Volunteer service manager jobs in Birmingham, west midlands

Team: Change & PMO 

Location: Remote

Work pattern: Monday-Friday, 35 hours per week 

Salary: Up to £56,655.95 per year 

Contract: Fixed term contract until the end of December 2027 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our CRM Project Manager: 

- Lead the end-to-end delivery of Microsoft Dynamics 365 CRM implementation 

- Ensure robust project governance is in place, create, maintain and govern project documentation 

- Develop, maintain, and manage detailed project plans, milestones and dependencies 

- Develop, maintain, and manage project budgets 

- Provide regular progress reports to project and programme boards and other key stakeholders 

- Identify, manage and escalate project risks and issues as required 

- Act as the primary project delivery contact for all stakeholders, including delivery partners and managing supplier deliverables and dependencies 

- Build strong working relationships and proactively engage with stakeholders at all levels 

- Oversee test planning and execution, ensuring all activity is embedded within the project plan 

- Ensuring benefits realisation is considered throughout delivery 

About the Change team: 

-The Change and PMO team sit within the Shared Services Directorate 

-The teamare responsible forthe development and delivery of strategic projects andprogrammesand the successful adoption of change at Cats Protection 

-It’sa very excitingtime to join Cats Protection, with an ambitious 10-year strategy and significant investment in the areas of change and improvementrequiredto get us there 

What we’re looking for in our CRM Project Manager: 

- We’re looking for someone who can start immediately or has a notice period of less than four weeks, due to the fixed-term nature of this role. Please bear this in mind when applying 

- Proven experience leading the end-to-end delivery of Microsoft Dynamics 365 CRM implementation, working within an Agile methodology and framework such as Scrum or Kanban 

- Relevant professional project or programme Management qualification (e.g. PRINCE2, APM) 

- Relevant professional qualification or equivalent experience in change management 

- Strong understanding of CRM concepts, best practice, processes, software and tooling 

- Experience of collaborating with developers and technical leads on requirements 

- Track record of successful project management and delivery

- Excellent relationship building skills with a collaborative approach, influential communicator 

What we can offer you: 

- 26 days’ annual leave plus bank holidays, increasing with service

- A competitive contributory pension scheme and life assurance for peace of mind 

- Health and wellbeing support to help you stay well while working remotely 

- Flexible working options to support a healthy work–life balance

- Ongoing learning and development to help you build your skills and grow your career

- Financial wellbeing support, including access to Salary Finance

- Additional support such as eye care vouchers and confidential employee advice services

- Access to discounted pet insurance to help care for your pet’s health

Learn more about our full reward package  

Application closing date: 26th August 2026 

Virtual interview date: On a rolling basis as suitable applications are received 

Applications may close before the deadline, so please apply early to avoid disappointment.

If successful, your recruitment journey will include: 

1. anonymised application form 

2. virtual interview 

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

Role   Project Co-ordinator – AAFDA All

Organisation: AAFDA – Advocacy After Fatal Domestic Abuse

Project: AAFDA All

Role title: Project Co-ordinator

Salary: £35,000 pro rata to £28,000

Hours: 4 days per week Location: Home-based, with travel across England as required

Reports to: Operations Manager

Contract: Fixed term subject to funding (4-year grant)

AAFDA All is funded by The National Lottery Community Fund

About AAFDA

AAFDA is a national charity providing specialist, trauma-informed advocacy, emotional support and peer support to families bereaved by fatal domestic abuse, including domestic homicide, suicide where domestic abuse was a known factor, and unexplained deaths linked to abuse. We work to raise the status of bereaved families, strengthen professional and systemic responses, and influence policy and practice so that lessons are learned and future deaths are prevented.

About AAFDA All

AAFDA All is a four-year project developed in partnership with Imkaan to create, pilot and evaluate a culturally responsive advocacy and peer support service for bereaved family members from Black and minoritised communities who have lost a loved one to fatal domestic abuse. The project aims to reduce barriers to support, build trust with communities and specialist organisations, strengthen peer connection, and ensure that lived experience shapes service development, practice and wider systems change.

Role Purpose

The Project Co-ordinator will lead the development, co-ordination and day-to-day delivery of AAFDA All, ensuring that the service is trauma-informed, culturally responsive, safe, accessible and shaped by the voices of bereaved family members from Black and minoritised communities. The postholder will work closely with AAFDA colleagues, Imkaan, the Specialist Advocate, volunteers, community partners, statutory agencies and the Service User Advisory Group to develop referral pathways, support co production, co-ordinate peer support activity, monitor outcomes and embed learning across the programme.

