Volunteer manager jobs
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
We’re looking for a Senior Face to Face (F2F) Fundraising Manager to join our Face to Face Fundraising team. This is a fantastic opportunity within the RNLI to play a vital role in developing and growing the RNLI in-house F2F Fundraising team to reach the ambitious targets we have ahead. This role manages a team of F2F Managers who each lead a team of F2F fundraisers signing up regular supporters within a defined geographical area and raise vital long-term funding for the charity, as well as delivering lifesaving water safety messaging. The role is part of the F2F Senior Management Team, supporting the team’s development through leading projects that drive forwards team performance.
Your role
As a Senior F2F Fundraising Manager, you will be tasked with focus on the following areas:
- Recruit, train and manage a geographically diverse group of direct reports. Develop and motivate direct reports to deliver key messages, campaigns and products within the F2F strategy.
- As a senior manager in the F2F fundraising team (200+ staff), continue to develop and maintain a positive high-performing culture to ensure the team are performing at their best and developing. Drive continuous improvement across all KPIs.
- Construct and monitor financial and performance reports to ensure budget & KPIs are met, reforecasting where necessary.
- Develop a positive safety culture by identifying and managing risks to health and safety and safeguarding.
- Oversee compliance & complaints to ensure RNLI F2F fundraising adheres to best practice.
- Lead the delivery of selected team projects from initiation to completion, working with colleagues both within the F2F team and the wider organisation to provide the plans, processes and tools needed for the team to achieve their objectives. Develop solid relationships and partnerships with internal and external stakeholders across the UK and Ireland.
About you
Leading a frontline team, you’ll have excellent communication skills and people management capabilities, with a proven track record of achieving fundraising targets. You will be a strategic thinker, with the ability to use your networks to ensure that plans are executed well and future opportunities are maximised to drive both the volume and value of new supporters.
You’ll be a role model to others, displaying behaviours that inspire respect. You’ll look after your people so they in turn can look after our donors, by displaying a passion to lead, manage and motivate a diverse team who engage with the public. You’ll be positive, confident, determined resilient and naturally outgoing. You’ll be a self-starter who can lead an energetic and innovative team to success.
You’ll be a team player with a pragmatic and solution-focused approach to problem solving and a calm attitude to prioritising a busy workload. Your strengths in planning and critical thinking will help you strike the balance between taking calculated risks where required and maintaining compliance to policies and sector regulations.
You’ll be flexible and prepared to work out-of-office hours with travel throughout the year. Substantial annual leave during the summer would not be practical for this role. This post requires a valid driving licence.
To be considered as the Senior F2F Fundraising Manager, you will need:
- Proven experience and success in leading a remote face-to-face fundraising team. This will either have been gained working for a charity or a fundraising agency
- Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
- Demonstrable experience of delivering projects that provide improvement to process
- Excellent communication skills and teamworking ethos
- Self-motivation and ability to create and prioritise own workload
- Knowledge of F2F charity sector, compliance and regulation
- This post requires a valid driving licence
For more information and to apply, please visit our jobs page.
Closing date: 4 January 2026.
Interview date: 12 January 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced Conservation Manager who wants to support locally-led biodiversity conservation and make a difference for the most overlooked and threatened species in Southeast Asia?
If that sounds like you, we have an exciting role of Programme Manager (Maternity Cover) to join our team.
You will play a key part in managing and leading the Asian Species Programme, as well as having the opportunity to represent the organisation externally with a variety of stakeholders.
As a standout candidate you will show your strengths in forming strong, trusted relationships with partners, staff and other collaborators, as well as your deep understanding of environmental science and biodiversity conservation.
If this sounds like you, we’d love to hear from you.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment process.
Closing date: 5th January 2026 10am
First stage interviews (Zoom): 12 – 14 January 2026
Skills assessment (undertaken at home): 15 – 16 January 2026
Second stage interviews (at our office in-person): 21 – 22 January 2026
Synchronicity Earth’s mission is clear: We bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.
We welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet. We welcome applications from people of all backgrounds for this role, and are happy to discuss flexible working arrangements.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
If you would like to take part in the Guaranteed Interview Scheme please follow the instructions in the attached document.
The client requests no contact from agencies or media sales.
About the Role
We are seeking an experienced Heritage Activity and Evaluation Consultant to support the delivery and evaluation of our tower restoration and heritage project funded by The National Lottery Heritage Fund. This role is crucial in ensuring the project meets its approved purposes and outcomes, while providing valuable insights for future development.
Scope of Work
1. We expect that the appointed Heritage Activity Consultant will deliver the following:
· Lead on the successful delivery of the heritage engagement activities as per the Project Plan to achieve The National Lottery Heritage Fund’s outcomes and approved purposes
· Lead on the promotion and publicity of the project
· Lead on the recruitment and management of volunteers
· Liaise with the project partners listed in the Project Plan, as well as any other connections that are created through the project
· Maintain high quality records of all project activities
· Submit Progress Reports and Grant Claims to the Heritage Fund
· Support the Evaluation Consultant with the evaluation of the project
2. Regular Monitoring Support
· Assist the church with the submission of The National Lottery Heritage Fund grant reports and payment claims.
· Work closely with the Heritage Activity Consultant to collect data on project events and activities, monitoring progress against agreed plans.
· Support any project reviews and help implement necessary changes.
· Provide general project support as required.
3. End-of-Project Evaluation
· Produce a comprehensive evaluation report assessing the achievement of the project’s approved purposes and outcomes.
· Document major successes and any areas that did not go as planned.
· Record changes implemented during the project.
· Identify lessons learned and make recommendations for future projects or opportunities arising from this work.
Requirements:
Essential:
· Proven experience in project evaluation, preferably within heritage or community projects.
· Familiarity with evaluation and reporting guidelines (or willingness to learn quickly).
· Strong analytical, reporting, and communication skills.
· Ability to work collaboratively with multiple stakeholders.
Desirable:
· Experience of working with project’s funded by The National Lottery Heritage Fund or similar funding bodies.
· An understanding of evaluation and reporting guidance.
Closing Date: Monday 29th December 2025
Using money raised by National Lottery players, The National Lottery Heritage Fund supports projects that connect people and communities with the UK’s heritage. Telling the Story of St Nicholas Berden is made possible with The National Lottery Heritage Fund.
Thanks to National Lottery players, we have been able to raise funds to support the restoration of the tower at St Ncholas church, Berden and link this historic building to the history of the small village that it sits at the heart of. The project involves the local community in the story telling of this beautiful village whilst linking the past to the present through re-enactments, storytelling and the physical, built, environment.
We are inviting tender proposals from experienced consultants who have delivered similar heritage projects.
Your proposal should respond to this brief and be a maximum of four pages. It should be presented in a clear manner, in sufficient detail and in a style that enables a clear understanding of the fee, services, programme and deliverables. Your proposal will set out how your work will be approached, the methodology, and any matters not covered by the brief.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully. To access this, please sign into your CharityJob candidate account and click on apply.
SmellTaste is the charity for all those living with impaired smell and taste.
The client requests no contact from agencies or media sales.
A rewarding new role within our Volunteering Team, providing administrative support as we enhance the experience for our incredible volunteer community.
Volunteering Administrator
Location: Aylesbury. Hybrid role with options for flexibility
Hours: Part time, 21 hours per week (0.6 of FT)
Salary: £24,000 per annum (£14,400 for a 21-hour week)
Contract: Permanent
Do you have administration experience, excellent people skills and want to make a difference supporting people affected by lymphoma? We’re looking for a proactive and highly organised individual to join our Volunteering Team at an exciting time of growth and development.
This is a varied and rewarding role where you’ll help deliver a high-quality experience for our invaluable volunteer community, so that together we can help make sure no one faces lymphoma alone.
Working closely with colleagues across the organisation, you’ll provide effective administration, communication and support for our volunteering programme. You’ll also champion volunteering, helping to embed its value and impact across all areas of our work. The is the perfect role for someone who is:
- Highly organised and process-driven with a flexible and responsive approach to work.
