Volunteer manager jobs in London, greater london

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We are the leading kinship care charity supporting more than 15,000 kinship carers across England and Wales each year. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. They care for more than 141,000 children in England and Wales, double the number in foster care, but feel isolated and need help. By supporting, advising and informing kinship carers, and campaigning together for fairer services, we are changing lives and changing the system. 

Kinship’s peer support and community work, supported by Department for Education funding, helps kinship carers feel connected, less isolated and better supported by building local, carer-led peer support groups and strengthening wider community networks. 

Our delivery model prioritises proactive outreach and sustainable growth through a volunteer model. 

The team works in communities to bring kinship carers together, support and train volunteer group leaders, and grow groups to a point where they are sustainable and independent (ideally within 6 months). Sustainable means able to thrive without direct staff involvement or attendance. A central ‘Hub’ team then provides ongoing remote support, training and connection. 

This role provides the operational grip to plan, deliver and continuously improve this work, while evidencing impact through robust data monitoring, reporting and clear storytelling.

Key responsibilities include:

• Accountable for the set-up, growth and transition of peer support groups to independence supported by the Hub, using clear milestones and support plans. 

• Responsible for ensuring volunteer group leaders have high-quality training, guidance and ongoing coaching to deliver safe, supportive peer spaces. 

• Responsible for embedding strengths-based, trauma-informed approaches and clear boundaries across all peer support activity. 
• Responsible for managing external delivery partners or commissioned provision to support growth in specific communities, ensuring quality and delivery to agreed standards. 
• Accountable for the identification and nurture of new group leaders and volunteers, ensuring groups are welcoming, accessible and inclusive. 
• Accountable for ensuring a proactive outreach approach that builds relationships with kinship carers and local partners, prioritising under-served areas and communities, ensuring that learning is captured and shared across the team to build further confidence and competence in supporting under-served communities (minoritised ethnic kinship carers).

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Essential requirements include:

• Experience leading peer support, community development, volunteering or relational support services at scale. 
• Experience of project management.
• Experience of evaluating the impact of services and projects. 
• Proven track record of growing and sustaining community-based groups or networks, including supporting leaders and volunteers to independence. 
• Experience embedding strengths-based, trauma-informed approaches, with clear boundaries, risk management and inclusive practice. 

Key dates:

• Application deadline: Monday 20 April 2026, 9am
• First interview: Wednesday 29 or Thursday 30 April 2026 (online)

How to apply:

Please apply for the role of Planning and Delivery Manager by sending a CV and cover letter (max 2 pages). The deadline is 9am on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

We are looking for an experienced and enthusiastic Community and Social Value Officer to join our team at Enable! 

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Role Title: Community and Social Value Officer 
Reports to: Community and Social Value Manager
Based: Staff Yard, Battersea Park
Salary: £35,000 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid/Office

Role Overview: 

Reporting to the Community and Social Value Manager and joining the Community and Social Value Team, the postholder will work internally to support Enable services’ community work and externally to develop relationships and build capacity.

Internally, you will be working alongside Heads of Service and managers to support and expand the community work and social impact in services. This includes developing new projects, supporting volunteering, and leading on demonstrating Enable’s social impact in the 
community. Externally, you will develop relationships and partnerships with a wide range of voluntary and community organisations, corporate business and statutory organisations helping to link to Enable’s services and build capacity in the community.

Main Duties/Responsibilities:  

• Supporting Enable Services – working directly with each service to add capacity and expertise to develop and improve Enable’s community impact.   
• Social Value and Impact Measurements – leading the improvement of our social value and impact measurement work, in particular how our services measure impact, using different data collection techniques and developing regular case studies. 
• Developing data capturing techniques to regularly record data and track the organisations social value impact. 
• Volunteering – leading Enable’s volunteering offer including Enable’s staff volunteering programme, Community Enablers. In addition to increase volunteering opportunities across each service including the creation of volunteer roles and being a key resource for centralised support for recruitment, training and volunteer reward and recognition. 
• Community Engagement – developing relationships with local voluntary community sector organisations and understanding local need, challenges and inequalities. 
• Capacity Building – support the development and delivery of Enable’s capacity building support to small charities and voluntary organisations, including advice, funding support, monitoring and working closely with the local voluntary sector partnership. 
• Innovation and research – develop new ideas and initiatives to improve Enable’s impact and ability to connect communities.
• Support Enable’s strategy and ambitions to grow by highlighting our impact, providing case studies, supporting funding applications and tenders.
• Lead the writing and production of the annual Impact Report. 
• Champion community and social value work within the organisation 
• Represent Enable at conferences and events and confidently presenting Enable’s work. 
• Any other relevant duties as described by the Community and Social Value Manager 

