PURPOSE
The Carer Friendly Officer will work closely with partners of Carers Trust South East Wales to work towards the Carers Friendly accreditation scheme. The Carer Friendly Accreditation is an accreditation for services, employers, GP’s, local authorities, pharmacies etc. to be recognised for the support they put in place for unpaid carers. Giving each organisation the exemplar tools and a framework to improve identification and support for carers.
MAJOR RESPONSIBILITIES
Project Delivery
- Support the implementation of the Carer Friendly Accreditation for services across Cardiff & The Vale of Glamorgan
- To build relationships with a wide range of partners across Cardiff & The Vale of Glamorgan to implement the Carer Friendly accreditation
- To help raise the profile of the Carer Friendly accreditations across Cardiff & The Vale of Glamorgan, including attending events, giving presentations and being responsible for increased participation and sign up
- Work with the wider Cardiff & The Vale of Glamorgan Carers team to ensure carers are offered the appropriate information, support and guidance at the right time
- Attend and represent CTSEW at contract meetings and other meetings appropriate to the post
- Collate monitoring and reporting evaluation in accordance with the funding requirements and assist in producing quarterly reports
- Develop knowledge of local services and foster links with voluntary service providers, keeping up-to -date with any service changes and developments
- Support the input and following up actions of data and information on Charitylog
The client requests no contact from agencies or media sales.
Job title: Advice and Information Officer
Region: Cardiff, Wales
Directorate: Operations
Contract: 6 Months Fixed Term Contract, Full Time 35 hours per week
Salary: £20,163.00 per annum pro rata
About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.
Our Values and Behaviours
Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….
The Role
As a Royal British Legion Advice and Information Officer, you will office based out of the Cardiff Pop In and also spending the rest of your time getting out and about into the community, running outreach sessions designed to provide advice and information about all aspects of the Legion's work those living across Cardiff and South Wales.
Accustomed to providing advice and information support to customers, you'll have an understanding of statutory welfare provision and experience of building relationships with a range of different agencies. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting our beneficiaries.
It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.
There is a requirement for travel across South Wales area; therefore, a full driving licence and use of a car is desirable for this role with motor mileage being paid.
How to Apply
Please apply by clicking 'Apply Online'
Closing date for this role is Sunday 15th December 2019
Interviews will be held on Thursday 19th December at 18-19 High Street, Cardiff, CF10
We help members of the Royal Navy, British Army, Royal Air Force, veterans and their families all year round. We also campaign to improve their... Read more
The client requests no contact from agencies or media sales.