Volunteer manager jobs
Job Title: Member and Supporter Acquisition Lead (Maternity Cover)
Team:Supporter Engagement & Experience
Contract: Fixed-term 9 months (with potential to extend)
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.
This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.
Key responsibilities
- Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.
- Manage our welcome and reactivation programmes (email, mail and telephone).
- Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.
- Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.
- Lead key acquisition projects across the organisation, delivering to time and budget.
- Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.
- Work across teams to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.
- Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.
- Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.
Other
- Undertake such other duties as may be reasonably required of the post
- Engage and proactively develop excellent working relationships across the organisation
The person
Knowledge, Skills and Experience
Knowledge and Experience
Essential:
- Proven experience in working with external stakeholders/suppliers and managing performance
- Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.
- Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
- Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.
Desirable:
- A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.
- Experience of working with telemarketing agencies.
- Experience of Private site or using dialogue approaches to recruitment.
- Experience in developing multi-channel supporter journeys for new supporters/members.
- Experience in using Salesforce or other CRMs
- Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud
Skills
- Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
- A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.
- A team player, able to develop collaborative, strong and effective working relationships.
- Able to analyse and solve complex problems and manage processes and data flows with other teams.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced fundraiser, skilled in crafting persuasive narratives and telling moving stories of impact and change? We have a fabulous opportunity for you to use your creative and organisational skills to make a difference to young lives in Doncaster.
We are currently finalising our next Forward Plan, with an ambition to create an inclusive, vibrant community, committed to everyone having a fair chance to discover who they are and what they can become. We currently work with children and young people aged 5 to 30.
Our priority programmes include support coaching for young people, community activity sessions, sustaining our accommodation provision for vulnerable young adults and establishing how we can best support more young people on the homelessness pathway. We have some great spaces that are in need of development, and we expect that both capital and revenue funding will be included in your workload. We also look for smaller grants during the course of the year, including for food for our residents and supplies for our art groups, and we hope to recruit volunteers to assist with some elements of this work.
The core of your role will be in generating funds from trusts and individual giving, with other fundraising and communications tasks included as time permits.
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- To create and update cases for support for YMCA Doncaster’s fundable projects and general running costs.
- To be responsible for an assigned portfolio of trusts, foundations and similar, developing knowledge of, and relationships with, those funders.
- To make strong applications to funders within the assigned portfolio, matching YMCA Doncaster’s agreed cases for support with funders’ interests and requirements.
- To create, publicise and monitor outcomes of giving campaigns and / or fundraising events.
- To nurture key external stakeholders including potential supporters from the local business community, the media and others as appropriate.
- To prepare and give presentations, maintain ongoing contact and host trustee or representative visits where required as part of fundraising work.
- To devise and oversee efficient evaluation and monitoring systems which meet funder requirements.
- To keep comprehensive records, in an established format, from initial contact with a potential funder through to either the rejection correspondence or the funding agreement and subsequent monitoring and evaluation.
- To ensure that staff and volunteers joining YMCA Doncaster are encouraged to contribute to positive communications and fundraising efforts.
- To supervise / oversee volunteers and less experienced staff engaged in fundraising work.
- To comply with fundraising and other legislation relevant to the role.
- To report to the Chief Executive monthly in the required format.
- Additional or other duties as necessary within your capabilities and status to meet the needs of YMCA Doncaster.
The client requests no contact from agencies or media sales.
Communications and Community Engagement Officer
Contract: Part-time | 21 hours per week.
Salary: £20,540 per annum (Actual)
Kingston Carers' Network (KCN) is an independent charity providing information, advice, advocacy and support to unpaid carers of all ages who are caring for someone with an illness, disability or substance misuse problem.
We are looking for a dynamic and creative individual with a passion for communications and social change. We are currently supporting over 4000 carers, including over 800 young carers, who are caring for a relative or friend with a disability, illness, mental health problem or substance addiction. The successful candidate will have the ability to build and cultivate relationships with local organisations, as they will be managing our various social media channels. Recent experience of working in a communications role within the charity or public sector is essential.
