Volunteer service manager jobs in Birmingham, west midlands
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About This Job
This is an exciting training role in Army Cadet Headquarters responsible for the governance of risk in the Army Cadets.
In this critical organisational safety role, you will both generate medical risk assessments and assure those generated by others. You will ensure appropriate medical governance and compliance processes are in place, including identifying organisational clinical risks and recommending appropriate policies. You will oversee incident reporting and trend analysis to support continuous improvement. This will include developing systems and reporting frameworks to provide a clear understanding of the organisation’s medical risk profile and supporting the volunteer team delivering advanced skills training to highly qualified first aiders.
Essential Skills
· Have a sound understanding of the role of medical support in the Army Cadets
· Hold an accredited assessing qualification
· Evidence of continuing personal and professional development
· Understand the legislative requirements for First Aid provision as set out by the HSE
· Understand legislative restrictions on medical scopes of practice.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 12th July 2026.
Interviews will be held in person in London during the week commencing 3rd August 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Development Manager
Location: Cambridge, UK OR Remote, UK, with regular travel to Cambridge
Salary: £44,000-£48,000 p.a. full-time equivalent, dependent on experience
Basis: Fixed-term contract (12 months). Full-time, part-time or flexible.
Eligibility: You must be eligible to work in the UK
The role
We are looking for a Development Manager to join our fundraising team to support our ambitious, global mission to democratise computing and AI education for all young people. . You’ll build and manage a global portfolio of strategic, high-value funding partners that share and advance our mission. Through effective relationship building and account management, you’ll engage donors with the aim of growing their long-term support for our work.
The ideal candidate will have experience of successful corporate/institutional partnership development and/or stewardship at a national or international scale. You may also have experience working with trusts and foundations or securing sponsorship for events.
We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team of people who care about our mission and each other
We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we’ll make it work for you, and you can be confident that you’ll be joining an exceptional team of people who care about our mission and each other.
Responsibilities
- Proactively develop a pipeline of funding opportunities, establishing relationships that will lead to new partnerships or donations
- Manage a portfolio of existing partners, developing and implementing engagement strategies to strengthen these relationships
- Match funders’ objectives with the Foundation's programmes and goals
- Prepare funding applications, proposals, presentations, and pitches, working collaboratively across the Foundation to support the development of these documents
- Evaluate and report on partner activities to ensure goals are achieved and the impact of their support is shared
- Develop and implement engaging and bespoke stewardship plans
- Accurately capture information using our CRM (Salesforce) pipeline process
- Support colleagues as they develop new donor relationships to secure grants and donations
- Develop and maintain updated knowledge of the Foundation’s programmes and associated funding opportunities
Experience and personal attributes
We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here.
You should have:
- Experience in securing and developing long-term corporate partnerships and/or high value income (£50K+)
- Competence in using a CRM or equivalent system
- Effectiveness in working with multiple stakeholders across organisations to achieve solutions and deliver results
- Evidence of highly adaptable interactions with a wide range of people, with experience in advocacy, networking, and negotiation
- Practical knowledge of preparing and presenting a compelling case for support in various forms, including in person and through written communication
- Experience of monitoring, reporting, and forecasting against plans and budgets
- Strong organisational and administrative skills
- Excellent relationship building skills
- A commitment to the mission and values of the Raspberry Pi Foundation
Ideally, you’ll also have:
- Experience in prioritising a pipeline of multiple opportunities
- A high level of IT literacy, particularly knowledge of using the Microsoft Office suite or Google apps (Gmail, Calendar, Docs, and Forms)
- Experience in fundraising in markets outside of the UK
About us
The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies.
We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly.
All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries.
Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries.
We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.
Benefits
In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues.
- Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year.
- Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution.
- Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus.
- Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life.
- Support for parents and carers. We provide generous family leave and flexibility for parents and carers.
- Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family.
- Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees.
- Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work.
Timetable for applications
Closing date: 6 July 2026, 9:00am
Phone screen: Week commencing 6th July 2026
First interview: Week commencing 13 July 2026
Second interview: Week commencing 20 July 2026
Our recruitment process
All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process.
Here's what you can expect:
- As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter.
- Eligible applications will be reviewed by our recruitment team and the hiring manager.
- A small number of candidates will be invited to a phone call with the hiring manager.
- The purpose of this call is to check our understanding of your application and to answer any questions you have.
