Volunteer support manager jobs
Join us to help shaping Samaritans to be fit for the future.
We’re looking for a passionate leader to join our team to drive the development and implementation of our strategic workforce plan and organisational design across our staff and volunteer teams.
Contract
- £50,000-£55,000 per annum plus benefits
- Full time (35hrs per week)
- Fixed Term Contract (24 months)
- Hybrid working with link to Ewell office
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Develop and lead a comprehensive workforce plan for staff and volunteers.
- Align workforce planning with organisational strategy to reduce skills gaps and improve efficiency.
- Collaborate with senior leaders and cross-functional teams to integrate strategic and operational plans.
- Bring external insights and trends to inform future-focused workforce decisions.
- Use data and analytics to support scenario modelling and strategic decision-making.
What you’ll bring
- CIPD Level 7 or equivalent experience.
- Proven experience in strategic workforce planning and organisational design in complex settings.
- Background in the charity or not-for-profit sector.
- Strong relationship-building, consulting, and facilitation skills.
- Solid understanding of UK employment law.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Friday 21 November
Interviews: w/c 1 December
The client requests no contact from agencies or media sales.
About the role
You will be part of the regional office team, managing a group of casework administrators. The team provides specialist administrative support and act as a single point of contact to SSAFA branch-based volunteers ensuring that SSAFA beneficiaries receive consistent, timely, and high-quality service. The RCM role will involve developing and maintaining collaborative working relationships with volunteers, including branch-based casework managers. Additionally, the RCM will occasionally assist the Regional Casework Co-ordinators with call handling, signposting, and triaging initial client enquiries.
To help you establish yourself in this post you will receive excellent training and induction to SSAFA. You will influence the processes and procedures within the regional office as it develops, working closely with a dedicated team under the guidance of the Regional Manager.
Whilst the post is homebased, to be eligible for this role you are required to live in the North West region consisting of Cheshire, Cumbria, Greater Manchester, Isle of Man, Lancashire and Merseyside. You will occasionally be required to travel within the North West Region or to other locations.
About the team
The regional office is a “virtual” office and supports the six SSAFA branches in the North West of England region, as the branch-based volunteers deliver casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include 5 Casework Administrators and a Regional Manager. All team members are home based, residing in the region.
About you
To excel in this role, you should have a solid educational background and experience in managing employees, as well as overseeing and reporting on service delivery. You should have a proven ability to build and maintain relationships with stakeholders, achieving results through negotiation and influence. Previous experience of working with volunteers would be advantageous. You will have used Microsoft Office 365 to a high standard and be capable of learning a computerised case management system quickly. Additionally, you should be skilled with numerical data.
The successful candidate will be capable of planning and managing their own workload, with minimal supervision and have considerable experience of managing accounts.
It would be desirable to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across the North West Region would be beneficial. Commitment to SSAFA’s values including equality, diversity and inclusion is essential.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
If you have any queries or would like to speak to someone about this role, please contact Hilary Rosenthal, Regional Manager for Casework and Community Engagement, The North of England Region for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: 16 November 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 24 November 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Join Samaritans as our new Data Protection Manager and play a vital role in ensuring data protection compliance across the organisation.
As our Data Protection Manager, you’ll be the go-to expert for all things data protection. You’ll lead our compliance efforts, advise teams across the organisation, and ensure we meet our legal obligations with confidence and care.
Reporting to the Head of Governance, Risk & Compliance, you’ll work collaboratively with colleagues, volunteers, and external stakeholders to embed best practice and foster a culture of privacy and accountability.
