Volunteer Support Manager Jobs

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, full-time

Salary

£26,750, plus OTE Bonus

Location

East Sheen

 

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Volunteer Administrator

Nottingham, NG7 2SD

Salary: £13087 (FTE £22308) per annum

Location: Nottingham, NG7 2SD

Hours: Part Time, 22 hours per week

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Volunteer Manager

FareShare Midlands is the region’s largest food redistribution charity, fighting food poverty and hunger by tackling waste. We source good quality food that is surplus to requirements from the food industry. An army of volunteers help redistribute this food to over 500 frontline charities and community groups such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to over 67,000 vulnerable people every week.   We also support people through our Employability programmes, enabling them to learn skills and find rewarding work – some for the first time.  

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first. 

The Role

This role will work closely with the Volunteer Manager to coordinate and administrate the daily running of our volunteer programme in the Nottingham area. You will be responsible for the timely collection, processing and updating of all volunteer data for the volunteer teams in your area.

You will also ensure that compliance data such as food hygiene certificates, driving licence checks etc. are completed and recorded within expected timeframes.

The role will involve working closely with the operations teams to ensure that volunteer inductions are completed and site rotas are maintained.

Key duties and responsibilities:

1. Volunteer Administration

· Ensure that all new applications are responded to and processed in a timely and professional manner

· Ensure that all induction paperwork is completed and recorded prior the volunteer starting

· Carry out on site inductions for new volunteers

· Ensure that all volunteer records including contact details are maintained and up to date

2. Volunteer Compliance and Training

· Take appropriate volunteer references within agreed timescales

· Administrate and monitor food hygiene online training for all volunteers

· Ensure that drivers licence checks are completed and recorded

· Support volunteers to get the most out of the training that is available to them

· Coordinate other compliance and training programmes as required

3. Volunteer Systems Management

· Ensure that the National Volunteer Management System is up to date at all times

· Ensure that reporting data for FareShare UK is available as required

· Maintain the active volunteer list for each depot in your area

4. Operational Support

· Support the development and maintenance of depot volunteer rotas

· Liaise with volunteers for the operational team as required

· Support volunteer activities and events

Person Specification - Skills, Qualities & Experience

Essential

· Able to establish and maintain systems and accurate recording of data

· Experience of working with people from a diverse range of backgrounds

· Good communication and interpersonal skills, with the ability to deal with people at all levels

· Enthusiastic and self-motivated with good team-working skills

· Good time management with ability to manage workloads to meet deadlines

· IT literacy, in particular of using Microsoft applications (Outlook, Word, and Excel)

· A commitment to Equal Opportunities and inclusivity

· To subscribe to the ethos, vision and mission of FareShare Midlands

Desirable

· Experience of supporting volunteers

· Experience of supporting adults with additional support needs

· Experience of using volunteer management systems 

· An understanding of Food Safety and Health and Safety legislation

· Full clean driving licence and have access to a vehicle so can travel between depots as needed

Values and behaviours 

· A commitment to Equal Opportunities

· An appreciation of FareShare Midlands’ mission and vision

· Flexibility of approach and ability to work in a team

· Proven ability to develop and maintain good working relations, with both internal and external audiences

· The roleholder will be required to work flexibly.

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Closing date for receipt of applications is Thursday 2nd May 2024

About Reprieve

Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

 Reprieve works with the people whose circumstances have made them extremely vulnerable, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

 Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About this role

The role of the Finance and Payroll Manager is to support the Development and Finance teams to manage and report on restricted income, as well as to manage monthly in-house payroll under the guidance of the Head of Finance. This involves ensuring that we are maximising the use of restricted funding, and that money is spent in line with donors’ wishes and that staff are paid accurately and on time each month. The Finance and Payroll Manager will work within a small Finance team under the supervision of the Head of Finance. They will work closely with the Joint ED, wider Senior Management Team, Head of Development and budget holders throughout the organisation.

They will support the Head of Finance with annual budgeting and quarterly re-forecasting as well as with the production of the monthly management accounts. They will support the Development team in making grant applications and develop restricted grant budgets for newly secured grants for integration into the organisational budget; they will meet regularly with the Development team and budget holders to review restricted project spend. They will produce reports for funders working in conjunction with our Development Team and casework teams. The Finance and Payroll Manager will contribute to a culture of continuous improvement of the finance systems, processes and grant management tools to ensure they continue to be fit for purpose.

