Volunteer officer jobs
Battersea has an exciting new strategy and the care of our cats and dogs is at the heart of this. Over the next few years, we aim to continuously improve how we can help more cats and dogs through our centres, extend our support more widely to those that need help, and improve our customer experience.
We have recently introduced a new CRM system for the animal journey and now want to introduce changes that will improve how our teams work together better across animal care and how we can make best use of the tools and system we now have.
This leadership role will play a critical part in leading the strategic change programme for animal care, by planning, co-ordinating and monitoring all the change projects as one overall plan needed to drive the continued transformation of our animal care and teams. They will also oversee the regular planning and monitoring of Operational business plans to ensure they are on track and in synchrony with the change plans.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd August 2025
Interview date(s): 13th August 2025 and 14th August 2025
All applications must be submitted before the closing date advertised.
We reserve the right to close the vacancy early if a high volume of applications is received.
For more information, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Director of Services
Salary: £60,242 (pro-rata); £75,303 (FTE)
Letchworth Garden City/ home working (hybrid, 1 – 2 days per week in the office)
Part time (28 hours a week)
Permanent
Flexible working considered
This is an exciting time to join the MS Trust as we launch a new strategic framework for the next five years. Are you an inspiring leader and excellent networker, with a good working knowledge of the NHS? If you are able to influence, collaborate and build partnerships to maximise our impact for people living with MS, then this could be the perfect role for you.
Join our friendly team
We are looking for someone with strong leadership, communication and relationship building skills who can galvanise action on behalf of the MS community. Ideally you will have experience in a health charity or NHS background, with a clear ability to deliver impactful services to meet the needs of a diverse range of people.
We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
You will be responsible for delivering services against the organisation’s new strategic framework for 2025-2030 to make the greatest possible difference for people living with multiple sclerosis (MS). The role represents an opportunity to play an active part in driving excellence, equity and consistency in treatment and support.
With a mandate to oversee the development of a research function within the charity, delivering research into the things that matter in the lives of people with MS. The Director of Services will also oversee and broaden the reach of our training and education programme for MS Health Professionals, along with ensuring we provide the right support, at the right time, for the widest possible range of people through our helpline.
What we can offer
· 28 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee Assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and Development policy to develop all staff.
· Cycle to work scheme, volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equity, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 9.00am on Wednesday 30th July
First Interviews: Thursday 7th August
To provide trusted information. Secure the future of MS specialist services in the UK. Improve the understanding of the needs of people living with MS
The client requests no contact from agencies or media sales.
Join Mind in Tower Hamlets, Newham and Redbridge and lead a new phase of fundraising to support people living with mental health challenges. This is a brilliant opportunity to shape our community and corporate fundraising offer—creating engaging campaigns, building strong local partnerships, and generating income that transforms lives.
What You’ll Do
· Develop and deliver community fundraising campaigns and events
· Build partnerships with schools, businesses and local groups
· Grow corporate fundraising and secure sponsorship opportunities
· Recruit and support local fundraisers and volunteers
· Create engaging digital and social content to support fundraising
· Use data to track progress, impact, and supporter engagement
About You
· Proven track record in community and/or corporate fundraising (2+ years)
· Confident communicator who can build strong, lasting relationships
· Creative campaign thinker with excellent organisation skills
· Able to work independently and collaboratively with colleagues and volunteers
· Passionate about mental health and local community impact
Why Join Us?
MindTHNR is a bold, innovative local mental health charity rooted in East London. We’re committed to inclusion, lived experience, and making a lasting difference in the communities we serve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role
The café manager is responsible for leading all team members both paid staff and volunteers in the efficient and self sustaining operation of the cafe. They are responsible for managing the day-to-day operations and financial performance of the café and maintaining high standards. They need to foster a positive environment, which provides consistent, fast, efficient, and friendly service and a high quality experience for both our customers and team members. Team members include paid staff and volunteers some of whom have learning difficulties.
The manager will support and work within the Christian aims and purposes of St Thomas Church, and in accordance with its ethos and values, creating a place for all at the heart of the community.
The Church takes the safety of everyone within the church very seriously and expects that everyone will work within the Church safeguarding policy.
The café manager will be responsible to the Team Vicar at St Thomas Church
Responsibilities
Product:
Manages and develops menus
Initiates, reviews and manages processes to make sure that all staff and volunteers are ensuring food served and delivered is to a high and consistent quality.