Contract
£48,000 - £50,000 per annum plus benefits
Full Time (35hrs per week)
Permanent contract
Hybrid – Linked to our Ewell (Surrey) office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
We are passionate about flexible working, talk to us about your preferences
What you’ll do
Act as Samaritans’ appointed Data Protection Officer, offering support and advice across the organisation
Lead on data protection compliance, including incident management and Subject Access Requests (SARs)
Develop and maintain policies, procedures, and training that support a privacy-first culture
Monitor and manage data protection risks, controls and compliance
Oversee Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs), and third-party due diligence
Monitor and respond to queries in our data protection inbox
Serve as the main contact for privacy queries and liaison with the Information Commissioner’s Office
What you’ll bring
Proven experience in managing data protection compliance
Strong stakeholder management and communication skills
Ability to explain difficult concepts and provide complex advice in simple terms
Ability to work independently and collaboratively across teams
High attention to detail and a proactive, solutions-focused mindset
Expert knowledge of data protection legislation (desirable)
Knowledge of cyber security risks and information security standards (desirable)
Experience in managing data protection incidents and breaches (desirable)
Experience in the charity or not-for-profit sector (desirable)
Professional qualification in data protection or related field (desirable)
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter outlining how your skills and experience match the requirements for this role.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 12th November 2025 at 09:00am
Interviews: w/c 24th November 2025
The client requests no contact from agencies or media sales.
Are you passionate about standing alongside asylum seekers and refugees in these challenging times?
Are you keen to provide high quality support to people facing multiple and complex challenges?
Growing Together Levenshulme are looking for a Support Manager to work with asylum seekers and refugees, based at our therapeutic garden in Levenshulme, Manchester. You will join our People Support team (currently 1 staff and 6 volunteers), providing meaningful and impacting support to our project participants. We particularly encourage applications from people with lived experience of seeking asylum in the UK.
Application deadline 21 November 2025
We’d love to hear from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our work is needed now more than ever before. This is why we have embarked on an exciting new strategy to make tackling low numeracy an urgent, national issue. However, we will only achieve significant and lasting change by engaging other organisations to support and fund our work.
The Corporate Volunteering Manager plays a central role in this by managing our successful and impactful Corporate Volunteering Programme. Each year through this programme, we train hundreds of volunteers from our corporate partners to visit primary schools and share examples of how maths has helped them as adults, both in their careers and personal lives.
This crucial work helps change us to the inter-generational narrative about numeracy in the UK. Maths is not just something you ‘have to do at school’, but is a valuable skill that helps us get on at work, and manage our time and our money. The programme has been running for three years now, and this year’s activity looks set to have meaningful impact on at least 17,000 children across the UK.
You will be responsible for ensuring that volunteers are adequately trained, for recruiting appropriate schools for them to visit, and all the admin and reporting that supports the programme.
We are looking for someone who can ‘own the programme’, is committed to improving our processes and the efficiency of delivery, with strong line management skills, and a commitment to the professional development for the Corporate Volunteering Programmes Assistant.
National Numeracy is based in Brighton, East Sussex, but we are offering significant remote/hybrid and flexible working with this role. If you are not office based, then the expectation is that you will be in Brighton at least occasionally when the work requires it. The role may include occasional travel to London and beyond.
A cover letter, detailing why you are interested in this role must be received for your application to be considered.
Please also note the planned interview dates listed within the Recruitment Pack.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Faith & Church Engagement Manager
Hours: 35 hours per week
Reporting to: Director of Membership
Period:Permanent
Salary:£37- £42k (depending on experience)
Location: SW1P 3RB United Kingdom
Work Type: Hybrid (2 office days)
Overview
Established in 1876. Mothers’ Union has 4 million members in 83 countries, and our members have been empowering communities to combat poverty, speak up for social justice, and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting.
The ways in which we operate to fulfil that need today are quite different to that of the world of the 19th century, but our vision is still of a world where God’s love is shown through loving, respectful and flourishing relationships.
Mothers’ Union is unique. We do not work alongside communities; our volunteers and members work inside and with communities. Based in countless Anglican parishes, our work is run by local people for local people. Breaking the cycle of dependency, we give people the courage to transform their own lives and communities by facilitating change. Our members show their faith through action, and together aim to stop violence, poverty, and injustice.