Skills and Experience:  

• Excellent written and verbal communication skills
• Experience networking and forming meaningful working relationships, with the ability to motivate and engage staff and relevant stakeholders 
• Understanding of social value and impact measurement. 
• Ability and confidence to build rapport and develop relationships and partnerships 
• High level problem solving and decision-making skills with the ability to prioritize effectively
• Experience working with voluntary groups and an understanding of their challenges. 
• Experience working with volunteers (managing volunteers desirable) 
• Excellent writing skills for a wide range of needs e.g. report writing, newsletters, case studies etc.
• Strategic thinker with the ability to communicate a vision simply and effectively.   
• Ability to work independently and manage own workload.
• Experience in/understanding of local authorities and the community sector
• A passion for community and genuine desire to make a positive impact on the local Wandsworth community  
• Understanding of Enable departments and processes (desirable)

Job Title: Senior Fundraising Manager 

Responsible to: Director of Communications, Engagement and Fundraising  

Salary: £49,271 - £54,766

Location: USPG, 5 Trinity Street, London, SE1 1DB 
 

Hours of work: Full time 5 days per week (35 hours per week) with a minimum of 2 days per week in the London office.  Occasional work outside normal working hours with time off in lieu. 

The package also includes 

• 8% employer pension contribution  

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week 

• Season Ticket Loan 

About Us 

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role 

The role sits within the Communications, Engagement and Fundraising (CEF) directorate and reports to its director. The team serves the needs of the organisation by engaging a range of key audiences through various media channels, volunteer engagement, events and fundraising. The post holder will work in close collaboration with others across the organisation and will enjoy working in an innovative and creative environment.

You will lead the Fundraising team, including Supporter Care, in developing and implementing team plans and strategies to ensure long-term growth and delivering targets.

Working with the Director of Communications, Engagement & Fundraising, the Senior Fundraising Manager will deliver the organisational Fundraising strategy. This will include leading on all USPG fundraising streams including fundraising appeals, regular giving, legacy fundraising, major donors, church engagement, diocesan appeals, trust and foundations, grants and partnerships and any new fundraising products.

You will line manage the Individual Giving Manager and Fundraising Stewardship Manager, supporting their professional development to help achieve annual fundraising targets and objectives.

About You  

You will be responsible for delivering fundraising appeals, products and campaigns, ensuring that supporters go on a meaningful and experiential journey with USPG and become lifelong supporters. You are, therefore, a confident, passionate, organised and creative senior manager with the proven ability to motivate and inspire your team and USPG supporters.

You will bring energy and passion to this role and have the responsibility for delivering on time fundraising activity across the organisation. Your experience will bring our vital work to life in inspiring ways that increase engagement and individual giving, while ensuring that retention and acquisition strategies are in place, regularly reviewed, and continuously strengthened to grow the USPG supporter base. You will bring a freshness of ideas, whilst maintaining operational efficiency, quarterly reporting and inspirational leadership.

You will have the opportunity to shape our direction over the coming years as we seek to amplify our voice to rethink mission, energise church and champion justice. 

How to apply 

Please complete the application form and equal opportunities form and send to the email indicated on the application pack by Thursday, 30 April 2026 

Interviews will take place on Wednesday, 13 May 2026. Shortlisted candidates may be asked to prepare a short task ahead of interview. 

Our commitment to safeguarding 

USPG is committed to promoting the well-being, autonomy and dignity of all, and preventing any type of unwanted behaviour at work. USPG’s Safeguarding policy is available alongside the Job Description for this role. Employees are also required to comply with the Code of Conduct, available through the Staff Handbook for employees.

In addition, all offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal record checks. USPG also participates in the Inter- Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

About This Job

This role provides maternity cover for the First Aid Manager within the Cadet Activity team and is responsible for overseeing the delivery and governance of first aid training across the Army Cadets. The post holder will ensure that first aid provision aligns with national governing body requirements, maintain qualification records on the Cadet MIS, and provide expert guidance to volunteers delivering training. The role also involves acting as an Internal Quality Assessor, supporting syllabus development, and promoting first aid provision both internally and externally. In addition, the position supports national training delivery, quality assurance, and the effective management of first aid activities, ensuring safe, consistent and high-quality training opportunities for cadets and volunteers across the UK.

Essential Skill

· Excellent written and verbal communication skills

· Strong organisational and planning skills

· Ability to build effective working relationships with internal and external stakeholders

· Budget management and financial monitoring skills

· Information gathering, analysis and problem-solving skills

· Ability to provide subject matter expertise and guidance on first aid training and governance

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and the head office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Thursday 16th April 2026.

