Volunteer officer jobs in London
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We have an exciting opportunity for a Legacy Administration Officer to join our Legacy Administration Team at Diabetes UK.
You will be playing a crucial role in securing long-term, sustainable income that is critical in achieving Diabetes UK’s strategic goals, including funding research, tackling stigma and supporting people to live well with diabetes. Legacies are thoughtful gifts which help us to make a significant difference to the lives of those living with diabetes across the UK, and continue our fight towards a future where diabetes can do no harm.
This Legacy Officer role offers the chance to develop your own skills and capabilities within legacy administration whilst promoting the Diabetes UK values and positive culture at all times. There is the opportunity to manage your own case load of pecuniary gifts depending on expertise and enthusiasm to learn.
The client requests no contact from agencies or media sales.
Are you passionate about helping us to build an advice service ready for the future?
We’re looking for an experienced and people-focused Chief Operating Officer to help lead Citizens Advice South West Surrey through its next stage of development.
As our second-in-command, you’ll work closely with our Chief Officer, trustees and leadership team. You’ll lead our day-to-day operations, oversee service delivery, people, transformation and corporate services and help turn our strategy into practical results.
It’s an important time to join us. Demand for advice is increasing, resources are under pressure and the world around us is changing quickly. We’re looking for someone who can help us adapt while keeping people, quality and our purpose at the heart of what we do.
You’ll be an experienced senior leader who can bring people with you, lead change, make sound decisions and build strong relationships. You’ll be collaborative, approachable and committed to creating an inclusive organisation where staff and volunteers can do their best work.
You don’t need to have worked for Citizens Advice before. Experience of transformation or working in the charity, public, advice, health, housing or community sectors would be welcome, but isn’t essential.
If you care about people, enjoy making organisations work better and want your leadership to make a difference in your community, we’d like to hear from you.
Citizens Advice South West Surrey welcomes applications from people with diverse backgrounds and experiences. We’re committed to equity, diversity and inclusion in how we work and how we recruit.
Please read the Job Pack to find out more about the role and about CASWS and the benefits of working with us.
To apply, please email a completed application form with a cover letter, setting out your suitability for the role, including how you meet the first three, ‘essential criteria’ under the ‘person specification‘ (in the job pack).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an inspiring and strategic Head of Services and Engagement to ensure our services are impactful, accessible and centred around the needs of people living with arthritis.
The Role
Hybrid: Two fixed days in London office (Mondays and Wednesdays), three days at home.
The Head of Services and Engagement will lead the development, delivery and continuous improvement of Arthritis Action’s services and engagement activities. This is a key role responsible for ensuring that people affected by arthritis receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our membership and service portfolio, including community-based activities, self-management support and engagement programmes, ensuring they are effective, inclusive and aligned with organisational priorities. They will also support the creation of a sustainable volunteer model alongside our new Volunteer Manager, enabling volunteers to extend our reach, strengthen communities and increase our impact.
Key Responsibilities
Membership and Service Delivery
· Develop a strong understanding of the member and service user journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes at every stage.
· Oversee and lead on the delivery and continuous improvement of Arthritis Action’s member services, community activities, events, and other programmes.
· Develop approaches to increase access and engagement amongst diverse and underserved communities.
· Implement effective monitoring and evaluation processes to demonstrate impact.
· Work with colleagues to identify opportunities for service innovation, partnership working and growth and fundraising.
Engagement and Community Building
· Develop and implement an engagement approach that strengthens relationships with members, service users, supporters and communities.
· Create meaningful opportunities for people affected by arthritis to participate, connect and share their experiences.
· Work collaboratively with Communications and Fundraising colleagues to maximise awareness, participation and impact.
· Build relationships with community partners and relevant external organisations to extend reach.
Volunteering Strategy and Development
· Help develop Arthritis Action’s volunteer strategy alongside the Volunteer Manager, creating a sustainable model that supports organisational priorities.
· Provide strategic oversight and support to the Volunteer Manager, ensuring effective volunteer recruitment, training, support and recognition.
· Establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
Line Management
· Lead, motivate and develop the Services and Engagement Team.
· Manage budgets effectively, ensuring resources are used efficiently and deliver value.
· Work collaboratively across the organisation, particularly with Communications and Fundraising.
· Represent Arthritis Action externally with partners, stakeholders and sector networks.
Data, Insight and Impact
· Use data, evaluation and feedback to understand service effectiveness and improve outcomes.
· Report meaningful KPIs for services, engagement and volunteering alongside the Services Manager.
· Use CRM and engagement data to improve communication, participation and user experience
Person Specification
Essential
Experience
- Experience of leading health, wellbeing, community or support services within a charity, healthcare or related environment.