From small community initiatives to national programmes our aim is to strengthen family life by nurturing relationships that are loving, faithful and respectful. Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:
- We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
- Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
- We work with and welcome to the movement, people of all faiths and none.
Our members may be part of a branch or a wider parish, which sit within a Diocese, which reports to a Province. These Provinces and Dioceses follow the Anglican Church structure. Or they may be groups that sit outside. We also welcome friends and supporters and a host of active volunteers who support the work we do.
Purpose of the Role
Faith underpins all our work and, in this key role the post holder will support the Christian journey by providing resources for personal prayer, spiritual guidance, corporate worship, religious education, and contribute to and participate in member and central charity led events and worship.
This role will explore and research issues about the Christian faith that are relevant to Mothers’ Union, keep the rest of the Charity up to date on issues in the Anglican communion and wider church – and input into the design of MU strategic aims, and work collaboratively with organisations externally on developing resources and implementing faith-based initiatives.
This role will also be responsible for managing Mothers’ Union’s Church-based membership and our Faith and Diocesan Chaplains member-based forums.
However, the focus for this role will be the proactive outreach, development, and maintenance of faith related relationships primarily in Britain and Ireland. This includes creating and managing high-level networks of Christian influencers, Bishops and the wider clergy, and key faith-based organisations to improve the profile, understanding and integration of Mothers' Union within the Anglican communion and ecumenically and to grow our reach, membership numbers, and influence.
A key remit of the Faith & Church Engagement Manager post will be to participate and contribute to our faith-based discussions and resources within Mothers’ Union. For this reason, the post holder must be a practicing Christian. (Occupational requirement Equality Act 2010).
MAIN RESPONSIBILITIES
Faith management and resources
1. To lead on the development of faith resources within Mothers’ Union (MU) and lead the strategic planning of all faith initiatives, theological rationales for Mothers’ Union specific initiatives and the overall mission.
2. To ensure that MU employees understand as part of the induction process and throughout their employment, how faith guides the work and relationships of MU.
3. Working with the Director of Membership, contribute to the strategic plan for all faith initiatives and clergy and church relations within Mothers’ Union.
4. To lead MU’s faith-based forums, to work where needed with the Worldwide Board and our Central Chaplain.
5. To facilitate theological underpinning to inform our work by exploring, researching, and gathering relevant data from various sources to keep abreast of new developments and initiatives.
6. To generate faith and church-based content for our website, magazine and newsletters and deliver MU’s prayer diary and oversea Midday Prayers.
7. To work with Mothers’ Union Enterprises on resources and products that have a faith dimension or spiritual content.
8. To work with our Worldwide President or designated member of the Worldwide Board to deliver faith and worship materials for Board and Worldwide Council meetings.
9. To receive, monitor and review MU’s worldwide resources to encourage and develop the contribution these make to the distinctive faith work of Mothers’ Union.
10. To maintain and develop all Faith Resources, identifying and developing new and uniquely MU resources to be added and archiving when required dated resources.
Membership Support – Britain and Ireland
1. To produce creative and accessible prayer and worship resources for use within our membership and more widely.
2. To identify the needs of members at every level for up-to-date information and resources on theology, faith, spirituality, worship/liturgy, Christian ethics and pastoral issues for group or individual use, and to commission a range of resources to meet those needs.
3. To build and manage external partnerships, within the Church and with other faith centred organisations, developing and promoting our work with these organisations.
4. Working closely with the Director of Membership and wider Membership team, to plan and lead faith aspects at conferences and meetings as requested.
5. To help design and implement projects and campaigns that provide an active engagement for our members, raise the public profile of Mothers’ Union, contribute to membership growth strategies and further the mission to promote the Christian faith and the wellbeing of families.
6. Work with the wider membership team on the design, implementation, and delivery of new membership growth models and manage existing membership models including Church-based Membership.
General
- To produce and provide reports and resources as required for the Chief Executive and Board.