Interviews will be expected to be held shortly after.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent

GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.

The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.

Please see the attached documents for more information and details on how to apply. 

Timeline 

• Closing date for applications midnight on Sunday 26 April 2026 
• First stage interviews w/c 11 May 2026
• Second stage interviews TBC May 2026

How to apply

To apply for this role, please submit the following documents:

1. An anonymised CV Please remove your name and any other personal identifying details.
2. A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
3. The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.

Please send all documents by midnight on Sunday 26 April 2026 

Your personal statement should address the following three questions:

1. GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have? 
   (300 words max) 
2. Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome? 
   (300 words max) 
3. Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve? 
   (300 words max)

Role: Brand Manager

Location: London and Staffordshire – with choice of where to be based

Contract Type: Fixed term – 14 to 16 months

Hours: 35 hours, full time

Salary: £38,684 to £41,820 per annum (£43,136 to £46,272 per annum if London based)

This is not a “business as usual” brand role. It’s a rare chance to take something truly important and reshape how it’s seen, felt and experienced by thousands of visitors every year. We’re embarking on a full rebrand of a unique national site, bringing it into alignment with one of the UK’s most recognisable and respected brands. As Brand Manager, you’ll be at the centre of that transformation owning the journey from concept through to reality and making sure every touchpoint, from the first digital interaction to the on-site experience, feels cohesive, powerful, and appealing.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll be the person who turns strategy into something people can actually see and connect with. That means building a brand identity that doesn’t just look good on paper, but works everywhere signage, storytelling, campaigns, content, and the physical environment itself. You’ll play a unique role working collaboratively with the central brand and on-site teams, internal and external designers, creatives and production teams to bring it all to life, while keeping a firm grip on timelines, budgets and expectations. Just as importantly, you’ll bring people with you working across teams to embed the brand internally, giving them the tools, confidence and clarity to represent it consistently and authentically.

We’re looking for someone who thrives in this kind of environment where there’s pace, complexity and genuine impact. You’ll bring strong experience in brand development and delivery, with the confidence to make decisions and the attention to detail to get things right. You’ll be just as comfortable shaping the bigger picture as you are getting into the detail of tone of voice or visual execution. If you enjoy working across multiple projects and teams, influencing stakeholders and seeing your work come to life in a real, tangible way, this is an opportunity to lead something special and leave a lasting mark.

The visitor attraction is in Staffordshire; the central team is in London. You will be expected to split your time between locations to ensure you are fully embedded into both teams. There will be an expectation that at key periods that you will spend more time in Staffordshire managing implementation and install on site.

You would be classed as a hub-worker; therefore, the minimum expectation is two days per week working in person at a hub and flexibility for working remotely/at home when not on site. Either location would count as office-based days. On occasion you may be required to work flexibly outside of normal office or opening hours to support the project.

Employee benefits include -

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Private Healthcare

· Enhanced paid maternity, paternity and adoption leave

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: 22nd to 23rd April 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About this role

The Children’s Book Project is a registered charity that directly tackles inequalities in well-being, self-esteem and educational outcomes in childhood by gifting beautiful, contemporary books to young people with very few books of their own. We have now gifted over two million pre-loved, carefully curated books to children across the UK via schools, foodbanks, prisons and women’s groups, ensuring the relevance and appeal of every book we gift.

Join us as Volunteer Manager and you’ll help transform childhoods through book ownership. In this vital role, you will recruit, inspire and coordinate a diverse team of volunteers across three regional hubs, each team charged with running impactful corporate volunteer events. Your energetic leadership will foster a vibrant community, ensuring effective recruitment, training, and retention. If you thrive in a dynamic environment and are passionate about social impact, this is your opportunity to create a best in class volunteer experience and support our wider goals.

Our Volunteer Manager has a very clear remit: to ensure that each of our book sorting events in Birmingham, Leeds and London is fully staffed by motivated and well trained Team Leaders and Volunteer Coordinators and that our wider volunteering needs (occasional drivers, remote volunteers) are met and supported as required.

They will plan and implement an ongoing programme of recruitment and training that takes into account potential attrition and our expanding needs. They will develop and implement initiatives that show our gratitude for our volunteers. And they will play a key role within the charity helping to measure and convey externally the value we place on a high quality volunteering experience.

To read the full role outline please visit our website and submit your completed application form.

Note that CVs are not accepted. Applications accepted until 24th April.

