Volunteer volunteer roles in pontypridd, rhondda cynon taff

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Yafika Agri Venture

Provides scalable and sustainable solutions to smallholder farmers in the last mile of Malawi

1. Limited Access to Quality Agricultural Inputs Smallholder farmers in Malawi, particularly in last-mile communities, face persistent barriers to accessing certified seeds, fertilizers, and agrochemicals due to high upfront costs, long distances to supply points, and limited credit options. This results in poor crop yields, food insecurity, and a cycle of poverty.

2. Low Financial Literacy and Exclusion Most rural farmers lack access to formal financial services and education. Without savings mechanisms or knowledge of managing agricultural cash flows, they remain vulnerable to shocks and are unable to invest in productivity-enhancing practices.

3. Unreliable and Exploitative Markets Farmers often sell produce to informal vendors at exploitative prices due to the absence of structured, transparent, and reliable markets. This erodes potential profits, discourages production, and limits economic empowerment.

4. Climate Vulnerability and Unsustainable Practices Shifting rainfall patterns, soil degradation, and unsustainable farming practices are threatening food security and environmental health. Many farmers lack access to training on climate-smart agriculture or awareness of sustainable land and water use practices.

5. Youth Unemployment and Rural Marginalization Youth in rural Malawi face high unemployment rates and few viable income opportunities. Farming is often viewed as unprofitable or outdated, leading to rural-urban migration and the loss of potential agricultural labor and innovation.

At Yafika Agri Venture, we provide a holistic, scalable, and community-rooted model that increases the productivity and resilience of last-mile smallholder farmers in Malawi. Our solution directly tackles the key challenges farmers face by integrating four core components:

1. Access to Quality Inputs on Credit We source certified seeds, fertilizers, and other essential inputs from approved suppliers and deliver them directly to farmers on an asset-based loan model. This eliminates high upfront costs and long travel distances, enabling timely access to resources needed for improved yields.

2. Farmer Training & Extension Services Through hands-on training and field demonstrations, we equip farmers with practical knowledge in climate-smart agriculture, including microdosing, mixed cropping, composting, and post-harvest handling. Our field team works collaboratively with government extension officers and community facilitators to strengthen local capacity.

3. Village Banking & Financial Literacy We organize farmers into village savings groups, providing financial literacy and helping them build a savings culture. This enhances their ability to repay input loans, invest in future production cycles, and manage household finances sustainably.

4. Market Facilitation We support farmers in accessing better-paying and more reliable markets by aggregating surplus harvests, linking them with institutional buyers, and advocating for transparent pricing. This ensures fair returns and incentivizes consistent production.

Web Developer

Volunteer Role Description (remote, unpaid)

We are a Malawian agri-social enterprise supporting smallholder farmers in the last-mile through input credit, training, and market facilitation. We recently received a D-Prize grant and are piloting our model. We need help building a simple, clean, and mobile-friendly website to showcase our work and attract more partners, funders, and farmers.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

One-off project

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Job Title: Specialist: Talent Enablement
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Enablement

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. 

Role Overview

As the Specialist: Talent Enablement, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.

• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.

• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.

• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.

• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.

• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.

• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.

• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.

• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.

• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.

• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.

• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.

• Skills:

  • Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.

  • Strong facilitation and storytelling skills for remote and hybrid audiences.

  • Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.

  • Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.

• Knowledge:

  • Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.

  • Familiarity with UK compliance standards related to workplace training.

  • Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.

  • Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.

  •  

• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.

• Collaborative bridge-builder who engages stakeholders at all levels.

• Adaptive and empathetic, with a knack for simplifying complex concepts.

• Committed to lifelong learning and amplifying underrepresented voices.

Job Title: Specialist: Talent Acquisition
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Acquisition

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Specialist: Talent Acquisition, you will primarily focus on managing and conducting interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional interviewing skills, and the ability to engage and evaluate candidates effectively.

Key Responsibilities

 Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).

Key Skills & Qualifications

Experience: 3+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field is preferred. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.

• Creativity: Experiment with multimedia storytelling in a values-driven environment.

• Culture: Join a collaborative team where authenticity and courage are celebrated.

• Flexibility: Remote work with autonomy and opportunities for growth.

We are currently in the process of establishing a Welsh-language service to allow fluent Welsh speakers to discuss their case in their preferred language. As a result, we need more Welsh-speaking volunteers to join our charity and help support the Welsh-speaking community. Please note, our Welsh-language services are available on Thursdays and Fridays only.

