Volunteer manager jobs in London, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key details
- Contract: 1-year fixed-term, with potential to extend. 3-month probationary period.
- Hours: 16 hours per week. Candidates must be available Weds 9.00-12.00 and Thurs 15.30–18.30 most weeks, to support project activities. Remaining hours can be worked flexibly by agreement.
- Location: Office and venues in Tower Hamlets, with some home working
- Salary: £29,500 per annum pro rata (0.4 FTE, 2 days per week)
- Start date: From 1 August 2026 (negotiable)
- Line manager: Project & Operations Officer
- Requirements: DBS check. You must already have the right to live and work in the UK.
Who we are
Globe Community Project is a dynamic and growing charity in the heart of East London. Our mission is to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets. Connection is important to us in everything we do.
About the role
We are seeking an organised, dynamic and people-focused Volunteer Coordinator to lead volunteering across both our programmes. This role will supporting and coordinate volunteers across
- Touching Safe Ground – supporting women and children seeking sanctuary.
- Well Old – supporting older people experiencing loneliness and isolation.
You will support our established volunteer team within Touching Safe Ground, and develop volunteering opportunities within Well Old. This role is responsible for recruiting, coordinating, supporting and developing a diverse team of volunteers who make our sessions and activities possible.
You will help ensure that volunteers have a positive, rewarding and meaningful experience, while enabling Globe Community Project to deliver high-quality support to participants. This is an exciting opportunity for someone who enjoys building relationships and using their great admin skills to create opportunities for others, helping volunteers develop their skills, confidence and sense of belonging.
What you’ll do
- Coordinate volunteer availability for both of our projects, including weekly Touching Safe Ground sessions.
- Recruit new volunteers through social media, volunteering websites, local university liaison and community outreach.
- Act as the first point of contact for volunteering enquiries, manage applications, conduct interviews, and manage references and onboarding requirements
- Build and maintain effective partnerships and referral pathways with organisations, universities and community groups, including including universities, faith organisations and community groups across East London.
- Ensure all volunteers complete appropriate DBS checks, Volunteer Agreements and any other required safeguarding processes.
- Deliver volunteer inductions and provide practical training, supporting the learning, development and wellbeing of volunteers, and identifying any further training needs as they arise.
- Network and conduct desk research to identify wellbeing, learning and CPD opportunities for volunteers, particularly those with lived experience of migration or seeking sanctuary.
- Administer volunteer travel expenses and maintain accurate records on shared systems.
- Attend sessions regularly alongside volunteers to build relationships, provide support and understand their experiences.
- Maintain regular communication with volunteers and respond promptly to questions and concerns.
- Organise volunteer thank-you events and other opportunities to recognise and celebrate their contributions.
- Monitor and report on volunteer numbers, recruitment, retention, successes and challenges.
- Attend relevant staff meetings as required.
- Report safeguarding concerns immediately and follow organisational safeguarding procedures.
What we’re looking for
Essential:
- Demonstrable experience coordinating, managing or supporting volunteers, interns or staff.
- Excellent organisational, time management and prioritisation skills
- Strong interpersonal and relationship-building skills.
- Experience recruiting, onboarding or coordinating volunteers, interns or staff.
- Confidence in working with people from diverse backgrounds.
- Strong administrative skills and attention to detail.
- Ability to work independently and use initiative.
- Good written and verbal communication skills.
- Confident using email, spreadsheets and maintaining accurate records.
- Commitment to safeguarding, promoting the welfare of children and adults, protecting confidentiality and personal data.
- Warm, inclusive and supportive, committed to helping others succeed.
- Commitment to the values and mission of Globe Community Project.
Desirable:
- Experience working within the charity, community or voluntary sector.
- Experience supporting refugees, asylum seekers, migrants, older adults on low incomes, or other marginalised communities.
- Knowledge of volunteer management best practice.
- Experience of using CRM systems.
- Experience organising events, training or community activities.
- Speaks a community language.
- Experience using social media or digital platforms for recruitment and engagement.
Equal Opportunities
Globe Community Project is committed to building a diverse team that reflects the communities we serve. We particularly welcome applications from people with lived experience of migration and seeking sanctuary.
What we offer
- Salary £29,500 per annum (full-time equivalent). This role is 2 days per week (16 hours, 0.4 FTE), giving an actual salary of £11,800 per annum.
- 30 days’ paid holiday plus bank holidays, pro-rata, increasing after 5 years’ service.
- 10% employer pension contribution through our NEST scheme.
- Employee health insurance following successful completion of probation period.
- Hybrid working with some home working.
- A supportive, diverse and mission-driven team.
- Opportunities for training and professional development.
