Volunteer support manager jobs in london, greater london
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Role: Healthcare Partnerships Lead
Hours: 22.5hr hrs per week, (3 days)
Location: Homebased within the UK with a requirement to travel and support in person events, conferences and meetings
Reporting to: Director of Programmes and Partnerships
Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager
Salary: £38,000 per annum (FTE)
Essential: Access to own car and full clean driving licence
About The Role
Do you have experience in working collaboratively, establishing meaningful partnerships within the healthcare sector and are looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
We’re looking for an experienced Healthcare Partnerships Lead to continue to steer the delivery of our Healthcare Engagement Strategy and build upon our Program expertise. With a strong focus on reducing health inequalities, you’ll lead, develop and deliver activities that meet our strategic ambition to ensure that as many people as possible understand that there is hope after an MS diagnosis.
We need to engage with healthcare professionals as, for many people with MS, this group are the first people they seek credible information from and will potentially have a life-long relationship with, given the incurable nature of the condition.
About Us
Overcoming MS is the world’s leading multiple sclerosis healthy lifestyle charity established in 2012. We are unique in our whole person approach and practical evidence-based focus upon self-management of MS, formulated as a holistic program. At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing.
Although there is currently no cure for MS, we help people with MS to live well by making informed lifestyle choices. They have clear, practical actions to take, by following an evidence-based self-management program. This program uses substantial scientific evidence of how holistic self-care, alongside medical therapies, benefits people’s physical and mental health. Knowing people can change their risk of deterioration through lifestyle choices gives hope to us all.
Our vision is that people with MS feels empowered to take control of their health, are making informed lifestyle choices and living a full and healthy life.
Overcoming MS Strategy
Our strategy for 2024 to 2026 establishes five key objectives:
Raise awareness within the global MS community of the importance of healthy lifestyle and the Overcoming MS Program.
Deliver world class information, tools and support to the Overcoming MS community, empowering them with the confidence and knowledge to follow, understand and share the Program, wherever they start.
Build the authority of Overcoming MS through developing team expertise, communicating the existing evidence base, building new evidence, and through influencing and working in partnerships.
Grow a collaborative, knowledgeable, passionate and sustainable team of staff, facilitators and volunteers.
Develop financial growth and independence through reducing our cost base, increasing fundraising via diversified activity, and generating income through other sources.
Job Description
The Healthcare Partnerships Lead will be responsible for the delivery of our Healthcare Engagement Strategy, through the development and delivery of projects and activities which embrace collaboration, raise the profile and credibility of both the Overcoming MS charity and Program, and extend supported self- management of MS within the health and social sector. We want to be the go-to charity for lifestyle and living well with MS and to demonstrate the added value we bring through education, resources, community and partnership working.
The past 12 months have seen the laying of a strong foundation for both increasing credibility and collaboration. This has included identifying barriers to supporting self-management in MS, developing education, piloting projects and resources to overcome some of those barriers in partnership with healthcare professionals. Honing datasets and presenting these meaningfully, has added credibility and demonstrated value. We want to see that foundation built on further, and shared more widely, taken forward by the new Healthcare Partnerships Lead.
Key Responsibilities
· The successful delivery of the Healthcare Engagement Strategy, identifying and prioritising engagement with our key audiences and stakeholders.
· Working closely with both our Medical Advisor, Information and Research Manager (new role) and with the existing HCP Advisory Group and wider engaged healthcare partners, to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors. Around information sharing, service design, and understanding of the role of lifestyle in holistic management of MS.
· Identifying and attending key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness of how the charity and Overcoming MS Program, benefits people with MS and maximise opportunities for signposting.
· Building frameworks for data gathering and evaluation to effectively review benefit of collaborative interventions and report outcomes widely and meaningfully, in partnership with the Information and Research Manager.
· Maintaining understanding of policy and priorities of healthcare agencies to ensure mutual or aligned priorities from both, in addition to people living with MS, are all factors taken into consideration when developing plans and pathways.
· Identifying opportunities for collaboration and partnership working through engagement with HCP professionals and organisations.
· Lead on healthcare education through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.