- To promote the Christian faith and prioritise the wellbeing of families with members, the clergy, external partners, wider faith organisations, and the Anglican church.
- To further the promotion and integration of Mothers’ Union work with the clergy and within the Anglican Church and facilitate policy and advocacy support for MU campaigns.
- To undertake any other duties as requested by the Director of Membership.
KEY COMPETENCIES
Experience/skills
1. Experience of writing accessible worship material and of being open to different worship styles.
2. Ability to produce theologically credible, accessible, valued, and impactful resources and documents.
3. Experience of engaging, developing and nurturing faith relationships at all levels, from members to boards, to very senior clergy.
4. Good word-processing skills- proficient at using MS Office in particular Word, Outlook, meeting platforms including Zoom and Teams and proactive social media management.
5. Research skills: Ability to collate, analyse, synthesise research data, ability to gather, manage and use a large quantity of information, research and reports effectively,
Qualifications
1. Educated to degree level or equivalent.
Personal Attributes
1. An active commitment to the Christian faith.
2. The role sits within a Membership function. Ability to work well in a team and self–direct where required, effectively prioritise workload and meet deadlines and timescales.
3. Good verbal communication skills – ability to engage effectively and confidently with a wide range of stakeholders.
4. Excellent writing skills – ability to produce and tailor content to various audiences clearly and concisely; to identify and summarise key messages.
5. Ability to communicate research findings coherently and present a balanced argument.
6. Flexible, with the ability to use own initiative to focus on the delivery of agreed priorities.
7. Ability to work with volunteers, external partners and the clergy and an empathy with voluntary sector organisations.
8. Team player – ability to work with others, communicate well and to contribute positively within a team.
9. The ability to conduct work to a high professional standard and in accordance with Mothers’ Union core values.
Knowledge and Approach
1. A comprehensive understanding and sensitivity towards the Christian Faith and its application to social ethics.
2. A broad understanding of issues affecting faith and family life today and a willingness to explore the field of relationships further.
3. The ability to take a creative and lateral approach to thinking about social problems.
Desirable Characteristics
1. Experience of using Publisher software.
2. Qualification in Theology or Religious Studies.
3. An interest in international faith and theological issues
4. Ability to interpret statistics accurately.
5. An understanding of secondary research methods.
Work Location
This role will be based at our Head Office in Central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (Pro rata for part timers) at our Head Office, Mary Sumner House in Central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays.
Work Ethos
Integrity lies at the heart of Mothers’ Union and in our voice and actions, we aim to be:
· Respected.
· Effective.
· Accessible.
· Clear.
· And innovative approach.
Staff are expected to reflect these core values in their own personal characteristics. Post holders are expected to be able to demonstrate:
1. A level of competence appropriate to the demands of this post.
2. The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union’s Aims, Objectives, and Values.
3. A clarity of communication.
4. A collaborative and constructive style of operating, respecting colleagues and volunteers and their contribution.
5. An understanding of or commitment to the Christian faith.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via e-mail.
The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Application Deadline
The closing date for applications is midnight on 17th November 2025. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not contact you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Values and Behaviours of Mothers’ Union staff
MU Staff Team Values
· Respectful.
· Supportive.
· Open.
· Adaptable.
· Solutions Oriented.
Below are examples of behaviours which show the values in practice.
Value 1: Respectful
· Being a role model, treating people with respect, both in speech and action.
· Reacting to situations and requests in a professional, calm and timely manner.
· Being sincere in understanding another person’s perspective.
· Being considerate of others’ time and concerns.
Value 2: Supportive
· Working as a team to meet collective goals and embrace shared perspectives.
· Building effective working relationships across the whole organisation.
· Celebrating successes and create a positive team spirit.
· Sharing personal knowledge, skills and experience with others to help them develop.
Value 3: Open
· Being open to constructive feedback.
· Celebrating differences and recognising everyone’s contribution.
· Engaging with stakeholders and seeking their views and feedback to improve.