Girlguiding has an opportunity for a highly experienced, strategically-minded digital programme manager (volunteering) to join our strategy & transformation department. As digital programme manager (volunteering), you’ll play a lead role in overseeing and coordinating Girlguiding’s flagship digital volunteering programme. This complex, multi-year programme seeks to transform the end-to-end volunteering journey and deliver a volunteer experience fit for the future. The programme will modernise Girlguiding’s processes, products, operations and technology stack to enable rapid, user-driven innovation across front-line volunteering.

You'll combine exceptional stakeholder management, robust programme delivery expertise, and the confidence to challenge constructively while maintaining strong relationships at executive level. You'll have a proven track record of delivering digital change at scale, navigating ambiguity, and influencing senior leaders with sometimes competing priorities.

About Girlguiding

Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with  us.

Are you passionate about creating meaningful volunteer experiences and strengthening how volunteers are supported and managed? ​

Do you enjoy supporting and developing volunteer leaders, helping them build confidence in leading volunteers and supporting strong volunteer relationships?​

Are you able to use volunteer feedback, insight, data and best practice to develop innovative approaches that improve volunteer retention, engagement and support, helping shape the future of volunteering at Samaritans?

​​

Samaritans is looking for a dedicated Volunteer Experience Advisor to join our dynamic team and help shape the future of volunteering across our network. Our incredible volunteers run more than 200 branches and locations across the UK and Ireland. They offer their time to help to deliver our 24-hour emotional support service to callers in many ways, from answering telephones and emails, to fundraising, generating publicity, administration and finance.

​

About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.

​

About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.​

Contract terms

• £30,000 - £35,000 per annum

• Permanent

• Full time (35 hours per week)

• Hybrid working: Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
• We are passionate about flexible working, talk to us about your preferences
   

What you’ll be doing

• Providing expert advice and guidance to branches and regions on all volunteer management matters.
• Analysing complex or sensitive situations to identify key issues, risks, and appropriate courses of action.
• Developing and delivering initiatives and projects that strengthen and enhance the volunteer experience at Samaritans.
• Drafting clear, well-structured and professional written communications, including reports and formal correspondence.
• Supporting learning, training and resources that build confidence and capability in Volunteer Leaders.
• Contributing to the development and refinement of volunteer policies, processes and guidance.
• Supporting the fair, balanced and proportionate handling and effective resolution of volunteer concerns and complaints
• Identifying themes, risks, and organisational learning opportunities to inform continuous improvement.
• Working collaboratively with colleagues and stakeholders across the organisation.

​You’ll ideally bring:

• Experience working with or supporting volunteer, or advising on people related matters.
• Strong analytical skills and the ability to interpret complex and sensitive situations, producing analysis and meaningful conclusions.
• The ability to exercise sound judgement and take a balanced, proportionate approach.
• Excellent written and verbal communication skills
• Strong project management experience, including the development and delivery or improvement focused initiatives.
• A proactive, solutions focused and improvement-oriented mindset
• Knowledge of principles of natural justice and complaints management, and effective people resolution good practice.
• Experience of providing advice, training or support on volunteering matters.
• Experience and understanding of navigating organisational risk and safeguarding related volunteer matters .
• Report writing and presentation skills.
• Experience in prioritising workloads and working to deadlines with speed and accuracy.

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

​Applications close: Thursday 16th April @ 09:00am

Interviews: w/c 27th April

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

BVSC is looking for a Health & Wellbeing Volunteer Lead to drive the growth and impact of our volunteerled programmes — Bexley Buddies and Digital Champions. 

This role is perfect for someone who enjoys working collaboratively across sectors, developing highquality volunteer programmes, and strengthening relationships with GP surgeries, NHS partners, charities and community organisations. You will play a key role in delivering better outcomes for residents by ensuring volunteers are supported, trained, and empowered to make a meaningful difference across the borough. 

You will lead programme delivery, champion best practice in volunteering, support two staff members, and maintain strong relationships with partners and commissioners. With over 80 volunteers involved, this is a unique opportunity to contribute to boroughwide health and wellbeing priorities while shaping and expanding volunteerled community support. 

Key Areas of Work: 

• Programme Leadership & Delivery: Lead the expansion and quality assurance of volunteerled health and wellbeing programmes across GP surgeries and community settings. 

• Partnerships & Stakeholder Engagement: Build and maintain effective relationships with NHS, VCS and community partners, representing BVSC at borough‑wide health and wellbeing forums. 

• Volunteer Leadership & Workforce Development: Support, coach and manage staff and volunteers to ensure an inclusive, rewarding and high‑quality volunteer experience. 

