Volunteer volunteer roles in cramlington, tyne and wear
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our FAB cafés around Bristol. In this volunteer role, you’ll be part of creating vibrant, welcoming community spaces that build relationships and connect people with activities in their local community.
At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs. In addition, we want to prevent people from needing our help wherever possible. We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.
We are looking for FAB Cafe Host Volunteers for the following cafes
- Avonmouth - Mondays, 2:30-4:30
- Southville - Tuesdays 10:00-2:30
- Withywood - Tuesdays 11:00-1:00
- St Werburghs LGBT+ - Thursdays, 10:00-12:00
- Fishponds - Fridays 2:00-4:00
The role involves
- Welcoming older people who are new to the FAB café
- Facilitating conversation and activities in the group
- Promoting your local FAB café and the FAB membership card scheme
- Keeping sign-up sheets for attendees at cafes
- Providing information about events and activities happening in the local area with the support of the FAB team
The qualities and skills required for this role are
- Welcoming and friendly disposition, with the ability to include people.
- Reliability.
- Ability to communicate well with a diverse range of people.
- Ability to respond to people’s varied access needs (such as hearing loss) to make sure each individual can participate well.
- Ability to work cooperatively in a busy community setting.
- An understanding of the needs of older people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Winners Group Initiative
Winners Group Initiative works to improve the lives of marginalized youth, women, children, and people living with HIV/AIDS through education, entrepreneurship, and sustainable, community-driven change. Addressing challenges such as poor-quality education, inadequate healthcare, discrimination against marginalized groups, and lack of skills, they run four key programs. Education provides resources and support to 10 local public primary schools, with special focus on girls’ education. Community Development fosters collective action and skills training for employment. Advocacy empowers marginalized voices to influence decisions. Health promotes preventive care, strengthens local facilities, and extends grassroots services—creating lasting, equitable improvements in the community.
Volunteer Board Member
Volunteer Role Description (remote, unpaid)
In their capacity, they will offer guidance to the organization, manage international partnerships, and use they experience to strategize and implement action plans that will assist the organization in meeting its objectives and goals. This is a flexible role only 10 hour per week, there are no monthly meetings unless you request for it to communicate with the organization on your progress. The organization will be sharing with you of all their work through your desired communication mode regularly.
Weekly Time Commitment
10+ hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Call for Online Volunteer Country Directors – Africa
Organization: HELPING CHILDREN INC (Nonprofit Registered in California, USA)
Position Type: Remote | Volunteer | Unpaid
HELPING CHILDREN INC is seeking passionate individuals to serve as Online Volunteer Country Directors in the following African countries:
Northern Africa: Algeria, Mauritania, Morocco, Libya
West Africa: Niger, Burkina Faso, Cape Verde, Gambia, Guinea, Guinea-Bissau, Togo, Mali, Senegal, Sierra Leone
Central Africa: Angola, Cameroon, Republic of the Congo, Democratic Republic of the Congo, Gabon, São Tomé and Príncipe, Central African Republic
Southern Africa: Botswana, Eswatini (Swaziland), Lesotho, Namibia
East Africa: Burundi, Comoros, Djibouti, Eritrea, Madagascar, Malawi, Mozambique, Rwanda, Seychelles, Tanzania, Uganda, South Sudan, Zimbabwe
Requirements:
-
Passionate about child rights
-
Local knowledge & community connections
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Internet access and basic digital skills
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Able to volunteer ~5 hours/week
To Apply:
Send your CV and a passport-sized photo
Subject: “Country Director – [Your Country]”
Let’s build a brighter future for children—together.
"HELPING CHILDREN INC is a nonprofit organization committed to improving the lives of children and youth worldwide.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a new Community Interest Company offering arts, gardening and wellbeing workshops to all. We are currently running on a 100% voluntary basis and are looking for some revenue to offer more to our local communities. Do you have a few hours spare each week to help us out? Do you have previous experience with applying for funding? Do you think gardening and The Arts should be accessible to all? If so we would love to hear from you.
Aim of the post: To generate an income from local, regional and national grant pots to increase the range and effectiveness of Flourish Arts Network outreach.
Person Specification: The successful candidate will be required to demonstrate the following knowledge, skills and experience;
- Relevant qualifications, previous experience in grant / bid writing, fundraising, and excellent communication skills.
