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Page 10 of 14
London, Greater London (On-site)
£32,000 - £40,000 (or higher if sustainable income targets are achieved)
Full-time or part-time (4 days per week (28 hours) or 5 days per week (35 hours))
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Are you the person to take The Ivy Street Family Centre to the next level? We are looking for a motivated and passionate Director of Operations who can take this much-loved and vibrant charity into the next phase of its life. 

ABOUT US

The Ivy Street Family Centre is a little oasis of warmth and fun in the heart of Hoxton. We provide welcoming and relaxing spaces for children and their carers where everyone makes friends. We welcome mums, dads, childminders, nannies, grandparents and anyone else looking after under fives.

Ivy Street has a history of serving the local community for over 40 years. We punch well above its weight in terms of reach and impact, and you have the opportunity to build on this solid foundation to reach more people and organisations to improve lives and promote thriving relationships within families in Hackney.

THE ROLE

The main purpose of the role is to build a financially stable base for the work and impact of The Ivy Street Family Centre, by making full use of the income producing potential of our fabulous new centre.

You will work with our small, but wonderful and committed team of play workers to develop our range of services and increase the impact of Ivy Street in Hackney and beyond.

Title: Director of Operations

Reporting to: Ivy Street Family Centre Trustees

Salary: £32,000 (working 4 days/week) or £40,000 (5 days/week); scope for higher salary and/or annual bonus if sustainable funding targets achieved.

Benefits: Eligible to join our stakeholder pension scheme after passing probation.

Location: 54 Ivy Street, Hoxton, London, N1 5JE; up to one day per week working from home.

Hours: 28 (if working 4 days/week) or 35 hours (5 days/week)

Holiday entitlement: 22.5 days (if working 4 days/week) or 28 days (5 days/week)

Contract: Permanent

Closing Date: 15th June 2025

RESPONSIBILITIES

The Operations Director reports directly to the Trustee Board and is responsible for the following:

1. Working with the Trustees

  • Overall vision and mission setting: Developing the use of the services and the building and increase the impact of Ivy Street for the benefit of the local community.
  • Fundraising: Raising funds from a variety of sources to ensure the long term financial security of the charity, particularly focussing on rental income from the facility.
  • Financial: Overseeing finance (with the assistance of a Trustee Treasurer)  and ensuring that regular, accurate financial reports are provided to the Trustees and accurate records are kept, and providing an Annual Report for the annual accounts.
  • Compliance: Ensuring that all legal requirements are met:
    • Health and Safety
    • HR
    • Safeguarding
    • All other policies and procedures including risk management.
  • Community Impact: Nurturing of outside relationships with other organisations and services.
  • Monitoring: Overseeing the quality and monitoring of our services.

2. Day to Day Responsibilities

  • Developing and implementing a robust rental strategy to increase the use of the building for the long term financial security of Ivy Street and benefit of the local community.
  • Networking with other organisations, charity partners and donors.
  • Work with the staff team and trustees to develop and monitor the programme of activities and services.
  • Overseeing staff and the activity programme.
  • Overseeing the maintenance of the fabric of the building.
  • Promoting the charity’s work with other organisations and in the local community.
  • Ensuring that accurate financial and service records are kept.
  • Developing and implementing a volunteer programme to support the work of the staff and provide opportunities for local people.

3. Reporting

  • Attending Trustees meetings.
  • Providing regular written reports to the Trustees for each trustees’ meeting.

4. Training

  • Ensuring that appropriate training is available to all staff and volunteers.
  • Pursuing self development by attending appropriate training courses/events and networking opportunities.

5. Equal Opportunities

  • Encouraging mutual understanding, support and co-operation amongst a diverse group of people in line with the Equal Opportunities policy.

6. Safeguarding

  • Working with the staff and trustees to ensure that:
    • all staff and volunteers are following safeguarding procedures in accordance with the Safeguarding policy.
    • all DBS checks are up to date.
    • staff and trustees can access appropriate training.

7. Other

  • Undertaking other relevant duties as required, in consultation with the Trustees.

ABOUT YOU

Skills and Experience

  • A good degree OR relevant professional qualification OR relevant experience.
  • Experience of running a facility and programme of services.
  • Demonstrable ability to develop and execute a business strategy or fundraising programme.
  • Good interpersonal skills and an ability to work as part of a team.
  • Strong administrative ability; including computer literacy and experience.
  • Willingness to work with volunteers and a positive attitude to their development, including an ability to undertake some on-the-job training.
  • An awareness of the factors affecting inner city life and marginalised groups, and knowledge of the local community.
  • Knowledge and understanding of relevant Health and Safety, Safeguarding and Equal Opportunities requirements.

Personal Qualities

  • Genuine passion for supporting vulnerable families in urban communities.
  • Personal commitment to social justice and community development.
  • Respect and appreciation for diverse cultural and racial backgrounds.
  • Deep resonance with our charity's roots and ethos.
  • Self-starter, willing to learn and with a great can-do attitude.
Application Instructions

In your cover letter, please outline why you would like to work for Ivy Street and what excites you about this role.

Posted by
Ivy Street Family Centre View profile Organisation type Registered Charity Company size 1 - 5

We're a small and vibrant charity serving families, mothers and babies in inner-city London.

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Posted on: 16 May 2025
Closing date: 15 June 2025 at 18:56
Tags: Fundraising, Business Development, Operations, Governance / Management

The client requests no contact from agencies or media sales.