- An Excellent communicator with a warm and empathic manner to engage with the Charity’s volunteers and supporters, most of who are affected by lymphoma.
- Digitally confident with great IT skills and a willingness to learn new systems.
- Collaborative team player able to work effectively with colleagues across the organisation.
Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, an employee assistance programme, flexible working, generous holiday entitlement and enhanced entitlements to sick pay and paternity/maternity leave.
We are the UK’s only charity dedicated to lymphoma, the UK’s most common blood cancer. We’ve been providing expert information and wide-ranging support for almost 40 years, helping thousands of people affected by lymphoma. We have developed a great working culture that focuses on our key values, as well as prioritising a creative, inclusive and supportive environment.
This is a hybrid role, offering the flexibility of office-based and homeworking. Proximity to Aylesbury is essential, as the postholder will be required to attend the office a minimum of once a week and more frequently during the induction period as needed for meetings or to meet the needs of the role.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
Closing date: Monday 15 December 2025, 12pm
Interviews will be held on Wednesday January 7 2026 in Aylesbury
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
No agencies please.
Bring your drive and passion to lead CPRE London towards its vision of a greener city and manage its strategic direction and delivery. This is a rare, part time opportunity to lead an organisation at the cutting edge of policy regarding green spaces and the environment, housing and planning. You will manage a small but motivated team of staff and dedicated volunteers. We are looking for candidates with the confidence to pitch for new funding and prioritise projects, coupled with a track record of liaison work across the environmental space ideally drawing on a background in planning.
CPRE London is a leading environmental charity in the capital, an independent charity and the London regional branch (1 of 42) of the national CPRE organisation, ‘The Countryside Charity’.
The focus of our campaigning is to make London a well-planned, greener, climate-resilient and nature rich city, which benefits everyone.
Skills in leadership, oversight of income and expenditure, communication, negotiation, and project management are needed to run our operations. In addition to leading CPRE London you will also work closely with a supportive board of trustees.
Currently at the exciting stage of developing the London Tree Ring project, additionally we are involved in many more initiatives such as Healthy Streets Scorecard and GoParksLondon and supporting local campaigns to protect our precious green spaces from development.
Further details available on our website: Get Involved: Jobs and Volunteering Tab.
Our Vision is that by 2030 London has become a well-planned, climate resilient, nature rich city.



The client requests no contact from agencies or media sales.
About This Job
This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK) to be the focal point for providing effective support to the Director of Finance and the Finance Manager through the completion of month end, year end and audit, and associated processes. This post requires a detail-oriented and proactive Financial Accountant to join our charity’s finance team. This role is crucial in ensuring accurate financial reporting, compliance with charity regulations, and supporting the organisation’s mission through sound financial management.
Essential Skills
· AAT Level 4 qualified (or equivalent)
· Evidence of continuing personal and professional development.
· Experience within a Finance Department of leading month end processes, Accounts Payable and Accounts Receivable
· Experience of supporting an audit
· Experience of Sage 50 Accounts or a similar system
· Discretion and confidentiality.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal accident insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Sunday 14th December 2025.
Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW on Friday 9th January 2026. Please let us know if you have any restrictions with this.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references.
We reserve the right to close for applications before the closing date if we receive a large number of applications.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE SUNDAY TIMES BEST PLACES TO WORK 2025
As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Community Services Manager.
MAIN PURPOSE OF JOB:
To assist with handling all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets (ie Owner needs). To identify individuals outside our charitable remit and refer to other organisations that can offer assistance and always seek advice in the case of doubt.
Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly Owners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both Owner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.
MAIN DUTIES AND RESPONSIBILITIES:
i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help Owners with their pets.
ii. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case to record volunteers assigned and the service provided.
iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Owner case at the end of each conversation.
iv. To help maintain up-to-date records and mailing lists for Owners, Owners’ contacts and volunteers throughout the course of your work.
v. To ensure the appropriate delivery and quality of service provided to Owners when you are handling a request for:-
a) Dog Walking
Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.
b) Home Checks
When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).
c) Short Term Fostering (stf)
To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.