- Successful track record of achieving agreed financial income targets with a charity, CIC, social enterprise or not-for-profit organisation.
- Ability to communicate effectively verbally and in writing, work collaboratively and supportively as part of a team.
- Manage time effectively and work to deadlines; be organised in monitoring grants and responding to grant providers.
- Volunteer as little as two hours per week.
- Be passionate about the wellbeing of others.
Duties can include;
- Apply to a list of grant/funders which will be provided. Research potential grant providers to seek funding opportunities especially those relating to Flourish Arts Network's areas of operation.
- Determine and create plans to streamline the grants administration procedure.
- Initiate contact and write bids to raise funds to support for Flourish Arts Network.
- Liaise with grant providers to ensure receipt of applications, and get feedback for any unsuccessful bids in order to learn and develop moving forward.
- Closely track grant expenditure and monitoring for successful bids, in line with the terms of each grant received.
- Join us for for refreshements and conversations at some of our free events.
We look forward to hearing from you. Please send us a CV or a Cover Letter outlining your experience.
To provide welcoming, safe spaces where people can engage in arts, wellbeing and gardening workshops. Reconnecting with the natural world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Pashto speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Pashto-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.
� What is the Talking Bubble Project?
☎️ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Pashto.
� Why volunteer with us?
✔ Support members of the Pashto-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose
✅ What’s required?
✔ Completion of online Safeguarding Adults Level 2 training
✔ A DBS check (both fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations
� How to get involved:
Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.
Help us bring connection and kindness to the Pashto-speaking community across the UK!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and passionate Volunteer Trust & Grant Bid Writer to help secure funding that will enable us to continue and grow our life-transforming work in Christian mental health. Working with the Director of Development, the role will involve identifying funding opportunities, preparing compelling grant applications, and helping us build strong relationships with trusts and foundations aligned with our mission.
Mercy UK is a Christian mental health and wellbeing charity, committed to equipping people to live free and stay free through a range of trauma-informed, faith-based support services. From our flagship Freedom Journey programme to practical resources like Keys to Freedom, we support individuals navigating emotional and spiritual challenges and empower churches and Christian organisations to provide meaningful, transformational support.
Key Responsibilities
● Research suitable grant-making trusts and foundations, with a particular focus on those funding mental health, faith-based initiatives, and/or community wellbeing.
● Work closely with the Director of Development to maintain a pipeline of prospective funders.
● Draft high-quality, tailored funding applications that reflect the heart, outcomes, and impact of Mercy UK’s work.
● Collate and interpret project data, outcomes, and financial information to support applications.
● Support the development of template responses and maintain accurate records of submissions and outcomes.
● Assist in preparing follow-up reports or updates required by funders.
What We’re Looking For
● Strong written communication skills with the ability to craft persuasive and inspiring content.
● Attention to detail and the ability to work independently.
● Experience of fundraising through trusts and foundations, or equivalent transferable experience in writing bids or proposals.
● An ability to articulate and represent Christian values and ethos respectfully and effectively in written applications.
● Passion for mental health and wellbeing, and alignment with Mercy UK’s mission and values.
What You’ll Gain
● The opportunity to make a meaningful contribution to a growing, impactful charity.
● Experience in trust and grant fundraising, with support and guidance from our development team.
● A chance to use your skills to directly support the emotional, spiritual, and mental wellbeing of individuals across the UK and beyond.
● References and testimonials for future opportunities.
● Access to Mercy UK’s Employee Assistance Programme with Health Assured
The role carries an Occupational Requirement on the grounds of religion and belief in keeping with current guidance. The postholder must be able to demonstrate a Christian belief and value system, in line with Mercy UK’s statement of faith, ethical framework and core competency statement.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!
What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB BRIEF
We are seeking a strategic and persuasive Campaigner to join our advocacy team at The IWI: International Women’s Initiative. In this critical position, you will leverage your extensive political acumen and strategic insight to influence legislation and policy on behalf of The IWI. The Campaigner will play a critical part in shaping public policy and advocacy initiatives that align with our mission and objectives. They will serve as a key liaison between our organisation and governmental entities, ensuring that our interests are effectively represented and advanced. Ideal candidates for this role possess a keen understanding of advocacy, the legislative process, excellent communication skills, and an unwavering commitment to the human rights of women. We encourage applicants who may not meet every requirement to apply. Your unique experiences and perspectives could be a valuable addition to our team.
