Volunteer volunteer roles in bethnal green, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing Group providing supported living accommodation for young women in recovery and receiving support with drug and alcohol issues.
A confident and well-experienced music teacher, who will support young women to develop their musical abilities, and positively encourage creative expression to help young women channel their feelings into music.
- Providing musical instrument lessons to students encompassing both theoretical and practical education.
- Developing and delivering individual session plans and documented session outcomes in order to assist each student’s personal growth
- Supporting the creativity and self-expression of the students
- Working collaboratively with other staff at Amy’s Place in order to provide the best support for each individual student
- Offering a range of skills such as; songwriting, improvisation, song interpretation for covers.
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training.
- Volunteers have a named supervisor providing day-to-day support and encouragement.
- Reasonable travel and will be reimbursed.
This is a flexible opportunity and volunteering times and frequency will vary depending on your availability and the needs of service users. It might be every week or fortnight, 3 to 4 hours, ideally for a minimum of 3 months.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Camden Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hounslow. Mind The Carer! is a new service designed to support and enhance Mental Health and Wellbeing, social connections and provide a Community Network for Adults Carers, (18 years and over), across the borough of Hounslow. By providing this direct support, we aim to reduce isolation, self-neglect and loneliness and as a result, facilitate access to local services and connect them with others who understand their day-to-day experiences. The Service will offer a platform and space for the Service Users to build Social Networks, through regular activities, provide psychoeducation, information and social prescribing pathways to other services, with Service Users shaping the project's direction and available support.
Main Responsibilities
To work closely with the team and Adult Services, Service Manager, attend weekly group sessions, (lasting up to three hours), offering opportunities for socialising and mental health support. Support with the Carers Activities Calendar, a monthly activity, for both Carers and their Cared For, as planned and support the service in general. There may also be further opportunities to train as a volunteer for other Services, in the future.
Tasks
All relevant training will be provided
- Attend weekly group sessions, (lasting up to three hours), with the team
- Attend weekly Carers Activities
- Attend monthly Carers and Cared For Activities
- Support/work with the Team to build the Carers Activities Calendar
- Provide information on the Mind The Carer! Service
- Support at outreach and community events
- Register potential Clients, wanting to access Mind The Carer! Service
- Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services
- A willingness to undertake training courses
- Uphold HFEH Mind values and behaviours
General Responsibilities
All relevant training will be provided
• Undertake any other duties commensurate with the level of the role
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination
• Share our commitment to safeguarding adults and children at risk of harm
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy
Type of person we are looking for:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.
However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.
We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential
- An interest in identifying and working with hidden and identified Carers
- Supporting those with mental health needs to access Carers services
- An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems
- Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications
Desirable
- Carers experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family)
- Previous involvement with local community groups / networks / feedback groups
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
· 10 - 12 hours per week
· 2 - 3 days per week: Mondays/Wednesdays/Fridays
- Please indicate your preferred volunteering day(s) on your application
· We request a minimum commitment of 3 months of volunteering after the completion of your induction
· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you believe that no one in North and East London should have to call the streets ‘their home’ and that everyone deserves the right to a safe, secure, and settled home?
If yes, we are the opportunity for you!
Citadel Community Connectors London is a community-based, volunteer-led support service, designed to help end homelessness and make a real difference to the lives of those who need it most.
Our volunteers help individuals both emotionally and practically in making the move to safe and secure housing. This can include finding and settling into a new home, setting up utilities and bills, sourcing furniture and decorating. Volunteers also help individuals to connect and engage with relevant support providers and networks to help ensure new tenancies are a success.
Our support can be as simple as having a coffee, providing a listening ear, and letting an individual know that someone cares. Our volunteers also bring us ideas, and experiences to shape how we make a difference.
Volunteers receive a full induction, training, and ongoing supervision. This is a great opportunity to make a real difference in the community while connecting with like-minded, caring individuals.
We ask that you commit to volunteering for at least an hour a week, for up to six months, and participate in our induction, training, and ongoing support. We will arrange a DBS check, and you will be entitled to reasonable expenses and travel costs.
Could you lend a hand and be part of the solution?
If you live in any of the following Northeast London boroughs Newham, Havering, Redbridge, Barking and Dagenham, Hackney, Islington, Barnet, or Enfield or if you are willing to travel across boroughs, we would love to hear from you.
Job Types: Volunteer part-time
Contract length: 6 months Expected hours: 1-3 hrs per week
Benefits:Travel and Refreshments costs
Schedule: Flexitime (Mornings, afternoon or evening) Work Location: In person
Contract length: 6 months
Expected hours: 1 – 3 per week
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be a star baker, master chef or perhaps you simply enjoy baking or cooking! We are recruiting for a volunteer to join our team supporting individuals to learn new recipes together as a group.
Baking and cooking helps to relax, get creative and indulge in our senses. Often, it can spark nostalgia and helps us to recreate positive experiences or memories. Inspire and motivate people in our services to do something that brings joy, an opportunity to learn new skills whilst connecting with others over sharing baked goods and delicious meals.
