Volunteer manager volunteer volunteer roles in Halifax, west yorkshire

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 2 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Induction of new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

About the role:

Strong HR support:

• Ensures volunteers are welcomed, supported, and guided effectively.

• Maintains safeguarding, confidentiality, and compliance standards.

• Creates visibility and consistency in volunteer management.

• Strengthens the organisation’s ability to grow and sustain impact.

Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.

Experience Qualification and Requirements

Technical & Administrative Skills

• Experience in HR support, administration, or volunteer coordination.

• Proficient in record-keeping and document management.

• Ability to draft clear role descriptions, agreements, and HR communications.

Analytical & Organisational Skills

• Strong attention to detail and accuracy.

• Ability to organise multiple tasks and maintain structured records.

Communication Skills

• Clear written and verbal communication.

• Ability to liaise sensitively with volunteers and staff, respecting confidentiality.

Preferred Background

• Human Resources, Administration, Volunteer Management, or related fields.

• Experience with safeguarding and supporting volunteers.

• Previous work in remote or community-driven organisations is a plus

Main Responsibilities/ Key Duties

Volunteer Recruitment & Onboarding

• Assist HR Manager in attracting and onboarding new volunteers.

• Prepare volunteer agreements, role descriptions, and induction materials.

Record-Keeping & HR Administration

• Maintain accurate volunteer records and documentation.

• Support HR processes, including tracking training and compliance requirements.

Safeguarding & Policy Support

• Ensure volunteer engagement complies with safeguarding policies.

• Support confidential HR processes and reporting.

Cross-Functional Collaboration

• Work with team leads and operations staff to ensure volunteers are integrated and supported. 

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Outreach Volunteers provide support to witnesses when they are attending court, as well as pre-trial and post-trial helping them to feel safe and informed. You will provide support to both prosecution and defence witnesses.

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training – this includes virtual training days as well as completing online learning modules. 

• Undertake an Enhanced DBS with Child Barred List check & be part of the DBS Update Service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications. 

Diversity Matters 

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process. 

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, confident, and creative Volunteer Senior Social Media Manager to take ownership of Influential Stars’ social media presence across multiple platforms.

This is a hands-on role for someone capable of planning, creating, and scheduling purposeful content that raises awareness, builds community engagement, and supports campaigns across the UK.

Key Responsibilities

• Manage and grow Influential Stars’ social media presence across platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn

• Plan, create, and schedule consistent content aligned with the organisation’s mission and tone of voice

• Develop content that inspires awareness, connection, and positive action

• Share stories, campaigns, and updates in a sensitive and engaging way

• Maintain content calendars and scheduling systems

• Monitor engagement and respond appropriately where required

• Coordinate with internal team members to ensure accurate and timely messaging

• Maintain brand consistency across all channels

• Stay informed about platform trends and opportunities to increase reach

Skills and Experience Required

Essential:

• Proven experience managing social media across multiple platforms

• Strong understanding of engagement and awareness driven content

• Excellent written communication skills and attention to tone

• Confidence working independently and taking ownership of output

• Strong organisational skills and ability to manage content schedules

• Proactive, reliable, and professional approach

• Genuine connection to the organisation’s mission and values

Desirable:

• Experience managing accounts for charities, community organisations, or purpose led brands

• Familiarity with social media scheduling tools and analytics

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Workload may vary as campaigns increase

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in shaping how a purpose driven platform communicates with the public

• Help amplify campaigns that support charities and individuals facing difficult circumstances

• Gain valuable senior level experience and portfolio visibility

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to contribute creatively while making a meaningful difference

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Become a Fundraisng Team Leader Volunter!

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Volunteer Placement Counsellor 

Location: Remote - online & telephone

Hours: 3 x clients per week - Mondays, Tuesdays or Thursdays

Supervision provided:3.30pm Tuesdays, fortnightly

Wimbledon Guild are recruiting up to three Volunteer Placement Counsellors to help deliver our online and telephone counselling service.  