If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the Owner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.
If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.
d) Long Term Fostering (ltf)
Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.
e) Pet Care
When required, task a volunteer to visit a Owner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.
f) Talks
To task a volunteer to give a talk, attend an event, or represent The Trust but always take advice from your line manager with regard to appropriate volunteers for these tasks.
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute to the team by helping to update volunteer and Owner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all Owners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge Science Centre (CSC) sits at the heart of a vibrant network of philanthropists, educators, community groups, visionary businesses and local government bodies across East Anglia. With over a decade of trusted STEM engagement behind us, a dedicated expert team and a loyal network of long-term supporters, CSC is uniquely positioned to drive lasting
change in communities across the region.
This role builds on that strong foundation. You will deepen existing relationships, identify and shape new opportunities, and help secure CSC’s long-term financial sustainability through innovative, high-impact partnerships.
As the primary contact for partnership development, you will play a central role in shaping and funding our multi-year programmes, while also leading on high-value, short-term opportunities connected to our Cambridge Science Park site and outreach hubs such as Inspire Wisbech. Your work will balance immediate income generation with the cultivation of long-term strategic
relationships that advance CSC’s mission and regional impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OPERATIONS MANAGER
We are seeking an enthusiastic, compassionate person, with good attention to detail and a track record of supporting and motivating staff and a desire to make a difference to the homeless and vulnerably housed.
About The Bridge Homelessness To Hope
We began in 2008 with a mission to help people who are homeless in Leicester by providing them with hot food, drinks and most importantly, companionship and we have evolved from there to the service we provide today.
Our staff team and volunteers derive from many backgrounds and religions, all with one common goal: to help those who are on the street move from despair to hope.
We are an outreach to the homeless and to those who just have nowhere to go and no-one to turn to. Through our Hub we support those who are hardest to reach by seeking to:
· Overcome the barriers to engagement encountered with more traditional service models.
· Be a place where guests (never service users or clients) can feel secure, trustful and not feel judged.
· Run services that are supplied by people who understand their challenges and are empathetic to them.
Our services are designed to support our guests in making long-term, sustainable improvements to their lives.
Our vision is for everyone to have a place they can call home and hope for the future, with an aim to support the most isolated and marginalised people that often have no one else to turn to.
We do this by offering a safe place to support people in crisis, helping people make long-term, sustainable improvements to their lives, and by developing accessible mental health services.
Hours: Full-time - 37.5 hours per week - Monday to Friday (occasional Saturdays where operational needs dictate).
Purpose of the Role
Reporting directly to the CEO, the Operations Manager ensures the effective day-to-day running of The Bridge Homelessness To Hope’s services — including Drop-In Hub and supported accommodation — maintaining safe, high-quality delivery and ensuring that staff and volunteers are supported to provide compassionate and effective support for people experiencing homelessness.
Key Responsibilities
1. Leadership and Management
· Work with the CEO to ensure The Bridge Homelessness To Hope’s mission and values are lived out in practice.
· Translate strategic plans into operational work plans with clear targets and outcomes.
· Provide visible leadership within the Hub and accommodation projects, modelling best practice.
· Deputise for the CEO as required.
· Ensure systems and culture of effective internal communications, including team meetings, and day-to-day communications protocols.
2. Housing and Hub Operations
· Oversee housing operations, including maintenance, furnishing, and equipment.
· Ensure compliance with housing regulations, leases, and health and safety
· Manage contractors and cleaners for accommodation and Hub facilities.
· Oversee resident induction, behaviour issues, crises, and breaches of licence.
· Oversee housing records and inspection reports.
· Ensure accurate and timely housing benefit claims, payments, and record keeping.
· Liaise with property owners and coordinate day-to-day housing management tasks.
· Oversee Hub operations, ensuring high standards of delivery and effective support for guests.
3. People Management
· Line manage staff team, ensuring clear supervision and accountability.
· Recruit new staff, including advertising, short-listing, interviewing.
· Conduct regular one-to-ones and appraisals with all staff.