• Continuous Improvement & Insight: Use feedback, monitoring and evaluation frameworks to strengthen programme effectiveness and drive ongoing improvement. 

We’re looking for an experienced leader with a strong background in community health or wellbeing programmes, partnership working and volunteer management. You will bring excellent communication, problem‑solving and strategic planning skills, along with the ability to support teams and build effective relationships across NHS, voluntary sector and community partners.

If you are proactive, organised and passionate about improving outcomes for local residents, we’d love to hear from you. 

Title: Volunteer Journey Officer

Location: Gilwell Park (Hybrid) or Home-based
Contract: Permanent
Hours: 35 hours per week

Salary:
Hybrid - £33,476 per annum (inclusive of outer London Weighting) - Band E, Level 3 
Homebased - £31,716 per annum - Band E, Level 3 

For a Gilwell-based contract, there is an expectation to attend the office one day per week, plus one additional day per month for collaboration with the wider team.

For a home-based contract, there is an expectation to attend the office approximately once per month.

About the role

The volunteer journey is all about a volunteer’s experience in Scouts - from the moment they join, through how they learn, grow, and feel supported and valued.

In this role, you’ll design, test, deliver and maintain tools and processes that support this journey, including things like joining, local governance and the overall volunteer experience.

Working closely with volunteers and staff, you’ll help us welcome more people from all backgrounds and make sure they have a positive, high-quality experience - so we can give even more young people skills for life.

What you’ll do as our Volunteer Journey Officer

• Help shape a brilliant volunteering experience for over 140,000 volunteers
• Work with volunteers and staff to co-create tools, resources and guidance that really make a difference
• Lead fun and engaging sessions to hear directly from volunteers about what works (and what doesn’t!)
• Test out new ideas, gather feedback and tweak things to make them even better
• Support the rollout of new systems and ways of working across Scouts
• Deliver training, workshops and presentations to help volunteers thrive
• Be a go-to person for questions about the volunteer journey
• Work with teams across the organisation and build great relationships along the way
• Share what we’ve learned so we can keep improving together

Key responsibilities as our Volunteer Journey Officer

• Plan and manage projects that improve the volunteer experience from start to finish
• Create and develop helpful resources, learning and digital tools for volunteers
• Listen to volunteer feedback and use it to shape improvements
• Keep track of how things are going by collecting and looking at data and feedback
• Make sure everything we do is high quality and aligned with Scouts’ goals
• Adapt plans to suit different local needs while keeping a consistent approach nationally
• Support volunteers and staff as new processes and systems are introduced
• Work with a wide range of people, both inside and outside Scouts
• Step in to support the team with other tasks when needed

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59pm Sunday 19thApril 2026

Interviews will be held on Tuesday 28th April 2026 in person at Gilwell Park.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Hours: 35 per week (full time)

Location: Home-based with regular travel across London.

Contract: Fixed term (until 31 March 2027)

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.

About Citadel

Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.

About you

We are seeking to hire an outgoing, confident leader who is skilled and comfortable in building relationships and influencing people. You will be a dedicated, diligent person with experience of leading teams in the homelessness, housing or voluntary and community sectors and passionate about the role of the community in ending homelessness.

About the role

The successful candidate will provide supportive line management to six Coordinators working in North-East and South-East London. They will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.

Volunteer Lead

What is the opportunity

Balance is seeking a persuasive and values based role model to work with its leadership team and operational managers to build the volunteer offer across the charity and its services. This is a part time post based on 25 hours per week based at our offices in Kingston with additional flexibility for home working.

About your values and strengths

You are someone who strengths and values will align with the following attributes:

• Shows independence and can think on their feet to bring new ideas to the table
• See’s volunteers as valued contributors to support the visibility and inclusion of with learning disabilities in our communities.
• Is collegiate and outward facing in their working style.
• Sees problems as opportunities particularly in building you own knowledge and that of others you work with

What you can expect from us

A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do. A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

A commitment to training and professional development to support internal progression in and beyond the charity. Inclusion in and a 3% employers contribution to the charity's pension scheme. Generous annual leave allowance of up to 25 days a year plus bank holidays and an additional day off for your birthday. Access to a range of discount schemes including Blue Light Card Access to the charity's employee assistance programme. Access to travel card loan, and bike to work scheme.

To Apply

Please follow the link to our recruitment site and ensure that you submit both a current CV and supporting statement that addresses the strengths and values set out in the person specification.

We are an inclusive employer

This charity employs and welcomes applications from backgrounds and communities that are widely representative of the SW London communities in which it works.

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.  

This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilising diverse fundraising methods, and building and developing new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to multiple trusts and foundations, but diversified by building new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.

Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.