- Experience of managing teams, budgets and operational delivery.
- Experience of implementing volunteer led services.
- Experience of improving the overall membership journey.
- Experience of developing and improving services based on evidence, insight and user needs.
- Experience of engaging diverse communities, members, service users or people with lived experience.
- Experience of developing partnerships and collaborative approaches.
Skills and Knowledge
- Excellent oral and written communication skills including the ability to write in Plain English.
- Understanding of person-centred approaches and co-production.
- Excellent communication, influencing and relationship-building skills.
- Strong understanding of inclusion, accessibility and reducing health inequalities.
- Ability to use insight, data and evaluation to improve impact.
Attributes
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
- A self-starter and senior leader, able to work on own initiative where required.
- Values-driven, collaborative and inclusive professional.
- Empathetic and committed to ensuring people’s voices shape services.
- Able and willing to travel within the UK.
Desirable
- Experience working in a health charity, patient organisation or membership body.
- Experience of supporting people with long-term conditions.
- Experience using CRM systems and digital platforms to improve engagement.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 10th September 2026 at the latest.
First-round interviews will take place by Zoom on Thursday 17th September 2026. Second-round interviews will take place in the London office on Monday 21st September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.
Please apply with a CV and Covering Letter. Applications without a covering letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Activities and Events Officer
Are you passionate about helping older people stay connected, active, and engaged in their local community? Age UK Kensington and Chelsea is looking for an enthusiastic and organised Activities and Events Officer to support the delivery of a vibrant programme of activities, clubs, courses, trips, and events designed to reduce isolation and loneliness among older people.
In this rewarding role, you will help create welcoming and inclusive opportunities that enable older people to build confidence, form meaningful friendships, learn new skills, and maintain their independence.
Working closely with colleagues, volunteers and community partners, you will play an important part in planning and delivering activities that promote wellbeing, social connection, and a sense of belonging.
If you are confident and a people-focused individual with excellent organisational skills and a commitment to improving the lives of older people, we would love to hear from you!!
We are interviewing on a rolling basis, so pleae don't delay applying!
Unfortunately we're unable to respond to all unsuccessful applicants.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
As Community Impact Manager, you'll:
- Be at the heart of our community-led approach, building trusted relationships, strengthening organisations and helping communities access the support and opportunities they need to thrive.
- Work closely with charities, community organisations, local partners and stakeholders to support community-led change. Building strong local relationships, you'll help organisations grow stronger, connect people and resources, and identify opportunities that lead to meaningful outcomes for communities.
- Manage a portfolio of funded organisations, broker partnerships, gather local insight and ensure community voices help shape our programmes and investment. Acting as a trusted representative of the Foundation, you'll bring people together across sectors, unlock opportunities for collaboration and help ensure our funding delivers real and lasting impact.
About You
We're looking for a relationship-builder who is passionate about communities and committed to creating positive social change. You will have experience working alongside communities, charities or community-focused organisations, helping them build confidence, capability and long-term resilience.
You'll be skilled at building partnerships, bringing people together and influencing a wide range of stakeholders. Comfortable working independently, you'll be proactive, organised and able to navigate complex environments with confidence and sound judgement.
Most importantly, you'll share our commitment to equity, inclusion and community-led approaches, with the ability to listen, build trust and turn ideas into meaningful action and outcomes.
How to Apply
Please click ‘Redirect to Recruiter' to be redirected to our careers site, where you can download the Candidate Information Pack and find details of how to apply.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Optional Q & A: Monday 7 September 2026, 15:00 – 16:00
Closing Date: Monday 14 September 2026, 09:00
First Interviews: Tuesday 22 September 2026 (online)
Second Interviews: Wednesday 30 September 2026 (in person)
#Community Impact Manager #Community Engagement #Community Development #Community Partnerships #Stakeholder Engagement #Relationship Management #Commmunity Social Impact #Community Led Change #Community Grant Making
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Universify Education is looking for a passionate and motivated Fundraising Officer to deliver the charity's fundraising activities and engage Universify’s community to enable the ongoing running of our transformative programmes. This is a great opportunity for someone experienced in fundraising to gain a deeper understanding of charity fundraising, finance, impact reporting and governance.
THE ROLE
As the Fundraising Officer, you will plan and deliver the charity’s income generation strategy, covering Trusts and Foundations, Individual Giving and Public Fundraising. You will work with the programme team to create integrated charity communications to increase awareness of the charity’s impact. You will also work in collaboration with the CEO on the charity’s financial management and governance.
There is flexibility within the role to try other aspects of the charity’s work, including programme delivery and working with young people. Please see our job description for further information about working at Universify.