Benefits include:
- 4% matched pension contribution,
- flexible hours,
- hybrid working,
- and enrolment in the Carers Trust training programme.
This post is subject to a basic DBS check.
Closing date: 5:00 pm on Monday 3rd November 2025.
Interviews: Wednesday 12th and 19th November.
Kingston Carers’ Network, registered charity number 1151456
Our mission is to provide tailored information, advice and support to unpaid carers, advocating for better local services that meet their needs.


Job Title: Domestic Abuse Helpline Advisor (Part Time) x3
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £17,314.27 per annum, inclusive of London Weighting allowance if applicable
Contract type: Part Time, Permanent
Hours: 22.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24-hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available)
This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.
Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Coxley House RCH in London
Sounds great, what will I be doing?
As a Support Worker, make a meaningful impact in the lives of individuals with complex health and support needs. You'll manage a small caseload under the guidance of a Team Manager, working collaboratively with carers and professionals to promote independence, wellbeing, and personal growth.
In this hands-on role, you'll deliver day-to-day care, assist with activities and appointments, support medication management, and contribute to care planning. You'll help maintain a safe and welcoming environment, encourage social connections, and champion a strengths-based approach. Full training, including a QCF qualification, will be provided to support your development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We're seeking compassionate and committed individuals with a strong understanding of mental health and a proactive approach to supporting service users. You'll be confident in recognising signs of declining wellbeing and taking appropriate action, while promoting independence and dignity in everyday tasks such as cooking, cleaning, and personal care.
You'll need to be flexible with working hours, including evenings, weekends, and sleep-ins, and willing to travel across Hestia services. Strong communication, basic IT skills, and a working knowledge of safeguarding, health and safety, and equality and diversity principles are essential. Most importantly, you'll be driven by a person-centred approach that puts service users at the heart of everything you do.
When will I be working?
You will be working 35.58 hours a week on a rolling rota, including evenings and weekends.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.
The Development and Advocacy Department are looking to appoint an interim Development Assistant on a part-time basis. This role will provide general administrative support to the Fundraising Appeals and Membership teams; including but not limited to supporting the Membership phone lines for incoming membership and ticketing queries, manage the fundraising inbox for incoming donation messages, assisting with ticket allocations for Patron members during their priority booking period and writing meaningful thank you letters to donors to appeals.
The ideal candidate will have strong verbal communication skills and a helpful manner, with an enthusiasm for and the ability to communicate fluently about the artistic work of the RBO. They will be a team player, who can quickly build relationships with colleagues and guests. You will have:
- Strong written communication skills across email, digital and print channels
- Excellent face-to-face and telephone communication skills, with the ability to liaise professionally with donors, members, and stakeholders
- Experience working with databases, including accurate data entry and extracting data for mail merges and reports
- A commitment to delivering a first-rate experience to supporters (transferable customer service experience will be highly regarded)
- The ability and interest to gain an understanding of UK fundraising landscape, fundraising methods and processes
- Experience of processing Direct Debits (desirable)
This is a fantastic opportunity for an enthusiastic candidate looking to develop their skills in a world leading arts fundraising team. Prior knowledge of our art forms is not essential but the ability and desire to learn quickly is.
The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
Closing date for applications: 8am, Friday 24th October 2025
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.




The client requests no contact from agencies or media sales.
Project Communications Officer (Rothbury Estate)
Salary: up to £29,000 per annum
Location: Rothbury / Newcastle area - Home working with frequent travel to Rothbury and Newcastle-upon-Tyne (2 to 3 times a week)
Full time (35 hours per week)
Temporary contract - Fixed term contract 1 November 2025 to 31 May 2026
Closing date for applications: 19 October 2025
First interview: 27 October 2025
Second interview: 3 November 2025
About Us
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
Project background
The Wildlife Trusts have an opportunity to secure the historic and vast Rothbury Estate for nature, local people and the nation and are currently seeking funding to achieve this and develop a vision for the Estate by:
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Carrying out surveys, appointing specialist contractors and listening to local people, farmers, visitors and other stakeholders to better understand the needs and opportunities of the site for nature, people and communities
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Engaging local, regional and national audiences to enhance understanding of this heritage landscape
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Working with local and national stakeholders to co-create a new integrated approach to land management where nature recovery will underpin sustainable farming, climate resilience, public access and resilient/connected communities
This project will lay the foundations for the future of the Rothbury Estate, a future which will see it become the heart of a 40-mile nature recovery corridor across northern England.