· Providing clear, responsive and consistent educational content around the importance of lifestyle choices and behaviours to healthcare professionals based on the current evidence-base and the Overcoming MS Program, working closely with the Information & Research Manager to ensure up-to-date and validated content.
Other Responsibilities
· Creating meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.
· Mapping local assets and services to target and test appropriate resources and support to MS clinics, to help HCPs share information and support their patients to self-manage, tracking success.
· Empowering people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.
· Engaging new HCP audiences, reducing barriers and perceptions of lifestyle modification in the treatment of MS.
· Leading on the delivery, monitoring and evaluation of key programmes, considering key insight, collecting and analysing data to measure impact against project and charity targets.
· Supporting the delivery of key products, services and events both in person and online that reach multiple audiences and budgeting accordingly.
· Identifying opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.
· Raising our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.
· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.
About you
Education or experience in a related field e.g. healthcare management, public health, you’ll have a strong understanding of the NHS, Public Health and the UK health care policy landscape. Knowledge of the global health care landscape would be an advantage but not essential.
You’ll have previous experience as a senior healthcare lead or similar role for example within the NHS or similar medical field or will have experience leading community or public health related engagement programmes.
With excellent communication, presentation and influencing skills, including working with stakeholders at very senior and professional levels, you’ll have strategic analytical skills, able to frame problems and solutions in a logical fashion and demonstrate a high degree of empathy and compassion for health-related issues.
You’ll have intellectual flexibility, able to embrace and deal with ambiguity, complexity and to be open to creativity in leading and bringing about effective change.
You are comfortable working remotely and attending events during evenings and weekends, with a full UK driving licence and access to a car.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by midnight on Sunday 8th June.
In your covering letter, please let us know:
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Your motivation for applying for the role
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Why you feel your skills are suitable for the role
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Your notice period
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Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
First stage interviews will be held online on Tuesday 17th June.
Second stage interviews will be held online on Friday 20th June.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
We're here for everyone with MS who wants to take control of their health and wellbeing.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learn English at Home (LEAH) is seeking a proactive, detail-oriented, and driven individual to support our fundraising efforts and help us grow our impact. If you're passionate about social justice and want to be part of a small, values-led charity working to break down language barriers for sanctuary seekers, this could be the role for you.
We’re looking for someone with a strong background in fundraising—particularly trusts and foundations—who is a compelling writer and an excellent relationship builder. You’ll be joining at an exciting time as we expand our services. You’ll work closely with the Fundraising Manager and wider leadership team to research opportunities, write persuasive proposals, and cultivate funder relationships to help secure long-term income for our work.
You’ll need to be highly organised, self-motivated, and comfortable working both independently and collaboratively. Strong communication skills and a flair for turning data and impact stories into engaging funding applications are essential. Experience with CRM systems and understanding budgets will also be important.
This is a part-time, permanent role (2 days/14 hours per week) with hybrid and flexible working. You'll be based at either our Kingston or Mitcham office.
Desirable: Lived experience as a speaker of English as a second language or knowledge of the UK migration system, interest in digital fundraising, or previous work with volunteers.
The client requests no contact from agencies or media sales.
Salary: £46,000
Contract type: Permanent
Location: UK (minimum 2 days a week in our London office for a full time role)
Work pattern: Full-time (flexible options including part time considered)
Reporting to: Chief Impact Officer
Deadline: Midnight Friday 30th May
Please send anonymised CV and cover letter, ensuring any identifiable information—such as your name, phone number, email address, photos, or other personal details—is removed.
Your covering letter should outline:
● Your motivations for applying to Mission 44
● How this role fits into your career plans
● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
About the Role
In this newly created role, you will help us achieve maximum impact on a global scale. This role will help us on our journey to become a highly transparent, accountable and progressive foundation. You will focus on:
● Making improvements to our grantmaking by reflecting on our progress so far and ensuring equity is embedded at all stages of the grantmaking cycle
● Developing and delivering our Funder Plus offer, ensuring Mission 44 offers more than just financial benefits to our partners
● Improving how we collect and use our impact data, helping us to build a culture of learning and are able to evidence the change we’re making as a global foundation
We’re looking for someone who is continuously learning and striving to make things better; a proactive and creative problem-solver; someone who enjoys bringing new ideas to life through detailed planning and an ability to create simple systems and processes for others to follow. We hope you’ll join us and become a part of our dedicated team, where you can utilize your expertise to drive meaningful impact in the philanthropic world.
