Volunteer manager jobs in London, greater london
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Team: Community & Events
Location: Homebased living in Scotland, North-East England or Yorkshire
Work pattern: 35 hours per week, flexible working options available and welcomed
Salary: Up to £44,289.75 per annum
Contract: Fixed term until 1st June 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Fundraising Hub Manager:
The Community Fundraising Hub Manager will manage and drive forward the delivery, growth and reach of community fundraising in a defined geographical location. The successful candidate will take ownership and responsibility for the development and delivery of a local fundraising strategy in line with the organisations broader income generation objectives.
About the Community & Events team:
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We sit within the Marketing & Income Generation directorate
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The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats.
What we’re looking for in our Community Fundraising Hub Manager:
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Lives in Scotland, North-East England or Yorkshire
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Significant and extensive experience in Community Fundraising
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Line management experience with track record of developing individuals and leading a team
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Direct experience of working with volunteers
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Experience of producing reports and analysis of activity against KPIs
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
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Application closing date: 20th May 2026
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Virtual interview date: 29th May 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
Contract: Permanent,
Full Time (37.5 hours per week)
Location: London
Salary: £40,512 - £47,377 per annum
Closing Date: Wednesday 20th May
Interviews will be held w/c Monday 25th May
Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Manager to join our Mass Participation & Events team based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
The Sleep Out Manager plays a vital role in managing our flagship fundraising event, Sleep Out. Increased investment from our headline event sponsor, Nationwide Building Society, has enabled the development of a new visual identity and refreshed messaging, so it is an exciting time to join the team and maximise the opportunity.
About you
- Ambitious, highly motivated individual with strong project management skills, and experience of organising fundraising events.
- An excellent communicator, confident in engaging a wide range of stakeholders at all levels and building effective relationships internally and externally.
- Able decision maker with a can-do attitude.
- Flexible, always adapting to changing needs.
- Committed to self-development by engaging with training and continuous learning.
- Proactive, always looking for creative ways of working.
What you’ll be doing
- Responsibility for the successful delivery and growth of the Sleep Out portfolio; comprising a London corporate event, public events in London and Manchester and our ‘Host Your Own Sleep Out’ programme.
- Responsibility for annual planning and budgeting for the Sleep Out portfolio, including financial management, quarterly reforecasting, and delivery against financial targets.
- Leading a cross-departmental working group to deliver the corporate event. Responsibility for the logistics and strategy of the event
- Heading up a team of three, you’ll create a positive and inspiring culture, which empowers team members to achieve their best
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
We operate a hybrid working model, with a minimum of 50% office attendance (typically 2–3 days per week).
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a Sleep Out Manager, click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Fundraising Manager is responsible for delivering Brightside’s fundraising activity with a core focus on grants from trusts and foundations, and major donors. Reporting to and working closely with the CEO, the postholder will forge new relationships with major donors and manage our grant applications to support Brightside to achieve its fundraising targets. The postholder will deliver high quality stewardship across our major donor relationships and act as the key point of contact for all grant activity, working closely with the delivery teams to support funder relationship management and reporting.
The postholder will work closely with colleagues across the organisation to develop clear cases for support for potential funding projects, as well as managing our approach to individual giving and increasing regular donations. The role will involve working closely with the CEO and the trustees, who will provide warm introductions to their networks of potential major donors and support in their stewardship.
Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.
