Volunteer volunteer roles in nelson, lancashire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment
“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”
About Us
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.
Role Description
Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.
The successful candidate will sell Quilombo UK’s key service offerings:
-
Workshops (e.g. Unconscious Bias, Inclusive Leadership)
-
Training Programmes
-
Research Services
-
Event & Partnership Opportunities
As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.
Main Responsibilities
-
Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services
-
Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors
-
Deliver compelling sales pitches and presentations tailored to each client’s needs
-
Handle end-to-end sales processes, from lead generation and qualification through to closing deals
-
Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships
-
Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly
-
Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions
-
Collaborate with the Director to refine messaging and sales strategy for maximum impact
-
Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos
-
Provide performance updates and sales reports to the Director and Senior Leadership Team
-
Stay updated on industry trends, client needs, and potential growth areas relevant to our services
Essential
-
Demonstrated experience in a sales, business development, or account management role
-
Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment
-
Excellent verbal and written communication skills
-
Strong presentation and negotiation abilities
-
Confidence to work independently and take initiative, while collaborating within a remote team
-
Passion for social justice, community engagement, and inclusion
-
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Desirable
-
Familiarity with CRM tools and remote communication platforms
-
Experience selling services to the public sector or third-sector organisations
-
Understanding of social enterprises or community-based businesses
-
Ability to work without close supervision and meet deadlines
What We Offer
-
Real-world, results-driven sales experience with clear KPIs and performance feedback
-
A unique opportunity to influence revenue and impact within a mission-driven organisation
-
Coaching and mentoring from experienced directors and leadership
-
A collaborative, diverse, and inclusive environment
-
Certificate of completion and reference upon successful programme completion
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Application Process
Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.
Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers are at the heart of everything we do and we'd love you to join us. We have a huge number of exciting and rewarding roles from directly supporting an animal in your home, or one of our centres across the UK, to supporting our shops and educational services. You may even wish to belong to our Pet Loss Support line. Find out more about the ideal role for you. Volunteering is fun and rewarding. We have centres and shops across England and Wales where you can get involved. Just search Blue Cross Volunteering for more info. Thank you.
Please apply online at the web address above.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable – depending on individual circumstances and what people can do
Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire
Main Tasks:
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Support our regular wellbeing/peer support walks
· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere
· Encourage conversations among participants, offering a listening ear
· Be attentive to the well-being of all participants during the walk
· Offer information on YBTC services
· Attending occasional training sessions or volunteer meetings organised by YBTC
We are looking for people who are:
· Are warm and non-judgemental
· Reliability – are punctual and committed to scheduled walks
· Collaborative mindset to work effectively with staff and volunteers
· Basic physical fitness to complete the walks, awareness of the needs of participants with
different mobility/health conditions
We can offer you the following:
· Full induction and ongoing training
· Ongoing support and supervision in your role
· Opportunity to learn new skills and meet new people
· The satisfaction of making a positive impact on those affected by brain tumours
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region
every week.
Our charity values are: Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Volunteer Urban Ranger
Responsible to: Urban Ranger
Location: Various outdoor spaces across BD3, BD4 and BD5
Hours: Anything from two hours here and there, to two days a week.
Expenses: Travel expenses will be reimbursed for bus tickets, train tickets or car mileage
-----------------------------------------------------
At Better Place Bradford, our mission is to identify and oversee improvements to local parks and outdoor spaces with the aim of providing a healthier and happier environment for babies, young children and families. We work across larger parks, pocket parks, community centres, streets and green spaces across BD3, BD4 and BD5.
We are seeking an enthusiastic, passionate, and highly motivated individual, who is looking to gain some practical landscape maintenance experience.
As a Volunteer Urban Ranger, you’ll play a vital role in maintaining the upkeep of our sites, regularly checking that each site is safe, inviting, and free from rubbish — noting any issues that arise.
Duties include: Litter clearance, sweeping sand back into the sand pits, weeding, planting, watering plants, affixing signs, checking in on the Little Free Library boxes, strimming, raking leaves, supporting at event days, promoting responsible use and enjoyment of our sites.
This role is for you if you;
- Enjoy being outdoors (in all weather)
- Are not afraid of physical work
- Want to make a difference in your local area
- Are comfortable getting to sites across BD3/BD4/BD5
- Enjoy interacting with members of the public
- Want to gain practical landscape maintenance experience
- Are looking for an intro into the environmental / conservation / ranger sectors
Volunteers must be in the UK already.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
General Election Volunteer
We’re the MS Society – a community of people living with MS, volunteers, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Join us today so that together we can stop MS.
