Volunteer volunteer roles in huyton, merseyside
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcome to Unlock YOUR Potential, a dynamic charity thats dedicated to transforming lives and empowering individuals from socio-economically disadvantaged backgrounds. We are passionately committed to creating new pathways for positive change through our comprehensive programmes and holistic support.
Our Vision: We envision a world where every individual has the opportunity to unlock their full potential and make meaningful contributions to society.
Our Mission: Our mission is to empower, inspire, and support those facing barriers and challenges. We deliver tailored programmes that foster skills, confidence, and networks, paving the way for success.
Our Values:
-
Passion: Our work is fuelled by a deep care for the communities we serve.
-
Results: We are driven by the tangible outcomes and achievements of our beneficiaries.
-
Innovation: We constantly seek innovative methods to enhance our programmes.
-
Collaboration: We believe in the power of partnership and inclusivity.
-
Integrity: Our operations are marked by professionalism, ethics, and transparency.
At Unlock YOUR Potential, we will be offering a suite of transformative programmes and services designed to empower individuals from socio-economically disadvantaged backgrounds. Our holistic approach addresses key areas such as employment, education, life skills, mentoring, and personal development.
Graphic Designer:
We are seeking a talented and creative volunteer to join our team as a Graphic Designer. This is a one off or regular volunteer role and is crucial in designing a variety of urgent and important items such as social media posts and motion graphics, volunteer booklet, branded documents like recruitment packs, participant forms, training manuals, internal posters (e.g., safeguarding and values), and much more.
Key Responsibilities:
- Design visually appealing and brand-consistent graphics for social media posts and other digital platforms.
- Create a comprehensive guide booklet on Unlock YOUR Potential.
- Develop branded documents including recruitment packs, participants forms, training manuals, and internal posters.
- Collaborate with the team to understand design requirements and deliver high-quality visuals.
- Ensure all designs align with our mission and values, effectively communicating our message to the community.
- Manage multiple design projects simultaneously, meeting deadlines and maintaining quality.
Qualifications and Experience:
- Proven experience in graphic design, preferably in the non-profit sector but not essential.
- Proficiency in graphic design software.
- Strong creative skills and an eye for detail.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Passion for social impact and creating opportunities for those facing socio-economic challenges.
Time Commitment:
- This volunteer role offers great flexibility to fit around your life. You can design one-off items or design regularly for us.
Together, let’s unlock potential and create positive change.
Unlock YOUR Potential
- BREAKING BARRIERS
- UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
About the role
This is an exciting opportunity to join the Executive Leadership Team here at Youth4Youth to drive positive change in all things volunteer engagement. As an entirely volunteer run organisation, positive engagement with volunteers is absolutely fundamental in allowing Youth4Youth to achieve its mission. It is so fundamental that one of our overarching strategic goals is to ensure that all volunteers have a positive and meaningful volunteering experience when working with us. The Volunteer Experience Director will play a critical role in setting strategy and executing solutions to improve the overall volunteer experience.
Responsibilities
Short term objectives:
- Define the volunteering proposition for the Charity, helping new and existing volunteers to understand the impact of working with Youth4Youth
- Manage a project to understand gaps in volunteer engagement and experience, generating recommendations back to the ELT
- Develop a volunteer experience strategy that improves engagement and the overall volunteering experience of all involved with Youth4Youth
Overall objectives and responsibilities:
- Lead a team of volunteers who are involved in supporting a positive volunteering experience with the charity
- Develop and execute a volunteer experience strategy that seeks to attract, engage and retain high-quality volunteers into all teams across the charity
- Partner effectively with the broader charity leadership team to understand engagement challenges and implement solutions to close engagement gaps
- Report to the CEO and the Board of Trustees on any strategic progress made around improving volunteer engagement
Skills
- Ability to manage complex projects, including the direct and indirect management and coordination of people resources
- Ability to understand complex problems and articulate solutions in a clear, concise and understandable manner
- Demonstrable blue-sky thinking that encourages the implementation of new solutions that may not have been considered before
- Ability to influence both with and without authority to drive positive and meaningful change at all levels and across all departments
Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.
Benefits of volunteering with Youth4Youth
We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:
- Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
- Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
- Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
- Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries
The hiring process
Our hiring process typically has two stages
- Video or Written Application (when applicable)
- Interview with the Volunteering Coordinator for that role
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help create a clean, cosy, and welcoming space for children and families at Claire House.
Are you a friendly, hands-on team player who enjoys keeping things tidy and organised? Join our amazing Housekeeping Team and help us maintain a warm, comfortable, and vibrant environment for the children, families, and visitors who spend time at our hospice.
