Volunteer support staff volunteer volunteer roles in Edinburgh

The Wren Project is a volunteer-led charity that provides free, remote, one-to-one, ongoing listening support for people in distress and living with autoimmune disease. There are over 120 autoimmune diseases currently diagnosed by the NHS and these include Lupus, Multiple Sclerosis and Crohn's disease- they are all chronic illnesses which can have life altering impacts.

Volunteers at the Wren Project provide emotional listening support to people with autoimmune disease (our Wrens). In appointments, volunteers offer listening support, where Wrens can talk about how autoimmune disease is impacting their life, without giving advice or offering solutions. Volunteers join a regular fortnightly shift during which they meet with up to 2 Wrens in two 50-minute appointments. 

Volunteers do not need to have qualifications or any knowledge or experience of autoimmune disease. We are looking for warm, empathetic, caring and resilient individuals who want to help others and have the time to offer ongoing, non-judgemental, listening support. 

We are the only charity in the UK who provide support for all autoimmune diseases. Our vision is to build support and community for all four million people in the UK diagnosed with autoimmune disease. Our service would not be possible without the commitment, empathy and support of our volunteers.

WHAT VOLUNTEERING FOR US INVOLVES:

Application and training process:

• Send an application form via our website;

• Attend a group information and discovery conversation where you will learn more about the Wren Project and the listening role 

• Applicants will be invited to participate in a remote, 5-week training programme focusing on listening skills, courageous inquiry, turning towards difficulty and living with autoimmune disease;

• A final one-to-one assessment of readiness before being matched with a Wren.

• Please note, we access an applicant’s suitability for the role throughout the process.

The role:

• Join a regular fortnightly shift, whereby you will support two Wrens in two separate, one-to-one sessions of 50 minutes via telephone/video call/online.

• A self-reflective approach to learning and development supported by staff-led reflective practice sessions. Monthly attendance required for the initial six months.

• Access to ongoing support from other volunteers and the Operations team;

• Opportunities to support the charity in a variety of additional roles.

WHAT WE LOOK FOR IN VOLUNTEERS:

• A desire to support people in times of distress.

• An empathetic and understanding attitude.

• A commitment to offering ongoing support to those in distress and to reflect upon the experience.

• A quiet and private space to conduct appointments.

• Access to a computer, telephone and a reliable internet connection.

• Confidentiality, professionalism and reliability.

• The commitment to volunteer at the Wren Project for at least one year.

WHAT WE OFFER OUR VOLUNTEERS:

• Lifelong skills in deep listening.

• Extensive training in empathetic listening and supporting distress.

• An excellent opportunity to engage in ongoing personal reflection and development in a supportive charity environment.

• A self-reflective approach to learning and development.

• An insight into life with chronic illness and mental health.

Branch Coordinator 
Across the UK, our 65 local branches help disabled people live more independently. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As our local Branch Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, management, communication, organisation, and motivation skills to this role.
Most importantly, you’ll help disabled people to live more independent lives.

What the role involves
This role may vary depending on local needs but is likely to include:
• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Coordinating and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Regularly communicate and act as a key contact between staff and volunteers

What you need for this role 

Essential
• Confident in leading and chairing a meeting
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures

Desirable
• Self-aware of own management style and ability to lead a team, taking a supporting and coaching approach with other volunteers
• Able to communicate to different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience

To volunteer in this role, you will need to:
• Complete references 
• Complete induction including online and virtual training- as directed by central staff
• Undertake a DBS/PVG check if it is necessary for the role 

Additional information about our Volunteering programme:
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. To undertake this specific role, you do not need to be an engineer/skilled craftsperson.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace

Join us in leading positive change!

