Volunteer manager jobs in hatfield, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Training Facilitator
Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. We work in a hybrid way, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services.
Salary: £30,900
Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.
About the role
We have an exiting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture team here at SIG! In this role, you’ll oversee and deliver our specialised training programmes for our staff, residents, participants, and external parties. You'll be at the heart of the full training journey including research training needs, designing and developing training content and delivering sessions both in person and online. No two days are the same.
Some of the key subject areas include:
De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience
In this role, you'll:
- Support all stages of training and learning from research, planning to creating, delivering and keeping training records up to date whilst managing admin
- Have a good understanding of what care staff need to do their jobs well, whilst making a positive experience for diverse groups (staff, residents, external stakeholders)
- Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
- Adapt content delivery styles to suit learners from staff to residents and external partners; identifying skills gaps and implementing feedback for improvement
- Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK
About you
We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self-starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:
- Knowledge and previous experience within similar type of organisation with a similar portfolio of training needs and services
- Ability to manage multiple projects and training schedules, ensuring smooth delivery and evaluation within a fast paced environment
- Knowledge of Equality, Diversity, and Inclusion, being able to apply this to activities and share knowledge and best practice with others
- Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
- Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
- Ability to create an open and safe environment for the full learning experience
- Ability to simplify theoretical concepts to applied learning
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become an Executive Assistant at Peridot Partners! We’re a values-led executive search firm working across the third sector, education and membership sectors, aiming to transform leadership and inspire change.
Location: Hybrid – offices in central London, Nottinghamshire and Staffordshire
About Peridot Partners
Since 2009, Peridot Partners has grown into a respected consultancy known for its dedication to sectors that drive social good.
Placing purpose and quality before profit, we’re a values-led third sector executive recruitment agency transforming leadership and inspiring change with organisations that have a social purpose.
We’re a close-knit team of exceptional people, and we’re proud of developing an ultra-flexible, empowering and fun culture.
We focus on long-term, deep-rooted relationships that bring added value.
We challenge the status quo about what makes good leadership, and this is reflected in our exceptional clients, candidates and close community of change-makers.
We have worked with organisations that want to grow and who appreciate and value good leadership, across the public, third and private sectors. This means we spend our time recruiting people for executive and non-executive roles for leadership teams and boards across education, fundraising and the third sector.
With our values centred around integrity, inclusivity, and collaboration, Peridot offers a unique approach to recruitment—one that builds real partnerships with clients and is both supportive and constructively challenging.
About the role
The focus of the Executive Assistant is to provide professional and efficient administrative support to consultants and ensure accurate record-keeping of client and candidate information. The postholder will support project management, client relations and customer support, manage diaries alongside more general administrative and database duties.
The Business and Executive Support (BES) team work closely to ensure that consultants are supported in the best way possible to achieve great services for clients and candidates.
Who we are looking for
We are looking for ambitious, proactive, and customer-focused individuals with a positive and enthusiastic personality.
You will be highly motivated and organised in providing support to colleagues in a busy and fast-paced environment, with a high level of verbal and written communication skills, and attention to detail. Previous secretarial/administrative experience is desirable.
Benefits
- Flexible and agile working (ideally 2 days per week in one of our offices)
- Employee Healthcare Scheme
- Birthdays off
- Business closure days over the Christmas holiday.
- Celebrations, social and volunteering opportunities and events
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
Animal Equality’s campaigns have driven Parliamentary debates, legal victories, policy shifts, corporate commitments, mainstream media coverage, and inspired thousands of individuals to change their diets.
We are seeking a creative, driven, and strategic Campaigns Coordinator to deliver our current high-impact campaigns with a view to exposing the cruel animal agriculture industries, influencing decision-makers, and mobilising the public to create lasting change for farmed animals.
Working closely with team members, the Campaigns Coordinator will design and deliver imaginative campaigns while working in alignment with the organisation’s wider mission: to end factory farming. The role requires initiative, creativity, tenacity, and a solutions-focused mindset, as well as the discipline to execute projects effectively and professionally.
