Volunteer team member volunteer volunteer roles in Isleworth, greater london

We are growing our volunteering team and looking to recruit 2 Lead Volunteers for our Content Team. We’re looking for two people who have a passion for promoting a charity supporting a rare condition and have the ability to support a volunteering team as well as plan and use communication tools such as websites, Canva and other digital platforms.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.

You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives

• Lead a team of content writer volunteers.
• Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
• Building, leading and inspiring the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
• Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and ideally optimised for search and user experience for channels of content including on our website, in our members' magazine as well as supporting the content for social media .
• Supporting the development of a communications strategy, focusing on the content section.
• The implementation of a functional content calendar
• Establishing workflow for requesting, creating, editing, publishing, and repurposing content
• Operate as the point of contact for content volunteers in the team.
• To also be an active part of the content team as a content writer.
• Identifying, initiating and leading on content projects which align to the strategy and realise our goals.
• Collaborate with the team
• To contribute to the Annual Report or other reporting documents.
• Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
• Promote the charity across all our channels and forms of communication.
• Ensure effective, regular communication to both internal and external audiences.
• Support the review of progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

• Have a real enthusiasm for excellence, innovation, continuous improvement and change.
• Be a team leader who is positive, hands-on and able to get the best out of a team.
• Have excellent interpersonal skills and are adept at building relationships with different stakeholders.
• Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
• Have a high level of attention to detail.
• Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

• The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
• Experience in building and leading a team.
• Previous experience of working or volunteering for charities and/or volunteer organisations is desirable but not required.
• Creativity 
• Good IT skills.
• Ability to motivate and enthuse others.
• To be a part of a team.
• Previous experience in marketing, communications, or related fields.
• Strong leadership skills with the ability to motivate and inspire volunteers.
• Experience of using Canva or similar design packages.
• A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third sector.

Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.

You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is an excellent opportunity for you to make a real difference to a rare condition.

Key Benefits

• Gain valuable experience in communications and marketing, plus charity team leadership.
• Make a meaningful impact on the fight to support the CRPS community.
• Develop professional skills and expand your network.

We're looking for a trustee with experience or knowledge of working within the criminal justice system. This is an important area of our work that isn't currently represented on our board.

Step Together Volunteering is a small but mighty charity. Through our unique, person-centred approach we support people to build the confidence and skills they need to look towards a positive future.

We work with young people, people in contact with the justice system, and the Armed Forces community, through 1-1 support, coaching and volunteering placements in the community. Our support doesn't have a time limit, we work with our clients until they have the confidence and skills they need to look forward to a more positive future.

We work nationally, our Head Office is Bristol, and our frontline staff are home-based in the regions they cover.

As a trustee, alongside your fellow board members you'll be responsible for the strategic leadership and administration of Step Together, and we're keen for you to contribute your perspectives and experiences to discussion. Alongside this, we'd specifically like you to:

• Provide expertise relating to the criminal justice system, and support to the rest of the Board and senior staff to ensure the charity operates a best practice model.
• Help identify opportunities for the charity to expand its work and impact within the criminal justice sector, including those funded by statutory and voluntary funders.
• Remain abreast of key developments within the criminal justice sector, ensuring these are brought to the attention of the rest of the Board and senior staff.
• Leverage support for the charity’s work (financial or otherwise) from your own networks and contacts where possible.
• Advise on implications of any current or planned projects within the criminal justice sector to aid good decision-making at board level.

What are we looking for?

Your experience will ideally have been gained through professional work in the Criminal Justice Sector. This could be through employment within the Prisons or Probation Service, other Ministry of Justice role, Youth Justice teams, Police, or with another charity or agency working in the sector.

Good networks within the justice system in the southwest would be advantageous. You will be knowledgeable about the criminal justice sector, the role the voluntary sector plays, and the challenges faced by the different organisations working in the sector.

Ability to work at a strategic level is essential.

We are looking for someone who is passionate about the work that we do, and someone who is happy to advocate for and represent the charity to key stakeholders to help further our work and impact.

What difference will you make?

Your knowledge and experience of the criminal justice system will help shape our strategic direction and decision-making in this important area of our work.

More broadly, as a trustee, you'll play an important role in ensuring Step Together is sustainable, well run and has a clear, strategic direction so that it continues it's brilliant work, supporting people who are otherwise left behind.