About the position

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Study design briefs and determine requirements.
• Schedule projects and define budget constraints.
• Conceptualize visuals based on requirements.
• Prepare rough drafts and present ideas.
• Develop illustrations, logos and other designs using software or by hand.
• Use the appropriate colours and layouts for each graphic.
• Work with copywriters and creative director to produce final design.
• Test graphics across various media.
• Amend designs after feedback.
• Ensure final graphics and layouts are visually appealing and on-brand.
• General tasks
• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• Proven graphic designing experience.
• A portfolio of illustrations or another graphics / CV
• Familiarity with design software and technologies (such as Photoshop, Illustrator, Adobe Suite)
• Flexibility and openness to work on a variety of tasks.
• Focused, organised and able to prioritise and execute tasks independently.
• To show professionalism at all levels and in all environments
• Strong team player
• A keen eye for aesthetics and details
• Excellent communication skills
• Degree in Design, Fine Arts or related field is a plus.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

The Volunteer Team Leader / Deputy Team Leader leads the local volunteer team by motivating and supporting members to deliver agreed objectives. The role provides strategic direction, management, and guidance while ensuring a positive, inclusive, and effective team environment. 

What will you be doing?

To lead, motivate and support the local volunteer team in developing, delivering and monitoring a yearly local strategy that aligns with Crimestoppers's vision, mission and organisational priorities. 

What are we looking for?

Strong leadership, interpersonal, and networking skills
Experience leading teams, meetings or projects
Confidence engaging with senior stakeholders and external partners
Ability to support and motivate volunteers from diverse backgrounds
Understanding of the local geographic area and community needs
Willingness to learn and develop knowledge of Crimestoppers's strategies and plans

What difference will you make?

As Volunteer Team Leader / Deputy Team Leader, you will play a key role in empowering people to create safer communities. 

You will lead the local volunteer team, setting direction and ensuring activity aligns with Crimestoppers’ mission that people are the ones who stop crime. 

You will working closely with the Police, Community Safety Partnerships, and local organisations, and help deliver campaigns and events that improve community safety. 

Through regular communication with regional and national staff, you will ensure your volunteers stay informed, connected, and supported.

You also help to recruit, support, and develop volunteers, creating an inclusive and motivated local team. 

Volunteer Team Leader / Deputy Team Leader applicants must live in the local area where you are applying.

This role requires a commitment of around three years to support continuity and effective delivery. Monthly time commitments vary and may include:

• Local or national meetings
• Planning activities
• Partnership engagement
• Ongoing support for volunteers

The Volunteer Team Leader / Deputy Team Leader leads the local volunteer team by motivating and supporting members to deliver agreed objectives. The role provides strategic direction, management, and guidance while ensuring a positive, inclusive, and effective team environment. 

What will you be doing?

To lead, motivate and support the local volunteer team in developing, delivering and monitoring a yearly local strategy that aligns with Crimestoppers's vision, mission and organisational priorities. 

What are we looking for?

• Strong leadership, interpersonal, and networking skills
• Experience leading teams, meetings or projects
• Confidence engaging with senior stakeholders and external partners
• Ability to support and motivate volunteers from diverse backgrounds
• Understanding of the local geographic area and community needs
• Willingness to learn and develop knowledge of Crimestoppers's strategies and plans

What difference will you make?

As Volunteer Team Leader / Deputy Team Leader, you will play a key role in empowering people to create safer communities. 

You will lead the local volunteer team, setting direction and ensuring activity aligns with Crimestoppers’ mission that people are the ones who stop crime. 

You will working closely with the Police, Community Safety Partnerships, and local organisations, and help deliver campaigns and events that improve community safety. 

Through regular communication with regional and national staff, you will ensure your volunteers stay informed, connected, and supported.

You also help to recruit, support, and develop volunteers, creating an inclusive and motivated local team. 

Volunteer Team Leader / Deputy Team Leader applicants must live in the local area where you are applying.

This role requires a commitment of around three years to support continuity and effective delivery. Monthly time commitments vary and may include:
• Local or national meetings
• Planning activities
• Partnership engagement
• Ongoing support for volunteers

· Do you have liver disease or had a liver transplant?

· Have you attended either our virtual or face to face support groups?