Contract and location

The role is a full-time, permanent position with an annual salary of £50,571 per annum less any required deductions for Income Tax and National Insurance. 

 Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home. 

Further details and how to apply

Please review the full person specificaiton and job description for further information. The deadline for this role is 19 May 2024. Applicants must have the right to work in the UK

Job Title: Floating Support Team Manager

Assignment Duration: 2-3 months

Location: Borough of Hounslow, Office based East Hounslow

Pay: £18.00 - £22.00 per hour

Hours: Monday - Friday, 09:00-17:00

Overview:

We are seeking a dedicated Floating Support Team Manager to oversee a new service aimed at providing essential warp-around support to vulnerable residents in the Borough of Hounslow. This temporary role offers a unique opportunity to lead a team of 20 staff members with the assistance of two team leaders and another manager as their sister project. Delivering crucial assistance to individuals striving for independent living.

Responsibilities:

• Coordinate all team activities to ensure adherence to standards and objectives.
• Provide skilled leadership and management within a complex and challenging environment.
• Contribute to and implement the team's objectives, work plans, and performance targets.
• Improve service effectiveness through high-quality outcome-focused support.
• Maximise the contribution of team members to overall organisational effectiveness.
• Ensure adherence to financial procedures and controls.
• Manage and motivate employees, trainees, students, and volunteers, including conducting supervisions and appraisals.
• Support project and support workers in key-work, case recording, face-to-face work, group work, advice giving, and advocacy.
• Provide accurate reports and timely information to support funding applications.
• Promote best practices, including person-centred support planning and effective casework management.
• Maintain positive relationships with other teams and represent the organisation at external meetings as required.
• Monitor, record, report, and meet Key Performance Indicators set internally or externally.
• Participate in a 24/7 on-call system to provide emergency advice and support.

Qualifications:

• Good understanding of managing support services for vulnerable populations.
• Ability to manage a team working with challenging behaviours and diverse support needs.
• Experience in managing change processes while ensuring strategic service delivery.
• Understanding of outcome-based approaches and recovery models.
• Proven ability to sustain relationships with colleagues, funders, and service users.
• Knowledge of financial controls and sound financial management practices.
• Strong written and verbal communication skills.
• Ability to work independently while remaining accountable to management.

This is going to be a popular vacancy so please Apply as soon as possible if you are interested so you do not miss out!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Community Manager

A little bit about who we are:

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

The majority of our charity's income is generated in our social enterprise which includes our four charity shops based Online, in Plumstead, Lewisham and Poplar. We also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of our social enterprise, directly contributing to our charity whilst gaining skills and valuable work experience.

Some of the things that we are looking for in our Community Manager:

- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements

You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager

Location: London
Contract Type Permanent, Full time
Salary: £30,000 - £35,000
Hours: 40

Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops

Closing date; 05-05-2024

REF-213 370

This new role will lead on Platform’s People and Process functions as we progress through the next stage of our exciting restructure process.

We are a flat-structured organisation that makes decisions collectively. We are currently developing and designing a new organisational structure based on sociocracy where staff are supported to work more collectively and strategically across our seven programs. 

The focus of this role will be on transforming and strengthening our HR systems and processes to centre compassion, care and liberation. As well as delivering the day-to-day HR functions within our small organisation, this role will lead on the long-term design and implementation of a People Strategy and a Learning and Development Strategy, supporting our staff to develop their own roles while growing as a team within our new structure. Key priorities for this work will be:

• Leading a review of recruitment practices, with a particular focus on equity and anti-oppression

• Leading a review of our line management practices and processes

• Supporting the review of our Socially Just Waging System policy

This role will sit within our new ‘Resourcing Circle’ - working with the Finance and Fundraising staff and liaising with our Board of Trustees.

We are looking for someone passionate about radical HR practices, who is excited to help us develop a structure that empowers and adequately resources our team to deliver their work.

Details:

Hours: 4 days: 32 hours per week based on a 40 hour week, flexible hours possible.