Gwirfoddolwyr Cymraeg

Rydym ar hyn o bryd yn y broses o sefydlu gwasanaeth Cymraeg er mwyn i siaradwyr Cymraeg rhugl allu trafod eu hachos yn eu hiaith ddewisol. O ganlyniad, rydym angen mwy o wirfoddolwyr sy’n siarad Cymraeg i ymuno â’n elusen ac ein helpu i gefnogi’r gymuned Gymraeg. Sylwch, mae ein gwasanaethau Cymraeg ar agor ar ddydd Iau a dydd Gwener yn unig.

Hysbyseb Rôl

Allwch chi helpu unigolion sy’n wynebu’r llys yn annibynnol?

Ydych chi'n wrandawyr da gyda'r gallu i gynnig cymorth hanfodol yn y Gymraeg? Rydym yn chwilio am wirfoddolwyr sy'n siarad Cymraeg I ymuno a'n tim a chynnig cymorth ymarferol ac emosiynol hanfodol i bobl sy’n mynd trwy’r system llysoedd sifil a theuluol heb gynrychiolaeth gyfreithiol.

Pwy Ydyn Ni?

Pob blwyddyn, mae miloedd o bobl yn y DU yn wynebu’r llys ar eu pen eu hunain. Heb gymorth, mae’n rhaid i unigolion gynrychioli eu hunain wrth fynd trwy un o gyfnodau anoddaf eu bywyd, megis wynebu ysgariad, ceisio sicrhau gofal eu plant, neu wynebu cael eu troi allan o’u cartref. Mae gormod o bobl yn cael eu gadael mewn penbleth, wedi’u gorfodi i lywio system gyfreithiol gymhleth ar eu pennau eu hunain

Rydym yn sefyll ochr yn ochr â phobl sy'n teimlo nad oes ganddynt unman arall i droi. Rydym yn darparu gwasanaeth am ddim ledled Cymru a Lloegr, gan gynnig cymorth ac arweiniad cyn, yn ystod, ac ar ôl achos llys. Rydym yn sicrhau nad yw pobl sy'n wynebu'r llys ar eu pennau eu hunain, gan archwilio'r agweddau ymarferol ac yn eu paratoi i wynebu'r llys ag urddas a hyder.

Gall cymorth ein gwirfoddolwyr gael effaith uniongyrchol ar ganlyniad achos ein cleientiaid ac ar weddill eu bywydau. Wedi’i deilwra i bob unigolyn, mae ein gwirfoddolwyr yn darparu cymorth eang, megis cynnig gwybodaeth cyfreithiol, esbonio beth fyddai’n digwydd yn y llys, helpu pobl i lenwi ffurflenni cyfreithiol cymhleth, a’u cefnogi wrth iddynt gynllunio’r hyn yr hoffent ei ddweud wrth y barnwr.

Credwn fod gan bawb yr hawl i wrandawiad teg, ac rydym yn credu y dylai'r unigolion a'r teuluoedd sy'n chwilio am gymorth yn teimlo eu bod yn cael eu gwrando a’u deall. Ni ddylai unrhyw un wynebu'r llys ar ei ben ei hun. 

Ein Gwerthoedd

Canolbwyntiedig ar Gleientiaid: Rydym yn dilyn arweiniad ein cleientiaid.

Ymrwymedig: Rydym yn deall bod ein gwaith yn bwysig, ac mae ein tîm medrus wedi’u hymrwymo i ddarparu gwasanaeth o ansawdd uchel.

Ymddiriedig: Rydym yn sicrhau ein bod yn haeddu'r hyder a roddir inni gan y bobl rydym yn gweithio gyda.

Parchus: Rydym i gyd yn gofalu am ein gilydd ac yn cymryd yr amser i siarad yn agored ac yn onest gyda phawb rydym yn gweithio gyda.

Croesawgar: Rydym yn agored i wahaniaethau a chyfleoedd i ddysgu, ac yn annog syniadau gan eraill.