As a Volunteer Housekeeper, you’ll play a vital behind-the-scenes role in making Claire House feel like a home—from the moment someone walks through the door.
What you’ll be doing:
-
Washing and folding laundry
-
Changing bed linens
-
Dusting, hoovering, and mopping
-
Cleaning windows and tidying shared spaces
-
Ironing and general light housework
This role is perfect for someone who enjoys staying active and takes pride in creating clean, welcoming spaces. You’ll be part of a small, supportive team who make a big impact every day.
Location: Claire House Wirral, Clatterbridge Road, Bebington, CH63 4JD
Time commitment: Flexible—let us know what suits you!
No previous experience is required—just a positive attitude, a willingness to help, and a friendly spirit. You will need to be already based in the local area (Merseyside or Cheshire).
Join us and help make Claire House feel like home for those who need it most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Long Covid Support
Long Covid Support is a UK-based charity providing peer support, information, and advocacy for people living with Long Covid. We also campaign for better recognition, research, and care.
What will you be doing (role overview)?:
We’re seeking an experienced Volunteer Designer to create engaging, accessible designs that help us communicate effectively with our community and wider audiences. Most projects will focus on social media, but you’ll also support with website content, newsletters, and digital/print resources. Working closely with the Communications Lead, you’ll ensure our materials are clear, consistent, and visually compelling.
What are we looking for (about you)?
· Experience: Minimum 3–5 years’ professional design experience, ideally with a focus on social media and digital communications.
· Technical Skills: Proficiency in design tools such as Canva, Adobe Illustrator, Photoshop, or similar.
· Knowledge: Strong understanding of brand identity and accessible design principles.
· Personal Qualities: Ability to work independently, respond constructively to feedback, and meet deadlines.
· Approach: Comfortable delivering high-quality work from a brief with minimal supervision.
· Application requirement: Please include 3–5 examples of your design work (portfolio links, social media campaigns, or other relevant projects).
What difference will you make:
· The opportunity to create portfolio-worthy work for a national health charity.
· A chance to shape the visual identity of campaigns with real impact.
· Flexible, remote volunteering alongside a collaborative and supportive team.
Key Responsibilities:
· Design high-quality graphics for social media campaigns, events, and awareness days.
· Create visual assets for newsletters, website content, and downloadable resources.
· Maintain brand consistency and accessibility across all designs.
· Translate complex health information into clear, audience-friendly visuals.
· Collaborate on creative concepts, bringing fresh and innovative ideas.
Equal ops statement:
We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking individuals who can empower those aged between 4 and 16, to support and share our mission within their current school or youth provision setting (Brownies, Guides, Cubs, Scouts and Youth Groups).
You will encourage your group to share the mission of Mary's Meals, raise awareness of our work and fundraise.
What support and resources will i receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- A comprehensive induction to Mary’s Meals
- Opportunities to join online or in person volunteer meetings and briefings
- Resources to fulfil your role
- A regular volunteer update e-mail
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.
What are we looking for?
We are looking for people who can help us apply and increase our funding. We cannot do our valuable work without funding. This role can be done from home, with no rota system and how much of your time you give up is completely up to you. We truly appreciate whatever time your able to offer.
Who are we looking for?
- May have past experience gaining funding or fundraising in the community sector
- Come from a legal background or training.
- Studying law or similar subjects
- Come from a corporate background
- A willingness to learn is essential, experience isn’t although helpful.
What do we expect?
- Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
- Have a basic DBS check (preferably be on the update system)
- Sign our volunteer contract. (If you disagree with anything in it
- please do discuss it with us and we will be happy to have a
- conversation and make small changes if appropriate).
- A positive attitude to disability and illness. We are happy to answer
- questions on this.
Interested?
Email us and lets chat!
If you have any accommodations you need us to make please speak to us. Any information you provide will be kept in the strictest of confidence.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition
What will you be doing?
We are looking for 3 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will
- Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
- Help to recruit, and assure the adequate training of suitable, reliable volunteers
- Co-ordinate the volunteers to ensure that there is always someone available to support all our services
- Help to create and distribute information regarding volunteer policies and procedures
- Monitor volunteers during their appointments to retain or replace candidates
- Meet and check-in with volunteers regularly to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
- Help to induct new volunteers
- Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
- Maintains a database of volunteers and projects and track metrics
- Help to promote the charity and its volunteer accomplishments
- Set up and arrange any relevant training required for volunteers
What are we looking for?