Responsible for:
Trusts and foundations:
- Identify and research trusts and foundations that would support our organisational priorities and funding needs
- Develop high quality, compelling grant applications and cases for support
- Build and maintain a healthy pipeline of funding opportunities
- Lead funder relationship management and deliver high-quality stewardship
- Lead on grant reporting, including monitoring, accountability and opportunities for reapplication
- Working closely with technology and delivery teams to build evidence-based cases for support for key projects
- Ensure clear and effective handover of successful grants to delivery teams, including reporting requirements and timelines
- Attending external events and meetings to support our fundraising strategy and learning
Major donors:
- Identify and research potential major donors whose interests and capacity align with our mission
- Cultivate new donor relationships through targeted outreach, contact mapping, networking and events
- Build and maintain a healthy pipeline of potential major donors
- Develop tailored engagement and stewardship plans approaches for each donor
- Create meaningful opportunities for donors to share insight, experience or sector knowledge and ensure this expertise is valued and acknowledged
- Lead major gift conversations and negotiations, including face-to-face meetings
- Provide high quality, personalised stewardship to major donors
- Identify opportunities to grow or repeat giving through deeper donor engagement
- Deliver exceptional stewardship to major donors
Individual giving
- Maintaining regular contact with donors and potential donors (including our volunteers and alumni) to generate donations
- Maintaining and monitoring our individual giving platforms
- Ensure all donations and supporter interactions are accurately recorded and that donors receive timely acknowledgements
Application instructions
- Submit your CV and one-page cover letter via CharityJob
- Your cover letter should be no more than 1-2 pages and must explain how you meet the essential criteria for the role, with a focus on the items tested in application and clear examples (see job description for the essential criteria)
- You must answer the screening question on the application page
- Applications without a cover letter or screening question will not be considered
- Applications due: 23:30 Wednesday 27 May
- First round interviews (online): 4/5 June 2026
- Final interviews (online or in person) 10/11 June 2026
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Partnerships Manager is responsible for developing, securing and stewarding our partnerships, with a particular focus on the corporate and higher education spaces. Reporting to and working closely with the CEO, the postholder will lead on relationship‑driven partnership development and account management, ensuring partners experience a professional, values‑aligned and impactful relationship with Brightside.
The postholder will steward these partnerships from initial engagement through to renewal, working closely with the Partnerships Lead to support renewals and identify opportunities for deeper partner engagement. The role will involve researching potential partnerships, securing meetings through outreach and networking, generating proposals, and delivering high‑quality ongoing stewardship to partners. In addition to corporate and higher education partners, the postholder will also steward relationships across government and the third sector.
Please note - this role will require extensive travel to London for partnership meetings, events and networking. Our ideal candidate would therefore be based in London or within commuting distance.
Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.
Responsible for
Pipeline development
- Researching potential prospects across the corporate and higher education sectors, including analysis of corporate ESG strategies and university access and participation plans
- Maintaining and enhancing our prospects database on our CRM
- Building and nurturing relationships with prospective partners
- Delivering pitch presentations to prospective partners
- Regular attendance at in-person prospect meetings or networking events to build strong relationships that develop into new partnerships
- Generating proposals that align partner priorities to Brightside’s aims
- Maintaining regular contact with prospects to stay on their radar and keep them up to date with Brightside activity
- Attending regular networking events and relevant contacts to build contacts across sectors
Partnership management and stewardship
- Acting as the consistent relationship manager across the partnership lifecycle
- Stewarding partnerships beyond programme activity, maintaining relationships that reflect partners’ wider goals, values and organisational priorities
- Holding regular partnership check-ins focused on relationship health, strategic alignment and future opportunities
- Ensuring partners feel informed, valued and connected to Brightside’s broader mission and impact
- Working closely with the partnerships delivery team to stay up to date on delivery progress and partner milestones
- Identifying opportunities to deepen or broaden relationships, including multi-year partnerships or expanded engagement
- Delivering a consistent, high-quality partnership experience that strengthens long-term retention
- Attending partner events and conferences where relevant, becoming embedded within their communities
- Working with the Partnerships Lead to prepare for and initiate renewals conversations, including renewals proposals and monitoring
Application instructions
- Submit your CV and one-page cover letter via CharityJob
- Your cover letter should be no more than 1-2 pages and must explain how you meet the essential criteria (listed in the job description) for the role with clear examples, specifically the items tested at application
- You must answer the screening questions
- Applications without a cover letter or screening questions answered will not be considered
- Applications due: 23:30, Wednesday 27 May 2026
- First interviews (online): 4/5 June 2026
- Second interviews (in person, London): 11/12 June 2026
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 25 May 2026
Assessment Day at MSSC NSC: Tuesday 2 June 2026
The Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK. The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers.