Ensures that all team members are educated on our products and services and products are delivered to customers consistently to a high quality.
Initiates, reviews, and manages systems that ensure that all staff and volunteers are inducted and continually trained in food hygiene, allergen awareness and that all statutory records regarding food hygiene, allergens are kept up to date.
Initiates, reviews and manages systems to improve stock control and minimise wastage
Service:
Is the Role Model for outstanding service in the cafe.
Pro-active in solving customer problems and satisfying customers in various situations and can handle conflict and other sensitive issues in a calm and fair manner.
Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
Consistently monitors, coaches and encourages team members to meet excellent service standards.
Assesses and provides adequate resource (paid staff and volunteers) to provide efficient and friendly, superior service and documents this on the weekly rota.
Maintains high cleanliness standards consistently throughout the cafe in the areas of store appearance, merchandise and equipment.
Training and Development:
Ensures a safe, enjoyable place of work for all team members recognising and respecting the unique needs, abilities and potential for development in every individual
Provides ongoing training and development to all team members (staff and volunteers) in the areas of operating standards, customer service and product knowledge.
Demonstrates the ability to lead, effectively communicates and is passionate about the Cafe.
Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.
Ensures each team member has received proper training to perform as a barista or in any other role effectively and efficiently.
Coaches and counsels team members for improved performance, documenting developmental plans for paid staff as necessary.
With support from your line manager, ensure that employment law and the businesses policies are followed in relation to human resources.
Hold 1 week and 3 month reviews with new employed starters, and with your line manager
Ensure that new starters are fulfilling the duties of their role(s) before the end of their probationary period
Hold annual reviews with employed café staff to celebrate their achievements and to identify areas where additional training or support may be required.
Cafe Operations:
Ensures that all cafe operating procedures are adequately documented and available for all to use
Ensures the Staff handbook is updated regularly
Facilitates on-going training and development of current staff and volunteers.
Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.
Provides the necessary health and safety training for staff and volunteers
Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment
Business
Delivers the agreed financial targets for the café
Develops promotional programmes to deliver the sales targets
Safeguarding
The Church takes the safety of everyone within the church very seriously
and expects that everyone will work within the Church safeguarding policy.
In particular, the Church expects anyone who becomes aware of a safeguarding risk or of actual abuse, to immediately raise this with the Parish Safeguarding Officer.
Those who work with children, young people and/or adults who are vulnerable should have a commitment to:
· Adhere to the church's policies and codes of conduct
· Treat individuals with respect
· Recognise and respect their abilities and potential for development
· Working in ways that meet and develop the personal, spiritual, social and pastoral needs
· Promote their rights to make their own decisions and choices, unless it is unsafe
· Ensure their welfare and safety
· The promotion of social justice, social responsibility, and respect for others
· Confidentiality, never passing on personal information, except to the person you are responsible to, unless there are safeguarding issues of concern which must always be reported to the person you are responsible to and to the safeguarding officer.
Person Specification:
1 Skills
1.1 Good written and oral communication skills
1.2 Good numeracy skills
1.3 Confident, enthusiastic and self-motivated with a great work ethic
1.4 Creative, innovative and willing to implement ideas and professional opinion
1.5 Team player with a demonstrable positive, ‘can do’ attitude and ability to motivate a team including volunteers.
1.6 Motivated by a passion for preparing food with quality and with great service delivery
1.7 Excellent customer service skills and demonstrable experience in a café environment- preferably in management, but not essential.
1.8 Able to show sensitivity and flexibility as circumstances demand
1.9 Resilient and able to work under pressure when faced with complex and demanding situations
1.10 Able to handle conflict and other sensitive issues in a calm and fair manner
Knowledge
2.1 Knowledge of the catering and / or coffee sector
2.2 Possess a high level of coffee art skills and knowledge
2.3 Sound knowledge of Hygiene, Health and Safety
Experience
3.1 Experience of preparing food to safe and high standards
3.2 Experience of working as a barista in a coffee shop
3.3 Experience of working with, supporting and guiding people and volunteers of all ages
3.4 Experience of line managing people
Qualifications
3.1 A good general level of education
3.2 Food Safety and Hygiene level 2
Working Arrangements
40 hours per week between the hours of 8am to 4.30 Monday to Wednesday, 8am to 6.30pm Thursday and Friday, 9 am to 4.30 pm on Saturdays. 10am to 4.30pm Sunday including up to three weekends per month (minimum two)
28 days paid holiday per year plus public holidays.