We offer up to 16 sessions of individual online or telephone counselling to people who might find it hard to leave their homes, or their carers.

You will be on or have completed a Level 4 or above counselling course and have completed 50 hours of clinical experience or the equivalent.

You will be available to attend online supervision at 3.30pm Tuesday afternoons.  You will see a caseload of up to 3 clients online or over the telephone on either Mondays, Tuesdays or Thursdays. As this position is for online / telephone counselling, you will need access to a private and confidential working space, Wi-Fi, a private laptop and telephone. 

Wimbledon Guild Talking Therapies is accredited with BACP.

In return for your volunteering, you will receive free, online supervision, a full induction, and experience in a well-established counselling department in a London-based charity.

If you are interested, please read the Job Description/Person Specification attached.

To Apply:  Please complete the Application Form, addressing the specific criteria in the Person Specification in your Supporting Statement and return the form to us.

Closing Date:  There is currently no closing date, although we reserve the right to close applications when placements are full. Applications will be reviewed upon receipt and applicants notified if they are invited to interview.

Job Description

We are looking for a Volunteer Paid Ads & Media Buyer to plan and manage ethical paid digital campaigns that support fundraising, volunteer recruitment, and public awareness.

You will work with the Digital Marketing Director and Digital Marketing team to create ads that reach the right audiences while upholding trauma-informed, safeguarding, and ethical standards.

This role focuses on campaign planning, optimisation, and impact measurement rather than commercial metrics.

Key Responsibilities

• Plan and manage paid digital campaigns across social media, search, and display platforms
• Create and optimise campaigns to support fundraising, volunteering, and public education
• Collaborate with designers and copywriters to produce ethical and compelling ad creatives
• Test and analyse audiences, messaging, and creatives to improve performance
• Track campaign metrics such as reach, conversions, and cost per action
• Ensure campaigns comply with safeguarding, data protection, and platform policies
• Document processes for transparency and learning
• Work with analysts and campaign teams to report on results and insights

What We’re Looking For

• Experience or interest in paid digital advertising and campaign management
• Familiarity with platforms such as Meta Ads, Google Ads, or similar
• Ability to manage budgets and optimise campaigns responsibly
• Understanding of performance metrics, testing, and reporting
• Comfort working with sensitive subject matter
• Experience in nonprofit or social impact campaigns is helpful but not required

What You’ll Gain

• Founding experience managing paid campaigns for a social impact organisation
• Leadership exposure in ethical advertising and campaign strategy
• Opportunity to influence how resources are used for outreach and engagement
• Hands-on experience working across creative, analytics, and campaign teams
• Priority consideration for future paid roles when funding becomes available

VOLUNTEER ROLE: PROGRAMME MANAGER – LIFE COACHING

Lead a Coaching Journey That Helps Men Grow, Heal, and Thrive

MINDSET isn’t just a charity. It’s a movement. A brotherhood. A mission to redefine what strength looks like for men across England.

We speak to men in a way that feels real — through action, honesty, challenge, and connection. No jargon. No judgment. No shame. Just real conversations, real growth, and real change.

Now we’re building a powerful new offer: A Life Coaching Programme designed to help men build clarity, confidence, purpose, and emotional strength.

And we’re looking for a Programme Manager who can bring this coaching journey to life.

If you’re someone who believes in the power of personal development, who understands the impact of coaching, and who wants to help men unlock their potential — this role is for you.

Why This Role Matters

Life coaching can be the turning point in a man’s life.

It can help him:

• Break old patterns

• Build new habits

• Find direction

• Strengthen his mindset

• Improve relationships

• Step into the man he wants to become

Your leadership will shape:

• The quality and consistency of our coaching programme

• The experience men have from their first session to their final breakthrough

• The coaches and volunteers who deliver the journey

• The impact we measure and the stories we share

• The national rollout of a coaching model built for real men

This isn’t just programme management. This is transformation management.