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers.
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of managing or supervising a large team
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- Experience of empowering a team to deliver a first-class customer service
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
- Experience developing processes which are targeted at both internal and external audiences
- Experience of leading projects manging change with various stakeholders
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Join Our Team: Volunteering Leader (Enfield and surrounding waterways (Lee & Stort))
We’re excited to welcome a new Volunteering Leader at our London & South East location
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, over a 7 day working pattern. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway.
On-call responsibility
Volunteer Leaders take part in an on-call rota alongside other Canal & River Trust colleagues:
• Approximately 1 week in every 5
• Availability from 4:00pm to 8:00am on weekdays, plus the full weekend
• A Trust vehicle will be taken home during on-call periods to respond to callouts
The Volunteering Leader will be based at Enfield Lock, Ordnance Road, Enfield EN3 6JG. This role involves travel between sites and includes use of a Trust vehicle.
Role Overview
We’re looking for practical, motivated Volunteer Leaders to support our Operations team in keeping the waterways around the upper Lee navigation and the River Lee open, safe and clean.
This is a hands-on, operational role where you’ll lead and support groups of volunteers to carry out essential maintenance and improvement tasks along the canal network. You’ll work closely with our Operations staff, sometimes alongside them, to identify issues and organise volunteer activity to resolve them.
If you enjoy working outdoors, leading people, and making a visible difference to local waterways, this could be a very rewarding role.
Key Accountabilities:
As a Volunteer Leader, you will:
• Work closely with the Operations team to identify where support is needed
• Recruit and organise volunteers to help resolve operational issues
• Ensure volunteers are trained, supported and able to work safely
• Plan and lead volunteer groups to carry out practical maintenance tasks
• Deliver work that supports our purpose: Open, Safe & Clean waterways and towpaths
Typical activities include:
• Painting and site improvements
• Fly-tipping and litter removal
• Vegetation clearance
• Lock maintenance (planned preventative maintenance)
• Minor repairs and hole filling
• Water control tasks
Please note: This is a hands‑on operational maintenance role. While you’ll be working in outdoor environments, the position does not involve gardening, planting projects, or creating habitats such as wildflower areas, planters, or tree planting.
About you
We’re seeking an organised, proactive, and engaging Volunteering Lead to work closely with our Area Operations Manager. In this role, you’ll support and guide a growing community of dedicated volunteers, as well as our internal team, all working together to protect, maintain, and enhance the environment and heritage of our local waterways for residents and visitors to enjoy.
You’ll be confident handling day‑to‑day administration and comfortable leading, motivating, and supporting volunteer groups. A strong focus on safety and a responsible approach are essential.
It would be beneficial if you have experience in:
- Health & Safety processes, including risk assessments and method statements
- Safeguarding
- Practical or maintenance work
- Volunteer coordination or team leadership
Skills & Qualifications
- Experience of working within relevant environment e.g. volunteering, environmental works, customer service operations or maintenance.
- Experience of leading a small team
- Great organisation and prioritising skills
- Effective and engaging communication skills
- Computer literate – with good knowledge of Microsoft Office package
- You will need to be self-motivated, able to work flexible hours to meet volunteering and business needs and communicate well with customers, volunteers and staff at all levels.
- Full UK Manual Driving License - Essential
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Do you have experience in leading operations and developing a quality service?
We are looking for a Service Manager to join our team team in Ealing. This is a well-resourced and dynamic service in which you will lead a team of 2 Coordinators and 9 Outreach & Resettlement workers.
