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Top job
Citizens Advice Southwark, Southwark (On-site)
£37,389 to £39,258 per annum (trainee £34,582)
This post is an exciting opportunity for an experienced ASS to consolidate their skills or as a development opportunity for an advisor
Posted today
Top job
Harris Federation, London (Hybrid)
Up to £135,000 + Bonus + Harris Benefits
Posted 2 days ago
Vision of Adventure CIO, Remote
£37,000 Pro rata 0.3 role
Posted 1 day ago Apply Now
Closing today at 17:00
Listening Books, London (Hybrid)
£26000 per annum, pro rata for 21 hours per week.
Posted 1 week ago Apply Now
Richmond Borough Mind, Twickenham (On-site)
£17,179.50 pro rata (£28,632.50 FTE)
Posted 2 days ago Apply Now
Rethink Mental Illness, Lambeth (On-site)
£26,457 per annum (£29,457 inclusive of London Allowance)
Posted 6 days ago
Closing tomorrow
Medical Research Foundation, London (Hybrid)
£29,000 - £34,000 per year
Can you write successful grant applications? If you would like a career in fundraising this could be the ideal role for you.
Posted 1 week ago
St John Ambulance, London (Hybrid)
£30,300 - £33,533 per year incl London Weighting (£27,250 ROE)
Posted today
Closing in 7 days
Disability Action In Islington, Islington (On-site)
£28,000 - £32,000 per year
Make a meaningful difference to the lives of D/deaf and disabled people in Islington.
Posted 1 week ago Apply Now
Closing in 7 days
Dreamflight, Chesham (Hybrid)
£40,000 - £45,000 per year
Posted 6 days ago
Page 15 of 24
Southwark, Greater London (On-site) 19.12 miles
£37,389 to £39,258 per annum (trainee £34,582)
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Post funded by Southwark Council

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £34,582 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

  • Providing advice to the public and undertaking casework on social welfare law issues
  • Supervising advice and gateway assessment sessions
  • Supporting and supervising staff and volunteers

To be successful you will need:

  • Recent experience of giving advice to the public. This should include having undertaken advice casework.
  • Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Tuesday 27th May 2025

Interviews: Friday 30th May 2025  

For further information and an application pack please go to our website via the apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 15 May 2025
Closing date: 27 May 2025 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Delivery