The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.
Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.
Essential
- Experience in volunteering or HR and recruitment
- Managing and supporting volunteers
- Time manage effectively
- Supporting and advising others on policies and procedures
- Ability to motivate and encourage
- Working knowledge of databases
- Excellent communication and interpersonal skills
- Excellent organisation and team building skills
Desirable
- Facilitation and/or training skills
- Personal experience of volunteering
What difference will you make?
You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support.
You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.
What's in it for the volunteer?
This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.
You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.
A few more details
If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.
This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.
We have an induction process to help successful applicant to understand how our Charity operates.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Childline is a vital service available 365 days a year to support children and young people, whatever their worry or concern. Childline Prestatyn currently have vacancies for Volunteer Counsellors.
If you are interested in volunteering for Childline in Prestatyn and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:
- Meet with staff as well as volunteers to ask any questions you may have
- Learn more about the application process and your volunteer journey
Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.
To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.
Please note: You need to be at least 16 years old to apply for this role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At-Home Online Outreach Volunteer ad
Target: graduate forums, retiree forums/magazines, gap year forums, universities (social
science departments)
Advert to be used:
Those of us who have received a free education pass it on by helping others less fortunate by
teaching, interacting and learning. With just a few hours a week, our volunteers, children and
sponsors are changing the world we live in.
IHF is a non-religious, non-political, non-profit organization that strongly believes in an equal
opportunity for all and in preserving the cultures, traditions and beliefs of the marginalized
communities iHalf of International Humanity Foundation’s (IHF) mission is to educate the poor
and the otherIHF is currently seeking At-Home Volunteers for our International Online Outreach
Team. The position includes reaching out to a global network of volunteers and help to inspire
and grow a worldwide movement.
This position provides global training and global connections from your home, at your
convenience. Our At-Home Volunteers come from around the world and form online teams
essential to our Children’s Homes and Community Centers.
Volunteering in this division provides a great opportunity to further your understanding of the
fascinating world of international non-profit online outreach, boost your CV, and to enhance
social media and public relations skills as you reach out to volunteers through a multitude of
mediums.
Please note this is a volunteering position.
● Involvement in evening reading and study programs.
● Management, design, and implementation of community-led projects.
Online Tasks Include, but Not Limited to
● Budgeting and finance.
● Donor relations and sponsorships.
● Social media campaigns and fundraising.
● Website development.
● Recruitment.
Essential Requirements
● Confidence in English (spoken and written).
● Passion for international development, emphasizing universal education.
● Career development goals aligned with IHF’s mission.
Eligibility and Benefits
● Requires a college diploma or university degree.
● Minimum commitment of four months, with an option to extend up to a year.
● Benefits include a certificate of program completion, letter of recommendation,
leadership and management capacities, practical NGO experience, global
network connections, and a monthly per diem plus room and board.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The Environmental Investigation Agency (EIA UK) is a charity and independent campaigning organisation established in 1984. We pioneered undercover investigations to combat environmental crime and abuse. We use evidence and analysis to bring about lasting policy and changes to legislation to protect our planet, its biodiversity, climate and all who live here.
Our vision is a future where humanity respects, protects and celebrates the natural world.
We are looking for volunteers to start in September 2025.
EIA UK is seeking two volunteers to support the Elephant Campaign ideally 1-3 days a week and for a minimum of 3-6 months, with data entry and reserach tasks.
The Elephant Campaign undertakes strategic and intelligence-led activities in cooperation with partners to advocate for effective legislative, regulatory and enforcement action to tackle illegal trade in elephant parts and derivatives.
The volunteers will help the Campaign monitor news about seizures and prosecution of illegal trade of elephant parts and derivatives and enter information into EIA’s Global Environmental Crime Tracker.
Individuals with a keen eye for detail and an appetite for data are encouraged to apply and should have an interest in the environment, a passion for conservation and share the aims of EIA
Do you have what it takes to be an EIA Volunteer?
- Fluency in English. Capacity in any of the following languages will be an asset: Chinese, Vietnamese, Lao, Thai, Burmese, French
- Good working knowledge of Microsoft Office programmes
- Good data entry skills
- Good research and analytical skills
- Patience and attention to detail and thorough work ethic
What we can offer you as an EIA Volunteer:
- Flexible volunteering hours.
- Reimbursement for subsistence (one meal) and for public transport costs to the office from within the London area.
- Work experience at a leading international environmental NGO.
- Opportunities for training on selected relevant software.
- Working with like-minded people and networking.
The client requests no contact from agencies or media sales.