Roles and Responsibilities
Grant Operations (55%)
- Lead on the implementation of a recent grantmaking review, conducted by the Impact Team, including revision of key grant templates and processes: due diligence, proposal development, assessment rubric, recommendation reports, reporting, partner surveys and grant exit.
- Lead on the summary of progress towards our grantmaking KPIs, providing detailed reports and recommendations for the SLT, Impact Committee and Trustees on a quarterly basis.
- Lead on the management and development of our Impact Committee, a formal governance body overseeing our grantmaking and impact, comprising 4 Youth Advisory Board members and 4 Trustees.
- Ensure that the Youth Advisory Board has sufficient opportunity to feed into (and shape) activities of the impact team, by collaborating with the Senior Youth Participation Manager
- Support the development and implementation of our new CRM system, ensuring data is captured by Partnership Managers and kept up to date.
- Support the Impact team to identify potential grant applicants by researching organisations in fields and geographies of interest to Mission 44, networking and attending relevant events
- Support Partnership Managers as they lead the day-to-day grant assessment and relationship management with our partners. Support the Impact team to maintain relationships and regular communication with our grantees, including site visits and attendance at partners’ events.
Funder Plus (20%)
- Work with the Impact Team to implement (and continually improve) our Funder Plus programme, ready for delivery in 2026/27 - with input and consultation from a range of internal and external stakeholders
- Meanwhile in 2025/26, support the Partnership Managers in their aim to provide additional support beyond financial grants which help our grantees to build their capacity, leadership potential and resilience - this is likely to involve regular communication with the fundraising team and liaison with our major corporate partners
Research, Learning and Evaluation (15%)
- Lead on the data collection and impact reporting processes which have been developed to capture learning, evidence and impact data from our programmatic work.
- Support our partnership managers to use the data collection and impact reporting processes, ensuring we’re able to collect and analyse key impact data on a regular basis
- Work with our Head of Strategy and Learning and colleagues in the Impact team to help us clearly and confidently articulate the difference we’re making as a foundation.
- Identify opportunities to improve the systems and processes we use to generate appropriate impact data, research, case studies and evidence of our impact
- Identify opportunities to collate and share learning across the Mission 44 team, to influence and inform our future grant-making and organisational strategy
- Build and maintain strong relationships with a range of peer grantmakers, charities, and other external stakeholders within the philanthropic sector, identifying opportunities for Mission 44 to share our learning externally, where appropriate.
Fundraising and Communications (10%)
- Support fundraising efforts by providing data and case studies to include in fundraising proposals and grant reports
- Support engagement between our partners and our donors, by facilitating the delivery of skills-based volunteering activities
About You
Skills and experience
Essential
- Experience of working with a grantmaking organisation, as a researcher and/or grant-maker
- Experience developing new/improved grantmaking systems and processes, and supporting the successful implementation of these processes within your organisation
- Strong project management skills
- Experience of using grant management and/or database systems eg Salesforce or other CRM systems
- Experience of managing complex partnerships or contracts
- Proven experience of building and maintaining relationships with a range of internal and external stakeholders
- Proven experience of analysing information to inform your judgement
- Excellent written and verbal communication skills
- Excellent time management skills with the ability to manage multiple projects with competing deadlines
Desirable
- Experience working in the non-profit, education, youth employment or youth sector
- Experience working outside of the UK, in the one or more of Mission 44’s geographies: US, Brazil and Italy
- Understanding of participatory grantmaking models and approaches
Personal Qualities
- Passionate about supporting and empowering young people to thrive and succeed
- Flexible and creative; a strategic mind and a proactive self-starter
- Humility, tact, maturity, and a strong personal commitment to learning and improvement
- Possesses cultural sensitivity to work respectfully and effectively in different settings
- Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
- Ability to work independently as part of a global team and being self-motivated
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and access to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
The client requests no contact from agencies or media sales.
Thank you for your interest in the HR Coordinator role at Kings College Students' Union.