· Being self-aware, reflecting on the work we do, how we do it and how it affects others.
Value 4: Adaptable
· If within capabilities, adapting to changes even if outside usual duties.
· Treating every experience as an opportunity to learn and develop.
· If possible, being flexible and responsive to the changing priorities of the organisation.
· Agreeing appropriate deadlines for work and meet them.
Value 5: Solutions Oriented
· Employing creativity by thinking outside the box to overcome challenges.
· Sharing views and driving continuous improvement.
· Encouraging colleagues to share alternative perspectives and ideas.
· Seeking solutions to solve problems.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Do you have demonstrable experience of new business development? Have you personally secured 6 figure partnerships in previous roles?
We're recruiting a New Partnerships Manager to be responsible for proactively identifying, prospecting, and cultivating leads in key sectors to secure new 5-6 figure, multi-year corporate partnerships with local and national businesses.
About this job
As New Partnerships Manager, you'll:
- develop a prospect pipeline to raise a personal income target which contributes to an overall team target
- support the Senior New Partnerships Manager in the identification and cultivation of new corporate partnerships, accessing a range of income streams and budget holders
- support senior team members in attending meetings with potential corporate partners, including preparing relevant briefs in advance
- prepare relevant and creative applications and proposals for pitches for potential corporate partners
- work closely with the Corporate Partnerships Team to ensure the transition between new business and account management is seamless for both Dogs Trust and the new partner
About you
To be successful in this role you'll have demonstrable experience of new business development, ideally in a charity setting, with a track record of securing six-figure partnerships.
You'll be organised, articulate and credible, with a real appreciation of different budget holders within companies who may be interested in supporting Dogs Trust, and an understanding of different types of corporate partnerships.
In addition, you'll have demonstrable experience of senior stakeholder management and negotiation skills, and you'll have the ability to write clearly and concisely, and to tailor written style to the needs of different audiences.
About the team
The team build multi-year partnerships with businesses consisting of multiple fundraising mechanisms including, but not limited to, corporate donations, cause related marketing, employee engagement and volunteering, charity of the year, and sponsorship.
Interviews for this position will start on Thursday 20th November 2025.
The client requests no contact from agencies or media sales.
This is a leadership role within User Voice’s London team, managing two of our new flagship programmes focused on mentoring, volunteering, and community engagement for people with convictions. The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is ready to take the next step in their career or is already leading complex projects and managing teams and partnerships.
Key Responsibilities
- Lead the delivery of two new flagship programmes, ensuring high-quality outcomes and alignment with User Voice’s mission.
- Build and maintain relationships with prisons, probation services, community organizations, and research partners.
- Lead on the recruitment, training, and supervision of volunteers, ensuring their meaningful involvement in project delivery.
- Lead on data collection, analysis, and reporting to demonstrate impact and inform continuous improvement.
- Manage project budgets and resources effectively.
- Contribute to organizational learning and development, identifying opportunities for innovation and growth.
- Collaborate with other teams and contribute to wider User Voice initiatives as needed.
Person Specification
Essential:
- · Personal lived experience of the criminal justice system.
- · Proven experience in project management
- · Experience using project management tools and software
- · Strong communication and relationship-building skills.
- · Experience of supporting and coordinating groups of volunteers.
- · Experience of supporting and managing staff.
- · Ability to manage competing priorities and meet deadlines.
- · Commitment to equity, diversity, and inclusion.
- · A proactive, solutions-focused approach.
Desirable:
- · Experience of working with children, young adults or families affected by the justice system.
- · Knowledge of social research methods and data analysis.
- · Familiarity with the charity sector and/or criminal justice system.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: x3 Fixed Term for 12 monthse
Location: We're looking for candidates from Birmingham, London and Manchester/Leeds (Hybrid working with an expectation to be in a centre at least 3 days a week to support the team and develop relationships with local partners, so flexibility and a love for collaboration are key)
Assessment Centre: Manchester 1st of December / Birmingham - 3rd of December / London 9th of December
Are you passionate about creating life-changing opportunities for young people? Join The King’s Trust as our Health and Social Care Delivery Partnerships Development Manager and play a pivotal role in shaping partnerships that open doors to meaningful careers.