What you will be doing
- Research and plan new recipes for cooking/baking sessions in collaboration with the group each week
- Encourage individuals to participate in the sessions and delegate cooking tasks
- Support individuals to shop for ingredients needed for the session
- Support individuals each week in setting up for the sessions and tidying away afterwards
- Encourage individuals to participate in all aspects of the planning and attendance
- Keep a record of attendees, provide feedback and report any concerns to the staff team
The skills you need
- Food Safety Certificate/knowledge or willingness to complete relevant training
- Passion and knowledge of healthy eating and cooking
- Ability to engage, encourage and motivate individuals to participate in sessions
- Ability to provide a supportive and inclusive atmosphere
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background to the role:
Keep Active is a volunteer-delivered project at The Creighton Centre, which aims to provide support to older people (60+) who have had a fall, stroke or other illness. We work in partnership with the NHS Community Rehabilitation Service across Hammersmith & Fulham. As a Keep Active Volunteer you would visit an older person (the average age is 84) once a week for up to nine weeks to help them with improving mobility indoors with exercises, or outdoors with walks in their community. This project aims to empower people to get back to independence, access community once more and reduce risks of future falls and hospital re-admittance.
Availability/commitment:
· To live in or near Hammersmith and Fulham, or travel regularly through
· To be able to spare 1-2 hours a week, preferably during working hours
Role of the Keep Active Volunteer:
· To attend an initial one-off training session [with Volunteer Coordinator and therapists from NHS rehabilitation teams].
· To visit an older person’s home once a week for up to 9 weeks to supervise and motivate them to continue practicing their exercise and walking goals, as prescribed by NHS rehabilitation teams.
· Support might include:
- A walk around their local community possibly going to the park or visiting shops.
- Encouraging them to complete a prescribed gentle exercise program.
- Keeping an older and sometimes isolated person company.
- Visiting someone in their homes to help them reach their exercise goals.
NB: Please note that this is a volunteer role and you will not be expected to provide any physical support. This is a motivational role only.
We will provide:
· Induction training and NHS Community Rehabilitation led training (weekday training).
· Regular contact and support from the project staff.
· Occasional social events for volunteers
· Occasional training opportunities for volunteers
· A reference after 3-6 months of volunteering with us
· An enhanced DBS check
· Reimbursement of travel expenses incurred during your volunteering
Skills needed:
· Good listening and communication skills and a good level of spoken English.
· Empathy and a kind and patience approach.
· Enthusiasm and commitment.
· A friendly personality.
· The desire to make a positive difference to someone’s health and wellbeing
· Ability to cope with clients who are unwell.
· A positive attitude towards empowering and improving the lives of older people
· An understanding of and commitment to our policies (including: Confidentiality, Safeguarding and Equal Opportunities)
Accountable to:
Keep Active Coordinator
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our busy Homework Club is part of our delivery of child and family support services, in order that low income and vulnerable families have improved access to services, employment opportunities and life chances.
In response to requests from parents and young people, the Centre provides after-school Homework and Study clubs during term time. Children from three local primary schools, and a few from Year 7 attend the club. Many come from families where English is a second language.
Volunteers sit on a table with 1 or 2 children and provide help with their homework, maths and English work mostly, and some reading. Volunteers commit to one session a week on Friday (3.30 – 5.30pm).
Our Mission
Each Person Matters: The Cardinal Hume Centre enables families, children and young people to overcome poverty and avoid homelessness.
What are we looking for?
- Ideally you have some experience in teaching, either professionally, voluntary or at home with your own children.
- You are friendly, patient and can have rapport with children easily.
- Able to help with maths and English at primary school level.
What is the time commitment?
- Ideally at least one academic term
- Fridays, 3.30 – 5.30pm at The Cardinal Hume Centre and we are trialing an outreach sessions at a local Library & Hotel on otger weekdays
How will you be supported?
- You will be supported by the Family Services staff team.
- You will have access to wide range of e-learning topics. Child safeguarding and fire safety awareness is mandatory for all new volunteers.
- You will be reimbursed for travel expenses.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ace of Clubs (AoC) is an independent charity based in Clapham that supports individuals experiencing homelessness. We serve up to 200 hot meals a day to adults who are homeless, hungry or facing adversity.
With a small staff team, we need more volunteer help to support our admin - this includes writing emails, helping with communications or writing reports. You will be helping out in areas such as fundraising, communications and charity co-ordination. As this role requires significant writing, it is essential that you have a high standard of written English and have close attention to detail. You also need to be competent on using Microsoft packages.
Hours can be flexible during the working day Monday to Friday depending on your commitments. However, we would like a minimum of 5 hours per week as we will also invest time to onboard, induct and train you. We also ask for a commitment of ideally 6 months. However, we do appreciate that you may have some planned leave etc. within that timeframe.
This role is ideal for individuals looking to gain experience in the charity sector or for people who have previously had careers, but now have some time and skills to give back to a charity.
