Volunteer receptionist volunteer roles

Be the Welcoming Face of Sense Scotland!

Looking for a way to give back and make a difference in your community? Join us as a Volunteer Receptionist and help create a warm, welcoming environment for everyone who walks through our doors. Whether you're retired, between jobs, studying, or simply want to give your time for a good cause, we’d love to hear from you!

We’re looking for volunteers who can give 6–12 hours a week, Monday to Friday. Whether that’s a couple of mornings, afternoons, or full days, we’ll work around what suits you.

Why Volunteer with Sense Scotland?

At Sense Scotland, we support children and adults with complex needs to live their best lives. As a volunteer receptionist, you’ll be the warm, welcoming face that greets visitors, families, and the people we support, helping everyone feel at ease the moment they arrive.

We’re currently looking for Volunteer Receptionist to support our Touchbase Fife Service, based in Kirkcaldy.

Volunteering with us is a great way to:

• Give back and feel good about it

• Meet new people and grow your confidence

• Gain (or refresh) admin and reception experience

• Be part of something truly meaningful

What you'll be Doing

You’ll help our office run smoothly by:

• Greeting and welcoming visitors with a friendly, professional manner

• Answering and directing phone calls

• Keeping our front desk area tidy and organised

• Logging visitors and issuing badges

• Handling mail and deliveries

• Assisting with general admin tasks like photocopying, filing, and scanning

• Helping prepare meeting rooms with refreshments or equipment when needed

Who We’re Looking For?

You don’t need to have loads of experience—we’ll support you along the way—but if any of the following sounds like you, you’ll be a great fit:

• A people person who loves a chat and makes others feel welcome

• Reliable and happy to roll up your sleeves to help out

• Organised, detail-oriented, and good at juggling small tasks

• Comfortable using a PC and familiar with basic Microsoft programs

• Previous reception or office experience is a bonus, but not essential

What You'll Get in Return

• The chance to make a real difference in people’s lives

• A friendly and supportive team environment

• New skills and valuable experience to add to your CV

• Opportunities for learning and personal development

• Confidence building in a professional setting

• A free Sense Scotland volunteer t-shirt

Ready to get involved?

Just fill in our quick application form and we’ll be in touch to invite you for an informal chat. Volunteering roles are subject to references and a disclosure check—we’ll guide you through the process to keep things simple.

Be the Welcoming Face of Sense Scotland!

Looking for a way to give back and make a difference in your community? Join us as a Volunteer Receptionist and help create a warm, welcoming environment for everyone who walks through our doors. Whether you're retired, between jobs, studying, or simply want to give your time for a good cause, we’d love to hear from you!

We’re looking for volunteers who can give 6–12 hours a week, Monday to Friday. Whether that’s a couple of mornings, afternoons, or full days, we’ll work around what suits you.

Why Volunteer with Sense Scotland?

At Sense Scotland, we support children and adults with complex needs to live their best lives. As a volunteer receptionist, you’ll be the warm, welcoming face that greets visitors, families, and the people we support, helping everyone feel at ease the moment they arrive.

We’re currently looking for Volunteer Receptionist to support our Touchbase Dunbartonshire Service, based in Bishopbriggs.

Volunteering with us is a great way to:

• Give back and feel good about it

• Meet new people and grow your confidence

• Gain (or refresh) admin and reception experience

• Be part of something truly meaningful

What you'll be Doing

You’ll help our office run smoothly by:

• Greeting and welcoming visitors with a friendly, professional manner

• Answering and directing phone calls

• Keeping our front desk area tidy and organised

• Logging visitors and issuing badges

• Handling mail and deliveries

• Assisting with general admin tasks like photocopying, filing, and scanning

• Helping prepare meeting rooms with refreshments or equipment when needed

Who We’re Looking For?

You don’t need to have loads of experience—we’ll support you along the way—but if any of the following sounds like you, you’ll be a great fit:

• A people person who loves a chat and makes others feel welcome

• Reliable and happy to roll up your sleeves to help out

• Organised, detail-oriented, and good at juggling small tasks

• Comfortable using a PC and familiar with basic Microsoft programs

• Previous reception or office experience is a bonus, but not essential

What You'll Get in Return

• The chance to make a real difference in people’s lives

• A friendly and supportive team environment

• New skills and valuable experience to add to your CV

• Opportunities for learning and personal development

• Confidence building in a professional setting

• A free Sense Scotland volunteer t-shirt

Ready to get involved?

