Volunteer manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Domestic Abuse Housing Advocates to join our team
Salary: £26,000 - £32,000
Location: Hammersmith with travel to other service locations Finsbury Park and Stratford
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.
About You:
To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:
You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.
With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related to substance misuse, criminal jusice, law, social work or domestic abuse we would love to hear from you.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing date: 6th July 2025 @23:59 *Advance reserves the right to close the advert early, or on the appointment of a candidate
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Opportunity: Fundraising and Administrative Executive Assistant
Location: Remote (with occasional travel and meetings central London)
Hours: Full-time
Salary: £32,000–£35,000 (depending on experience)
Contract: Permanent (subject to probation period)
Closing Date: 24th July 2025
Start Date: As soon as possible
The Britain Palestine Project (BPP) is seeking a highly organised, motivated, and values-driven individual to join our small, dynamic team as a Fundraising and Administrative Assistant. This is a unique opportunity to play a pivotal role in supporting BPP’s fundraising and operational systems. You will manage core administrative functions, maintain donor databases and financial records, support the Board of Trustees, assist with international fundraising trips, and help build strong relationships with our growing network of supporters and donors.
Key Responsibilities:
- Maintain and update CRM systems (Salesforce) and financial records (Xero).
- Provide administrative support to the Board and working groups, including scheduling and minute-taking.
- Support donor communications including donor pitching presentations (PowerPoint), Gift Aid administration, and donor stewardship.
- Coordinate logistics for fundraising trips to the Middle East and manage follow-up actions.
- Assist in drafting supporter emails, organising events and webinars, and managing digital content.
About You:
Essential:
- Excellent organisational, written and verbal communication skills.
- Confident multitasker with attention to detail.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Strong alignment with BPP’s mission and values.
Desirable:
- Experience with CRM (Salesforce), Xero, Mailchimp, or Canva.
- Background in charity administration, fundraising, or communications.
- Familiarity with Israel-Palestine and related humanitarian or political issues.
What We Offer:
- Competitive salary and workplace pension.
- Training and mentoring in nonprofit fundraising and administration.
- Opportunities to participate in Middle East-focused programs and events.
- Flexible, inclusive working culture and space to grow with the organisation.
To apply, please email your CV and a short cover letter including contact details for two referees.
Applications will be reviewed on a rolling basis.
Interviews are planned for week beginning July 28th
About the Britain Palestine Project
The Britain Palestine Project (BPP) is a UK-based Scottish registered charity working for peace with justice, security, and equal rights for Israelis and Palestinians. Rooted in the belief that Britain’s historic and ongoing responsibilities in Palestine must be acknowledged and addressed, BPP promotes informed public debate, legally grounded advocacy, and inclusive educational programming that connects history, law, and civic engagement.
Our mission is to ensure that Palestine is part of Britain’s national conversation—not just as a foreign policy issue, but as a historical and moral responsibility that resonates with communities across the UK.
What We Do
BPP’s work is organised into two core thematic workstreams and two delivery workstreams:
- Advocacy and Law
Engaging UK policymakers through strategic briefings, a flagship Parliamentary Fellowship, international law podcasts, and targeted constituency events. - Education and History
Bringing Britain’s past and present role in Palestine into classrooms and public debate through our schools programme, Essay Competition, digital history projects, films, and webinars. - Communications
Amplifying impact across platforms—Substack, social media, press outreach, and content creation—shaping the public narrative with clarity and authority. - Fundraising and Organisational Development
Strengthening BPP’s core capacity and sustainability through donor stewardship, Middle East engagement, and systems building.
Why This Role Matters
BPP is in a period of growth and transition, evolving from a volunteer-led initiative into a professionally structured charity. We are building the systems and team to deliver an ambitious 2025–2029 strategy that includes trying to influence the next UK General Election discourse, engaging deeply in Parliament, and expanding national education reach.
This position will play a vital role in supporting the smooth operation of our growing charity—ensuring our supporters are valued, our finances and records are accurate, and our public-facing work runs smoothly.
Join Us
You’ll be part of a small, mission-driven team that punches well above its weight. We operate with a collaborative, inclusive spirit, guided by our values and a strong network of supporters, volunteers, and expert advisors.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our Victim Support Office at Singer Street London.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in London with Hybrid working.