RESPONSIBILITIES
o Establish and maintain relationships with elected officials, policymakers, community leaders, coalitions, advocacy groups and other stakeholders to promote The IWI's objectives;
o Monitor and report on legislative developments and emerging issues that may impact The IWI;
o Collaborate with internal teams to align lobbying efforts with broader organisational goals and messaging;
o Draft and advocate policy proposals, position papers, policy briefs, reports, and testimony to articulate our stance on key issues, while representing The IWI in public forums;
o Prepare reports and recommendations for senior staff;
o Draft and disseminate press releases, position papers, and other communication materials to promote The IWI advocacy initiatives;
o Utilise social media platforms to enhance public engagement and support for The IWI lobbying efforts.
QUALIFICATIONS
Required:
o 5+ years of experience in change behaviour, lobbying, public policy and government relations, with a proven track record of successful advocacy and campaigns efforts.
o Deep understanding of the legislative process and the political landscape (in the USA, Europe specifically), particularly as it relates to CEDAW;
o Strong communication and negotiation skills, with the ability to articulate complex policy issues clearly and persuasively;
o Experience in developing and maintaining strategic relationships with key stakeholders, including lawmakers, industry groups, and grassroots organisations;
o Strong network of contacts within the legislative and regulatory community; media and related NGOs.
o Able to work independently with minimal supervision;
o Ability to manage people and multiple projects simultaneously.
Preferred:
o Advanced degree in public policy, political science, law, or a related field;
o Experience in women’s human rights relevant to The IWI's mission;
o Proven ability to navigate complex political environments and build consensus among diverse groups;
o Membership in relevant professional organisations or certifications in lobbying or advocacy is a plus.
TECHNICAL SKILLS AND RELEVANT TECHNOLOGIES
o Proficiency in using advocacy management software and tools for tracking legislation and stakeholder engagement;
o Strong analytical skills to assess the impact of proposed legislation on organisational objectives;
o Familiarity with social media and digital advocacy platforms to enhance outreach efforts.
SOFT SKILLS AND CULTURAL FIT
o Advanced interpersonal skills with a collaborative mindset, capable of working effectively with diverse teams;
o Strong strategic thinking and problem-solving abilities, with a proactive approach to identifying opportunities for advocacy;
o Integrity and professionalism, demonstrating a commitment to ethical lobbying practices;
o A passion for public service and a deep understanding of the issues affecting women’s human rights globally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts. We aim to raise as much awareness as possible about MS, to ensure that people with MS have the support and information they need.
We've been successful in securing funding from Wales and West Utilities for a 'test and learn' Community Connections project (covering Wales and the South West of England) which will run until March 2026.
Community Connections aims to:
- Connect people with, and affected by, MS across Wales and the South West of England (Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire) with services, activities and resources to enable them to live well with MS.
- Develop links with local service providers which enable people with, and affected by, MS to access support and activities in their local areas, whilst improving connections within the community
- Provide information and guidance on a range of subjects, including advice about finances, cost of living-related information, energy efficiency information, carbon monoxide awareness and the Priority Service Register.
As part of the project, we’re looking for volunteers to deliver MS Awareness sessions to partner organisations that the project will signpost to (such as Citizens Advice Bureau). MS Awareness volunteers will help us to ensure that these partner organisations are equipped to support people with MS (who will be accessing their activities and services). To help people to understand how people with MS feel.
Here’s an overview of what will be involved -
• Delivering talks (via Zoom/Teams) to organisations to increase their understanding of MS and its symptoms.
• Signposting to the relevant MS Society team for further information and practical support, as required.
• Note taking and helping us understand how effective sessions were
• Attending regular volunteer support groups, where you will debrief and share experiences with other volunteers, as well as receive support from your supervisor.
We will support you to develop the skills you need for this role which will include an induction into all the areas outlined. You will have a chance to discuss your role and any additional needs you may have with us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In 2025 and beyond we are looking to expand our work. We want to collaborate with more organisations, gain coproate partners and truly grow the size of Buttons & Bubbles.
Who are we looking for?
You will be enthusiastic about bringing about more representation and inclusion.