THE CHARITY
Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We work primarily with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. Our main Oxford programme includes a week-long residential in summer of Year 10, a 3-day GCSE-focused revision residential in the spring of Year 11, and regular online coaching.
Main Duties
- Plan and deliver the charity’s income generation strategy, including Trusts and Foundations, Individual Giving, and Public Fundraising campaigns
- Identify new opportunities and maintain a database of fundraising prospects
- Create funding bids, project budgets and grant reports
- Track and report on fundraising progress to the CEO and wider staff team, with development opportunities to report to the board of trustees
- Deepen engagement with existing stakeholders through stewardship
- Collaborate with the programme team to create and manage integrated charity communications to increase awareness of the charity’s impact
- Alongside the CEO, contribute to the charity's financial management including payments and payroll
- Support the team in one ad hoc function (based on candidate’s preferences and skills)
- Volunteer and tutor recruitment and onboarding, or
- Impact reporting and CRM maintenance, or
- Charity governance, filing duties, and financial management, or
- Safeguarding support.
SKILLS AND EXPERIENCE
Required skills and characteristics
- Clear communicator, able to adapt written communication to suit a range of audiences
- Ability to work independently, organise a pipeline of work and communicate progress to a team
- Ability to create and maintain relationships with a range of external stakeholders
- Able to think creatively and identify opportunities to raise funds
- Proactive, adaptable and self-motivated
- Basic understanding of trusts and foundations fundraising processes (prospecting, application cycles, stewardship)
- Basic understanding of project budgets and data analysis; attention to detail and accurate with handling information
- Works well in a small team and is interested in working in a small organisation
Required experience
We are looking for candidates with the following experience:
- Experience prospecting and writing bids in a charity or commercial setting
- Experience in stakeholder management and stewardship
- Experience working flexibly across multiple projects
- Experience in managing a large project independently; ready to take the initiative to deliver a project to a high standard
- Experience and confidence in using MS Office and Excel
Desirable experience and skills
Ideally, candidates would have experience in some of the following areas:
- Track record of fundraising success across multiple income streams and identifying new opportunities to raise funds
- Experience preparing fundraising budgets
- Experience in using Canva or other design tools
- Experience of using the basic functions of a CRM and a willingness to build this knowledge
- Previous experience working within the UK secondary education sector and knowledge of the UK university access and outreach sector
- Some data analysis skills
Please ensure your CV includes:
1. All education and qualifications to date, including pending qualifications. Please include School / College / University; Date obtained; Qualification Grade
2. Full employment history, starting with your current or most recent employment, and explanations for any gaps. Please include Employer; Post Held and Key Responsibilities; Start and End Dates; Reason for leaving/ gap in employment
3. Details of two professional referees, one of whom should be your latest employer.
AI Usage Notice
When used reasonably, Artificial Intelligence can be a helpful tool to check the spelling, clarity, and grammar of what you are saying. Unreasonable usage might be inflating or inventing skills.
Universify is committed to educational equality - and that universities should be open to anyone with academic potential, regardless of background.



10 hours per week | £10,067 per annum pro rata (£35,235 FTE) | Fixed term for 1 year, with possibility of extension | 3% pension
CHOICE IN HACKNEY is looking for an enthusiastic and organised Volunteer Coordinator to develop and coordinate our volunteering programme and support a diverse team of volunteers across the organisation.
You will recruit, induct, train, place and supervise volunteers, including gardeners, befrienders and administrative assistants. You will also support disabled people who want to volunteer, helping them develop their confidence, skills and employment prospects through meaningful volunteering opportunities.
A key part of the role will be matching volunteers with disabled people living in the community. You will assess individual needs, skills, interests, experience and availability to create appropriate and rewarding placements. You will maintain regular contact with volunteers and service users, review placement arrangements, support individual care plans and resolve any issues that arise.
The role also involves maintaining accurate records, gathering feedback, producing reports and working with managers to identify new volunteering opportunities. You will recruit and support a Volunteer Fundraiser and help develop community fundraising initiatives.
We are looking for someone with experience of recruiting and supervising volunteers or staff, supporting disabled people who may be at risk, organising services or projects, administration and partnership working. You will need excellent communication and organisational skills, the ability to motivate volunteers and manage competing priorities, and a good understanding of safeguarding, equality and inclusion.
CHOICE IN HACKNEY is a Disabled People’s Organisation committed to the Social Model of Disability, equality, inclusion and independent living, and welcomes applications from disabled people and people with lived experience.
Are you passionate about engaging and empowering volunteers to make a real difference? Do you thrive on building meaningful connections and delivering exceptional experiences? If so, we’d love to hear from you!
