Volunteer office support volunteer roles in camberwell, greater london

RollaDome All Skate is looking for a proactive and motivated Volunteer HR Assistant to support our HR team with administrative duties. This volunteer position provides valuable experience in human resources, recruitment, and employee support. You will assist with managing HR processes, recruitment activities, and employee-related queries, contributing to the smooth operation of the organization. 

Key Responsibilities 

• Assist with recruitment processes, including posting job ads and scheduling interviews 

• Maintain HR records and update employee files 

• Respond to general HR inquiries and provide assistance to staff 

• Support in the onboarding process for new employees and volunteers 

• Assist with employee benefits administration and paperwork 

• Help organize training and development sessions for staff 

• Assist with data entry and HR reporting 

• Support with exit interviews and employee feedback collection 

Skills & Qualifications 

• Strong organizational skills and keen attention to detail 

• Excellent written and verbal communication skills 

• Ability to maintain confidentiality and manage sensitive information 

• Proficient in Microsoft Office (Excel, Word, PowerPoint) 

• Interest in pursuing a career in HR, administration, or management 

• Previous HR or administrative experience is an advantage 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable hands-on HR experience in a nonprofit setting 

• Opportunity to contribute to the HR function in a growing organization 

• Develop transferable skills in recruitment, employee relations, and administration 

• Networking opportunities with HR professionals and charity staff 

• Expenses reimbursed for role-related costs 

About the role: Advocacy Placement Volunteering You will be providing remote (office based/virtual) advocacy support for people impacted by hoarding behaviour (PwHB) who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse/neglect. You will be working with trained colleagues to alleviate housing, benefits, mental health and other problems experienced by HUK's participants. HoardingUK (HUK) works to bring services together to improve person-centred, cost effective and time managed support.

The role: • Volunteer at HUK a minimum of one half-day (4 hours) each week. • Provide timely support to those using the service . • Maintain a caseload of up to three clients at each advice session. • Comply with HUK's case-management procedures, training programme and other relevant policies and procedures. • Work collaboratively to create an action plan with participants and professionals. • Assist in facilitating phone, correspondence, emails to statutory services and others. • Signpost to relevant external services based on participant need. • Keep accurate records. • Promote choice and control.

Who should apply

: • Trainees/professionals with interest/experience in mental health, housing, social care, legal frameworks, etc. • Passionate people committed to standing for rights. • People with lived experience of mental health and/or hoarding behaviour. • The ability to work sensitively and professionally with people who may be facing a variety of situations including discriminatory abuse and systemic neglect. • A commitment to values of HoardingUK Training on hoarding behaviour, advocacy and other relevant areas will be provided.

VOLUNTEER CHAIR/COORDINATOR

Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As your local Chair or Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, communication, organisation, and motivational skills to this role.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

•  Coordinating the activities of our local branch to undertake and meet the needs of  referrals in your area

• Coordinating and chairing the branch meetings

• Leading the branch’s shared responsibility for planning and completing referrals

• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers

• Approving income and expenditure with the other branch bank account signatories  and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed

• Ensuring the branch’s activities comply with policies to keep people safe

• Regularly communicate and act as a key contact between staff and volunteer

What you’ll need for this role

Essential

• Confident in leading and chairing a meeting

• Confident using Microsoft Office, the internet and email

• Willingness to attend local events to promote the charity’s work

• Ability to understand and follow external and internal policies and procedures• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Confident in communicating with different audiences, including decision-makers and volunteers

• Able to delegate and motivate the activities of others

• Enthusiastic about raising awareness of the charity’s work in the local area

• Willingness to develop skills and experience

You’ll also need to complete the induction checklist and some online training, as well as a DBS check.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you – your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Title: Business Coordinator Volunteer

Reports To: Business Development Manager

Location: Acton Gardens Community Centre / Remote

Time Commitment: 1-9 hours per week, flexible

Role Overview: As a Volunteer Business Coordinator with RollaDome All Skate, you will play a pivotal role in supporting our business development activities. This position offers you the opportunity to gain hands-on experience in various aspects of business administration, coordination, and project management. You will contribute directly to the efficiency of our business operations and the achievement of our strategic objectives.