·  Do you have some free time to support a someone at the beginning of their journey?

· Are you a good listener and empathetic to others affected by liver disease.

· Are you passionate about making a difference to liver health?

If so, we would love to hear from you.

Key responsibilities include:

1. Working alongside your allocated outreach development officer in the facilitation of British Liver Trust patient support groups

2. Setting up and facilitating both online and face to face support groups as agreed with your allocated outreach development officer.

3. Act as a point of contact for patients attending your allocated support groups.

4. Engaging with patients and families affected by liver disease through peer mentoring to inspire hope, build confidence and help people self- manage their condition.

5. Acting as a peer mentor supporting new individuals who are joining our support services.

Are you a looking for experience in Communications? Do you have a passion for social media? 
 
Join us as a Volunteer Communications Assistant! 

We are looking for an enthusiastic volunteer to support our Community Connections Officer and the People we support in Wales.If you’re looking for Communications experience or you love to make a difference, this is the perfect opportunity to get involved! 
 
Activities will include 

Supporting our Facebook and social media presence. This includes:

• Assisting with poster creation and promotional materials 

• Using Canva to create visual content and graphics 

• Creating content and engaging with Dimensions Wales Facebook group members 

• Networking with community social media groups 

• Liaising with Dimensions Community Connections Officer 

About you 

We are looking for someone who is: 

• Interested in communications, marketing, or social media 

• Experienced in using Canva and confident with social media 

• Creative with good written communication skills 

• Friendly, enthusiastic and interested in others

• Passionate about supporting people to live better lives 

• Reliable/dependable and willing to volunteer regularly

What you’ll gain from being a Dimensions volunteer:    

Dimensions provide support for autistic people and people with learning disabilities across the UK.   

Our volunteers play a vital role in our work and in return, we support them with:    

•  Access to free online training (with access to 800 plus courses)    

• Comprehensive support from professional and friendly Dimensions staff    

• Reasonable expenses may be reimbursed at manager’s discretion     

• An opportunity to gain real experience in the social care sector    

Want to apply for this role? 

If you’d like to be a Dimensions volunteer, please get in touch!

Marketing Volunteer

Location: This role can be undertaken remotely, but please note you will need access to the internet.

Timing: Fully flexible on time per week

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

We’re looking for a creative and motivated volunteer to support us in raising awareness of the service and reaching more people who could benefit from talking therapies and employment support.

This role is ideal for someone who enjoys shaping messages, creating engaging content, and thinking about how we share what we do in a clear and accessible way.

What you’ll be doing

• Creating simple, engaging marketing materials (e.g. posters, leaflets, digital content) using tools like Canva
• Supporting the promotion of the service, including groups, workshops and support offers
• Working with staff to gather key messages, updates and ideas, helping to turn these into clear, accessible content
• Helping us think about how we present the service to different audiences (e.g. potential referrals, partners, community groups)
• Supporting with planning and contributing to awareness campaigns (e.g. Mental Health Awareness Week)
• Reviewing and helping improve existing materials to make sure they are clear, consistent and easy to understand

Skills/qualities we would like you to bring to the role:

• Good IT skills and confident using Canva or similar design tools
• Strong written communication and creativity
• Familiarity with social media platforms (Instagram, Facebook, X, LinkedIn)
• Interest in mental health support, or community engagement
• Ability to work independently and take initiative
• Attention to detail
• Ability to keep a track of multiple tasks and report back on progress
• Reliable and consistent
• Able to work as part of a team, on own initiative and to instruction
• An understanding of Waythrough – information is available on our website
• A genuine interest in being part of the mission and vision of Waythrough
• Ability to maintain confidentiality, professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

The Volunteer Team Leader / Deputy Team Leader leads the local volunteer team by motivating and supporting members to deliver agreed objectives. The role provides strategic direction, management, and guidance while ensuring a positive, inclusive, and effective team environment. 

What will you be doing?

To lead, motivate and support the local volunteer team in developing, delivering and monitoring a yearly local strategy that aligns with Crimestoppers's vision, mission and organisational priorities. 

