Volunteer team role volunteer roles in ferryhill, county durham

Are you fluent in British Sign Language and would like to provide the opportunity for others to learn? This is a great chance to empower others to communicate and bridge the gap between hearing and deaf individuals!

What you will be doing

• Facilitate Online British Sign sessions for beginners or those looking to improve their skills
• Prepare session plans and involve participants in the planning of each session.
• Encourage practice and interaction among participants to develop their skills.

The skills you need

• Good communication skills
• Calm and patient approach
• Ability to provide supportive, and inclusive atmosphere that encourages learning and participation
• Hold a BSL qualification/Fluent in British Sign Language
• BSL Level 3 qualified or above
• Good English-speaking skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Ever been told you that you're a good listener, or that your calm presence helps others feel at ease?

Marie Curie is looking for compassionate, everyday people to join our Companion Team within the surrounding areas of Huddersfield, Halifax or Bradford

What you’ll be part of:

• ​Visit a person weekly in their home and spend time with them and their family members
• Have a chat, a cuppa, or share some quiet time
• Listen to memories, share stories, or talk about everyday things
• Support carers or family members by giving them a short break

You’d be a great fit if you’re:

• Patient and good at listening
• Non-judgmental of others and friendly
• Emotionally steady in sensitive moments
• Able to commit to 3 hours p/week
• Comfortable using email and completing short visit reports

What we will provide you with:

• A deep sense of purpose and connection
• Ongoing support, training and guidance
• A welcoming volunteer community
• Recognition and appreciation for the time you give
• Reimbursement of out-of-pocket expenses each month

You must be ages 18 years or older to apply and be willing to complete a Disclosure and Barring Service (DBS) applicaiton

Want to know more before applying? 

Whether you're curious about the role, have questions, or simply want to get a sense of what it's really like - feel free to reach out and connect with us. We're always happy to chat and give you an insider's view.

Travel Radar provides high quality and relevant news across the Commercial Aviation & Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one of the leading providers of Aviation News available online. We bring exciting and interesting travel news 24/7 from around the globe to a reach of over 20 million users, with the aim to be a free, independent and unbiased source of news and information.

Travel Radar is growing; We are looking for a experienced and skilled Operations Manager to join our team and support our growth by supporting our Editorial volunteers in the smooth operations of the organisation. You will have a hands-on role managing a busy team within the organisation, composed largely of volunteers and interns.

Responsibilities and A Little More About the Role:

• Coordinate management activities and operations to secure efficiency and compliance to company policies
• Supervise department staff and divide responsibilities to ensure KPIs are met
• Hold a monthly department meeting with team members
• Handle a team inbox and handling internal correspondence as required
• Submit timely reports and prepare presentations/proposals as assigned
• Other administrative tasks to support the smooth running of the department

Who We're Looking For:

• Passion for Business/Organisation Management, Administration and Office Management is ideal
• Willingness to learn new skills, software and (likely) a new industry - Aviation and Air-Travel
• Great communication and teamwork skills
• Proficiency in the Microsoft Office365 Suite (Word, PowerPoint, Excel)
• Interpersonal skills and ability to interact and work with staff at all levels

Why volunteer at Travel Radar?

• Fully remote position
• Perkbox / Discount Program with over 4,000 deals and discounts
• Great Training and Learning Resources, including a CPD Level 5 Accreditation in Business Administration
• Option to gain a recognised CIPD award (through experience) funded by the company
• Latest Tech including free subscription to Office365, Grammarly Premium, Adobe Photoshop and Canva Pro, as well as access to company Chromebook devices and Virtual Machines

Additional Information:

Commitment per Week: 5hrs per week (Approx)

Reports to: Chief Content Officer

We're a not for profit Community Energy organisation operating in Southwark and Lambeth and has been established by members of the South London community to relieve fuel poverty by providing renewable energy locally. We have been set up as a Community Benefit Society, which means we are a business managed for the benefit of the community. It’s is run by its shareholders, and shareholding is open to everyone.

We were established in 2023 and received grants from four funds (Government, Mayor of London, Southwark Council, Centrica Energy for Tomorrow) and a fuel poverty alleviation contract from Uk Power Networks (Leaving No One Behind) in 2024 to set up our pilot projects. We have two part time paid managers running the fuel poverty activity and the overall programme.