Just fill in our quick application form and we’ll be in touch to invite you for an informal chat. Volunteering roles are subject to references and a disclosure check—we’ll guide you through the process to keep things simple.

Responsabilities include:

• To check diaries at the start of the shift regarding staff whereabouts / absences / callers
• To answer the telephone promptly, and direct calls quickly and efficiently
• To take and pass on accurate telephone messages
• To greet personal callers to the Hospice and advise relevant staff of their arrival.
• To contact fundraising for monetary donations, home boxes or collecting tubs that come in.
• To sign for deliveries as appropriate
• To deal with payments for items from the shop.

We are looking for someone who’s great with people to support our centre with a variety of tasks. This will include meeting and greeting customers to our site, as well as helping out with administrative tasks and using our IT systems to support the rehoming of our pets. This role does not involve direct contact with our pets, but our Volunteer Reception Assistants provide vital support to our team so we can ultimately rehome more pets. If you enjoy meeting people and have some experience in a customer care or reception role, we’d love to hear from you.

Why we want you

We aim to give our customers a great experience every time they visit, call or email us and we need someone who can help us achieve this at our busiest times. Our rehoming centre often needs some support with administrative tasks so our busy animal care teams can prioritise spending more time caring for the pets in our care.

What you will be doing

• Meeting and greeting visitors
• Administrative tasks such as data input, photocopying, scanning, printing, filing
• Helping customers with enquiries and assisting them with paperwork
• Answering emails
• Speaking to customers on the phone
• Cash handling
• Helping to keep the reception are tidy and well-stocked

The skills you need

• Excellent customer care skills and a friendly manner
• Able to use IT and learn new systems
• Experience of an office or customer care environment is preferred
• Ability to work in a team and independently
• Willingness to learn and follow Blue Cross procedures and maintain confidentiality

What's in it for you

• You’ll gain a variety of experience for your CV
• You’ll learn new skills such as customer service, communication and team working
• You’ll meet new people and get involved with your local community
• We’ll provide you with all the training you need, including our GUEST customer service training
• You’ll be helping more pets in need

Disclaimer

As this role involves working with customers’ information, you will need to complete online GDPR training before you can start your new role. Reception facilities vary across our sites and the specific duties of the Reception Assistant will vary from centre to centre as appropriate. Blue Cross holds inclusion as a core organisational value. We positively encourage applications from eligible volunteers regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.

Befriending Volunteer

You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.

Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship. 

Befriending Plus

Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.

You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wandsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents

Joining our amazing team of volunteers is a fantastic way to give back to the community by providing company and support to an older person in your area.

About the role 

You will be volunteering alongside our Community Engagement team, where activities will change and adapt based on client feedback and their evolving needs. Volunteers will help to facilitate activities and events across the borough, including but not limited to our digital inclusion drop-in sessions, coffee mornings, LGBTQ+ group and future activities which will include a gardening club and walking group. Most of our activities run for an hour or two, and we require volunteers to commit to attending at least one session a month. 

About the service 

Various opportunities are available based on our event schedule, which runs weekdays between the hours of 9am-4pm for 1–2 hours..

What will make you a great fit for this role?

• Friendly
• Patient
• Great listening skills

Front of House Volunteer 

Team:  Family Support Team 
Location:  The Square, 8 Woodhouse Square, Leeds, LS3 1AD 
Time commitment:  Various shifts are available to cover the position: option to cover multiple shifts welcome. 

__________________________________________________________________ 

About Candlelighters 

Each year, over 150 children in Yorkshire are diagnosed with cancer. When a child is diagnosed, lives are turned upside down instantly: not just for the child but the entire family. Getting well again can be a long and challenging journey, emotionally, physically, and financially.

Supporting children and families throughout that journey is why our charity, Candlelighters, was formed more than 40 years ago. Our mission is to bring light to every family affected by childhood cancer across Yorkshire by providing emotional, practical and financial support, as well as bringing hope, by investing in vital research to improve the outcomes and lives of children with cancer. 