ROLE SPECIFIC RESPONSIBILITIES
· To be the first point of contact for general HR and recruitment queries.
· Be responsible for the administration of all key HR processes, including maintaining HR records; starters, leavers and contract changes; induction; types of leave and payroll processes; and recruitment.
· Provide routine advice to colleagues and managers on key policies and procedures, such as absence and annual leave, recruitment, probation, and payroll.
· To assist in developing and implementing process improvements for our people processes, ensuring that we continually seek to work in the most effective and efficient way possible.
· To maintain the HR Hub (our HR intranet page) to ensure that information is up to date and our people are able to easily access the information they need.
· To assist in the production of key reports relating to our KPls, diversity and workforce monitoring, including absence and turnover data.
· To coordinate and provide reports from exit interview and recruitment data.
· To work closely with our outsourced payroll bureau to ensure our payroll routines are followed and that we pay our people accurately and on time, whilst meeting HMRC and contractual regulations.
· To administer the recruitment process using our Applicant Tracking System (ATS), guiding hiring managers on process and best practice whilst ensuring that we recruit in a way which is inclusive and in line with our values.
· To ensure accurate employee records are maintained and stored safely, including HR, absence and training records.
· To assist with the coordination of training and events for our colleagues and line managers, including induction sessions, all staff meetings and development days.
· To support the development and delivery of the people strategy, ensuring that we support, develop and lead our people to fulfil their potential and deliver for our student members.
· To take notes at meetings, including formal staff processes and other meetings as required.
· To work within the parameters of KCLSU policies and external policy frameworks for example, GDPR and Right to Work compliance.
· To work closely and collaboratively with colleagues at all levels, from all teams across the organisation.
· To provide advice and guidance to our colleagues and managers on the processes and systems we use - including our HRIS, Payroll and Applicant Tracking System (ATS).
· To provide technical systems support to colleagues - including optimising our systems to ensure they work for us and troubleshooting when necessary.
Please read more about this vacancy by checking our KCLSU Recruitment Pack and JD document.
Application Process:
Please complete an application form and an equal opportunities monitoring form and email directly to our HR email.
Kindly DO NOT send CVs as these will not be considered &DO NOT submit your applications in PDF formats
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility:
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU at your onboarding stage.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
- Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
The Role:
As a member of the Work Experience team, you will play a key role in facilitating meaningful work experience placements for young people in Tower Hamlets. In this role, you'll work closely with local employers in Tower Hamlets and the City of London to support them in delivering engaging placements.
Responsibilities will include actively recruiting and onboarding new employers through phone calls, online meetings and carrying out on-site health and safety checks. In addition, you’ll support the Work Experience Manager in delivering school-based sessions, such as assemblies and Q&A drop-ins, to help prepare young people for their placements. You’ll also assist in coordinating placements at The Switch by creating schedules and supporting young people with their tasks. During delivery weeks, the team is responsible for providing responsive support to employers and schools. In case of any issues, you may be required to work from the office five days per week during these periods.
Details:
· The role sits in the Work Experience team and reports to Work Experience Manager
· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays
· Working from home (WFH) is typically 2 to 3 days a week, except on delivery weeks where you may be required to be in the office 5 days per week
· Flexibility may be required to cover meetings or deliver events outside of these hours and WFH days
· Start date end of June/early July 2025
What we offer you:
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25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure
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Health cash-back package, including discounts on gym memberships and retail
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Hybrid working
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Pension
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Learning and Development opportunities including Learning at Work Week activities
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Volunteering days to spend on an activity close to your own heart.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Health and Safety Manager
(UK Wide)
£36,629 per annum (pro rata for part time hours)
(Ref: 01REC)
Part time 30 hours per week – happy to discuss flexible working
Base: Hybrid with the flexibility to work from your nearest Sustrans Hub
About the role
As our Health & Safety Manager, you will handle the development, implementation, and ongoing management of our Health & Safety systems. You will act as the organisation’s competent person, providing expert advice and guidance, ensuring compliance with the Health & Safety at Work Act 1974 and related legislation.