Key Responsibilities:

• Assist with the coordination and implementation of business projects.

• Support the management of schedules and project timelines to ensure timely completion of tasks.

• Facilitate communication between different departments and external stakeholders.

• Help prepare and organize documents such as reports, proposals, and presentations.

• Participate in the development and monitoring of business processes and systems.

• Engage in research and analysis to support business initiatives and strategy development.

• Contribute to the organization of professional events, meetings, and networking opportunities.

• Provide administrative support as needed, including data entry, file management, and correspondence handling.

Qualifications:

• Strong organizational skills and the ability to manage multiple tasks simultaneously.

• Proficiency in Microsoft Office Suite and virtual collaboration tools. 

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

• Keen attention to detail and a commitment to producing high-quality work.

• Interest in business development and a desire to learn and grow professionally.

Education and Experience:

• Business Administration, Management, or related field of study is preferred but not required.

• Experience in a business setting or project coordination is a plus.

• Volunteers from all academic backgrounds are encouraged to apply, as long as the skills and interests align with the role.

Benefits:

• Gain practical experience in a dynamic and supportive environment.

• Develop professional skills and expand your knowledge in the field of business.

• Build your network by interacting with professionals and stakeholders.

• Receive a letter of recommendation upon successful completion of your volunteer term.

• Flexible volunteering hours to fit around your personal commitments.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. RollaDome All Skate is an equal opportunity organization and welcomes applications from all interested parties. We are committed to diversity and inclusion and aim to create a welcoming and equitable environment for all our volunteers.

Role Description:

The Safe Space is a local hub for anyone who feels they are nearing crisis point. We are here to listen to what you need and work with you to help. These might be strategies to help you cope in the moment, a range of activities that we provide free of charge, resources to take away or connect you with practical local services. As a part of this, we are looking for volunteers to offer support to individuals who may access our crisis drop-in services. This includes a variety of tasks, which include greeting individuals, offering a cup of tea and biscuits, general reception duties, supporting 1:1 session, completing administrative tasks and generally keeping clients engaged and safe on our premises.

We are looking for someone who

• Has lived experience of mental health/social crisis
• Preferably have had experience working with people who experience poor mental health
• Are comfortable with co-producing and facilitating peer led workshops where applicable if required.
• Are willing to actively participate with clients 1:1 and in group settings
• Are able to take on any ad hoc admin/support responsibilities within the Safe Space Team

Time commitment and expenses:

• Minimum 6 months commitment, offer I day per week during our opening hours of 2pm–10pm.  Please indicate your preferred volunteering day(s) plus preferred site (H&F, Ealing or Hounslow) on your application.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role 
• Reasonable travel expenses will be reimbursed where required.

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity, and volunteering in Safe Space is an opportunity to experience and get involved in crisis support. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in supporter development/fundraising that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims.   As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising.  By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY. 

As a volunteer Senior Administrator, you will play an essential role in supporting the operational activities of RollaDome All Skate. You will assist with office management, scheduling, data organisation, and helping ensure that administrative tasks are completed efficiently and effectively. 

Key Responsibilities 

• Provide administrative support to senior leaders and staff. 

• Manage scheduling of meetings, events, and appointments. 

• Organise and maintain office filing systems and records. 

• Handle inquiries and provide customer service to stakeholders. 

• Assist in the preparation of reports, documentation, and presentations. 

• Ensure smooth communication between departments and external partners. 

Skills & Qualifications 

• Interest in business administration and organisational processes. 

• Strong organisational skills and attention to detail. 

• Good communication skills, both written and verbal. 

• Comfortable with Microsoft Office and basic digital tools. 

• Ability to work effectively within a team and independently. 
   

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain practical experience in administration and office management. 

• Develop organisational and problem-solving skills. 

• Make a meaningful contribution to a community-focused initiative. 