Commitments

We have two in person meetings per year (one in London, one in Bristol) and two online, plus an 'away day' in the autumn. We're ideally looking for trustees who based in Bristol or the surrounding areas.

Our board meetings and away day are fixed but there may be times we need to get in touch on an ad-hoc basis, or ask you to be involved in task-focussed committees.

Before you apply

Please get in touch if you've any questions, or to find out more, and we'll arrange a time for you to have a chat with the CEO or Chair.

If you'd like to apply, please get in touch - we'd love to hear from you! It would be helpful to hear a bit about you, what you'd like to bring to the board, and why you're interested in Step Together Volunteering.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Are you interested in communication? Have you got experience of using Mailchimp? Help us engage our charity's audience by creating compelling email and newsletter content so that we can support more people affected by a complex, debilitating chronic condition as well as raise awareness of this rare disease. This is a great opportunity to assist a small but mighty charity.

Description

Our small charity delivers awareness campaigns and a range of support services to patients, relatives, partners and carers who have been affected by a debilitating chronic condition; Complex Regional Pain Syndrome (CRPS). We are urgently looking for 2 experienced email marketing volunteers to join our communications team.

You will be a big link to our charity's clients who are vulnerable and isolated, to them learning more about events, our latest articles, fundraising events as well as ensuring they are aware of the services that we offer that be of help to them. You will also be helping us to raise awareness of this devastating chronic condition.

Even though we are a small organisation we have big ideas and having regular contact through emails and newsletters will show consistency and know they can rely on us to be there for them.

We would like the volunteer to help with:

• Email content: Develop our communication & marketing content calendar, write compelling regular email content, including calls for donations & support, that is relevant and has clear a call-to-action and high click through rates;
• Email content (membership): Create a regular email newsletter for our membership scheme
• Create a number of automated email series - for donors, members, fundraisers and more
• Newsletter strategy: Help us plan and articulate how we can use emails and newsletters to strengthen our organisation, motivate our supporters and communicate with our sponsors;
• Design and implement campaigns and promotional activity

What are you looking for in a volunteer?

We are looking for 2 volunteers who have:

• Strong writing and editing skills
• Good communicator
• Good computer skills and a willingness to be contacted via email and/or video chat
• Experience using email marketing software - specifically Mailchimp
• Marketing skills
• Experience of working on marketing strategies
• Ability to quickly understand the needs of our team, organisation and our services users (we are not expecting you to know about the condition we support)
• Can ask key questions to enable us to clarify requirements
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback
• A passion for marketing and email marketing
• Ability to work flexibly on your own or as part of a team with enthusiasm and commitment
• Ability to create email campaigns with little supervision (after initial support)

Skills

• Digital: Email Marketing
• Marketing and communications: Copywriting/Journalism

Making a difference

What impact will the opportunity have?

You will be joining a small charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we reach the patients, relatives, partners and carers who are in need of our support and inclusion on a regular basis. With your help we will expand our readership to ensure more people are aware of this condition, which will help those affected by it when they see a health professional.

What's in it for the volunteer?

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching more people affected by this rare condition who may not know that we exist to support them. You would have a key role in developing a strategy to complement our awareness campaigns. This is a fantastic opportunity for you to make a real difference in someone’s life which is already isolated and painful, but who may not know there is support out there and to then realise they’re not alone.

About the location

Where will the volunteer be working?

The volunteer will be working remotely, online and entirely from your own home.

Travel Limit

This role will be completely remote.

When will the volunteer be working?

Volunteer availability

• Either in or office hours - however we are flexible

Estimate the time commitment

• 3-6 hours / week - but this is flexible however ideally it would be 4 hours or over to ensure email campaigns are going out at the right time

To apply for the email marketing volunteer please send by email your CV together with a covering letter saying why you think you would be a good candidate for this position, via the Charity Job 'Apply Online' 

At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

The Network meet regularly, every Wednesday evening, but this is not mandatory to attend; occasionally would be wonderful. Need to attend regular Network Leads meetings (monthly).

Following the successful shortlisting of your application, you will be invited to an in-person interview. This is a relaxed opportunity for us to get to know you, and you to learn more about the role and ensure it is a good fit for your volunteering aspirations. We will then undertake necessary screening for the role, including an Enhanced DBS check, right to volunteer check, professional references and an occupational health assessment. Please note this process usually takes around 6 weeks.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

• Inductions and training or this role will need to take place - As a President, many personal embedded skills are required. An Induction programme into the Organisation will be delivered.
• Closing date - 01/05/2026

To apply for this opportunity please follow the link below:

Have you confidently used the Beacon CRM system before? Do you thonk you could share your experience of Beacon use and functionality with otthers?