You will monitor changes in legislation and industry best practices to drive continuous improvement. This includes regularly reviewing and updating Health & Safety policies, procedures, and risk assessments. You will offer practical, accessible advice to colleagues and support them in embedding safe working practices into their day-to-day activities.
In addition, you will develop and deliver mandatory training programmes, as well as tailored sessions to meet emerging needs. You will manage all incident reporting processes, including RIDDOR notifications to the Health & Safety Executive (HSE), and ensure thorough follow-up. You will also produce regular reports and briefings for senior leadership and Trustees to keep them informed of key issues, trends, and compliance levels.
This role will require travel and work at locations as necessary on behalf of Sustrans.
About you
You should hold a NEBOSH qualification or another recognised Health & Safety certification, with proven experience in managing a system for Health & Safety within an organisation. A strong understanding of Health & Safety legislation and supporting regulations is essential, along with specific knowledge of Health & Safety considerations within the construction sector.
You will be confident in managing Health & Safety incidents, responding calmly and effectively to ensure appropriate actions are taken, and escalating to senior colleagues when necessary. Strong decision-making skills are essential, along with the ability to work independently and collaboratively.
Excellent analytical and report writing abilities are required, as well as the confidence to present information clearly and effectively to a range of audiences, both in person and virtually.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 25 May 2025.
- Interviews will take place via MS Teams during the week commencing 09 June 2025.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Strategic and Operational Leadership
- Set a positive leadership culture aligned with SCT’s ethos, values and mission.
- Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets.
- Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation.
- Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.
- Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work.
- Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence.
Service Development
- Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’).
- Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice.
- Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions.
- Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing.
- Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.
Housing and Recovery Support
- Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital.
- Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery.
Staff Leadership and Management
- Provide strategic leadership for a multi-disciplinary service delivery team.
- Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered.
- Promote a culture of inclusion, collaboration and high performance.
- Set clear expectations, targets, and accountability frameworks to deliver impact.
Person Specification
Essential Skills and Experience
- Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services.
- Significant experience delivering homelessness, housing, addiction recovery or therapeutic services.
- Expertise in delivering services that work with people with lived experience of social exclusion.
- Strong understanding of safeguarding, risk management and trauma-informed practice.
- Skilled in managing budgets, contracts and KPIs within charitable or commissioned services.
- Skilled in using In-Form or similar CRM system.
- Highly effective communicator with excellent negotiation and interpersonal skills.
Desirable
- Experience working in a values-led organisation or charity supporting marginalised groups.
- Knowledge of Housing First and Recovery Capital models.
- Understanding of social enterprise and peer-led service models.
To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Would you like to make a positive difference to the lives of survivors of torture? Do you have experience of coordinating clinical services delivery to marginalised groups in a community setting?
We have an exciting opportunity for a Clinical Team Manager to work with an innovative and friendly multidisciplinary team at our purpose built London Centre and gardens. You will manage and coordinate a team of highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence.
You will report to the Head of Clinical Services, London and operate as an integral part of the London Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our four year strategy, and work together to increase the number of clients who can access our services. It is based in a centre specifically designed to be a safe and welcoming environment for survivors and includes gardens and growing facilities.
About the role
This is a wide-ranging position, and your key areas of responsibility will include:
- To manage a multi-disciplinary team, including paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists. This role may also include providing remote clinical supervision to clinicians in our other regional centres (North West England and Scotland).
- To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture.
- Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit based services.
- To formulate and negotiate psychological treatment and management plans for referred clients and to provide psychological treatment for a small caseload, using a range of specialist psychological interventions appropriate to the service in line with the new clinical model "Pathways" (drawing on a range of evidence-based models for the presenting problems of the clients).
- Being an effective role model and leader to encourage, develop and enhance skills of others.
About you
This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters.
To be considered for this role you must be a Psychologist registered with HCPC and have qualified with a doctorate or equivalent in either clinical or counselling psychology. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution.
We also offer access to additional therapy training including NET and EMDR, access to high quality clinical supervision and an opportunity to hold a small case load alongside your management practice.
You will also have the opportunity to closely with the Head of Clinical Services and to attend a range of forums and working groups to support the clinical development of Freedom from Torture.
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £59,937 - £69,527 per annum.