In return for joining us, we will offer you:

· 25 days annual leave per annum, plus bank holidays (Pro rata)

· Excellent development and training opportunities

· Pension Scheme

· Healthcare Scheme

· Employee Assist Scheme

Application Instructions 

To apply for this role, please submit a supporting statement along with your CV. by Closing date: 13th September 2026

Interviews will be held on 

21st, 23rd and 25th September 2026 

As part of our commitment to equality, diversity and inclusion, we particularly welcome applications from candidates from Black and minoritised ethnic backgrounds who possess the necessary trauma-informed community insights and reach, understanding and skills to build trust and deliver the project aims safely and effectively.

Applicants will be shortlisted according to how well they meet the criteria in the person specification.

Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.

Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

Natural Capital Assessment Partnership

The Natural Capital Assessment Partnership (NCAP) has operated for over 30 years. Formerly the Habitat Biodiversity Audit, a key remit of NCAP has been to survey and gather habitat data across Warwickshire, Coventry and Solihull, combining ecological field surveys with pioneering satellite imagery and remote sensing analysis. A second key aspect of NCAP’s work is managing the Local Wildlife Sites programme for the region.

Data acquired and produced by the team supports Local Wildlife Site designations, Local Nature Recovery Strategy development and monitoring, and creates baseline habitat reports and statistics.  This localised yet UK-leading dataset provides robust evidence for decision-making and monitoring, plus a unique record of land-use change over the past two decades. Combined with Biological Records Centre species data, it offers an unrivalled picture of the local state of nature.

NCAP is funded by local authorities, managed by Warwickshire Wildlife Trust and hosted by Warwickshire County Council.

Retail Advert

Permanent

16 hours over 2 days to include Sundays and Bank Holidays

£10,681.08

Location: Castle Bromwich

Benefits include but not limited to:

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Castle Bromwich shop, supporting the shop manager to manage the team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift of 2 days to work Sundays and bank holidays.

We're looking for a passionate and motivated Assistant Manager with the ability to lead people, grow a volunteer team and assist the shop manager to drive shop profits, driving improvements that strengthen the shop's performance and community impact.

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail or similar supervisory experience,

-Excellent people and customer service skills

-Good IT skills

-Experience of cash handling and basic understanding of performing to income and expenditure budgets

-Confidence, positivity and resilience in managing the shop and making decisions in the absence of the Shop Manager

It would also be an advantage if you have any of the following skills and competencies:

-Full driving licence and access to a vehicle

-Experience of supervising volunteers

-Understanding of the charity retail sector

Closing date: Monday 31st August 2026.

Interviews: Date to be confirmed.

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across the East. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team.

About the role

As the key contact for Sported groups across Buckinghamshire, Bedford, Essex or Hertfordshire, you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop.

Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area.

 About You

Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.

You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will  also possessing a working knowledge of Microsoft 365 and have experience of database management. 

Apply to be part of our team

Benefits 

Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference.

Act with Integrity. Champion Inclusion. Transform Together. Drive Change.

We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change.

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.

The closing date for this role is 5pm on Friday 11th September

Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.

The Belay Foundation supports adoptive, kinship and special guardianship families raising children who have experienced early developmental trauma, often alongside neurodiversity. Founded in 2020 from lived experience, Belay offers something many families struggle to find elsewhere: practical, in-home support and expert guidance that’s genuinely trauma-responsive, delivered by people who understand what these families are living through.

This is an exciting opportunity to join us at a pivotal stage in our development. Over the past year, we have strengthened our services, systems and organisational foundations and developed ambitious plans for the future. As we continue to grow our reach and impact, we're looking for an experienced Communications and Engagement Manager to help tell our story, strengthen our profile and build meaningful relationships with the families, partners and supporters who make our work possible.

Working closely with our Chief Executive Officer, you'll lead our communications, marketing and stakeholder engagement activity, helping more families discover our services while supporting fundraising, partnerships and organisational growth. You'll also play a key role in embedding lived experience across our communications and engagement, ensuring the voices of families remain at the heart of everything we do.

This is a home-based role for two days per week (0.4 FTE), offering flexibility alongside the opportunity to shape a growing national charity. There may be potential to increase the hours over time, subject to funding, making this an exciting opportunity for someone who wants to grow with the organisation. This is a home‑based role, but applicants must be permanently based, and have the right to work, in the United Kingdom. For legal, tax, and operational reasons, we cannot consider applications from outside the UK.

If you're a creative and strategic communicator who enjoys building relationships, creating compelling content and using communications to drive social impact, we'd love to hear from you.