The UK General Election is on Thursday 4 July 2024. It’s an opportunity for us to campaign on the issues that matter most to people living with MS. And to engage with candidates across all political parties. We’re asking all our volunteers and local groups to make sure every candidate knows how they can speak up for MS, if they’re elected.
What you need for this role
Access to the internet, via laptop, mobile or tablet
Job Overview
We are seeking dedicated and passionate volunteers to join our team. This role is perfect for individuals looking to make a positive impact in the community while gaining valuable experience. As a Volunteer, you will have the opportunity to support blind and partially sighted people to attend and enjoy social and peer-support groups and activities such as the Visual Impairment and disability accessible sport Boccia. The group currently meet from 1pm to 3pm with support from charity staff from Galloways. We are looking for volunteers to help to create and maintain a supportive environment, to keep the conversation flowing, make brews, guide people and be a friendly voice.
Duties
- Assist in the planning and supporting community events and activities.
- Support in creating a safe and encouraging atmosphere.
- Making brews and keeping the drink preparation area clean and tidy
- Help maintain an organised environment by setting up and clearing away equipment or materials used during events.
- Participate in training sessions to enhance your skills and knowledge relevant to your volunteer role.
Job Type: Volunteer
Since 1867, Galloways has been dedicated to empowering people with sight loss across the North West. Today, we continue to support local people in rem
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to brighten someone’s day?
We are looking for people aged 18 and over who are friendly, and who like to listen, to become volunteer telephone befrienders with Staying Well.
If you have a little time each week to brighten someone’s day this could be the perfect opportunity for you.
How much time does it take?
We only ask you to make one phone call a week that is between 30-60 minutes long. We ask you to commit to ring for 6 months.
What are useful befriending skills to have?
Happy to Listen
A Good Sense of Humour
Patience
Happy to Chat
Empathetic
Flexible
Reliable and Punctual
Able to Maintain Confidentiality
Non-Judgemental
PLEASE NOTE YOU WILL NEED TO BE BASED IN CALDERDALE IN ORDER TO BE CONSIDERED FOR THIS VOLUNTEER ROLE.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Bradford and District Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
East London Waterworks Park is looking for volunteer managers to develop and manage meaningful and sustainable volunteer experiences.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for volunteer managers to contribute to our community-led working group who are developing and managing meaningful and sustainable volunteer experiences within East London Waterworks Park.
There is opportunity to lead on projects in communications and governance, and facilitate the direction of the working group.
The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
You should be experienced in developing and managing meaningful and sustainable volunteer experiences with a range of different roles. Strong organisational and interpersonal skills are essential. We also value your ability to think strategically and build relationships within the community. Experience in managing and motivating volunteer teams is important and a strong understanding of volunteer engagement and the ability to create a positive and inclusive environment will be invaluable. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your leadership and organisational skills will be instrumental in coordinating the efforts of our diverse team of volunteers, including architects, ecologists, teachers, community researchers, and communications strategists. By effectively managing and motivating our volunteer base, you'll ensure that their contributions are aligned with the park's goals and maximise their impact on our community and the environment.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an enthusiastic and skilled funding grant writer? Be a part of our small but committed team as a pro-active grant writer volunteer for a small national charity supporting people affected by a debilitating pain condition.
We are looking for 2 skilled grant writer volunteers who can take the lead in researching appropriate funds and writing grant bids to help us continue offering our support services and resources and helping us create new programmes and services to support patients and their families who have been affected by a poorly understood chronic condition; Complex Regional Pain Syndrome (CRPS).
As our Grant Writer you will be responsible for identifying appropriate grant opportunities, and managing the grant development and proposal process from research to submitting grant applications with any supporting documents.
As our grant writer, you will:
- Identify appropriate sources of funding where we fit their criteria
- Write appropriately tailored grant/funding bids that meet funders’ interests and requirements and to write any additional documents in support of funding bids
- Help develop a Trusts and Foundations strategy to help create and maintain strong and diverse income that meets Burning Nights CRPS Support’s funding needs
- Create a calendar of grant deadlines and track submitted funding proposals
- Help us develop a case for support
- Report on grant usage and impact
- Review all grant/bid feedback and ensure knowledge is shared, so that learning informs us for future approaches to grants
If you are an experienced grant writer or you just enjoy researching and persuasive writing then we would love to hear from you.