· Oversee staff induction, development, and wellbeing.
· Ensure appropriate training for regulatory and practice updates.
· Manage performance issues, grievances, and disciplinaries in line with policy.
4. Service Delivery and Impact
· Ensure safe, effective, and compassionate service delivery across all operational areas.
· Maintain systems for effective data capture, monitoring, and reporting.
· Support evaluation, reporting, and improvement processes.
· Contribute to safeguarding oversight and incident management.
· Lead on-site crisis response and staff support during incidents.
5. Financial and Administrative Responsibilities
· Oversee day-to-day housing income and expenditure.
· Ensure operational efficiency through effective systems and processes.
· Support administrative and compliance processes across the charity.
6. Risk Management and Compliance
· Maintain and regularly review the organisational risk register.
· Manage operational risks, including safeguarding, health & safety, and reputational issues.
· Ensure all incidents and concerns are recorded and followed up appropriately.
7. External Relations
· Liaise with local authorities, housing benefit officers, and partner agencies.
· Represent The Bridge Homelessness to Hope at relevant operational meetings and networks.
· Ensure accurate signposting and referrals for service users.
Other
· Other trouble-shooting, providing cover, general advice etc.
What You Need
Essential:
- Proven experience in operations or office management.
- Strong organisational skills.
- Excellent written, verbal, and interpersonal communication skills.
- IT literacy including Microsoft 365 and database systems.
- Ability to handle confidential information with discretion.
Desirable:
- Experience in the charity sector.
- Understanding/awareness of trauma-informed working.
- Knowledge of charity governance and compliance.
- Understanding of CRM systems and data protection.
- Full UK Driving Licence
Benefits
Succession Plan
Flexible working hours (where possible)
25 days annual leave + 8 statutory Bank Holidays
Contributory Pension Scheme
Free parking
Free lunch and snacks
The client requests no contact from agencies or media sales.
We are looking for an experienced, proactive and creative Community Engagement Coordinator to strengthen and deepen our relationships in Lewisham. Help us to advance community stewardship, raise awareness about the benefits of street trees and increase tree canopy cover equitably. The Coordinator will manage our volunteer programmes, including recruitment, retention and bringing new ideas for engagement. Responsibilities include promoting and supporting our tree planting initiatives, as well as identifying new opportunities for community involvement. The role involves collaborating with team members and stakeholders to help achieve STfL’s mission of creating a greener and healthier urban environment.
£35,000 pro rata
0.8 FTE, 4 days per week
1 year minimum fixed term contract
Reporting to Executive Director
Responsibilities:
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Volunteer management including recruiting, developing and retaining volunteers
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Be the ‘go to’ person to provide support for our Area Reps and Street Reps and develop a peer-to-peer network to share best practice across volunteer
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Raise awareness around trees, particularly in areas of low tree canopy cover and where we are currently underrepresented
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Work closely with the tree care team to support volunteering and training opportunities including watering, formative tree care, auditing
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Building networks and developing meaningful relationships with community groups and individuals, working at a hyperlocal, neighbourhood level
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Spend time listening to groups and gathering feedback to understand their emotional responses and perceptions to trees
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Work with communities and partner charities to map formal and informal networks within local neighborhoods
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Use creative approaches to evaluation, collecting and analysing impact data including volunteer surveys, 121 conversations and case studies to measure outcomes, particularly related to health and wellbeing
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Reaching new audiences: building relationships with diverse communities and work in partnership with community groups to co-design tree planting schemes in public realm
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Community stakeholder engagement - engaging and cultivating relationships including community groups, Parks groups, local charities, tenants and residents’ associations
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Organising in-person community engagement activities and training sessions for local residents including tree walks, citizen science sessions, workshops, networking opportunities and the sharing of resources
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Integrate equality, diversity and inclusion principles into all aspects of our work
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Maximising our communications impact: promote our work, raise awareness and increase our reach. Communicate regularly with our guardians and volunteers
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Create content to contribute to our social media, newsletter and website, for example: develop inspiring case studies about our work and beneficiaries. Help gather content at in-person events to support storytelling
Experience:
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Experience in the charity sector in community engagement or development
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Practical experience in successfully planning, coordinating, and delivering community-based events, workshops and activities
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Experience engaging with communities in London
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Experience in recruiting, training, supervising, and motivating groups of volunteers
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Experience in building and maintaining strong, collaborative relationships with diverse stakeholders, such as resident groups, schools, local authorities and charities
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Experience using co-design principles to facilitate workshops with a diverse range of communities
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Knowledge of tree planting/environmental sector is desirable but not essential
Skills and qualities:
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Empathetic, with good listening skills
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Able to build and maintain strong and meaningful relationships
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Excellent interpersonal and communication skills - ability to adapt to different audiences
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A strong commitment to environmental and social justice
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Passionate about our cause and able to inspire others
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Understanding of lived experience and community needs
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Excellent time management and organisational skills
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Creative problem solver
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Strong degree of flexibility is desirable - due to the nature of community work, some evening and weekend work will be required. You will be given plenty of notice
Please note, if you don’t have all the skills or experience, we still encourage you to apply!