Please see the Candidate Application Pack for further details, including the full job description and the application/ interview process.

Are you an insight-driven leader with experience of service design and development, CRM systems and data management? Do you enjoy turning evidence into action, building effective processes, and helping organisations maximise their impact? Then join Sported as our Network Services and Data Manager and play a key role in developing and evolving the services, activities, and support we provide to grassroots groups across the UK.

 

About Us

Sported is a charity that delivers funding, resources, and expert volunteer support to grassroots groups that use sport and physical activity to make a positive difference to people and communities.

Our network of 5000 groups reached over one million people across the UK in 2025–26. Through free support, resources and funding, we help trusted local leaders lower the barriers participation, building stronger, fairer communities and improving health and wellbeing, and opportunities for all.

We are now looking for a Network Services and Data Manager to join us on a full-time, permanent basis, working 37.5 hours per week.

Why Join us? 

· A supportive, friendly, engaged team, with a great people first culture

· A salary of £39,393 – £45,020 (dependent on experience)

· 25 days’ holiday per annum plus Bank Holidays

· Two additional wellbeing days per year

· Two paid volunteer days each year

· Up to five days’ paid study leave for self-funded training

· Flexible working arrangements

· A confidential counselling service

· Pension scheme

· Cycle to Work scheme

This role is a fantastic opportunity for a strategic and insight-driven professional with expertise in service design, CRM systems, and data management to join Sported's mission of supporting grassroots groups to create lasting change in their communities.

Here you will have the opportunity to provide leadership to a function with significant potential for growth and development. You'll be instrumental in embedding best practice across service design, establishing robust processes, enhancing data capability, and creating a culture of evidence-based decision-making.

The successful candidate will drive continuous improvement, helping to establish a high-performing, strategically focused function that maximises impact across the organisation.

The Opportunity 

This is more than a data role 

You'll lead the development of Sported's services, CRM systems, and data strategy, ensuring our decisions, processes, and offer to grassroots groups are driven by insight and evidence.

Working closely with colleagues across the organisation, you'll champion innovation, improve how we use data, and help create exceptional experiences for the grassroots groups we serve.

If you're excited by the opportunity to shape strategy, lead change and maximise social impact, we'd love to hear from you.

About You

• An excellent communicator, able to build positive working relationships with the wider team.

• An effective influencer, able to drive change and embed new ways of working across the organisation.

• A self-starter, able to work independently and under your own initiative.

• A curious mind, able to ask questions and pursue answers.

• A critical thinker, able to assess existing approaches and imagine new ways of working.

• A passion for making a difference to marginalised communities and people. 

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.

The closing date for this role is Midnight on 20th August

Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.

Help us ensure that no amputee needs to cope alone.

Fixed term contract for 2 years starting from the contract start date with the possibility of extending subject to funding.

The Limbless Association is looking for an experienced and passionate Regional Development Manager (one in the North including Northern Ireland and one in the South including Wales) to help expand our reach and strengthen support for amputees and their families across the UK.

This is an exciting opportunity to join a growing national charity and play a key role in developing partnerships, increasing engagement and ensuring more people can access life-changing support services.

You’ll work with rehabilitation centres, healthcare professionals, service users, volunteers, supports and sponsorship partners to strengthen referral pathways, grow regional outreach and ensure amputees feel informed, connected and supported throughout their journey.

We are looking for someone who:

• Builds strong relationships quickly 
• Is passionate about community engagement and inclusion 
• Understands partnership working 
• Can work strategically whilst remaining hands-on 
• Wants to make a meaningful difference 

In return, we offer flexibility, autonomy, supportive leadership and the opportunity to shape services that have real impact.

Hours per week: 37.5 hours per week

Shift Pattern: Monday to Friday, 9:00am to 5:00pm

Work base: Work base to be in Stratford, Leamington Spa or Warwick, with national travel

P3 Housing has an exciting opportunity for someone to join our team as a Property Manager covering our property portfolio in Gloucestershire, London and South Warwickshire. 

As the Property Manager you’ll play a key role in establishing and maintaining relationships with landlords and letting agents, as well as proactively managing a portfolio of housing stock. You will be responsible for working collaboratively with our colleagues in Operations, Asset Management and Health and Safety, leading on all aspects of tenancy enforcement in respect of tenancy breaches and complaints of anti-social behaviour. You will need to be based locally in one of these areas to maximise impact. 

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3. 

P3 reserve the right to close this advert earlier than the stated closing date.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.

In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

Our Charity

Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.

We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.

We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.

What We Offer

Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture. 

Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.