The Campaigns Coordinator will report to the Campaigns and Public Affairs Manager and work closely with others across our UK and international teams. You will play a key role in coordinating and inspiring volunteers and external stakeholders.
JOB DESCRIPTION
- Campaign delivery: Drive Animal Equality’s high-impact campaigns, bringing the plight of farmed animals into the public consciousness. Plan, coordinate, and implement imaginative and effective campaign actions that influence policy-makers, businesses, philanthropists, and the public. Produce clear, compelling, and engaging campaign resources.
- Stakeholder management: Build and maintain strong relationships with decision-makers, experts, regulators, allied organisations, and members of the public to strengthen campaign outcomes.
- Volunteer mobilisation: Grow and energise our Animal Protectors network through training, regular newsletter communication, and opportunities for online and in-person action.
- Peaceful protest coordination: Organise creative, non-violent demonstrations and direct actions that advance campaign objectives and attract media coverage.
- Research and uncovering malpractice: Conduct desk-based research, including FOI requests and collaboration with academics, to uncover questionable industry and regulatory practices, and inform evidence-based campaigns.
- Uncover scandals through desk-based research: Using Freedom of Information requests, conducting research, working with academics, and liaising with concerned members of the public, support the release of exposés that demonstrate the reality of animal agriculture.
- Media generation: Work with Animal Equality’s Marketing and Communications teams to design noteworthy content, ensure strong campaign narratives, and maximise media exposure.
- Support our digital campaigning work: Work alongside colleagues in our international Marketing and Communication Departments to engage the public through our multi-channel communication strategy. Assist with the development of content for our website, social media, YouTube and other platforms to successfully share plans and updates in relation to Animal Equality’s campaign priorities.
- Project management: Manage multiple projects simultaneously, ensuring deadlines, budgets, and objectives are met.
- Campaign evaluation: Monitor, measure, and report on campaign impact, adapting tactics as needed to ensure effectiveness.
- Policy oversight: Stay informed about relevant political and legislative developments to identify opportunities and risks for our campaigns.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a professional, confident, and resilient campaigner who thrives in a fast-paced environment and is committed to Animal Equality’s objectives. You are adaptable, with excellent interpersonal skills, and a positive outlook. You are curious, creative, and agile, able to think outside the box and solve problems. You can move seamlessly between big-picture strategy and on-the-ground delivery, bringing fresh ideas and relentless energy to every project.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of three years’ experience in campaigning, advocacy, or directly related fields, with a proven ability to design and deliver successful campaigns.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


The role
We’re seeking an innovative Head of Research to join our fantastic Support, Research and Influencing Directorate team and help us improve survival for people with pancreatic cancer.
Currently, pancreatic cancer has a five-year survival rate of just 7% due to late diagnosis and a lack of effective treatments. As our Head of Research, you’ll help us work with leading pancreatic cancer experts to develop an innovative strategy to accelerate research into this devastating disease in the UK. Pancreatic Cancer UK invests around £2.5 million in research each year. You’ll lead on developing and delivering our research programme to ensure we invest this money well and fund quality research that will have an impact.
About You
- You’ll have a strong track record in developing and implementing research strategy that drives impact.
- You’ll take an innovative approach to research activity, learning from others in the community and incorporating new ideas that can accelerate progress in meeting research objectives.
- You’ll have substantial experience in grant award and management processes, including running grant rounds, working with large external committees, governance, peer review, and evaluating the impact of funding schemes.
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role from our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Anna Jewell, Director of Support, Research & Influencing (details are on our website's advert).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that first interviews will be held remotely on 19th September 2025 and second round interviews will be held on 23rd September 2025 at our office in London.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Officer
Contract: Fixed term 12-months contract, Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £33,323 - £34,894 with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Corporate Partnerships Team harnesses the power of the private sector through strategic relationships that raise much needed funds for WaterAid’s life-changing work.