This project is led by the Royal Society for Wildlife Trusts (RSWT) working in partnership with Northumberland Wildlife Trust.
If you have a knack for creating compelling editorial content for a range of audiences across different platforms, confident in spotting and elevating stories that will engage the regional and national media, and would like to work for one of the UK’s best-loved nature charities, then we have an exciting opportunity for you.
About You
We are looking for a talented communications professional to work with The Wildlife Trusts on a transformative partnership project focused on the historic Rothbury Estate in Northumberland.
You will be a motivated, resilient self-starter who also thrives as part of a team. You will be experienced in working in a Communications and Media team, developing, analysing and evaluating impactful stories and content across different print, digital and broadcast channels to drive action. You will be adept at communicating with mass audiences from a diverse mix of backgrounds, with a creative flair and ability to create clear and simple messaging that educates and inspires people to act.
You will be adept at finding and writing stories that are likely to generate media interest, with a good understanding of the news agenda and ability to keep abreast of current affairs. Your ability to make great connections with people on the ground will be a crucial part of this.
You will be a strategic thinker with excellent attention to detail, used to balancing multiple priorities and using your initiative, whilst working against tight deadlines. A talented and creative team-player, you will need to work with a number of teams across the central charity, RSWT, including communications, press and media and community organising, as well as colleagues from Northumberland Wildlife Trust and across the 46 Wildlife Trusts and individuals within the community as we build a mass movement of people taking action for nature.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.
Night Concierge
We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Salary: £23,868 per annum plus pension and benefits
Hours: Waking nights on a rota, including weekends and bank holidays
Contract: Permanent
Closing Date: Sunday 26th October 2025
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
- You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
- You will be the first point of contact for visitors, contractors or services visiting the building at night
- You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
- You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
- Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
- Experience in undertaking basic maintenance and/or delivering cleaning services.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Personal and professional integrity.
- High-level understanding of professional boundaries and ability to maintain boundaries.
- Ability to work collaboratively.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Groundwork Cheshire, Lancashire and Merseyside is seeking a dynamic Deputy Director to spearhead the development of transformative projects across the North West. This is your chance to shape the future of personal development, employment support, and training initiatives — while unlocking new funding streams and forging powerful partnerships.
As a strategic force behind our Employment & Skills team, you’ll lead high-impact bid development, secure sustainable income, and mobilize projects that change lives. You’ll work alongside passionate teams, engage with diverse communities, and represent Groundwork at the highest levels of influence.
Why this role stands out:
- Lead regional growth in one of the UK’s most respected social enterprises
- Drive innovation in employment and training programmes
- Collaborate with VCFSEs, education providers, and local authorities
- Enjoy flexible working, generous leave, and a supportive culture
This isn’t just a job — it’s a platform for purpose-driven leadership. If you’re ready to make a lasting difference, we’d like to hear from you.
What we will offer you
- 25 days holiday entitlement increasing with length of service, plus public holidays (pro rata for part time staff)
- Flexible working arrangements, depending on the needs of the role
- Enhanced employer pension contribution (6%) increasing further with length of service
- Cycle to Work salary sacrifice scheme
- Employee Assistance Programme
- Death in Service Benefit
Groundwork takes practical action to create a fair and green future in which people, places, and nature thrive.

The client requests no contact from agencies or media sales.
Are you passionate about building meaningful relationships and delivering exceptional supporter experiences? Do you want your work to make a lasting difference to people navigating real challenges in their everyday lives?
We’re looking for a Supporter Care Fundraiser who will be at the heart of a committed fundraising team, supporting individuals and communities who give their time, money and energy to help others. This role will be instrumental in ensuring supporters feel appreciated, informed and inspired to continue their journey with the charity.