We’re looking for a Volunteer Engagement Officer to join our ambitious and friendly Volunteering Team. In this vital role, you’ll help drive the delivery of our volunteer engagement strategy, ensuring our volunteers feel valued, supported, and inspired.
Our volunteers are at the heart of everything we do – mobilising communities, supporting our work, and helping to change lives for the better. Your role will be key in championing and expanding their impact across the organisation.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
As our Volunteer Engagement Officer, you will promote volunteer opportunities across various platforms whilst serving as the primary contact for volunteer enquiries. You'll build positive relationships with diverse stakeholders through various channels online, in-person, and over the phone, while delivering impactful volunteer experiences to a high-quality standard. You'll also coordinate the volunteer journey, including organising selection events, matching candidates to suitable positions, conducting checks, and managing onboarding processes.
We are looking for a dynamic, well-organised individual with exceptional presentation and communication skills. You’ll be a volunteer engagement professional who combines strong interpersonal skills with robust technical expertise. You'll need proven database and digital systems proficiency, high-level Microsoft 365 competency and excellent knowledge of volunteer recruitment, onboarding and support practices.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
The UK's lung charity fighting for your right to breathe
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to lead a varied and meaningful engagement and volunteering portfolio within a small, supportive charity. You’ll support and develop volunteers, build relationships with community partners, and coordinate public engagement activities to ensure that people’s voices shape local health and care services. If you’re looking for a role where your work has real purpose, where you can grow your skills and where new ideas are genuinely welcomed, we’d love to hear from you.
We are the independent champion for people who use publicly funded health and social care services in the Royal Borough of Greenwich.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are needed now more than ever, with unpaid carers providing more hours of care than ever before, which is adversely impacting on their finances, health and wellbeing. We exist to make life better for carers and bring about lasting change.
About the role
This is a new, exciting part-time and fixed-term role, to support our Carer Services team in managing and delivering key projects. The breadth of the role will span research, design, development and project monitoring and evaluation.
About you
Do you have project management experience, and enjoy research, design and development activities? Do you have excellent communication and relationship building skills? Are you looking to join a high performing team on a part-time basis? Then this could be the role for you!
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Sunday 20 September.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
There will be a two stage interview process with rolling interviews as we receive applications with the right to appoint ahead of the closing date.
Carers UK may carry out online and social media checks before a formal offer is made.
Team:Philanthropy & Partnerships
Location:Remotely in the UK with some travel for meetings and events
Work pattern:35 hours per week, Monday to Friday
Salary:Up to £42,182.64 per annum
Contract: Permanent
Due to internal promotion we are hiring a Senior Mid Value Officer.
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make a better life for cats?
Responsibilities of our Senior Mid Value Officer:
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This role will manage the development of the Cats Protection Mid Value Programme and associated mid value product. The successful candidate will oversee the implementation of stewardship strategies for the conversion, retention and growth of mid value donors and build a pipeline for major giving to increase sustainable net income for Cats Protection.
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The team manages a significant portfolio and has ambitious growth targets, and this role will play a key part in growing the number and overall value of supporters.
About the Philanthropy & Partnerships team:
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Philanthropy and Partnerships are a dedicated and motivated team who all believe strongly in our mission and values. We have ambitious growth plans with a large focus on growing and diversifying our pipeline
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We have a team of 21
What we’re looking for in our Senior Mid Value Officer
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Significant experience in related fundraising role(s), such as mid value, major donor, individual giving or direct marketing. Where primary experience is in one area, hands on experience and good understanding in the other is required.
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Demonstrable experience of developing strong long-term relationships with supporters & stakeholders
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Experience of implementing supporter segmentation processes for database marketing purposes
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Proven track record of achieving income against agreed financial targets as well as other KPIs
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Experience of developing and managing donor engagement and cultivation plans and strategies
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Extensive proven experience of producing high quality and compelling appeals, proposals, reports and correspondence to inspire generous support
What we can offer you:
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A generous pension salary exchange scheme
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range of health benefits including health insure on completion of probation
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26 days’ annual leave plus bank holidays, increasing to 31 with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date:3rd September 2026
Virtual interview date:15th & 16th September 2026
Final stage virtual interview: 23rd September 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
3. Final stage informal discussion
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.
If you would like to apply for this position, please provide a Covering Letter (no more than two pages) and a CV, demonstrating how you meet the requirements in the person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIRECTOR OF VOLUNTEERING
Director of Volunteering at Mercy Ships UK, providing strategic leadership to recruit, engage and mobilise volunteers for its two hospital ships.