We are a Buddhist-inspired charity working to benefit the local community, while putting our values into practice.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Breathe Cities Programme Coordination & Reporting Manager
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Breathe Cities Programme Coordination & Reporting Manager
The Clean Air Fund is looking to recruit a Breathe Cities Programme Coordination & Reporting Manager to join their team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.
Under the supervision of the ED of Breathe Cities, and working closely with the funders relations team, the purpose of this role is to build and maintain strong, trusted relationships with Breathe Cities’ funders and partners, ensuring a consistently high level of engagement and satisfaction. The role leads the provision of clear, structured and timely information, reporting, data and insights, while acting as the central point of contact for the funder.
The role coordinates processes for donor reporting, and ensure information and communications flows to our donors and partners in an appropriate way.
What We’re Looking For
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Excellent writing and communication skills.
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Confident in dealing appropriately with a wide range of stakeholders, including senior managers, funder programme officers, and other donor organisation staff.
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Skilled communicator, in oral and written form.
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Ability to quickly assimilate and understand complex information and to communicate this in a clear and structured manner adapted to a funder.
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Adept at managing projects, highly organised, with the ability to manage multiple priorities and deadlines to meet agreed objectives.
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Experience in information management and coordinating internal communication.
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Ability to represent the Clean Air Fund credibly with range of external audiences, including senior donors and grantee partners.
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Able to respond quickly to requests for information and project updates
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Demonstrable experience writing externally-facing reports.
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Formal experience in a fundraising or partnerships environment.
For more information on this role, as well as the full person specification please see the job description
- Closing date – 22nd June 2026
- Salary – £63,500
- Type of employment- Fixed-term contract until June 2029
At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.



We are looking for an experienced National Operations Manager, to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future. The key areas of focus include:
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Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.
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Relationship Management: To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
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Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internal title: Citadel London Manager
Location: London, Greater London (hybrid - office 2 days a week and regular travel across London)
Salary: £48,365 per annum (inclusive of London weighting)
Hours: 35 per week (full time)
Contract: Fixed term (until 31 March 2027)
Closing Date: 4 July - please note that we retain the right to close applications early if we find the right candidate, and will be interviewing on a rolling basis.
About the role
As Project Manager, you will provide supportive line management to six Coordinators working in North-East and South-East London. You will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.
About you
You will be a confident leader who is skilled and comfortable in building relationships and influencing people, and passionate about the role of the community in ending homelessness.
Essential skills include:
- Experience of managing teams in the homelessness, housing or voluntary and community sectors
- Strong relationship building skills
- Ability to motivate and support staff and volunteers
- Excellent communication and organisation skills
About Citadel
Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
The client requests no contact from agencies or media sales.
Regional Volunteer Team Lead- Midlands and Yorkshire
CSSC
Remote
£33,000.00
Full-time
Permanent
Membership Organisations
Job description
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Midlands and Yorkshire
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
- To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
- To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
- To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
- To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
- To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing and Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
- Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
- Intermediate to advanced level of MS word and Excel
- Ability to communicate both through written and verbal
- Full UK driving licence as travel will be required for this role
- A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
- A working knowledge of CRM and digital Event Management Systems
- Experience with building and working with high performing teams
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
Experience:
- Volunteer Management: 3 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Do you consider yourself to be a volunteer programme professional that understands and is knowledgeable enough in volunteering best practice to teach others? Are you able to demonstrate leadership experience?
An opportunity is available to join a well-established large London focused community charity. You will be leading two officers as the Volunteer Manager, supporting and developing volunteering across a city borough to strengthen communities.
The role:
As Volunteer Manager, you will lead the training and capacity building of organisations to build volunteer management best practice in their operations and work with partners to align services. Oversee your project team, including division of responsibilities and tasks. Support the Programme Manager to manage client / funder relationships, including meeting attendance where required, collating impact data and drafting funder reports. Manage project budgets and financial reporting.
Essential criteria
- Knowledgeable in volunteering best practice
- Experience coordinating or managing a volunteer programme
- Track record in onboarding and training volunteers
- Strong team leadership coordination and person management skills
- Natural relationship builder and excellent communication ability
Salary: £33,000 - £35,000
Contract: Fixed term, likely to extend
Closing date: 4th June
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
To improve and strengthen the organisation’s volunteering programme by putting clear policies, systems
and processes in place, so managers can confidently recruit, welcome, support and keep volunteers in
their own teams.
To develop our volunteering offer by strengthening volunteer recruitment, support and retention, while
increasing the diversity of our volunteer pool and removing barriers to participation for underrepresented
communities. This includes support managers to create meaningful, accessible opportunities that reflect
the communities we serve.
To ensure volunteers are effectively integrated across organisational services, providing valuable support
to staff teams and enhancing service delivery. The postholder will promote a positive culture of
volunteering, ensuring volunteers feel valued, included and well supported.