We plan, plant and care for street trees in partnership with local people
Temporary Fundraising & Volunteer Database Manager
£27.47 per hour + holiday pay
Full-time | Hybrid | Hampton-based charity
Raiser's Edge NXT essential
I’m supporting a fantastic charity with the recruitment of an interim Fundraising & Volunteer Database Manager. This is an ongoing temporary role offering the chance to make a real impact by improving data processes, reporting, and supporter engagement across the organisation.
You’ll be the go-to expert for all things Raiser’s Edge NXT, ensuring the accuracy, integrity and effective use of the fundraising and volunteer CRM.
Key responsibilities
- Lead on database management, ensuring smooth data processing, cleansing and housekeeping.
- Oversee system integrations, connecting the CRM with donation platforms, the website and finance systems.
- Produce regular and ad hoc reports, with advanced Excel skills essential (SQL experience a bonus).
- Manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity.
- Deliver training and guidance on Raiser’s Edge to staff and volunteers.
- Support month-end processes for the Finance team.
- Drive system improvements, upgrades and automation across data workflows.
About you
- Experienced Fundraising Database Manager with hands-on Raiser’s Edge NXT experience.
- Strong understanding of data administration, data quality and CRM best practice.
- Highly analytical, with excellent problem-solving skills.
- Able to work collaboratively with fundraising, finance, comms, volunteering and care teams.
- Confident producing reports and communicating technical concepts to non-technical users.
- Proactive, organised and comfortable managing multiple priorities.
If you’re an experienced Raiser’s Edge specialist looking for your next interim opportunity, I’d love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About Chiva
Chiva works to ensure that children and young people living with HIV have the support and opportunities they need to live well and achieve their greatest potential. We believe they deserve to have their voices heard and taken seriously and place their experiences and views at the heart of everything we do.
Role Purpose
The National Programme Manager will lead the development and delivery of Chiva’s national participation and support programmes.
This includes embedding participation across the organisation, managing key programmes for children, young people and families, and ensuring the diverse voices of children, young people and young adults living with HIV are represented at all levels of service and policy development.
The role combines leadership of programme delivery, staff and volunteer supervision, training, stakeholder engagement and evaluation to ensure long-term impact and sustainability.
Key Responsibilities
Leadership
● Help develop and oversee the organisation’s participation and support programme strategies.
● Ensure participation is embedded across Chiva, with meaningful involvement of children, young people, and young adults.
● Represent the organisation at regional and national events, advocating for the voices and experiences of young people.
Programme Management
● Oversee development, planning, and delivery of national programmes for children, young people and families.
● Contribute to managing programme budgets, ensuring financial accountability.
● Provide supervision, training and support to staff, associates, and volunteers.
● Ensure continuous programme development and improvement through co-design with young people.
Expectations of all Chiva Employees
● To uphold Chiva values:
- Acting with compassion
- Taking a holistic approach
- Being open and inclusive
- Developing trust and working with integrity
- Empowering people through a rights-led approach
● To be competent in fulfilling administration tasks relating to their role and willing to undertake any other duties required in fulfilling the objectives of Chiva that are appropriate to the role.