Contract: Permanent, subject to 6 months probation.

Salary: Baseline salary as of March 2024 is £42,248 pro rata  (£33,791 at 4 days a week) and is subject to Platform’s Socially Just Waging System.

Location: Oxford House, Derbyshire Street, London, E2 6HG, but remote working is possible. Most Platform staff are supported to work from home most of the time, but all permanent members of staff are expected to attend in-person monthly meetings, and other in-person meetings when required. 

Responsible to: Management Group, Trustees (in conjunction with the Treasurer)

Duties and responsibilities:

People work

• Working within the Resourcing circle to manage all aspects of our People work

• Leading the development of a People Strategy, Wellbeing Strategy and Learning and Development Strategy

• Managing recruitment, selection and contracting

• Managing all employee on and off boarding procedures ensuring the company meets its statutory obligations and delivers an effective probationary process

• In collaboration with line managers, developing and managing performance appraisals, probationary reviews and annual reviews

• Providing necessary HR administration and remaining up to date on employment legislation (training provided) ensuring that any changes are communicated in a clear and timely manner

• Developing and managing our organisational policies and procedures in line with Platform’s values

• Support the Fundraising and Finance Manager in a collaborative review and redesign process of our Socially Just Waging System 

• Leading a collaborative review of our line management process and overseeing its implementation

Culture and wellbeing

• Coordinating the anti-oppression working group, and bottom-lining the development, delivery and monitoring of the anti-oppression strategy

• Managing individual and team development and training

• Supporting and maintaining a culture of care, compassion and liberation in Platform where team members can thrive and achieve personal development

• Maintaining safe working environments for staff and volunteers in line with our policies and procedures

• Providing an additional point for pastoral care for staff

Operational support and office management

• Provide general operational coordination to the staff team on a day to day basis.

• Manage the office, ensuring everyone has the supplies and equipment they need, the post is well managed, and the office is well organised and safe

• Liaise with our IT consultants to manage assets and IT needs/processes

• Lead and manage our organisational systems and processes

Board of Directors

• Prepare reports for the board meetings and subgroup meetings, providing advice and recommendations where necessary.

• Attend board meetings and subgroup meetings (involves a few hours of work in the evening, outside normal working hours, which you’ll be able to claim back).

Collective organisational management

• Pro-actively participate in sociocratic, consensus decision making in our team meetings, contributing to the general strategic development of Platform.

• Participate in line management processes, including line management of colleagues after probationary period

• Active participation and collaboration in Platform’s restructure process, including development of roles, circles and teams

Any other reasonable requests made by the Platform staff team, Management Group and/or Trustees.

Person Specification:

Outlined below is our understanding of the skills, experience and knowledge that would be beneficial in the role of People and Process Manager. We define this as skills, knowledge and experiences, whether in paid work, volunteering or through your lived experience.

We welcome people to apply even if they do not meet all of the criteria: we are very aware that people, in particular those who are racialised and/or otherwise minoritised may not have had formal opportunities to demonstrate their skills and competence. 

Please do get in touch if you have any questions or want more information about the role.

Essential

1. Commitment to Platform’s vision, values and principles, in particular a strong commitment to anti-oppression, wellbeing, compassion and care as it relates to HR practices

2. Experience (2 years or more) in People (Human Resources) Management

3. Experience of designing and implementing HR policies and processes that actively counteract disableism, classism and racism

4. Knowledge and interest in progressive HR policies and procedures, for example alternative ‘just’ waging systems

5. Experience of leading conflict resolution processes in organisations

6. Strong organisational skills and self-starting initiative

7. Experience of collaborative team working as well as autonomous, independent working including clear communications and ability to prioritise and adapt 

8. Experience of collectively running a group, and/or working and/or organising within a collective management structure and/or a flat or non-hierarchical structure

Desirable

1. Knowledge of employment law

2. Experience in managing and improving office systems and processes

3. Experience of developing HR strategy with a focus on staff wellbeing, learning and development

4. Experience of reporting to Board of Trustees on HR risks and opportunities

5. Experience or training in counselling and/or mediation and/or group work/facilitation.

6. Experience in organisational strategy development.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

An exciting opportunity to join CGL’s Children and Young People’s Leadership Team. Overseeing Young People’s drug services in West Sussex and London you will use your extensive management experience to support and lead the delivery teams.