We are a friendly and welcoming team with many volunteers also supporting our daily work, so you will be joining a bustling and inspiring environment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RollaDome All Skate is seeking a dedicated and enthusiastic Campaigns Fundraising Officer (Volunteer) to join our team. In this role, you will contribute to the development and implementation of impactful fundraising strategies to support our roller sports programs and youth empowerment initiatives. This volunteer opportunity is ideal for individuals passionate about making a difference in the nonprofit sector and gaining hands-on fundraising experience.
Key Responsibilities
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Assist in developing and executing fundraising strategies aligned with RollaDome's mission.
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Research potential funding opportunities and support grant proposal preparation.
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Cultivate relationships with donors and sponsors through outreach and stewardship activities.
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Help plan and coordinate fundraising events, including logistics and promotion.
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Support online fundraising campaigns across digital and social media platforms.
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Maintain donor records and assist with data analysis to track fundraising performance.
Skills & Qualifications
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Strong interpersonal and communication skills.
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Excellent organizational and time-management abilities.
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Basic understanding of fundraising techniques and nonprofit operations.
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Proficiency in Microsoft Office (Word, Excel, PowerPoint).
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Ability to work independently and as part of a team.
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Enthusiasm for RollaDome’s mission and youth development.
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Experience with social media and digital fundraising platforms (desirable but not essential).
Commitment
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Minimum 15 hours per week, with flexible hours.
Benefits
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Professional Development: Gain practical experience in nonprofit fundraising and campaign management.
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Networking Opportunities: Connect with industry professionals and expand your network in the nonprofit sector.
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Mentorship: Receive guidance and support from experienced fundraising staff.
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Impact: Make a meaningful contribution to RollaDome’s programs, supporting youth and community development.
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Flexible Hours: Enjoy flexibility in your volunteering schedule with remote options available.
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Career Advancement: Build skills that enhance your CV and may lead to future opportunities within RollaDome or other organizations.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.
An enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to help others. The volunteer must be a fully qualified Dietitian or Nutritional Therapist and have training and/or experience working with individuals with eating disorders.
Activities
- Supporting the nutritional needs of young women with health issues on a limited budget.
- Providing support with meal planning, cooking skills, food safety, and day-to-day problem solving around food and eating.
- Providing wisdom and accurate nutrition education around healthy eating for the individual.
Qualifications/ Experience
- Must be a fully qualified Dietitian or Nutritional Therapist.
- As many of the residents have eating disorders it is essential for the volunteer to have training and/or clinical experience working with individuals with eating disorders.
- Must have professional liability insurance and be a member of a professional body ie. HCPC, BANT
- This role requires us to carry out a check through the Disclosure and Barring Service for the Enhanced DBS
Commitment
This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. We recommend weekly one-to-one sessions for a minimum of 3 months.
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training
- Reasonable travel and lunch expenses will be reimbursed
- The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Chiswick High Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Children's Book Project is a national charity on a mission to tackle book poverty. We passionately believe that every child should have the opportunity to own a book and have, in the last year, celebrated gifting our 1 millionth book! We are looking for some wonderful volunteers to help us in managing book sorting and packing with a range of amazing corporate volunteers at our three HQs in Birmingham, Leeds and London.
We gift beautiful pre-loved and new books to schools and we gift within prison settings in order to reach children who may not otherwise have access to book ownership.
We are looking for volunteers in Birmingham, Leeds and London able to help us in the running of our book sorting days at each of our three HQs. Ideally you will be able to commit to 2-3 days per half term. (We work term-times only). Our hours are 10am - 2:30pm.
We work with a range of amazing corporate volunteer teams who come to organise, sort and then pack our books in preparation for delivery. These corporate days are always full of energy and fun and we are looking for energetic and passionate people to support these events as Volunteer Coordinators - helping to make sure that there is a warm welcome, a clear plan for the day and that our one-off visitors can contribute productively.
What is required:
- On average, a commitment to 2 days per half term
- Flexibility to travel to your local HQ for sorting and corporate volunteering days
- A can-do attitude and enjoyment of working as part of a team.
In return, you’ll get to be part of an extraordinary family of volunteers as we make a real and lasting difference to young lives – there is almost an immeasurable benefit to empowering a child to read for pleasure and we believe that no child should be denied access to a book through poverty. We would love your support!
The Children’s Book Project is a national grassroots charity on a mission to end book poverty.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer befrienders offer the older, housebound people in our community a chance to connect socially, have a cup of tea, and a chat. Could you be a much-needed social visitor to one of them this year? Training and support is provided. Time and Talents is a welcoming community space and volunteering with us provides fantastic opportunities to connect with your community, build your skills, and even make new friends! We provide induction, training and continuous support, alongside opportunities to meet other volunteers. We work hard to match you with a Befriendee who matches with your availability, personality, and ideally lives walking distance from you within Southwark!
In the first instance, please get in touch here and we will send you our online application form!
The client requests no contact from agencies or media sales.