Discounts – access to Paycare Perks and Tickets for Good.

Reward and Recognition – such as team away days, P3's Annual conference and Colleague Awards Ceremony.

Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.

Colleague Volunteering Programme –one day paid leave per year to volunteer in the community

Earning Potential – optional overtime and refer a friend bonus scheme. 

Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

Position: Community Physical Activity Project Co-ordinator (MS Warrior Alumni Club)
Hours: Part-time, 14 hours a week
Contract: Fixed term until 31 March 2027
Location: Home-based, Scotland
Salary: £26,912 per annum FTE (£10,764.80 per annum for 14 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity

About us

We make sure people living with MS are at the centre of everything we do and it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Can you inspire people, build partnerships and create communities that help people living with MS thrive?

We're looking for someone who believes that peer support, movement and community can transform lives.

Thanks to funding from the Movement for Health Grant Scheme, we're creating an exciting new fixed-term role to develop the MS Warrior Alumni Club. Building on the success of the 12-week MS Warrior programme, you'll help create opportunities for people to remain active, connected and supported long after the programme ends through local activities, online communities and volunteer-led peer support.

Working alongside volunteers, people living with MS, healthcare professionals and community partners, you'll create opportunities that encourage ongoing physical activity, wellbeing and peer support across Scotland.

A key part of the role will be recruiting, supporting and developing a network of MS Warrior Alumni Champions. Using their own lived experience, these volunteers will encourage others to build confidence, overcome barriers to physical activity and become part of a supportive, community-led network.

You'll also develop partnerships with leisure providers, community organisations and healthcare professionals, creating more inclusive opportunities for people living with MS to be active in their local communities.

This is an opportunity to shape an innovative model that has the potential to influence how community-based physical activity and peer support are delivered for people living with MS across Scotland.

No two days will be the same. One day you might be facilitating a community conversation with people living with MS, the next you'll be supporting volunteers, developing new partnerships or helping launch a local wellbeing activity.

If you're passionate about community development, partnership working and helping people live well with MS, we'd love to hear from you.

Please note this is a part-time 14 hrs per week fixed term contract until 31 March 2027

Closing date for applications: 12:00 noon on 30 August 2026
Anticipated interview date: 10 September 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are seeking an experienced and passionate Safeguarding Manager to lead and strengthen safeguarding practice across our organisation.

This is a unique opportunity to play a pivotal role in ensuring that children, young people and adults at risk are protected, supported and empowered through robust safeguarding processes, effective case oversight and a culture of continuous learning.

Working closely with senior leaders, managers and safeguarding representatives, you will provide both strategic leadership and operational expertise, ensuring safeguarding remains at the heart of everything we do.

As our Safeguarding Manager, you will be the organisation’s operational lead for safeguarding, providing expert advice and oversight across a wide range of services including housing, counselling, helpline, outreach, retail, volunteer programmes and national office functions.

You will:

• Lead safeguarding practice across the organisation.
• Review and oversee safeguarding concerns and complex cases.
• Line manage and develop Safeguarding Representatives.
• Monitor safeguarding quality, compliance and organisational risk.
• Produce safeguarding reports and assurance information for senior leaders and trustees.
• Lead safeguarding audits, reviews and continuous improvement initiatives.
• Oversee the effective use of our safeguarding case management system.
• Develop and deliver safeguarding training across the organisation.
• Build strong relationships with statutory and voluntary sector safeguarding partners.
• Ensure policies, procedures and practice remain aligned to current legislation and best practice.

About You

We’re looking for someone with significant safeguarding experience who can confidently provide leadership, challenge and support across a diverse organisation.

You will have:

Essential

• Significant experience managing safeguarding concerns involving children and/or adults at risk.
• Experience supervising safeguarding practitioners or safeguarding leads.
• Strong knowledge of UK safeguarding legislation and multi-agency safeguarding processes.
• Experience developing safeguarding policies and procedures.
• Experience delivering safeguarding training.
• Experience producing reports and presenting information to senior stakeholders.
• Excellent judgement and decision-making skills.
• Strong analytical and organisational abilities.
• Outstanding written and verbal communication skills.
• The ability to influence, coach and support others.
• A relevant professional qualification or substantial equivalent safeguarding experience.
• Safeguarding Level 3 qualification.

Desirable

• Experience within supported housing, health, social care, charity or voluntary sector settings.
• Experience using electronic safeguarding case management systems.
• Advanced safeguarding qualification (Level 4/5 or equivalent).
• Safeguarding Trainer qualification.
• Management qualification.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include:

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £32,000 per annum for 28 hours

Hours: 28 hours per week

Location: Home based with Occasional Travel for High Level Cases

Benefits:

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives. 

Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard. 

The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.

Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work. 

If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.

PURPOSE OF ROLE

As part of Caudwell Youth’s five-year strategy to Go National, this role will lead the development and delivery of the organisation’s first online mentoring service.

The Project Manager for Online Services will oversee the pilot, implementation and ongoing management of the programme, ensuring safe, accessible and high-quality support for young people. Working closely with the Deputy CEO and internal teams, the role will shape the future of Caudwell Youth’s digital support offer.

Key Duties

• Lead the pilot and implementation of Caudwell Youth’s national online mentoring programme.
• Manage the digital platform where the online mentoring will take place, ensuring it operates effectively and provides a user-friendly service.
• Working in conjunction with internal teams to develop evaluation and evidence outcomes of the pilot.
• Oversee the day-to-day delivery of the online mentoring programme, ensuring safe, consistent and effective support for young people.
• Understand and analyse user journeys, using the data and insight to shape current programmes and ensure continuous improvement of online services.
• Identify opportunities to expand reach and accessibility for young people who may face barriers to in-person support.
• Ensure robust safeguarding practices within digital mentoring environments with support from Deputy CEO.
• Ensure the programme provides consistent, safe and effective support for young people.
• Monitor programme performance and contribute to evaluation and reporting for internal learning and funders.

Coordination & Development

• Develop processes, guidance and resources to support safe and effective online mentoring.
• Develop and coordinate collaboration with stakeholders
• Carry out user research and usability testing with young people and mentors to continuously improve the service.
• Support the recruitment, onboarding and training of volunteer mentors delivering online mentoring.
• Provide guidance and support to volunteers to ensure they feel confident delivering mentoring in a digital environment.
• Develop and maintain risk management processes specific to online delivery.

Partnership & Liaison

• Communicate technical requirements and flag any issues to the online mentoring platform provider, to ensure the platform supports safe and effective service delivery.
• Collaborate with the team, and stakeholders in the design phase on the platform

General

• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary.

Experience & Skills (Essential):

• Experience delivering or managing online or digital services, ideally within a support, education or youth-focused environment.
• Experience managing projects from development through to implementation, including coordinating multiple stakeholders.
• Experience supporting, coordinating or supervising volunteers or frontline staff.
• Strong communication and organisational skills, with the ability to coordinate teams and manage competing priorities.
• Ability to work collaboratively with technical teams (developers, designers or platform providers) with an understanding of user experience and accessibility.
• Experience carrying out user research or usability testing, and gathering data, feedback and evaluation to review and improve services.
• Ability to develop and implement processes and systems to support effective programme

Experience & Skills (Desirable):

• Experience working with young people, mentoring programmes, or wellbeing services.
• Knowledge of digital safeguarding and managing risk in online environments.
• Experience developing or launching new services, pilots or programmes.
• Experience working within a charity or non-profit organisation.
• Experience delivering or supporting national or remote services.

Why Work For Us

We are an experienced team that are dedicated to improving the lives of the young people we support.

Benefits:

• Flexible working
• Hybrid – working from home and in the community
• Private Healthcare (including Employee Assistance Programme and extended counselling sessions)
• Life Insurance
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
• 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.

We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQIA+.

Location: Any of our King's Trust offices (flexible with a minimum of 2 days in the office)

Interviews: 9th September 2026

We are looking for an experienced and enthusiastic Procurement Manager to join our Procurement team, to support the Head of Procurement to take the department to the next level.

You will use your commercial focus and expertise to drive best practices in our projects, managing various aspects of spending from RfQs for tail-end to tendering on our eProcurement portal for large project procurements.  You will find yourself constantly challenged to come up with innovative ways of thinking and working closely with stakeholders to lead on procurement understanding, driving value for money, strategic projects and managing the supply chain.

You will get involved in a huge variety of projects, from ICT equipment to Marketing and Events, and everything in-between – this means you’ll need to be dynamic and flexible and able to manage your own time well. Sustainability, Social Value and EDI are important to the Trust as a Charity, and so you will strive to embed this in our supply chain with the key suppliers that we work with.

This is an exciting role that the ideal applicant can really make their own and would suit someone who is a self-starter with energy and drive, and a good background in procurement.

Although this role is based in Manchester, you will be expected to travel to our centres across the U.K. with the requirement to stay away from home one or two nights a week if you’re working on key projects in certain areas. Primary locations for this work are Birmingham, Glasgow and London.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Procurement Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Procurement Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)