Purpose of the Role and Key Activities: 

Families who have been affected by children’s cancer (including patients, parents, siblings and grandparents) can come to The Square for a coffee and a chat, as well as book and access a variety of support services, including: 

• Wellbeing Services & Activities 

• Specialist 1:1 Support 

• Family Support Groups and Events 

As a Front of House Volunteer, you will support the Family Support Worker role and the rest of the Team at Candlelighters with a variety of tasks including (but not limited to): 

• Meeting and greeting families and other visitors 

• Making drinks for families and visitors

• Answering the telephone, transferring calls and taking messages 

• Making bookings and updating our database 

• Keeping the reception area clean and tidy 

• Keeping the kitchen, meeting rooms and other communal areas clean and tidy 

• Cleaning and maintaining the coffee machine 

• Setting up rooms for meetings and events 

• Assisting the Team with other tasks and activities as required 

• Maintaining professional boundaries and adhering to Candlelighters’ policies and procedures 

• Checking stock levels and dates in Champs Pantry 

• Re-stocking refreshments and drinks 

We are looking for volunteers who: 

• Have excellent interpersonal and communication skills 

• Have experience of working in a customer service environment 

• Have excellent customer care skills

• Can communicate effectively with a variety of people 

• Are confident, friendly and approachable 

• Have a fun and positive outlook

• Are experienced in working as part of a team

• Can remain calm under pressure 

• Are proactive and able to use own initiative 

• Are hardworking, reliable and organised 

• Have good IT skills and experience of using a database 

• Can move furniture (tables and chairs) and boxes

• Can climb multiple flights of stairs 

• Can manage own emotions when working with families affected by childhood cancer 

• Can maintain professional boundaries and follow Candlelighters Policies and Procedures. 

This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).

We recognise that family members accessing Candlelighters’ services may wish to volunteer with Candlelighters. However, this role is not suitable for family members receiving support from Candlelighters. This is to ensure they are given the best possible care and support without any potential conflict of interest. Other volunteering opportunities can be found on our website.

Support and Benefits 

You can expect: 

• Thorough induction & training to give you the confidence to perform your role well and to the best of your ability 

• Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters 

• Ongoing support from the Family Support and HR teams 

• The opportunity to meet lots of new, friendly people 

• The opportunity to expose yourself to new experiences 

• Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy 

• Regular reviews with your Volunteer Supervisor to help you develop in your role 

• Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer 

• We can be a reference once you’ve volunteered for three months 

• Access to the MINDFUL EMPLOYER+ 24/7 mental health hotline 

• Charity Worker Discount card 

• Access to The Company Shop 

How to Apply

All applicants will be required to complete an application form after submitting a suitable CV. Successful candidates will be invited to interview 

Thankyou 

Volunteer role: Receptionist Volunteer

Manager: Centre Manager

Where you will be based: Newport Animal Centre

Why we want you

We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

Our receptionists play a key role in welcoming visitors and callers to our centres and acting as a liaison with centre staff and volunteers.

What you will be doing

• Assisting with enquiries via the telephone and face to face
• Answering the telephone in a polite and confident manner, assisting the caller where possible or passing them to someone else who can help
• Taking messages from telephone callers and visitors to the centre, ensuring that all relevant information is both clear and detailed
• Carrying out administrative tasks including paperwork, filing, photocopying, faxing etc
• Inputting information onto the computer system and responding to emails as directed
• Promoting the work of the centre in a positive manner
• Attending relevant training courses, as required
• Ensuring that all visitors are greeted and their enquiries are dealt with efficiently

The skills you need

• Friendly, cheerful and calm under pressure
• Well organised with good communication skills

What's in it for you

• Meet new people and make new friends
• Learn great new skills to add to your CV
• A great induction and training relevant to your role
• Volunteer in a fun environment at the heart of the local community
• You’ll be making a huge difference to the welfare of animals
• We are happy to reimburse any reasonable travel expenses you may incur whilst volunteering with us

Disclaimer

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees. Before you can start volunteering you’ll need to complete our simple online Health & Safety assessment. We will ask you to provide contact details for two referees. At the RSPCA we don’t want you to be out of pocket by volunteering, so we are happy to reimburse any agreed out of pocket expenses you incur whilst volunteering

Receptionist/Administrator

Voluntary

Part-time (15 Hours a week days to include  Monday, Wednesday and Friday)

Location: 50E Blaby Road, Wigston

Job description

The Helping Hands Community Trust provides a free independent, fully inclusive advice, care and support service to people whose lives are in crisis, are vulnerable and those disadvantaged by circumstance.

