Volunteer supporters volunteer volunteer roles in Romford, essex

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor. 

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

What happens when you apply

We are currently accepting applications on a rolling basis so there is no deadline to apply, however we may have to close the application window temporarily if we receive a large number of applications. 

Application stages:

1. Apply online using the link on this page.
2. Application review. The PTS staff team will review your application. If suitable, you will be invited to join us for an introduction call. If we can not proceed with your application we will let you know why. Please allow up to four weeks for us to respond to your application.
3. Introduction call. This will be a 15-30 minute call online (via Google Meet) with a Support Services staff member. We’ll ask you a few questions about your application to find out more about you, as well as answering any questions you have. We’ll also get your consent to contact your referee.
4. Online training and reference check. The team will get you set up on our Volunteer Training Hub so that you can complete your online induction training. This can be done at your own pace, and we’ll check in with you after a month if it’s still not completed. We’ll also request a reference from your referee.
5. Group Induction. Once you’ve completed your online training and we’ve received a satisfactory reference, you’ll be invited to join a group induction. Inductions are hosted online at least once a month and give you a chance to meet other volunteers (new and long-standing) and ask questions.
6. Ready to roll! You’ll now be ready to volunteer, so we’ll set you up on our calling system and book in your first shift.
7. One month check in. The team will always be available, but after your first month we’ll check in to make sure everything is going ok and that you’re happy in your new volunteer role. 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Join our team of befrienders! You will support us to reach some of the most isolated adults in your community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support people to relight a spark to continue a hobby, interest or encourage them to explore and participate in new social activities.

You will support individuals to rebuild their lives beyond crisis.

Loneliness and isolation can affect anyone in life, whatever their age or family situation. Official data from the Office for National Statistics shows that rates of depression doubled during the COVID pandemic, and one of the major causes of depression is isolation.

Hestia has a variety of different services that support people across London and the South East. These services support people that are struggling with their mental health, are victims of Domestic Abuse or Modern Slavery, and more. Join our team of volunteers who play a vital role in what we do!

Face-to-face locations include Islington, Hounslow, Hillingdon, Berkshire, Lambeth, Kingston, Merton, Barbican, Slough, Reading and Croydon

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals

The skills you need

• Good listening and communication skills
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

About Lucas Helps Dogs
Lucas Helps Dogs is a volunteer run  charity working in Sri Lanka to reduce the suffering of street and community dogs and cats. We run spay and neuter clinics, provide rabies vaccinations, emergency treatment, and daily meals to street dogs and cats. We also deliver educational programmes in schools to teach kindness to animals and responsible pet care.

We’re currently looking for a Volunteer Grant Writer to help us secure vital funding so we can continue and expand our work for animals in need.

About the Role
As our Grant Writer, you’ll help identify suitable grant opportunities and prepare well-researched funding applications to support our animal welfare projects. You’ll work closely with our founder to understand the charity’s goals, gather information, and develop strong proposals that demonstrate our impact and vision.

This role is perfect for someone who enjoys writing and research, wants to gain experience in fundraising, or is passionate about improving the lives of animals.

Key Responsibilities

• Research potential grants, trusts, and foundations that align with our mission

• Write clear, compelling funding proposals and supporting documents

• Maintain a calendar of grant deadlines and track submissions

• Help develop a case for support and collect information for applications

• Review feedback from funders to improve future submissions

• Collaborate remotely with our small, friendly team

What We’re Looking For

• Strong writing, research, and communication skills

• Attention to detail and good organisational skills

• Ability to work independently and meet deadlines

• Interest in animal welfare and compassion for dogs

• Experience in grant writing or charity fundraising 

What We Offer

• The chance to make a direct impact for animals in need

• Experience in grant writing and charity fundraising

• A flexible, supportive, and friendly volunteer team

• A reference after 3 months of volunteering

• The opportunity to use your skills for meaningful change

Time Commitment: 2–5 hours per week, flexible schedule
Location: Remote – you can volunteer from anywhere
Commitment: Ideally 3 months or more

How to Apply
If you’d like to use your writing skills to make a real difference for dogs and cats in Sri Lanka, we’d love to hear from you!
Please send a short email outlining your interest and any relevant experience

The Structured Intervention Support (SIS) service offers support for people with high and complex needs.

You will be assisting service users who experience mental distress in one-to-one settings:
-help to resettle in the community on discharge from hospital
-help to develop strategies to improve their quality of life and reduce their dependence on statutory services
-provide personalised key work support to enable people with complex mental health needs progress and maintain independent living.

We are looking for volunteers who can support people with activities for a minimum of 1 day per week. Activities such as:

-Escorting people to appointments/outings/activities or events
-Organisational and administrative tasks – help with budgeting; understanding/applying for welfare benefits; letter writing and form filling; arranging activities/appointments; planning the use of other services such as shopping.
-Supporting people to maintain their homes – reporting/organising repairs; organising a move; signposting and referring to services and activities.
-Ad-hoc support

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Blackheath Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note, that we are unable to provide visa sponsorship for this post. 