About the role
As our Corporate Partnerships Officer, you will provide critical support across all functions of the Corporate Partnerships Team and work closely with Corporate Partnership Team Managers to drive sustainable change.
In this role, you will:
- Lead on administrative support for the Corporate Partnerships Team
- Support the delivery of high-quality partnerships with corporate partners.
- Support the development of new partnerships with corporate partners.
- Support our private sector engagement work to strategically engage business.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Experience in a charity fundraising, partnerships and/or customer service role.
- Endless drive, enthusiasm and ability to work under own initiative/independently to produce high quality results and meet deadlines.
- Excellent communication skills: written, verbal, presentation and face-to-face.
- Excellent attention to detail and ability to provide excellent customer service and support to companies or individuals at all levels.
- Strong administrative and IT skills – including spreadsheets – and experience of using customer databases (training given).
Although not essential, we’d prefer you to have:
- Experience and knowledge of corporate responsibility/sustainability
- Experience of working or volunteering in the voluntary sector
Closing date: Applications close 12:00 PM UK time on 15th September 2025. Interviews are expected to take place week commencing 22nd September 2025 and 29th September 2025.
How to Apply: Click Apply to complete the pre-screening questions and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Could you lead and manage British Heart Foundation’s (BHF) Medical Technology portfolio to help deliver our vision of a world free from the fear of heart and circulatory disease?
We’re seeking an experience leader to join us as our Head of Product and manage our Medical Technology portfolio, which spans clinical and healthcare solutions, research platforms, and health insight products. This portfolio is delivered through a bi-modal approach—a blend of agile product development and structured project delivery—encompassing build, buy, and partner strategies.
About the role
As our Head of Product, you’ll:
- Own and evolve the Medical Technology product portfolio, ensuring alignment with BHF’s Medical and Technology strategies.
- Lead product strategy and execution across multiple disciplines, and product portfolio.
- Collaborate closely with senior stakeholders in the Medical Directorate to shape and deliver products that support BHF’s mission and medical objectives.
- Be responsible for prioritisation, customer value delivery, communication, scheduling, resourcing, and financial oversight across the portfolio.
- Operate as a key member of the Technology Senior Leadership Team, contributing to strategic planning and cross-functional leadership under the guidance of the Director of Technology and Chief Technology Officer.
About Technology at BHF
Technology is a critical enabler of BHF’s mission. From transforming patient experiences through digital health tools like RevivR and The Circuit, to advancing research through AI and data analytics, our Medical Technology portfolio is at the forefront of innovation.
We’ve established dedicated product teams to ensure consistent access to technology expertise and services, enabling the Medical Directorate to deliver impactful outcomes.
Working arrangements
Please note This is a 12-month fixed term contract, covering family leave, and we'll be looking for candidates to be able to join us as soon as possible.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring:
- Proven experience in bi-modal product and portfolio delivery, ideally within a similarly complex organisation.
- A commercial mindset and strategic thinking capabilities, with a track record of shaping and delivering product strategies.
- Existing Head of knowledge and strong leadership skills, able to manage multi-disciplinary teams and influence senior stakeholders.
- Deep understanding of customer needs, market trends, and emerging technologies in health and research.
- Proficiency in agile methodologies (Agile), product ownership, and translating user insights into actionable product requirements.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be held w/c 1st September, via MS Teams. Second stage interviews will be held in person, at our London office, which will include a presentation element, as well as a chance for you to meet with some key stakeholders this role will work closely with.
How to Apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.

A fantastic opportunity has arisen for a Director of Finance and Services with a Christian membership charity, on a full-time, permanent basis. Due to the values of this organisation, this vacancy is open to practicing Christians only (exempt under the Equality Act 2010 Schedule 9, Part 1). As Director of Finance and Services, you will play a critical role in enabling the necessary resource and support to colleagues to deliver, and also provide advice and guidance as required to the volunteer leaders, including the Board of Trustees, and ensure that the charity operates within its means and in compliance with the laws of England and Wales.