Our pilot projects include a fuel poverty service delivering energy advice and support for those in need and we currently have five trained energy champions who work with us part-time. We are also running feasibility studies for four solar arrays on housing estates and we’re exploring different possible business models. If we can make this work then we will be setting a precedent for a model for renewables on mixed tenure estates and long term financial sustainable fuel poverty alleviation.

At this exciting and pivotal time at the beginning of our journey we are looking for a Treasurer to support our organisation by overseeing the financial affairs.

The Role

The Treasurer will be overseeing the work of Martin, our dedicated Lead Finance Volunteer, who is an accountant working in Government and has been supporting our work for several months. We estimate that the treasurer role will require an average of less than one day a month, including attendance at six board meetings a year and weekly half hour meetings as necessary to be a mentor to Martin. We hold board meetings every other month on Tuesdays 1-2.30pm. The majority of these are held online with occasional in person meetings in Southwark. The Treasurer will also be responsible for holding a general oversight of financial activities and ensuring that we are keeping in line with our financial responsibilities.

Responsibilities

• Oversee financial matters to ensure that the organisation is compliant with regulations and good practice
• Support the finance team and other members of the board to ensure that effective financial procedures are in place
• Support the team in maintaining accurate financial records and oversee the year-end and funders financial reporting processes
• Advise on finance related initiatives that could benefit the society and input to strategy
• Support the creation of financial prospectuses for community share offers

Essential Qualities, Skills and Experience

• Chartered accountant with at least three years experience
• Understanding of financial management in organisations
• Ability to communicate financial information in a clear and effective manner
• Interest in renewables, sustainability and Community Energy
• Willingness and ability to work as part of a team and build good relationships
• Willingness to mentor our Lead Finance Volunteer

Desirable Qualities, Skills and Experience

• Experience of Community Energy and/or the renewable energy sector
• Knowledge of social enterprise structures
• Experience of being on the board of a not for profit organisation
• Being a resident of or having a connection to South London

Could you use your social media, marketing and communications experience to raise the profile of a small charity? Help us to increase our social media presence and engagement, generate greatr content and help promote existing activities.

Our charity delivers a range of awareness campaigns and support services to patients, relatives, partners and carers who have been affected by a poorly understood pain condition; Complex Regional Pain Syndrome (CRPS). We are looking for 2 experienced social media and communications volunteers who are able to develop posts and campaigns from design to inception, create fresh and engaging content, increase engagement and to increase awareness of the charity and of the condition we represent.

Even though we are a small organisation we have big ideas and would like to draw on your experience in the communications world to help the charity deliver engaging content and communications to help us spread our aims and message to all our audience.

What Will You Be Doing?

• Engagement: Help increase engagement, improve the number of followers/likes, create & execute a content calendar
• Content Creation: Produce fresh, branded and engaging content for our social media channels 
• Graphics: Prepare graphics and text for sharing across channels 
• Engage with our followers and encourage interaction 
• Manage and maintain social media channels on a regular basis
• Support charity campaigns, marketing, events and fundraising activities by promoting them on our social media feeds
• Use your creative skills to support strategies to engage, grow, and widen our target audiences
• Develop publicity materials and communication techniques for social media to raise awareness of our chronic condition 

You will be with a small team of volunteers who will provide an overview of our existing social media content, our brand and how we have approached our social media content to date. 

Experience
We are looking for a volunteer who has experience in:

• Different types of marketing and communications media, including electronic and social media
• Writing and editing marketing content for social media platforms including Facebook, X, Pinterest, Instagram, TikTok, YouTube and LinkedIn (especially TikTok, Instagram Reels & posts and YouTube)
• Building strategies to increase social media following and /or build fundraising or awareness campaigns
• Developing a coherent brand voice for social media, from content creation to community interactions
• Using and setting up tools such as Buffer, Canva etc
• Creating and executing content calendars to help plan social media activity 

Skills Required

• Excellent written communication skills
• Accuracy and attention to detail 
• Creative writing and design abilities
• Good computer and digital skills
• Enthusiasm for communications and marketing and willingness to learn
• Ability to quickly understand the needs of our team / organisation / users
• Ability to transform small snippets of information into interesting and engaging stories suitable for X, Facebook, Instagram etc.
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback 
• An interest in helping Burning Nights CRPS Support achieve its aims
• Good organisational skills
• Excellent interpersonal skills, and able to work as part of a team

What Difference You Will Make
You will join the charity during a critical and challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.