Reporting to the Advice Centre Manager, yours is a key role helping to ensure the smooth running and organisation of our services, providing the first point of contact with clients, stake holders, partners and funders who visit our South Wigston Advice Centre and Outreach Surgeries.

Our core services are delivered ‘face-to-face’, where first impressions are vitally important in helping people feel welcome and valued. An essential part of your work is exploring, understanding client needs in order to prioritise access to the most appropriate advisor.

You will be working with an enthusiastic team of paid and volunteer staff and your duties and responsibilities include: 

· To greet clients and visitors with a positive, caring and helpful attitude.

· Provide a service that is based on sensitivity and respect in responding and determining the needs of clients.

· Help ensure workplace security by maintaining client /visitor logs.

· Ensuring impartiality and confidentiality is preserved.

· To liaise with outreach team members at our Oadby and Wigston surgeries and partner locations.

· To receive, forward and screen incoming telephone calls and enquiries and make call backs.

· To liaise with advice staff regarding support for and the referral of individual clients.

· The entering of client details onto our AdvicePRO data base.

· Maintaining our online diary, entering details of clients, appointments with advisors utilising Office365 Bookings software.

· Confirming with clients that they are attending appointments.

· Announcing the arrival of clients / visitors to their advisor / appropriate team member.

· To facilitate online video calls, appointments and conferencing.

· Assisting with a variety of administrative tasks including sorting and dispatching mail, copying of documents,        maintaining the supply of advice and information leaflets.

· Maintain a diary of room bookings.

· Attend meetings.

· Undertake training that is appropriate to the role.

· Carry out admin and support duties when required

As a Welcome volunteer, you will be an invaluable part of the Birmingham team, supporting the hub to deliver vital frontline services. You'll be the first point of contact for clients and visitors, assisting the hub team with duties, and supporting the operation of the Shelter office in their day-to-day business 

You’ll act as the first point of contact for our clients, helping to understand their needs and help them access necessary advice and assistance through the duty or appointment services. Being a positive presence in the hub to ensure visitors feel comfortable and welcomed.

This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to assist local people with a range of housing issues as well as providing practical guidance and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA 

Supervised by: Volunteer Coordinator

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a Welcome Volunteer, you’ll be supporting the day-to-day work of Shelter’s Advice Team as they provide advice and guidance to the people visiting the Birmingham hub. 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the advice we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Main Tasks include:

• Greeting people who come to the office and aiding in Reception 

• Communicating with clients via phone and email to share updates on their case and to gather information. 

• To obtain feedback and service user consents 

• Signposting clients to relevant services and providing useful information. 

• General tasks (e.g. photocopying, scanning, and filing).

Skills and experience required:

• Good communication skills and the ability to understand the needs of our clients.

• The ability to speak Somalian or Arabic would be helpful, but certainly not essential 

• Interest in housing issues; welfare benefits; debt; community care 

• The ability to work as part of a team and value and communicate effectively with others

• Confident using Microsoft Office, including Outlook, Excel, Teams and PDF documents to a good standard 

• Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection 

To enable you take part in this opportunity Shelter will:

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.

Benefits of Volunteering with Shelter

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.

As an Administrative Support Volunteer, you will play an essential role in the team, complimenting the work of the Manchester Hub and allowing Shelter clients to receive the support that they need. The opportunity will allow you to make a difference in your local community as well as gaining hands-on experience in one of the UK's leading housing charities. 