Please note, there is hybrid working in place with this organisation with 2 days per week required in the office.
As Director of Finance and Services, you will:
- Have responsibility for all financial aspects of the charity
- Lead a Team of 5-6
- Lead on strategic and operational planning for the organisation, ensuring effective forecasting, budgeting, reporting and risk management
- Provide appropriate advice to the volunteer Boards of over 60 affiliated local charities in Britain and Ireland, and on an as-needs basis with Provinces worldwide, to ensure compliance with statutory requirements
- Have oversight of IT strategy and implementation
- Provide organisational leadership as part of the Senior Leadership Team
The successful applicant will:
- Have significant demonstrable experience in finance within the charity sector, in a similar role
- Be fully qualified (ACCA, CIMA, ACA etc)
- Have good working knowledge of the Charities Statement of Recommended Practice (SORP)
- Have experience of planning and implementation of process improvement or change programmes
- Have significant demonstrable experience of working at senior level (with Board contribution), contributing and leading on an organisation’s strategic plans
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The essentials …
- Salary: £50,000 - £55,000 per annum, commensurate with experience
- Location: Hybrid, with at least one day per week at Burlington House, Piccadilly, London
- Contract: Full-time, 15 month fixed-term contract (with potential to extend)
- Reporting to: Director of Membership & Development
- Direct reports: None initially
What you’ll be doing …
We are looking for a strategic and proactive fundraiser to lead the launch and delivery of a capital campaign to refurbish our Grade II* listed Lecture Theatre at Burlington House - a flagship project to enhance accessibility, sustainability and the visitor experience at the heart of our historic home.
Alongside this, you will support income generation across a range of charitable programmes, including education, outreach and member engagement, helping to grow both restricted and unrestricted income and strengthen the Society’s long-term supporter base.
This is a highly collaborative role focused on delivery. You will lead day-to-day campaign activity, with particular emphasis on individual giving, donor engagement and external communications. You will also play a key role in building the systems, processes and approaches that will underpin future fundraising success, supporting the Society’s wider ambition to grow income and resilience over the next decade.
This is an opportunity to shape and deliver visible, mission-driven campaigns at a pivotal moment for the Society, contributing directly to our impact, profile and financial sustainability.
Overall responsibilities / requirements ...
- Lead the capital fundraising campaign for the refurbishment of our Grade II* listed Lecture Theatre, driving income growth through individual giving, corporate partnerships and trust funding.
- Generate income to support our education and outreach campaigns, working collaboratively with colleagues in education, outreach and communications to engage a broad range of supporters.
- Shape compelling cases for support and deliver segmented donor communications that resonate with different audience groups.
- Strengthen internal fundraising infrastructure by improving systems, processes and reporting, ensuring the Society is well-positioned for future income growth.
- Support the Director of Membership & Development by preparing briefing materials, contributing to proposals, and identifying prospects for large gifts or grants.
- Manage timelines, budgets, and reporting related to campaign activity.
- Liaise with external suppliers, funders and design/marketing support as required.
What we’re looking for …
Essential
- Proven experience in a senior fundraising role, ideally within a charity, cultural or education focused setting.
- Demonstrated success delivering capital appeals and/or public fundraising campaigns.
- Track record of securing donations from individuals, major donors, companies and/or trusts.
- Experience developing and implementing fundraising strategies.
- Excellent written and verbal communication skills with strong interpersonal skills.
- Organised, self-motivated and able to manage multiple priorities.
- Understanding of establishing individual giving methods, including regular giving, legacy fundraising and digital channels.
- Familiarity with CRM systems (ideally Dynamics 365).
- Knowledge of fundraising regulation, GDPR and best practice in donor data handling.