Benefits

You would be a part of our small, friendly and forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would have a key role in developing a socoal media strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.
You will further develop your communication skills, gain PR and marketing experience and develop your social media skills.

This is a remote volunteering role, volunteering from your own home.

***PhD required***

12 month minimum comminitment

only applicants with a PhD will be considered

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects
that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• To manage strategy, policy and the vision of the Research & Policy Department 

• To guide and support more junior management to achieve success in their roles 

• To have overall responsibility for all of our research and policy work

• To oversee research ethics

• To oversee and develop departmental procedure and process

• To align the department with its objective and goals

• To be lead the department and oversee all of its volunteers and functions, this include all inital research, all long term research, ethics and policy

​You will need

• Management experience 

• Research experience

• Have completed a postgraduate course of study at PhD level

• Research ethics experiance 

• Planning skills 

• Research report writing experience 

• Ability to create and manage policy

Benefits

• This is a UK based 100% Fully remote and flexible role 

• Supportive Team and Management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.

 Why volunteer with us?

We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations. 

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organisation, enhance your skills, and gain valuable experience to help you begin your career in Research as we endeavour to grow our organisation and continue to make positive changes to the lives of young people. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

The role: Our scholars are eager to meet graduates and professionals who can support them in achieving their ambitions. Mentors are mainly responsible for providing support and career advice to pupils. Mentors must also be committed to supporting us at our events, which take place in the evenings and on Saturdays throughout the term. These events include our scholar enrichment days, our parent and pupil information sessions and our volunteer social events which are held in London. 

Availability: Mentors must be available for approximately 2-3 hours a month to meet with their mentee, and discuss via phone, email or in person. There is a minimum commitment of one year (three terms).

In addition to this, you will need to support a minimum of 2 events throughout the year. Enrichment and skill-building events for our scholars usually take place in the evenings and at weekends, with events ranging from 2-8 hours in length.

Location: Mentoring sessions and events can take place online or in person.

Responsibilities: 

• Working collaboratively with parents to give students guidance and advice on how to achieve their aspirations

• Informing pupils of opportunities to them so that they can achieve their aspirations

• Meeting with pupils for one to one mentoring sessions

• Supporting pupils with university, sixth form or job applications

• Monitoring and reporting on each pupils progress

• Giving feedback to parents and programme coordinators

• Working collaboratively with other tutors and mentors

• Supporting at events including:

  • Collaborate effectively with other volunteers within the events team

  • Assist with setting up and clearing up at events

  • Support workshop facilitators with managing groups of young people or parents

  • Assist with the coordination of lunch or refreshments for attendees

  • Assist the event coordinator with ensuring the health and safety of attendees and overall risk management at events

  • Give feedback to the event coordinators and programme managers at the end of each event.

Person specification:

• Be passionate and committed to tackling educational inequality

• Enjoy working with children and young people

• Be educated to a minimum of degree level or equivalent

• Possess strong communication skills both written and verbal

• Be punctual and organised

• Be able to remain calm under pressure

• Have excellent time management skills

ReviveBattery

We mitigate the early death of lead-acid batteries and regenerate them 2-3 times for up to 90% of their original capacity.

At Revive Battery, we mitigate the early death of lead-acid batteries and regenerate them 2-3 times for up to 90% of their original capacity. In the process, we reduce 3.5 tons of Co2 emissions per battery. Battery recycling is an emission-intensive chemical process that causes environmental damage and harms people engaging with it. Our cutting-edge technology rejuvenates batteries without damaging them, reducing greenhouse gas emissions and avoiding the need for energy-intensive recycling. Lead-acid batteries are integral to battery backup systems in solar and wind farms, telecom towers, and data centres. They are also used widely in cars, forklifts, banks and ATM systems.

Sustainable Battery Regeneration

Battery recycling is an emission-intensive chemical process that causes environmental damage and harms people engaging with it. While recycling comes at the end of the battery’s life span, we mitigate their early death and regenerate them 2-3 times for up to 95% of their original capacity.