We are looking for someone experienced in the use of Beacon CRM system who can assist our Funrasing & Engagement Team to make the best of this software and can asist with data analysis to help us build our fundraising contacts and achievements.

Social Media Officer Job Description

Watford & Three Rivers Refugee Partnership (WTRRP)

At Watford & Three Rivers Refugee Partnership, our objective is to provide practical and emotional support, ultimately helping our clients achieve a sustainable position as full members of our society. Many of our clients are destitute, homeless and have no access to assistance from the government. Our mission is to provide access to advice and essential services until statutory services are in place.

Volunteering as a Social Media Volunteer provides an opportunity for you to help promote the charity to current and potential clients as well as the wider community, which could attract donors and other volunteers. As well as this it will be a way for you to develop your social media and computer skills, gain experience volunteering for a charity and also it will be an interesting addition to your CV!

Full training will be given on starting the role, including safeguarding, as well as regular training sessions and continual support from other volunteers.

Responsibilities:

· Updating the charity’s Facebook, X and Instagram pages regularly (ideally at least weekly).

· Liaising with other volunteers from other services to gather photos and information to post prior to and after events/sessions.

· Attend and take photos of the bigger charity events throughout the year.

· Try to gain more followers and traction through social media.

· Reply to comments, share posts and stories and follow relevant local and national organisations.

Requirements:

· 1-2 ad/hoc hours a week.

· Complete training as required and attend bi-monthly volunteer support meetings.

Skills:

· An ability to communicate and empathise with people from a variety of backgrounds and needs.

· Basic IT and social media skills.

· Can work well as part of a team.

· Enthusiasm to help refugee clients.

Desirable experience: 

· Previous volunteering experience.

· Able to follow new social media trends and algorithms to create as much engagement as possible.

If you are interested in becoming a Social Media Officer please apply via Charity Jobs or contact us to discuss further.

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you

Are you a qualified Yoga Instructor who would enjoy facilitating weekly sessions to help individuals with their general well-being. This is an opportunity for you to share techniques with others.

Practicing yoga has been shown to increase mindfulness not just in class session, but in other areas of a person's life.

What you will be doing

• Design session plans enabling all group members to increase fitness, suppleness and help them relax
• Teach the group yoga postures and breathing techniques which allow a range of mixed ages and abilities to participate
• Inspire and motivate people to attend and get involved in the group activities where possible and encourage the group to help design future sessions
• Keep a record of attendees, provide feedback and report any concerns to the staff team

The skills you need

• Skilled and qualified Yoga Instructor
• Good communication skills
• Ability to provide a supportive and inclusive atmosphere that encourages learning and participation

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

"Hosting breaks down barriers and helps you realise how similar everyone is."  

Do you have a spare room in your home?

We are looking for people with a spare room who are willing to offer a temporary home and a helping hand to a refugee or person seeking asylum as they plan their next steps in the UK. Hosting is only ever temporary and you decide how long you are willing to host for; it can vary from a few nights to several months and anything in between. 

Who can be a host?

Anyone with a spare room, or even a sofa bed, that is well connected and has good public transport systems can apply to host. This enables guests to travel to college, school, support groups or jobs, and retain their independence.

All hosts will need to complete an application form, provide two references and have a home visit. 

Support available

We carefully assess each guest and host, match according to preferences, advise on hosting arrangements and preparations, and provide ongoing support to hosts throughout the placement. We stay in contact with you when you have a guest staying with you, and someone from the team is available seven days a week if you have any questions or problems.

We will discuss with you any preferences, such as if you would prefer not to host someone who has not been vaccinated against covid, or who smokes. This will be recorded on your profile on our database so that our whole Placement Team can access this and match you with a guest who fits your circumstances.

All guests, hosts and households are different. Some hosts share meals and do activities with guests; others just give guests a key, show them round and get on with their busy lives. Our team are available to support you through every stage of the process.

Why is hosting needed?

Refugees and people seeking asylum are fleeing war or persecution in their own countries. But many who come to the UK in search of safety find themselves facing homelessness and destitution. They may be without statutory support for long periods, or need some additional help to build new lives.