What are we looking for?

• Strong leadership, interpersonal, and networking skills
• Experience leading teams, meetings or projects
• Confidence engaging with senior stakeholders and external partners
• Ability to support and motivate volunteers from diverse backgrounds
• Understanding of the local geographic area and community needs
• Willingness to learn and develop knowledge of Crimestoppers's strategies and plans

What difference will you make?

As Volunteer Team Leader / Deputy Team Leader, you will play a key role in empowering people to create safer communities. 

You will lead the local volunteer team, setting direction and ensuring activity aligns with Crimestoppers’ mission that people are the ones who stop crime. 

You will working closely with the Police, Community Safety Partnerships, and local organisations, and help deliver campaigns and events that improve community safety. 

Through regular communication with regional and national staff, you will ensure your volunteers stay informed, connected, and supported.

You also help to recruit, support, and develop volunteers, creating an inclusive and motivated local team. 

Volunteer Team Leader / Deputy Team Leader applicants must live in the local area where you are applying.

This role requires a commitment of around three years to support continuity and effective delivery. Monthly time commitments vary and may include:

• Local or national meetings
• Planning activities
• Partnership engagement
• Ongoing support for volunteers

At Afrocats, we work with communities in Greater Manchester to support women, children and families through access to arts and culture. We are looking for an organised and reliable volunteer administrator to join our small, friendly team and provide support across a range of needs.

This is a flexible volunteer opportunity ideal for someone with previous office or administrative experience who would like to use their skills to support meaningful community work.

Role Responsibilities:

• General administrative support
• Data entry
• Presentation preparation
• Monitoring and responding to emails
• Research tasks and adhoc project support

Commitment:
Around 8 hours per week for a period of 12 months.

Working Hours:
Hours are flexible, however, during the initial induction period, some overlap with staff working hours will be required.

We’re looking for someone who is:

• Organised and detail-oriented
• Confident using email, Word, Excel, and other digital services
• Able to manage tasks independently
• Friendly, professional, and proactive
• Comfortable working remotely and as part of a team

Previous administrative or office experience is preferred.

Join us and play an important role in supporting the inner workings of a local organisation working with communities!

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

The Volunteer Team Leader / Deputy Team Leader leads the local volunteer team by motivating and supporting members to deliver agreed objectives. The role provides strategic direction, management, and guidance while ensuring a positive, inclusive, and effective team environment. 

What will you be doing?

To lead, motivate and support the local volunteer team in developing, delivering and monitoring a yearly local strategy that aligns with Crimestoppers's vision, mission and organisational priorities. 

What are we looking for?

• Strong leadership, interpersonal, and networking skills
• Experience leading teams, meetings or projects
• Confidence engaging with senior stakeholders and external partners
• Ability to support and motivate volunteers from diverse backgrounds
• Understanding of the local geographic area and community needs
• Willingness to learn and develop knowledge of Crimestoppers's strategies and plans

What difference will you make?

As Volunteer Team Leader / Deputy Team Leader, you will play a key role in empowering people to create safer communities. 

You will lead the local volunteer team, setting direction and ensuring activity aligns with Crimestoppers’ mission that people are the ones who stop crime. 

You will working closely with the Police, Community Safety Partnerships, and local organisations, and help deliver campaigns and events that improve community safety. 

Through regular communication with regional and national staff, you will ensure your volunteers stay informed, connected, and supported.

You also help to recruit, support, and develop volunteers, creating an inclusive and motivated local team. 

Volunteer Team Leader / Deputy Team Leader  applicants must live in the local area where you are applying.

This role requires a commitment of around three years to support continuity and effective delivery. Monthly time commitments vary and may include:
• Local or national meetings
• Planning activities
• Partnership engagement
• Ongoing support for volunteers

Chair of Trustees - The Family Place Foundation

We are recruiting a new Chair of Trustees to lead our Board and support the next stage of our charity’s development.