In this role you will focus on combining outreach with clients on the streets and supporting them through placements in temporary accommodation until a suitable home is found. Several additional services are also embedded within the team including Street Legal, an Employment Specialist, and a Homeless Health Nurse – and the team has lots of well-established connections with specialist providers and community organisations locally, as well as having strong relationships with commissioners and local authority partners.
Based in Ealing, West London; the office has roadside parking available & is also well connected on the Piccadilly, Elizabeth and Central line at Boston Manor, Ealing Broadway & Hanwell station.
About you
To thrive in this role you will have a experience or a good working understanding of providing to support to junior managers.
In this role you will be providing management direction and leadership, some team guidance around professional conduct, and a clear drive around getting the basics right and implementing our new outreach model.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Visit our website to apply click the ‘Apply Now’ Button to start your online application form
Closing date: 10am on 15 May 2026
Interview and assessments on: TBC
Job Title: Volunteer Development Manager
Team: People and Culture
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract.
Status: Permanent
*The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way.
We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow.
As volunteering lead, the postholder will play a pivotal part in bringing that vision to life.
You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition.
You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future.
This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve.
The role will report directly to the Head of People Experience.
Key responsibilities
Volunteer Recruitment and Onboarding
· Develop and implement strategies to attract and recruit a diverse pool of volunteers.
· Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.
Training and Development
· Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.
· Provide resources and support to ensure volunteers are equipped to perform their roles effectively.
· Organise workshops, seminars, and training sessions to foster continuous learning.
Volunteer Management and Coordination
· Ensure accurate records of volunteer hours, roles, and performance are maintained.
· Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding.
· Develop and implement policies and procedures for volunteer management.
Volunteer Retention and Engagement
· Design and execute recognition programs to acknowledge and celebrate volunteer contributions.
· Organise events and activities to keep volunteers engaged and motivated.
· Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.
Program Evaluation and Improvement
· Monitor and evaluate the effectiveness of the volunteer program.
· Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.
· Implement changes and enhancements based on feedback and best practices.
Collaboration and Partnership Building
· Work closely with teams to identify volunteer needs and opportunities.
· Build and maintain relationships with external partners and community organisations to expand volunteer resources.
Technology and Data Management
· Utilise technology track and manage volunteer information.
· Maintain up-to-date records and generate reports on volunteer activities and program outcomes.
· Leverage communication tools and platforms to effectively engage with volunteers.
Other
· Undertake such other duties as may be reasonably required of the post
· Engage and proactively develop excellent working relationships
The person
Knowledge, Skills and Experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role:
· Knowledge of the value volunteers add, and the impact they bring to organisations.
· Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.
· Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.
- Knowledge of safeguarding legislation, policies, and best practices.
Skills
This section details the specific abilities and competencies required to perform the job effectively:
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Strategic Thinking: Ability to develop and implement strategic initiatives
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Communication Skills: Excellent verbal and written communication skills
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Interpersonal Skills: Strong relationship-building and influencing skills
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Analytical Skills: Ability to analyse data and use insights to drive decision-making
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Problem-Solving Skills: Proactive approach to identifying and resolving issues
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Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals
Experience
This section specifies the practical, hands-on experience required for the role:
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Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.
Personal Attributes
· Active Listener: Listens attentively to others and values their input
· Collaborative: Values and leverages diverse perspectives and skills within the team
· Adaptable: Able to adjust to new situations and challenges with ease
· Problem Solver: Proactively identifies issues and works towards effective solutions
· Analytical Thinker: Analyses information thoroughly and makes sound decisions.
· Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work
· Mentoring: Willing to mentor and support the development of team members
· Innovative: Embraces new ideas and technologies to improve processes
· Ethical: Upholds ethical standards and integrity in all actions
· Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Organiser (Mobilisation)
Salary: £48,396-£55,644 pa + benefits (We normally offer a starting salary at the start of the range)
Based: Islington, London – hybrid working
Closing date: Tuesday 26th, May 2026
Interview process: Shortlisted candidates will be requested to submit short video between Thursday 28th May and Wednesday 3rd June with interviews taking place on w/c Monday 5th, June 2026
Location: Islington, London. We aim to create an environment where everyone can contribute to the best of their abilities. Our hybrid working approach brings together the benefits of both office-based and remote working in an inclusive way. For this role, you’ll be expected to work from our Islington office at least 40% of the time each week. Reasonable adjustments will be made to support individual needs.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
The Organising team works to build the size, power and diversity of Greenpeace’s volunteer base to win campaigns and achieve our mission, in line with our Organising Principles.
The Organiser (Mobilisation) role is about working with our organisers and campaign teams to identify campaign opportunities and design impactful tactics and then supporting the network to deliver them.
You will achieve this by:
- Designing and delivering the guides, resources, trainings and support structures that enable volunteers to deliver campaign tactics locally, at scale and across the UK.
- Working closely within the Organising Team to make sure we’ve got tactics and ‘on ramps’ for a diverse range of new volunteers, as well as tactics that build leadership and core organising skills.
- Building centralised Volunteer Teams to help deliver support at scale, and build monitoring, reporting and feedback mechanisms so we always know what’s happening, how it’s going and adjusting as we need to.
About you
You’re passionate about Greenpeace’s mission and committed to championing its values, including building a diverse and inclusive organising network. You have a strong interest in motivating, supporting, and developing local leaders, with a focus on growing grassroots power and strengthening community connections. You thrive in a fast-paced environments, adapting quickly to changing priorities, and are comfortable engaging people regularly—whether through calls or in person—to recruit, organise, and train volunteers.
Essential Criteria for Success
- Campaign Mobilisation: experience in mobilising local campaign groups or organisers to take diverse, impactful action to build power and meet campaign goals and objectives.
- Volunteer management: experience building and sustaining volunteer structures at a local and/or national level to create a thriving group that builds volunteers leadership skills
- Strategic Thinking and Problem Solving: ability to think strategically and take initiative to find creative solutions to mobilisation challenges. This includes evaluating progress and quickly adapting if strategies are not meeting ambitious goal
- Effective Project Management and Digital Competence: Candidates need excellent organisational skills and the ability to manage multiple tasks under pressure. They must be competent across digital platforms (like Slack and Zoom) and be able to coach others in their use.
- Alignment with Values and Behaviours: Applicants must demonstrate a commitment to diversity, inclusion, and experience supporting this in a campaign setting
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity:
We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this.
One of our Anti Racism Plan objectives is to proactively achieve stronger representation of people of colour, particularly within leadership positions, and we have recently published ambitious race representation targets.
As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable. If you identify as a person of colour, you can choose to opt in to the Guaranteed Interview Scheme.
We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview. While we fully intend to honour this, exceptionally high application volumes may affect our capacity. If so, we will communicate clearly and keep candidates informed as we continue to learn and improve.
To Apply
For further information including the job description, please download the applicant information pack. Please ensure to save this file to your computer for future reference. Once the job listing has closed you will no longer be able to access it online.
We recommend taking a look at this document that contains top tips for filling out your application, complied by our recruitment team.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
About the Role
This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.
You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.
The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice. Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities.
You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.
The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.
We offer a wide range of employee benefits including:
Excellent annual leave entitlement
Pension scheme
Employee Assistance Programme
Death in Service benefit
Flexible working
Opportunities for training and professional development
Key Responsibilities
Advice Services
• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.
Service Development
• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments
Volunteer Management
• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.
Budgets, Monitoring & Evaluation
• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.
Other
• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) and complete our Equal Opportunities Form found on our website under Vacancies.
Working with partners, we fight poverty and build community by providing access to food, emergency support and impartial advice.



The client requests no contact from agencies or media sales.
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in South West
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
- To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
- To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
- To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
- To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
- To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Team, Events Team, Sports Development Team, Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
- Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevent qualification.