Plus 1 day paid holiday per year on your birthday
Salary Up to £14.79 per hour depending on experience (Annual £30,763)
Pension scheme
The PCC has a workplace pension scheme with NEST and follows legal requirements . Nest is the workplace pension scheme set up by the government.
You may be automatically enrolled into the occupational Pension Scheme however you may also choose to opt out of this. Should you opt to take out a Personal Pension Plan then this is a private matter between yourself and the financial institution concerned and does not involve the Church in any way.
References:
Excellent and unequivocal references
Current Employer
Former Employer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.
We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.
In this pivotal role, you’ll:
- Enhance member satisfaction and engagement through strategic communication and outreach.
- Coordinate a diverse and profitable CPD programme, including our annual conference.
- Drive membership growth and diversification, with a focus on inclusion and innovation.
- Support and celebrate our vibrant volunteer network.
- Work flexibly from home, with a supportive and collaborative team.
Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.
Apply by: Sunday 20 July 2025
Interviews: Week commencing 4 August 2025
Location: Remote (UK-based)
Salary: £30,000 per annum (pro-rata if part-time)
The client requests no contact from agencies or media sales.
Youth Futures Foundation is looking for a senior External Affairs professional to lead a busy multi-disciplinary team to drive our reputational, influencing and engagement work as the What Works Centre for Youth Employment.
About the role
- This is a newly created role where you will have responsibility for driving an integrated approach to our audience influencing to deliver our strategic objectives, through collective oversight across our public affairs, stakeholder relations, communications and marketing work.
- The post holder will report to the Director of Policy and External Affairs and work closely with the CEO, wider Senior Leadership Team (SLT) and the Deputy Director of Strategic Development to enable purposeful reputational growth, enhanced brand recognition and the delivery of external impact.
- The post holder will need to be an experienced leader and manager; a people person able to inspire, nurture and support a team of motivated engagement and communications professionals as well as deputising for the Director more widely when required.
- To be successful, the post holder will need to be able to balance big picture thinking with driving practical implementation and outcomes across the team and thriving in ambiguity when needed. The skills and experience to drive and support internal change to foster an optimal operating environment and ability to design and embed future focused ways of working will be important to the success of the role
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information, please download our recruitment pack.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Managing Director - Green Finance / Rothbury Conservation Trust
Salary: up to £90,000 per annum
Location: Home Based, Office facilities available, some UK travel will be required.
Full time (35 hours per week)
Permanent contract
Closing date for applications: 20th July 2025
First interview: 1st August 2025
Second interview: 8th August 2025
About Us
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.
The Wildlife Trusts are on a mission to bring about a people-powered nature and climate recovery by empowering people to take meaningful action for nature, and to create an inclusive society where nature matters to everyone, everywhere. We are ambitious in our desire not just to slow, but to reverse the declines in nature. Together we have developed a bold, new collective strategy which outlines our vision and the actions we will take to restore nature over the next eight years.
Central to our strategy are our three goals which set out what we are striving to achieve by 2030 in pursuit of our vision of a thriving natural world. Goal 1 is to put nature into recovery with abundant, diverse wildlife and natural processes creating wilder land and seascapes where people and nature thrive. Goal 2 is to inspire people to take action for nature and climate, resulting in better decision-making for the environment at both local level and across the four UK nations. And Goal 3 is to enable nature to play a central and valued role in helping to address local and global problems, such as by helping tackle climate change and supporting wellbeing and education.
Achieving these ambitious objectives means that we must develop new ways of working which increase the scale and impact of our work. Therefore, we have embarked on a programme of strategic transformations that are essential to achieving our goals, and which will result in a stronger and more effective Wildlife Trust movement for the long term. RSWT is leading the transformation programme across The Wildlife Trusts including in community organising, equality, diversity and inclusion, and funding nature’s recovery. The Wildlife Trusts have existed for over 100 years thanks to a strong membership base and traditional fundraising activities.
Now, to achieve the level of funding needed to reverse nature’s decline, we need to diversify and increase our income by exploring new ways of funding such as innovative finance.