You’ll work at the heart of our national delivery strategy, building strong, commercially viable relationships with health and social care employers to support young people into sustainable employment.
In this dynamic role, you’ll lead on developing and managing partnerships across high-need areas, aligning with local delivery teams and national networks. Your commercial acumen, sector knowledge, and ability to translate strategy into action will help us maximise our impact. From building new relationships with local employers to onboarding partners to ensure compliance, performance management and safeguarding, you’ll be a key player in delivering high-quality, inclusive services that reflect our values of empowerment, diversity, and integrity.
We’re looking for someone who brings deep understanding of the health and social care employer landscape, a strong grasp of data and impact measurement, and a genuine commitment to improving young lives. If you’re ready to lead by example, drive innovation, and help shape the future of youth employment, we’d love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Health and Social Care Delivery Partnership Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Health and Social Care Delivery Partnership Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Pickering team.
Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Job Title: Volunteer Officer - VAC161
Working Hours: 37.5 hours per week (Flexible working offered by agreement)
Salary: £27,000 per annum
Contract: Permanent
Deadline: COP Tuesday 18th November 2025
Telephone Screening: CV's will be considered as they are received. Shortlisted applicants will be invited to a telephone screening call between Friday 14th November and Monday 24th November.
Interviews to take place: Tuesday 2nd December
Location: Hybrid - Leeds Hospitals Charity offices at St. James’s and LGI hospitals with occasional home-working.
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have experience in volunteer recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals role provides support to deliver our ambitious volunteer strategy. This role is responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.
The person will:
· Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate.
· Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.
· Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.
· Support on delivering a communication strategy that underpins recruitment targets for the hospitals.
· Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention.
· Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes.
· Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.
The successful candidate will have:
· 2+ years’ experience of recruiting volunteers or paid staff.
· Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
· Knowledge and understanding of volunteer best practice.
· Knowledge of safeguarding and GDPR in a volunteer setting.
· Experience of delivering training in different formats.
· Strong written and verbal communication skills, including networking, influencing and relationship-building skills.
Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact Clare Silverleaf.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday.
· Paid birthday day off upon successful completion of probationary period
· Additional annual leave days based on length of service
· Volunteering Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
For more information about the position and the charity, please visit our website by searching Leeds Hospitals Charity.
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
We support NHS staff to deliver the best care for over a million patients and their families each year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxfam is a global movement of people working together to end the injustice of poverty.
Do you have a commercial outlook based on experience developing and securing six and seven figure charity?
Are you a proactive, creative, and strategic thinker - able to spot opportunities, generate new initiatives and build momentum to progress them?
Do you have a dynamic, resilient and self-motivated approach, able to drive forward new business opportunities and move a pipeline of prospects through the partnership process?
If the answer is yes, then we would like to hear from you.
The Role:
To establish new, multi-year, high value partnerships with companies which deliver in line with Oxfam’s mission. The position will be primarily responsible for generating new business leads, developing and delivering compelling pitches and proposals, and progressing a portfolio of prospective new corporate partners to secure income, impact and influence. The role will work across a breadth of corporate partnership engagements, networking and collaborating with contacts in community investment, sustainability, brand partnerships and HR teams and in corporate foundations.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
- A commercial outlook based on experience developing and securing six and seven figure charity – corporate partnerships in a commercial or charity setting.
- A proactive, creative, and strategic thinker - able to spot opportunities, generate new initiatives and build momentum to progress them.
- A dynamic, resilient and self-motivated approach, able to drive forward new business opportunities and move a pipeline of prospects through the partnership process.
- A confident communicator with the ability to develop and deliver presentations to a range of audiences in an inspiring and engaging way.
- Excellent written communication skills with the ability to produce clear and persuasive proposals and reports.