Business Development Assistant

Volunteer Role Description (remote, unpaid)

About Us:

Revive Battery is a cutting-edge battery regeneration company dedicated to transforming the energy sector with sustainable solutions. We specialize in extending battery life, reducing waste, and minimizing the environmental impact of lead-acid batteries through our innovative regeneration technology. Our mission is to support a global transition to circular energy systems. We welcome Erasmus+ and international student interns who are passionate about sustainability to join our mission-driven team.

Role Summary:

As a Business Development Assistant, you will support the expansion of Revive Battery’s customer base, partnerships, and market presence. This role involves hands-on exposure to market research, client outreach, proposal development, and strategic sales support in a dynamic start-up environment. You’ll help identify key growth opportunities across telecom, data centers, and renewable energy sectors.

Key Responsibilities: Conduct market research to identify new customer segments, industry trends, and competitor activities Assist in generating and qualifying leads through email, LinkedIn, and partner channels Support preparation of pitch decks, business proposals, and client materials Maintain CRM database with updated client records, leads, and outreach status Participate in business meetings, take notes, and follow up on action items Collaborate with marketing to align lead generation campaigns with sales goals Contribute to reports and presentations for internal strategy and partner communication

Requirements:

Currently pursuing or recently completed a degree in Business, Marketing, International Relations, or related field Excellent communication and interpersonal skills Strong writing skills and ability to craft compelling messages Critical and analytical thinking to support market insights and strategic decisions Proactive, detail-oriented, and highly organized Comfortable with cold outreach and client engagement Proficient in Google Workspace; familiarity with CRM tools is a plus Interest in clean energy, sustainability, or circular economy is strongly preferred

What We Offer: Real-world exposure to B2B business development in a green tech company Flexible remote working schedule Opportunity to work closely with founders and industry experts Mentorship, learning resources, and a growth-focused environment Certificate of completion and reference upon successful completion

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

3-5 months

Job Description:
Youth Advantage UK is seeking a volunteer Head of Local Operations to lead the launch and on-going delivery of its commissioned research projects in England and Wales. The focus of these projects will be obtaining and analysing primary and secondary data in order to help smaller community organisations improve their ways of working and effectively report on their impact. The successful candidate will be responsible for ensuring their teams deliver these projects within the agreed time-scales and in line with the goals agreed with the commissioning organisations, growing Youth Advantage’s reputation and reach.

Working closely with the Departmental Director, the ideal candidate will use their prior experience to effectively contribute to the organisation’s ability to enable evidence-based, positive local change. They should have excellent leadership, writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

This role reports directly to the Director of Local Operations.

Job Title: Admin Assistant                                                                               

Reports To: Department Manager 

Location: Remote 

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.

Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.

Key Responsibilities:

Event Coordination Support

• Schedule and manage logistics for project events, workshops, and community showcases.

• Track bookings, rehearsals, and venue use to ensure a smooth timeline.

• Support RSVP management and communication for performances and activities.

Data & Documentation Management

• Maintain and organise project records such as attendance sheets, registration forms, and feedback.

• Ensure digital files are properly stored and accessible for all team members.

• Assist in compiling reports and summaries post-events.

Communication & Liaison

• Serve as a contact point for public and internal queries related to the project.

• Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).

• Communicate with facilitators, artists, and partners to confirm details and provide logistical support.

Resource & Inventory Support

• Track inventory of promotional and event materials.

• Assist in coordinating procurement and delivery of materials for activities and performances.

Volunteer Coordination

• Monitor onboarding progress of volunteers engaged in Solta o Jogo.

• Assist with preparing and maintaining volunteer schedules.

• Provide administrative support during volunteer briefings and training.

General Administrative Duties

• Take meeting minutes and circulate action items.

• Help draft internal updates, task lists, and team reminders.

• Provide general clerical support as needed.

Required Qualifications:

Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong verbal and written communication skills.

• Attention to detail and ability to multitask efficiently.

• Friendly, professional, and proactive attitude.

• Ability to work independently as well as collaboratively with remote teams.

Benefits:

• Gain practical experience in nonprofit administration and cultural event coordination.

• Work flexibly with a remote, supportive team.

• Contribute to a vibrant, meaningful community project.

• Receive mentoring and transferable skill development.

• Local travel reimbursement for any in-person events or meetings (if applicable).

Equality Statement:

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.