About You
Do you want to lead the field in the development of private investment into nature’s recovery?
Fundamentally, you will have worked at a senior level as a Managing Director/CEO and have financial investment and commercial leadership experience that translates into strong awareness and understanding of financial investment markets and how these financial mechanisms can be used to drive large-scale investment, in this case into a green finance vehicle(s) for the Wildlife Trusts. We need you to translate that experience into solutions that scale up nature’s recovery, by developing realisable business propositions that create revenues from corporate sales of nature-based services such as biodiversity net gain credits or voluntary carbon credits amongst many other possible services.
An innovative problem-solver with an entrepreneurial spirit, you will need to develop compelling and practical commercial strategies which can be successfully delivered within the Wildlife Trust Federation. As such you will be a great communicator, with a personable style who can work with many different people across the wonderful variety of geography, size, scale, and activities of the 46 Wildlife Trusts.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.
RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.
Are you looking for a new challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in South West London
We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.
The post holder is required to hold a clean driving licence.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit a dedicated and enthusiastic individual to join our Information & Advice team provide information, advice and support to people aged 60 and over, living in Waltham Forest. The purpose of the job is to deliver advice to those housebound or not able to travel to The Hub, so it will involve home visits throughout the Borough. It will include assisting clients to maximize their income through providing benefits calculations, help to complete forms, provide advice resources and some supervision of volunteers. You will have good interpersonal skills, have proficient database skills and enjoy working as part of a team. Experience of benefits advice and another language is desirable.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
Balance is a creative and socially progressive charity in SW London looking for someone whose professional approach aligns with our values of Indepence, Empowerment, Partnership, Recognition and Sustainabilty. We are a growing business running strength based and person centred services across SW and Central London.
About you
You will an enthusiastic and and independent creative professional with an ability to collaborate across our departmenal disciplines to shape our voice and public profile across a range of audiences. You may be an experienced professional looking for a move to the charity sector, a recent graduate looking for an opening to test your knowledge or someone with a commitment to transformative change and social inclusion for people living with a disability.
If this is you we would like to hear from you.
About the role
Position: Communications Lead
Based: Flexibly from home and our corporate headquarters in Kingston upon Thames
Your Hours of work: Will be part-time based initially on 22 hours per week
Salary: £34,818 per annum paid pro rata based on a 22 hour working week.
Other Benefits include the following:
- 3% employers pension contribution
- A commitment to training and continual professional development
- Access to annual season ticket loan
- Flexible working
- Access to Blue Light Discount Card and other discount schemes
- Cycle to work scheme
- Free employee assistance programme
- A day off for your birthday in addition to a generous holiday allowance
How to apply: Please apply submitting a CV and Suporting Statement adressing clearly each area set out in the Person Specification.
About the Role
Its purpose and associated values
- Building partnership through training, insight and support across the charity’s functions in respect of its promotion, marketing and communications.
- Work with the charity’s leadership to build professional communications and social media outputs to widen our market position and business sustainability.
- Developing resources, templates and content that will empower our staff to work more independently to shape the public narrative of their work and its impact.
- A commitment to communicating and marketing a public narrative that show cases the charity’s work in empowering the people who use its services to live independent and validated lives.
Main Responsibilities of the Job
- Generate (or work with our managers to generate) engaging and accessible content for the charity across a range of digital and social media platforms.
- Lead on the collection and development of stories, as well as other content showcasing the quality of our work and its impact for those using our services.
- Work with colleagues to plan and coordinate communications around key milestones, launches, campaigns and events.
- Coordinate general communications and engagement planning with corporate and operational managers.
- Support the development and implementation of a communications and influencing plan as part of the charity’ corporate planning and strategic review process.
- Work closely with the charity’s corporate leadership to align messaging and communications activity across the business to help shape our working culture and values-based approach.
- Create compelling stories about what the charity does and the difference it makes in the lives of people who benefit from its services.
Analysis and data interpretation
- Provide overview and reporting on performance analytics related to the charity’s digital and social media outputs. Particularly against any benchmarks set at the commencement of any given financial year.
- Identify opportunities and development priorities for targeted and/or generic media output against any valuation of our performance metrics as reported above.
- Provide access and guidance on analytics and data metrics for departmental managers and leads to help shape future messaging and content generation.
