Volunteer volunteer roles in norbiton, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking to recruit 2 new trustees. We are looking to diversify the experience and expertise of our Board, and we believe that there are people out there who have knowledge, skills and passion in different areas that will help SWWB. Areas for organisational development include:
· Embedding lived experience expertise into the design, delivery and evaluation of our work
· Developing our campaigning and strategic work
· Building up our social media and comms presence
· Stepping up our fundraising game
If you think you can help with any of these things (or something else), and you are interested in being a trustee, please get in touch, we would love to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about young people and ensuring everyone has equitable access to opportunities? Do you have a vibrant energy and experience to bring to our families and children? Then we could be looking for you to join our team of volunteers supportung families and young people in the North Kensington community.
As we ease out of lockdown, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.
Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families in our community while gaining experience of working with a small, friendly and supportive charity.
Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome.
Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.
Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for enthusiastic people to join our trustee committee and help shape and deliver animal welfare in the East and South East London areas.
The RSPCA East London and Havering Branch aims to align its core objectives with those of the National RSPCA — specifically: to rescue, rehabilitate, rehome, and protect animals.
The RSPCA East London and Havering Branch CIO (the "Branch") is seeking to appoint new Trustees to join the Branch Trustee Committee. This is an exciting time for the Branch as we aim to grow and enhance our services across East and South East London.
What does the Branch do?
Our Branch covers postcodes within East and South East London (those beginning with E or RM). We operate boarding facilities where we care for, rehabilitate, and rehome cats rescued by RSPCA Inspectors.
We are an independent charity, working in partnership with the National RSPCA, a separate charity. Together, we deliver the RSPCA's mission — focused on frontline animal welfare and community engagement.
As an independent branch, we fundraise and manage our resources independently to deliver animal welfare services. We receive some financial support and guidance on best practices from the National RSPCA to ensure we comply with Charity Commission regulations.
Future Plans
In the coming years, our plans include:
· Developing and executing plans for sustainable income growth
· Building out our volunteer and supporter network
These plans are continuously reviewed and developed by the Branch Trustees to ensure we focus our efforts on helping as many animals as possible.
What are we looking for?
We are looking for people from all social and cultural backgrounds with experience or skills in any of the following areas:
· Accounting
· Marketing and Communications (including social media, PR, websites)
· Fundraising (including corporate fundraising, trust fund and grant applications)
· Local community and supporter engagement
· Charity growth and development
· Veterinary or animal welfare
· Volunteer management
Alongside relevant experience, we’re looking for people who are committed to the RSPCA’s charitable objectives and share our passion for animal welfare. You should be a creative, innovative team player, bring a fresh perspective, and be able to turn ideas into action.
We are particularly interested in hearing from individuals who live or work in the areas we cover (E or RM postcodes), or who can travel to London for Branch meetings and fundraising activities.
What can we offer in return?
We offer all Trustees:
· Support from both the RSPCA team
· A platform to utilise your skills and experience to shape the charity and directly impact local animal welfare
· An opportunity to gain new skills and develop existing ones while making a real difference
· A chance to expand your professional and personal network by working with like-minded people
Practical Considerations
Please note:
· You must be based in London or can have regular access to London to join our fundraising activities
· You must be aged 18 or over and a UK tax resident to join the Trustee Committee
· You must be a member of our Branch before you are eligible to be co-opted or elected as a Trustee
· Trustees are elected for a 12-month term each year
· Reasonable expenses will be reimbursed
· Trustees must sign a Declaration of Willingness to Act and confirm they are not disqualified from being a Trustee (more information is available on the Charity Commission website)
What difference will you make?
As a Trustee, you will:
· Help shape the strategy and direction of the Branch
· Contribute your unique skills and experience to decision-making
· Work as part of a collaborative and motivated team
· Develop your own skills or pass them on to others
Together, we can make a significant impact on animal welfare in our community.
Please include also a cover letter explaining why you are interested in this role and detailing your relevant skills, knowledge, experience, and motivation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
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Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHARITY SHOP ASSISTANT
Charity Shop Assistant (North Finchley - RSPCA Finchley & District Branch)
Our charity shop in the heart of North Finchley is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
Overview of opportunity
As a volunteer Charity Shop Assistant, you would join a small team working with the shop managers and other volunteers to help make it a success and raise vital funds for animal welfare.
About the RSPCA
Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
About Our Charity Shop in North Finchley
The shop is part of the RSPCA Finchley, Golders Green, Hendon & District Branch and plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes & accessories, books, bric-a-brac, electricals and collectables.
We have positions available on the shop floor and in our stock room or you could
volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid.
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant
- Friendly volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately on set days each week based on your availability.
- Good communication and numeracy skills.
- You will need to be aged 18 or over.
What we can offer you as a volunteer Charity Shop Assistant
- A way to meet new people and make new friends in your local area.