What You’ll Lead

As our Programme Manager – Life Coaching, you will:

• Oversee the design, delivery, and development of MINDSET’s Life Coaching Programme

• Work with coaches to ensure sessions are safe, empowering, and aligned with our culture code

• Support volunteers delivering coaching across multiple locations or online

• Shape session structures, coaching themes, and growth pathways

• Monitor engagement, outcomes, and feedback to drive continuous improvement

• Ensure the programme remains action‑based, stigma‑free, and accessible to all men

• Work closely with the Head of Services and leadership team to scale the programme nationally

• Champion our values — honesty, courage, growth, brotherhood, inclusion, action — in every coaching interaction

You’ll be the architect of a coaching journey that helps men step into their next chapter.

Who We’re Looking For

• A passion for men’s wellbeing and personal development

• Strong organisational and leadership skills

• Experience in coaching, mentoring, training, or programme delivery

• A belief in action‑based, stigma‑free approaches

• Emotional intelligence and a people‑first mindset

• A commitment to inclusion, safety, and impact

• The courage to build something bold, new, and needed

If you’ve ever thought, “Men deserve a space to grow — and I want to help build it,” then you already understand the heart of this role.

What You’ll Be Part Of

MINDSET is building:

• Peer‑led support groups across England

• Action‑based wellbeing programmes

• Workshops that build resilience, confidence, and emotional strength

• Talk Zones in barbershops, gyms, and workplaces

• A digital platform for mental fitness and personal growth

• A national movement that redefines strength, vulnerability, and brotherhood

This coaching programme will be one of our most powerful tools for change.

What You’ll Gain

This is a volunteer role — but the impact is real and lasting.

You’ll gain:

• Leadership experience in coaching programme design and delivery

• The chance to shape a national personal development journey for men

• A powerful portfolio in wellbeing, coaching, and community impact

• A supportive team that feels like a brotherhood

• A role that grows with you as the movement expands

• The knowledge that your work helped change — and even save — lives

If This Mission Speaks to You… Step Forward.

Men need us. Men need you. And together, we can build something powerful — something that helps men not just survive, but thrive.

Apply now. Join the movement. Reset the mindset — for others, and for yourself.

The Children's Book Project is a national charity on a mission to tackle book poverty. We passionately believe that every child should have the opportunity to own a book and have, in the last year, celebrated gifting our 1 millionth book! We are looking for some wonderful volunteers to help us in managing book sorting and packing with a range of amazing corporate volunteers at our three HQs in Birmingham, Leeds and London.

We gift beautiful pre-loved and new books to schools and we gift within prison settings in order to reach children who may not otherwise have access to book ownership.

We are looking for volunteers in Birmingham, Leeds and London able to help us in the running of our book sorting days at each of our three HQs.  Ideally you will be able to commit to 2-3 days per half term.  (We work term-times only).  Our hours are 10am - 2:30pm.

We work with a range of amazing corporate volunteer teams who come to organise, sort and then pack our books in preparation for delivery. These corporate days are always full of energy and fun and we are looking for energetic and passionate people to support these events as Volunteer Coordinators - helping to make sure that there is a warm welcome, a clear plan for the day and that our one-off visitors can contribute productively.

What is required:

• On average, a commitment to 2 days per half term 
• Flexibility to travel to your local HQ for sorting and corporate volunteering days
• A can-do attitude and enjoyment of working as part of a team.

In return, you’ll get to be part of an extraordinary family of volunteers as we make a real and lasting difference to young lives – there is almost an immeasurable benefit to empowering a child to read for pleasure and we believe that no child should be denied access to a book through poverty. We would love your support!

Regional Officers oversee chapters within a certain region. They provide support and guidance to the Presidents (and the rest of committee if needed) including advice and signposting as needed. They can also provide hands on support if requested. They should encourage chapters to collaborate including the sharing of resources, socials, fundraisers, training and events.

VOLUNTEER ROLE: TRAINERS

Help Build a Skilled, Confident Volunteer Force That’s Changing Men’s Lives

MINDSET isn’t just a charity. It’s a movement. A brotherhood. A mission to redefine what strength looks like for men across England.