Development Support
- To work closely with the charity’s leadership, its managers and operational leads in shaping our communications messaging and output.
- To design training and support to grow internal capacity across the charity in how to get the best out of our communications and social media tools.
- Monitor departmental social media and communications output and help shape their approaches to messaging what their services do and to whom.
- Develop plans, campaigns and promotional activity based on an understanding of the charity’s values, it target audiences and its strategic priorities for growth and sustainability.
Behaviours and Values
- To provide meaningful support to the organisations outward facing and public activity, promoting both its person-centred and strengths-based approach to its work.
- Maximise their role to facilitate the inclusion of people using our services in shaping a public narrative of their lives and the positive contribution they make to the communities in which they live.
Communication
- To model professional and effective communication skills professionally with all internal and external partnerships, representing the charity and its corporate position at meetings and events when necessary.
- To demonstrate flexibility in communication style as appropriate for different audiences, including the people we support, their families, internal colleagues, and colleagues from our Health & social care partners. Showing an awareness of people’s communication needs and adjustments that may need to be made.
- To demonstrate and model a consistent professional approach in communication via the multiple tools related to their post.
- To be a great listener including demonstrating a proactive approach to supporting a range of stakeholder in expressing their wishes and views.
Additional responsibilities
- To demonstrate continued commitment to own personal development and learning.
- To attend reviews and meetings as required, and chair meetings where necessary.
- To maintain confidentiality and to ensure that access and sharing of and use of the information complies with relevant policies and procedures, including the Data Protection Act.
- To work in accordance and support the implementation of Balance policies, procedures, values and commitment to equality and inclusion.
- Any other duties commensurate with the grade of the post, as may be required from time to time.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary: This role provides operational and strategic leadership for the Finance function of Feed The Hungry UK. As part of the Management team, this role reports to the CEO and the Trustee Board.
Work Pattern Full time (37.5 hours per week)
Location: Based at The Halo Centre, Coventry, with limited flexibility to work from home (by agreement).
JOB DESCRIPTION Main responsibilities.
Ensure the accuracy and completeness of all internal and external financial processing and reporting, ensuring full compliance with all laws and regulations, including the Charity Commission, HMRC and Companies House regulations.
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Lead, motivate, develop and train the finance team, promoting an equal, diverse and inclusive team with a positive culture reflecting the values of Feed The Hungry.
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Ensure Feed The Hungry operates sound financial, risk management, internal control systems and maintains up-to-date Financial Regulations to safeguard stakeholders' interests and assets and to ensure the integrity of the organisation’s financial performance and statements.
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Provide effective day-to-day oversight of the organisation’s financial controls and financial performance, including keeping financial policies up to date and in line with our processes.
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As Company Secretary, support governance activities, including administration for board meetings, trustee enquiries and administrative duties for the board.
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Be alert to all organisational activities that have a financial impact and speedily assess the impact of such activities.
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In partnership with the CEO and Directors, develop and support the delivery of the organisation's strategic plan and the related budgets and forecasts.
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Ensure the preparation and presentation of accurate and timely financial data, including strategic plans, budgets, management accounts, live forecasts, and financial data and monitoring requested by funders.
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Provide financial and management support to the CEO, Directors and trustees on the financial position and risks and opportunities of Feed the Hungry.
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Financial oversight of contract negotiations (utilities, insurance).
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Proactively develop strong working relationships with FTH managers, providing constructive challenge and commercial insight in support of the strategy. Be proactive in challenging the status quo and be prepared to bring new ideas that will enhance the organisation’s activities and returns.
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Regular monitoring and tracking of grants made to the organisation. Ensuring external reporting deadlines are met and internal updates on remaining spend is conveyed to project management grant holders.
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Administrative responsibility for oversight of the externally appointed auditors and the successful completion of annual audited financial statements and the annual report, and the timely submission to the Trustees.
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Maintain an ongoing dialogue with the CEO and Directors, and the external auditors. Responsible for the Company's Finance, Tax, Pensions, Audit, and Payroll.
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Fulfil the role and duties of Company Secretary and attend Trustee meetings with the CEO and Directors
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General Duties:
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Adhere to all company policies and procedures and recommend changes as appropriate.