Suggested Involvement: e.g. A suggested minimum commitment of one day per week for six months

Availability: e.g. This volunteering opportunity will take place within our working hours, Monday-Friday, 9:00-17:00 

Location: Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE 

Supervised by: Hub Administrator 

Why get involved with Shelter? 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Shelter volunteers are involved in our head office, services, shops, campaigns, events and our legal teams, and they all contribute their valuable time, skills and experience. We simply couldn’t achieve our goals without them. 

Main tasks 

• General administrative tasks (photocopying, scanning, and minute taking) 

• Covering reception and meeting and greeting people who are dropping into the office on an ad hoc basis 

• Updating local resource documents, such as local authority information sheets

• Inputting information on to our case management system 

• Supporting the team with resources for delivery of training 

Skills and experience required 

• Previous administrative experience or an interest in gaining administrative skills 

• An interest in social welfare e.g. housing, welfare benefits, debt. 

• Ability to manage your own time and task load 

• Confident and professional telephone manner 

• Good communication skills (this may be through experience of working with the public). 

• Confident IT skills including Microsoft Office programmes. 

• The ability to work as part of a team and value others 

• Willingness to follow Shelter’s policies including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection 

Induction, learning and development 

To enable you to take part in this opportunity, Shelter will: 

• Provide you with a Volunteer Handbook and all Policies & Procedures 

• Provide e-learning including Equality & Diversity, Health & Safety, Data Protection, Environmental Awareness and Safeguarding 

• Provide access to other appropriate Shelter training 

• Provide a local induction relevant to your role 

• Pay ‘out of pocket’ expenses in line with Shelter’s Volunteer Expenses Policy 

Benefits of volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness 

• Gain valuable work experience 

• Be part of a great team 

• Build your confidence and develop transferrable skills 

• Enhances your CV 

Next steps 

Please complete an online application for this role. After you have applied, we will invite successful candidates to an informal interview to discuss the role further. 

Please note, you will be asked to declare any unspent convictions. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.  

About us

Sense is a national charity dedicated to supporting children and adults who are deafblind or have complex disabilities, along with their families, to lead fulfilling lives. We believe in inclusivity, ensuring that everyone, regardless of their disability, has the opportunity to engage fully in life's experiences.

About the role

Become a vital part of our 70th Anniversary! We're looking for a passionate volunteer to join our 4-person Philanthropy and Special Events team for 6 months. Work directly with our Special Events Manager, gaining practical experience as you help deliver a spectacular 70th-anniversary drinks reception for high-value audiences on November 26th 2025 in central London, set to raise £30,000 to ensure the sustainability of our services for years to come.

Key Duties: 

• Research and identify companies and individuals to approach for silent auction prize donations for our 70th-anniversary event, which aims to raise £30,000 to support children and adults with complex needs.
• Contact potential prize donors via email and phone.
• Accurately log all donor communications and prize details on team files and our database.
• Collect key prize information (descriptions, terms, expiry dates) and arrange/coordinate delivery of prizes and vouchers for the event.
• Assist with essential event administration, including creating name badges, inputting guest access and dietary requirements onto a central system, and compiling guestlists onto a check-in system.
• Option to provide event day support on the evening of November 26th in central London.
• Opportunity to gain insight into other areas of event management based on interest, such as invitation concept development, donor stewardship, or drafting communications.
• Maintain a confidential, sensitive, and discrete approach to personal, sensitive, and organisational information.
• Be prepared to assist with various tasks as needed to support event delivery.

The role will involve:

• Helping Sense to raise vital funds to support people with complex needs, via gold standard Special Events.
• Representing the organisation in a positive professional manner, supporting the vision that no one is left out of life.

This role would suit you if you’re: 

• Experienced in working in an office environment or have or are working towards a qualification in event or project management.
• Able to demonstrate excellent written, and verbal communication skills with good attention to detail.
• Able to build good relationships and build rapport easily with a wide range of people.
• You have ideas of appropriate companies to make approaches to or have personal connections to potential high value prizes (desirable).
• Proficient in using a PC and Microsoft Office Suite (Word, PowerPoint, Excel) and comfortable with email/internet. Familiarity with AI systems is desirable.
• Ability to work independently and manage a variety of tasks effectively.
• Possesses a strong commitment to diversity, equity, and inclusion, demonstrating respect for all individuals, their unique perspectives, and varied backgrounds (including but not limited to age, disability, gender, race, religion, or sexual orientation).
• Motivated by Sense's vital work and driven by a desire to create a tangible difference for individuals with complex needs. 