Desirable
- Experience working on heritage, science or education-related campaigns.
- Experience collaborating with senior stakeholders, volunteers or boards/committees.
- Member of the Chartered Institute of Fundraising.
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
Please head to our website (by clicking the button above) and read the job description in full for instructions on how to apply.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
We regret that unsuccessful candidates will not be contacted. Please let us know if you will require any special provisions to be made should you be called for an interview.
All applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Are you a compassionate and dedicated nurse with a passion for palliative care? We are looking for a Senior Nurse to join our North West London team and make a meaningful difference in the lives of those affected by dying, death, and bereavement.
As a Senior Nurse, you will manage a team of Registered Nurses, Nurse Associates, and Healthcare Assistants, ensuring the delivery of high-quality palliative care services. You will support the Clinical Nurse Manager in promoting a positive working environment and oversee the provision, supervision, coordination, and quality review of clinical services.
Key Responsibilities:
- Provide hands-on care and act as a professional role model.
- Develop and implement best practice initiatives.
- Coordinate patient activity and ensure high standards of care.
- Manage staffing levels, budgets, and resources.
- Lead and support the team, including recruitment, training, and performance management.
- Ensure effective communication with patients, families, and the wider community.
- Participate in clinical governance, audit, and quality improvement activities.
Job Structure : Permanent; Full Time 37.5 Hours/Week
Shifts : 9:00am – 5:00pm Monday to Friday and occasional night shifts.
Salary : Marie Curie Pay Scale Band 6 (aligned with AFC) £38,682 - £46,580 per annum Plus, Enhancements
Based : Hybrid – Primarily home based. There will be occasional requirements to work night shifts at Clayponds Hospital, as necessary and mutually agreed upon.
What we are looking for:
- Registered Nurse on NMC Register with a relevant qualification and experience.
- Experience in caring for patients with palliative care needs.
- Strong time management skills and committed to providing high-quality care.
- Experience in observation and assessment of clinical practice, to determine standards of care
- An understanding of specific needs of patients approaching end of life and in the terminal phase.
- Excellent communication and team-working skills.
- IT literate and able to travel as required.
Marie Curie Benefits Package:
- Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%)
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Help with eyecare cost (T & C’s apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit Hub Discount Scheme
- Life assurance – for all employees
What’s in it for you:
- Annual leave allowance - 27days plus 8 public holidays (pro-rated)
- Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service)
- Marie Curie Contributary Pension Scheme
- Continuous Professional development – (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Life Assurance
- Generous enhancements.
Advert Closes: 4-September-2025
To view the job description, please click
Application Process
To apply, please complete an online application, enclosing your CV and a cover letter that explains how you meet the person specification and why you want to work for Marie Curie.
For more information or an informal chat please contact
Additional InformationThis role will be subject to receiving an enhanced DBS criminal record check.
We reserve the right to close this vacancy early.
Agencies need not apply.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Job Description
Are you a compassionate and dedicated nurse with a passion for palliative care? We are looking for a Senior Nurse to join our North West London team and make a meaningful difference in the lives of those affected by dying, death, and bereavement.
As a Senior Nurse, you will manage a team of Registered Nurses, Nurse Associates, and Healthcare Assistants, ensuring the delivery of high-quality palliative care services. You will support the Clinical Nurse Manager in promoting a positive working environment and oversee the provision, supervision, coordination, and quality review of clinical services.
Key Responsibilities:
- Provide hands-on care and act as a professional role model.
- Develop and implement best practice initiatives.
- Coordinate patient activity and ensure high standards of care.
- Manage staffing levels, budgets, and resources.
- Lead and support the team, including recruitment, training, and performance management.
- Ensure effective communication with patients, families, and the wider community.
- Participate in clinical governance, audit, and quality improvement activities.
Job Structure : Permanent; Full Time 37.5 Hours/Week
Shifts : 9:00am – 5:00pm Monday to Friday and occasional night shifts.