Where: South East London

Hours: 37.5

Salary: £45,993,69 to £50,346,75

Allowances: £4,072.06

Responsibilities

You will be a confident people manager; comfortable working with teams as well as with commissioners and other stakeholders. We are looking for an inspiring leader with significant experience in youth work, committed to delivering best practice and innovative young people’s services.

As a member of the Children & Young People’s (CYP) Leadership Team, you will work relentlessly in shaping a society where children and young people can be happy, healthy and safe. A society where all children and young people can thrive.

Working closely with your Regional Head of CYP Services, and wider senior leadership team, you will contribute to the ongoing development of an ambitious, CYP-centred and outcome focused culture at every level of service delivery. You will provide senior operational leadership and strategic support to CYP services within your locality, including service performance, line management, budget control and strategic stakeholder engagement. As a champion for positive change, you will help shape a strong vision for the future development of CYP services you are responsible for. You will facilitate a sense of connection with the wider CYP directorate, ensuring local teams feel enabled and empowered to deliver this vision. You will provide a constant stimulus for improving services in a learning environment.

To support these operating principles, you will embrace Change Grow live values:

• Be open

• Be compassionate

• Be bold

In doing this, managers will demonstrate the following competencies and behaviours: Judgement, Open Minded, Diversity, Courage, Communication and Influence, Emotional Intelligence, Leadership and Delivering Results.

 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

Salary Range (pro rata if part time)

CGL points 42 to 46 (£45,993.69 - £50,346.75)

ILW / OLW /Fringe

Inner London Weighting (£4,072.06)

Closing Date

22/4/2024

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):

• Safe Space Community
• Safe Space ED
• Hounslow Helpline
• Nova Roots (Forensic Community Hub)

One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00(midday) – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.

Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.

The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.

They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.

Key Responsibilities

For full list of responsibilites, see attached job description

• To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
• To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
• To ensure safe working and risk management
• To ensure feedback is provided on risk mitigation through serious incident reports.
• To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
• To complete audits and high quality reports for senior internal and external stakeholders
• To interpret performance and impact data for crisis services and be responsible for reporting against service targets
• To provide effective line management supervision to Team Managers and Support Workers
• To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
• To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
• To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
• To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
• To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
• To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.

Person Specification

For full person specification, see attached job description

• A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
• Experience of managing and mitigating risks
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of suicide prevention
• Understanding of trauma informed care
• Understanding of mental health and safety planning
• An understanding of CQC requirements for mental health
• Managing services for vulnerable people in a service delivery organisation.
• Excellent people and project management skills and significant experience of supporting and managing staff.
• Experience of working in the voluntary sector and/or statutory services
• Experience of motivating, developing and training staff
• Experience of creating and implementing safety and risk policies and procedures.
• Successful track record in planning and project management.
• Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
• Knowledge and understanding of the relevant statutory authorities including NHS and social care.
• Excellent communication skills and able to communicate effectively to a variety of audiences.
• Commitment to service user involvement and able to work with service user groups to develop this. 
• Strong organisational skills and able to take control of own workload and meet deadlines.
• Ability to work independently with minimum support.
• Confident in challenging poor performance assertively, constructively and successfully.
• High professional standards and the ability to communicate these clearly to others.
• IT literate to aid communication and analysis of data.

Desirable

• Mental health registration (nurse/doctor/therapist etc)
• Mental health qualification
• Has a full driving licence and use of own vehicle (desirable, not essential. Work related mileage will be paid)
• Experience of working with databases such as Views, IAPTUS, Rio and Python
• Project management qualification

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

 

Post is subject to an enhanced DBS check

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good.

Title: Reception Manager (internally known as Skylight Coordinator)

Salary: £34,844 per annum

Contract: Permanent

Hours: 35 per week

Location: Based in Crisis Skylight Oxford, Old Fire Station, 40 George Street, OX1 2AQ. This is an onsite role. 