We are looking for a volunteer who has:
- Experience of being a grant writer, project proposal writer and editing skills
- Excellent writing, analytical, and research skills are essential
- Creative and persuasive written and spoken communication skills
- Self-motivated and highly-organised
- Ability to work remotely
- Ability to search online databases and other sources to identify appropriate funds
- Ability to understand and appeal to funders’ differing needs
- Ability to organise your own work, track and report back regularly
- Experience setting up funding email templates (desirable)
- Ability to quickly understand the needs of our organisation and our service users
- Understands the resource constraints of a small charity and can work with these
- Open to feedback
- Ideally have good network with people, organisations and charities which can help us to support our projects
- Determination to get the job done
Skills
- Project proposal writing
- Grant writing and knowledge of charity grant giving culture
- Good networking skills and contacts with grant giving organisation
- Marketing and communications
- Content writing and story-telling
- Good online fundraising skills
- Good editing and proof reading skills and attention to detail
- Team player who is comfortable working with various volunteers within Burning Nights CRPS Support to collate information required to write funding applications
If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.
Other Information
This role is done remotely using Zoom, Slack and email. You would be working closely with the charity’s Chair and with other trustees. However we would have regular updates and remote meetings as needed so we know you are getting the support you need.
We have an induction process that will help successful applicant to understand how our Charity operates and full support of all our volunteers.
Minimum of 3-6 hours per week for this role
Ideal commitment of 3 months or more (but not specific)
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Are you someone who loves social media? Are you passionate about being a global citizen?
Are you looking for a volunteering role that really makes a difference? Well, how about joining a global organisation that is helping to empower women and men to end their own hunger and poverty? If this sounds exciting, we might have the perfect role just for you!
We’re looking for a Social Media Volunteer to join us for a 3-month period, supporting our marketing team with social media content.
Role: Social Media Volunteer
Reports to: Emma Bardsley, Marketing & Relationships Manager
Contract type: 3 months
Hours: 5 hours per week/ 1 hour per day
Location: Remote
About The Hunger Project
We’re a global charity committed to the sustainable end of world hunger by 2030, in line with the United Nations’ Sustainable Development Goals. We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption in countries throughout the world. We believe people living in hunger are key to ending hunger. We work to solve the root causes of hunger by supporting the communities experiencing them. As we adapt to meet local challenges and opportunities wherever we work, our programmes have a wide range ofobjectives. These include ending child marriage, empowering women leaders, increasing girls in education, engaging local governments, promoting entrepreneurism and employability, climate-resilient farming, and maternal health.
In 2024, The Hunger Project’s work reached nearly 13 million people in Africa, South Asia, and Latin America. There are currently 1.3 million people living in 85 self-reliant epicentre communities in Africa, thanks to our work. Our team is a mighty force of changemakers living around the world, including in our partner countries, the USA, Australia, New Zealand, Canada, and across Europe.
So, if you’re ready to be part of something bold.... read on!
The role:
You’ll be engaging with our audience on various platforms to promote the work of The Hunger Project.
This role is for you if...
• You’re passionate about social justice and having a positive impact on our world.
• You're naturally gifted at generating engaging content across a variety of platforms and are fanatical about the power of social media to drive social change.
You will be:
• Creating exciting content for our Instagram, Facebook, and LinkedIn pages.
• Connecting with followers, answering questions, and tailoring content to the audience.
• Reviewing engagement figures and growing our online platforms.
Required skills and attributes:
• Experience with social platforms – personal or for business.
• Ability to understand and follow The Hunger Project’s brand and social media guidelines.
• Experience in working to a deadline.
• Ability to work independently and collaboratively in a remote setting
• Top-notch spoken and written communication skills; you have a keen eye for detail and detest spelling mistakes.
• Previous experience using Canva and scheduling posts in a platform like Later
This role can offer you:
• Great addition to your CV, portfolio, and LinkedIn.
• A chance to use your own creative skills and ideas while gaining social media experience.
• Broader insight into how a global charity operates and communicates with its audience.
• Opportunity to contribute to real-world change and make a difference.
Application deadline: Friday, 30th May. We would like a successful candidate to start asap for a 3-month period from June.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us grow and engage our audiences by creating and managing our Google Ads account, so that we can help support the mental health of more women.
Description
We are seeking an online advertising expert to help us reach more women who need mental health support. The ideal candidate will have a working knowledge of Google Ads, Google Analytics and ideally, social media advertising.
What impact will they have?
Your support will help us reach more women seeking mental health support via our 1-1 counselling services.
About the volunteer
Description
We are looking for a volunteer who:
· Create and manage all our Google Ad and social media paid campaigns
· Create and optimise ad campaigns and paid search landing pages
· Analyse and adapt ad campaigns
· Manage and optimise display campaigns across multiple devices
· Develop PPC strategies to increase online visibility
· Has good communications and organisation skills
· Understands the resource constraints of a small charity and is able to work with these.
Skills
· Online advertising
The client requests no contact from agencies or media sales.