There will be a lot of opportunity to make your mark, deliver change and support a very willing and
enthusiastic team to develop together. We’ll expect a great deal of you but in return you’ll be well
supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
The client requests no contact from agencies or media sales.
Wimbledon Guild is a community charity offering practical help and support, so
that no one in Merton has to face life’s challenges alone. Whether money’s tight,
someone is feeling low or overwhelmed, or they’re looking for new friends and
activities locally, we’re always here.
At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting
and connecting with people of all ages, backgrounds, and experiences across Merton.
Their support is truly invaluable, and we’re looking for a Volunteer Programme Manager to
help us continue creating an inclusive and forward-thinking volunteering culture.
In this role, the Volunteer Programme Manager will collaborate with six internal departments
as well as our Marketing and Communications team to champion best practices in volunteer
management.
The role involves overseeing recruitment, training, supporting, and supervising our incredible
volunteers, making sure they feel empowered and valued every step of the way.
In return, Wimbledon Guild offers a welcoming and supportive working environment with
opportunities for professional development.
Wimbledon Guild is a community charity in Merton offering practical help and support, so you’ll never have to face life’s challenges alone.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£11,158 for 12 hours a week (FTE £32,544 pa) + benefits
We’re looking for a dedicated and organised Community Manager to oversee the day‑to‑day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.
What you’ll do
As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.
What you’ll need
- Experience in housing management and working with older people.
- Strong interpersonal and customer service skills, with clear written and verbal communication.
- Good IT skills, including Microsoft Office, and strong administration abilities.
- Knowledge of health and safety compliance and understanding of care and support needs for older people.
- Ability to manage budgets and work independently while building positive relationships with stakeholders.
An enhanced DBS check is required for this role.
Please note: This is a part-time role of 12 hours per week, with flexibility to work across Monday to Friday to suit your schedule.
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 30 days’ annual holiday, plus bank holidays (pro rata)
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Please read before applying:
- You must have the right to work in the UK; we are unable to provide visa sponsorship.
- We reserve the right to close this advert early if we receive a high volume of suitable applications.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 16th June 2026 at midnight.
Interviews will be taking place in person at Bheno Ka Ghar, E12 Wednesday 24th and Thursday 25th June 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
Slade Gardens Community Play Association is a small registered charity that operates a 1.25-acre staffed adventure playground in the heart of Lambeth. Our open-access service welcomes children and young people aged 0-21, providing them with the freedom to come and go independently while enjoying a diverse and stimulating play environment designed to support exploration, creativity and development.
About the Role
This is a genuinely hands-on, hybrid role. In this small organisation, one person will carry operational playwork leadership alongside fundraising, safeguarding, finance, governance, line management and community partnership. If you’d love being out in the playground itself as much as building the plans and partnerships that keep it thriving, we would like to hear from you.
Please see attached the full job description.
Please send your CV together with a supporting statement (maximum two sides) addressing the essential criteria. Informal enquiries and visits are warmly encouraged — please get in touch.
Our process has two stages:
1. Application: CV plus a supporting statement no longer than two sides.
2. Interview: a panel conversation and a short, scenario-based discussion, plus an informal visit to the playground during a session — for many candidates the most enjoyable and revealing part of the process.
Children aged 0-21 in the borough of Lambeth have the right to play freely and safely in a healthy outdoor environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Student Belonging Co-ordinator to be located on our London Campus of Glasgow Caledonian University. You would have experience of being a volunteer at university, in organising events and activities, should be motivated to support students and to develop our students as leaders within our communities. We want to nurture a sense of belonging on the London Campus. You should have a positive, welcoming and can do attitude.
We are interested in capable employees of any age and welcome applications from people from a range of backgrounds, to reflect the diversity of our members. We want to foster a diverse and inclusive working environment.
Employees receive 46 days annual leave (that includes bank holidays) and we have other enhanced benefits and policies to support employee wellbeing, care responsibilities and flexible working. You may work from home at least one day per week during teaching weeks and two days outside of teaching weeks.
Read our Mission, Vision and Values, Governance and Democracy Structure and Competency Framework on our website to better understand us, the behaviours we seek and how we operate as a student-led organisation.
To apply please submit your Application Form and Equal Opportunities Monitoring Form (available from our website) and submit by Monday 22nd June 2026 at 12noon. The anticipated interview date is Tuesday 7th July 2026 on the London Campus.
GCU Students' Association exists to represent and support GCU students to have the best university experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at HomeStart Camden & Islington, we are a small team that consist of three Family Liaison Managers (FLM's). FLM's play a key role as the main point of contact between families, volunteers, referrers and the organisation.