Location: Remote, with occasional in‑person trustee meetings (typically once or twice a year) held in the Clyro/Herefordshire area.

Time commitment: Approximately 1–2 days per month. This includes six trustee meetings a year, occasional ad‑hoc discussions and light‑touch support between meetings (for example reviewing policies or responding to emails).

Remuneration: Voluntary role (reasonable expenses reimbursed)

About us

Established in 2020, we are a small, well-established charity with a strong grounding and a clear purpose. We raise funds to provide support to adopted, fostered and kinship care children and their families to improve emotional wellbeing, strengthen relationships, and reduce the impact of early trauma. In collaboration with leading UK practitioners, we support the delivery of a range of services providing essential therapeutic care and family support that isn’t covered by statutory funding. Services offered include Family Activity Days, Specialist Clinical Workshops, Advisory Consultations and Family Respite Camps. We also work to raise awareness of the challenges faced by children who cannot live with their birth families. We are a warm, committed team with a strong reputation for high‑quality support, clear governance, and genuine care for the families we serve.

To learn more about our work, please search online for “The Family Place Foundation”.

We are now seeking a Chair of Trustees to help guide the charity through its next stage of development, including shaping our emerging Family Foundations project, a significant new early‑years initiative for the charity, alongside our ongoing portfolio of funded projects delivered through our specialist partner. This is an exciting opportunity to join a dedicated Board and a small operational support team who care deeply about the families we serve and the long‑term sustainability of the organisation.

The charity is currently led by a Board of four trustees, supported by two part‑time operational staff and a small group of volunteers.

As Chair, you will provide leadership to the Board, ensure effective governance, and help the charity continue enabling the delivery of high‑quality, trauma‑informed support. You will work closely with the trustees and operational colleagues to help shape strategy, strengthen partnerships, and ensure the charity remains compliant, resilient, and focused on its mission. You will also play a key role in strengthening the charity’s governance and fundraising, which in turn enables the therapeutic delivery carried out by our specialist partner. 

A supportive handover will be provided to ensure a smooth and confident transition into the role.

Person Specification

We are looking for someone who brings:

• Warmth, clarity and good judgement, with a balanced, proportionate approach to governance.

• A genuine commitment to improving the lives of adopted, fostered and kinship care children and an understanding of the challenges faced by families affected by early trauma.

• Confidence in chairing discussions, helping the Board reach clear, well‑considered decisions.

• An understanding of good governance, including risk, safeguarding and compliance (or a willingness to learn).

• The ability to work collaboratively with trustees and our small operational support team, offering encouragement and constructive challenge while supporting the charity’s governance and fundraising role, which enables the specialist delivery work carried out by our partner.

• Strategic thinking, with the ability to help shape the charity’s direction and ensure long‑term sustainability.

• Reliability, integrity and a calm, steady approach, keeping the charity’s purpose at the centre of decision‑making.

• Meets the eligibility requirements to serve as a charity trustee, as set out by the Charity Commission.

Helpful but not essential:

• Experience of chairing a board or committee

• Experience in charity governance, education, social care, therapeutic work, or community leadership would be helpful, but we are open to a wide range of backgrounds.

• Lived or professional experience related to adoption, fostering, trauma or family support.

What We Offer

• A warm, committed Board, small operational support team and group of volunteers who work collaboratively and value clear communication.

• A meaningful opportunity to shape the future of a small but growing charity with a strong reputation for high‑quality, trauma‑informed support.

• Flexible time commitments that fit around work and family life.

• A chance to make a tangible difference to adopted, fostered and kinship-care children and young people, and the families who care for them.

How to apply

Please apply through the CharityJob platform with your CV and a short supporting statement outlining your interest in the role and your relevant experience. 

If you would like an informal conversation before applying please contact the charity directly using the details provided on our website. We would be happy to arrange a conversation with the current Chair or another member of the Board if you would like to learn more about the role.

We welcome applications from people of all backgrounds and lived experiences.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.