Volunteer Mental Health Support Worker Jobs in Banbury, Oxfordshire
This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us:
Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.
Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.
Location: Remote based in Oxfordshire
Key duties:
· Recruiting, training and providing ongoing support to volunteers
· Working with the children and young people to assess their service requirements
· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service
· Looking at opportunities to engage and work with services to identify care leavers and independent visitors
· Reporting and discussing all safeguarding concerns with the service manager
· Completing initial assessments and matching volunteers to young people
· Raising the profile of the Independent Visitors and Care Leavers service
Our ideal candidate:
· Has qualifications relevant to the role
· Has experience of working with children and young people.
· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)
· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences
· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers
· Can generate reports and make presentations
In return we offer a range of benefits including:
· Pension contribution up to 5%
· Death in service insurance
· Employee assistance programme
· Bluelight Card
· Cycle to work scheme
· 23 days of annual leave + bank holidays (increases after 2 years of service)
· Gym membership
· Healthcash plan
· Professional development
We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
The client requests no contact from agencies or media sales.
About us:
Action for M.E. is the only charity in the UK providing direct support including healthcare to children and adults with M.E.. We provide vital support services, campaign for change and invest in ground-breaking research to help put an end to the ignorance, injustice and neglect experienced by people with M.E.
Opportunity:
Having been paused to new referrals, Action for M.E.’s free, independent, Adults Advocacy service will soon be re-opening. It’s one of our range of free Support Services that work with adults, young people, and/or families living with M.E. We support colleagues across the team to take part in and share reflective practice, self-care, peer-support and training.
Our Adults Advocacy service offers non-statutory, single-issue, instructed advocacy for adults with a confirmed diagnosis of M.E. We encourage self-advocacy where possible, though many of our clients are too severely affected by M.E. to be able to take undertake this.
As an Adults Advocate, you will manage a caseload of clients, as well as inputting and contributing to the triage process along with your Advocacy colleagues. You will meet with clients by phone, email, Zoom and/or SMS; we can also facilitate communication by post if this is required. We are not able to offer home visits or face to face meetings.
What we can offer you:
We offer fully remote and flexible working with generous annual leave (30 days plus bank holidays, pro rata). The wellbeing of our staff is important to us, we offer a range of benefits to employees including (but not limited to) access to free counselling and voluntary wellbeing weekday sessions, examples of recent sessions include guided group meditations and a book club.
To view the full job description, download the job pack, and apply for this role, please visit our Recruitee site (please note that we only accept applications via Recruitee; any application sent directly to an Action for M.E. mailbox will not be considered).
Should you have any questions about the role, or require any reasonable adjustments to the recruitment process, please don’t hesitate to contact our recruitment team, details of how to do this are contained in the application pack, "how to apply" section.
The client requests no contact from agencies or media sales.
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Job Title – Registered Manager - West Midlands
Pay - £52,939 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum.
Hours - 35 Hours per Week
Contract - Permanent
Location – Homebased - working with our team across West Midlands. Occasional travel will be required.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults. New staff will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.
We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT. You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.
We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.
Reporting into the Director of Children’s Services, the post holder has Registered Manager responsibilities for a wide-reaching geographical area which will have a staff team of Social Workers, Family Finding Worker, Engagement & Activity Practitioner, Consultants, Panel Members and Administration team. The post holder will prioritise trauma informed and therapeutic methodologies and actively support and encourage diversity and inclusion within all aspects of the role.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus bank holidays (pro rata if part time).
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family-friendly policies.
- Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
- Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
- Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
- Fantastic professional learning and personal development opportunities.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Sunday 12th May 2024.
Interview Date: Monday 27th May 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.