- Intermediate to advanced level of MS work and Excel
- Ability to communicate both through written and verbal
- Full UK driving license as travel will be required for this role
- A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
- A working knoweldge of CRM and digital Event Management Systems
- Experience with building and working with high performing teams
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
Experience:
- Volunteer Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
We are pleased to invite applications for the following opportunity:
Volunteer Coordinator
Hours: 37.5 hours per week
Salary: £38,000 per annum
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services.
We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative.
PLEASE NOTE: This role includes weekend working.
Closing date: Sunday, 10th May 2026
JOB DESCRIPTION: Volunteer Coordinator
TITLE: Volunteer Coordinator
SALARY: £38,000 per annum
HOURS: 37.5 hours per week
BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week.
REPORTS TO: Head of Services
JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1. Volunteer management & development
· Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence.
· Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity.
· Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported.
· Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills.
· Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system.
· Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date.
· Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere.
· Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services.
· Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise.
2. Programme delivery & coordination
· Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health.
· Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate.
· Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers.
· Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate.
· Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery.
· Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme.
3. Outreach & community inclusion
· Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate.
· Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate.
· Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so.
· Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required.
· Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them.
4. Project & financial administration
· Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting.
· Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures.
· Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required.
· Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required.
5. General
· Organize annual volunteer events as agreed with the Senior Leadership Team.
· To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers.
· To contribute content for social media channels, the organisation’s website, and newsletter.
· To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.
· To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations.
NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.
PERSON SPECIFICATION CRITERIA
The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable):
· Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E)
· Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E)
· Experience of planning, coordinating and delivering group activities or community events (E)
· Knowledge of barriers faced by people struggling with substance use and social isolation (E)
· Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E)
· Understanding of safeguarding, confidentiality and trauma-informed practice (E)
· Experience of partnership working with statutory or voluntary organisations (D)
· Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D)
· Experience of delivering presentations or training (D)
· Experience of working collaboratively within a wider staff team. (E)
Knowledge and Skills
· Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.)
· Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital.
· Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
· Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
· Good IT skills, including proficiency in Microsoft Office and internal systems.
Personal qualities:
· The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
· Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
· Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
· Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be clearly valued.)
PLEASE NOTE: We especially encourage applications from individuals with direct or associative experience of a substance use disorder.
Build on Belief, April 2026.
Build on Belief supports people who are struggling with, or are in recovery from their substance use; namely drugs and alcohol.


The client requests no contact from agencies or media sales.
About us
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the Campaigns and Public Affairs Manager role
In this varied and exciting position, you will manage high profile WI campaigns and play a key role in achieving change on key issues affecting women and their community.
The Campaigns and Public Affairs Manager provides essential management of the Public Affairs team and its activities- including campaigning, lobbying, research and policy work- whilst working closely with the Director of Campaigns and Membership to maintain a strategic overview of the department’s work.
You will be responsible for devising appropriate lobbying strategies to achieve our key objectives, responding to governmental policy and consultation papers and supporting the NFWI’s media work in relation to all campaigning and Public Affairs activity.
This role also plays a vital part in managing departmental projects, from the development and implementation of campaign project plans, to identifying funding opportunities and administering budgets.
Hours: Full-time, 35 hours per week.
Location: Hybrid working, with at least one day per week at our London office.
About you
Experienced in all aspects of campaigning and lobbying, with a strong understanding of current affairs and issues across the policy spectrum, you will be adept at taking a campaign from start to finish, whilst developing impactful influencing strategies in a political context. You will be a confident line manager, with experience of supporting and overseeing your team’s performance, development and wellbeing.
The ability to represent the NFWI externally- to civil servants, government departments and external organisations- as well as working closely with volunteers and members at a grassroots level is also key.
An understanding of key policy issues relating to areas such as women’s health or the environment would also be desirable, however your passion for helping the WI achieve its mission by making a difference every day will be the key to your success in the role.