- A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- An excellent induction and training programme relevant to your role.
- The opportunity to make a huge difference to the welfare of animals.
- Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you!
STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees.
We are in particular looking for applicants who:
- Have lived experience
- Have HR experience
- Have campaigns experience, in particular hybrid campaigning.
- Have charitable fundraising experience.
Applications from persons with lived refugee experience are highly encouraged.
Role Description
To provide strategic oversight of:
- STAR’s compliance with its Articles of Association, policies, and law;
- STAR’s compliance with all funding conditions and contracts;
- Whether STAR is best using its resources to meet its objectives;
- The effective and efficient administration of STAR;
- Monitoring and reporting of financial information;
- STAR’s funding and expenditure situation; and
- Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.
Also to:
- Contribute actively to STAR by giving strategic direction and evaluating performance against targets
- Attend and prepare for board meetings
- Appoint board members and officers via the procedures in this policy
- Approve accounts
- Ensure that STAR and the board safeguard STAR’s values and reputation
- Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.
Person Specification
Essential
- Experience of governance of a charity or public sector organisation
- A commitment to STAR’s values
- An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments.
- A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
- Integrity and good independent judgement
- Strategic vision and an ability to stay focused on strategic objectives
- Willingness to take part in STAR discussions, contribute constructively and listen to others
- Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
- Ability to work effectively as a member of a team
- Ability to maintain confidentiality
- A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
- Willingness to undertake training required to allow them to fulfil their duties.
Desirable
Five years experience in one or more of:
- Working with people seeking asylum and refugees;
- Other work with the asylum/refugee/migrant sector;
- Charitable fundraising;
- Voluntary sector issues, such as trends for charities and partnership/network formation;
- Organisational development, growth or change;
- Human resources;
- Financial management/accountancy;
- IT;
- Negotiations;
- Marketing and public relations;
- Lobbying, advocacy and campaigning regarding social justice or social policy;
- Management and administration of a charity, for example as a director or trustee;
- Campaigning;
- Social Media/ Communications
About Student Action for Refugees
STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive.
Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by:
- empowering young people to be changemakers;
- providing practical support and connecting local communities through volunteering and student volunteer led community projects;
- challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK;
- Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation
We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.
Here are just some of our highlights from last year:
- 37 STAR university student society groups, across 28 towns and cities, run by 222 STAR student leaders.
- 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
- 1,280 refugees and people seeking asylum were supported by 413 volunteers through 28 community projects and 25 one off volunteering events.
- 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
- 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of existing scholarships. We also ran workshops for hundreds of university staff.
- 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
- 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.
If you would like an informal chat before applying, please get in touch.
Deadline for applications: 11th July 2025
Interviews: Rolling
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your financial skills to shape the future of student representation and social impact across the UK.
We’re seeking up to three Finance Committee Members to join the National Union of Students (NUS UK & NUS Charity) and play a pivotal role in safeguarding the financial health of one of the UK’s most influential student-led organisations.
As a Finance Committee Member, you’ll be part of a dedicated oversight group responsible for scrutinising management accounts, budgets, and risk management processes. Your expertise will help ensure robust financial controls, guide long-term planning, and support sound governance—directly contributing to the sustainability of NUS’s vital advocacy and support for over 7 million students nationwide.
This voluntary role is ideal for finance, audit, or accounting professionals who want to make a meaningful difference beyond their day job. Whether you’re an experienced practitioner or looking for your first governance opportunity, you’ll receive a full induction and ongoing support in a collaborative, values-driven environment.
You’ll attend 4–6 remote meetings per year, with all reasonable expenses covered. In return, you’ll gain or deepen your board-level experience, contribute to the financial strategy of a major national body, and help sustain the student movement’s legacy of social justice and positive change.
If you’re passionate about good governance and want to use your skills for a cause that matters, we’d love to hear from you. Apply by 12 June 2025 to join NUS in championing the student voice and driving real impact across the UK.
The client requests no contact from agencies or media sales.
Are you a friendly, patient, and supportive individual who loves to connect with people?
As a Club Support Assistant, you will be on the front lines, directly engaging with our club members during sessions. You'll play a vital role in creating a warm, inclusive, and fun atmosphere, ensuring everyone feels comfortable and encouraged to participate.
Key Responsibilities:
- Welcoming and Engaging: Greet club members as they arrive, help them settle in, and ensure they feel comfortable and included.
- Encouragement and Support: Provide positive encouragement and support to members as they choose songs, take turns singing, and interact with each other.
- Facilitating Participation: Assist members with selecting songs, navigating the karaoke equipment (with guidance), and gently encouraging participation in singing and social activities.
- Creating a Positive Atmosphere: Help maintain an energetic, respectful, supportive environment where friendships can grow.