About the role

Crisis Skylight Oxford supports people experiencing homelessness. The service is based in the Old Fire Station alongside an Arts Centre open to the public. As the Reception Manager (Skylight Coordinator) you will ensure that the reception area runs efficiently and effectively and is a warm, supportive space to anyone needing our support. You will manage the reception team and volunteers, ensuring the provision of good advice, information, and guidance.

About you

To be successful in this role you will have experience of managing a busy reception where people have presented with a wide range of issues and challenges. You will have experience of working with disadvantaged or socially excluded groups or individuals, either as part of a paid role or in a voluntary capacity. This role includes line management responsibilities so you will need experience of managing staff and/or volunteers. You will have good admin skills, with strong oral skills including the ability to communicate key information clearly and precisely. This would be a great opportunity for someone who is already working within the sector or someone with voluntary experience who wants to use their Reception Manager experience to help end homelessness.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy

- Pension scheme with an employer contribution of 8.5%

- 28 days and option to purchase up to 10 additional days leave

- Enhanced maternity, paternity, shared parental, and adoption pay

- Flexible working around the core hours 10am-4pm

- And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 5 May 2024 (at 23:59)

Interviews to be held on Thursday 16 May at Crisis Skylight Oxford, Old Fire Station, 40 George Street, OX1 2AQ

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic Knowle (Bristol) team as an Assistant Manager.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• A 21 hour working week
• 25 days holiday (pro-rata) + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Job Title: Finance Manager - Fostering

Salary: £37,539 - rising to £41,709 after 18 months in line with pay policy - plus £750 Home Working allowance  and London Weighting £4,082 (if applicable)

Hours & Contract: 35 Hours per week - Permanent Role 

Location: Homebased anywhere in UK with occasional travel to face to face events required

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

This is an exciting opportunity to join a friendly and steadfast team of staff in the pivotal role of Finance Manager.  As the Finance Manager, you will have the opportunity to showcase excellent financial and team management skills, as you provide outstanding support and services to senior Finance Team colleagues, regional area teams and our foster carers, on a daily basis. The Finance Manager may be homebased within England, Scotland or Wales but will be required to travel to face-to-face events occasionally for team meetings, training and wellbeing events.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Finance Manager will include:

• Implementing and Maintaining financial controls across the organisation
• Preparation of reports for the Executive and Trustees
• Responsibility for Children's Savings
• Progressing schedules / reconciliations and reports for statutory audits
• Leading on use and development of finance systems across the organisation
• Responsibility for electronic financial systems across the organisation
• Responsibility for payroll and associated procedures for employees
• Responsibility for payments and associated procedures for foster carers
• Line management and development of the finance team
• Liaison with third party providers such as banks, HRMC, Local Authorities etc
• Having up to date knowledge of security, data protection and charity sector legislation in relation to finance.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy)
• Family friendly policies
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis)
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme
• Menopause Policy and free Menopause Clinician Appointment
• Stakeholder Pension Scheme (salary sacrifice)
• Fantastic learning and development opportunities for all roles

A Standard / Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Monday 29th April 2024

Interview Date: Wednesday 8th May 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

At the core of RABI’s mission is the commitment to address the individual needs of farming people.  We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person.

You will be part of a wider Volunteering team responsible for developing our approach to volunteering and engaging stakeholders and partners through local events, shows, talks etc.

We currently involve approximately 500 volunteers who help raise funds and awareness of RABI within local communities.  Most of our volunteers are linked to one of our 40 county committees across England & Wales.

You will take the lead for volunteering across a range of projects including the development and implementation of new volunteering systems and processes and the piloting of a new volunteer ambassador programme.  The role also includes the line management of the Volunteering Projects Co-ordinator. 

Key responsibilities:

Volunteering systems & processes

• As the lead ‘subject matter expert’ for volunteering, you will lead on the implementation of new volunteering systems & processes across RABI.  This includes making decisions to support system development, testing, communications and training for users.
• Work closely with the National Volunteering Manager and the team of Regional Managers, to ensure they are equipped and supported to make best use of the new systems. 
• Work with the Head of Volunteering and Volunteering Projects Co-ordinator to ensure the appropriate processes and policies are in place to support good practice and an accessible and inclusive volunteering experience.
• Lead on the evaluation of new systems & processes for volunteering and agree clear recommendations / priorities for future development.