As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Are you enthusiastic about history, objects, and storytelling, with a commitment to creating inclusive, creative and meaningful experiences for museum audiences?
Our client is seeking a dynamic and experienced Exhibitions Officer to join their Archives, Heritage Library and Museum services (AMS) team. In this role, you will be instrumental in developing and delivering exhibitions that explore the history and evolution of medicine, with a strong emphasis on audience engagement and accessibility. You will collaborate with the AMS team to create compelling exhibitions that resonate with a wide range of visitors.
Their collections, including archives, art and objects, books, and oral history recordings, offer a unique lens through which they can engage, inspire and entertain audiences. In London, their permanent displays and temporary exhibitions are viewed by over 32,000 visitors a year, with a further 400,000 visits to items on loan to museums and galleries around the world.
You’ll report to and work closely with the Senior Curator and hold a key role in a busy and experienced team of 9 heritage professionals.
Responsibilities
- plan and develop the content and delivery of a programme of changing exhibitions exploring themes from medicine past and present
- research and write interpretation for exhibitions and displays.
- collaborate with the AMS team to develop materials that enhance audience engagement and accessibility
- work with an advisory committee to ensure exhibitions reflect diverse perspectives
- manage the planning and logistics of all aspects of exhibition installation and de-installation, working collaboratively with other RCP departments and external contractors.
- contribute to AMS social media, history blog, exhibition webpages.
- deliver tours, talks and participate in our busy events programme
This role is a part time (14 hours), with a minimum of 7 hours per fortnight to be worked onsite. The remaining hours able to be worked flexibly across the week.
Experience
- You will have significant experience of developing and delivering exhibitions in a museum environment, including writing interpretation text.
- Your experience will also include managing loans in a museum environment, including legal and logistical requirements.
- You will be familiar with handling historic collections and with best practice guidelines like Spectrum.
- You will have a demonstrable interest in the history of medicine or a related subject.
Closing date: 04 August 2025
Interview date: 20 - 21 August 2025
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor
Location: Based in service, Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Short walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines)
Unfortunately this location does not have step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rota which includes day and late shifts, bank holidays, and weekends. Hours will range between 09:00 - 17:00 and 13:00 - 21:00
About the role
Our residents in this service have experienced long-term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.
In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals.
About you
We're looking for someone who has a true passion for what we do as an organisation, and particularly in supporting those who have faced homelessness and may have other complex needs. Our residents needs are at the forefront of service delivery, so someone who can build trusting professional relationships is key. You will be adaptable, proactive, and able to use your initiative to resolve challenges.. You will be able to work within a team, and have previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, putting their needs first for the team to be able to deliver support to their needs. What are we looking for:
- Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Thank you!
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex needs service in Brent.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Livingstone House is a 24 hour staffed 92 bed mix gender hostel, which provides short term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently. On occasions, we may need support within our scattered sites based in Brent.
The Shift pattern of this role consist: 8am -4pm and 1.30pm - 9pm. Over a 7 day rota with 2 days off with weekend working
What you'll do:
- To provide support to peers and management, being flexible and responsive and help bespoke support for each customer's abilities and aspirations
- To implement the principles of personalisation, as part of a local service plan.
- To help support your colleagues to maximise the customers' independence.
- To motivate customers to access educational and training opportunities and to integrate fully in the community
- To support up to 14 customers to sustain their tenancies
- To promote customer involvement in all aspects of your work
- To take on a project that will help assist the service move forward
- To work closely with peers/customers and lead on initial referral assessments, aiding their journey for betterment & lead on the resettlement of customersThis is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Excellent communication and a team player
- Excellent customer relationship management
- Professional manner in everything that you do
- Proven experience of motivating, supporting customers or transferable skills than can complete this task and beyond.
- A essential willingness to work evenings, weekends and bank holidays on a shift rota basis
- Ability to think outside the box (Essential)
- Work upon your own initiative which is essential
What you'll bring:
Essential:
- Time management with is key in all area's
- Leadership
- Teamwork
- Communication
- Resilience
- IT skills
Desirable:
- Problem solving
- Ability to work under pressure
- Confidence
- Change management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job decription
Thank you!
We have an exciting opportunity for a Caseworker (known internally as an Independent Victim Advocate) to join the Cope and Recovery team in South Yorkshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based Rotherham and is offered on a hybrid basis working from both the office and at home.
