Volunteer manager volunteer roles in swanley, kent

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Camden Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Wandworth Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.support

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Volunteer Youth Support Worker 

Location: at our Satellite Session in Mildmay Comunity Centre N16 
Time commitment: Wednesdays in term Time 4:30-7:30pm 
Reports to: Lead Youth Worker

About Us 

At Mary’s Youth Club, we’re more than just a place to hang out. We’re a safe, supportive space where young people aged 10–19 can be themselves, try new things, and feel like they belong. 

From creative arts and music to games, sports, and wellbeing sessions, we run exciting drop-in activities and workshops every weekday. Everything we do is shaped by young people, with a strong focus on inclusion, creativity, and community. 

The Role 

We’re looking for friendly, reliable volunteers to support our team in delivering fun and engaging activities for young people. No experience is needed – just a positive attitude and a willingness to get stuck in! 

This role is for our Wednesday satellite session ‘Craft & Create’ delivered At Mildmay Community Centre (N16 8NA).

This role would particularly suit someone who is interested in, and able to offer, arts and craft, music or other creative sessions 

This is a great opportunity to gain experience in youth work, give back to your community, and help create a safe, welcoming environment for young people to grow and thrive. 

What You’ll Be Doing 

• Supporting young people during drop-in sessions

• Helping set up and run activities with staff 

• Being a friendly and approachable presence for young people 

• Encouraging creativity, teamwork and confidence 

• Assisting with tidying up and ensuring the space stays safe and welcoming 

What We’re Looking For 

You don’t need experience – we’ll provide guidance and support. We’re looking for volunteers who: 

• Enjoy spending time with young people 

• Have an interest in creative, hands-on activities

• Are patient, friendly and good listeners 

• Are reliable and able to work well in a team 

• Are open to learning and receiving feedback 

• Respect diversity and different backgrounds 

• Are committed to creating a safe, inclusive environment 

What You’ll Get 

• Support and supervision from experienced youth workers 

• A warm, friendly team environment 

• Opportunities to learn more about youth work 

• A chance to make a real difference in young people’s lives 

• References and certificates of volunteering (on request) 

Additional Info 

• All volunteers will be asked to complete a basic DBS (criminal record) check – we can help with this 

• We provide safeguarding training and a full induction 

• Volunteers must be 18+ 

Please note that unfortunately, we are not in a financial position to be able to pay sponsorship visa costs for individuals, therefore you will need to have settled status or pre-settled status in the UK in order to be able to apply for this volunteer role

How to Apply 

Interested? We'd love to hear from you! 

Join us in making Mary’s a space where young people feel safe, supported, and inspired – every day. �� 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Croydon Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

About It’s Time:

It’s Time is a charity created by and for young adults who have experienced the death of a parent. Founded by people who know this grief first-hand, the charity ensures no one aged 18–35 has to navigate such loss alone. Through peer-led support, events, free group therapy, and tailored resources, It’s Time offers connection and understanding during an often isolating time. The charity also partners with universities, workplaces, and families to promote better bereavement support - recognising that grief doesn’t follow a timeline, and the help offered to young adults shouldn’t either.

The charity was founded in 2021 and we now run local peer support groups throughout England, have a year long waiting list for our group therapy and supports around 500 people in the online community.  We recognise that as we grow our needs and those of our community are changing and are looking for someone skilled in charity growth to steer us into the next phase of our development.

About the Role
We are seeking a dedicated, strategic, and inspiring leader to join us as Chair of the Board of Trustees. This is a unique opportunity to help shape the future of a growing charity, providing governance, leadership, and support to a committed Board and passionate staff team.

As Chair, you will play a vital role in steering the organisation toward maximum impact for our beneficiaries, holding the Board and senior leadership to account while acting as an ambassador and public face of the charity.

Time Commitment:

• 4 board meetings annually (Tuesday evenings via Zoom)

• 1 annual in-person strategy day (usually a Saturday in London)

• Participation in any relevant sub-groups

• Ad hoc involvement in events, meetings, or training as needed

Remuneration:
This is a voluntary role. Reasonable travel expenses will be reimbursed.

Key Responsibilities

• Lead the Board in providing clear strategic direction and strong governance

• Ensure the charity meets its objectives, mission, and vision

• Support and hold the senior leadership team to account

• Represent the charity externally, acting as a spokesperson and ambassador

• Chair Board meetings, enabling effective and inclusive decision-making

• Build strong relationships with trustees, staff, and stakeholders

• Oversee financial health, governance standards, and risk management

What We're Looking For:

Personal Qualities

• A visible passion and commitment to the charity’s cause

• Excellent communication and interpersonal skills

• Gravitas to lead a growing organisation

• Diplomatic, collaborative, and team-oriented

Experience

• Senior strategic leadership experience

• Experience in growing a small charity

• Strong track record in your professional field

• Experience working with or on a Board of Trustees

• Skilled in stakeholder management and public speaking

• Confident chairing meetings and facilitating group discussions

Knowledge & Skills

• Understanding of the charity and civil society sectors

• Strong governance and financial oversight capabilities

• Proven ability to build and lead effective teams

Term:
The Chair will serve a three-year term, with eligibility for reappointment for one additional term.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

ABOUT IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change.

Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area -Advocacy, Research, Policy Mapping and Campaigning.

ABOUT OUR COMMUNITY SUPPORT TEAM

The Community Support team acts as the main point of contact for the Latin American community and IRMO, where we identify their needs and enquiries, triage the support and services to be allocated and share relevant information. The Welcome Area plays a key role in the daily operations of the organisation; offering a range of support services, which include interpreting, referrals and signposting, broadcast of information and events, amongst others.

ABOUT THE ROLE

As a Community Interpreter at IRMO, you will be a vital point of contact for our community of Latin American users. You will help users overcome the language barrier to access essential services to build a more integrated life in the UK.

MAIN TASKS AND RESPONSIBILITIES
● You will assist service users with processes such as opening a bank account, reporting hate crime, applying for National Insurance Number, driving license, Oyster card or Freedom Pass and understanding bills and making payment plans.

● You will also help to create informative materials to facilitate the effective delivery of our services. This is an exciting opportunity for anyone who wants to understand the challenges faced by our community, gain experience in customer service and use their language skills in a positive and impactful way.

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Portuguese are essential (Spanish desirable).

● Ability to work effectively as a member of a team and with a diverse population of users, staff and partners.

● A caring, sensitive and non-judgemental approach.

● The ability to cope with stressful and emotionally challenging issues.

● Professionalism to handle sensitive and confidential information.

● Excellent organisational skills and attention to detail.

● Ability to set their own work priorities, take initiatives and work with minimal supervision

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.

The role in a nutshell: 

Lead volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services which Age UK delivers. If you have some free time available and have a passion for retail management, we can help you find a new sense of purpose in your life. 

What will you be doing? 

As this is such a key role, the task list for this role is understandably lengthy.
Key activities include but are not limited to the following:
•To assist in the security of the shop and its stock, and bank takings when required. Opening the shop or securing the shop at close of business when required. 
•Ensure cash handling processes and procedures are adhered to and exchanges and refunds actioned promptly. 
•Ensure Health & Safety regulations are understood and complied with; Alcumus (incident reporting and health & safety check recording system) understood and completed.
•Ensure compliance with all organisational policies and procedures.
•Always deliver great customer service.
•Support other volunteers, ensuring gift aid is captured on both donations and sales.
•Provide training and support on the till to other volunteers as required. 
•General retail duties - again not limited to but including- accepting donations (stock or cash), promote gift aid, operate till, take phone calls and deal with enquiries, keeping the shop clean and tidy, pricing, displaying and sale of donated goods and merchandise.  Deal with refunds and customer complaints.
•Live Age UK’s values; follow our code of conduct and our Diversity; Equity and Inclusion policy. 

How would you be supported in this role? 

When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. To be a Lead Volunteer we do have a specific training plan we would need you to complete. 

Why do we need volunteers in this role? 

Lead volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. Occasionally we find ourselves in a position where no paid staff are available to open the shop which disappoints customers and donors alike; and decreases the funds we can raise to support people in later life. Lead volunteers give an additional layer of flexibility to help us keep our doors open. 

Additional information: 

We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. However for this role there will be times when we do make a specific ask of you. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. For this role, previous experience of working in retail would be a real advantage; and you would need to show commitment and regular attendance to ensure you are fully up to speed with our policy and procedures; and what’s going on in the shop. If you are looking for a career in retail and looking to gain some crucial experience this could be the ideal role for you-equally if you are retired but keen to keep your hand in; we could really benefit from your experience! Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our absolute best to find a role that works for you. 

AHO Head of Fundraising (unpaid, Volunteer role)

Responsibilities and Duties

The Volunteer Head of Fundraising assists the Director of Fundraising in developing and implementing a comprehensive multi-year funding strategy that encompasses diverse income streams, working collaboratively with senior leadership to coordinate efforts and maintain an up-to-date funding pipeline. 