Benefits
In return, we will offer you a hybrid working arrangement, which means a minimum of one day a week in your primary office and the rest worked from home, although you can work up to three days in the office if preferred; 28 days’ annual leave, rising to 30 days on completion of 5 years’ service with the flexibility to take your annual leave in hours; membership of our healthcare scheme; enhanced family-friendly policies; a commitment to employee wellbeing; and more.
How to apply
For further information about the Campaigns and Public Affairs Manager role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 13 May 2026.
First and second-round interview dates: w/c 18 May 2026, with the first round conducted virtually and the second in-person at our London office.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Job Title: Assistant Store Manager
Location: Orpington
Salary: £21,921.20
Weekly Hours: 30
Reference: YMC1196329
Are you an experienced retailer?
Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?
You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our store.
As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.
Why join YMCA England & Wales?
You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.
You’ll also get a package that includes:
- Pension
- 28 days annual leave including bank holidays (pro rata for part time staff)
- Regular salary reviews
- Sick pay (after a qualifying period)
- Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
- Health shield cash plan
This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.
At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.
If you are passionate about improving young lives, this will be the role for you.
As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


The client requests no contact from agencies or media sales.
Do you believe every young person deserves the chance to dream big about their future? At MyBigCareer, that belief drives everything we do.
We're a small but mighty charity supporting young people aged 11–18 from underserved communities across London and the North East, helping them build the knowledge, confidence and connections to thrive in the world of work. Since 2013 we've supported over 20,000 young people through personalised careers guidance, coaching and employability programmes, working alongside schools, corporate partners and a network of more than 300 inspirational volunteers.
The role
This is a dual-focus role sitting right at the heart of how we deliver our impact. You'll lead our volunteer programme nationally; recruiting, training and supporting the coaches and volunteers who deliver our programmes, while also overseeing programme delivery across our London partner schools.
On the volunteer side, you'll manage the full volunteer journey from recruitment and DBS checks through to training, engagement and retention, and act as our organisation's DBS Lead. On the delivery side, you'll coordinate and deliver MyBigCareer programmes in London, acting as a key relationship holder for school partners and ensuring young people receive consistently high-quality careers guidance and employability support.
This is a hands-on role for someone equally comfortable with strategic coordination and direct delivery, who thrives in a close-knit, values-led small team.
About you
You'll bring experience in volunteer management, programme coordination or a similar role, ideally in the charity or education sector. You'll be a confident communicator, a natural relationship builder, and someone who cares deeply about equity and social mobility.
Essential experience and skills include:
- Experience managing or coordinating volunteers, ideally in a charity, education or community setting
- Experience coordinating or delivering programmes or projects with multiple stakeholders
- Strong organisational skills and the ability to manage competing priorities
- Confidence delivering workshops, training or presentations to groups
- Sound understanding of safeguarding principles
- Competent with Microsoft Office, Google Workspace and CRM systems
Desirable:
- Experience in or with schools or education settings
- Experience as or supporting a DBS Lead
- Knowledge of or connections to London communities
- Lived experience of the inequalities faced by the young people we support
Our values
Compassion First. Dream Big. Empower Others. Act with Purpose. It's really important to us that whoever joins us lives and works by these values and is at their best working collaboratively in a small, mission-driven team.
The details
- Salary: £30,000–£32,500 FTE (pro rata for part time)
- Permanent contract, full time (37hrs) or part time (minimum 30hrs) considered
- Hybrid; home-based with at least weekly travel to London and occasional UK travel
- 27 days annual leave + bank holidays + Christmas closure
- Target start date: August 2026
- Enhanced DBS check required
We particularly welcome applications from people with lived experience of the inequalities faced by the young people we support, and from those with existing knowledge of or connections to London communities.
Closing date: 13th May 2026 1st round interviews: w/c 1st June | 2nd round: w/c 8th June
The client requests no contact from agencies or media sales.