- Strong negotiation and relationship building skills, including listening, questioning, building rapport and understanding the needs and values of individuals and organisations.
- Self-aware, able to understand how your presence and skills are received by others in different environments and alter your approach to deliver the best outcome.
- Knowledge and understanding of approaches to corporate fundraising, cause-related marketing, corporate social responsibility and corporate foundations.
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer here.
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
Age UK has an exciting opportunity to join their fantastic team in Hull.
We are recruiting for a Shop Manager to manage the day to day running of our Hull Shop (St Andrews Retail Park, HU3).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
F6IT helps children and young people, aged 0-25,with additional needs and disabilities, with their families and friends, get active, connect and have fun.
We offer accessible and inclusive fitness, clubs, leisure activities and support that break down barriers, reduce isolation and boost physical and mental wellbeing.
About Our Role
You will contribute to the strategic direction of F6IT ensuring we achieve our vision where disabled children and young people with their family and friends can together and inclusively, enjoy a rewarding life which is fun, beneficial and above all fulfilling.
As the Operations Manager you will work with the CEO and Trustees to manage and oversee the operations and administration in line with the strategic direction of F6IT. This will include a variety of different task and activities.
Main Responsibilities
- Lead day to day management of all F6IT activities. This includes the planning, delivery and evaluation of inclusive events, clubs and fitness activities
- Coordinate Coaches, Session Leads and Volunteers to ensure activities and session are well planned and staffed
- Work with the Social Media Lead to advertise and promote activities and events
- Develop and monitor kdy performance indicators (KPIs) and analyse data to identify trends and areas of improvements
- Work with CEO and Trustees to develop and plan new events, clubs and fitness activities
- Oversee bookings, payments and banking related to events and activities
- Track DBS checks, mandatory and additonal training for all Volunteers, Staff and Trustees
- Take responsibility for compliance with health and safety, safeguarding and risk management
Essential Experiences and Skills
- Strong organisational and administrative skills
- Strong interpersonal and communications skills written and verbal
- Good problem solving skills
- Ability to adapt to changing priorities
- Solid experience with MS Office and Payment systems
- Previous experience in a similar role
- Hold a valid UK driver's licence and able to drive to attend the office and activities in South-West Surrey
This post is subject to an enhanced disclosure application to the Disclosure and Barring Services
This post is subject to an enhanced disclosure application to the Disclosure and Barring Services
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women & Families VAWG Specialist Service
The Claudia Jones Organisation (CJ0) is seeking a Service Manager for our Women and Families, VAWG Specialist Service to ensure the best outcomes for the women and families we support.
CJO’s Women and Families VAWG Service aims to provide a cohesive family and specialist support for vulnerable women and families of Caribbean/African heritage experiencing violence and present with complex layering of issues. We assist women and families through 1-1 advocacy, counselling, and therapeutic group support to increase wellbeing, reduce risk and increase safety. The service provides social and learning opportunities for women and families alongside meeting their immediate needs.
Job:Women & Families VAWG Specialist Service Manager
Location:London Salary:£40,000 per year, pro rata Part Time/3 days weekly Contract: 5 years
The Role
To manage and develop the delivery of the CJO VAWG service for African heritage women and families escaping violence and its impact through advocacy and therapeutic services. You will be responsible for managing your team of domestic violence workers whilst working synergistically with our clinical lead and social work support to achieve the best outcomes for the women and families who access our service.
As a member of the senior management team, you will have a strategic focus and lead on safeguarding to protect women and their children. You will have both an internal and external focus of influence with local and national stakeholders including statutory services and funders to ensure a co-ordinated community response and service for African heritage women and families.
About You
As a strong communicator, you will bring your understanding and know how to support and navigate the criminal justice systems in relation to VAWG. Able to work independently and prioritise a busy workload. An effective communicator who is innovative with experience of managing, growing, and developing your team. Excellent team player willing to get involved and support service users and staff, no matter the task or activity.