We speak to men in a way that feels real — through action, honesty, challenge, and connection. No jargon. No judgment. No shame. Just real conversations, real growth, and real change.

But none of that happens without one thing: A volunteer team that is skilled, confident, supported, and ready.

That’s where you come in.

We’re looking for Volunteer Trainers who can help equip our team with the tools they need to support men safely, compassionately, and effectively.

If you’re someone with training experience — especially in mental health, coaching, safeguarding, or behaviour management — and you want to use your skills to change lives, this role is for you.

Why This Role Matters

Every conversation a volunteer has… Every workshop they support… Every man they help feel seen, heard, and valued…

It all depends on the training they receive.

Your work will help ensure:

• Volunteers feel confident and capable

• Men receive safe, high‑quality support

• Our services remain consistent, ethical, and impactful

• The movement grows with strong foundations

• Every volunteer feels part of something bigger

This isn’t just training. This is empowerment. This is safety. This is impact.

What You’ll Lead

As a Volunteer Trainer, you will help deliver training in areas such as:

• Mental Health First Aid

• Life Coaching skills

• First Aid

• Safeguarding & risk awareness

• Dealing with challenging behaviour

• Motivational Interviewing techniques

• Communication & active listening

• Boundaries, ethics, and safe practice

• Group facilitation skills

• Self‑care and resilience for volunteers

You’ll work with our Head of HR & Volunteering and Head of Services to:

• Deliver engaging, practical training sessions

• Help design new training modules and resources

• Support volunteers as they grow in confidence and skill

• Ensure our training reflects our culture code and values

• Build a learning environment rooted in honesty, courage, and brotherhood

You’ll be shaping the people who shape the movement.

Who We’re Looking For

• Experience delivering training or workshops

• Qualifications or skills in one or more key areas (MHFA, coaching, safeguarding, etc.)

• A passion for men’s wellbeing and preventative mental health

• Strong communication and facilitation skills

• A belief in action‑based, stigma‑free approaches

• Emotional intelligence and a people‑first mindset

• A desire to help volunteers feel confident, capable, and supported

If you’ve ever thought, “I want to use my skills to help others grow,” then you already understand the heart of this role.

What You’ll Be Part Of

MINDSET is building:

• Peer‑led support groups across England

• Action‑based wellbeing programmes

• Workshops that build resilience, confidence, and emotional strength

• Talk Zones in barbershops, gyms, and workplaces

• A digital platform for mental fitness and personal growth

• A national movement that redefines strength, vulnerability, and brotherhood

Your training will help power every part of this movement.

What You’ll Gain

This is a volunteer role — but the impact is real and lasting.

You’ll gain:

• Experience delivering training within a national charity

• A chance to shape the skills and confidence of an entire volunteer force

• A powerful portfolio in wellbeing, safeguarding, and personal development

• A supportive team that feels like a brotherhood

• A role that grows with you as the movement expands

• The knowledge that your work helped change — and even save — lives

If This Mission Speaks to You… Step Forward.

Men need us. Men need you. And together, we can build something powerful — something that helps men not just survive, but thrive.

Apply now. Join the movement. Reset the mindset — for others, and for yourself.

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity running smoothly across the UK, acting “in the best interests of Make a Smile” and ensuring volunteers are well‑trained, supported, and empowered.

About the Role

The Sign Language Officer leads Make A Smile’s British Sign Language (BSL) and Makaton training programme, ensuring volunteers gain the communication skills needed to create magical, inclusive interactions at events. You will oversee teachers, develop engaging lesson plans, and ensure volunteers progress through training effectively.

Key Responsibilities

You will play a central role in developing and delivering high‑quality sign language training. Responsibilities include:

● Overseeing BSL and Makaton teachers and supporting them in running weekly sessions.

● Recruiting suitable teachers or supporting new teachers to develop their skills to the required level.

● Ensuring the charity can offer training at multiple levels (Beginners, Improvers, Novice, Intermediate) for both BSL and Makaton.