As a Independent Victim Advocate (IVA) you will be:
- Ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
You will need:
- To be a confident, compassionate & empathic person who can work well under pressure
- To be able to speak with people in a trauma informed way
- To be composed, empathic & able to quickly assess situations
- To live within South Yorkshire, or a reasonable distance from South Yorkshire, to allow you to fulfil the needs of our service and victims in line with our Outreach program
- To be a competent IT user, able to work on a case management system, access phone and online systems, email and Microsoft Office
Please see attached Job Description and Person Specification for further details
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Job Title: Independent Gender Violence Advocate (IGVA)
Location: The GAIA Centre (Lambeth)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as an IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). The independent gender violence advocate will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.
The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence). The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options
The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety.
Closing Date: 09:00am 5 August 2025
Interview Date: 14 and 15 August 2025
The client requests no contact from agencies or media sales.
Thank you!
At Esteem any young person can belong and make a positive difference, no matter what challenges they face
Young people aged 14-26 can realise their strength to cope with life’s challenges and thrive into their futures
Our community is grounded in trust and respect, and built with young people for young people
Our work leads to highly positive outcomes for wellbeing, confidence, skills development and active citizenship. Over 88% of young people who attend Esteem feel more confident to meet people, leave the house, and get involved in their local community
Taking an asset-based approach to working with young adults, we are focused on people’s strengths and avoid othering people by labelling. We build from strengths and actively facilitate independence and initiative, aiming for young adults to work jointly with staff and our volunteers to create and embed progress in their lives. We offer the time they need to trust and experience being trusted, to learn, build resilience and to grow.
As Chief Officer you'll lead with dynamic, inspiring, and truly participatory leadership, nurturing Esteem's unique ethos and facilitating young adults and staff as co-creators in the organisation's mission and future, while upholding the strategic and governance frameworks set by the board of trustees.
The incoming Chief Officer will be joining Esteem at a pivotal time of consolidation and potential growth, with opportunities and challenges that require both visionary and pragmatic leadership.
Esteem is a special organisation and we need a special individual to help us take it forward into the future. The role requires a deep respect for youth agency and a commitment to enabling young people as leaders within Esteem.
Position: Chief Officer
Accountable to: Chair of Trustees
Location: Esteem, Old School House, Ham Road, Shoreham-by-Sea, West Sussex - with some options for flexible/hybrid working
Hours: 37.5 hours per week (full-time), core hours of 10am–6pm (30-37.5 hours per week negociable)
Salary: £50,000 to £55,000 per annum - Depending on experience
Annual leave and benefits:
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35 days annual leave (including bank holidays and Christmas close down)
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Occupational Sick Pay (325 hours in rolling 12-month) following probation
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Company pension scheme
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Healthcare cash plan - from day one
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24/7 Employee Assistance Programme - from day one
How to apply: Visit our jobs board to view the Recruitment Pack
Closing date: 9am Friday 15th August 2025
Responsibilities:
Lead with purpose and a strengths-based approach
Make things work day-to-day
Steward our resources and risk
Connect our community, inside and out
Safeguard Esteem’s integrity
Shape the future together
Champion good governance
Board Collaboration
Person Specification
Essential Criteria:
Experience:
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Proven leadership experience within a participatory, values-driven organisation. (A, I)
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Demonstrated success in building and maintaining high-quality strategic relationships with funders, stakeholders, and partners, including high-net-worth individuals. (A, I)
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Experience of working within a safeguarding framework, with a thorough understanding of best practices and legislative requirements as part of a contextual safeguarding approach. (A)
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Experience leading or managing a multidisciplinary team of staff and volunteers. (A)
Skills and Abilities:
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Strong decision-making and problem-solving skills, combined with strategic thinking (A, I, E).
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Ability to lead collaboratively, enabling young adults and staff to exercise agency and co-create solutions and contribute meaningfully to the organisation’s mission. (A, I)
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Knowledge of organisational governance and collaborative strategic planning in a small-to-medium-sized organisation. (A, I)
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Excellent organisational and time-management skills, with the ability to manage multiple priorities and foster an intentional environment which promotes a work-life balance. (A)
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Skilled in managing transitions and change, ensuring stability while fostering collective agility, innovation and growth. (A)
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Strong financial management and analytical skills, understands the income & expenditures statement, balance sheet, forecasting and cashflow (A, I, E).