● To uphold Chiva’s Safeguarding, Data Protection, Confidentiality and Equality, Equity and Diversity Policies.
● To be a key member of the Chiva Staff team, taking part in team events, and contributing to the positive organisational culture.
At Chiva we believe that a diverse, inclusive, and equitable workplace is key to fostering innovation and growth. We are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We welcome and encourage applications from individuals of all identities, including race, gender, age, religion, disability, sexual orientation. Our goal is to create an environment where everyone feels respected, valued, and empowered to bring their authentic selves to work.
Person Specification
Essential Criteria:
Experience
● Significant experience in the planning, delivery, and evaluation of youth / family support programmes at a national or regional level.
● Track record of programme management, including design, delivery, monitoring, and impact reporting.
● Experience of embedding youth participation in organisational strategy and service delivery.
● Experience of staff and volunteer management, including supervision, training, and performance support.
● Experience of working directly with children and young people from diverse backgrounds, with sensitivity to their needs, rights, and safeguarding requirements.
● Experience of working with budgets and ensuring financial accountability.
Skills
● Strong leadership skills with the ability to inspire, motivate and manage teams.
● Strong organisational and time management skills, with the ability to manage multiple priorities.
● Strong facilitation and training skills.
● Strong communication and advocacy skills, with the ability to represent young people’s voices at regional and national levels.
● Ability to build and maintain effective partnerships and relationships with a range of stakeholders.
● Commitment to equality, equity, diversity, and inclusion in programme delivery and organisational practice.
Desirable Criteria
● Experience of working within the HIV sector or with young people living with long-term health conditions.
● Knowledge of best practice approaches/policy focus on youth participation.
● Experience of designing or facilitating creative programmes for young people incorporating arts-based approaches.
● Relevant professional qualification (e.g. youth work, social work, or project management).
● Experience of implementing impact measurement and evaluation frameworks in youth programmes.
Additional Information
Chiva requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people. Successful applicants are required to undertake an Enhanced DBS check, along with references.
How to apply
Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.
Deadline for applications: 9am on Monday 5th January 2026.
Interviews to take place on Tuesday 13th and Wednesday 14th January 2026.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Media Trust
At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report.
About the Role
This role will lead Media Trust’s climate work. As Senior Programme Manager, you will run our flagship Communicating Climate programme and lead Media Trust’s work on the Diverse Voices programme. You will help us further develop our climate work and ensure our existing programmes are cutting edge and meet the demands of this moment.
This role will directly manage our Communicating Climate programme. The Senior Programme Manager will build on the success of the past five years of the programme and further develop the programme content and structure to maximise impact for participating organisations. With support from a programme co-ordinator, you will ensure the smooth delivery of the programme, including recruiting and managing a cohort of climate organisations; overseeing the budget and timeline; managing our relationships with funders, trainers and partners; and impact evaluation and reporting.
You will also oversee our role in the Diverse Voices programme, which works to amplify the voices of people and communities most impacted by climate change. The programme is run by a consortium of organisations, including Race Equality Foundation, Turn2Us and Disability Rights UK. Media Trust is the media partner, delivering communications-related training and support to the participants.
Your line manager will be Media Trust’s Head of Charity Services and the role will sit within our charity services team. This Senior Programme Manager role does not currently have any direct line management responsibilities.
Please note that whilst this is a remote role, the Media Trust team meets in-person in London on a monthly basis and regular travel to London for meetings and events is required.