To view the Job Description and Person Specification, please click visit our website.
To be considered for this role it is mandatory that at the point of application you must provide a CV and a cover letter addressing the job description and person specification. You must also provide proof of your professional accreditation status relevant to the role.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Exciting challenges. Collective goals. One clear purpose.
Regional Manager (South of England)
£58,000 - £68,000 + company car plus
Reports to: National Retail Performance Manager
Directorate: Marketing, Fundraising & Engagement (Trading)
Contract: 16 month fixed term contract
Hours: Full time 35 hours per week
Location: Home-based - Extensive Travel Required throughout the South Including London, Kent, Surrey, Cornwall, Devon, Somerset
Closing date: 25 May 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Interview date: 2 and 3 of June 2025 at our offices in Stratford
At Cancer Research UK, we exist to beat cancer.
Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our Retail Operations team as Regional Manager for the South of England. Ready to make a difference?
We're looking for an inspiring Regional Manager (Known internally as Divisional Business Manager) to play a leading role as part of the Senior Leadership Team contributing to and influencing decision making beyond the division and Trading. You will successfully develop the CRUK retail business both strategically and operationally in order to achieve income and profit targets, delivering through the Divisional Management team. You will drive performance against multiple income streams including fundraising, and will achieve this by influencing and motivating 8/9 Area Managers looking after 170+ shops with a field-based infrastructure of approx. 600 employees and 3,500 retail volunteers.
In return for doing an amazing job you will be rewarded with a competitive salary, company car and multiple other benefits including access to discounts to many high street brands and leisure experiences, a flexible working culture, strong staff networks and an amazing learning and development hub where you can gain qualifications and enhance your skills and learn new ones.
Please note applicants will need to live within the catchment area of the South
What will I be doing?
Making key decisions that influence the commercial performance of the division
Working with both internal business partners and external partners to increase division performance
Ensuring retail operational objectives are delivered to the highest standard
Developing and delivering budgets
Monitoring and evaluating area and divisional performance against key performance indicators
Developing divisional stock management strategy to maximise income, operating efficiencies and maintain statutory H&S standards.
Driving a culture that embraces change, open communication, ambition, innovation, future-thinking and outward looking.
To monitor talent, drive high performance of the divisional team
What are we looking for?
An experienced leader who has managed geographically diverse teams and has excellent commercial acumen
Significant experience of managing budgets
Can demonstrate positive performance results
Experience of working in a large and complex organisation
Experience in commercial or charity retail with an understanding of management of multi-site retail shops at a national or regional level
Experience of initiating and implementing change, receptive to new ideas and able to participate fully in developing business plans and strategy
Full drivers license
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Role Summary:
This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.
Key Responsibilities and Duties:
- Oversee day-to-day accounting and financial controls
- Prepare monthly management accounts, reports, and financial statements
- Responsible for development of management reporting
- Meeting regularly with budget holders to review financial performance and outstanding commitments.
- Manage payroll, tax returns, and financial reporting for funders
- Support the Business and Finance Director in preparing annual budgets and forecasts.
- Support the Business and Finance Director with the annual audit process
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join a Stroke Recovery Service based in East Kent.
Position: S11278 Stroke Support Coordinator
Location: Home based, Thanet, East Kent, however, regular travel will be required as part of this role within the service area (may include other travel in London and nationally to include team meetings or other work-related meetings).
Salary: circa £16,461 per annum
Hours: 21 hours per week
Contract: Permanent. Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 1 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 9 June 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Service Delivery Coach, the Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Support clients to make informed lifestyle changes which will help them to prevent further strokes
- Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
About You
You will have:
- Excellent IT skills and demonstrate a flexible approach to your role.
- A caring profession ideally with experience of supporting people with disabilities.
- Setting up and running virtual groups.
This role is home based, but extensive travel is required across the local area and occasionally further afield. The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Prospectus is working with a food poverty charity who have a passionate team on a mission to tackle food insecurity with compassion, innovation, and community power. In just a few short years, they have grown from a place-based initiative to a highly respected, volunteer-led charity supporting 33 food banks across north London and Hertfordshire, delivering over £5 million worth of essential goods to people in crisis. This charity's distinctive model, rooted in targeted procurement, relevant needs-based support, and a vast network of 400 active volunteers, has positioned them as a primary resource for grass roots charities in London.
