton, in line with Mind BLMK’s agreed recovery model as well as contract requirements and Key Performance Indicators (KPI’s).
- Carry out assessments on individuals’ suitability for Mind BLMK’s services in line with the Access to Service procedure and processes and the needs, priorities and support required by the individual.
- Facilitate onsite activity, drop-in and topic based group sessions. This may include planning of topics that support wellbeing, facilitating informal drop in and discussions, planning and organising activity based sessions including guest speakers and signposting and information sharing about other local services and resources.
- Encourage and support client engagement with Mind BLMK through Guarantor Membership and other opportunities available through Influence and Participation.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on 19th September 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Nights Recovery Worker to play a pivotal role in our Hestia Blackfen Recovery House in Blackfen.
Sounds great, what will I be doing?
During the night hours, a key responsibility is ensuring the overall security and safety of both the building and its service users. This involves regular health and safety checks, monitoring emergency alarm systems, CCTV surveillance, and conducting routine patrols throughout the premises. Staff are expected to co-produce risk assessments, crisis plans, and support and safety plans in collaboration with service users, their families, and professionals to reflect individual needs and circumstances. Providing person-centred support is essential, particularly during periods of crisis or mental health relapse, and includes offering intensive help around substance misuse by promoting harm reduction and safe use. Night staff also support service users in achieving outcomes related to health, economic wellbeing, personal safety, and meaningful engagement, while responding effectively to emergencies and ensuring accurate reporting. Additional duties include caretaking responsibilities such as managing housing issues, completing cleaning tasks as outlined in the rota, and conducting flat checks as necessary throughout the night to maintain a safe and supportive environment.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have demonstrable experience supporting individuals with mental health challenges and complex needs, with a strong preference for those who have worked with people experiencing substance misuse issues. They will possess a deep understanding of recovery-focused approaches and co-production, along with a solid awareness of the social and personal issues affecting this group. The role requires the ability to design and facilitate engaging activities that reduce anxiety, build self-confidence, and support clients in planning and pursuing their own recovery goals. The candidate must be highly motivated, maintaining excellent service delivery and support standards even when managing unpredictable or challenging behaviours. A thorough knowledge of relevant legislation—such as welfare reform, the Care Act, and housing pathways—is essential for supporting clients in crisis. They should be confident in engaging service users in assessments and co-producing, implementing, and reviewing support and safety plans, ensuring all documentation is accurately recorded and regularly audited. Proficiency in MS Office and other case management systems is necessary, as is an understanding of basic building safety and maintenance issues. Strong verbal and written communication skills are required, as well as the flexibility to work evenings, weekends, and bank holidays. Additionally, the candidate must be capable of handling and recording financial transactions, including petty cash, with precision and accountability.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.