What Sense Offers

• Ongoing dedicated support from the Special Event Manager.
• Examples of previous prizes secured for events and email and phone call templates to guide you when making prize asks.
• Online training on how to keep and store data safely and office health and safety.
• Updates how your support is making a difference.
• Full training and support throughout your volunteering with Sense.
• An opportunity to build your CV skills and a reference for your time volunteering with Sense.
• A great opportunity to share your skills and experience.
• A chance to deepen your understanding of the great work we do at Sense.
• A fulfilling flexible experience that can fit around your schedule.
• Reimbursement of reasonable out-of-pocket expenses as agreed in advance with your manager. 

Sense Values 

We include. We collaborate. We find a way. We challenge. We celebrate.  

About us

Sense is a national charity dedicated to supporting children and adults who are deafblind or have complex disabilities, along with their families, to lead fulfilling lives. We believe in inclusivity, ensuring that everyone, regardless of their disability, has the opportunity to engage fully in life's experiences.

About the role

Become a vital part of our 70th Anniversary! We're looking for a passionate volunteer to join our 4-person Philanthropy and Special Events team for 6 months. Work directly with our Special Events Manager, gaining practical experience as you help deliver a spectacular 70th-anniversary drinks reception for high-value audiences on November 26th 2025 in central London, set to raise £30,000 to ensure the sustainability of our services for years to come.

Key Duties: 

• Research and identify companies and individuals to approach for silent auction prize donations for our 70th-anniversary event, which aims to raise £30,000 to support children and adults with complex needs.
• Contact potential prize donors via email and phone.
• Accurately log all donor communications and prize details on team files and our database.
• Collect key prize information (descriptions, terms, expiry dates) and arrange/coordinate delivery of prizes and vouchers for the event.
• Assist with essential event administration, including creating name badges, inputting guest access and dietary requirements onto a central system, and compiling guestlists onto a check-in system.
• Option to provide event day support on the evening of November 26th in central London.
• Opportunity to gain insight into other areas of event management based on interest, such as invitation concept development, donor stewardship, or drafting communications.
• Maintain a confidential, sensitive, and discrete approach to personal, sensitive, and organisational information.
• Be prepared to assist with various tasks as needed to support event delivery.

The role will involve:

• Helping Sense to raise vital funds to support people with complex needs, via gold standard Special Events.
• Representing the organisation in a positive professional manner, supporting the vision that no one is left out of life.

This role would suit you if you’re: 

• Experienced in working in an office environment or have or are working towards a qualification in event or project management.
• Able to demonstrate excellent written, and verbal communication skills with good attention to detail.
• Able to build good relationships and build rapport easily with a wide range of people.
• You have ideas of appropriate companies to make approaches to or have personal connections to potential high value prizes (desirable).
• Proficient in using a PC and Microsoft Office Suite (Word, PowerPoint, Excel) and comfortable with email/internet. Familiarity with AI systems is desirable.
• Ability to work independently and manage a variety of tasks effectively.
• Possesses a strong commitment to diversity, equity, and inclusion, demonstrating respect for all individuals, their unique perspectives, and varied backgrounds (including but not limited to age, disability, gender, race, religion, or sexual orientation).
• Motivated by Sense's vital work and driven by a desire to create a tangible difference for individuals with complex needs. 

What Sense Offers

• Ongoing dedicated support from the Special Event Manager.
• Examples of previous prizes secured for events and email and phone call templates to guide you when making prize asks.
• Online training on how to keep and store data safely and office health and safety.
• Updates how your support is making a difference.
• Full training and support throughout your volunteering with Sense.
• An opportunity to build your CV skills and a reference for your time volunteering with Sense.
• A great opportunity to share your skills and experience.
• A chance to deepen your understanding of the great work we do at Sense.
• A fulfilling flexible experience that can fit around your schedule.
• Reimbursement of reasonable out-of-pocket expenses as agreed in advance with your manager. 

Sense Values 

We include. We collaborate. We find a way. We challenge. We celebrate.