Enjoy development and may have experience of business development.
Experience with working with corporate sponsors would be helpful.
Be passionate or have experience in fundraising.
Be a good communicator (this does not need to be verbal communication, we recognise other forms of communication such as Sign Language, Eye Gaze, etc.)
Somebody who thinks outside the box (no robots at Buttons & Bubbles)
This role can be done remoatly.
What do we expect
Must be willing to undertake our training programme
Have an Enhanced DBS check (preferably be on the update system)
Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
A positive attitude to disability and illness. We are happy to answer questions on this.
If you would be interested in having more information about this opportunity or want to know what else we have (trust us there is plenty) please email and we can chat.
Please let us know of any adjustments or accommodations you require. All information will be treated in the strictest confidence.
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
S2S Dynamics
We are building a digital backbone for circular electronics.
The global e-waste crisis is growing, with over 60 million tons generated annually and only 20% properly recycled. Manufacturers lack visibility into end-of-life product data, while recyclers operate without standardised information leading to material loss, non-compliance and environmental harm.
We are building a digital backbone for circular electronics with our platform that connects electronics manufacturers with recyclers through an AI-powered matchmaking to enable seamless data sharing, material recovery and compliance automation.
Digital Marketing Assistant
Volunteer Role Description (remote, unpaid)
Role Description
We’re seeking an individual to help implement and optimize digital outreach across LinkedIn, email and SEO. You’ll assist with running campaigns that build our brand, engage target customers and drive measurable growth across key markets.
This role is perfect for someone interested in gaining hands-on experience in B2B SaaS marketing with a sustainability-driven startup.
Key Responsibilities:
- Assist with setup and monitoring of email campaigns (Hubspot, Mailchimp or similar)
- Support LinkedIn campaigns and help track performance
- Conduct basic SEO optimization (e.g., keyword research, meta updates)
- Help build and manage our CRM segments and email lists
- Track campaign KPIs and suggest optimizations
Ideal Candidate:
- Familiar with marketing tools
- Analytical mindset, attention to detail
- Curious about growth marketing in sustainability or tech
- Bonus: basic familiarity with SEO, A/B testing or website analytics
What You’ll Gain:
- Experience building and running campaigns with real-world metrics
- Insight into early-stage go-to-market strategies
- Direct mentorship from startup founders and marketing advisors
- Flexible, remote schedule (~10–15 hrs/week)
- Opportunity to help scale a mission-driven SaaS platform
Weekly Time Commitment
10+ hours per week
Duration of Volunteer Role (remote)
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Length of Placement: ongoing
Join Long Covid Support and play a pivotal role in transforming the lives of people affected by Long Covid. This volunteer role gives you the chance to lead our digital infrastructure, using Microsoft 365 tools to improve how we operate and collaborate. You’ll build your IT coordination experience within a mission-driven charity, enjoying flexible remote working and joining a supportive, values-led community that truly values your contribution.
What will you be doing (role overview)?:
You will lead the setup and management of Microsoft 365 services, including SharePoint, Teams, and Outlook. You’ll manage IT onboarding and offboarding for volunteers, provide approachable support for IT queries, and migrate data from legacy cloud platforms. Additionally, you will develop clear user guides, ensure compliance with UK GDPR and cybersecurity standards, and offer strategic advice on IT procurement to help improve our operational efficiency.
What are we looking for (about you)?
You are confident administering Microsoft 365 and handling cloud data migration, with solid knowledge of data protection and cybersecurity. You communicate clearly and enjoy supporting non-technical users. You’re organised, proactive, self-motivated, and passionate about applying your IT skills to a meaningful cause. Experience in volunteering or working with non-profits is a plus/
What difference will you make:
Your expertise will strengthen our charity’s digital capabilities, enabling smooth collaboration across teams and volunteers. This will directly improve our ability to deliver vital support to people living with Long Covid.
Key Responsibilities:
· Manage Microsoft 365 infrastructure and services
· Coordinate volunteer IT onboarding/offboarding and provide ongoing support
· Migrate files and data from existing cloud drives
· Develop and maintain IT policies and user guides aligned with data protection standards
· Ensure digital security and compliance
· Provide strategic IT advice and support procurement decisions
Application Process:
Please submit a cover letter and CV, demonstrating how you meet the criteria.