Are you a proactive fundraiser and looking to support a small charity? We're looking for 2 energetic and enthusiastic fundraiser volunteers to increase the fundraising opportunities for the charity as well as developing corporate partnerships, legacy giving, individual giving and major donors. This role may also include:

• Develop new and imaginative fundraising activities, many of which involve organising events
• Project manage fundraising events, from inception all the way through to evaluation
• Recruit and promote supporters and volunteers for challenge and national events.
• Assisting with researching and approaching corporate entities for event sponsorships, partnerships, Charity of the Year partnerships, and donations from corporate foundations
• Writing emails and speaking with potential partners about the work of Burning Nights CRPS Support with the aim of securing funds for the organisation
• Helping to maintain the fundraising database, ensuring accuracy and consistency of all records;
• Development in fundraising opportunities
• Keeping in contact with current & past donors and assisting in finding new donors
• Communicating with past fundraisers and encourage them to consider fundraising in the future
• Assist in marketing our events
• Development / Improvement of fundraising support (e.g fundraising packs and materials)
• Create fundraising & donation posts for social media & email marketing

Key & Desirable Skills:

• Fully computer literate and fully able with the main Microsoft Office tools including Word, Excel, Access, PowerPoint as well as the internet and email
• Knowledge of using CRM systems or ability to learn

• Outgoing, friendly and proactive character
• Good initiative and ability to work with little direct supervision but will ask when help is needed
• Be comfortable volunteering within a small team or by yourself
• Good communication skills - Ability to communicate effectively at a number of different levels
• Ability to communicate effectively by telephone, written correspondence and in person
• Experience of writing funding proposals and working in fundraising would be an advantage
• Strong organisational skills
• Knowledge of corporate fundraising techniques including Charity of the Year, sponsorship, donations, marketing would be an advantage
• An ability to present and engage potential partners/sponsors in a compelling way
• Maintaining strict confidentiality

Practical Considerations:

• Age over 18 only
• Expenses will be given in line with the charity’s expenses policy
• It is an indoor role at one site – your home, but occasionally meetings are held in other offices and in the office of the charity or online
• This role is suitable for people wanting to learn new skills as well as improve previously learnt skills

Not sure if you have the right skills? Then contact us or apply as you may have some great translatable skills that would be applicable for this role!

About the Charity: Burning Nights CRPS Support is a UK wide charity that works to improve life for those living with Complex Regional Pain Syndrome (CRPS), their families, loved ones, carers and friends. As a charity we raise awareness about the condition amongst the public, health and legal professionals by providing CRPS awareness sessions so that patients can be diagnosed quicker to enable treatment to start more rapidly.

Application Process:

Apply on Charity Job with CV and covering letter telling us why you would be a good fit for our charity

Location: Hybrid - charity based in Watford, Hertfordshire
Commitment: Flexible hours with occasional in-person meetings

About Us

Watford & Three Rivers Refugee Partnership is dedicated to supporting refugees and asylum seekers by providing immigration services, advocacy, a social hub and ESOL classes. Our IT systems play a crucial role in ensuring we can deliver our services effectively, and we are seeking an IT volunteer to help maintain and improve our digital infrastructure.

Role Overview

We are seeking a motivated and tech-savvy IT Volunteer to assist our organization with various technology-related tasks. This role is ideal for individuals looking to gain experience in IT while contributing to a meaningful cause. The IT Volunteer will work closely with our staff to ensure that our technology systems are running smoothly and efficiently.

Key Responsibilities

· Provide basic IT support to staff and volunteers (troubleshooting software/hardware issues).

· Assist with setting up and maintaining computers, printers, and other devices.

· Help manage and update the charity’s website, databases and cloud systems.

· Recommend improvements to IT infrastructure and digital tools.

· Email communications with all functionalities in the charity’s IT.

Skills & Experience

· Knowledge of IT systems, troubleshooting, and basic network administration.

· Experience with Microsoft Office, Google Workspace, IONOS (our current host) or similar tools.

· Understanding of website maintenance (WordPress, Divi (our current website builder/theme), Stripe (payment gateway), WPForms (integrated with Stripe) or other CMS is a plus).

· Familiarity with cybersecurity best practices.

· Good problem-solving skills and ability to explain technical concepts to non-technical users.

· Previous experience in IT support, web development, or database management is a plus.

What We Offer

· The opportunity to use your IT skills for a meaningful cause.

· Hands-on experience in a charity environment.

· A supportive and friendly team.