Diversify and expand volunteer offer

• Lead on development and implementation of new volunteer roles – including the introduction of community and corporate ambassadors.
• Work with a range of stakeholders to clarify priorities for future development for new types of volunteering – from flexible, micro roles, to more formal roles such as volunteer ambassadors. 
• Develop and agree approach to volunteer recruitment, engagement and development – to support ambassadors and other roles.
• Put in place a clear development plan for ambassadors – including opportunities to come together, collaborate on future content and training etc.
• Manage and evaluate pilots – gathering evidence to inform future development. 
  

Volunteer learning and development

• Understand volunteer learning and training needs and organisational requirements to inform future development. 
• Lead the introduction of new learning systems, volunteer portal and content to support volunteer training and development – to ensure volunteers feel supported and we are meeting appropriate safe and legal obligations.
  

Volunteer communications and recognition

• Work with Head of Volunteering to improve volunteer communication – including volunteer forums and newsletters. 
• Lead on improvements to informal and formal recognition of RABI volunteers / county committees – including introduction of long service awards and involvement in national initiatives such as Volunteers Week and Big Help Out.

Team management and leadership

• Work closely with the Head of Volunteering, National Volunteering and Senior Regional Managers to set direction, make decisions and engage the wider team.
• Manage the Volunteering Projects Co-ordinator, setting clear goals and supporting their development.
• Work with the wider Volunteering team and other departments, to support and embed the volunteer journey and good practice in volunteer management.

General

• Comply with RABI’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
• Take responsibility for professional development, working with your line manager to identify training that will support growth in the role.
• Promote the Charity’s work. Attending external meetings and events in agreement with your manager. 
• Perform any other reasonable task as required by your manager. 

Person Specification:

Essential

• Affinity, understanding and demonstration of the goals and objectives of RABI.
•  Project management & leading change – experience of managing projects across an organisation and working with different stakeholders to support change – ideally related to volunteering.
• Volunteer management – very good understanding and experience of volunteering development and management good practice. 
• Learning and development – experience of supporting people’s development and confidence through provision of guidance, e-learning.
• Previous people management experience – including setting goals and managing performance. 
• Communications & interpersonal skills – ability to engage and build strong relationships with a range of stakeholders through good communications.
• IT & digital systems – experience of using and supporting others in use of CRM and similar systems.
• Be resilient and open to change in a developing department, and able to adapt to those changes.
• A positive and creative approach to work.
• Self-motivated and confident in working both independently and in a team environment.
• Ability to manage time effectively, prioritise workload and plan ahead.
• A full UK driving licence.

Desirable

• Experience of managing and developing a volunteer ambassador programme.
• Experience of using and supporting others in use of MS Dynamics. 

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Full training and support will be provided for the right candidate.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

We are recruiting for two Peer Support Leads (Birmingham and immediate surrounding areas): 

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C.  

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?

We are looking for passionate and skilled peer leads who have excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Working as part of a growing team providing services to people living with hepatitis C, this post will expand delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Birmingham and immediate surrounding areas to raise awareness, promote harm reduction approaches, and proactively increase HCV (Hepatitis C Virus) testing, treatment, and care for marginalised communities. 

This post will require extensive travel across the region, and it is desirable, but not essential for the post holder to hold a clean driving licence and have their own vehicle for work related travel.   

This new role will lead in the development of the financial resilience and overall vision of the organisation to achieve a strong, effective and ethical finance function.

Working closely with the core staff team, Treasurer and the Finance team, it will develop and maintain financial policies, systems and procedures to enable smooth financial management and transparency.

This role will lead on financial reporting and financial oversight, working with the Management Group and the Treasurer/Trustee team to enable financial compliance and sustainability for Platform. 

As part of building more resilient financial systems, this role will lead and develop our fundraising function, including reviewing and building the systems, processes and policies that enable an effective long-term fundraising strategy.

Details:

Hours: 4 days: 32 hours per week based on a 40 hour week, flexible hours possible.

Contract: Permanent, subject to 6 months probation.