Hosting is such a practical way to support refugees and it sends a powerful message of welcome, that the UK is in fact kind and compassionate to those who are trying to rebuild their lives here.

Don't have a spare room?

Maybe you have a friend or family member who does. Consider speaking to them about hosting.

"There are so few times you can do something practical to help. Hosting refugees felt like a practical thing to do."

Refugees at Home is the UK’s largest independent hosting charity, connecting those with a spare room in their home to refugees and people seeking asylum in need of somewhere to stay. Our vision is for every refugee and every person seeking asylum to have a safe place to stay. 

Many of our guests come to us on the verge of homelessness – some have already spent time sleeping on the streets. Since starting in 2016, we have supported over 7,500 guests into hosting, but the need is not going away.

Are you looking to get involved in the local community or perhaps have an interest in mental health? Volunteering in our mental health services is a rewarding and varied opportunity for someone who is interested in working in this field. You will support by offering a listening ear and will offer individuals tailored mental health support, alongside our team of trained workers. We are looking for a volunteer to facilitate a Men’s group. The group provides a safe, welcoming place for people to meet, share experiences and support each other’s growth.

What you will be doing

• Facilitate discussions
• Create a supportive environment for men to connect, share experiences, and empower each other
• Prepare hot drinks and snacks
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings.

The skills you need

• Ability to create and maintain a safe environment where participants’ thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Experience of facilitating groups.
• Strong listening and communication skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practice?

Tell My Truth and Shame the Devil C.I.C. is seeking a Volunteer Clinical Therapy Lead to join our founding volunteer team. This role helps ensure that all emotional wellbeing and therapeutic support offered through the organisation is safe, ethical, culturally responsive, and aligned with our survivor-led mission.

As Clinical Therapy Lead, you will provide guidance and oversight for therapy and emotional support activities within the organisation. You will work closely with programme teams, facilitators and safeguarding leads to ensure support is trauma-informed, culturally aware, and responsive to the needs of survivors and community members.

This role combines professional clinical insight with practical collaboration to help build safe and supportive therapy systems for the community.

Experience, Qualifications and Requirements

Essential Experience

• Professional qualification and registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a related discipline (HCPC, BACP, UKCP, BABCP or equivalent).

• Experience providing trauma-informed therapeutic support.

• Understanding of how culture, identity and systemic factors affect emotional wellbeing.

• Knowledge of safeguarding frameworks and ethical clinical practice.

• Ability to assess risk and provide clear clinical guidance in sensitive situations.

• Experience supporting or supervising practitioners, facilitators, or volunteers.

• Strong communication skills, including explaining clinical concepts to non-clinical colleagues.

• Experience working with survivors, vulnerable individuals, or marginalised communities.

Desirable

• Experience working within community, grassroots or voluntary sector organisations.

• Interest in developing culturally responsive therapeutic approaches.
   

Qualifications

Current professional qualification and registration with a recognised regulatory body (HCPC, BACP, UKCP, BABCP or equivalent).

Key Responsibilities 

• Provide clinical guidance to ensure therapy and emotional support services are safe, ethical and trauma-informed.

• Support the planning and delivery of culturally responsive wellbeing programmes.

• Advise staff and volunteers on safeguarding, emotional safety and appropriate support approaches.

• Offer guidance or supervision to facilitators delivering emotional support sessions.

• Review therapy guidelines, safeguarding processes and risk procedures.

• Act as a clinical point of contact for complex situations or safeguarding concerns.

• Support recruitment and training of therapy facilitators or volunteers.

• Monitor feedback and outcomes to help improve wellbeing programmes.

What This Role Offers You

• Leadership experience shaping culturally informed therapeutic support.

• Opportunity to support the wellbeing and recovery of survivors and vulnerable communities.

• Personal and professional growth within a values-led, trauma-informed CIC.

• The chance to help build safe, accessible emotional support systems.

What This Role Is Not For

• Individuals seeking purely traditional or hierarchical clinical roles.

• Those unwilling to work within a survivor-centred, culturally responsive framework.

• People expecting rigid systems without collaboration or community engagement.

A Final Word

Care is always about people, never just processes.

Trust grows through compassion, professionalism and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect and cultural awareness sustain meaningful therapeutic relationships.

Our Volunteer Community Pet Speakers play a vital role in educating and inspiring communities by sharing important pet care messaging with diverse audiences, tailoring their approach to their own strengths and interests.