Key Responsibilities
Programme Management of our climate programmes, including:
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Lead our Communicating Climate programme, ensuring it is high quality, innovative and tailored to the needs and priorities of climate and environmental organisations
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Recruit and build successive new cohorts of climate charities, user-led organisations and community groups, supporting them through the programme to ensure high levels of engagement and collaboration
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Recruit and work with trainers and climate experts to develop engaging, practical and tailored training content, activities and resources
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Plan and ensure the smooth delivery of all activities (including training, workshops, peer to peer networking sessions and other events), ensuring they are delivered on time, within budget and lead to planned outcomes
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Work with Media Trust’s media and creative industry partners to develop tailored training, mentoring and digital resources for the climate and environment sector
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Manage the Advisory Group for Communicating Climate, which is comprised of leading media organisations, climate charities and sector experts, coordinating regular meetings, building relationships with members and facilitating opportunities for the Advisory Group to shape and input into the direction of the programme
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Manage relationships with our key programme and sector partners including Climate Outreach, Heard and others, build relationships with a wide range of sector organisations
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Work with media industry partners to design and deliver activities for volunteers from leading media and creative agencies to provide pro bono strategic communications support to climate charities
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Manage the programme budget and financial reporting
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Lead on the monitoring, evaluation and reporting of the programme, ensuring impact is evidenced by high quality data and producing impact reports
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Maintain up to date knowledge of trends and developments in the climate and strategic communications space and embed these insights into the programme content
Other work across our team and programmes
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Identify new opportunities for climate work for Media Trust
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Share key learnings and best practice across our thematic programmes (our other thematic programme is the Stronger Voices Programme).
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Support the Head of Charity Services with securing grant and other funding for new thematic strategic communications programmes and climate work, contributing to the development of future programmes and funding applications
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Collaborate with our MarComms team to craft compelling copy for various platforms including web, e-marketing, and social media channels
Due to the high volume of CVs and applications we receive, we can't always get back to everyone, although we will try our best.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer:
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Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month).
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30 days annual leave plus bank holidays (pro-rated if part time)
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Flexible hours, to be agreed with line manager
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Pension contributions
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2 volunteer days each year
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Attend two Media Trust Communications courses each year at no cost to you
Flexible Working at Media Trust
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs. Our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We’re not always able to support every request. However, we will do our best to accommodate your needs.
Application Deadline:
Please submit your application by 9AM, Monday 15 December 2025.
Candidates invited to interview will be contacted by Friday 19 December 2025
First round of interviews will take place week commencing 5 January 2026
Second round interviews will take place week commencing 12 January 2026
Please submit your CV and a cover letter outlining how your experience matches the essential and desirable skills and experience outlined in the job pack. If you use AI tools, please use them thoughtfully. Your application should reflect your own voice and experiences. We’re unlikely to consider applications that feel generic or don’t convey a genuine understanding of the role.
We are using Anonymous Recruitment to reduce bias and therefore ask that you please apply via CharityJob.
The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.
Temporary Fundraising & Volunteer Database Manager
£24.72 per hour + holiday pay
Full-time | Hybrid | Hampton-based charity
Raiser's Edge NXT essential
I’m supporting a fantastic charity with the recruitment of an interim Fundraising & Volunteer Database Manager. This is an ongoing temporary role offering the chance to make a real impact by improving data processes, reporting, and supporter engagement across the organisation.
You’ll be the go-to expert for all things Raiser’s Edge NXT, ensuring the accuracy, integrity and effective use of the fundraising and volunteer CRM.
Key responsibilities
- Lead on database management, ensuring smooth data processing, cleansing and housekeeping.
- Oversee system integrations, connecting the CRM with donation platforms, the website and finance systems.
- Produce regular and ad hoc reports, with advanced Excel skills essential (SQL experience a bonus).
- Manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity.
- Deliver training and guidance on Raiser’s Edge to staff and volunteers.
- Support month-end processes for the Finance team.
- Drive system improvements, upgrades and automation across data workflows.
About you
- Experienced Fundraising Database Manager with hands-on Raiser’s Edge NXT experience.
- Strong understanding of data administration, data quality and CRM best practice.
- Highly analytical, with excellent problem-solving skills.
- Able to work collaboratively with fundraising, finance, comms, volunteering and care teams.
- Confident producing reports and communicating technical concepts to non-technical users.
- Proactive, organised and comfortable managing multiple priorities.
If you’re an experienced Raiser’s Edge specialist looking for your next interim opportunity, I’d love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.