Equal ops statement:
We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.
Closing statement:
Volunteering with Long Covid Support offers you the flexibility to work remotely at times that suit you, making it easy to fit into your lifestyle. You’ll gain valuable hands-on experience managing IT for a growing charity, while developing important leadership and digital transformation skills. Beyond that, you’ll become part of a compassionate and inclusive community that is dedicated to making a real, positive difference in people’s lives. Your contribution will be recognised with professional references to support your future goals, all while making a tangible impact for those living with Long Covid.
Ready to use your IT skills to make a real difference? Apply now and help us build the digital foundation that supports thousands living with Long Covid every day.
The client requests no contact from agencies or media sales.
Are you a social media whiz?
Can you take a successful brand and make it sparkle?
Do you have 3-5 hours a week to give to a charity supporting SEND families?
As a social media volunteer you will be managing and creating content for the charity's social media platforms, monitoring performance and establishing and maintaining active social media accounts.
What will you be doing?
- Creating and managing daily posts across all social media platforms e.g. Facebook, Instagram, Twitter and LinkedIn.
- Advertising our services, webinars and other events in order to reach more families in need of the support we offer.
- Working in conjunction with the Operations Manager, develop new, engaging content to increase interest, improve our presence, attract followers and drive growth.
- Create posts for the organisations needs as and when needed.
What are we looking for?
- Clear understanding of social media platforms.
- Good written and verbal communication skills.
- Highly motivated, enthusiastic and a positive can-do attitude.
- Knowledge of marketing and public relations is desirable.
- Creativity and experience with Canva for content design is also desirable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.
Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.
The Role
In this busy, hands-on role, you’ll gain an understanding of how the UK asylum system works, enabling us to provide the highest standards of service to those who need us most. Your work will focus on maintaining accurate records, following clear processes, and delivering high-quality support to every one of our vulnerable clients.
This will include working with individuals in UK detention centres. As a Detention Team Volunteer Caseworker, you’ll be speaking to clients impacted by the government’s “one in, one out” policy. You will be taking them through our client questionnaire to gather information important for their referral to legal support.
This role requires a commitment of 10 hours per week distributed evenly across the week.
We’re looking for people with a genuine passion for human rights and refugee protection. If that’s you, please get in touch. This is a fantastic opportunity to help asylum seekers access the legal support they deserve.
Responsibilities include:
- Attend induction, ongoing training and keep up to date with resources and procedure to ensure you can carry out the role effectively and efficiently.
- Able to work independently and manage your time effectively, sometimes working to tight deadlines
- Take on new cases each week, whilst also providing ongoing support to previous clients
- Be organised and accurate with information, with an eye for detail
- Maintaining and updating client records
- Sorting and organising client’s paperwork
- Ability to use spreadsheets, Google Workspace, messaging platforms and secure databases.
- Excellent communication skills and the ability to communicate with people who do not have English as their first language, working alongside interpreters to ensure clients understand the process
- An understanding of the traumatic experiences that our clients have been through and the emotional resilience to cope with this
- Liaising with other professionals including lawyers and Migrant Help
- Professional and dedicated to ensure that the best interests of the clients and Care4Calais are represented at all times
- Attend regular team meetings and contribute effectively
- Understand the remit of the role, we do not give legal advice, we are a referral mechanism
- Following safeguarding procedures and reporting safeguarding incidents appropriately
- Referring clients to other teams within the organisation, when necessary
- Keeping your line manager updated on any issues which may impact your ability to carry out the role effectively.
- Maintaining communication with the management team throughout your role, available for regular check-ins to ensure the best service is provided to our clients.
- To participate in promoting the work of the legal access team as directed by the management team
- Comitting to your weekly volunteering hours
To apply please provide a covering letter outlining why you want to volunteer for the Legal Access team, and why you think you would be suitable for this role.
Person Specification
Essential Criteria:
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Ability to work sensitively and effectively with a diverse range of clients, demonstrating cultural competence, respect and compassion.
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Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.
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Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.
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Proactive and self-motivated, with the ability to take initiative.
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Strong working knowledge of Google Workspace.
Preferable Criteria:
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic is a strong asset.
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Having experience of the asylum system in the UK is a strong asset.
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Experience working with vulnerable communities
Lived Experience Inclusion:
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)
In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.