- We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague.
- You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions.
- If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team.
We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.
Relationship Fundraising Manager
Contract type: Fixed term contract for 12 months
Full time: 34.5 hours per week, we are open to a conversation about how you work these hours
Location: Mobile worker with regular travel to meet supporters in Hertfordshire, Essex, London, Kent, Surrey, Sussex, Berkshire, Buckinghamshire and Oxfordshire (2-3 days a week). Candidates must have a full UK driving license and be able to travel across the locations listed.
Salary range: £35,200 - £39,200 + benefits + car allowance. Please note that we typically offer at the start of the range, unless candidates demonstrate exceptional skills and experience.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
In this rewarding role, you will be within a team of Relationship Fundraising Managers and play your part to drive income growth across the region by building valuable relationships with supporters and delivering tailored stewardship to a variety of audiences. You will boost Macmillan’s presence in communities, raising awareness of our vital services and the difference they can make.
Your innovative ideas, personalised guidance and support will help supporters achieve their fundraising goals while acknowledging each person’s individual journey, and highlighting the profound impact their contributions will make for people living with cancer.
About you
The skills and experience we are looking for in the role are:
- Solid account management experience with the proven ability to build rapport and develop relationships while understanding the needs of a variety of individuals, organisations and groups. You will place our supporters at the heart of everything you do by creating personalised and thoughtful solutions to deliver a first-class supporter experience.
- Strong planning, organisational, and multitasking skills to meet deadlines and achieve both team and individual goals, including managing relationships with Macmillan supporters, volunteer groups and meeting key metrics such as, supporter retention and increasing fundraising targets.
- Impactful written and verbal communication and influencing skills to enable you to engage, inspire and deliver key messages combined with experience of collaborating with both internal and external stakeholders.
- Proactively acquire new business and new relationships through targeted acquisition including research, completion of applications, and presentations to supporters/companies/groups to secure new income and/or relationships.
This role is home-based with mobile working. On a weekly basis you can expect to travel across Hertfordshire, Essex, London, Kent, Surrey, Sussex, Berkshire, Buckinghamshire and Oxfordshire to meet with supporters face to face approximately 2 to 3 days a week. As such, you must have a full UK driving licence and access to a vehicle to travel regularly across the region.
There will be a requirement to attend in-person team meetings based in the area on a quarterly basis and other parts of the UK when our wider fundraising territory and department get together.
There will also be a requirement for flexible and out of hours working to support occasional evening and weekend activity and you will be compensated for this with time off in lieu.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Sunday 28th June
First stage interviews: Online interviews will be held on Tuesday 7th July
Second stage interviews: Online interviews will be held on Thursday 16th July
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
We are looking for a motivated and forward-thinking Operations Manager to lead our Victim Support Services across Warwickshire. This role is to provide maternity cover for a period of 12 months.
It is currently home based with an expectation to work from different office bases alongside team members when required as well as regular travel across Warwickshire to attend a range of in-person multi-agency operational and strategic meetings.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager you will lead and manage the delivery of victim services supporting adults, children and young people, including specialist DA support for children and our Restorative Justice team. You will ensure the provision of high-quality services, as well as compliance with contractual and organisational standards, and supporting the Area Manager to identify opportunities for service development.
Key Responsibilities
- Manage and monitor service performance KPIs and business plans.
- Lead and support your team through effective recruitment, training and performance management.
- Build and maintain strong relationships with key external partners and stakeholders.
- Analyse data and produce reports to inform service improvements.
- Support strategic projects and represent Victim Support externally as required.
The role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You
Ideally, you will be someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
We are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a shared sense of purpose in everything we do.
You will need:
- Understanding of voluntary and statutory agencies in criminal justice, health and social care.
- Strong safeguarding knowledge and practice.
- Ability to analyse data and produce clear, evidence-based reports.
- Awareness of the impact of crime of people of all ages including children and young people.
- Experience of working directly with adults, children and young people.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week
This is a key senior leadership role, responsible for shaping and leading RNID’s community services so that we change lives one by one. The Director of Community Services will lead our flagship RNID Near You services and Contact RNID, with responsibility for business development, operational delivery, service quality, safeguarding, volunteer management and continuous improvement.
As Director of Community Services you will:
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Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.
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Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.
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Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.
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Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.
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Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.
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Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.
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Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.
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Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.