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Attend all mandatory training required to complete and maintain your role, ensuring you keep up to date with changes to specific laws and legislation that are relevant to your role
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Feed The Hungry’s mission is to move people from Survival to Stability, to Sustainability and to Significance.
The client requests no contact from agencies or media sales.
Manchester Histories are seeking a highly motivated project manager to lead the ‘This is Us’ project, ensuring it meets its objectives within scope, time, and budget. You will coordinate stakeholders, volunteers, artists, and community groups, oversee programming, manage budgets, and support the engagement of diverse audiences, with a strong focus on inclusion, representation, and the sensitive navigation of complex histories and legacies.
This is Us: Tracing Manchester’s Histories seeks to reshape and redefine how Manchester’s public realm reflects its rich and diverse history. Building on insights from extensive public consultations, the project will amplify underrepresented voices and confront complex legacies, including those tied to migration, the transatlantic slave trade and industrial exploitation.
By fostering collaboration among community groups, academic institutions, cultural partners and local authorities, the initiative will create an inclusive digital platform for storytelling and dialogue.
Through digital innovation and community-driven activities, the project will celebrate overlooked stories, support learning, and ensure accessibility for all. The project will empower communities to actively engage with their heritage, fostering pride and a shared sense of belonging. Ultimately, it aspires to transform public spaces into more accurate and inspiring reflections of Manchester’s diversity, making a lasting contribution to cultural equity and inclusivity.
This project is funded by The National Heritage Lottery Fund, Manchester City Council and partners. Thanks to National Lottery Players.
The client requests no contact from agencies or media sales.
Job Description: Peer Support Coordinator (Lotus Blossom Project)
No recruitment agency applications - Individuals only please.
Are you passionate about recovery, empowerment, and the power of peer support?
Lotus is seeking a skilled and compassionate Peer Support Coordinator to lead our thriving Lotus Blossom Project, which provides online peer support groups for women recovering from domestic abuse. These groups are co-facilitated by trained Peer Support Mentors – all of whom are ex-clients.
This role is at the heart of what we do: championing trauma-informed practice, investing in our volunteers, and supporting women to rebuild independence, purpose and fulfilment after abuse.
Please note:
We are only accepting applications from candidates who complete an application form, the form can be found on our website.
Job Title: Peer Support Coordinator
This post is open to women only under the Equality Act 2010 Schedule 9, Part 1, Section 7 as a genuine occupational requirement.
Project: Lotus Blossom
Reporting to: Lotus Families Service Manager
Hours: 15 hours per week
Salary: NJC Scale Points 18-22: £30,559-£32,654 FTE (£12,389-£13,238 pro rata for 15 hours/week). Starting salary: £30,559 FTE (£12,389 pro rata) for an unqualified IDVA (Point 18); £31,067 FTE (£12,595 pro rata) for a qualified IDVA (Point 19) pay award pending.
Location: Primarily home based with occasional in-person meetings or training in Newhaven or East Sussex
Contract: Permanent although as with all posts, reliant on ongoing funding
Job Purpose:
To lead the co-ordination, delivery and ongoing development of a safe, inclusive and empowering peer support group for women recovering from domestic abuse through the Lotus Blossom Project. This role ensures that support is:
- Trauma-informed and grounded in the six principles of trauma-informed practice: safety; trustworthiness and transparency; peer support; collaboration and mutuality; empowerment, voice and choice; and cultural, historical and gender awareness.
- Informed by the Investing in Volunteers quality standards.
- Delivered through a team of trained volunteer Peer Support Mentors, all of whom are ex-clients.
Key responsibilities:
- Lead the Lotus Blossom Project, ensuring it’s trauma-informed, inclusive and responsive to client and volunteer needs.
- Recruit, train, support and supervise a team of Peer Support Mentors with lived experience.
- Co-produce themed peer sessions and use your IDVA expertise to guide safe, engaging group facilitation.
- Monitor, evaluate and evolve the project using client and volunteer feedback, and report on its impact.
- Act as an ambassador for Lotus and support wider organisational goals.
You’ll bring:
- IDVA qualification (or willingness to obtain one with support)
- Experience supporting victim-survivors of domestic abuse
- Understanding of trauma-informed approaches and barriers faced by marginalised groups
- Skills in leadership, reflective practice, safeguarding, and data/confidentiality management
- A deep commitment to inclusion, empowerment and collaborative working
Desirable:
- Lived experience of domestic abuse
- Experience in peer support coordination or volunteering roles
- Facilitation of group or online support spaces
- IDVA qualification (completed)
This role is subject to an enhanced DBS check. The job description is not exhaustive and may be subject to change in line with service needs and strategic development.