The Senior Researcher in an Initial Research Team is the operational lead for one
particular project at a time, they will work with the Research Manager and within
the Initial Research Framework in order to plan and execute the research. At the
conclusion of research projects the Senior Researcher is responsible for providing
an accurate research report which allows for consideration as to what happens
next with the research inline with our organisation's purpose.The role of Senior
Researcher is key in our organisation's progress and overall positive output as it is
the starting point for all of our work. It is therefore important Senior Researchers
are committed and capable.

Responsibilities may include:

• To oversee and take part in the planning and execution of initial research projects

• To supervise a team of approximately 4 research volunteers, delegating and creating tasks according to the research plan

• To work with and support the Research Manager, ensuring task coordination across platforms such as ClickUp and a high level of communication across the team 

• To ensure outputs such as literature reviews and surveys are completed to the highest standard possible, in line with ethical considerations if relevant

• To comply with and advise on using the OSCOLA referencing system

• To organise analysis of Freedom of Information request data sets

• To collaborate with the rest of the team and the RM to provide an internal research report at the end of the research project, including a summary and key recommendations for next steps

• To conduct 1-1s and lead team meetings where necessary

• To regularly communicate with team members about their task progress, welfare and support needs

Required experience and qualifications:

• To have experience in supervising or managing a group of people

• Clear communication skills and a demonstrable level of academic writing to a high standard 

• In depth knowledge of qualitative research methods and secondary data analysis, quantitative experience a plus

• To have knowledge on children’s human rights in the UK and other related areas

• To have an undergraduate degree, master’s degree a plus, in a related subject

A Little About Us!

Youth Advantage UK is a research-led, un incorporated un registered charitable organization. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!

Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organization. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organization who is looking to help young people in the UK.

Trailblazers’ mission is to reduce re-offending and inspire new futures. Your support will help a young man to reconnect with his community, friends and loved ones, go into education, training and employment, and give a person a sense of hope for the future.

Trailblazers has been providing mentoring services to people in prison since 1998 with ultimate aim to reduce re-offending. We provide support to men between the age of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their own community for up to 12 months. The Education, Training & Employment (ETE) team supports our mentees in custody to break down barriers to employability. Post-release, this continues by supporting mentees to gain meaningful and career changing roles in sector specific industries such as Construction, Engineering, Catering & Hospitality or the Self-Employment route. 

The ETE team are looking to build a team of volunteers to work with mentees in the community and to shape the existing ETE service in the Thames Valley area. We are looking for volunteer mentors who can commit for up to 12 months and give a few hours a week to support men to change their life by being inspirational role models, helping with goal setting and supporting their mentee to access ETE opportunities and ultimately gain meaningful employment. Mentoring sessions will be 1:1, take place weekly and can be done remotely by telephone or online. These sessions will last approximately one hour, but some time should also be given to liaising with Trailblazers staff and researching relevant opportunities. 

Induction training is provided, out of pocket expenses covered, a mobile phone is provided to protect your identity, a Trailblazers T-shirt and lanyard are provided, DBS costs are covered, as well as regular reflective practice sessions to support you within your role. 

We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, under represented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men. 

Trailblazers are looking for Volunteer Mentors who are:

• Empathetic with a positive outlook and manner.
• Able to help others without judgement or discrimination.
• Excellent communicators with a sense of humour.
• Well organised, can prioritise and multi-task.
• Reliable and able to commit to the role for up to 12 months providing weekly ETE sessions remotely either by telephone or via Zoom / MS Team digital platforms.
• Have skills and experience in supporting those who are disadvantaged into education, training and employment (ETE).
• Able to work independently with the ability to prioritise and manage your own workload with minimal supervision taking a flexible and creative approach to the demands of the post.
• Able to demonstrate sensitivity to other cultures, working with people from other backgrounds and demonstrate a commitment to equal opportunities.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Are you interested in facilitating a peer support group for people who are struggling with their mental health? We are looking for passionate volunteers to facilitate a weekly online or face-to-face group, to discuss topics relating to mental health. We are hoping to find someone who has either ‘lived experience’ of mental health issues and is now at a positive place with their own recovery or someone who has good knowledge of mental health and looking to support others.

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What you will be doing

• Facilitating weekly peer support groups, covering topics related to mental health.
• To encourage participation and to provide focus and guidance for discussions within the group
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings

The skills you need

• Strong listening and communication skills
• Ability to create and maintain a safe environment where the participants' thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Lived experience of mental health or desire to learn

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.