We are seeking individuals who can empower children and young people, to support and share our mission within their current school or youth provision setting (Brownies, Guides, Cubs, Scouts and Youth Groups).
You will encourage your group to share the mission of Mary's Meals, raise awareness of our work and fundraise.

What support and resources will i receive?

• Support, encouragement, and guidance from your local Supporter Engagement Officer
• A comprehensive induction to Mary’s Meals
• Opportunities to join online or in person volunteer meetings and briefings
• Resources to fulfil your role
• A regular volunteer update e-mail

What are the benefits of volunteering for Mary's Meals?

• Feeling part of the global Mary’s Meals movement to end world hunger
• Learning new skills and gaining experience as part of a growing and vibrant organisation
• Meeting new like-minded people
• Increasing confidence and team-working skills
• Developing communication skills (verbal and written)
• Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital fun

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our East Dulwich Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied. We would also love to hear from people willing to volunteer on Sundays. 

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. Please let us know if you are willing to volunteer on Sundays.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Barefoot and Free is a small UK-based charity that gifts unforgettable staycations to families with neurodivergent children or children affected by trauma.

We are seeking creative and committed Volunteer Fundraisers to help us grow our small charity.

This is a remote volunteer role ideal for someone looking to use their creative fundraising knowledge to make a meaningful impact.

Role Overview
As a Volunteer Fundraiser at Barefoot and Free, you will be reuired to come up with fun ideas to fundraise, be able to engage people to fundraise and encourage new supporters.

Key Responsibilities

• Plan, organise and execute virtual and in-person fundraising events (eg raffles, quizzes, sponsored challenges)
• Liase with fundraisng volunteers (eg sponsored runners etc)
• Ensure events run smoothly by preparing, schedules, materials and plans. 
• Act as a main point of contact for invividual fundraisers and teams
• Regukar communication to offer encouragement and guidence.
• Procatively check they have everything they need (eg fundraisng pack, marketing materials) 
• Create.design a central fundraising tracker (eg excel or similar) 
• Log all fundraising activities, targets, deadlines ad progress updates 
• Collaborate with the social media volunteers (if applicable) to amplify campaigns
• Support the recruitment of new fundraising volunteers

What You’ll Bring

• Clear friendly written and verbal communication
• Ability to confidently engage with fundraisers, donors and team members remotely
• Excellent time management and ability to co-ordinate multiple activities at once
• Structured approach to planning events and tracking fundraising progress
• Strong communication skills, self-motovated with the ability to work independently with minimum supervision
• A passion for charitable work and a willingness to contribute time and skills

Time Commitment
This is a flexible remote role. We ask for a commitment of 2 to 5 hours per week. We are happy to work around your availability.

What You’ll Gain

• A chance to use your skills for a good cause

• Hands-on experience in event planning, fundraising, and project coordination, ideal for CVs, job applications, or future charity roles.

• Remote, flexible volunteering that fits around your schedule — ideal for students, parents, or professionals looking to give back.

• Experience working in the charity sector

• Portfolio development and references on request
• Being part of a friendly supportive team making a difference

To apply please send a recent C.V along with a short note about yourself & with examples of any fundraising, event planning you have carried out.

We look forward to hearing from you.

Volunteer your time at Hestia to make our gardens a beautiful place for our service users to enjoy all year through! Are you green fingered and have a passion for gardens and outdoor spaces?

At Hestia we have gardens and outdoor spaces which require your support to bring these back to life by keeping them maintained. We are recruiting for volunteers to motivate and inspire staff and people living in our services to get involved in gardening.

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What you will be doing

• Inspire and motivate staff and people in the services to get involved in maintaining and growing the garden
• To provide tips on how to maintain and grow the garden - sowing seeds, planting bulbs, taking cuttings
• Provide basic maintenance such as cutting the grass, emptying bins, managing weed control and leaf raking
• Lead in planting and nurturing new trees, flowers, and various plants
• Provide best practice on how to use the correct gardening tools
• Inspire people in our services and staff to maintain a clean garden
• Advise staff on the costs of plants and garden necessities

The skills you need

• A basic knowledge/ experience of plant care and use of gardening tools7
• Calm and patient approach
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Are you an organised and proactive leader who enjoys bringing people together to achieve meaningful results? Join us as a Volunteer Project Manager and play a key role in coordinating our remote volunteers across multiple teams.

You’ll be at the centre of ensuring projects run smoothly, collaboration stays strong, and our initiatives continue creating impact in youth empowerment and skills development.

About the Role

As a Volunteer Project Manager, you’ll oversee the full project lifecycle — from planning to successful delivery. You’ll coordinate timelines, deliverables, and communication across various volunteer teams, supporting team leads and maintaining project momentum.

This is a great opportunity to strengthen your leadership, coordination, and communication skills in a mission-driven, international environment.