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Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 12 July 2026
Interview dates as below:
- Stakeholder sessions: 20th & 21st July 2026
- Final panel interviews: 27th & 28th July 2026
Supporting people who are deaf, have hearing loss or tinnitus
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Challenge Events and Community Fundraising Manager
Hours: 37.5 hours per week
Salary: £40,000 per annum
Working Pattern: Remote with attendance at meetings in Cannock/London (approx 2 per month) and attendance at events across the UK as required.
Lead the transformation of challenge events fundraising for a charity that changes children's lives daily. You'll build a national portfolio of inspiring events that generate significant income and create lasting supporter relationships.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better.
Through grants and emergency equipment loans, we ensure children get vital equipment when they need it. Our free nurse helpline offers crucial support and information. We advocate for change and support adults with additional needs through volunteering and employment opportunities.
What you'll be doing
You'll develop and deliver a sustainable programme of challenge events and supporter-led fundraising activities. Working with the Head of Fundraising and Marketing, you'll create the strategy and drive income growth.
Strategic Development:
- Develop challenge events strategy and annual operational plans
- Set budgets, income targets and performance indicators
- Research new event opportunities and market trends
- Monitor performance and maximise income generation
Event Portfolio Management:
- Build portfolio including running, cycling, walking, trekking, overseas and virtual challenges
- Recruit, steward and retain participants through exceptional supporter journeys
- Manage relationships with external event organisers and suppliers
- Ensure safe, effective delivery meeting ROI targets
Relationship Building:
- Support corporate partners, community groups, schools and local businesses
- Deliver high-quality supporter care throughout their journey
- Collaborate across Fundraising, Marketing, Retail and Services teams
- Move supporters into long-term giving opportunities
What we're looking for
- Evidence of commitment to professional development within fundraising, events management or supporter engagement
- Experience delivering digital fundraising and supporter journeys
- Experience of mass participation events and challenge events delivery
- Track record achieving income targets and delivering fundraising growth
- Experience building relationships with supporters, volunteers and external stakeholders
- Experience planning and delivering events, managing budgets and monitoring financial performance
- Experience working with fundraising databases or CRM systems
- Excellent relationship-building and communication skills
- Strong event planning and project management abilities
- Ability to inspire supporters to achieve ambitious fundraising goals
- Flexible approach, including occasional evening and weekend working
- Understanding of fundraising compliance and regulation
Desirable: Experience of volunteer management
This role reports to the Head of Fundraising and Marketing.
Ready to create inspiring events that change children's lives? Join our mission to make life better for families across the UK.
Disclosure and Barring Service (DBS) checking may be necessary for this role.
The UK’s largest charitable provider of specialist equipment for disabled children.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an inspiring Head of Volunteering to lead and shape the future of volunteering across Sense.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We're looking for an inspiring Head of Volunteering to lead and shape the future of volunteering across Sense.
This is a unique opportunity to drive meaningful change, ensuring volunteering continues to play a vital role in delivering our mission. Reporting to the Chief People Officer, you'll provide organisation-wide leadership on volunteering, helping us maximise our impact, strengthen community connections, and support the long-term sustainability of our services.
Working closely with senior leaders and teams across the organisation, you'll champion inclusive, accessible and innovative volunteering opportunities that enable people from all backgrounds to contribute in ways that are meaningful to them.
Key Responsibilities
Strategic Leadership
- Develop and deliver a volunteering development plan aligned to Sense's strategic priorities.
- Act as a trusted advisor to senior leaders on volunteering strategy and opportunities.
- Champion volunteering as a key contributor to organisational impact, reputation and sustainability.
- Represent Sense internally and externally, promoting excellence in volunteering.
Developing Volunteering
- Create new, flexible and inclusive volunteering opportunities across services, communities, retail and corporate activity.
- Develop frameworks, tools and guidance that support managers to recruit, engage and retain volunteers effectively.
- Build volunteering opportunities that are meaningful, accessible and rewarding.
- Develop robust KPIs to measure volunteer engagement, impact and experience.
- Use volunteer feedback to drive continuous improvement and innovation.
Inclusion and Engagement
- Promote accessible and inclusive volunteering practices across the organisation.
- Work alongside volunteers, disabled people with complex needs and families to co-design volunteering opportunities.
- Ensure volunteer voices help shape the future of volunteering at Sense.