The Volunteer Grants Head assists the Director of Fundraising to:

• Develop and drive a multi-year fundraising strategy to support the organisation's growth ambitions.  To include a mix of both existing and new income streams and the resources needed to reach the goals.
• Work with the CEO, Director of Fundraising, and Grant Managers to implement the strategy in a coordinated and effective way.
• Create and maintain the fundraising pipeline, keeping it up to date in the CRM, in collaboration with other Volunteers and staff members.
• Lead on fortnightly Business Development meetings to keep everyone aligned and updated.
• Lead the development of new income streams, including government procurement opportunities and individual donations.
• Collaborate with senior leadership to ensure alignment between income generation and programme delivery.
• Work closely with the Board of Directors to establish and leverage networks and opportunities.

Essential Skills, knowledge, and behaviours:

• Proven track record of developing and delivering successful fundraising strategies at a senior level.
• Proven track record of meeting or exceeding income targets across multiple income streams.
• Experience managing multiple income streams, including statutory income, individual, corporate, and grant fundraising
• Strong leadership and people management skills with experience developing high-performing teams
• Excellent relationship-building skills with the ability to engage a wide range of stakeholders
• Financial acumen, including budgeting, reporting, and performance analysis
• Exceptional written and verbal communication skills, including bid writing and donor presentations
• Strategic thinker with a proactive, innovative, and resilient approach
• Knowledge of fundraising regulation, GDPR, and best practice in supporter stewardship

Please note that this is an unpaid role. Don't apply if you plan to negotiate a pay or deal.  Volunteering allows people to give their time for free to society while gaining the experience they need when applying for future paid jobs.

For the full role description and other volunteer opportunities, please visit our website.

How to apply

Please apply by submitting your CV and cover letter using the Charity Job system.  If you use any method other than the one specified, we will not review your application.

Every day, neurodivergent people in the legal profession face misunderstanding, outdated assumptions, and well-meaning but misguided "support." We're building something different - a charity that gets the science right, speaks with authority, and creates change based on evidence rather than good intentions.

We need someone who understands what neurodiversity really is - professionally, academically, maybe personally, to be our compass and our credibility.

What we're looking for

We need a neurodiversity specialist who can be our knowledge foundation - someone whose expertise ensures everything we do is grounded in current understanding and best practice.

Your background might include:

• Professional expertise in neurodivergence through psychology, neuroscience, education, occupational therapy, or related fields

• Deep knowledge of current research and evidence base around neurodivergence

• Understanding of the real challenges neurodivergent people face in professional environments

• The ability to translate complex concepts into language that lawyers (and everyone else) can understand

• Genuine commitment to making the legal profession work better for neurodivergent people

What would be brilliant (but not essential):

• Hands-on experience working with or advocating for neurodivergent individuals

• Academic qualifications or research experience in relevant areas

• Knowledge of workplace adjustments and inclusive employment practices

• Understanding of career progression challenges in professional settings

• Experience in education, training, or public awareness work

• Personal lived experience of neurodivergence (valued but not required)

What you'll be doing

This isn't about lending your name to our letterhead. You'll be actively shaping everything we put out into the world:

Being our quality control:

• Reviewing all our educational materials, resources, and communications to ensure they're factually accurate

• Keeping us current with evolving research and best practices

• Making sure our language is appropriate, respectful, and up-to-date

• Helping us spot and counter misinformation before it takes hold

Guiding our strategy:

• Providing specialist input on how we approach neurodiversity promotion in the legal profession

• Advising on the most effective methods for raising genuine awareness and understanding

• Supporting the development of educational programs that actually work

• Identifying where we can make the biggest impact

Building our credibility:

• Helping establish partnerships with respected neurodiversity organisations, researchers, and experts

• Supporting our reputation as a source that legal professionals can trust

• Advising on collaboration opportunities with academic institutions and healthcare professionals

Supporting our people:

• Providing guidance to our neurodivergent volunteers in their advocacy work

• Ensuring volunteer-led initiatives are built on solid understanding

• Advising on accessible and inclusive team management practices

The need-to-know

Time commitment: Around 4-8 hours per month - one monthly trustee meeting plus the specialist input that makes the difference, and the occasional extra task that crops up. 

Term: We're looking for a minimum 2-year commitment initially, which then becomes a rolling 1-year term subject to the constitutional requirements. 

When we meet: We will be setting our meeting dates at the start of the organisation's year (October 2025) so everyone can plan ahead. 

Next steps:

• Applications close: 5 September 2025 at 17:00

• Interview dates: TBC - dependent on application numbers

• Next board meeting: TBC

Why this role matters

The legal profession is finally starting to talk about neurodiversity. But too often, the conversation is happening without the depth of understanding it deserves. Myths persist, outdated language gets used, and initiatives are built on shaky foundations.

Your expertise doesn't just add value to our work - it protects the people we're trying to help from being let down by another well-meaning but uninformed initiative.