Mercy Ships is an inspiring Christian charity delivering free, life-changing surgery to people in Africa with limited access to healthcare. Through its two hospital ships, it brings hope, healing and specialist training to local healthcare professionals. Since 1978, Mercy Ships has worked in more than 55 countries, performing over 122,000 surgical procedures and training more than 55,500 healthcare workers.
Mercy Ships UK is now embarking on an ambitious growth journey, aiming to double volunteer placements over the next five years. We are looking for an exceptional leader to join Mercy Ships UK as Director of Volunteering. This is a brand-new role created at an exciting time in the charity's growth.
Reporting to the Executive Director and serving on the Executive Leadership Team, you will lead the development of an ambitious long-term volunteering and workforce strategy, inspiring and mobilising medical, maritime and other specialist volunteers to serve on board Mercy Ships' current and future hospital ships. Through your leadership, thousands more volunteers will be equipped to bring hope, healing and life-changing care to communities across Africa.
In this role, you'll have the opportunity to:
- Develop and deliver a multi-year volunteering strategy that builds sustainable pipelines of medical, maritime and specialist volunteers
- Lead the full volunteer journey, from attraction and recruitment through to preparation, engagement, retention and alumni involvement
- Build strategic partnerships with NHS organisations, Royal Colleges, universities, churches, Christian networks and professional bodies
- Provide strategic advice to the Executive Director, Executive Leadership Team and Trustees on volunteering trends, workforce risks and growth opportunities
- Lead, inspire and develop a high-performing volunteering function, setting clear priorities, standards and measures of success
- Act as a senior ambassador for Mercy Ships UK, representing its Christian mission with credibility and influence across the sector
Why work for Mercy Ships UK?
- 25 days' annual leave plus UK bank holidays, increasing by one day for each completed year of service, to a maximum of 30 days
- Employer pension contribution of up to 7%
- Annual personal learning and development budget
- Employee Assistance Programme and wellbeing support
- Location: 12 Meadway Court, Stevenage, SG1 2EF (hybrid working available)
- Free on-site parking
- A brand-new, pivotal leadership role at an exciting stage of growth
This role is eligible for an Enhanced DBS check. Any offer of employment will be subject to satisfactory pre-employment, safeguarding and background checks.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates
- Closing date: Monday 14th September 2026
- Charisma vetting interviews must be completed by close of play on: Wednesday 16th September 2026
- First interviews with Mercy Ships: W/C 28th September 2026
- Final interviews with Mercy Ships: W/C 5th October 2026
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
Job Title: Church Engagement and Events Officer
Responsible to: Senior Fundraising Manager
Salary: £29,706 – £31,908
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time – 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu. The post involves up to 20% travel within Britain and Ireland.Permanent contract.
The package also includes
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8% employer contribution to a pension
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25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
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Season Ticket Loan
USPG is the Anglican mission agency that partners with churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
The Job
Reporting to the Senior Fundraising Manager, this role sits within the Communications, Engagement and Fundraising team. The Church Engagement and Events Officer will play a key role in building relationships with churches, supporters and volunteers across Britain, Ireland and Europe, helping them engage more deeply with USPG's vision and mission.
You will lead the planning and delivery of USPG's events programme, including the USPG Conference, Founder's Day, In Conversation Dinners and the annual Carol Service, as well as supporting the organisation's presence at festivals, synods and other national events. Working closely with colleagues across the organisation, you will help create inspiring and engaging experiences that raise awareness of USPG's global mission.
As the first point of contact for many church supporters, you will provide excellent stewardship, support and resources that inspire churches and communities to engage through prayer, giving and action. You will also contribute to the development of USPG's church engagement activity, helping to strengthen supporter relationships and increase engagement across the church year.
About You
You are a confident and proactive relationship builder with experience in planning events and working with churches, supporters, volunteers or Christian organisations. You are passionate about helping people engage with mission, justice and the global Church.
An organised and effective communicator, you can manage multiple projects and events, build strong stakeholder relationships and work independently while contributing to a collaborative team. You are comfortable engaging with clergy, church leaders, volunteers and supporters, and are motivated by USPG's mission and Christian ethos.
This is an exciting opportunity for someone looking to develop a career in church engagement, events and supporter relations within a respected international mission agency. If you have the skills, enthusiasm and commitment to help churches connect with God's mission around the world, we'd love to hear from you.
How to apply
Please download and complete the attached application form and email it to HR as indicated on the document.
If you would like to discuss the role, please feel free to contact Natasha Bourne, HR Manager.
Closing Date: 31st August 2026
Provisional Interview Date: 8th September 2026
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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The client requests no contact from agencies or media sales.