You’ll provide high quality, personalised stewardship to donors and volunteers, helping to grow engagement and drive long term impact. You’ll also support the development of fundraising campaigns, events and community led initiatives, as the charity work towards an ambitious target over the next five years.
As a Supporter Care Fundraiser, you will:
- Deliver outstanding care to donors and volunteers through timely, personalised communications that build trust and loyalty.
- Accurately manage donations using the CRM system, ensuring prompt and appropriate acknowledgements.
- Develop and implement strategies to retain and grow supporter engagement, from tailored thank you messages to impact updates.
- Assist in the development and delivery of fundraising campaigns by supporting with resources, communications, and logistical coordination.
- Help coordinate supporter events (virtual and in person), including shows and community gatherings, to celebrate and connect with supporters.
- Maintain accurate supporter records and analyse engagement trends to improve supporter experience.
- Work closely with fundraising, volunteer, marketing, service delivery, and finance teams to ensure aligned supporter care across the organisation.
- Ensure all fundraising and data handling activities comply with relevant regulations and ethical standards.
To be successful, you must have experience:
- Experience in supporter care, donor relations, or customer service — ideally in the nonprofit sector
- Excellent communication skills, both written and verbal
- A friendly, empathetic, and professional approach to supporter interactions
- High attention to detail in processing, communications, and record keeping
- Ability to multitask and prioritise in a dynamic environment
- Comfortable using CRM systems and digital fundraising platforms (preferably Microsoft Dynamics)
- Knowledge of GDPR and best practices in ethical fundraising
- A proactive, collaborative mindset and a genuine desire to help others
Salary: £28,000-£32,000
Location: Flexible location with 2 days in Oxford office
Contract: Permanent
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an advocate to join our team covering Warwickshire and Coventry. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 11pm on 09 November 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales.
Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care—especially in recognising and responding to early signs of mental health issues.
We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes one-to-one support, digital resources and training, and peer support networks.
The Strategic Trauma-Informed Practitioner will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive. This role is available as hybrid / remote or on-site (London)
The type of person we’re looking for:
You will need to be able to step into this role quickly, bringing your experience of building and developing trauma informed approaches in complex services.
You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism. You will need to have excellent attention to detail.
What you'll be doing:
This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.
The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. It will work with subject matter experts to develop trauma-informed approaches, toolkits, and resources for everyday service delivery, based on the needs of kinship carers and their families.
Key responsibilities:
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Develop and lead Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example using Dr Karen Treisman’s approach).
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Lead the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.
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Develop and deliver capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children.
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Work collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.
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Represent Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.
Knowledge, abilities, skills and experience:
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A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.
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Experience working with kinship carers or in adoption and fostering sector.
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Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services.
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Qualified or accredited practitioner in Non-Violent Resistance (NVR) or demonstrable experience using the approach in practice.
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Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.
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Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





Safeguarding Training Officer
Are you looking for an exciting opportunity to work for an organisation that makes a difference?
A rare opportunity has arisen to join a dedicated and vibrant safeguarding team working with the Diocese. We are looking to recruit a maternity cover post to play a key role in the delivery of safeguarding learning across the Diocese, ensuring that our communities are supported to become safer and maintain the highest standards of protection for all.
Position: Safeguarding Training and Policy Adviser
Location: Kidlington, Oxford/Hybrid with travel across the Diocese and to national venues
Hours: 37 hours per week
Salary: £45,378 per annum
Contract: 1 Year Fixed Term (Maternity Cover)
Closing Date: Sunday 19th October 2025 at midnight
Interview Date: Thursday 30th October 2025, Church House Oxford, Langford Locks, Kidlington, Oxford. OX5 1GF
The Role
In this role, you will lead on the delivery of the safeguarding learning pathways across the Diocese, in line with Church of England policies and procedures. You will support clergy, lay leaders, staff, and volunteers to meet safeguarding requirements and embed best practice across the organisation.
You will also support the Head of Safeguarding in providing advice on safeguarding learning policies, maintain strong relationships with local and national safeguarding networks, and ensure training materials remain up to date with legislation, policy changes, and emerging best practice.