Governance and Compliance
- Provide expert guidance on volunteering governance, risk management and best practice.
- Lead the development and review of volunteering policies and procedures.
- Ensure volunteering activities comply with relevant legislation, regulation and safeguarding requirements.
- Manage the central volunteering budget and demonstrate value for money.
About You
You'll be a passionate and experienced volunteering leader with a strong commitment to inclusion and social impact.
You'll bring:
- Proven leadership experience within volunteer management.
- Experience working in social care, health, disability services or a related sector.
- A track record of developing and growing inclusive, sustainable volunteering programmes.
- Strong coaching, facilitation and influencing skills.
- Experience using data and insight to inform decision-making and demonstrate impact.
- Budget management experience and an ability to demonstrate return on investment.
- A commitment to accessibility, inclusion and rights-based approaches.
We'd love it if you also have
- Experience supporting disabled people with complex needs.
- Experience within regulated services.
- Knowledge of retail volunteering.
- Experience of co-production and co-design approaches.
- Understanding of trauma-informed or positive behaviour support approaches.
- Experience using digital systems to enhance volunteer engagement.
Why Join Sense?
This is an opportunity to shape volunteering across one of the UK's leading disability charities. You'll join a values-led organisation where collaboration, inclusion and innovation are at the heart of everything we do.
If you're passionate about creating outstanding volunteer experiences and want to help more people make a meaningful difference, we'd love to hear from you.
Our values
Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers.
- We're creating change
- We're always learning
- We're better together
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.
We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.
We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.
If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive meaningful change for disabled children while building your career in corporate partnerships. This role offers the chance to secure major new business partnerships that directly fund life-changing equipment for children who need it most.
Location: Remote with 3 days in the office per month
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
Disclosure and Barring Service (DBS) checking may be necessary for this role.
What You'll Be Doing
You'll drive sustainable income growth through acquiring new corporate partners and managing existing supporters. This role focuses heavily on proactive business development, working with our stock donation team to identify, approach and secure new corporate supporters.
New Business Development:
- Develop and deliver a corporate new business strategy to secure significant income growth
- Identify, research and prioritise prospective corporate partners aligned with Newlife's mission
- Build and manage a strong pipeline across retail, logistics, manufacturing, professional services and consumer brands
- Generate opportunities through networking, outreach, referrals, events and LinkedIn engagement
- Lead on preparing tailored pitches, proposals and presentations
- Conduct face-to-face and virtual meetings with senior decision-makers including CSR, ESG, HR, marketing and executive teams
Partnership Types:
- Charity of the Year
- Strategic partnerships
- Cause-related marketing
- Employee fundraising
- Sponsorship and payroll giving
- Corporate volunteering
- Gifts in kind
Account Management:
- Manage and develop a portfolio of corporate partners to maximise long-term value
- Deliver excellent stewardship and relationship management
- Create impactful partnership plans and reports demonstrating social impact
- Identify opportunities to grow existing partnerships through multi-year agreements
Performance Management:
- Deliver agreed income and KPI targets for corporate fundraising
- Maintain accurate pipeline forecasting and reporting
- Monitor ROI and ensure partnerships deliver strong value
What We're Looking For
Essential Experience:
- Proven experience in corporate fundraising, sales, business development or account management
- Strong track record of securing new business and achieving income or revenue targets
- Excellent relationship-building and influencing skills
- Confident presenter with strong written proposal and pitch-writing abilities
- Commercially aware with ability to identify mutually beneficial partnership opportunities
- Highly organised with strong pipeline and project management skills
- Self-motivated, proactive and results-driven
- Passionate about improving outcomes for disabled children
Essential Skills:
- Strategic thinking and communication
- Negotiation and relationship management
- Resilience and persistence
- Commercial awareness and collaboration
- Initiative and creativity
Desirable:
- Charity sector experience
- Knowledge of CSR, ESG and corporate giving trends
- Experience using CRM databases such as Salesforce, Raiser's Edge or Donorflex
- Existing network of corporate contacts
If you're ready to build meaningful partnerships that change children's lives while advancing your career, we'd love to hear from you. Apply now to join our mission.
The UK’s largest charitable provider of specialist equipment for disabled children.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insight Manager (Maternity Cover)
Salary: £41, 439
Location: Remote with occasional travel to Downton / London for meetings
Hours: Full time
Contract: 12 months maternity leave cover
We have an exciting opportunity for an Insight Manager to join our team, playing a key role in how insight, research and evaluation inform decisions and demonstrate impact across the organisation.