Values and Leadership Style:
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A fundamental commitment to Esteem’s values and participatory approach. (A, I)
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A strong commitment to Equity, Diversity and Inclusion and to promoting an organisational culture of trust, respect and belonging. (A, I)
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A foundational understanding of the importance of wellbeing for all in the organisation.
(A, I)
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Open to feedback and reflective practice, with a strong commitment to personal and organisational learning. (A)
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A collaborative and facilitative leadership style that builds consensus and nurtures relationships across the organisation.(A, I)
Desirable
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Familiarity with a range of program delivery methods, digital engagement strategies and online platforms that promote inclusion and remove barriers to participation for young adults, and foster community building and organisational strengthening. (A)
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Knowledge of diverse impact measurement and evaluation methodologies, particularly relevant to young adult development programs.(A)
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Advanced facilitation skills for engaging diverse groups, including young adults, in co-creative processes and discussions.(A, E)
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Experience in writing successful grant applications and developing compelling funding proposals. (A)
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Experience of challenges faced by young people and underrepresented groups is highly valued (A,I)
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in the lives of vulnerable young people? We’re looking for a Senior Support Worker to lead and inspire a team of Housing Support Workers across two new Ofsted-registered schemes in Lambeth, supporting young people aged 16–17 with complex needs.
You’ll play a key role in ensuring high-quality, trauma-informed support that empowers our young residents to build independence and secure long-term housing. You’ll lead by example—facilitating one-to-ones, team meetings, and training sessions, while ensuring safeguarding, risk assessments, and personalised support plans are delivered to the highest standards.
What you’ll be doing
- Leading and supporting a team working across 7-day shifts, including weekends and nights.
- Ensuring trauma-informed, person-centred support plans are in place and regularly reviewed.
- Responding promptly to safeguarding concerns and liaising with partner agencies.
- Supporting young people to develop life skills and move towards independent living.
- Promoting a culture of trust, empathy, and emotional safety within your team.
What we’re looking for
- Experience working with vulnerable teenagers aged 16–17.
- Proven ability to lead or supervise a team in a 24/7 support environment.
- Strong understanding of safeguarding and trauma-informed care.
- A Level 3 qualification in social care, youth work, or housing (or willingness to work towards it).
- Excellent communication, empathy, and resilience.
Our values
At Peabody, our values guide everything we do. We are:
- Compassionate – We care deeply about the people we support and each other.
- Inclusive – We celebrate diversity and strive for equity in all we do.
- Accountable – We take ownership and deliver on our promises.
- Empowering – We support people to grow, thrive, and reach their potential.
- Collaborative – We work together with openness and respect.
What we offer
- Up to 25 days’ annual leave + bank holidays
- Flexible benefits including healthcare, dental, and tech schemes
- 4x Life Assurance
- Paid qualifications and apprenticeship opportunities
- Two paid volunteering days per year
- Family-friendly policies
- Up to 10% matched pension contribution
Additional information
- This role requires an Enhanced DBS check
- Peabody does not offer visa sponsorship – you must have the right to work in the UK
Closing date: 22nd July 2025 at midnight. We may close this advert before the advertised closing date, depending on the number of applications received.
Thank you!
£35,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Senior Finance Officer (Purchase Ledger) maternity cover role will play a key part in the delivery of an efficient and effective payables service to the business and it's customers by ensuring invoices, expenses and regular payments are paid and accounted for correctly and promptly and in line with the purchase order process, policy and internal procedures.
This is a Fixed term contract for 12 months. This role is a Hybrid role and you will be required to be at the office 2 days a week.
What you'll do:
* Process Purchase orders and invoices onto the system, ensuring transactions are accurately recorded and authorised as per policy and in line with purchase order procedures
* Process petty cash reimbursements in a timely manner
* Monitor the Purchase ledger mailbox, ensuring that queries and arising actions are dealt with, and invoices are registered on the system in a timely manner
* Act as Finance first point of contact on purchase order queries
* Prepare upload files for the weekly BACS payments as required
* Prepare ad-hoc manual payments as required
* Set up new supplier and system user accounts onto the purchase ledger system
* Process Purchasing card and Cash card applications
* Ensure the regular reconciliation of supplier statements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
* Excellent Communicator
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
? Excellent time management skills, with the ability to manage their own workload
? At least two years experience in a purchase ledger role
? Experience of working with a P2P system
Desirable:
? Experience of working in a Social Housing organisation
? Graduate or AAT qualified
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Glasgow’s Helping Heroes (GHH) is based in the Pearce Institute in Glasgow, and operates as a partnership between SSAFA and Glasgow City Council to be a trusted source of support for serving personnel, veterans and their families in their time of need.