- General Assistance: Support the Music Leader and Singing Tutor with practical tasks during sessions, such as setting up/packing away equipment, managing song queues, and ensuring smooth transitions.
- Safeguarding: Be aware of and adhere to the club's safeguarding policies and procedures to ensure the safety and well-being of all participants.
We're Looking For Someone Who Is:
- Naturally compassionate, patient, and empathetic.
- Friendly, approachable, and a good listener.
- Enthusiastic about music and community.
- Reliable and punctual.
- Comfortable interacting with adults with learning difficulties (previous experience is a bonus, but a willingness to learn and adapt is key).
- Able to work effectively as part of a team.
- Committed to promoting an inclusive and respectful environment.
Time Commitment: Approximately 1-2 hours per week (during club sessions), plus occasional brief pre- or post-session discussions.
DBS checks will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Link Age Southwark is a vibrant local charity providing support to over 800 older people in Southwark who are feeling lonely or isolated. Our vision is for friendly local communities where older people and those living with a diagnosis of dementia can thrive in their later years.
All our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around.
One of the greatest challenges for many older people is access to suitable transport. As we age, our mobility decreases and sometimes we can lose confidence in our ability to leave the house independently.
Our network of volunteer drivers provide a vital lifeline to many older people to help them get out and about and keep them connected with their local community.
We are able to provide transport to and from Link Age Southwark social groups. This role is all about providing an unhurried door-to-door service on either a regular or one-off basis.
This role requires:
- owning a car with a full and clean driving license and suitable insurance cover (most insurance companies are charity friendly - we can help verify your car use if required)
- ensuring the vehicle you are driving is safe and legal
- sufficient fitness to drive - please inform us if there are any issues that may affect your driving ability
- patience and understanding towards the needs of older people, particularly those with mobility issues
- attendance at a volunteer induction and other relevant training opportunities
- completion of a full Disclosure Barring Service and character reference check
- a commitment to working within the policies of Link Age Southwark, in particular health and safety, confidentiality, safeguarding and equality & diversity
Becoming a volunteer with Link Age Southwark is a fantastic opportunity to meet new people and get to know more about your local community.
We cover all reasonable expenses and we are happy to provide references for volunteers who have completed 6 months of volunteering with us.
Please note that all our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoying talking with people and helping them based on your life experiences?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3+ hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us. Our peer support training is CPD accredited. 20-25 hours of volunteering training is required and is self led online.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service, this cost will not apply.
You must be a UK resident to apply for this role.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Calling All Wordsmiths – Volunteer as a Grant Writer for RideWise!
Do you have a knack for writing and a passion for making a difference? RideWise, a charity championing sustainable and accessible transport, is looking for volunteer grant writers to help secure vital funding for our projects. Our work helps connect our communities to the people and places that are important to them - and helps safeguard our environment.
Your skills could help us unlock new opportunities, support local communities, and drive real change. Whether you're experienced or just eager to learn, we’d love to have you on board.
Use your words to power our mission. Join RideWise as a volunteer grant writer today!
Improving the lives and futures of our communities through walking, cycling and active travel



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about nurturing future leaders and enhancing global leadership skills? The
International Humanity Foundation (IHF) is looking for dedicated volunteers to manage and
support our Global Leadership Development (GLD) program.
Role: GLD Management Volunteer (Part-Time)
Responsibilities:
- Oversee the implementation and progress of the GLD program.
- Ensure that volunteers and participants receive the correct training materials and
MOUs.
- Monitor the signing and submission of MOUs by all participants.
- Maintain accurate records of participant progress and compliance.
- Coordinate with the HR and training teams to address any issues or improvements.
- Provide regular updates and reports on the status of the GLD program.
Requirements:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
- Experience in leadership development or training programs is a plus.
- Ability to work independently and as part of a team.
- Commitment to IHF’s mission and values.
- Ability to dedicate a few hours per week to this volunteer role.
What We Offer:
- An opportunity to support global leadership and development efforts.
- Experience in managing and implementing leadership programs.
- Personal and professional growth opportunities.
- A supportive and collaborative team environment.
Join us in developing the leaders of tomorrow and making a global impact!
We look forward to welcoming you to our team!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Becoming a trustee for Home-Start Southwark (HSS) is an exciting and fulfilling role. The role of a trustee is to ensure that HSS fulfils its duty to its beneficiaries through contributing to the strategic development, effective governance and financial management of the organisation. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of HSS, its financial health, the integrity of its activities and developing the organisation’s aims, objectives and goals.
We are particularly interested in receiving applications from people with the following skillsets:
- HR
- Legal
- Finance, accountancy, bookkeeping
- Fundraising
- Media and communications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.
Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available to run a shift on the following days/hours:
- Monday to Sunday, 5pm-7pm
- Thursday to Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
www.myblackdog.co
The client requests no contact from agencies or media sales.