Salary : Marie Curie Pay Scale Band 6 (aligned with AFC) £38,682 - £46,580 per annum Plus, Enhancements
Based : Hybrid – Primarily home based. There will be occasional requirements to work night shifts at Clayponds Hospital, as necessary and mutually agreed upon.
What we are looking for:
- Registered Nurse on NMC Register with a relevant qualification and experience.
- Experience in caring for patients with palliative care needs.
- Strong time management skills and committed to providing high-quality care.
- Experience in observation and assessment of clinical practice, to determine standards of care
- An understanding of specific needs of patients approaching end of life and in the terminal phase.
- Excellent communication and team-working skills.
- IT literate and able to travel as required.
Marie Curie Benefits Package:
- Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%)
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Help with eyecare cost (T & C’s apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit Hub Discount Scheme
- Life assurance – for all employees
What’s in it for you:
- Annual leave allowance - 27days plus 8 public holidays (pro-rated)
- Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service)
- Marie Curie Contributary Pension Scheme
- Continuous Professional development – (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Life Assurance
- Generous enhancements.
Advert Closes: 4-September-2025
To view the job description, please click here
Application Process
To apply, please complete an online application, enclosing your CV and a cover letter that explains how you meet the person specification and why you want to work for Marie Curie.
For more information or an informal chat please contact us.
Additional Information
This role will be subject to receiving an enhanced DBS criminal record check.
We reserve the right to close this vacancy early.
Agencies need not apply.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests.
Mission Without Borders International (MWBI) is a Christian organisation working in six of the poorest countries in Eastern Europe, raising funds through twelve organizations.
We are an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty, always sharing the hope that is found in Jesus Christ. We serve people without regard to their religion or ethnic background.
We want to see lives transformed, across generations, with hope for the future. Consequently, we work with families; with children, living in both communities and government institutions; and with the elderly, who are often the most isolated in poor communities. We journey with them over a five-year period to ensure we develop sustainable solutions and always in partnership with the local Church and a network of Coordinators who live in their local communities.
This is a pivotal moment for MWBI.
Mission Without Borders International is embarking on a season of renewal and growth. We have successfully implemented a new CRM system across our 12 affiliates who are scoped with raising financial and prayer support. The next phase of our systems upgrade will involve rolling out the new CRM system to our 6 field country operations in 2026. And then a new finance system. All of this with the goal of creating dashboards of data which provide real-time insights into the mission’s consolidated financial position and inform strategic decision-making. It is into this exciting new stage of the Mission that we seek a Director of Finance.
You will be a Christian, qualified accountant with proven experience as an international finance leader, having implemented new systems and worked across multiple jurisdictions. Experience of the charity/humanitarian sector and an understanding of the complexities of in-country programme management would be beneficial. You will have an open and servant-hearted leadership style that leads through team building and a drive to see excellence delivered through strong and transparent working relationships. You will be passionate about our vision to reach people for Christ.
This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
This role delivers the charity’s public affairs work, which aims to influence decision-makers to secure change in policy and practice for refugees and people seeking asylum.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 9 September 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why you should join Ella’s…
- You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
- You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
This is an exciting and varied role that encompasses all aspects of our fundraising activity and will support the development of relationships with our individual donors, Trusts and Foundations, Corporate Partners, and Community/Faith Groups. Our ideal candidate will have experience of working in a charity or other related organisation, in a fundraising and / or marketing team, and will bring relevant, transferable experience to apply to this role. You will work closely with the fundraising team to research, steward, and help secure funding and on your own initiative. Your work will play a key role in enabling our mission to help unlock lasting freedom among women who have survived trafficking, exploitation and other forms of violence.
Key Responsibilities
- Support the development of our individual giving programme including the planning and delivery of fundraising appeals and campaigns.
- Ensure donations are promptly acknowledged and recorded on our fundraising database, Donorfy.