With ambitious plans for growth, they are now seeking a Senior Corporate Partnerships Manager to elevate their fundraising to the next level.
Permanent
Full time or part time
North London / Hybrid
Flexible working opportunities available
£50,000
The Senior Corporate Partnerships Manager will shape and lead the charity's corporate fundraising strategy at an exciting stage in the charity's development. Reporting directly to the CEO, you will secure and grow a diverse portfolio of corporate partnerships, cultivating both long-term strategic relationships and dynamic new business opportunities. From pitching for annual programmes to securing campaign sponsorships, you'll drive engagement through tailored propositions that align business goals with the charity's powerful impact.
The ideal candidate will be an experienced corporate fundraiser with a proven track record of securing and growing five and six-figure partnerships. You will be a compelling communicator and creative thinker, with the ability to pitch bespoke, mission-aligned proposals. Above all, you will be energised by the chance to take lead for this evolving income stream and be part of a movement that believes no one should go hungry.
We will be considering applications on a rolling basis so please apply as soon as possible.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at .
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
We are excited to be recruiting two part-time Wellbeing Support Workers to join the Support and Connect Team, in partnership with the NHS Core Team within the North London Foundation Trust.
About Likewise
Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing marginalisation and social exclusion.
We exist to create compassionate, human-centred relationships and spaces where people feel valued, accepted, and connected. We support often isolated, marginalised or excluded people by building authentic relationships and community together. Through these connections and our partnerships, we nurture wellbeing and inspire systemic change toward a more human, empathetic, and inclusive health and social care system.
About Support and Connect
The Support and Connect service is delivered in partnership with MIND in Camden, within the NHS Core Team. We provide members of our local community with short-term, holistic and person-centred support, which is meaningful and steered by them. We aim to work flexibly with, and alongside clients in the service to support their needs and wellbeing.
Support and Connect is a short-term service, offering up to 10-12 sessions of emotional, social and/or practical support. You would be expected to meet with clients either at Likewise, in one of our partner offices across Camden or within the community spaces across the borough.
About You
As a Wellbeing Support Worker, you must first and foremost be a learner and a leader: Learner: we need individuals who are committed to their own learning, growth and development. People who can sit with the discomfort of being outside their comfort zone, are ready to engage in the diverse experiences of our work and are prepared to tap into their vulnerability.
Leader: we need leaders who take responsibility for finding the potential in themselves and others, and who have the courage, commitment and care to develop that potential.
We’re looking for people with:
- A deep sense of commitment to your own personal and professional growth
- A good understanding of, and openness to working within Likewise’s values
- Clear and consistent communication, including deep and active listening skills
- Emotional and relational intelligence – willingness to reflect on and share authentically how your emotions are impacting your work
- Empathy, warmth and proactivity in building and navigating complex relationships
- Ability to work with challenging situations skilfully and actively seek support when needed
- Good enough professional skills – organisation, time-management, reliability, self-management and capacity for lone working
- Understanding of the principles of equity, diversity and inclusion and fostering this in the work
How to apply
To find out more and apply for this role, please see the information pack on our website linked below. Applications for these roles will close on the 26th of May 2025 at 9am.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a passionate, close knit team (soon to be 15 strong across the Foundation) at an exciting time of growth and ambition.
We're embarking on a new journey into fundraising—an area we haven’t formally explored in over 15 years. Encouraging early conversations suggest strong potential to secure five/six figure grants from multiple sources. These initial successes will play a vital role in laying the groundwork for larger scale, long term fundraising initiatives that support our ambitious vision.
Job Title: Fundraising Manager - Grants & Trusts
Reporting to: Foundation Manager (CEO)
Line management of: none at present possibly in future
About Us:
For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage. The Foundation cares for an internationally significant collection celebrating the history of print, graphic design, and typography.
Our Grade II listed Victorian building also features the 130-seat Bridewell Theatre, a hands-on print workshop, and event spaces for hire. We offer a dynamic programme of workshops, events, and exhibitions, currently attracting around 42,000 visitors annually.