Please see below for more information.
About the Role
This is a high-impact role at the heart of how we understand and improve what we do.
As Insight Manager, you will lead on delivering high-quality insight to support decision-making across key areas of the organisation.
You’ll have ownership of insight across our commercial and fundraising activity, as well as supporting our brand and marcomms teams with understanding public perceptions, helping us better understand our audiences, reputation and opportunities to grow impact.
Working as part of a team of Insight Managers and Data Analysts, you will collaborate closely with colleagues to ensure insight is joined-up, relevant and actionable. Alongside your core areas, you’ll also support wider team priorities where needed, contributing to a flexible and collaborative insight function.
You will design, commission and deliver research as well as using our own data to support your insights, working with stakeholders to understand their needs and translating findings into clear, evidence-based recommendations
This is a fantastic opportunity partnering with stakeholders to embed insight and ensure it is used effectively to drive decisions and maximise impact.
About You
Are you passionate about turning data into meaningful stories that drive change?
Do you enjoy working with stakeholders to bring insight to life and influence decisions?
Are you confident working with stakeholders, helping them understand and apply insight effectively?
We’re looking for someone who:
- Brings solid experience in research, insight or evaluation (typically 3–5+ years), ideally within a charity or related setting
- Has experience delivering end-to-end research projects, with a strong focus on quantitative research but equally confident in using qualitative methods
- Is confident working with marketing or fundraising stakeholders
- Can translate complex data into clear, relevant and actionable insights
- Builds strong relationships and enjoys working collaboratively to embed insight into decision-making
- Has experience commissioning or managing external research agencies
- Has an understanding of audience insight, public perceptions or brand research, particularly in charity and not for profit sectors
- Is adaptable and willing to support across a range of insight and research projects
Please note: candidates should have a relevant degree (or equivalent experience).
About the Team
You’ll be part of a collaborative and supportive Data Insight and Research function, focused on ensuring insight and evidence are accessible, useful and embedded in everyday decision-making.
We value curiosity, shared learning and continuous improvement—working together to make sure insights genuinely make a difference.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 24th June 2026
Interview Process: Initial informal conversation, followed by more structured competency based interview with a presentation.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Head of Volunteering
Shape the future of volunteering at one of the UK's leading charities for disabled children. Lead an ambitious strategy to transform how thousands of volunteers contribute to changing lives across retail, fundraising, and community programmes.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
What you'll be doing
You'll lead the development and delivery of an ambitious volunteering strategy that increases Newlife's capacity, reach and impact. Working across retail, supply chain, warehouse, fundraising and community-based activities, you'll significantly grow volunteer involvement over the next three years.
Strategic Leadership
- Lead development and delivery of Newlife's Volunteering Strategy
- Implement annual volunteering plans supporting organisational growth
- Identify emerging trends and best practice in volunteering and charity retail
- Contribute to strategic leadership as a member of the Charity Leadership Team
Volunteer Growth and Engagement
- Significantly increase volunteer recruitment, retention and engagement
- Ensure volunteering opportunities are accessible, inclusive and rewarding
- Monitor volunteer satisfaction and impact using data and insight
- Champion volunteering as key to strengthening communities and improving outcomes
Innovation and Experience
- Explore technology-enabled and partnership-based approaches to volunteer engagement
- Develop contemporary volunteering models supporting operational growth
- Promote best practice in volunteer management, recognition and development
- Ensure volunteers are equipped and empowered to make meaningful contributions
Partnerships and Growth
- Develop relationships with corporate partners, educational institutions and community organisations
- Identify skilled volunteering and employer-supported volunteering opportunities
- Contribute to funding bids and partnership proposals
- Represent Newlife externally as an ambassador for the charity
What we're looking for
Experience
- Significant experience leading national volunteering programmes in charity, retail or not-for-profit sectors
- Developing and implementing strategic plans and improvement programmes
- Managing teams and delivering organisational growth through volunteering
- Partnership working with businesses and community organisations
- Budget management, performance monitoring and quality assurance
Skills
- Strong understanding of volunteering best practice and engagement
- Knowledge of contemporary charity retail and volunteer-led operating models
- Strategic leadership and people management abilities
- Excellent communication and relationship-building skills
- Passion for improving outcomes for disabled children and their families
Location: Hybrid (2 days per week in Cannock – visits to retail locations and other sites as required)
Reports to: Charity Director
Disclosure and Barring Service (DBS) checking may be necessary for this role.