By supporting the Community Programmes team, you will help inform and educate pet owners in key areas through workshops, community events, and outreach activities.

What will I be doing:

• Shadowing staff to train in school workshop delivery and / or leading stands at community events, across our key areas of Peterborough & Fenland.
• Once trained, delivering pet welfare and dog safety sessions to primary age children in schools, youth clubs and to uniform groups.
• Running interactive event stands at various community events to share essential information on caring for dogs, cats, rabbits, and other small pets.

Important things to note:

To keep everyone safe and ensure the best support for pet owners, we ask our Community Pet Speakers to follow these guidelines:

• When in a school environment ensure you follow the schools and Woodgreen’s safeguarding policy. This includes making sure you are never alone with a student and a member of school staff is always present during sessions.
• If you’re performing a task for Woodgreen in the community alone, always have a designated point of contact, as outlined in our lone working policy. Your safety is our priority!
• Until your training record is fully signed off, we ask that you don’t give direct advice. Instead, you can help by guiding pet owners to the right support services or making a referral to an education or outreach Officer who can assist them. This ensures pet owners get the best possible help.
• An enhanced DBS check is required for this role.

A full induction will be provided for this role which will need to be completed prior to commencing volunteering.  If driving to schools/appointments you will be expected to comply with driving licence checks and the Charity’s Driver and Vehicle policy.

Will my expenses be paid?

If a volunteer had business insurance on their personal vehicle, we can cover fuel costs.

If this sounds like the role for you, please apply now.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Our Mission

Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly. We understand that taking on a fundraising challenge isn’t as simple as putting one foot in front of the other. Combine the physical challenge with an ambitious fundraising target, taking part for a charity close to your heart and finding time to train, the challenge can feel overwhelming. This is where our Motivational Caller volunteers play a vital role. By offering encouragement, reassurance and a listening ear, they empower fundraisers to reach their goals!

How can you help?

To ensure our fundraisers receive the best possible support, we like to give each of them a call ahead of their challenge event to wish them good luck and offer encouragement. With hundreds of fundraisers taking part, we rely on the support of our volunteers to help make these calls possible.

This is what your volunteer role will look like:

• The Events team will provide clear, step-by-step instructions to help you log into our telephone system from the comfort of your own home. This usually takes around 10 minutes and you’re very welcome to do this alongside a member of staff via a Teams call if you’d prefer extra support.

• You’ll receive a password-protected spreadsheet containing a list of fundraisers allocated to you. Calls can be made at a time that suits you, during the week or two leading up to each challenge event.

• We will provide you with all the information you need including a script to follow and frequently asked questions so that you feel confident to make calls to our fundraisers.

• After each call, you’ll simply update the spreadsheet with any key notes or feedback.

What impact will you have?

By calling our fundraisers, you’ll create a personal connection with members of our community and help them feel recognised, valued and supported for the incredible efforts they’re making. By helping fundraisers reach the start line feeling supported and inspired, you’ll play a vital role in maximising the funds raised for The Brain Tumour Charity, directly contributing to life-changing support services and vital research for the future.

We are looking for:

As part of our volunteer team you will be enthusiastic, friendly and willing to chat to our fundraisers about the event they are taking part in. We need you to have:

• Great verbal communication and interpersonal skills
• A friendly telephone manner
• General interest in The Charity and/or our fundraising events
• Access to the internet, preferable through a secure Wi-Fi source
• Basic IT skills, including using the Microsoft Authenticator App and Excel.
• Access to a laptop or computer (preferred)

What can you gain from volunteering?

• You’ll have the opportunity to develop your communication and listening skills through one-to-one conversations with our fundraisers.

• You’ll develop an understanding of how the Events team at The Charity operates.

• You’ll help the Events team raise more than £3.9 million a year, helping fund life-changing support and pioneering research.

Time commitment

We’ll need your help in the week or two leading up to each of our Challenge events throughout the year. The role is very ad-hoc and flexible, so you’ll be free to make the phone calls at a time to suit you within those weeks. Our busiest times of year are Spring and Autumn!

All phone calls will need to be carried out between 10am – 4pm on weekdays only. This is a remote role.

Practical considerations

You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. Volunteers must be over 18. The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with The Charity. Find out more in our Volunteer Expenses Policy. If we receive a high volume of applications, we may close the role early, so we’d encourage you to apply at your earliest opportunity.

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.