Salary: Baseline salary as of March 2024 is £42,248 pro rata  (£33,791 at 4 days a week) and is subject to Platform’s Socially Just Waging System.

Location: Oxford House, Derbyshire Street, London, E2 6HG, but remote working is possible. Most Platform staff are supported to work from home most of the time, but all permanent members of staff are expected to attend in-person monthly meetings, and other in-person meetings when required. 

Responsible to: Management Group, Trustees (in conjunction with the Treasurer)

Duties and responsibilities:

Work with the Finance Team, People and Process Manager, relevant trustees and the wider staff team including project budget holders to deliver:

• Financial management 

  • Strategic Development 

    • Design and implement systems to enable sustainable financial strategy, integrating finance and fundraising, including budgeting, income projections

    • Jointly lead a review of the Socially Just Waging System

  • Planning  & Delivery

    • Finance software implementation, maintenance and development.

    • Implementation and oversight of organisational finance policies, processes and procedures

    • Support programme managers to produce programme budgets

    • Provide insight on financial risks and opportunities to the staff team to support collective decision making

  • System Maintenance

    • Oversight of pass through grants and financial partnerships 

    • Managing financial service providers (payroll, auditors, book-keepers, software systems development)

  • Financial Compliance and Governance.

    • Coordinating annual audits 

    • Reporting to Companies House, and Charity Commission in conjunction with HR staff

    • Delivering quarterly management accounts to the staff team and Trustees.

    • Support external audits in conjunction with project staff. 

• Fundraising management and coordination

  • Strategic Development

    • Lead and facilitate the collective delivery, monitoring and development of a sustainable fundraising strategy to build financial resilience, in line with Platform’s values to meet the organisation's agreed financial objectives. 

    • Update and ensure active practice of ethical fundraising policy

  • Planning & Delivery

    • Work with staff team to implement short, medium and long-term fundraising plans

    • Develop and manage the fundraising pipeline, including, researching, scoping and supporting bid writing in collaboration with programme managers.

  • System Maintenance

    • Support grant management and reporting using appropriate software.

• Collective organisational management

  • Pro-actively participate in sociocratic, consensus decision making in our team meetings, contributing to the general strategic development of Platform.

  • Participate in line management processes, including line management of colleagues after probationary period

  • Active participation and collaboration in Platform’s restructure process, including development of roles, circles and teams.

Any other reasonable requests made by the Platform staff team and/or Trustees.

Person Specification

Outlined below is our understanding of the skills, experience and knowledge that would be beneficial in the role of Finance and Fundraising Manager. We define this as skills, knowledge and experiences, whether in paid work for charities, SME’s, grassroots campaigning, volunteering or through your lived experience. 

We welcome people to apply even if they do not meet all of the criteria: we are very aware that people, in particular those who are racialised and/or otherwise minoritised may not have had formal opportunities to demonstrate their skills and competence. 

Please do get in touch if you have any questions or want more information about the role.

Essential 

• Commitment to Platform’s vision, values and principles - in particular anti-oppression

• Experience of developing integrated financial and fundraising systems.

• Experience (2 years or more) of managing organisational finances, specifically:

  • Using finance software 

  • Managing payroll and pensions

  • Managing financial service providers

  • Financial compliance and governance

• Experience of developing long-term fundraising strategies focussed on trusts and grants.

• Experience of supporting staff to manage budgets and/or fundraise 

• Experience of collectively running a group, and/or working and/or organising within a collective management structure and/or a flat or non-hierarchical structure

• Excellent collaboration and team working skills, including clear and timely communication, openness to feedback and willingness to engage with conflict when necessary and with care

• Ability to work independently and autonomously within a collective, with a good ability to adapt to changing need and circumstance

Desirable 

• Track record of generating income for an organisation through fundraising, including managing and reporting on grants.

• Knowledge of and interest in anti-oppressive fundraising and financial practices including; 

  • Ethical fundraising policies and practices

  • Equitable budgeting 

  • Socially just pay practices

  • Developments and debate in the philanthropic community

• Experience of developing and maintaining financial policies for an organisation

• Good networks across the social and environmental justice  fundraising/philanthropy sector

• Strong communication skills: able to write and speak in effective, persuasive and inspiring ways, tailored to different audiences.