Ein Gwirfoddolwyr

Rydym yn chwilio am bobl frwdfrydig, gofalgar sydd ag sgiliau cryf o ran datrys problemau, i ymuno â ni i sicrhau na fydd unrhyw un yn wynebu'r llys ar eu pen eu hunain. Dan gefnogaeth un o'n Rheolwyr Gwasanaeth, byddwch yn ymuno â thîm o wirfoddolwyr yng Nghaerdydd, gan helpu pobl trwy:

• Esbonio sut mae'r broses llys yn gweithio
• Helpu cleientiaid i lenwi ffurflenni llys, paratoi datganiadau a threfnu dogfennau llys
• Helpu cleientiaid i gynllunio’r hyn yr hoffent ei ddweud yn y llys
• Mynychu gwrandawiadau llys gwyneb yn wyneb/o bell

Mae profiad cyfreithiol yn werthfawr, ond nid yw'n hanfodol. Rydym yn chwilio am bobl sydd â'r empathi, y menter, a'r ymrwymiad i ddod o hyd i ddatrysiad. Nid ydym yn cynnig cyngor cyfreithiol, ac ble bynnag y gallwn, byddwn yn cyfeirio cleientiaid at sefydliad perthnasol arall.

Sut byddwn yn eich cefnogi

Rydym yn elusen sy’n cael ei pharchu, ac mae gwirfoddolwyr yn chwarae rôl allweddol yn ein gwaith. Byddwch yn gweithio gyda'r Rheolwr Gwasanaeth a fydd yn rhoi hyfforddiant i chi. Byddwch chi byth yn gweithio ar eich pen eich hun, byddwch bob amser yn derbyn cefnogaeth gan dîm o gydweithwyr. Rydym yn chwilio am bobl sy'n gallu gwirfoddoli am o leiaf 2 ddiwrnod y mis, am gyfnod cychwynnol o 8-12 mis. Rydym yn agored i fod yn hyblyg. Sylwch, dim ond ar ddydd Iau a dydd Gwener rydym yn cynnig gwasanaeth trwy gyfrwng y Gymraeg.

Disgrifiad Rôl

Rydym yn cynnig cyfleoedd i wirfoddoli gwyneb yn wyneb neu o bell (dros y ffôn/fideo).

Mae'r rhestr isod yn cynnwys rhai enghreifftiau o’r math o dasgau y byddwch yn eu cyflawni fel gwirfoddolwr:

· Cwrdd â chleientiaid wyneb yn wyneb neu dros y ffôn a gwrando arnynt yn esbonio eu hachos.

· Egluro gweithdrefnau’r llys a helpu cleientiaid i gynllunio eu camau nesaf.

· Helpu cleientiaid i ddeall papurau llys, llenwi ffurflenni (ar-lein ac/neu ar bapur), ysgrifennu datganiadau a chwblhau gwaith papur arall sy’n gysylltiedig a’u hachos.

· Helpu cleientiaid gyda chynllunio’r hyn maen nhw am ddweud yn y llys, e.e. helpu i strwythuro eu meddyliau, ysgrifennu nodiadau, ayb.

· Mynychu gwrandawiadau gyda chleientiaid a’u helpu i ddeall beth sydd rhaid iddyn nhw wneud nesaf.

· Cyfrannu at brosiectau sydd â'r nod o wella’r ffordd rydyn ni’n helpu ein cleientiaid.

· Codi arian ar gyfer yr elusen.

Priodweddau/Profiadau

· Person cydweithredol

· Y gallu I gyfathrebu yn y gymraeg

· Profiad o weithio gyda’r cyhoedd

· Sgiliau gwrando a chyfathrebu rhagorol

· Sgiliau trefnu a datrys problemau rhagorol

· Sgiliau TG, ac/neu’r barodrwydd i ddysgu ein systemau

· Profiad o ddelio â sefyllfaoedd heriol

Nodweddion Dymunedig

• Profiad sylfaenol o'r llys teulu a llys sifil

• Profiad o weithio neu wirfoddoli yn y trydydd sector

Position Summary:
Leads end-to-end Talent Acquisition (TA) and Onboarding functions, driving strategies to attract, hire, and seamlessly integrate top talent. Manages Team Leaders for Talent Acquisition and Onboarding, ensuring alignment with workforce plans, compliance, and candidate/employee experience excellence.

Key Responsibilities:

Strategic Talent Leadership

• Develop and execute TA and Onboarding strategies to meet current and future workforce needs, including diversity hiring goals and skills gap mitigation.

• Partner with senior leaders to forecast talent demands, refine employer branding, and align processes with business growth objectives.

Team Management & Development

• Directly manage Team Leaders: Talent Acquisition (recruitment focus), Team Leaders: Onboarding (documentation readiness), and the Workforce Planning Team, providing coaching, mentorship, and performance oversight.