Ready to transform volunteering?
Join us as Head of Volunteering and lead the strategic growth of volunteer engagement across one of the UK's most impactful charities. Help us build a movement that changes lives for disabled children and their families.
The UK’s largest charitable provider of specialist equipment for disabled children.


Job Title: Independent Visitor Co-ordinator for Cheshire East
Service: Cheshire East
Reporting to: Children’s Rights Manager
Salary: £13,300 per annum (£26,600 FTE)
Location: Home based and work within the communities.
Candidates must reside within a reasonable distance of the service area.
Hours: 17.5 hours per week
Contract Type: Permanent
Make a Difference to the Lives of Children and Young People
Coram Voice is a national independent children’s charity, established in 1975, and one of the UK’s leading organisations championing the rights of children and young people in care. We ensure their voices are heard, respected, and acted upon, and we work every day to improve the lives and outcomes of those who rely on the support of the state.
Coram Voice is one of the Coram Group of charities. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
We are excited to offer an opportunity for an Independent Visitor Coordinator to join our dynamic, dedicated team supporting children and young people in Warrington and Stockport.
About the Role
As an Independent Visitor Coordinator, you will:
- Deliver a statutory Independent Visitor service to children in care and care leavers.
- Recruit, assess, train and support volunteers who become long term, trusted befrienders for young people.
- Build strong, positive relationships with children, volunteers, and key professionals.
- Champion a child led approach, ensuring young people’s wishes and feelings drive every decision (except where safeguarding concerns arise).
- Work collaboratively across Coram Voice and with partner agencies.
- Take independent responsibility for leading and supporting our volunteers, while working in partnership with the Children’s Rights Manager to support accurate reporting and contract monitoring.
If you are passionate about volunteer development, young people’s rights, and meaningful, lasting change, this role could be perfect for you.
What We Offer
Coram Voice is committed to recognising and rewarding the vital work of our staff. When you join us, you’ll benefit from:
- Competitive salary
- Matched pension contributions (up to 5%)
- 25 days’ annual leave plus 3 additional paid days between Christmas and New Year
- Supportive, flexible working culture
- Family friendly policies and a focus on staff wellbeing
You will have the opportunity to make a genuine difference—every single day.
Recruitment Process
Shortlisting:
Conducted by Annmarie Ahtuam, Service Manager, and Sarah Gabriel, Children’s Rights Manager.
How to Apply:
Please complete the full application form and address every point in the person specification.
We cannot accept CVs.
Internal applicants may submit a supporting statement addressing the person specification.
Interview Process:
- Written exercise
- Panel interview
- A further one‑to‑one interview (Warner compliant)
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 13th July 2026 at 9am
Interview date: Monday 20th July 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Regional Volunteer Team Lead- Midlands and Yorkshire
CSSC
Remote
£33,000.00
Full-time
Permanent
Membership Organisations
Job description
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Midlands and Yorkshire
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
- To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
- To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
- To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
- To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
- To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing and Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
- Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
- Intermediate to advanced level of MS word and Excel
- Ability to communicate both through written and verbal
- Full UK driving licence as travel will be required for this role
- A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
- A working knowledge of CRM and digital Event Management Systems
- Experience with building and working with high performing teams
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
Experience:
- Volunteer Management: 3 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Management
- Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
- Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
- Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
- Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
- Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
- Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
- Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
- Recruit, train and onboard new volunteers with the support of the Head of Department as required.
- Manage own, limited, complex caseload of clients where required to support the volunteer casework team.
Casework Management
- Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
- Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
- Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
- Report on team progress to the Head of Department via pre-arranged channels and format.
- Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
- Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
- Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
- Attend and contribute meaningfully to team meetings
Person specification
- In-depth understanding of the UK asylum system
- Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
- Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
- Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
- Clear leadership ability, with the capability to act with initiative and drive
- An understanding of the volunteer experience including potential challenges volunteers may face
- Self-motivated and used to managing multiple priorities to meet deadlines
- Collaborative team member with excellent verbal and written communication skills
- Strong digital literacy, including ability to work on Google Workspace and Office 365
- Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset
Whilst not essential, we welcome applications from people with the following skills
12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
13. Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.