About the role
The Peer Support Workers at GHH manage their own caseload and provide advice and advocacy across a range of areas including financial assistance, grant applications via our dedicated system, welfare benefits navigation, priority debt management, mental health pathway navigation, housing, and homelessness. The Peer Support Workers are the main point of contact for those seeking support to reduce homelessness and work closely with our Homeless & Housing team to help beneficiaries maintain their tenancies through proactive support and additionally collaborate with our in-house Citizens Advice Scotland service.
No two days are the same at GHH, which currently runs three beneficiary-focused projects: Glasgow’s Veterans United, a football and wellbeing initiative; MIRRORS, a project for those potentially at risk of dementia which includes various activities across Glasgow and a 10-week language course; There will also be opportunities to co-produce and develop future initiatives for the Armed Forces community.
About the team
GHH provides a single point of contact through a gateway model, enhancing local access to a wide range of services. These include support with financial matters, housing and homelessness, employability, and more. The team currently operates from their office in Govan, with the flexibility to work remotely one day per week. Outreach work is also carried out across the city to ensure wider community engagement.
The GHH team works closely with a broad network of internal and external partners, including local SSAFA branches and the Scottish Support Office, Citizens Advice Scotland, Veterans Housing Scotland, Erskine Veterans Village, Scottish Veterans Residences, and Defence Medical Welfare Services.
About you
As a Peer Support Worker at GHH, you will deliver a high-quality, holistic service to our beneficiaries—members of the Armed Forces community in Glasgow.
This is a dynamic and rewarding position suited to someone who is proactive, compassionate, and committed to making a difference. You’ll need to be motivated, enthusiastic, and creative, with strong organisational skills and the initiative to manage tasks independently. Integrity and a commitment to doing the right thing are essential. You’ll need to be flexible and empathetic, with the ability to anticipate challenges and think creatively about alternative ways to support our beneficiaries.
While an awareness of the Armed Forces community and the wider third sector is desirable, what matters most is your ability to demonstrate the same outstanding qualities as our current team: strong communication skills, a collaborative spirit, and a genuine desire to support others.
You will manage a varied caseload, offering holistic advice and support on complex issues such as financial assistance, education, employment, and wellbeing. Working closely with colleagues and partner organisations, you will ensure clients receive the right practical and emotional support. This will include submitting applications for financial assistance to service charities and other relevant bodies, using your knowledge of charitable and statutory services to advocate effectively on behalf of clients.
You will be available to work either four days per week (Tuesday to Friday) or three days per week (including Friday), starting at 09:30 each day.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Sunday 20 July 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
Our Recovery Worker will be an integral part of the 121 floating support service which is an integrated, coordinated and holistic service aiming to support individuals with mental health needs within the community.
You will have a case load of clients to manage their health and wellbeing, maintain independence and identify strengths, goals and aspirations.
Your focus will be reducing social isolation and building social networks of support and signposting clients to local community resources. You will help the team in promoting an environment where service users are experts by their experience.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a organised, proactive and resilient System Accountant to join our Finance Team located at our Head Office in Islington.
£62,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking a proactive and technically adept Systems Accountant to support the implementation of Unit4 ERP system within our housing association. The post holder is expected to take over the ongoing system admin role post go live. This pivotal role bridges finance and IT, ensuring seamless integration, data integrity, and enhanced financial reporting capabilities.
What you'll do:
ERP Implementation & Project Support
* Support the Project Team in the implementation of Unit4 ERP modules tailored to housing association needs.
* Assist in data migration activities, ensuring accurate and efficient transfer of financial data.
* Support the user acceptance testing to validate system functionality and data integrity.
* Provide training and support to end-users during and after the implementation phase.
System Administration & Support
* Act as the primary point of contact for all Unit4 ERP related queries and issues.
* Monitor system performance, troubleshoot issues, and implement necessary updates or patches.
* Maintain and update system documentation, including user guides and procedural manuals.
Financial Reporting & Analysis
* Develop and maintain financial reports and dashboards within Unit4 ERP to support decision-making.