We are in an exciting period of organisational development, working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer, and bring them to a wider, diverse audience.
Job Purpose:
The Fundraising Manager (Grants & Trusts) will be responsible for developing and implementing a successful fundraising strategy focused on trusts, foundations, and statutory grants. They will identify new funding opportunities, build relationships with funders, and write compelling applications that align with St Bride Foundation’s mission and strategic priorities.
This role is crucial in securing core funding, project-specific grants, and capital funding, enabling us to expand our heritage, learning, and community engagement programmes.
This role will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century.
Key Responsibilities:
1. Grant & Trust Fundraising
- Develop and implement a revenue and capital fundraising strategy, identifying compelling propositions and packages, and setting and securing agreed targets.
- Research and identify trusts, foundations, and grant opportunities aligned with our mission.
- Develop and manage a pipeline of funding prospects, ensuring a strategic and proactive approach to fundraising.
- Write and submit high-quality, compelling funding applications for core, project, and capital funding.
- Track and meet application deadlines, ensuring compliance with funder requirements.
- Work with the Board of Trustees to establish and manage a Fundraising Committee.
2. Relationship Management & Stewardship
- Build and maintain strong relationships with grant funders, trustees, and key stakeholders.
- Prepare engaging impact reports, updates, and presentations for funders.
- Ensure timely and effective stewardship and recognition of funders, increasing long-term support.
- Building internal relationships to developing an understanding of the work/projects and funding needs.
3. Strategy & Income Growth
- Develop and implement a trusts and grants fundraising strategy, setting targets and KPIs to maximise income.
- Work as part of the Senior Management Team to align funding applications with strategic priorities.
- Identify opportunities for multi-year funding and partnerships that provide sustainable income.
4. Compliance & Reporting
- Prepare regular reports on fundraising activities, including progress towards goals, donor acquisition, and retention rates.
- Ensure all grants and funding received are managed effectively, with clear budgeting and financial reporting.
- Maintain up-to-date records of applications, funding received, and reporting deadlines.
- Work collaboratively with the Senior Management team to ensure effective grant delivery and reporting.
Essential Qualifications & Experience:
- Several years of proven experience in trusts and grants fundraising, with a track record of securing funding from foundations, trusts, and statutory bodies.
- Strong research and prospecting skills, identifying the right funders for key projects.
- Excellent writing and communication skills, able to create compelling grant applications and reports.
- Experience in relationship management, with the ability to engage funders and maintain long-term partnerships.
- Ability to manage multiple applications and deadlines simultaneously.
- Strong understanding of budgeting and financial reporting for grant-funded projects.
- Knowledge of the charity sector and fundraising best practices.
- Self-motivated, with the ability to work independently and as part of a small team.
Desirable Qualifications & Experience:
- Experience securing capital or heritage funding (e.g., National Lottery Heritage Fund).
- Knowledge of arts, culture, or heritage funding streams.
- Experience implementing and managing a fundraising database.
- Understanding of fundraising regulations and best practices.
- Experience in charity marketing and communications.
- Knowledge of the local community, including networks and organisations.
Organisational Values & Expectations:
- Promote and uphold St Bride Foundation’s commitment to cultural preservation, lifelong learning, and community engagement.
- Work collaboratively with colleagues, volunteers, and external partners to support the Foundation’s charitable objectives.
- Uphold ethical standards and best practices in charity governance and operations.
Health & Safety Responsibilities:
- Ensure compliance with all relevant Health & Safety policies and charitable sector guidelines.
- Promote a safe and inclusive environment for colleagues, volunteers, and visitors.
Terms & Conditions:
Working Hours: 4 or 5 days a week (28/ 35 hours a week, excluding 1 hour lunch per day) 1 or 0.8 FTE
Salary Banding: (Band 2 - £46 -55k pa) 4 days Pro rata salary for 0.8 FTE = £36,800 - £44,000 pa
The client requests no contact from agencies or media sales.
We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.
£28,808.00 per annum, working 40 hours per week.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The role involves working with clients with complex needs in a rota system that includes early, late sleep in, weekend and bank holidays
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
For the full list, please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
- Experience in working with people with Learning Disabilities and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.