- Lead the development of our use of Donorfy to record and report on our fundraising data, and manage donor relationships.
- Support the planning and delivery of key fundraising events including our annual Gala fundraising event.
- Conduct periodic and ad hoc prospect research on previous and prospective funders and identify new funding opportunities under the supervision of the Trusts and Foundations Grants lead.
- Support the Trusts and Foundations Grants lead to maintain a calendar of deadlines and reporting requirements
- Coordinate periodic mail outs to Trusts and Foundations in the small/general category.
- Support the cultivation and stewardship of corporate supporters under the direction of the Head of Fundraising.
- Assist with developing corporate partnership proposals, and other communications including periodic newsletters and social
- Help coordinate volunteer opportunities for our corporate partners
- Provide general admin support for corporate partners and corporate enquiries.
- Build relationships with local community and faith-based groups, providing support and materials for community-led fundraising activities.
- Represent the organisation at relevant events or meetings, when appropriate
- Contribute to team planning, reporting, and income forecasting
- Note take at team meetings and chase actions.
Benefits
- Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.
- We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.
- 28 days holiday, plus bank holidays.
It is intended that interviews will be held remotely during September. Candidates will be invited to interview by email.
If you have queries about any aspect of this role or the appointment process, need additional information or wish to have an informal and confidential discussion then please email us. Please also note that appointment to this role will be subject to a DBS check. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
- We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
- We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
- We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks. Having a criminal record will not automatically exclude applicants.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.
You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:
- actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded
- actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately
- adapting the level of support to individual competence and taking account of the whole team’s needs.
- managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session
PRINCIPAL TASKS AND RESPONSIBILITIES
Supervision
-
Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures.
-
Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys.
-
Manage drop-in sessions at our main office and at external locations
-
Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan.
-
Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work
Quality assurance and training
-
Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met.
-
Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels.
Research, campaigns and partnership building
-
Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data.
-
Contribute to developing partnerships with other organisations to support our advice work.
Other duties and responsibilities
-
Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service.
-
Be alert to funding opportunities and contribute to funding bids and proposals.
-
Demonstrate commitment to the aims and policies of the Citizens Advice service.
-
Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues.
PERSON SPECIFICATION
Essential
-
Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea.
-
If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.
-
Experience of delivering advice across different channels (telephone, in-person, etc.).
-
Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs
-
Ability to prioritise own work, meet deadlines and manage a variety of duties.
-
Good interpersonal and communication skills, verbally and in writing.
-
Proven ability to build relationships with clients, volunteers, staff and partners.
-
Experience of working with, managing and developing volunteers.
Desirable
-
Familiarity with Citizens Advice’s policies, procedures and systems.
-
Experience of formally or informally supervising, mentoring and/or guiding colleagues.
-
Experience in giving debt advice
The client requests no contact from agencies or media sales.
Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:
1. A women only drop-in service
2. An advocacy service
3. An outreach service
We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service.
Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.
Job purpose:
The Head of Services role is critical to leading the delivery of the best possible support to the women who use our services. The Head of Services has lead responsibility for continuous review of the effectiveness of our services and whether they are meeting women’s needs. She needs to be in touch with what is happening in the lives of the women using our services.
We are looking for a strategic thinker who can shape and lead the future direction of our service, ensuring it continues to meet the complex and evolving needs of women affected by sexual exploitation. This person will have the vision to identify what needs to change and the leadership skills to drive that change with confidence and clarity.
They will be an empowering leader, capable of inspiring and supporting a skilled team of support workers and volunteers who are engaged in emotionally demanding work and who rely on strong, compassionate oversight. A deep understanding of the risks faced by the women we support—and a commitment to reducing those risks—must be at the heart of their approach.
§ Closing date: 15 September 2025
§ Interview date: 25 and 26 September
For full job description and application process on our website and below.
The client requests no contact from agencies or media sales.