What We Offer in Return

• Real influence: Your knowledge directly shapes our approach and ensures our impact is positive

• Professional recognition: Work with a charity that's building a reputation for getting it right

• Meaningful connections: Network with other professionals who share your commitment to evidence-based change

• Flexibility: We’re a team of working professionals and always work around professional commitments

• Support: Join a board that values expertise and provides genuine collaboration

• Development opportunities: Expand your governance experience and charity sector knowledge

• Recognition: References, recommendations, and opportunities to speak on topics you care about

• Expenses covered: We reimburse reasonable costs related to your trustee work

Whether your expertise comes from clinical practice, academic research, educational settings, or lived experience combined with professional knowledge, if you care about ensuring neurodiversity initiatives are built on solid foundations, we want to hear from you.

Application deadline: 5 September 2025 at 17:00

We're committed to making reasonable adjustments throughout our recruitment process and welcome applications from all backgrounds. If you need any support with your application, please let us know.

Summary: Driving medical communication and patient-led research agenda for a complex medical condition 

Description: You could make a real difference to the lives of patients and doctors struggling with a rare disease. That's what we do at Mast Cell Action - a charity dedicated to supporting the Mast Cell Activation Syndrome (MCAS) patient community and improving the evidence base for the disease.

We work hand-in-hand with doctors and patients to develop materials that truly make a difference. And with the help of our medical advisory panel, we're constantly improving our activities to better serve our community.

But we're not done yet. We're looking for someone with a genuine interest in this area, with medical, health, NHS, and research experience to join our team. You'll be responsible for developing and executing our strategy to engage with the medical community, research organisations, NHS policymakers, and our community as a whole.

You'll lead multiple projects, collaborating with doctors to better understand and define our community, as well as initiating and executing new projects. And with your expertise, you'll ensure that all our communications are evidence-based and informative.

So, if you're passionate about making a real difference, come and join us at Mast Cell Action. Together, we can create a brighter future for patients and doctors alike.

You will lead a team of passionate volunteers and interns, working closely with our Operations Director to drive our mission forward. One of your key responsibilities will be to nurture and grow our Medical Advisory Panel, working hand-in-hand with supportive doctors and medical institutions. You'll be the face of the charity, representing us in all our interactions with these key stakeholders.

You’ll report directly to our trustee board, ensuring that all of our activities are aligned with our overall strategy and goals.

We're looking for a dynamic individual who can inspire and motivate their team to achieve great things. If you're passionate about healthcare and have experience working with medical institutions, this is the perfect opportunity for you. So why not join us at Mast Cell Action and help us make a real difference in the lives of patients and doctors?

What impact will they have?

At Mast Cell Action, we know that communicating, engaging, and educating the medical community and policy makers is crucial if we want to improve support for MCAS patients. And that's where you come in.

As our communications expert, you'll play a pivotal role in advancing patient care over time. You'll work closely with doctors, medical institutions, and policy makers to raise awareness of MCAS and advocate for better support for patients.

By effectively communicating the importance of MCAS and engaging with key stakeholders, you'll help improve patient outcomes and quality of life in the long run.

If you're passionate about making a real difference and have experience in healthcare communications, this is the perfect opportunity for you. 

About the volunteer 

What skills should they have

We are looking for a volunteer who has experience in the NHS and medical/research environment. If you're someone who can assess a situation and develop a clear strategy to achieve the desired outcome, we want to hear from you.

As our ideal candidate, you're an effective communicator who can engage with doctors and produce written and visual materials that really make an impact. You're also a team player who can work effectively as part of a multidisciplinary team.

Managing projects and team members is second nature to you, and you're able to keep everyone on track and motivated. And with your awareness of the political and economic landscape in the area of complex diseases, you can navigate through any obstacles that come your way.

If you're passionate about making a real difference in the lives of patients with complex diseases and have the experience we're looking for, we want you on our team at Mast Cell Action.

Skills

Medical related background 

Medical writing skills

Project management 

Team management 

Analytical and conversant with research methodologies

Where and when

Work remotely, flexible hours 

Meetings in London 

Trips to medical conferences around uk

Reasonable Expenses covered.

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. We are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Managing Director facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Main Duties & Responsibilities

• recruiting new staff
• making sure that staff get paid correctly and on time
• managing pensions and benefits administration
• approving job descriptions and advertisements
• looking after the health, safety and welfare of all employees
• organising staff training 
• monitoring staff performance and attendance
• advising line managers and other employees on employment law and the employer's own employment policies and procedures
• ensuring candidates have the right to work at the organisation
• advising on disciplinary and employee performance problems
• negotiating salaries, contracts, working conditions and redundancy packages with staff and trade union representatives.

Person Specification & Key Competencies

Qualifications and Experience:

· Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation necessary but not essential.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

 Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of One Place London CIC.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification but not essential.

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.