Benefits
- Primarily home-based role, reducing the need for travel and supporting work-life balance (Safety; Trust).
- Flexible working: As a family-centred charity, we understand the importance of family life – whether it’s attending a school assembly or caring for a loved one. As long as service delivery is not impacted, we support flexibility (Empowerment; Collaboration).
- Regular quality supervision in line with SafeLives Leading Lights quality standards.
- Two-monthly clinical supervision, supporting emotional resilience and reflective practice (Peer Support; Safety).
- Access to a 24/7 employee counselling helpline for confidential emotional support (Trust; Safety).
- Salary aligned to NJC scale points 18–22.
- Pension scheme with employer contributions matched up to 6% (Trustworthiness; Empowerment).
- 25 days holiday per year (or pro rata for part-time roles), plus bank holidays (Empowerment).
- Travel to and from any work-related meetings, training, or in-person activities is fully reimbursed (Trust; Mutuality).
How to Apply
- Deadline 9am 14 July via Application Form
- Interview will be via Teams on 17 July
Lotus Families is a women-centred, trauma-informed charity supporting women and their children to recover and rebuild after abuse.


We are looking for a Senior Relationship Manager to work in a dedicated Programmes and Grants directorate, working at the heart of Youth Futures Foundation.
Key responsibilities:
- You will be central to our work in the delivery of innovative and impactful grant-making.
- You will lead on the delivery of key, new and existing funding programmes, relationships and portfolios, sourcing and making recommendations on complex and strategically important requests for funding and building effective relationships with our grant holders.
- You will also work closely across our Impact and Evidence, Employer Engagement and Public Policy & Communications teams to ensure successful applicants are supported to deliver high quality, impactful projects that will build the evidence base of “What Works” to support the most disadvantaged young people into good jobs.
- The Senior Relationship Manager will also work with the Head of Programme & Grants to support the line management and development of Relationship Managers and Senior Grants Officers as required.
This role is on a 12 month fixed term contract and can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
How to apply:
For more information and a full job description, please download the Recruitment Pack. Apply via our website.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
About the role
Are you a strategic, compassionate, leader with a deep commitment to equality, justice and human rights?
Stand Against Racism & Inequality (SARI) is seeking a new Head of Services to join our senior leadership team and help shape the future of our frontline work. This is a unique opportunity to lead a passionate team delivering casework support, training, education, and community outreach to tackle hate crime and promote safer, more inclusive communities.
As Head of Services, you’ll oversee our day-to-day service delivery—ensuring it remains high-quality, trauma-informed, and aligned with our values. You’ll help us meet our contractual commitments, identify emerging needs, and strengthen our impact. You’ll also play a key role in developing staff, representing SARI externally, and supporting organisational strategy, income generation and policy.
Your responsibilities will include:
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Leading and supporting the delivery of SARI’s casework, education, and training services.
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Managing and mentoring staff across multiple teams and workstreams.
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Identifying patterns and trends in hate crime and feeding this into local responses.
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Representing SARI at public events, forums, and in the media.
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Contributing to strategic planning, policy development, fundraising and partnerships.
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Supporting the wellbeing, supervision and development of staff through inclusive and empowering leadership.
About you
We’re looking for someone with:
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Strong leadership and staff management experience.
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A deep understanding of discrimination, oppression and equalities issues.
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Experience of delivering support or advocacy services to marginalised communities.
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Excellent communication skills and a confident approach to partnership working.
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A strategic mindset and ability to juggle operational demands with long-term planning.
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A values-led, trauma-informed approach that centres service users and staff wellbeing
What we offer
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25 days annual leave + bank holidays (rising by 1 day per year to 30 days)
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Hybrid and flexible working
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External trauma-informed 1:1 and group supervision
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A supportive, inclusive and mission-driven team
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The chance to make a meaningful difference to people’s lives
To apply
Visit our website to download the application pack and apply. We warmly welcome applications from people from diverse backgrounds, especially those with lived experience of discrimination or marginalisation.
The client requests no contact from agencies or media sales.