Key Objectives Within the Overall Purpose of the Post:
The management of CJOs VAWG women and family’s specialist service ensuring it meets the needs of African Heritage women and families, is contract compliant with the service specification and the charity’s policies and procedures.
- To lead and effectively manage the finance in line with the grant and annual budget.
- Lead on and participate in national, local discussions, consultation, research, monitoring and evaluation, needs assessment, collaboration, networks, to sustain and grow the women and family specialist service and any other activity relevant to deliver the service.
- Represent the service and organisation at both internal and external meetings and within multi-agency partnerships.
- Lead on and facilitate monitoring and evaluation activities, which supports the voices of service user and their data, to inform legislation, policy, and practice, identifying synergies across the organisation’s work as well as opportunities to produce and share learning.
- Facilitate a range of training for; professionals, service users, staff, volunteers, external audience to improve practice and service delivery.
- Communications - directly produce, facilitate publicity and marketing material for the service, appropriately using social media e-leaflets, paper booklets etc to increase knowledge, awareness, skills, and the impact of VAWG on the lives of women and families.
- Ensure written language is to good quality standard including emails and all other record keeping and documentation required of CJOs work.
- Ensure that the service is delivered within safeguarding practice and safe standards as per our quality mark.
Monitoring & Evaluation
- Contribute towards and/or write comprehensive reports that may include data, narratives, and case studies as required by funders, commissioners, CJO and others.
- Oversee the management of the Oasis database undertaking quarterly audits and monthly monitoring of data collection for performance management of the service.
- Dip sample and audit case files as held on Oasis, ensuring staff are recording information and delivering services in line with Imkaan and other quality standards.
- Oversee the consistent use of the ‘Safe Lives’ risk assessment tool, alongside other developed risk mitigation templates.
- Ensure staff appropriately represent women and advocate on their behalf when dealing with outside agencies such as the Housing department, Police, DSS, Solicitors, Social Services, Health Professionals, and all other relevant agencies.
- Document monitoring ensure that it is provided in the agreed and acceptable formats for the VAWG women and Families Specialist Service using standard templates.
Management of Service Finance
- Work closely with the finance team to oversee the income and expenditure of the service in line with all policies and procedures of the organisation, contract, policies and procedures relevant to CJOs funded work.
- Ensure that small grants woman receive are appropriate working closely with finance, social work students and support worker(s) or volunteer.
- Take full ownership of strategic fundraising for the service, identifying funding sources and making direct applications, alongside the Director and fundraising team.
Wellbeing
- Ensure the service is delivered within CJOs Community based approach to Wellbeing and that a therapeutic approach is embedded in your practice.
- Attend regular clinical supervision
- Ensure that your staff team attend regular clinical supervision.
- Lead and manage the Thinking Space facilitator and bi-weekly debriefs alongside working synergistically with CJOs Clinical Lead.
Operational
- Along with your team, to always work in the best interest of CJO and to avoid any action that may bring CJO and or its activities into disrepute.
- To undertake any other duty commensurate with the position of Service Lead and as required by your line manager.
- To engage in one’s own performance management through training and development as required.
- As a member of the senior management team work to promote CJO’s purpose, values, and our influence through evidence-based solutions to improving the lives of vulnerable women and their family experiencing VAWG/trauma and to act-up/step in the absence of members of the senior management team or staff.
- Regularly supervise, appraise, and support the development of staff and volunteers addressing challenges and implement necessary support measures to improve performance with staff, external contractors, and agencies.
- Participate in regular supervision, induction, training, and team meetings.
- Develop appropriate partnerships, collaborations, and communications to enable our family support and gender-based violence services to be seen as a leader in its field.
- To be the lead registered officer for CJSM and Safeguarding Lead
- On occasions to work on a Saturday where time in lieu will be given.
Please ensure your CV and Cover letter address the Job Specification.
The client requests no contact from agencies or media sales.