This is a varied and rewarding role with the opportunity to influence culture change across the Diocese, delivering high-quality safeguarding training to over 1,400 participants each year and supporting a network of volunteer trainers.
About You
We are looking for a confident and experienced trainer with a passion for safeguarding and learning.
You will have:
- Proven experience in leading and delivering effective training programmes.
- Strong interpersonal and presentation skills, with the ability to engage and inspire diverse audiences.
- Experience of working with multi-professional agencies and the ability to analyse complex safeguarding issues.
- Excellent organisational skills with the ability to plan, monitor, and evaluate training provision.
You will also need to be able to travel independently across the Diocese and work flexibly, including some evenings and weekends.
You do not need to be a practising Christian to work with us – around half of our staff are not – but all our colleagues are comfortable with the Christian ethos that underpins our work and share a desire to make a difference.
Benefits and Rewards
- Competitive salary
- Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes a death-in-service benefit (5% employee contribution)
- Re-accreditation as a Living Wage employer
- Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees
- In addition to the statutory UK public holidays, the Diocese offers three privilege days to all employees, namely Maundy Thursday, Ascension Day, and Christmas Eve (or the closest working day, where this falls on a weekend)
- Access to wellbeing support via Employee Assistance Programme
- Enhanced family-friendly policies and a generous occupational sick pay provision
- Free parking and subsidised on-site café
- Electric car and cycle-to-work salary sacrifice schemes
- EV charging points on site
- Electric vehicle salary sacrifice scheme with Octopus Electric Dreams
- Cycle to Work scheme with Green Commute Initiative
- Contributions towards eye examinations and prescriptive lenses
- Access to low-interest-rate financial services from Churches Mutual Credit Union
- An attractive modern working environment
- And a chance to work with fantastic colleagues!
The successful candidate must have the right to live and work in the United Kingdom and will require an enhanced DBS check.
We are committed to equality, diversity, and inclusion, and welcome applications from all backgrounds. We are particularly keen to hear from candidates from underrepresented communities within the Diocese.
You may have experience in roles such as Trainer, Training and Development Adviser, Safeguarding Lead, Safeguarding Adviser, Training Manager, Learning and Development Specialist, or Policy Adviser.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a creative and articulate Communications Officer to manage communications, including newsletters, website content and social media with a wide range audiences.
Location: Remote (UK-based)
Contract: Part-time, 7.5 hours per week
Salary: £27.5k per annum pro rata
About Us
Gulab Sorkh Foundation (GSF) is an independent charity supporting former members of the Afghan security forces and their families, who have come to the UK under the Government’s Afghan Relocation and Assistance Policy (ARAP). Our mission is to help these individuals rebuild their lives, access support, and integrate fully into British society.
We have recently been awarded new funding under the Communities for Afghans (CfA) Phase 2 programme. This funding allows us to expand our work supporting Afghan families through Sponsor Groups, which is why we are growing our team to ensure we can provide high-quality support to all participants.
About the Role
You will manage communications with Sponsor Groups, funders, and the wider community. This includes creating newsletters, maintaining website content, managing social media, and responding to media and public enquiries. You will also moderate online community platforms and ensure knowledge sharing within the Sponsor Group network.
We are looking for someone who is creative, highly organised, and able to communicate effectively with a range of audiences.
How to Apply
Please upload a CV and cover letter by the closing date. In your cover letter, you must explain how you meet every one of the essential criteria in the person specification. Applications that do not address the essential criteria may not be considered.
Gulab Sorkh Foundation (GSF) supports a diverse range of beneficiaries within the Afghan armed forces community. We know that diversity within our team strengthens our work, and we are proud to be an equal opportunities employer. We welcome applications from all backgrounds, perspectives, and experiences, especially those with lived experience of immigration.
Research shows that some people do not apply unless they meet 100% of the criteria. If this is you, please consider applying anyway; your skills and perspective could be exactly what we need.
A Disclosure and Barring Service (DBS) check will be required for successful candidates. We cannot sponsor visas, so all applicants must have the right to work in the UK.
We may close the vacancy early if we receive enough strong applications.