• Foster collaboration between the TA, workforce planning, and Onboarding teams to ensure seamless handover from hire to Day 1 readiness.

Recruitment Excellence

• Oversee sourcing, selection, and offer management processes, ensuring efficiency (e.g., time-to-fill ≤30 days) and quality of hire.

• Optimise the use of tools and metrics to drive data-driven recruitment decisions.

Onboarding & Documentation Readiness

• Ensure flawless onboarding processes, including right-to-work checks, contract execution, and pre-employment compliance (e.g., UK right-to-work, GDPR).

• Audit onboarding documentation for accuracy and audit readiness, addressing gaps in collaboration with Legal and Talent Advisory.

Compliance & Risk Mitigation

• Ensure adherence to employment laws, data protection regulations, and internal policies across TA and Onboarding.

• Resolve escalated issues (e.g., background check discrepancies).

Stakeholder Collaboration

• Partner with diverse stakeholders to streamline onboarding logistics (e.g., system access, equipment provisioning).

• Advise senior leadership on talent market trends, competitor insights, and process innovations.

Requirements:

• Education & Certification: CIPD Level 5 qualification or equivalent (e.g., Bachelor’s degree in HR Management, SHRM-CP, or PHR certification).

• Experience: 8+ years in talent acquisition and onboarding, with 3+ years managing multi-functional teams (TA and Onboarding).

• Technical Expertise: Proficiency in relevant systems and programmes.

• Legal Knowledge: Mastery of UK employment law, right-to-work requirements, and GDPR compliance.

• Leadership Skills: Ability to mentor leaders, resolve cross-functional conflicts, and drive process improvements.

• DE&I Focus: Track record of designing inclusive hiring and onboarding practices for underrepresented groups.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About QuilomboUK

QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.

Role Overview

As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.

Key Responsibilities:

Exit Procedures & Offboarding

• Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
• Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
• Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.

HR Records & Compliance

• Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
• Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
• Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.

Administrative Support

• Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
• Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
• Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.

Data Protection & Security

• Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
• Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
• Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.

Qualifications

• Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
• Skills:
• Exceptional attention to detail and organisational skills.
• Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
• Strong written communication skills for drafting policies, reports, and employee correspondence.
• Knowledge:
• Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
• Familiarity with D&I principles and their application to HR processes.
• Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.

Personal Attributes

• A meticulous problem-solver who takes pride in accuracy and compliance.
• Discreet and trustworthy when handling confidential information.
• Proactive self-starter who thrives in a remote, fast-paced environment.
• Team-oriented with a “no task too small” mindset and a commitment to collective success.

Why Join QuilomboUK?

• Impact: Ensure the integrity of HR systems that directly support equity and social justice.
• Flexibility: Work remotely with a team that values work-life balance and inclusivity.
• Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
• Culture: Join a collaborative, values-led team where your contributions are celebrated.

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Specialist: Talent Communications, you will shape QuilomboUK’s narrative by designing and delivering impactful internal communications and HR marketing strategies. You’ll craft compelling messaging for talent initiatives (e.g., D&I, wellbeing, performance) and lead the creation of employee newsletters, alumni engagement, and employer branding campaigns. This role is ideal for a creative storyteller passionate about using communication as a tool for social justice and organisational change.

Key Responsibilities:

Internal Communication Strategy

• Develop and execute a comprehensive internal communication strategy that aligns with HR and business objectives, ensuring clarity, consistency, and cultural relevance.
• Partner with HR, leadership, and cross-functional teams to communicate talent priorities (e.g., DE&I goals, wellbeing programs, performance frameworks).
• Use data-driven insights to refine communication channels for maximum engagement in a remote environment.

Content Creation & Distribution

• Design and distribute monthly newsletters for professionals and alumni ambassadors, highlighting key updates, success stories, and social justice initiatives.
• Create visually engaging content (e.g., infographics, videos, podcasts) to promote talent programs, ensuring accessibility for diverse audiences.
• Maintain an editorial calendar to prioritise timely, mission-aligned messaging.

Talent Initiative Messaging

• Craft clear, inclusive messaging for HR campaigns (e.g., anti-racism training, mental health resources, recognition programs) to drive awareness and participation.
• Embed social justice principles into all communications, ensuring language reflects QuilomboUK’s values and amplifies marginalised voices.
• Develop toolkits for managers to cascade key messages effectively across teams.