* Ensure compliance with financial regulations and internal policies through system controls.
Continuous Improvement & Stakeholder Engagement
* Identify opportunities for system enhancements and process improvements.
* Liaise with internal stakeholders to gather requirements and ensure the system meets organizational needs.
* Stay abreast of Unit4 ERP updates and best practices to inform system development.
What you'll bring:
Essential:
* Proven experience in managing and supporting Unit4 ERP systems, preferably in the housing or public sector.
* Part Qualified Accountant (e.g., ACA, ACCA, CIMA) or equivalent experience.
* Strong understanding of financial accounting principles and processes.
* Experience in data migration, system testing, and user training.
* Excellent problem-solving skills and attention to detail.
* Effective communication and interpersonal skills, with the ability to engage stakeholders at all levels
Desirable:
* Familiarity with housing association operations and sector-specific financial requirements.
* Experience in supporting ERP implementation projects.
* Knowledge of SQL or other reporting tools for data analysis.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Thank you!
Overview
This role offers the opportunity to plan, create & deliver a variety of communications, leading on design and digital deliverables across internal & external channels for Glass Door Homeless Charity.
The Digital Communication Officer works in the Communications team, reporting to the Head of Communications & Fundraising and manage Glass Door design, web & socials.
Through this role, we will deliver a robust plan of impactful and on-brand content, raising the profile of our work and ensuring we are known amongst existing and new audiences in London
Job Spec
Editorial & Design
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Ability to produce fresh, emotive and informative content across print & digital platforms - including profiles of guests, news stories, blogs and speeches
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Lead on design and delivery across the organisation – digital & print: including posters, informative leaflets, presentations, graphics and images for social media, newsletters and website as needed
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Work collaboratively across the organisation to solicit content from other members of staff, including caseworkers, operations and fundraising colleagues to support Communications’ strategic aims
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Support the design of campaigns, appeals & events - working alongside the Head of Comms & Fundraising, and key members of the fundraising team to bring alive the vision of the campaign.
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Co-lead on our work with content producers (photographers, videographers, designers, etc), ensuring content meets Glass Door’s standards and is signed off by appropriate staff members
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Maintain Sharepoint for digital content – including photos, social images, video and written content
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Provide quality-control support (eg proof-reading and editing) on all materials outside of the Comms team and externally, ensuring all content, imagery and branding are consistent with house style and on brand
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Create & deliver video content to support the digital strategy and on an ad-hoc basis
Digital
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Manage and maintain all social media accounts in-line with Glass Door's social media guidelines, focusing on building awareness, driving traffic and increasing engagement
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Manage and update Glass Door's website in-line with the digital strategy and content planner
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Co-develop & oversee a digital content calendar
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Co-manage delivery of multiple/congruent campaigns, appeals and events to engage existing and attract new supporters, often working alongside key members of other teams including fundraising, operations and advocacy teams.
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Support with digital marketing, working closely and collaboratively with the Marketing Officer, Head of Comms & Fundraising Team to plan, track and successfully deliver paid and organic digital journeys.
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Monitor social media and advise key staff on any issues arising that could jeopardise the reputation of the charity, ensuring all Crisis Comms is managed in line with Crisis Comms Policy
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Support the development and delivery of bi-monthly internal e-newsletters.
Monitor impact
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Work closely and collaboratively with the Marketing Officer to ensure all conversions of paid promotion are tracked effectively and efficiently
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Support the monitoring and tracking of website usage
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Support the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns and appeals
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Support the monitoring and tracking Google ads and analytics
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Support the vision and production of a new website, ensuring it is on brand and meets our content and communication needs
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Monitor, assess and report to relevant teams of our content performance to ensure our channels are hives of activity and relevant to our audiences.
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Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities
Strategy
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Co-lead on the planning and delivery of the Glass Door Communications Strategy – specifically on the digital and content plans
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Support the delivery of Fundraising key deliverables – specifically on the digital content, stories and campaign key deliverables
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Co-manage the Comms Team’s and cross org deliverables via project management platform monday(dot)com
Events
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Support co-ordination of events, by designing and delivering print and digital materials, online support to fundraisers, and representing the charity as needed in-person and online.
Other
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Attend and participate in relevant team meetings, and other ad hoc meetings when necessary.
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Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO.
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Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