The client requests no contact from agencies or media sales.
Finance Business Partner
Salary £46,000 - £51,000 per annum (dependant upon skills and experience)
Location Remote - Travel to Whitby, Croft, Malton and Middlesbrough will be required on a monthly basis
Purpose:
As a Finance Business Partner, you will work closely with the directorates, department heads and regional budget holders (supporting multiple sites), ensuring the delivery of full and effective financial service.
The role is one of decision support: providing, analysing and interpreting management information to influence decision making and to deliver service improvements and efficiencies
Partner with the directors and regional budget holders providing insight and understanding to ensure the Trust meets its financial objectives.
Regularly spend time in our communities, working with our budget holders to understand and drive performance.
Location & Travel:
Remote.
The role is mainly remote (home-based); however, you will be expected to regularly attend our Northern communities – Botton Village near Whitby, Croft in Malton and Larchfield in Middlesbrough.
Duties & Responsibilities:
Key responsibilities include:
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Ownership of budget and forecasting process for your community/ directorate /depts operations.
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Working as a team with the other Finance Business Partners, ensure a timely process and a high level of accuracy and engagement.
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Compilation of the monthly management accounts, including KPI’s and explanations for major variances to budget.
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Build and manage relationships and network productively.
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Working with budget holders to provide insight and challenge the performance of operations identifying trends and opportunities for improved financial performance.
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Responsible for all journal entries into the accounting system for the directorates, and departments they support e.g., accruals, prepayments etc.
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Ensuring best practices is adhered at the communities and with budget holders so that they are compliant with organisation financial procedures.
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Provision of support and guidance to operational staff to assist them in effective use of the Trust financial systems.
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Monthly review of rotas, payroll, and commissioned income to identify any issues of overstaffing or commissioned rates.
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Responsible for the Annual income review for any uplifts including annual housing rental review.
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Ensuring sales invoicing is undertaken on a timely basis by the Assistant Finance Business Partner (as and when required).
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Reconciliation of the Income proof in totals.
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Effective credit control, to ensure receipts are received on a timely basis.
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Work closely with the Financial Controller to ensure all financial returns are completed and submitted Centrally on a timely basis e.g. weekly banking’s, year-end accounts etc.
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Maintain a regular stock take and stock valuation process.
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Responsible for review of relevant community expense (nominal) codes, ensuring income and expenditure is coded appropriately.
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Line management of Assistant Finance Business Partner.
General:
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To comply with the Trust’s Policies and Procedures, including Safeguarding, Equality & Diversity and Data Protection.
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To comply with the statutory provisions of the Health and Safety at Work Act 1974.
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Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts or omissions. Employees must co-operate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their manager or other senior members of staff where necessary.
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To ensure that confidentiality is respected and maintained at all times.
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To attend and participate in Team Meetings, 1-2-1 Supervision sessions and other meetings as required in line with the post.
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To undertake any other duties which are consistent with this post, as directed by line management.
This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the department.
Person Specification:
Essential:
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A recognised accountancy qualification - ACA /ACCA/CIMA qualified, finalist or part qualified, or QBE.
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Minimum 2 years in a similar senior finance role with a strong background in financial analysis, budgeting, and forecasting within the charity sector.
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Strategic knowledge and experience of finance and business planning
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Proven experience of supporting business performance management and reporting processes.
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Proven experience of business partnering and/or working closely with non-financial colleagues at varying levels of seniority.
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Experience of preparation of management accounts and multi operational reporting.
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Knowledge & understanding of internal controls& core accounting systems and processes.
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Ability to interact with non-financial business partners is key i.e. Operations, interpreting complex financial information, positions/ situations articulately.
Desirable:
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Degree in finance or accounting.
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Previous experience in an accounting role in the Charity or Housing Sectors.
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Iplicit accounting system in a multi cost centre environment.
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Experience/understanding of VAT partial exemption.
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Knowledge of Fixed Assets and Accounting for Capital expenditure projects.
Our client is an equal opportunity employer.
The Organisation is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check.
They reserve the right to close this advert early if we receive a sufficient number of applications.