HR Marketing & Employer Branding

• Collaborate with the Talent Acquisition team to design an HR marketing strategy that enhances QuilomboUK’s employer brand and attracts diverse talent.
• Produce content for careers pages, social media, and recruitment campaigns that highlight our culture, D&I commitments, and employee stories.
• Analyse retention and engagement metrics to refine messaging that supports talent retention.

D&I Integration

• Ensure all communications reflect QuilomboUK’s DE&I goals, using inclusive language and imagery.
• Partner with ERGs (Employee Resource Groups) to co-create content celebrating diverse identities and perspectives.
• Lead initiatives to educate employees on equity topics through targeted campaigns (e.g., cultural awareness months, disability inclusion).

Qualifications

• Experience: 3+ years in internal communications, HR marketing, or content creation, preferably in DE&I-focused or mission-driven organisations.
• Skills:
• Exceptional copywriting and storytelling abilities for diverse formats (newsletters, scripts, social media).
• Proficiency in design tools (e.g., Canva, Adobe Creative Suite) and communication platforms (e.g., Google Chat).
• Strong stakeholder management skills, with the ability to influence leaders and collaborate across teams.
• Knowledge:
• Understanding of DE&I communication best practices and trauma-informed messaging.
• Familiarity with employer branding strategies and talent lifecycle touchpoints.
• Alignment: Passionate about QuilomboUK’s mission and the role of communication in driving equity.

Personal Attributes

• A creative visionary who balances innovation with cultural sensitivity.
• Empathetic listener who translates complex ideas into relatable, actionable content.
• Detail-oriented organiser who thrives in a fast-paced, remote environment.
• Advocate for inclusive language and accessible communication design.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.
• Creativity: Experiment with multimedia storytelling in a values-driven environment.
• Culture: Join a collaborative team where authenticity and courage are celebrated.
• Flexibility: Remote work with autonomy and opportunities for growth.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Amplify voices. Ignite change. #CommunicateForJustice #PeopleFirst #InclusiveStorytelling

Ignite Youth Future

To increase youth employment and promote inclusive economic growth in Tanzania.

Ignite Youth Future (IYF) addresses Tanzania’s high youth unemployment by equipping A-Level students, university students, and recent graduates with essential skills to navigate the job market. Many young people struggle with career uncertainty, lack of professional networks, and limited access to mentorship. IYF tackles these challenges through career exploration workshops, résumé writing training, soft skills development, and networking opportunities. Additionally, we promote mental and physical well-being to ensure holistic growth. By bridging the gap between education and employment, IYF empowers youth with the tools and connections needed for sustainable careers, ultimately fostering economic resilience and reducing unemployment rates.

IYF tackles youth unemployment by providing career readiness training, mentorship, and networking opportunities. Through structured workshops, we equip A-Level and university students with essential job market skills, including résumé writing, interview preparation, and soft skills development. Our mentorship program connects youth with industry professionals for guidance and career insights. We also facilitate corporate headshots to enhance professional branding. By partnering with HR professionals and companies, we create direct links to employment opportunities. Additionally, we integrate mental and physical well-being programs to build resilience. Through these initiatives, IYF empowers youth with practical skills, confidence, and networks for career success.

Resource Mobilisation Officer

Volunteer Role Description (remote, unpaid)

The Resource Mobilisation Officer will lead and coordinate fundraising and partnership development efforts to support the financial sustainability and growth of Ignite Youth Future. The officer will be responsible for identifying funding opportunities, writing proposals, engaging donors, and strengthening strategic partnerships aligned with the organisation’s mission and goals.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

3-5 months

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Position Overview:
The Programme Lead oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Manager, the Programme Lead manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
  
   

  The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

  QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Description
Step into the Peace of War universe and help us bring comics to life at Comic Con and beyond! We’re looking for passionate volunteers who love social impact, comics, and creativity.

As part of our team, you might:

• Cosplay as one of our original characters

• Interview fans and creators for our YouTube and TikTok

• Ask thought-provoking questions about comic themes and social issues

• Join us in filming, editing, and boosting content during Comic Con

• Help drive conversations about the issues we explore — from identity to mental health to social media culture

This is more than just volunteering. It's a chance to build your portfolio, grow your network, and help shape the future of purpose-driven comics in the UK. Whether you’re a student, aspiring creator, or just love what we do — we’d love to hear from you.

Be part of something powerful. Be part of Penificent.