● Reviewing and approving lesson plans, ensuring content focuses on vocabulary and phrases useful for Make A Smile events.

● Managing volunteer applications for training, selecting participants based on commitment and likelihood of attending events.

● Supporting weekly sessions by ensuring attendance is taken, volunteers are engaged, and teachers have the resources they need.

● Stepping in to run a session or arranging cover if a teacher is unavailable.

● Monitoring volunteer engagement and removing volunteers from the programme if attendance or participation is consistently poor.

● Ensuring asynchronous training materials on the dashboard remain relevant and accessible.

● Reporting on training progress, volunteer engagement, and teacher needs at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone organised, supportive, and passionate about inclusive communication. You’ll thrive if you bring:

● Strong organisational and coordination skills.

● Confidence in supporting and guiding teachers.

● Creativity in helping shape engaging, event‑focused lesson plans.

● A proactive, solution‑focused mindset. 

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).

● An interest in BSL or Makaton (you do not need to be fluent - teachers deliver the content).

Time Commitment

Sign Language Officers are expected to contribute around 4 hours per week, including supporting teachers, reviewing lesson plans, managing training groups, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair and fellow Trustees.

● Access to existing lesson plans, training materials, and templates.

● Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

● Experience managing a training programme within a national charity.

● Skills in coordination, leadership, and inclusive communication.

● The chance to shape how volunteers interact with children who use BSL or Makaton.

● A meaningful role that directly enhances the accessibility and impact of Make A Smile events.

● The joy of helping volunteers develop skills that create magical, inclusive moments for children.

Safeguarding and Eligibility

Sign Language Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send a CV along with a short message outlining your experience, interest in sign language, and why you’d like to support Make A Smile’s training programme.

We welcome applicants from all backgrounds who share our passion for helping children smile.

Organisation: Make a Smile
Location: Remote (with opportunities for in-person collaboration depending on projects)
Commitment: Flexible, approx. 4–6 hours per week

About Make a Smile

At Make a Smile, we believe in creativity and innovation to ensure children and volunteers alike have the best experience possible. We’re constantly looking for fresh, forward-thinking ideas to improve how we work, and our Innovations Officers play a vital role in bringing those ideas to life.

The Role

As an Innovations Officer, you’ll take the lead on a unique innovation project—overseeing it from idea to reality. Each project is designed to keep our charity current, exciting, and impactful, whether that’s through new activities, resources, or systems that improve how we operate.

You’ll work with and manage a dedicated Innovations Subcommittee, guiding the project through planning, testing, reviewing, and rolling out across chapters. This is a brilliant opportunity for someone who enjoys problem-solving, project management, and bringing creative ideas to life.

The Innovations Officer will:

• Create a clear project outline (aims, budget, timeline, required skills, and success criteria).

• Recruit and manage a subcommittee, ensuring the right mix of skills to make the project a success.

• Oversee project administration, including risk assessments, task logs, and reflection templates.

• Design, test, and pilot the project, gathering feedback from volunteers and chapters.

• Evaluate and improve the project through multiple testing rounds before rollout.

• Support full implementation, ensuring it becomes embedded into the charity’s work.

• Keep trustees updated with regular progress reports and updates at leadership meetings.

What We’re Looking For

• Strong organisational and project management skills.

• Creativity and a problem-solving mindset.

• Ability to lead and support a team of volunteers.

• Willingness to adapt, reflect, and improve upon feedback.

• An interest in developing new ideas and approaches.

• No specific technical background is required—just enthusiasm and commitment!

What You’ll Gain

• Hands-on experience managing a project from start to finish.

• Skills in leadership, delegation, and innovation.

• The chance to bring your ideas to life and see them make a real difference.

• A collaborative, supportive environment with other volunteers.

Time Commitment

This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on the stage of your project.

Shop Volunteering Opportunities

Skipton

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop will be open Monday - Sunday (times tbc)

Location: Shelter, 91 Caroline Square, Skipton, BD23 1DA

Supervised by: Community Shop Manager / Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role   

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact us at Shelter Volunteering