The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.
We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org
The client requests no contact from agencies or media sales.
We are looking for a highly organised, detail oriented and dynamic Project Manager for Assurance & Improvement. In this role you will plan, coordinate, and support delivery of national audit, assurance, and continual improvement activity. Using effective project management, you will ensure that audits, quality assurance, non-conformance actions, and improvement plans are tracked, reported, and delivered to agreed standards and timescales.
This is a part-time role (20 hours per week), home based, with proposed working hours of 10am-2pm Monday-Friday. These hours are subject to negotiation with the successful candidate; working Monday - Friday is a requirement of the role.
This role is a new opportunity to work as part of Victim Support's Quality & Compliance team, supporting the team to oversee and improve the quality of Victim services across England & Wales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Project Manager for Quality & Compliance, you will provide support across the team's functions, including audit and compliance data reporting, and will lead on driving continual improvement projects.
Key Responsibilities
- Audit Support - Provide project management support for the delivery of internal audits and associated audit improvement plans.
- Non-Conformance - Produce data and management information relating to areas of non-conformance, and lead national projects aimed at improving compliance
- Quality Assurance and Case Review - Conduct dip sampling, quality assurance activity, and case reviews to test compliance against standards.
- Continuous improvement - Proactively drive continual improvement activity and provide project management support for improvement initiatives
- Process Improvement - Improve the efficiency and effectiveness of processes and procedures by identifying areas for improvement
- Stakeholder Engagement - Engage effectively with stakeholders to deliver key improvement projects and strengthen compliance.
- Administrative Support - Provide comprehensive administrative support to Quality & Compliance meetings.
- Team Support - Develop cross-functional knowledge across the department and provide cover for the Quality & Compliance Team during periods of absence.
About You
Ideally, you will hold a relevant professional qualification in project management, continual improvement or audit, and have knowledge & understand of project management, audit principles & quality assurance.
You will need:
- Project Management - Proven experience of managing and delivering projects to the defined outcomes within quality, time and cost limits.
- Organisation Skills - Highly organised and flexible with the ability to manage complex work streams on an ongoing basis to achieve high quality results.
- IT & Data Skills - Strong analytical skills with high proficiency in Microsoft Office (particularly Excel) and an ability to interpret, analyse and present complex information and quality & performance data
- Stakeholder Engagement - Experience of working collaboratively with leaders, managers and staff at all levels to influence change.
- Collaborative Working - Ability to work effectively with colleagues across the organisation, drawing on skills and support to ensure delivery against deadlines and targets.
- Communication - Excellent attention to detail and strong written communication skills, including the ability to produce clear summaries and project overviews.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation, and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Grandmentors Project Coordinator
Reference Number: V568
Location: Wolverhampton (Home-based with local travel)
Contract Type: Full-Time, Permanent
Hours: 35
Salary: £25,625
DBS/PVG: Enhanced
Job Family: 3
Line Manager: Senior Project Manager
Closing date: 14th June 2026
Interview: W/C 15th June 2026
Anticipated start date: 4 weeks after job offer acceptance
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
Grandmentors Wolverhampton is a well-established and successful project that has been connecting mature volunteers with care experienced young people since 2019. As Project Coordinator, you will lead the core programme while heading up our brand new ‘Through the Gates’ pilot, which provides vital support for young people transitioning from custody back into the community. Your role is to foster high impact mentoring relationships while ensuring clear professional boundaries are maintained, complementing the work of our statutory partners in the Local Authority.
Key Responsibilities:
· Project Coordination: Lead the day-to-day delivery of Grandmentors in Wolverhampton, ensuring the project meets match targets for both the core service and the new pilot.
· Volunteer Leadership: Recruit, train, and supervise a dedicated team of mentors, ensuring they feel supported and understand how their role fits alongside other professional services.
· Boundary Management: Act as the key link to statutory leads, such as Social Workers or Personal Advisors, ensuring support remains mentor-led and escalating any professional concerns appropriately.
· Partnership Working: Build and maintain strong, professional relationships with the Local Authority and other relevant partners.
· Safety & Compliance: Oversee risk assessments and strictly follow safeguarding procedures to ensure the safety of our volunteers and the young people we support.
· Impact Reporting: Use our CRM system to track progress and collate data for annual reports and meetings that demonstrate the project’s impact to our stakeholders.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help
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