Key Responsibilities

• Oversee and coordinate progress across multiple volunteer teams and projects.
• Plan and manage project timelines, deliverables, and follow-ups.
• Support team leads in maintaining engagement, motivation, and productivity.
• Track progress, analyse outcomes, and provide regular updates to leadership.
• Identify and address challenges to ensure efficient project execution.
• Foster collaboration and effective communication between volunteers and management.

Skills & Qualifications

• Strong organisational and coordination skills.
• Excellent communication and interpersonal abilities.
• Proven experience managing projects or teams (remote experience is a plus).
• Comfortable using digital tools and project management platforms.
• Proactive, detail-oriented, and able to work independently.
• Genuine interest in youth development and social impact.

What You’ll Gain

• Hands-on experience in leadership and project management.
• The opportunity to collaborate with a global, values-driven community.
• Mentorship and guidance from the management team.
• A meaningful role contributing to youth empowerment and skills development.
• A professional reference and recognition for your contribution.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

Home-Start Croydon is a charity dedicated to helping parents give their children the best possible start in life.

 As a volunteer, you will help run a warm and welcoming peer-to-peer stay and play group for families with children aged 0–5. You will engage with parents, share information about local services, and take part in play activities that encourage children to learn and explore.

 Your support will help strengthen community bonds, promote inclusion, and reduce isolation—creating a safe, supportive space where families and children can flourish and thrive.

Role title: Stay & Play Group Volunteer

Hours: 3 hours per week, term-time only

Key activities

v Setting up the group room and tidying up afterwards

v Chatting with parents and making them feel welcome

v Making refreshments for adults/healthy snacks for children

v  Encouraging children to play and explore

v  Participating with the families in the activities organised for the day

v Inspiring parents to build friendships and support networks amongst themselves

v  Providing information on childcare options / signposting to local services for families (training provided)

v  Being attentive, observant, able to read situations and respond with care

v  Building a good knowledge of your own community and links with local families

v Collaborating and coordinating with fellow volunteers to ensure sessions run smoothly

v Recording and documenting basic but essential information needed for funding purposes

v Attending training

v  Regularly meeting with the Parent Champion Coordinator and other volunteers to share good practice

Skills and Experience

v  Have experience of being a parent or carer

v  Have a positive experience of using formal childcare and local family services

v  Having an understanding of professional and personal boundaries

v  Being warm, jovial and welcoming with the families and colleagues

v  Have a non-judgemental attitude, able to communicate and listen with kindness and understanding

v  Have the ability to empathise with some of the difficulties parents face

v  Be able to work collaboratively in small teams

v  Have an awareness of Confidentiality and Safeguarding of children and vulnerable adults (training provided)

v  Have knowledge of and commitment to equal opportunities, fairness and diversity

v  Be able to keep basic records as requested by Home-Start Croydon

Prospective volunteers will be contacted and invited to attend an induction training course provided by Home-Start Croydon and Coram Family and Childcare. An enhanced DBS check is required and will be carried out as part of the application process by Home-Start.

Home-Start Croydon is committed to safe recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

This role involves volunteering with families who may be going through difficult times. It is essential that candidates are in a stable and positive place themselves, meet the above criteria, and are prepared to work sensitively and responsibly with families. Home-Start Croydon reserves the right to decline any volunteer application if the individual does not meet the requirements or if it is considered not suitable for the families’ well-being.

We’re looking for creative and organised people who enjoy visual design and want to use their skills to support meaningful community projects.

As a Creative Design Volunteer, you’ll help create eye-catching digital and print materials that promote our programmes, campaigns and events. From social media graphics to posters and newsletters, your designs will help us communicate clearly and consistently with our audiences.

This is a flexible opportunity for anyone who enjoys bringing ideas to life through design and wants to use their creativity for social good.

What You’ll Be Doing

• Designing digital and print materials such as posters, flyers and social media graphics
• Creating templates and layouts for newsletters, presentations or reports
• Adapting designs to meet accessibility and brand guidelines
• Supporting the visual design of campaigns and community events
• Helping organise and manage design files and templates
• Contributing creative ideas for visual storytelling and community engagement

Skills and Qualities We’re Looking For

• Creative eye for layout and design
• Confidence using design tools such as Canva, Adobe Creative Cloud or similar
• Attention to detail and ability to follow brand guidelines
• Good communication and collaboration skills
• Reliable, organised and able to manage time effectively
• Interest in community, social impact or charity communications

What You’ll Gain

• Experience designing materials for community campaigns and events
• Opportunities to develop and showcase creative skills
• A chance to build a portfolio of design work for a good cause
• The satisfaction of helping a charity communicate its impact

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

Shop Volunteering Opportunities

Kensington

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop is open Monday - Saturday 10:00-18:00 and Sunday 11:00-17:00

Location: 211 Kensington High Street, London, W8 6BD 

Supervised by: Community Shop Manager/Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role  

• Volunteering in the community

Our Van Driver’s mates are out and about supporting drivers with delivering and collecting stock throughout the local area. They play a key part in getting donations to and from shops. This role does require the ability to lift heavy items. 

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact the volunteering team