Working in the local community and family homes, this is a hybrid role between the office in Kentish Town and home working. The postholder will manage a caseload of families and oversee volunteers providing direct peer support to families in their homes and within the community. You will contribute to the recruitment, training of volunteers and lead on their supervision. You will build positive relationships with partner agencies and help ensure families receive timely and appropriate support.
This is a varied and rewarding role requiring strong organisational skills, sound professional judgement, and the ability to work both independently and collaboratively.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Manager- Kent in order to help to grow support, strengthen community relationships, and deliver ambitious income and engagement targets across the region.
Key Responsibilities
- Develop and maintain strong relationships with supporters, volunteers, and community stakeholders.
- Inspire, recruit, and support volunteers, ensuring they have the tools and guidance needed to succeed.
- Deliver regional income, engagement, and performance targets.
- Collaborate with colleagues across fundraising, partnerships, marketing, events, visitor experiences, and retail operations.
- Identify opportunities to grow supporter engagement and improve volunteer experiences.
- Support community events, campaigns, and local initiatives.
- Manage resources effectively, ensuring activities are delivered within agreed budgets and timescales.
- Promote a culture of continuous improvement, safety, and collaboration.
- Act as an ambassador for the organisation within the community.
As a Community Manager, you will work closely with supporters, volunteers, donors, and local communities to create positive experiences that encourage long-term involvement and advocacy. You will lead volunteer engagement, support fundraising initiatives, and help ensure regional goals are achieved through collaboration, innovation, and excellent relationship management.
About You
You are an experienced community engagement, fundraising, or volunteer management professional with a proven ability to motivate people and deliver results.
You'll bring:
- Significant experience engaging supporters, volunteers, customers, or community groups.
- A strong track record of achieving targets and delivering successful outcomes.
- Excellent communication, presentation, and relationship building skills.
- Experience leading and influencing volunteers or teams in a collaborative environment.
- Strong planning, organisational, and problem-solving abilities.
- A creative and innovative approach to engagement and community development.
- High emotional intelligence and the ability to work effectively with a wide range of stakeholders.
- Commercial awareness and an understanding of organisational priorities and challenges.
This post requires a valid driving licence.
Salary & Benefits
- Salary: £35,853- £42,181 per annum
- Contract type: 12 months FTC, full time, 37 hrs a week
- Location: remote, you have to be based in Kent
- Deadline: 14th June at 8am
Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other assets including Poole.
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We stand with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection.
As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
In addition, this role is pivotal in delivering BUBIC’s Strategic Plan, driving business development, staff development, service expansion, and organisational governance:
Business Development Contribution
The OM strengthens partnerships, supports funding strategy, provides operational evidence for bids, and contributes to growth initiatives such as pop-up BUBIC models and harm reduction bus feasibility.
Staff Development
The OM leads one to ones for the core staff and team leader, providing reflective practice, training, and wellbeing activities, and supports workforce planning aligned to strategic priorities.
Service Development
The OM oversees safe, high-quality delivery of outreach, groups, dual diagnosis support, Gateway training, and pilots’ new services including outings, life-skills programmes, and community presence initiatives.
Governance & Profile
Working with the CEO, the OM ensures oversight of compliance, safeguarding, GDPR, reporting to Board and sub-groups, and contributes to annual accounts, supports AGM delivery, and strengthens organisational visibility through external representation
We recognise that AI tools can be helpful, but please ensure your application reflects your own experience and motivations and is accurate and personalised. If you know someone who may be
interested in the role, we would be grateful if you shared this information pack with them.
BUBIC stands with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection


The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is dedicated to building lived experience participation at Independent Age. We want to deliver more opportunities for a greater variety of people with lived experience of financial hardship in later life to shape our work in meaningful ways.
The role will be responsible for developing a lived experience participation network ensuring that our existing and growing work in this area can be delivered smoothly, ethically and in line with best practice and making sure that the voices of those most at risk of financial hardship can be heard. The role will champion and encourage participatory practice across the organisation, developing the long term lived experience strategy and supporting the organisation to learn and grow in this area.
You should have strong experience of designing, running and supporting participatory activity, particularly with those with lived experience of a pressing social issue. You will be passionate about making change for those with experience of financial hardship in later life and bring an understanding of what barriers there might be to taking part and how to overcome them. Exceptional organisational skills are a must, along with great communication and the ability to build relationships with a broad range of people.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a part time role, 21 hours per week, which should be worked over a minimum of three days.
Salary Information:
London based: £46,227 per year, full time equivalent (£27,736 actual)
Homebased: £41,607 per year, full time equivalent (£24,964 actual)
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the Careers page of our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be carried out for the successful applicant.
Closing Date: Sunday 14th June 2026 11:59pm
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


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