If you're passionate about using technology to make a difference in the lives of refugees, we'd love to hear from you!

How to Apply:
Please send your CV via Charity Job and someone will give you a call/email to discuss further.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Merton Mencap is a leading local charity in the London borough of Merton.  Formed over 70 years ago, we support children, young people and adults with a learning disability and autism and their families by providing a range of services and activities.  Our teams of staff and volunteers are hugely dedicated to providing the highest quality support for local people.

The charity is led by its Executive Committee comprising 8 trustees and the Chief Executive, who meet 6 times a year to ensure the organisation is carrying out its charitable aims.

We have an exciting volunteer vacancy of Treasurer, who will also be a trustee. The Treasurer works alongside the Finance Manager and Chief Executive to provide mentorship, expert accounting advice and guidance, and chairs our Finance Committee.

All our volunteers receive the charity's mandatory training and support from our team. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Bring Our Vision to Life: Volunteer Graphic Designer at SUNSHINE

Are you a creative visionary with a passion for social impact? At SUNSHINE—a dynamic start-up charity on the verge of official registration—we’re looking for an inspired Volunteer Graphic Designer to help us SHINE. Your imaginative designs will promote our values, raise our profile, and rally the community’s support around our mission.

About SUNSHINE

At SUNSHINE, we believe that every connection has the power to transform lives. Our mission is to combat loneliness by creating environments where everyone feels seen and supported. As we build our charity from the ground up, we’re dedicated to igniting vibrant community spirit through innovative initiatives, events, and projects.

Your Role as Volunteer Graphic Designer

In this exciting volunteer position, you’ll be the creative force behind our visual identity, producing designs that capture the essence of our cause. You will collaborate closely with our team to craft impactful graphics that promote our brand and tell our story across various platforms. You can volunteer as a one off or help us on a regular basis if you prefer.

Key design projects include:

• Roller Banners: Create striking, large-scale designs for use at events and public spaces that instantly communicate our mission and who we are.

• A5 Booklets: Develop engaging, informative booklets that introduce SUNSHINE, outline our vision, and invite community support.

• Social Media Posts: Produce dynamic, shareable content that drives online engagement and spreads our message far and wide.

• Motion Graphics: Design lively animations that bring our story to life, perfect for digital campaigns and event promotions.

• Concept Images: Craft creative visuals for our events or office spaces that embody the warmth and ethos of our charity.

• Posters: Design eye-catching posters to promote our fundraisers, community initiatives, and volunteer opportunities.

What We’re Looking For

We need a design enthusiast who is passionate about both art and social change. The ideal candidate will have:

• A Strong Portfolio: Demonstrated experience in graphic design, with examples that showcase your creativity and versatility.

• Technical Expertise: Proficiency in design software such as Adobe Creative Suite (or equivalent tools) and a knack for innovative visual expression.

• A Heart for Impact: A genuine passion for using design to drive social change, elevate community spirit, and tell compelling stories.

• Collaborative Energy: Excellent communication skills and the ability to work closely with our team, translating ideas into powerful visual narratives.

• Flexibility & Initiative: A proactive approach to tackling diverse design challenges in a start-up environment where every design matters.

Why Join SUNSHINE as Our Graphic Designer?

Stepping into this role means more than volunteering your design skills—it’s about becoming a key part of a movement for change. By joining SUNSHINE, you will:

• Shape Our Identity: Create visual materials that define our brand and inspire support for our innovative approach to tackling loneliness.

• Expand Your Creative Horizons: Build your portfolio with projects that challenge and inspire you while making a tangible impact in the community.

• Drive Social Change: See firsthand how your designs can spark engagement, boost our profile, and empower individuals and communities.

• Be a Part of Our Story: Collaborate with passionate individuals committed to transforming lives and creating a more connected, compassionate society.

Ready to Design a Brighter Future?

If you’re excited to use your creative talents to help raise SUNSHINE’s profile and promote our transformative mission, we want to hear from you. Join our team as a Volunteer Graphic Designer and help us build a visual identity that lights up lives and inspires collective change.

Welcome to SUNSHINE—where every design brings us one step closer to a London filled with connection, compassion, and creativity.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.